Name: Wild Pheasant Hotel & Spa
Address: Berwyn Road, Llangollen, Clwyd, GB
Price range: 116 $US–304 $US per night
Rating: 8.33

Ce qu'en disent des voyageurs

Au Wild Pheasant Hotel & Spa, les voyageurs apprécient l'emplacement idéal pour se promener, le personnel accueillant et le cadre agréable. Les expériences concernant le confort et l'état des chambres sont variables, et l'accès payant et sur réservation au spa peut être pris d'assaut ou décevoir certains.

Les chambres varient de spacieuses et confortables à petites ou vieillottes, et certains clients mentionnent une chaleur excessive due à l'absence de climatisation ou du bruit provenant des chambres ou des équipements voisins. La propreté et l'entretien semblent irréguliers : de nombreux clients signalent des séjours impeccables, tandis que d'autres font état de problèmes tels que de la moisissure, des fuites, des équipements cassés ou des oublis de ménage. Les commentaires sur la restauration varient d'excellents repas à des options décevantes ou coûteuses. Attendez-vous donc à une base pratique avec du caractère et prévoyez votre temps au spa à l'avance s'il est important pour vous.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Des jardins bien entretenus, un parking gratuit et un bar-restaurant sur place sont des atouts. Le spa est populaire mais entraîne généralement des frais supplémentaires, nécessite une réservation et peut être fréquenté ou présenter des problèmes occasionnels d'entretien ou de température.

Avis de voyageur à ce sujet

6

Peter

16 août 2025

·

A séjourné 2 nuits

The room was adequate but the toilet and washbasin had cracks...hygiene issue?. The breakfast... smallest portion of baked beans I've ever had. Counted them, 18 in total. Drinks expensive. Pint of Guinness and medium white wine with dash of lemonade £14.75. Finally, advertised as a Spa hotel but access to the spa additional charge of £10 per hour!. Didn't bother.

10

Jane

28 sept. 2025

·

A séjourné 2 nuits

A great place to stay close to all the amenities in Llangollen. Very friendly staff without exception. Delicious food with a wide choice including vegan dishes. Spa was excellent with a big hydro pool.

8

Eric

12 janv. 2025

·

A séjourné 2 nuits

Overall we had a great stay , if you’re interested in the spa or just using the pool you have to book a slot , as only 12 people at a time can use it , so book your spot , facilities are good , breakfast was not very big but well cooked and tasty , and I think the bar is a little expensive, but it’s a 4 star hotel so you kind of expect it . The hotel is miles better than anywhere near from what I seen and the staff were all very friendly

8

Alan

28 sept. 2024

·

A séjourné 3 nuits

Our stay was comfortable enough thought it ridiculous not to have a fridge in the room no phone in the room no air conditioning the room was stuffy and the window only opened a couple of inches. To pay extra for the spa was a little too much and it was very dated and some of the spa jets didnt even work. Extra $ for towels too. The steam room didnt work either

10

Gary

27 mars 2025

·

A séjourné 1 nuit

Great hotel in nice location. Pleasant and clean inside hotel and room with nice grounds.Had dinner in the cheaper Glasshouse restaurant which was reasonable value. Only slight negative would be have to pay for use of spa if not booking direct. Not cheap at £20 for an hour and the spa isn't the best with insufficient room to swim properly and water not quite warm enough to sit about in (also best area for sitting the jets weren't working).

8

Christopher

27 oct. 2025

·

A séjourné 2 nuits

Yes all good and great parking

10

irene

15 juil. 2025

·

A séjourné 1 nuit

Lovely hotel in well kept grounds which are a pleasure to walk around and sit in having a nice drink. Spa excellent and staff pleasant and friendly. food: evening meal and breakfast very good with plenty of choice from menu. Easy walk into centre of llangollen town alongside the river.

8

Lyndsey

1 sept. 2025

·

A séjourné 1 nuit

The hotel is lovely. Staff where very pleasant. Free parking. A short walk to the main town. We didnt try the breakfast as we wanted to go to Llangollen once we had checked out to get breakfast and look around. I booked the hotel for the spa, you can book on line or at reception for £10 per person for 2 hours. The steam room and sauna are a decent size, the jaccuzzi pool area is small and I felt a bit awkward, being so close to people, it wasnt the relaxing experience I had hoped for and the chlorine really stung both my partner and my eyes. I wanted to book a massage but there was no availability, so id recommend to book prior to arriving. Next doors tv could be heard through the wall at 1am, but it didnt stop us from going asleep. Pack earplugs just incase ha. Beds very comfy. Its a lovely place, garden areas are very well kept. Like I say the only thing was the spa , but I will buy a pair of goggles and would come back. Maybe if you book in advance its not as busy?

6

Richard

10 nov. 2024

·

A séjourné 1 nuit

4 stars? Really? Great location, pleasant staff, but not quite Travelodge class: standard room clean, fairly comfortable; old single-glazed windows, and heating switched off most of the day. A/C is a fan; flat pack furniture; tatty units in an otherwise reasonably modern shower room (no bath); loo roll somewhere behind your right elbow. WiFi reception only near our door. Spa is extra (first hour free if book direct).

6

Jacky

2 mars 2025

·

A séjourné 2 nuits

The food in the restaurant was ok but not great for the price paid, had beef and noodles and beef was quiet dry, we ate out 2nd night. The spa was chargeable even though we were hotel guests which I found annoying as most hotels with spas let guests use free of charge. When we did pay to use it the spa pool wasn't very warm and some of the jets weren't working. Not worth the £10 paid. Also to hire a robe they wanted £7.50! Breakfast also chargeable again for a 4* hotel didn't expect that. So a reasonable priced weekend away turned into an expensive one!

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Propreté

De nombreux clients ont trouvé les chambres et les espaces communs très propres, mais les commentaires sont mitigés. Plusieurs signalent des problèmes tels que de la moisissure, du linge de lit souillé, un manque de ménage ou des problèmes de propreté au spa ou dans la salle de bains.

Avis de voyageur à ce sujet

6

Wendy

29 août 2024

·

A séjourné 3 nuits

Whilst the room had been made and cleaned they had missed a pile of dirt on the floor next to the bin and in a top bedside drawer was a dirty tissue and empty tablet wrapper and sandwich type bag Paid £15 for breakfast luckily only once as was a bit cold and badly cooked,definitely not worth the money

4

Peter

28 juil. 2025

·

A séjourné 1 nuit

Due to the state of our room - it was filthy, the bins were not emptied and the bed had not been made properly; I complained to reception. The receptionis came to check what it was like, and then a member of the housekeeping staff was sent to check. Everyone agreed that the room was in a terrible state. I was then offered a replacement room, opposite the one I had been allocated. This room was equally as bad, so I decided I would not risk the option of a third room, and checked out. I had booked the room via Hotels.com and approached them about a refund. The hotel did not quibble (showing that what I am writing is correct), I got all of my money back. I am not saying this is a bad hotel; the staff were very friendly, and it is in a lovely position. I do feel they should sack the cleaning staff, to save the reputation of the hotel.

6

Lauren

2 juin 2024

·

A séjourné 3 nuits

Lovely grounds, lovely staff, ideal location. Mouldy curtains and just a bit average, nothing 5 star about it in my opinion.

6

ANDREW

5 juin 2024

·

A séjourné 1 nuit

First complaint after staying in 40+ hotels via hotels.com. Room cleanliness was poor. No surfaces had been wiped down and the toilet hadn’t been properly cleaned. Bed lining was ripped and contained marks. The shower didn’t drain which meant standing in dirty water whilst showering. The receptionist didn’t bother to ask how my stay was as I was checking out. Poor all round.

4

Paula

20 juil. 2025

·

A séjourné 1 nuit

The fact that the bedding was soiled was an absolute disgrace. The bed was very uncomfortable and the lack of plug sockets, especially next to the bed caused an issue as my husband has sleep apnea and requires a cpap machine to sleep

8

John

16 janv. 2023

·

A séjourné 2 nuits

A lovely stay, room looked a little tired, lots of dust on bedside lamps, empty bottles of complimentary toilet products, then some didn’t work.

6

Tracy

25 août 2025

·

A séjourné 1 nuit

Upon check in we were advised that the spa was busy and to book which we did. Additional charges added for late check out and the dog. Room was clean and had a handy patio door for the dog. The spa wasn’t the cleanest and after only 10 minutes we were asked to leave due to an electrical issue. I had to look for reception staff to speak with which was frustrating. We were disturbed in the morning on two occasions by room staff as our room notes didn’t show the late check out. This was a special birthday and was disappointing.

10

Gareth

28 juil. 2024

·

A séjourné 1 nuit

A very pleasant hotel, a nice location, clean, spacious comfortable rooms and very friendly staff. The bar was nice to have a drink in and the breakfast was tasty and good quality. A nice quiet location too a short walk from Llangollen town centre

8

John

11 août 2025

·

A séjourné 1 nuit

Excellent standards of cleanliness. Food and Beverage superb. Let down by very poor bed mattress. Rectified immediately by Deputy GM.

10

David

28 oct. 2025

·

A séjourné 1 nuit

Room was clean staff brilliant

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres varient de spacieuses et confortables à petites ou vieillottes, certains notant des murs fins et du bruit. Les lits peuvent être petits ou usés, les chambres peuvent être trop chaudes sans climatisation et le Wi-Fi peut être faible à certains endroits.

Avis de voyageur à ce sujet

10

Anita

26 juin 2023

·

A séjourné 2 nuits

It was excellent stay, very relaxed, comfortable and staff all pleasant and friendly. We were not pleased with the Internet, not very good kept going off

8

Jean

18 avr. 2025

·

A séjourné 2 nuits

The only complaint we had was the size of the bed which wasn’t a full size double.

4

Terry

19 août 2025

·

A séjourné 3 nuits

Small room Tiny bathroom

8

Adrian

12 mai 2025

·

A séjourné 1 nuit

The beautifully maintained garden is a pleasant welcome to the Wild Pheasant. All within is clean and tidy. Our room was spacious and comfortable. However, the lack of air conditioning and south facing windows made the room hot, even in early May. A fan is provided, but I doubt whether it is sufficient on a summer day.

6

Neil

11 août 2025

·

A séjourné 2 nuits

Property was elegant from the outside reception area very nice staff welcoming. My room was very difficult to get to many doors to go through with a large suitcase's. Room was generally nice very old inside needed an update. Bed was older had a ridge in the middle linen was very clean. Shower and toilet clean. Sink was older with lots of scratch marks and a chip off the sink and rusty around sink unit. I would not stay at this property again especially at the price I paid. The photographs did not reflect the room I booked.

4

Yvonne

27 août 2025

·

A séjourné 1 nuit

Pestered me to upgrade so I did got confirmation saying it had been excepted. On arrival told there are no executive rooms. No apology. Then informed we had to pay to go in the spa. When I rang they said we get an hour free. Walls so thin the TV and toilet from next door kept us awake most of the night.

4

Anthony

30 juin 2025

·

A séjourné 1 nuit

Too hot to sleep in no air conditioning rooms need an upgrade rest of the hotel nice

6

Richard

10 nov. 2024

·

A séjourné 1 nuit

4 stars? Really? Great location, pleasant staff, but not quite Travelodge class: standard room clean, fairly comfortable; old single-glazed windows, and heating switched off most of the day. A/C is a fan; flat pack furniture; tatty units in an otherwise reasonably modern shower room (no bath); loo roll somewhere behind your right elbow. WiFi reception only near our door. Spa is extra (first hour free if book direct).

4

Paul

1 août 2025

·

A séjourné 5 nuits

Found the bed to be small double low on wooden frame, mattress old

8

Zoe

16 août 2023

·

A séjourné 1 nuit

Check in was at 3pm. Our room was not ready until 330pm. We were given a double when we booked a twin, so after being shown to the wrong room that took extra time to sort out. We ended up in a room that had a view on to a flat roof with a massive silver pipe that was the kitchen extractor fan, which was very noisy and didn't go off until midnight. Don't stay in room 204! We only stayed one night so it wasnt worth asking to kove after alresdy having to move once due to the wrong beds.

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Service

Le personnel est largement décrit comme aimable et serviable dans tout l'hôtel et le restaurant. Cependant, certains signalent une réception froide ou peu serviable, des erreurs administratives, une résolution lente des problèmes ou des oublis de ménage.

Avis de voyageur à ce sujet

10

Ben

4 mai 2024

·

A séjourné 1 nuit

From the moment I walked through the door the immediate comfort and expectation was met! I didn’t get the front desk ladies name however it was around 3pm I checked in on Friday and she was lovely, asked about my plans, and was overall just a bubbly welcoming person. The room was very spacious and immaculate. Perfect stay.

10

Jason

5 août 2025

·

A séjourné 2 nuits

Absolutely faultless, Staff are great the hotel is very clean. Well recommended A+++

6

Linda

1 juil. 2024

·

A séjourné 1 nuit

Booked 20 rooms unhelpful unfriendly staff at check in and out rooms not ready then after spending at the bar to not even sitting down with drinks some guests that were still at reception had there keys gradually we all went back and with in 5 minutes rooms were ready if given keys could have gone straight to there rooms not go straight to bar

6

Hayden

13 mars 2023

·

A séjourné 2 nuits

Overall average stay. Slept very well and the beds were extremely comfy. Staff were very helpful but could have been a bit warmer. We asked for our room to be cleaned but it was not. Facilities and rooms are a bit dated. Breakfast was not nice at all, terrible sausages. Got our order wrong. Wont be back unfortunately.

10

Ann

30 août 2025

·

A séjourné 3 nuits

Thoroughly enjoyed our stay at The Wild Pheasant Hotel. All staff were very friendly & helpful & the room clean & comfortable.

4

Yvonne

27 août 2025

·

A séjourné 1 nuit

Pestered me to upgrade so I did got confirmation saying it had been excepted. On arrival told there are no executive rooms. No apology. Then informed we had to pay to go in the spa. When I rang they said we get an hour free. Walls so thin the TV and toilet from next door kept us awake most of the night.

10

BERNICE

30 déc. 2024

·

A séjourné 1 nuit

Third visit, love staying here, good food, clean rooms, very friendly staff

8

James

17 juin 2024

·

A séjourné 1 nuit

Lack of staff meant being locked out of our room as the keycard battery died. The young lady on reception tried her best but for some reason the spares are kept in a locked safe by the manager. She was busy and didn’t seem to care whilst she tended to an almost empty restaurant.

8

Alexander

14 août 2025

·

A séjourné 2 nuits

The receptionist on arrival was quite frosty towards us. We were told we had to pay an extra £10 per person for 1 hour in the spa and £5 thereafter, which although is part of their policy, her attitude towards us, made us reluctant to book a session in the spa. However, the lady who served us at breakfast was very pleasant and accommodating and went above and beyond to make us feel valued and respected. The hotel is a short stroll from the bustling town, where there are a wide range of shops and eating establishments. The bathroom in our room was quite tired and not really thought through. The tiled shower floor was slippy when wet, they may have used wall tiles here rather than floor tiles.

6

Jacob

19 janv. 2025

·

A séjourné 1 nuit

Unfortunately even the more basic spa access was fully booked despite there being availability online on their site. I paid for breakfast in advance but there was no record on their side and I was being asked for a receipt before I left. Having to show my bank statements as proof for an admin error seemed unusual. Dining hit and miss. With dinner at the main restaurant being great quality, but the pub food available being of low quality and frozen or sub par products. Cooked breakfast was Tesco café level Everything else was great. Staff were truly their best!!

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Emplacement

Cadre paisible à quelques pas d'une agréable promenade vers la ville de Llangollen, la rivière et les chemins de halage. Pratique pour les salles de spectacle locales et une base idéale pour explorer.

Avis de voyageur à ce sujet

10

Stephanie

5 oct. 2024

·

A séjourné 1 nuit

Absolutely perfect stay here. The only thing I have a complaint about is that the faucets are too close to the back of the sink basin. That’s it, and manageable. Everything about the stay was perfect. Windows that open for Fall fresh air, well stocked amenities, comfortable beds, very clean, great location to the River Dee and downtown, staff was very kind.

8

Philip

27 juil. 2025

·

A séjourné 2 nuits

Excellent hotel, walkable to town

8

Anna

3 sept. 2024

·

A séjourné 2 nuits

Ideal location for walking to Llangollen town

10

simon

5 oct. 2025

·

A séjourné 2 nuits

Had a nice stay clean room and the bed was really comfortable just a short walk into town great location

8

Ian

8 oct. 2024

·

A séjourné 1 nuit

Nice location, close enough to town to walk and far enough out not to be disturbed by late night noise

10

Gavin

3 avr. 2023

·

A séjourné 1 nuit

Excellent stay, beautiful hotel, quiet little bar, perfect for a couples get together. Easy walk into the town with lots of pubs, shops and restaurants.

10

irene

15 juil. 2025

·

A séjourné 1 nuit

Lovely hotel in well kept grounds which are a pleasure to walk around and sit in having a nice drink. Spa excellent and staff pleasant and friendly. food: evening meal and breakfast very good with plenty of choice from menu. Easy walk into centre of llangollen town alongside the river.

10

Patrick

6 août 2025

·

A séjourné 2 nuits

My partner and I stayed here for two nights and she loved it from first site of the grounds and the hotel. It was a short walk into Llangollen where we had access to restaurants and pubs, plus the River Dee and the canal.

10

Dawn

25 août 2025

·

A séjourné 1 nuit

Lovely hotel in a great location just a 10 min walk along the river to the main town of Llangollen . Comfy well decorated room ,hotel and grounds were very neat . All the staff I encountered were very friendly .

10

keith

17 juin 2025

·

A séjourné 2 nuits

Two nights stay at the Wild Pheasant hotel in Llangollen combined with steam train trip. Ideally situated ( 10 minutes walk into town centre) alongside the river Dee

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Repas

Beaucoup ont apprécié les repas et les petits déjeuners savoureux. D'autres ont trouvé le petit-déjeuner ou les plats du bar médiocres ou chers, avec une qualité variable et d'occasionnels problèmes de service.

Avis de voyageur à ce sujet

6

Wendy

29 août 2024

·

A séjourné 3 nuits

Whilst the room had been made and cleaned they had missed a pile of dirt on the floor next to the bin and in a top bedside drawer was a dirty tissue and empty tablet wrapper and sandwich type bag Paid £15 for breakfast luckily only once as was a bit cold and badly cooked,definitely not worth the money

10

Mary Ellen

21 août 2025

·

A séjourné 2 nuits

We stayed for two nights. We ate in both the restaurants which were both very good and the staff was lovely. A little pricey but good menus at both. Convenient to town. You could probably walk.

10

Paul

7 juil. 2025

·

A séjourné 1 nuit

Had a lovely stay at the Wild Pheasant when attending a concert in Llangollen Pavillion. It's about 10 minutes walk into Llangollen and about the same to the Pavillion. All staff encountered were really friendly and helpful. Room was lovely, clean and spacious. More available electric sockets in room would have been good Had a meal from the Glasshouse in the afternoon and it was excellent. Breakfast was great. Would recommend.

8

Eduardo

24 août 2025

·

A séjourné 2 nuits

Breakfast was poor quality. Also staff at breakfast room too intrusive moving around between tables spraying with cleaning detergents next to guests trying to have breakfast.

10

irene

15 juil. 2025

·

A séjourné 1 nuit

Lovely hotel in well kept grounds which are a pleasure to walk around and sit in having a nice drink. Spa excellent and staff pleasant and friendly. food: evening meal and breakfast very good with plenty of choice from menu. Easy walk into centre of llangollen town alongside the river.

6

Wendy

15 août 2024

·

A séjourné 1 nuit

I had looked forward to staying here. Left disappointed. The bed was not comgortable, very cheap quilt and extremley lumpy pillows. At very few in the restaurant but some food unavailable. The chicken Snitzel( thin bread crumb coated oece of chicken on some rocket, french fries and a smsll jug of what tasted like mushroom soup was not good and i noted our neighbouring table was nor impressed for £19.99. If we had wanted soup, that was an afitional £9.99. A 10% obligatory service charge too. Barely slept due to very lumpy pillows and nor did my don. Rudely awakened early due to paper thin walls i could hear the very long, loud telephone conversation of the gentleman in the next room that went on for two hours +. To add insult to injury, the hotel charges £10 just to enter the spa, let alone anything else whoch is an added cost. Sadly disappointed. I wont be returning

6

Jacob

19 janv. 2025

·

A séjourné 1 nuit

Unfortunately even the more basic spa access was fully booked despite there being availability online on their site. I paid for breakfast in advance but there was no record on their side and I was being asked for a receipt before I left. Having to show my bank statements as proof for an admin error seemed unusual. Dining hit and miss. With dinner at the main restaurant being great quality, but the pub food available being of low quality and frozen or sub par products. Cooked breakfast was Tesco café level Everything else was great. Staff were truly their best!!

10

Paul

24 févr. 2023

·

A séjourné 2 nuits

Good location,staff friendly,food and drink excellent

10

Lee

29 oct. 2025

·

A séjourné 1 nuit

Great food

6

Jacky

2 mars 2025

·

A séjourné 2 nuits

The food in the restaurant was ok but not great for the price paid, had beef and noodles and beef was quiet dry, we ate out 2nd night. The spa was chargeable even though we were hotel guests which I found annoying as most hotels with spas let guests use free of charge. When we did pay to use it the spa pool wasn't very warm and some of the jets weren't working. Not worth the £10 paid. Also to hire a robe they wanted £7.50! Breakfast also chargeable again for a 4* hotel didn't expect that. So a reasonable priced weekend away turned into an expensive one!

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	105 $US
février	117 $US
mars	113 $US
avril	124 $US
mai	140 $US
juin	153 $US
juillet	177 $US
août	154 $US
septembre	149 $US
octobre	117 $US
novembre	106 $US
décembre	111 $US

di	lu	ma	me	je	ve	sa
1 $123	2 $117	3 $116	4 $119	5 $118	6 $146	7 $149
8 $123	9 $119	10 $119	11 $118	12 $118	13 $139	14 $157
15 $129	16 $119	17 $124	18 $124	19 $124	20 $151	21 $155
22 $122	23 $124	24 $122	25 $119	26 $118	27 $169	28 $173
29 $130	30 $119

Wild Pheasant Hotel & Spa

Prix pour Wild Pheasant Hotel & Spa

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Chambre Simple Standard, 1 lit une place

Chambre Double Standard, 1 lit double

Chambre Standard, 1 très grand lit et 1 canapé-lit, accessible aux personnes à mobilité réduite

Chambre Standard avec lits jumeaux, 2 lits une place, non-fumeurs

Chambre Double Exécutive, 1 très grand lit, non-fumeurs

Avis des voyageurs sur Wild Pheasant Hotel & Spa

Qui séjourne ici ?

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Bon à savoir

Suppléments facultatifs

Prix pour les dates à venir

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $162	21 $193	22 $304	23 $133	24
25	26 $121	27 $126	28 $132	29 $129	30 $149	31 $167