Is parking available at the property?

Yes, free valet parking is available on-site, but parking is limited.

What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee, approximately CNY 196 for adults and CNY 98 for children.

Does the property allow pets?

No pets and no service animals are allowed at this property.

What are the standard check-in and check-out times?

Check-in time is at 3:00 PM and check-out time is at 12:00 PM. Early or late check-in/check-out may be available upon request and may incur additional charges.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities in public areas. Additional details about specific room accessibility may be confirmed with the property directly.

What is the property's location in relation to key landmarks?

The hotel is located in the heart of Chengdu, within a 5-minute drive of Tianfu Square and Chengdu IFS, and approximately 1.4 miles from Taikoo Li Shopping Center.

Does the property have a swimming pool?

Yes, there is an indoor pool and a seasonal outdoor heated pool, which is open from May to September.

What are the hotel's policies for guests staying with children?

Up to 2 children aged 12 years old and younger can stay for free when occupying the parent or guardian's room, using existing bedding.

The St. Regis Chengdu

What guests think

Across recent reviews, The St. Regis Chengdu stands out for warm, attentive service—especially its butler team—and spacious, comfortable rooms, with many guests satisfied overall even as some note dated interiors and occasional maintenance or technology showing its age.

Breakfast is widely praised for variety and quality, and many find the location convenient for shopping, though a few diners found other on-site options underwhelming. Facilities include pools and a good gym, while cleanliness is generally strong aside from rare smoke smells or a housekeeping lapse. Overall, expect a refined but slightly dated luxury experience.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Reviews mention pools and a good gym; some public areas or equipment feel dated.

Related guest reviews

10

Ole W

Nov 13, 2025

·

Stayed 3 nights

Hotel interiors need a bit of updating

8

SABRINA

Oct 11, 2025

·

Stayed 3 nights

The property is a bit far from the city center, but it’s a very elegant hotel with excellent service. The staff is friendly and attentive, the room is comfortable, and the breakfast is truly outstanding. Housekeeping was excellent — the room was always spotless, and they consistently left plenty of bottled water and small treats for us, which was a lovely touch. That said, the hotel could use a light renovation — for example, the bathtub tiles were stained due to age, and the bar area would benefit from a more inviting and modern atmosphere.

10

Wai Yi Winnie

Sep 17, 2025

·

Stayed 4 nights

房間整潔設備齊全，服務很好，酒店有健身室和泳池

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8

Shujun

Jun 24, 2024

·

Stayed 2 nights

房间设备略显老旧，餐饮服务选择有限，早上自助餐那个老大姐服务意识不够。总体离5星还是有距离。

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10

Hans

Oct 30, 2025

·

Stayed 3 nights

Ein wirklich einmaliges Luxushotel! Extrem freundlicher Service! Hervorragend ausgestattete Zimmer! Die Zimmer sind nicht sehr elegant sondern auch ein Abenteuer mit tollen technischen Raffinessen. Hervorragendes Frühstück! Zwei Pools davon ein Außenpool! Tolle Lage! Ein absolutes Weltklasse – Spitzenhotel!

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10

Veronica

Sep 18, 2025

·

Stayed 2 nights

Muy lujoso hotel, personal muy amable, instalaciones impecables

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8

Ying

Jul 6, 2024

·

Stayed 9 nights

convenient location with good gym facility

8

JONGHYUN

Jan 27, 2026

·

Stayed 2 nights

로비 직원들이 친절하고 영어로 소통이 가능합니다. 시설이 조금 낡았지만 가격대비 훌륭한 시설과 서비스였습니다. 조식도 다른 세인트레지스 점보다는 부족하지만 청두의 다른 호탤들과 비교했을 때 괜찮은 편입니다. 다만 버틀러는 검정코트에 젊은 남자들인데 영어로 소통이 안되고 담배냄새가 많이 났습니다.

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10

Te-Ning

Aug 26, 2024

·

Stayed 1 night

房間面積相當大，環境舒適！雖然硬體設備（電視畫質、吹風機外型）沒有新穎現代感，電視遙控器有點不靈敏，但整體住起來很舒適。浴巾若能再澎鬆點就更好了。床和枕頭非常舒服，相當喜歡。早餐種類非常多，同事們都很滿意。地理位置也好，離商圈近。

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10

Patricia

Oct 24, 2025

·

Stayed 3 nights

It’s international breakfast with Chengdu local selection for RMB149. Food taste is ok. Room is clean & the service is on the spot. Staffs were helpful especially Zoey who assisted us in trying to find nearest hospital & laundry services. She still remembered that I injured knees badly and asked if I did feel better not. Only bad side is not too near to the metro station, bed is too soft. Just a short distance to chunxi road. I like their pool which is very comfortable and not crowded

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AI-generated summary based on recent guest reviews

Cleanliness

Overall cleanliness and housekeeping receive strong feedback, with several rooms described as spotless. A few note smoke smells or an initial cleaning miss.

Related guest reviews

10

Joseph

Oct 12, 2023

·

Excellent reception and service. Lobby staff are all amiable and eager to offer helpful advice. Hotel is clean and worthy of the rating. Will stay here next time.

10

Jie

Nov 5, 2025

·

Stayed 3 nights

The St. Regis suite is very clean and very conformable. Staff is friendly and the breakfast is super good.

10

Wai Ming

Jun 9, 2023

·

Stayed 2 nights

交通方便, 管房服務快捷有禮,房間大和清緊,早餐十分好。

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8

SABRINA

Oct 11, 2025

·

Stayed 3 nights

The property is a bit far from the city center, but it’s a very elegant hotel with excellent service. The staff is friendly and attentive, the room is comfortable, and the breakfast is truly outstanding. Housekeeping was excellent — the room was always spotless, and they consistently left plenty of bottled water and small treats for us, which was a lovely touch. That said, the hotel could use a light renovation — for example, the bathtub tiles were stained due to age, and the bar area would benefit from a more inviting and modern atmosphere.

10

Kit Ling

Sep 10, 2025

·

Stayed 3 nights

The hotel room is spacious and clean. The staffs are helpful and nice. Will definitely come back again.

8

Rachel

Nov 30, 2025

·

Stayed 4 nights

Toilet was not cleaned on first day. We had to ask them to clean it.

4

Nina

May 13, 2025

·

Stayed 2 nights

Very outdated property. Rooms very old, smells like cigarette smoke. Definitely not worth 5 stars, max 4 stars. Very surprised St. Regis keeps this hotel under their brand name. Staff friendly but little English.

10

Yap Joo

Sep 23, 2025

·

Stayed 3 nights

The room was spacious and clean. The housekeeping staff was friendly, and the overall service was excellent. The manager stationed in the lobby was also very helpful and approachable. However, the check-in staff were just average—most came across as more “cool” than welcoming.

10

Patricia

Oct 24, 2025

·

Stayed 3 nights

It’s international breakfast with Chengdu local selection for RMB149. Food taste is ok. Room is clean & the service is on the spot. Staffs were helpful especially Zoey who assisted us in trying to find nearest hospital & laundry services. She still remembered that I injured knees badly and asked if I did feel better not. Only bad side is not too near to the metro station, bed is too soft. Just a short distance to chunxi road. I like their pool which is very comfortable and not crowded

8

Kin Ping

Jul 1, 2025

·

Stayed 5 nights

酒店雖然有點舊，但都算乾淨衛生。酒店管家服務很好，地點方便。房間有煙既氣味，管家也即刻處理，謝謝各位員工既幫助

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Rooms

Rooms are spacious and comfortable with cozy beds and some nice views. Several guests note dated decor or aging hardware, and a few found the bed too soft.

Related guest reviews

10

Jiaxuan

Nov 10, 2024

·

Stayed 3 nights

Pretty good experience. Big room

10

Ole W

Nov 13, 2025

·

Stayed 3 nights

Hotel interiors need a bit of updating

10

Christoph Pascal

Nov 15, 2025

·

Stayed 3 nights

Super Hotel. Mit genialem Frühstücksbuffet. Auch das Zimmer war sehr gross und das Bett topbequem. Bei einer nächsten Reise würde ich mich wieder für dieses Hotel entscheiden.

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10

Kit Ling

Sep 10, 2025

·

Stayed 3 nights

The hotel room is spacious and clean. The staffs are helpful and nice. Will definitely come back again.

10

Adrian

Jul 24, 2025

·

Stayed 2 nights

Views and room are perfection, great location, great for families

8

Sue-Anne

Jan 2, 2026

·

Stayed 6 nights

Very comfortable

10

Dennis

Oct 17, 2025

·

Stayed 2 nights

Spacious toom of 65m2. Dedicated staff.

4

Nina

May 13, 2025

·

Stayed 2 nights

Very outdated property. Rooms very old, smells like cigarette smoke. Definitely not worth 5 stars, max 4 stars. Very surprised St. Regis keeps this hotel under their brand name. Staff friendly but little English.

10

Yap Joo

Sep 23, 2025

·

Stayed 3 nights

The room was spacious and clean. The housekeeping staff was friendly, and the overall service was excellent. The manager stationed in the lobby was also very helpful and approachable. However, the check-in staff were just average—most came across as more “cool” than welcoming.

10

Te-Ning

Aug 26, 2024

·

Stayed 1 night

房間面積相當大，環境舒適！雖然硬體設備（電視畫質、吹風機外型）沒有新穎現代感，電視遙控器有點不靈敏，但整體住起來很舒適。浴巾若能再澎鬆點就更好了。床和枕頭非常舒服，相當喜歡。早餐種類非常多，同事們都很滿意。地理位置也好，離商圈近。

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AI-generated summary based on recent guest reviews

Service

Service is a standout, frequently praised as friendly, attentive, and especially strong from the butler and concierge teams. Minor drawbacks include cooler front-desk interactions and occasional language limitations.

Related guest reviews

8

SABRINA

Oct 11, 2025

·

Stayed 3 nights

The property is a bit far from the city center, but it’s a very elegant hotel with excellent service. The staff is friendly and attentive, the room is comfortable, and the breakfast is truly outstanding. Housekeeping was excellent — the room was always spotless, and they consistently left plenty of bottled water and small treats for us, which was a lovely touch. That said, the hotel could use a light renovation — for example, the bathtub tiles were stained due to age, and the bar area would benefit from a more inviting and modern atmosphere.

10

Joshua

Dec 16, 2023

·

Stayed 4 nights

Our experience at St Regis Chengdu was fabulous! Butler service was a great experience. We had hot beverages served to our room every night upon request. Special commendation to the concierge, Alan. He helped us book tickets to the museum and coordinated our luggage transfer from Chengdu to Shanghai. He went beyond to facilitate the inspection of our luggage contents and even recorded the whole process at our request and shared with us via WeChat! This gave us peace of mind to continue with our travel itinerary. We strongly recommend him for a Service Excellence Award! We would say that St Regis has really lived up to its name and even exceeded our expectations!

10

Kwok Hei

Oct 16, 2024

·

Stayed 1 night

Hotel have a great butler team, provide wonderfeul and helpful service.

10

Chenguang

Feb 5, 2024

·

Very excellent service, I stayed one day and then decided to stay one more day here. Breakfast is very good too, you will be excited. I got cold during stay, the butler sent me medicine and fresh cooked food to my room, feel very warm. Thanks

10

Kwok Hei

Oct 16, 2024

·

Stayed 2 nights

The hotel room is great. Thank you for the butler team for the great service, and the breakfast buffet is great

10

Hao Cheng

May 4, 2025

·

Stayed 2 nights

Friendly stuff and excellent butler

10

D T

Nov 30, 2025

·

Stayed 3 nights

Excellent staff and service. Very good breakfast.

8

Yap Joo

Sep 22, 2025

·

Stayed 2 nights

My expectations for a 5-star hotel are significantly higher than for other hotels. The front desk staff is okay, but it doesn’t create a warm welcoming atmosphere. The room phone requires pressing ‘0’ for service, but this isn't clearly indicated. I ended up using my mobile to contact the service instead.

10

Yap Joo

Sep 23, 2025

·

Stayed 3 nights

The room was spacious and clean. The housekeeping staff was friendly, and the overall service was excellent. The manager stationed in the lobby was also very helpful and approachable. However, the check-in staff were just average—most came across as more “cool” than welcoming.

10

Patricia

Oct 24, 2025

·

Stayed 3 nights

It’s international breakfast with Chengdu local selection for RMB149. Food taste is ok. Room is clean & the service is on the spot. Staffs were helpful especially Zoey who assisted us in trying to find nearest hospital & laundry services. She still remembered that I injured knees badly and asked if I did feel better not. Only bad side is not too near to the metro station, bed is too soft. Just a short distance to chunxi road. I like their pool which is very comfortable and not crowded

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Location

Many guests consider the location convenient, close to shopping areas such as Chunxi Road. A few simply described it as great.

Related guest reviews

10

Wai Ming

Jun 9, 2023

·

Stayed 2 nights

交通方便, 管房服務快捷有禮,房間大和清緊,早餐十分好。

Translate

8

SABRINA

Oct 11, 2025

·

Stayed 3 nights

The property is a bit far from the city center, but it’s a very elegant hotel with excellent service. The staff is friendly and attentive, the room is comfortable, and the breakfast is truly outstanding. Housekeeping was excellent — the room was always spotless, and they consistently left plenty of bottled water and small treats for us, which was a lovely touch. That said, the hotel could use a light renovation — for example, the bathtub tiles were stained due to age, and the bar area would benefit from a more inviting and modern atmosphere.

10

Adrian

Jul 24, 2025

·

Stayed 2 nights

Views and room are perfection, great location, great for families

8

Elizabeth

Sep 30, 2025

·

Stayed 4 nights

Estoy aquí solamente por escala es un hotel cercano al Aeropuerto

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10

yong

Apr 8, 2025

·

Stayed 14 nights

Location is best

10

Hans

Oct 30, 2025

·

Stayed 3 nights

Ein wirklich einmaliges Luxushotel! Extrem freundlicher Service! Hervorragend ausgestattete Zimmer! Die Zimmer sind nicht sehr elegant sondern auch ein Abenteuer mit tollen technischen Raffinessen. Hervorragendes Frühstück! Zwei Pools davon ein Außenpool! Tolle Lage! Ein absolutes Weltklasse – Spitzenhotel!

Translate

8

Ying

Jul 6, 2024

·

Stayed 9 nights

convenient location with good gym facility

10

Te-Ning

Aug 26, 2024

·

Stayed 1 night

房間面積相當大，環境舒適！雖然硬體設備（電視畫質、吹風機外型）沒有新穎現代感，電視遙控器有點不靈敏，但整體住起來很舒適。浴巾若能再澎鬆點就更好了。床和枕頭非常舒服，相當喜歡。早餐種類非常多，同事們都很滿意。地理位置也好，離商圈近。

Translate

10

Patricia

Oct 24, 2025

·

Stayed 3 nights

It’s international breakfast with Chengdu local selection for RMB149. Food taste is ok. Room is clean & the service is on the spot. Staffs were helpful especially Zoey who assisted us in trying to find nearest hospital & laundry services. She still remembered that I injured knees badly and asked if I did feel better not. Only bad side is not too near to the metro station, bed is too soft. Just a short distance to chunxi road. I like their pool which is very comfortable and not crowded

8

Kin Ping

Jul 1, 2025

·

Stayed 5 nights

酒店雖然有點舊，但都算乾淨衛生。酒店管家服務很好，地點方便。房間有煙既氣味，管家也即刻處理，謝謝各位員工既幫助

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Dining

Breakfast consistently earns high marks for quality and variety. Some guests found other dining options—especially the buffet dinner—limited or below five-star expectations, though staff accommodated dietary needs for some.

Related guest reviews

10

Jie

Nov 5, 2025

·

Stayed 3 nights

The St. Regis suite is very clean and very conformable. Staff is friendly and the breakfast is super good.

10

Christoph Pascal

Nov 15, 2025

·

Stayed 3 nights

Super Hotel. Mit genialem Frühstücksbuffet. Auch das Zimmer war sehr gross und das Bett topbequem. Bei einer nächsten Reise würde ich mich wieder für dieses Hotel entscheiden.

Translate

8

SABRINA

Oct 11, 2025

·

Stayed 3 nights

The property is a bit far from the city center, but it’s a very elegant hotel with excellent service. The staff is friendly and attentive, the room is comfortable, and the breakfast is truly outstanding. Housekeeping was excellent — the room was always spotless, and they consistently left plenty of bottled water and small treats for us, which was a lovely touch. That said, the hotel could use a light renovation — for example, the bathtub tiles were stained due to age, and the bar area would benefit from a more inviting and modern atmosphere.

10

natalya

Jan 4, 2022

·

Stayed 1 night

it was a very pleasant stay. All wishes were taken into account, I especially want to thank the manager and the head chef, who, during breakfast, took into account all my wishes related to allergies

8

Siu Cheong

Mar 15, 2024

·

Stayed 5 nights

房間空間很大，設備也很好，但酒店的餐飲絕對不合五星酒店之水平，自助晚餐食物質素，味道只能勉強算三星酒店自助餐等級，火煱料少得可憐，看上去也不太新鮮，拿食物器具竟然異常燙手，我也差點給燙傷。

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10

D T

Nov 30, 2025

·

Stayed 3 nights

Excellent staff and service. Very good breakfast.

8

Shujun

Jun 24, 2024

·

Stayed 2 nights

房间设备略显老旧，餐饮服务选择有限，早上自助餐那个老大姐服务意识不够。总体离5星还是有距离。

Translate

10

Hans

Oct 30, 2025

·

Stayed 3 nights

Ein wirklich einmaliges Luxushotel! Extrem freundlicher Service! Hervorragend ausgestattete Zimmer! Die Zimmer sind nicht sehr elegant sondern auch ein Abenteuer mit tollen technischen Raffinessen. Hervorragendes Frühstück! Zwei Pools davon ein Außenpool! Tolle Lage! Ein absolutes Weltklasse – Spitzenhotel!

Translate

10

Te-Ning

Aug 26, 2024

·

Stayed 1 night

房間面積相當大，環境舒適！雖然硬體設備（電視畫質、吹風機外型）沒有新穎現代感，電視遙控器有點不靈敏，但整體住起來很舒適。浴巾若能再澎鬆點就更好了。床和枕頭非常舒服，相當喜歡。早餐種類非常多，同事們都很滿意。地理位置也好，離商圈近。

Translate

10

Patricia

Oct 24, 2025

·

Stayed 3 nights

It’s international breakfast with Chengdu local selection for RMB149. Food taste is ok. Room is clean & the service is on the spot. Staffs were helpful especially Zoey who assisted us in trying to find nearest hospital & laundry services. She still remembered that I injured knees badly and asked if I did feel better not. Only bad side is not too near to the metro station, bed is too soft. Just a short distance to chunxi road. I like their pool which is very comfortable and not crowded

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1 $212	2 $252	3 $265
4 $251	5 $213	6 $142	7 $128	8 $129	9 $151	10 $154
11 $161	12 $168	13 $182	14 $183	15 $153	16 $197	17 $197
18 $172	19 $175	20 $182	21 $192	22 $191	23 $206	24 $197
25 $163	26 $151	27 $153	28 $171	29 $151	30 $151	31 $153

The St. Regis Chengdu

About this property

Location

Room options

Grand Deluxe King Room

Governor Suite

Grand Deluxe Twin Room

Classic Double Room, Multiple Beds

Tower View King Room

Metropolitan Suite

Manhattan Suite

Deluxe King Room

Downtown View King Room

Deluxe Twin Room

Empire Suite

Presidential Suite

St. Regis Suite

Lafayette Suite

City Loft, 1 King Bed

Guest reviews of The St. Regis Chengdu

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about The St. Regis Chengdu

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22	23	24	25 $135	26 $148
27 $128	28 $128	29 $128	30 $141