Natural Hot Spring SUPER HOTEL Kumamoto Chamber of Commerce

Recommend

Quite run down, but is in a quiet area. Good for solo travelers or on a tight budget, I picked it as it was the only thing available last minute. It does the job but APA is bigger and nicer than this

The pillows are filled with packing peanuts. Quite possibly the least comfortable pillow ive even come across. The restaurant is nice!

It was nice to have drink service. However, the steps to enter the toilet and bathroom in the room were large, and since I'm an old person, I couldn't lift my legs and almost fell many times.

It’s a nice hotel, but there are a couple of things that they could improve! The location is close to the tram so I had no issues whatsoever. Staff was very nice and helpful and it’s nice not to do a check out (you have a code, no keys). On the first floor there’s an area where you can take some useful stuff like a toothbrush, a bar open at specific times and a restaurant. The restaurant is really high quality and I strongly recommend you try its local cuisine menu! On the second floor you have some rooms and additional services: - coin laundry and water refill station (super useful!) - onsen (wonderful!) - smoking area (unfortunately. The smell was often in the corridor, disgusting! Not what I want after the onsen) I’d change that, the fact that in certain hours there’s nobody at reception and the fact that they give you a ugly pj instead of yukata (come on!)