Premier Inn Oxford City Centre - Westgate

Everything was excellent. Julie was so helpful, she stored our luggage until the 3pm check in time, and got us extra pillows and refreshed linens (some of the linen was not quite clean). The breakfast was wonderful with so many choices. Ancila was so friendly and made us feel special, making vegan sausage especially for us and even bringing it out to the table - above and beyond. The whole staff was helpful, energetic and caring. The room was clean, comfortable and had a pull out trundle twin so 3 of us could have our own beds. It was a little tight with the trundle pulled out, but it was very comfortable. I wish it had a refrigerator, iron, a shower cap, shampoo and conditioner. The location was ideal, right next the mall in city centre, making it accessible to many things. The only request i have is to be more flexible with the check in time, if the room is ready, there is no need to charge to check in 1 hr early. Also, when we checked out, there was no room to hold our luggage, which was quite inconvenient. However, we were offered to keep our bags in the restaurant area (at our own risk) which was closed so we felt quite safe with this option. We appreciated the option to do so. I also wanted to comment that the decor was wonderful, the purple sofas and color scheme made my stay that much more enjoyable. Would definitely stay here again happily.

We enjoyed the simple and straightforward room, it was spacious enough for us, clean, and sufficed for our one-night stay. Location was excellent.

The location was great and the staff were super friendly and nice. However, the actual accommodations were severely disappointing. We had a "family room" which was actually a very tiny room that consisted of one double bed, one sofa bed, and one rollaway bed. There was absolutely no room to get around and only one chair! Four people and we had nowhere to sit, except on the beds l, which we didn't want to do when we were dirty from walking around all day. We ended up sitting in the floor several afternoons and evenings while taking a break from sight seeing. You have to ask for clean towels or room cleaning. We did ask for new towels at some point but decided against the room cleaning since there was just no space to get around with our luggage and the beds. There was also no mini fridge, which would have been very handy for a long stay as we had (4 nights). The worst if all was the internet connection. It was so bad that my laptop couldn't even load google or open up outlook. We had to go to a nearby coffee shop just to be able to check email properly. I expect more from a hotel in 2025. Sure, they tell you that you can pay five extra pounds for "ultimate" internet, but you shouldn't have to, just for basic online needs!

The room was clean though it was smaller than expected based on the photos. The staff were courteous and willing to help.

Not a very clean place. Main floor, right beside the lifts had a strong smell of rubbish. The bed in our room was horrible. You could hear the bed springs with every single move of your muscles and it wasn’t comfortable at all. Had two nightmarish nights to sleep to this place and will never go back. The staff were a bit non-existent but very friendly when seen!

Had an odd smell and most of the time no one was at front counter seemed not enough staff to handle workload.

객실도 군더더기없이 깨끗하고 바로 앞 큰 쇼핑몰이 있어 접근성이 정말 좋았어요. 옥스퍼드에 다시 온다면 또 가게 될거 같아요.

清潔さと立地の利便性が良かったです。

En general la estancia muy bien, el personal de recepción muy atento y amable. La habitación que me dieron estuvo bien. Solo recomendaría que expliquen bien a la llegada que incluye el que pidas que hagan servicio a la habitación, porque el primer dia lo pedí y solo dejaron toallas pero no tendieron las camas. La segunda vez, ya lo hicieron. La ubicación del hotel esta genial, frente al centro comercial de Oxford y varios puntos de interés. Las habitaciones tienen tina de baño en la bañera; esto en mi opinión es que es fácil que ocurra un accidente; seria conveniente que lo cambiaran en todos los Premier Inn (tambien visité el de Manchester y lo mismo).

Everything was excellent. Julie was so helpful, she stored our luggage until the 3pm check in time, and got us extra pillows and refreshed linens (some of the linen was not quite clean). The breakfast was wonderful with so many choices. Ancila was so friendly and made us feel special, making vegan sausage especially for us and even bringing it out to the table - above and beyond. The whole staff was helpful, energetic and caring. The room was clean, comfortable and had a pull out trundle twin so 3 of us could have our own beds. It was a little tight with the trundle pulled out, but it was very comfortable. I wish it had a refrigerator, iron, a shower cap, shampoo and conditioner. The location was ideal, right next the mall in city centre, making it accessible to many things. The only request i have is to be more flexible with the check in time, if the room is ready, there is no need to charge to check in 1 hr early. Also, when we checked out, there was no room to hold our luggage, which was quite inconvenient. However, we were offered to keep our bags in the restaurant area (at our own risk) which was closed so we felt quite safe with this option. We appreciated the option to do so. I also wanted to comment that the decor was wonderful, the purple sofas and color scheme made my stay that much more enjoyable. Would definitely stay here again happily.

Property shows its age so if you are expecting a shiny, Canadian standard room you would be disappointed. That said, the location is excellent right across from a huge shopping mall and everything in the city centre is very close and easy to walk. The breakfast is also outstanding. Expensive, but what isn’t in the UK these days.

We enjoyed the simple and straightforward room, it was spacious enough for us, clean, and sufficed for our one-night stay. Location was excellent.

Quarto e banheiro amplos, cama confortável, boa proximidade aos pontos turísticos, hotel fica próximo de um shopping

Great location and very quite. You do have to pay for extras like checking in early or fast wifi, but it is at a low price. The staff was friendly and breakfast was really good.

Nice hotel, good location. Breakfast was good.But even the "fast" wifi was terrible.

The location was great and the staff were super friendly and nice. However, the actual accommodations were severely disappointing. We had a "family room" which was actually a very tiny room that consisted of one double bed, one sofa bed, and one rollaway bed. There was absolutely no room to get around and only one chair! Four people and we had nowhere to sit, except on the beds l, which we didn't want to do when we were dirty from walking around all day. We ended up sitting in the floor several afternoons and evenings while taking a break from sight seeing. You have to ask for clean towels or room cleaning. We did ask for new towels at some point but decided against the room cleaning since there was just no space to get around with our luggage and the beds. There was also no mini fridge, which would have been very handy for a long stay as we had (4 nights). The worst if all was the internet connection. It was so bad that my laptop couldn't even load google or open up outlook. We had to go to a nearby coffee shop just to be able to check email properly. I expect more from a hotel in 2025. Sure, they tell you that you can pay five extra pounds for "ultimate" internet, but you shouldn't have to, just for basic online needs!

The room was clean though it was smaller than expected based on the photos. The staff were courteous and willing to help.

Not a very clean place. Main floor, right beside the lifts had a strong smell of rubbish. The bed in our room was horrible. You could hear the bed springs with every single move of your muscles and it wasn’t comfortable at all. Had two nightmarish nights to sleep to this place and will never go back. The staff were a bit non-existent but very friendly when seen!

The family room is just big enough for 4 of us to sleep in, but it’s exactly as expected

Everything was excellent. Julie was so helpful, she stored our luggage until the 3pm check in time, and got us extra pillows and refreshed linens (some of the linen was not quite clean). The breakfast was wonderful with so many choices. Ancila was so friendly and made us feel special, making vegan sausage especially for us and even bringing it out to the table - above and beyond. The whole staff was helpful, energetic and caring. The room was clean, comfortable and had a pull out trundle twin so 3 of us could have our own beds. It was a little tight with the trundle pulled out, but it was very comfortable. I wish it had a refrigerator, iron, a shower cap, shampoo and conditioner. The location was ideal, right next the mall in city centre, making it accessible to many things. The only request i have is to be more flexible with the check in time, if the room is ready, there is no need to charge to check in 1 hr early. Also, when we checked out, there was no room to hold our luggage, which was quite inconvenient. However, we were offered to keep our bags in the restaurant area (at our own risk) which was closed so we felt quite safe with this option. We appreciated the option to do so. I also wanted to comment that the decor was wonderful, the purple sofas and color scheme made my stay that much more enjoyable. Would definitely stay here again happily.

Great location and very quite. You do have to pay for extras like checking in early or fast wifi, but it is at a low price. The staff was friendly and breakfast was really good.

Limited beverages at breakfast due to no milk for coffee machine Staff absent a bit

The location was great and the staff were super friendly and nice. However, the actual accommodations were severely disappointing. We had a "family room" which was actually a very tiny room that consisted of one double bed, one sofa bed, and one rollaway bed. There was absolutely no room to get around and only one chair! Four people and we had nowhere to sit, except on the beds l, which we didn't want to do when we were dirty from walking around all day. We ended up sitting in the floor several afternoons and evenings while taking a break from sight seeing. You have to ask for clean towels or room cleaning. We did ask for new towels at some point but decided against the room cleaning since there was just no space to get around with our luggage and the beds. There was also no mini fridge, which would have been very handy for a long stay as we had (4 nights). The worst if all was the internet connection. It was so bad that my laptop couldn't even load google or open up outlook. We had to go to a nearby coffee shop just to be able to check email properly. I expect more from a hotel in 2025. Sure, they tell you that you can pay five extra pounds for "ultimate" internet, but you shouldn't have to, just for basic online needs!

The room was clean though it was smaller than expected based on the photos. The staff were courteous and willing to help.

Had an odd smell and most of the time no one was at front counter seemed not enough staff to handle workload.

The staff were excellent, very sweet and friendly.

Everything was excellent. Julie was so helpful in so many ways from storing our luggage until the 3pm check in time, to getting extra pillows and refreshed linens. The breakfast was wonderful with so many choices, even vegan sausage. Ancila was so friendly and made us feel special, making the vegan sausage especially for us and even bringing it out to the table - above and beyond. The whole staff was helpful, energetic and caring. The rooms were clean, comfortable and had the all important refrigerator, coffee pot, and iron. It would have been nice to have a few more bathroom amenities like a shower cap, shampoo and conditioner. The location was ideal, right next the mall in city centre, making it accessible to many things. The only request i have is to be more flexible with the check in time, if the room is ready, there is no need to nickle and dime and charge to check in 1 hr early. Also, when we checked out, we were told there was no room to hold our luggage, which was quite inconvenient. However, we were offered to keep our bags in the restaurant area (at our own risk) which was closed so we felt quite safe with this option. We appreciated the option to do so. I also wanted to comment that the decor was wonderful, the purple LED lights really made my stay that much more enjoyable. Would definitely stay here again happily.

The check in is a big problem when your booking is through 3rd parties. Check in staff not enough.

En general la estancia muy bien, el personal de recepción muy atento y amable. La habitación que me dieron estuvo bien. Solo recomendaría que expliquen bien a la llegada que incluye el que pidas que hagan servicio a la habitación, porque el primer dia lo pedí y solo dejaron toallas pero no tendieron las camas. La segunda vez, ya lo hicieron. La ubicación del hotel esta genial, frente al centro comercial de Oxford y varios puntos de interés. Las habitaciones tienen tina de baño en la bañera; esto en mi opinión es que es fácil que ocurra un accidente; seria conveniente que lo cambiaran en todos los Premier Inn (tambien visité el de Manchester y lo mismo).

Property shows its age so if you are expecting a shiny, Canadian standard room you would be disappointed. That said, the location is excellent right across from a huge shopping mall and everything in the city centre is very close and easy to walk. The breakfast is also outstanding. Expensive, but what isn’t in the UK these days.

We enjoyed the simple and straightforward room, it was spacious enough for us, clean, and sufficed for our one-night stay. Location was excellent.

Location is good, just opposite the shopping mall, got many restaurants there!

Great location and friendly staff.

Très bien situé, en face de Westgate center. La ville se visite à pied. Nous n’avons pas déjeunê à l’hôtel. Je recommande.

Location handy, price good (for oxford), breakfast included and decent.

객실도 군더더기없이 깨끗하고 바로 앞 큰 쇼핑몰이 있어 접근성이 정말 좋았어요. 옥스퍼드에 다시 온다면 또 가게 될거 같아요.

가격도 착했고 방도 제법 넓었어요!! 조식이 간단히 나오는데 모두 맛있게 먹었어요^^ 위치도 좋아서 걸어다니기 좋았어요!

Perfect location if you are in town to explore Oxford

En general la estancia muy bien, el personal de recepción muy atento y amable. La habitación que me dieron estuvo bien. Solo recomendaría que expliquen bien a la llegada que incluye el que pidas que hagan servicio a la habitación, porque el primer dia lo pedí y solo dejaron toallas pero no tendieron las camas. La segunda vez, ya lo hicieron. La ubicación del hotel esta genial, frente al centro comercial de Oxford y varios puntos de interés. Las habitaciones tienen tina de baño en la bañera; esto en mi opinión es que es fácil que ocurra un accidente; seria conveniente que lo cambiaran en todos los Premier Inn (tambien visité el de Manchester y lo mismo).

Everything was excellent. Julie was so helpful, she stored our luggage until the 3pm check in time, and got us extra pillows and refreshed linens (some of the linen was not quite clean). The breakfast was wonderful with so many choices. Ancila was so friendly and made us feel special, making vegan sausage especially for us and even bringing it out to the table - above and beyond. The whole staff was helpful, energetic and caring. The room was clean, comfortable and had a pull out trundle twin so 3 of us could have our own beds. It was a little tight with the trundle pulled out, but it was very comfortable. I wish it had a refrigerator, iron, a shower cap, shampoo and conditioner. The location was ideal, right next the mall in city centre, making it accessible to many things. The only request i have is to be more flexible with the check in time, if the room is ready, there is no need to charge to check in 1 hr early. Also, when we checked out, there was no room to hold our luggage, which was quite inconvenient. However, we were offered to keep our bags in the restaurant area (at our own risk) which was closed so we felt quite safe with this option. We appreciated the option to do so. I also wanted to comment that the decor was wonderful, the purple sofas and color scheme made my stay that much more enjoyable. Would definitely stay here again happily.

Property shows its age so if you are expecting a shiny, Canadian standard room you would be disappointed. That said, the location is excellent right across from a huge shopping mall and everything in the city centre is very close and easy to walk. The breakfast is also outstanding. Expensive, but what isn’t in the UK these days.

Great location and very quite. You do have to pay for extras like checking in early or fast wifi, but it is at a low price. The staff was friendly and breakfast was really good.

Limited beverages at breakfast due to no milk for coffee machine Staff absent a bit

Nice hotel, good location. Breakfast was good.But even the "fast" wifi was terrible.

My stay exceeded my expectations and the breakfast was great. Altogether fantastic value for money.

We slept well, which is the main thing. Breakfast was good. A solid three star hotel.

Location handy, price good (for oxford), breakfast included and decent.

가격도 착했고 방도 제법 넓었어요!! 조식이 간단히 나오는데 모두 맛있게 먹었어요^^ 위치도 좋아서 걸어다니기 좋았어요!

Everything was excellent. Julie was so helpful in so many ways from storing our luggage until the 3pm check in time, to getting extra pillows and refreshed linens. The breakfast was wonderful with so many choices, even vegan sausage. Ancila was so friendly and made us feel special, making the vegan sausage especially for us and even bringing it out to the table - above and beyond. The whole staff was helpful, energetic and caring. The rooms were clean, comfortable and had the all important refrigerator, coffee pot, and iron. It would have been nice to have a few more bathroom amenities like a shower cap, shampoo and conditioner. The location was ideal, right next the mall in city centre, making it accessible to many things. The only request i have is to be more flexible with the check in time, if the room is ready, there is no need to nickle and dime and charge to check in 1 hr early. Also, when we checked out, we were told there was no room to hold our luggage, which was quite inconvenient. However, we were offered to keep our bags in the restaurant area (at our own risk) which was closed so we felt quite safe with this option. We appreciated the option to do so. I also wanted to comment that the decor was wonderful, the purple LED lights really made my stay that much more enjoyable. Would definitely stay here again happily.