Chic & Basic Zoo

Name: Chic & Basic Zoo
Address: Passeig Picasso, 22, El Born, Barcelona, Barcelona (and vicinity), Barcelonès, Catalonia, Spain, Barcelona, Barcelona, Spain
Rating: 7.73

"Loved the beds"

"Great location"

"Rooms were clean and comfortable"

"Liked the shower"

"Staff provided great service"

Amenities

Non-Smoking Rooms
Room Service
Tour Desk
Housekeeping
Safe-Deposit Box
Bicycle Rental

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Property description

Make use of convenient amenities, which include complimentary wireless internet access and concierge services.

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Guest reviews

7.7

Good

Based on 486 verified reviews

Who stays here?

Couple

74%

Family

6%

Group

19%

What guests think

AI-generated summary based on recent guest reviews

At Chic & Basic Zoo, guests praise the central El Born location by Parc de la Ciutadella and the friendly, helpful staff, while noting very small, simple rooms, off-site check-in that can be confusing, and occasional noise or cleanliness lapses.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

4

Lyndon

last week

·

Stayed 2 nights

Please only stay here if you have nowhere else to go. I had broken glass on my bed. The reception (which is another hotel around the corner) gave me the wrong room number. The room and the floor of the hotel itself is dark and unwelcoming. No space in the room for a workplace desk which I needed. Far too expensive.

4

Zuzana

Apr 26, 2026

·

Stayed 1 night

No good place to stay, the address of the room is different that the hotel address, the rooms are so small and not comfortable, no windows.

8

Line

Apr 20, 2026

·

Stayed 3 nights

All good

2

rengin

Apr 1, 2026

·

Stayed 4 nights

First of all, I would like to point out that there are errors in the rating. These prices are far too high for this hotel. The air conditioning in our room wasn't working. It was extremely hot, perhaps due to the spa in the adjacent building. There was only a 50 cm window for ventilation, and it overlooked an area that looked like a garbage dump. The sink was incredibly high, even for NBA players – 110 cm! Some areas of the room clearly hadn't been cleaned. Even the shower gel and shampoo were left on the floor. We stayed for 4 nights, and the bed linens were never changed. We had to get the key from another building for check-in and check-out. The elevator doors were broken, and we had to use the stairs several times. Also, the disinfectant smell coming from the spa in the adjacent building was very unpleasant. The ratings should be reviewed.

4

Steven

Feb 5, 2026

·

Stayed 1 night

Room was noisy and basic

Passeig Picasso, 22, El Born, Barcelona, Barcelona (and vicinity), Barcelonès, Catalonia, Spain

Location

Located in Barcelona (Downtown Barcelona), Chic&Basic Zoo is within a 15-minute walk of Barcelona Cathedral and Port de Barcelona. This hotel is 0.7 mi (1.2 km) from La Rambla and 1.1 mi (1.8 km) from Plaça de Catalunya.

Parc de la Ciutadella(0.1 miles)

El Born Centre Cultural(0.1 miles)

Mercat del Born(0.1 miles)

Chocolate Museum(0.1 miles)

Picasso Museum(0.2 miles)

Basilica de Santa Maria del Mar(0.3 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 00:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

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