Steigenberger Marhaba Thalasso Hammamet
From
US$110
/ night
Select dates to see prices and availability
From
US$110
/ night
About this property
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can soak up the sun at the private beach or enjoy other recreational amenities including an outdoor pool and an indoor pool. Additional amenities...
Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can soak up the sun at the private beach or enjoy other recreational amenities including an outdoor pool and an indoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Business amenities
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Dining
Enjoy a meal at Carthage or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Need to unwind? Take a break at the bar/lounge, the beach bar, or the poolside bar for a tasty beverage. A complimentary buffet breakfast is included.
Rooms
Make yourself at home in one of the 371 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and bidets.
Location
With a stay at Steigenberger Marhaba Thalasso in Hammamet (Hammamet Sud), you'll be within a 5-minute drive of Hammamet Beach and Plage Jinene Hammamet. This beach hotel is 0.9 mi (1.5 km) from Pupput Archaeological Site and 1.7 mi (2.8 km) from International Culture Center of Hammamet.
What's nearby
Plage Jinene Hammamet(0.1 Miles)
Pupput Archaeological Site(0.9 Miles)
International Culture Center of Hammamet(1.8 Miles)
Yasmine Golf Course(2.3 Miles)
Hammamet Beach(2.8 Miles)
Hammamet Fort(3.3 Miles)
Sirens Statue(3.3 Miles)
Hammamet Souk(3.3 Miles)
Citrus Golfcourse(3.4 Miles)
Church of Hammamet(3.5 Miles)
Port Yasmine(3.7 Miles)
Costa Mall(3.8 Miles)
Carthage Land(3.9 Miles)
Médina Convention Center(3.9 Miles)
Casino La Medina(4.2 Miles)
Enfidha (NBE)(29.8 Miles)
Tunis - Carthage Intl. Airport (TUN)(43.8 Miles)
Parking
Airport shuttle
Restaurant
Swimming pool
Business centre
Room service
Location
Avenue Moncef Bey 8056 Hammamet Tunisie, Hammamet Sud, Hammamet, Tunisia
Plage Jinene Hammamet (0.1 Miles)
Pupput Archaeological Site (0.9 Miles)
International Culture Center of Hammamet (1.8 Miles)
Yasmine Golf Course (2.3 Miles)
Hammamet Beach (2.8 Miles)
Hammamet Fort (3.3 Miles)
Room options
1
Junior Suite, Garden View
Room details
1 Extra-Large Double Bed
Sleeps 3
BalconyAir ConditioningWi-Fi (Free)Private Bathroom
2
Superior Room, Sea View
Room details
2 Single Beds
Sleeps 3
355 ft²
BalconyAir ConditioningWi-Fi (Free)Separate Bathtub and Shower
Family Bungalow, Garden View
Room details
1 Extra-Large Double Bed
Sleeps 4
BalconyAir ConditioningWi-Fi (Free)Private Bathroom
1
Superior Room
Room details
1 Extra-Large Double Bed
2 Single Beds
Sleeps 3
355 ft²
BalconyAir ConditioningWi-Fi (Free)Separate Bathtub and Shower
2
Deluxe Bungalow, Garden View
Room details
2 Single Beds
Sleeps 4
452 ft²
BalconyAir ConditioningWi-Fi (Free)Private Bathroom
Standard Bungalow, Pool View
Room details
1 Extra-Large Double Bed
Sleeps 3
BalconyAir ConditioningWi-Fi (Free)Private Bathroom
4
Standard Bungalow, Garden View
Room details
1 Extra-Large Double Bed
Sleeps 3
355 ft²
BalconyAir ConditioningWi-Fi (Free)Private Bathroom
Family Bungalow, Sea Facing
Room details
1 Extra-Large Double Bed
Sleeps 4
BalconyAir ConditioningWi-Fi (Free)Private Bathroom
Standard Bungalow, Sea Facing
Room details
1 Extra-Large Double Bed
Sleeps 3
BalconyAir ConditioningWi-Fi (Free)Private Bathroom
Bungalow, Sea Facing
Room details
2 Single Beds
Sleeps 4
BalconyAir ConditioningWi-Fi (Free)Private Bathroom
Premium Room, Sea View
Room details
1 Extra-Large Double Bed
2 Single Beds
Sleeps 3
BalconyAir ConditioningWi-Fi (Free)Private Bathroom
Junior Suite, Sea View
Room details
2 Single Beds
Sleeps 3
BalconyAir ConditioningWi-Fi (Free)Private Bathroom
Guest reviews of Steigenberger Marhaba Thalasso Hammamet
8.2
Very good
Based on 168 verified reviews
What guests think
AI-generated summary based on recent guest reviews
At Steigenberger Marhaba Thalasso Hammamet, guests frequently praise the friendly staff, beachfront setting, and pools, while others note dated areas, maintenance issues, and inconsistent cleanliness including ants, odors, worn carpets, and weak air conditioning or humidity.
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What guests think
At Steigenberger Marhaba Thalasso Hammamet, guests frequently praise the friendly staff, beachfront setting, and pools, while others note dated areas, maintenance issues, and inconsistent cleanliness including ants, odors, worn carpets, and weak air conditioning or humidity.
Food is widely considered good and varied, though some found breakfast bland or repetitive and noted limited all-inclusive drink choices. Service is often warm and helpful, but several guests reported reservation or room allocation issues, slow fixes, or understaffing. The spa is generally praised as clean and professional, yet a few experiences were underwhelming or unavailable. A reasonable choice if amenities and value matter more than pristine finishes.
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AI-generated summary based on recent guest reviews
Facilities
Beachfront setting with outdoor pools and daily entertainment; the spa is popular and generally well regarded. Some guests mentioned variable Wi‑Fi quality and were underwhelmed by the animation.
Related guest reviews
8
Christophe
25 Feb 2024
·
Stayed 3 nights
Hotel correct, belle chambre, wifi d'excellente qualité dans la chambre
Hotel correct, belle chambre, wifi d'excellente qualité dans la chambre
6
Syed
9 Jul 2024
·
Stayed 8 nights
The property is dated. It’s a three star compared to all inclusive in Mexico for example. The room layout was fine. Air conditioning was on constantly but couldn’t bring temperature below 22.5 on the thermostat. The sheets were moist with humidity. We were sweating inside the room. I asked for a fan and this was provided right away. The electric kettle had to be changed twice but was replaced immediately. An iron was provided on request. There were ants everywhere. I reported it. Whatever they did sorted the issue. The beach was fantastic. Pretty well nice powder sand and one can walk in quite a ways into the sea. No seaweed nothing. One day the beach keeper was taking the sand near where my son was building a sandcastle and he was smoking while doing it and the wind was blowing the smoke at us and then he threw the butt right where we were and I asked him why he did that and picked it up myself and threw it away and collected five others. The shower door was fault and kept banging shut. I thought it would shatter. The bathroom door kept swinging open with its full weight and hitting the shower door. Had to bunch up a towel to act as door stop. Very annoying. Fortunately there were no bugs. No mosquitoes were encountered at all which was nice. Hammamet Medina old and new and the marina are quite close. And a short drive away. There was no room service. The water is non-potable and so washing baby bottles and the logistics of that were tedious.
The property is dated. It’s a three star compared to all inclusive in Mexico for example. The room layout was fine. Air conditioning was on constantly but couldn’t bring temperature below 22.5 on the thermostat. The sheets were moist with humidity. We were sweating inside the room. I asked for a fan and this was provided right away. The electric kettle had to be changed twice but was replaced immediately. An iron was provided on request. There were ants everywhere. I reported it. Whatever they did sorted the issue. The beach was fantastic. Pretty well nice powder sand and one can walk in quite a ways into the sea. No seaweed nothing. One day the beach keeper was taking the sand near where my son was building a sandcastle and he was smoking while doing it and the wind was blowing the smoke at us and then he threw the butt right where we were and I asked him why he did that and picked it up myself and threw it away and collected five others. The shower door was fault and kept banging shut. I thought it would shatter. The bathroom door kept swinging open with its full weight and hitting the shower door. Had to bunch up a towel to act as door stop. Very annoying. Fortunately there were no bugs. No mosquitoes were encountered at all which was nice. Hammamet Medina old and new and the marina are quite close. And a short drive away. There was no room service. The water is non-potable and so washing baby bottles and the logistics of that were tedious.
8
Aneeta
23 Sept 2023
·
Stayed 4 nights
This is a beautiful property and kind staff. Food is the same as most resorts salads, meat, fish, even one or two vegan options which was a nice surprise. The spa is good but it didn't blow me away but still worth a massage. The only area I didn't like was that these is no real peaceful area in the main hotel or the back towards the beach other than at the front of the hotel where there are bungalows near the car park.naturally there is music from the pool, evening entertainment etc.I ended up in the bungalows near the car park which provides some peace and quiet but then you miss the view. For three nights it was ok.
This is a beautiful property and kind staff. Food is the same as most resorts salads, meat, fish, even one or two vegan options which was a nice surprise. The spa is good but it didn't blow me away but still worth a massage. The only area I didn't like was that these is no real peaceful area in the main hotel or the back towards the beach other than at the front of the hotel where there are bungalows near the car park.naturally there is music from the pool, evening entertainment etc.I ended up in the bungalows near the car park which provides some peace and quiet but then you miss the view. For three nights it was ok.
10
Peter
21 Mar 2023
·
Stayed 5 nights
It is a very good Hotel with a good breakfast en very good Diner! The Personal is very friendly and helpfull! The rooms are very clean and it is situated at the sea! I will Go Bach there when I’m in Hammamet again! The Spa was very good with good treatments and Professional people!
It is a very good Hotel with a good breakfast en very good Diner! The Personal is very friendly and helpfull! The rooms are very clean and it is situated at the sea! I will Go Bach there when I’m in Hammamet again! The Spa was very good with good treatments and Professional people!
4
Vanda
24 Apr 2025
·
Stayed 9 nights
I recently had the opportunity to stay at the Steigenberger Marhaba Thalasso Hotel in Hammamet, Tunisia, a property with great potential and a beautiful architectural structure. However, I feel compelled to share a number of serious concerns observed during my stay, with the hope that you will consider taking appropriate action. The in-room air conditioning is centrally controlled, leaving guests unable to adjust the temperature according to their comfort. The bathrooms are not equipped with a window, fan, or aspirator, which creates obvious issues with ventilation and hygiene. There is no business corner available to guests — not even a single computer or printer, which today should be a basic amenity in a hotel of this category. After restaurant hours, there is no vending machine or service point available to purchase a drink or snack. In-room information is severely lacking: no directory, no internal phone list, and no guide to services or emergency contact numbers. The general cleanliness is below standard. The room carpets and those in the hallways are worn out, smelly, and visibly stained — a clear sign of neglect. The housekeeping staff, although doing their best, seem to lack adequate equipment, such as professional vacuum cleaners or proper cleaning tools, which hinders their efficiency. It is apparent that the hotel is understaffed and that the existing team is overextended. This impacts both service quality and overall guest experience.
I recently had the opportunity to stay at the Steigenberger Marhaba Thalasso Hotel in Hammamet, Tunisia, a property with great potential and a beautiful architectural structure. However, I feel compelled to share a number of serious concerns observed during my stay, with the hope that you will consider taking appropriate action. The in-room air conditioning is centrally controlled, leaving guests unable to adjust the temperature according to their comfort. The bathrooms are not equipped with a window, fan, or aspirator, which creates obvious issues with ventilation and hygiene. There is no business corner available to guests — not even a single computer or printer, which today should be a basic amenity in a hotel of this category. After restaurant hours, there is no vending machine or service point available to purchase a drink or snack. In-room information is severely lacking: no directory, no internal phone list, and no guide to services or emergency contact numbers. The general cleanliness is below standard. The room carpets and those in the hallways are worn out, smelly, and visibly stained — a clear sign of neglect. The housekeeping staff, although doing their best, seem to lack adequate equipment, such as professional vacuum cleaners or proper cleaning tools, which hinders their efficiency. It is apparent that the hotel is understaffed and that the existing team is overextended. This impacts both service quality and overall guest experience.
8
Stefano
28 Oct 2025
·
Stayed 9 nights
Nell’ insieme è stato un soggiorno molto rilassante con ampia scelta nei ristoranti siamo rimasti un po delusi del ristorante italiano che di italiano aveva poco ma che ci vuoi fare stiamo sempre in Tunisia e non si può pretendere troppo Eccezionale la SPA grande pulita ben organizzata con personale professionale e ben preparato è una location che consiglierei sicuramente
Nell’ insieme è stato un soggiorno molto rilassante con ampia scelta nei ristoranti siamo rimasti un po delusi del ristorante italiano che di italiano aveva poco ma che ci vuoi fare stiamo sempre in Tunisia e non si può pretendere troppo Eccezionale la SPA grande pulita ben organizzata con personale professionale e ben preparato è una location che consiglierei sicuramente
10
Hasni
15 Jun 2025
·
Stayed 6 nights
Hôtel de qualité avec animation et buffet à volonté driversifié
Hôtel de qualité avec animation et buffet à volonté driversifié
10
Paul
26 Feb 2023
·
Stayed 1 night
Très agréable sejour dans ce bel hôtel, Chambre très propre, merci à Nesrin pour son travail et son sourire. Buffet très bon, merci à Hatem et Zied pour la table et leur service impeccable et parfait Accueil a la réception très bon et sécurité très sympa. Animation quotidienne et en soirée très appréciée Pour le hammam merci a la direction d indiquer que c est mixte cela évitera les mauvaises surprises. En résumé très bon hôtel mais peut mieux faire
Très agréable sejour dans ce bel hôtel, Chambre très propre, merci à Nesrin pour son travail et son sourire. Buffet très bon, merci à Hatem et Zied pour la table et leur service impeccable et parfait Accueil a la réception très bon et sécurité très sympa. Animation quotidienne et en soirée très appréciée Pour le hammam merci a la direction d indiquer que c est mixte cela évitera les mauvaises surprises. En résumé très bon hôtel mais peut mieux faire
10
Kais
30 May 2023
·
Stayed 4 nights
Great hotel - clean, nice pool, by great beach - food was good for an all inclusive
Great hotel - clean, nice pool, by great beach - food was good for an all inclusive
10
GILLES
29 Jun 2023
·
Stayed 4 nights
Tres bon hotel tout inclus avec la mer en face et 2 piscines extérieures. Les buffets sont tres bons et variés.Les serveurs au bar comme aux restaurants sont tres aimables. 4 points à améliorer: -Pas assez de machine a café pour le matin -3 jours avec problème d'eau pour se laver -Internet tres faible dans l'hotel -Equipe d'animation pas performante A part cela c'est tres sympa, je reviendrais
Tres bon hotel tout inclus avec la mer en face et 2 piscines extérieures. Les buffets sont tres bons et variés.Les serveurs au bar comme aux restaurants sont tres aimables. 4 points à améliorer: -Pas assez de machine a café pour le matin -3 jours avec problème d'eau pour se laver -Internet tres faible dans l'hotel -Equipe d'animation pas performante A part cela c'est tres sympa, je reviendrais
Was this helpful?
AI-generated summary based on recent guest reviews
Cleanliness
Feedback is mixed: many describe very clean rooms and areas, while others report stains, odors, pests (ants and cockroaches), and worn carpets.
Related guest reviews
10
Ines
26 Jan 2024
·
Stayed 5 nights
Le séjour était agréable, l’hôtel est très propre et les personnels sont très accueillants , je recommande fortement.
Le séjour était agréable, l’hôtel est très propre et les personnels sont très accueillants , je recommande fortement.
6
Syed
9 Jul 2024
·
Stayed 8 nights
The property is dated. It’s a three star compared to all inclusive in Mexico for example. The room layout was fine. Air conditioning was on constantly but couldn’t bring temperature below 22.5 on the thermostat. The sheets were moist with humidity. We were sweating inside the room. I asked for a fan and this was provided right away. The electric kettle had to be changed twice but was replaced immediately. An iron was provided on request. There were ants everywhere. I reported it. Whatever they did sorted the issue. The beach was fantastic. Pretty well nice powder sand and one can walk in quite a ways into the sea. No seaweed nothing. One day the beach keeper was taking the sand near where my son was building a sandcastle and he was smoking while doing it and the wind was blowing the smoke at us and then he threw the butt right where we were and I asked him why he did that and picked it up myself and threw it away and collected five others. The shower door was fault and kept banging shut. I thought it would shatter. The bathroom door kept swinging open with its full weight and hitting the shower door. Had to bunch up a towel to act as door stop. Very annoying. Fortunately there were no bugs. No mosquitoes were encountered at all which was nice. Hammamet Medina old and new and the marina are quite close. And a short drive away. There was no room service. The water is non-potable and so washing baby bottles and the logistics of that were tedious.
The property is dated. It’s a three star compared to all inclusive in Mexico for example. The room layout was fine. Air conditioning was on constantly but couldn’t bring temperature below 22.5 on the thermostat. The sheets were moist with humidity. We were sweating inside the room. I asked for a fan and this was provided right away. The electric kettle had to be changed twice but was replaced immediately. An iron was provided on request. There were ants everywhere. I reported it. Whatever they did sorted the issue. The beach was fantastic. Pretty well nice powder sand and one can walk in quite a ways into the sea. No seaweed nothing. One day the beach keeper was taking the sand near where my son was building a sandcastle and he was smoking while doing it and the wind was blowing the smoke at us and then he threw the butt right where we were and I asked him why he did that and picked it up myself and threw it away and collected five others. The shower door was fault and kept banging shut. I thought it would shatter. The bathroom door kept swinging open with its full weight and hitting the shower door. Had to bunch up a towel to act as door stop. Very annoying. Fortunately there were no bugs. No mosquitoes were encountered at all which was nice. Hammamet Medina old and new and the marina are quite close. And a short drive away. There was no room service. The water is non-potable and so washing baby bottles and the logistics of that were tedious.
10
samuel
7 May 2025
·
Stayed 5 nights
Parfait.tout est propre, tout le monde est gentil
Parfait.tout est propre, tout le monde est gentil
8
Gioja
5 Aug 2024
·
Stayed 3 nights
Struttura molto grande, ma ben organizzata. Servizi buoni e personale gentile. Camere molto grandi e ben pulite. Cibo di buona qualità e varietà. Lo consiglio
Struttura molto grande, ma ben organizzata. Servizi buoni e personale gentile. Camere molto grandi e ben pulite. Cibo di buona qualità e varietà. Lo consiglio
10
Peter
21 Mar 2023
·
Stayed 5 nights
It is a very good Hotel with a good breakfast en very good Diner! The Personal is very friendly and helpfull! The rooms are very clean and it is situated at the sea! I will Go Bach there when I’m in Hammamet again! The Spa was very good with good treatments and Professional people!
It is a very good Hotel with a good breakfast en very good Diner! The Personal is very friendly and helpfull! The rooms are very clean and it is situated at the sea! I will Go Bach there when I’m in Hammamet again! The Spa was very good with good treatments and Professional people!
4
Vanda
24 Apr 2025
·
Stayed 9 nights
I recently had the opportunity to stay at the Steigenberger Marhaba Thalasso Hotel in Hammamet, Tunisia, a property with great potential and a beautiful architectural structure. However, I feel compelled to share a number of serious concerns observed during my stay, with the hope that you will consider taking appropriate action. The in-room air conditioning is centrally controlled, leaving guests unable to adjust the temperature according to their comfort. The bathrooms are not equipped with a window, fan, or aspirator, which creates obvious issues with ventilation and hygiene. There is no business corner available to guests — not even a single computer or printer, which today should be a basic amenity in a hotel of this category. After restaurant hours, there is no vending machine or service point available to purchase a drink or snack. In-room information is severely lacking: no directory, no internal phone list, and no guide to services or emergency contact numbers. The general cleanliness is below standard. The room carpets and those in the hallways are worn out, smelly, and visibly stained — a clear sign of neglect. The housekeeping staff, although doing their best, seem to lack adequate equipment, such as professional vacuum cleaners or proper cleaning tools, which hinders their efficiency. It is apparent that the hotel is understaffed and that the existing team is overextended. This impacts both service quality and overall guest experience.
I recently had the opportunity to stay at the Steigenberger Marhaba Thalasso Hotel in Hammamet, Tunisia, a property with great potential and a beautiful architectural structure. However, I feel compelled to share a number of serious concerns observed during my stay, with the hope that you will consider taking appropriate action. The in-room air conditioning is centrally controlled, leaving guests unable to adjust the temperature according to their comfort. The bathrooms are not equipped with a window, fan, or aspirator, which creates obvious issues with ventilation and hygiene. There is no business corner available to guests — not even a single computer or printer, which today should be a basic amenity in a hotel of this category. After restaurant hours, there is no vending machine or service point available to purchase a drink or snack. In-room information is severely lacking: no directory, no internal phone list, and no guide to services or emergency contact numbers. The general cleanliness is below standard. The room carpets and those in the hallways are worn out, smelly, and visibly stained — a clear sign of neglect. The housekeeping staff, although doing their best, seem to lack adequate equipment, such as professional vacuum cleaners or proper cleaning tools, which hinders their efficiency. It is apparent that the hotel is understaffed and that the existing team is overextended. This impacts both service quality and overall guest experience.
4
Najeh
9 Oct 2024
·
Stayed 3 nights
Nous sommes arrivés le soir, ils nous ont donné un bungalow humide avec une odeur horrible, pas de serviettes et pas de couverture.À la réception, ils nous ont promis de nous changer le logement le lendemain après 12 h. Le 2eme logement était bien sauf dans la nuit la salle de bain était infestée de cafard et de fourmis. Le personnel était au top surtout au centre de thalassothérapie.
Nous sommes arrivés le soir, ils nous ont donné un bungalow humide avec une odeur horrible, pas de serviettes et pas de couverture.À la réception, ils nous ont promis de nous changer le logement le lendemain après 12 h. Le 2eme logement était bien sauf dans la nuit la salle de bain était infestée de cafard et de fourmis. Le personnel était au top surtout au centre de thalassothérapie.
8
Mahdi
6 Sept 2022
·
Stayed 4 nights
En général c’est un bon hôtel. Un travail supplémentaire doit être fait au niveau de la propreté et le contrôle des insectes. Nous avons pris un bungalow côté jardin et il était rempli de fourmis. Restauration bien avec un bon service. Nous avons pris le All Inc, le choix des boissons reste limité (il y avait des boissons qui n’étaient pas incluses, alors que dans d’autres hôtels de la région elles y étaient). Le bémol est dans l’animation, pas trop à mon goût. Ceci dit, une jolie équipe d’animation qui essaie tout de même de donner le meilleur, bravo pour eux.
En général c’est un bon hôtel. Un travail supplémentaire doit être fait au niveau de la propreté et le contrôle des insectes. Nous avons pris un bungalow côté jardin et il était rempli de fourmis. Restauration bien avec un bon service. Nous avons pris le All Inc, le choix des boissons reste limité (il y avait des boissons qui n’étaient pas incluses, alors que dans d’autres hôtels de la région elles y étaient). Le bémol est dans l’animation, pas trop à mon goût. Ceci dit, une jolie équipe d’animation qui essaie tout de même de donner le meilleur, bravo pour eux.
6
Kaenat
8 Jan 2026
·
Stayed 3 nights
The stay was nit good initially. We were promised an upgrade and instead received a downgrade to one room and room view. Towels and gowns were ripped and stained. Bad smell in bathroom. Mugs and cups not provided for 3rd resident. When we asked, a dirty mug was delivered. There was a spark from the socket when we tried to charge our device. They ran out of slippers. Breakfast was bland. Room service was poor with uncooked potato chips, bland food and garlic skin in the pasta. Spa masseuse refused to deliver a massage despite us paying for it. Poor quality toilet paper. Only one room key given initially. It took a lot of complaining and escalating for them to change our rooms.
The stay was nit good initially. We were promised an upgrade and instead received a downgrade to one room and room view. Towels and gowns were ripped and stained. Bad smell in bathroom. Mugs and cups not provided for 3rd resident. When we asked, a dirty mug was delivered. There was a spark from the socket when we tried to charge our device. They ran out of slippers. Breakfast was bland. Room service was poor with uncooked potato chips, bland food and garlic skin in the pasta. Spa masseuse refused to deliver a massage despite us paying for it. Poor quality toilet paper. Only one room key given initially. It took a lot of complaining and escalating for them to change our rooms.
10
Abdelkader
2 Apr 2025
·
Stayed 3 nights
Very clean place
Very clean place
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AI-generated summary based on recent guest reviews
Rooms
Rooms are often spacious and comfortable but many note dated fittings and maintenance issues (loose fixtures, faulty doors, worn decor). Air conditioning and humidity control are recurring concerns, and Wi‑Fi strength varies by area.
Related guest reviews
8
Christophe
25 Feb 2024
·
Stayed 3 nights
Hotel correct, belle chambre, wifi d'excellente qualité dans la chambre
Hotel correct, belle chambre, wifi d'excellente qualité dans la chambre
6
Syed
9 Jul 2024
·
Stayed 8 nights
The property is dated. It’s a three star compared to all inclusive in Mexico for example. The room layout was fine. Air conditioning was on constantly but couldn’t bring temperature below 22.5 on the thermostat. The sheets were moist with humidity. We were sweating inside the room. I asked for a fan and this was provided right away. The electric kettle had to be changed twice but was replaced immediately. An iron was provided on request. There were ants everywhere. I reported it. Whatever they did sorted the issue. The beach was fantastic. Pretty well nice powder sand and one can walk in quite a ways into the sea. No seaweed nothing. One day the beach keeper was taking the sand near where my son was building a sandcastle and he was smoking while doing it and the wind was blowing the smoke at us and then he threw the butt right where we were and I asked him why he did that and picked it up myself and threw it away and collected five others. The shower door was fault and kept banging shut. I thought it would shatter. The bathroom door kept swinging open with its full weight and hitting the shower door. Had to bunch up a towel to act as door stop. Very annoying. Fortunately there were no bugs. No mosquitoes were encountered at all which was nice. Hammamet Medina old and new and the marina are quite close. And a short drive away. There was no room service. The water is non-potable and so washing baby bottles and the logistics of that were tedious.
The property is dated. It’s a three star compared to all inclusive in Mexico for example. The room layout was fine. Air conditioning was on constantly but couldn’t bring temperature below 22.5 on the thermostat. The sheets were moist with humidity. We were sweating inside the room. I asked for a fan and this was provided right away. The electric kettle had to be changed twice but was replaced immediately. An iron was provided on request. There were ants everywhere. I reported it. Whatever they did sorted the issue. The beach was fantastic. Pretty well nice powder sand and one can walk in quite a ways into the sea. No seaweed nothing. One day the beach keeper was taking the sand near where my son was building a sandcastle and he was smoking while doing it and the wind was blowing the smoke at us and then he threw the butt right where we were and I asked him why he did that and picked it up myself and threw it away and collected five others. The shower door was fault and kept banging shut. I thought it would shatter. The bathroom door kept swinging open with its full weight and hitting the shower door. Had to bunch up a towel to act as door stop. Very annoying. Fortunately there were no bugs. No mosquitoes were encountered at all which was nice. Hammamet Medina old and new and the marina are quite close. And a short drive away. There was no room service. The water is non-potable and so washing baby bottles and the logistics of that were tedious.
8
Aneeta
23 Sept 2023
·
Stayed 4 nights
This is a beautiful property and kind staff. Food is the same as most resorts salads, meat, fish, even one or two vegan options which was a nice surprise. The spa is good but it didn't blow me away but still worth a massage. The only area I didn't like was that these is no real peaceful area in the main hotel or the back towards the beach other than at the front of the hotel where there are bungalows near the car park.naturally there is music from the pool, evening entertainment etc.I ended up in the bungalows near the car park which provides some peace and quiet but then you miss the view. For three nights it was ok.
This is a beautiful property and kind staff. Food is the same as most resorts salads, meat, fish, even one or two vegan options which was a nice surprise. The spa is good but it didn't blow me away but still worth a massage. The only area I didn't like was that these is no real peaceful area in the main hotel or the back towards the beach other than at the front of the hotel where there are bungalows near the car park.naturally there is music from the pool, evening entertainment etc.I ended up in the bungalows near the car park which provides some peace and quiet but then you miss the view. For three nights it was ok.
8
Christian
29 Apr 2025
·
Stayed 7 nights
Das Hotel ist in vielen Dingen sehr gut, Ambiente, Personal Sauberkeit, Redtsurantqualität. Für die Top Bewertung fehlt aber das gewisse etwas. So sind in meinem Zimmer die Armaturen teilweise locker gewesen, die Fassade ist nicht überall makellos und so Kleinigkeiten, wie Dessertbedtrck fehlte. Das Hotelnist schon in Ordnung, aber es rdicht nicht für 5 Sterne
Das Hotel ist in vielen Dingen sehr gut, Ambiente, Personal Sauberkeit, Redtsurantqualität. Für die Top Bewertung fehlt aber das gewisse etwas. So sind in meinem Zimmer die Armaturen teilweise locker gewesen, die Fassade ist nicht überall makellos und so Kleinigkeiten, wie Dessertbedtrck fehlte. Das Hotelnist schon in Ordnung, aber es rdicht nicht für 5 Sterne
8
Gordon
12 Sept 2025
·
Stayed 5 nights
The staff and food were the best elements of the trip. The staff were unfailingly helpful and friendly. The food was excellent and good to see Tunisian options available. Some parts of the hotel in need of refurbishment and are looking very tired. Our bungalow room has loose curtain rails, loose soap dispensers, little holes in the curtains and the minibar fridge was rusty - not what you expect from 5* accommodation.
The staff and food were the best elements of the trip. The staff were unfailingly helpful and friendly. The food was excellent and good to see Tunisian options available. Some parts of the hotel in need of refurbishment and are looking very tired. Our bungalow room has loose curtain rails, loose soap dispensers, little holes in the curtains and the minibar fridge was rusty - not what you expect from 5* accommodation.
8
Gioja
5 Aug 2024
·
Stayed 3 nights
Struttura molto grande, ma ben organizzata. Servizi buoni e personale gentile. Camere molto grandi e ben pulite. Cibo di buona qualità e varietà. Lo consiglio
Struttura molto grande, ma ben organizzata. Servizi buoni e personale gentile. Camere molto grandi e ben pulite. Cibo di buona qualità e varietà. Lo consiglio
4
Vanda
24 Apr 2025
·
Stayed 9 nights
I recently had the opportunity to stay at the Steigenberger Marhaba Thalasso Hotel in Hammamet, Tunisia, a property with great potential and a beautiful architectural structure. However, I feel compelled to share a number of serious concerns observed during my stay, with the hope that you will consider taking appropriate action. The in-room air conditioning is centrally controlled, leaving guests unable to adjust the temperature according to their comfort. The bathrooms are not equipped with a window, fan, or aspirator, which creates obvious issues with ventilation and hygiene. There is no business corner available to guests — not even a single computer or printer, which today should be a basic amenity in a hotel of this category. After restaurant hours, there is no vending machine or service point available to purchase a drink or snack. In-room information is severely lacking: no directory, no internal phone list, and no guide to services or emergency contact numbers. The general cleanliness is below standard. The room carpets and those in the hallways are worn out, smelly, and visibly stained — a clear sign of neglect. The housekeeping staff, although doing their best, seem to lack adequate equipment, such as professional vacuum cleaners or proper cleaning tools, which hinders their efficiency. It is apparent that the hotel is understaffed and that the existing team is overextended. This impacts both service quality and overall guest experience.
I recently had the opportunity to stay at the Steigenberger Marhaba Thalasso Hotel in Hammamet, Tunisia, a property with great potential and a beautiful architectural structure. However, I feel compelled to share a number of serious concerns observed during my stay, with the hope that you will consider taking appropriate action. The in-room air conditioning is centrally controlled, leaving guests unable to adjust the temperature according to their comfort. The bathrooms are not equipped with a window, fan, or aspirator, which creates obvious issues with ventilation and hygiene. There is no business corner available to guests — not even a single computer or printer, which today should be a basic amenity in a hotel of this category. After restaurant hours, there is no vending machine or service point available to purchase a drink or snack. In-room information is severely lacking: no directory, no internal phone list, and no guide to services or emergency contact numbers. The general cleanliness is below standard. The room carpets and those in the hallways are worn out, smelly, and visibly stained — a clear sign of neglect. The housekeeping staff, although doing their best, seem to lack adequate equipment, such as professional vacuum cleaners or proper cleaning tools, which hinders their efficiency. It is apparent that the hotel is understaffed and that the existing team is overextended. This impacts both service quality and overall guest experience.
4
Fd
23 Feb 2025
·
Stayed 1 night
Definitely not a 5 star hotel , Staff were kind enough to upgrade the room however there was plugged drains, carpets in hallways definitely need an upgrade the whole decors feels outdated. Overall disappointing experience. I will never book an hotel with non refundable conditions based on my experience.
Definitely not a 5 star hotel , Staff were kind enough to upgrade the room however there was plugged drains, carpets in hallways definitely need an upgrade the whole decors feels outdated. Overall disappointing experience. I will never book an hotel with non refundable conditions based on my experience.
8
Lisa
12 Jul 2025
·
Stayed 7 nights
Nothing unique, restaurant was nice, buffet was laid out very well and staff very nice, not all speak english, so there was some issues with languages. Bed was nice, room had ussues, especially air conditioner, but we mived the bed to the middle of the room to sleep somewhat cool.
Nothing unique, restaurant was nice, buffet was laid out very well and staff very nice, not all speak english, so there was some issues with languages. Bed was nice, room had ussues, especially air conditioner, but we mived the bed to the middle of the room to sleep somewhat cool.
10
GILLES
29 Jun 2023
·
Stayed 4 nights
Tres bon hotel tout inclus avec la mer en face et 2 piscines extérieures. Les buffets sont tres bons et variés.Les serveurs au bar comme aux restaurants sont tres aimables. 4 points à améliorer: -Pas assez de machine a café pour le matin -3 jours avec problème d'eau pour se laver -Internet tres faible dans l'hotel -Equipe d'animation pas performante A part cela c'est tres sympa, je reviendrais
Tres bon hotel tout inclus avec la mer en face et 2 piscines extérieures. Les buffets sont tres bons et variés.Les serveurs au bar comme aux restaurants sont tres aimables. 4 points à améliorer: -Pas assez de machine a café pour le matin -3 jours avec problème d'eau pour se laver -Internet tres faible dans l'hotel -Equipe d'animation pas performante A part cela c'est tres sympa, je reviendrais
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AI-generated summary based on recent guest reviews
Service
Widely praised as friendly and helpful, though some guests experienced reservation or room allocation problems, slow fixes, or signs of understaffing.
Related guest reviews
10
Ines
26 Jan 2024
·
Stayed 5 nights
Le séjour était agréable, l’hôtel est très propre et les personnels sont très accueillants , je recommande fortement.
Le séjour était agréable, l’hôtel est très propre et les personnels sont très accueillants , je recommande fortement.
10
Lidia
21 Feb 2022
·
Stayed 11 nights
Every person made an effort to make you feel welcomed. Very friendly
Every person made an effort to make you feel welcomed. Very friendly
8
Gordon
12 Sept 2025
·
Stayed 5 nights
The staff and food were the best elements of the trip. The staff were unfailingly helpful and friendly. The food was excellent and good to see Tunisian options available. Some parts of the hotel in need of refurbishment and are looking very tired. Our bungalow room has loose curtain rails, loose soap dispensers, little holes in the curtains and the minibar fridge was rusty - not what you expect from 5* accommodation.
The staff and food were the best elements of the trip. The staff were unfailingly helpful and friendly. The food was excellent and good to see Tunisian options available. Some parts of the hotel in need of refurbishment and are looking very tired. Our bungalow room has loose curtain rails, loose soap dispensers, little holes in the curtains and the minibar fridge was rusty - not what you expect from 5* accommodation.
4
Vanda
24 Apr 2025
·
Stayed 9 nights
I recently had the opportunity to stay at the Steigenberger Marhaba Thalasso Hotel in Hammamet, Tunisia, a property with great potential and a beautiful architectural structure. However, I feel compelled to share a number of serious concerns observed during my stay, with the hope that you will consider taking appropriate action. The in-room air conditioning is centrally controlled, leaving guests unable to adjust the temperature according to their comfort. The bathrooms are not equipped with a window, fan, or aspirator, which creates obvious issues with ventilation and hygiene. There is no business corner available to guests — not even a single computer or printer, which today should be a basic amenity in a hotel of this category. After restaurant hours, there is no vending machine or service point available to purchase a drink or snack. In-room information is severely lacking: no directory, no internal phone list, and no guide to services or emergency contact numbers. The general cleanliness is below standard. The room carpets and those in the hallways are worn out, smelly, and visibly stained — a clear sign of neglect. The housekeeping staff, although doing their best, seem to lack adequate equipment, such as professional vacuum cleaners or proper cleaning tools, which hinders their efficiency. It is apparent that the hotel is understaffed and that the existing team is overextended. This impacts both service quality and overall guest experience.
I recently had the opportunity to stay at the Steigenberger Marhaba Thalasso Hotel in Hammamet, Tunisia, a property with great potential and a beautiful architectural structure. However, I feel compelled to share a number of serious concerns observed during my stay, with the hope that you will consider taking appropriate action. The in-room air conditioning is centrally controlled, leaving guests unable to adjust the temperature according to their comfort. The bathrooms are not equipped with a window, fan, or aspirator, which creates obvious issues with ventilation and hygiene. There is no business corner available to guests — not even a single computer or printer, which today should be a basic amenity in a hotel of this category. After restaurant hours, there is no vending machine or service point available to purchase a drink or snack. In-room information is severely lacking: no directory, no internal phone list, and no guide to services or emergency contact numbers. The general cleanliness is below standard. The room carpets and those in the hallways are worn out, smelly, and visibly stained — a clear sign of neglect. The housekeeping staff, although doing their best, seem to lack adequate equipment, such as professional vacuum cleaners or proper cleaning tools, which hinders their efficiency. It is apparent that the hotel is understaffed and that the existing team is overextended. This impacts both service quality and overall guest experience.
6
Kaenat
8 Jan 2026
·
Stayed 3 nights
The stay was nit good initially. We were promised an upgrade and instead received a downgrade to one room and room view. Towels and gowns were ripped and stained. Bad smell in bathroom. Mugs and cups not provided for 3rd resident. When we asked, a dirty mug was delivered. There was a spark from the socket when we tried to charge our device. They ran out of slippers. Breakfast was bland. Room service was poor with uncooked potato chips, bland food and garlic skin in the pasta. Spa masseuse refused to deliver a massage despite us paying for it. Poor quality toilet paper. Only one room key given initially. It took a lot of complaining and escalating for them to change our rooms.
The stay was nit good initially. We were promised an upgrade and instead received a downgrade to one room and room view. Towels and gowns were ripped and stained. Bad smell in bathroom. Mugs and cups not provided for 3rd resident. When we asked, a dirty mug was delivered. There was a spark from the socket when we tried to charge our device. They ran out of slippers. Breakfast was bland. Room service was poor with uncooked potato chips, bland food and garlic skin in the pasta. Spa masseuse refused to deliver a massage despite us paying for it. Poor quality toilet paper. Only one room key given initially. It took a lot of complaining and escalating for them to change our rooms.
10
SABER
18 Jun 2024
·
Stayed 5 nights
Excellent séjour et surtout merci beaucoup à Islem à la réception, elle était très serviable et à l'écoute pour répondre à nos demandes. On reviendra inchallah.
Excellent séjour et surtout merci beaucoup à Islem à la réception, elle était très serviable et à l'écoute pour répondre à nos demandes. On reviendra inchallah.
8
Miss
9 Apr 2025
·
Stayed 7 nights
Made a last minute booking after arriving to find our original hotel was less than optimal. Asked to view a room and was shown an obviously deluxe room, much more nicer than the room we actually got wheh booking which left us feeling a bit cheated. However, other than this, it was a lovely stay. Super friendly staff, nothing is too much trouble. Pleasant areas. Breakfast was included and was very nice, though exactly the same every day - would have been nice to have some variety. The entertainment team were incredible, shout out to Lilo, Mike and Alex. They were very good with my 11 year old son and whilst they encouraged me to join in the activities, they didnt push it when i said no! All in all a pleasant stay and would return.
Made a last minute booking after arriving to find our original hotel was less than optimal. Asked to view a room and was shown an obviously deluxe room, much more nicer than the room we actually got wheh booking which left us feeling a bit cheated. However, other than this, it was a lovely stay. Super friendly staff, nothing is too much trouble. Pleasant areas. Breakfast was included and was very nice, though exactly the same every day - would have been nice to have some variety. The entertainment team were incredible, shout out to Lilo, Mike and Alex. They were very good with my 11 year old son and whilst they encouraged me to join in the activities, they didnt push it when i said no! All in all a pleasant stay and would return.
8
Hamid
2 Oct 2023
·
Stayed 4 nights
séjours agréable, le personnel au service des clients, ils essayent de trouver un solution à chacun de nos demande dans la mesure de possible, plus tôt satisfait de cette expérience à 4 nuits.
séjours agréable, le personnel au service des clients, ils essayent de trouver un solution à chacun de nos demande dans la mesure de possible, plus tôt satisfait de cette expérience à 4 nuits.
4
Hana
25 Aug 2024
·
Stayed 3 nights
L'hôtel n'a pas respecté la réservation d'hébergement, on a dû changer la chambre 5 fois pour finir dans un bungalow alors qu'on avait réservé à la base une chambre avec un grand lit double.
L'hôtel n'a pas respecté la réservation d'hébergement, on a dû changer la chambre 5 fois pour finir dans un bungalow alors qu'on avait réservé à la base une chambre avec un grand lit double.
10
zakia
13 Jan 2024
·
Stayed 2 nights
Séjour fantastique, personnel souriant et agreable.
Séjour fantastique, personnel souriant et agreable.
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AI-generated summary based on recent guest reviews
Location
Beachfront location with direct access to a wide sandy beach. Hammamet medina and marina are a short drive away, and some guests relied on taxis.
Related guest reviews
6
Syed
9 Jul 2024
·
Stayed 8 nights
The property is dated. It’s a three star compared to all inclusive in Mexico for example. The room layout was fine. Air conditioning was on constantly but couldn’t bring temperature below 22.5 on the thermostat. The sheets were moist with humidity. We were sweating inside the room. I asked for a fan and this was provided right away. The electric kettle had to be changed twice but was replaced immediately. An iron was provided on request. There were ants everywhere. I reported it. Whatever they did sorted the issue. The beach was fantastic. Pretty well nice powder sand and one can walk in quite a ways into the sea. No seaweed nothing. One day the beach keeper was taking the sand near where my son was building a sandcastle and he was smoking while doing it and the wind was blowing the smoke at us and then he threw the butt right where we were and I asked him why he did that and picked it up myself and threw it away and collected five others. The shower door was fault and kept banging shut. I thought it would shatter. The bathroom door kept swinging open with its full weight and hitting the shower door. Had to bunch up a towel to act as door stop. Very annoying. Fortunately there were no bugs. No mosquitoes were encountered at all which was nice. Hammamet Medina old and new and the marina are quite close. And a short drive away. There was no room service. The water is non-potable and so washing baby bottles and the logistics of that were tedious.
The property is dated. It’s a three star compared to all inclusive in Mexico for example. The room layout was fine. Air conditioning was on constantly but couldn’t bring temperature below 22.5 on the thermostat. The sheets were moist with humidity. We were sweating inside the room. I asked for a fan and this was provided right away. The electric kettle had to be changed twice but was replaced immediately. An iron was provided on request. There were ants everywhere. I reported it. Whatever they did sorted the issue. The beach was fantastic. Pretty well nice powder sand and one can walk in quite a ways into the sea. No seaweed nothing. One day the beach keeper was taking the sand near where my son was building a sandcastle and he was smoking while doing it and the wind was blowing the smoke at us and then he threw the butt right where we were and I asked him why he did that and picked it up myself and threw it away and collected five others. The shower door was fault and kept banging shut. I thought it would shatter. The bathroom door kept swinging open with its full weight and hitting the shower door. Had to bunch up a towel to act as door stop. Very annoying. Fortunately there were no bugs. No mosquitoes were encountered at all which was nice. Hammamet Medina old and new and the marina are quite close. And a short drive away. There was no room service. The water is non-potable and so washing baby bottles and the logistics of that were tedious.
8
Aneeta
23 Sept 2023
·
Stayed 4 nights
This is a beautiful property and kind staff. Food is the same as most resorts salads, meat, fish, even one or two vegan options which was a nice surprise. The spa is good but it didn't blow me away but still worth a massage. The only area I didn't like was that these is no real peaceful area in the main hotel or the back towards the beach other than at the front of the hotel where there are bungalows near the car park.naturally there is music from the pool, evening entertainment etc.I ended up in the bungalows near the car park which provides some peace and quiet but then you miss the view. For three nights it was ok.
This is a beautiful property and kind staff. Food is the same as most resorts salads, meat, fish, even one or two vegan options which was a nice surprise. The spa is good but it didn't blow me away but still worth a massage. The only area I didn't like was that these is no real peaceful area in the main hotel or the back towards the beach other than at the front of the hotel where there are bungalows near the car park.naturally there is music from the pool, evening entertainment etc.I ended up in the bungalows near the car park which provides some peace and quiet but then you miss the view. For three nights it was ok.
10
Peter
21 Mar 2023
·
Stayed 5 nights
It is a very good Hotel with a good breakfast en very good Diner! The Personal is very friendly and helpfull! The rooms are very clean and it is situated at the sea! I will Go Bach there when I’m in Hammamet again! The Spa was very good with good treatments and Professional people!
It is a very good Hotel with a good breakfast en very good Diner! The Personal is very friendly and helpfull! The rooms are very clean and it is situated at the sea! I will Go Bach there when I’m in Hammamet again! The Spa was very good with good treatments and Professional people!
8
Peter
20 May 2023
·
Stayed 3 nights
I was a good accomodation at the seaside! We where here twice and will come again
I was a good accomodation at the seaside! We where here twice and will come again
8
Brahim
10 Mar 2024
·
Stayed 7 nights
L'hotel est super, le personnel est sympathique, le repas est bon, dommaque qu'on soit dépendant du taxi.
L'hotel est super, le personnel est sympathique, le repas est bon, dommaque qu'on soit dépendant du taxi.
10
Kais
30 May 2023
·
Stayed 4 nights
Great hotel - clean, nice pool, by great beach - food was good for an all inclusive
Great hotel - clean, nice pool, by great beach - food was good for an all inclusive
10
GILLES
29 Jun 2023
·
Stayed 4 nights
Tres bon hotel tout inclus avec la mer en face et 2 piscines extérieures. Les buffets sont tres bons et variés.Les serveurs au bar comme aux restaurants sont tres aimables. 4 points à améliorer: -Pas assez de machine a café pour le matin -3 jours avec problème d'eau pour se laver -Internet tres faible dans l'hotel -Equipe d'animation pas performante A part cela c'est tres sympa, je reviendrais
Tres bon hotel tout inclus avec la mer en face et 2 piscines extérieures. Les buffets sont tres bons et variés.Les serveurs au bar comme aux restaurants sont tres aimables. 4 points à améliorer: -Pas assez de machine a café pour le matin -3 jours avec problème d'eau pour se laver -Internet tres faible dans l'hotel -Equipe d'animation pas performante A part cela c'est tres sympa, je reviendrais
Was this helpful?
AI-generated summary based on recent guest reviews
Dining
Buffets and overall food quality are often praised, with good variety and some local options. Downsides include occasionally bland or repetitive breakfast and limited all-inclusive drink selections; one specialty restaurant disappointed.
Related guest reviews
8
Aneeta
23 Sept 2023
·
Stayed 4 nights
This is a beautiful property and kind staff. Food is the same as most resorts salads, meat, fish, even one or two vegan options which was a nice surprise. The spa is good but it didn't blow me away but still worth a massage. The only area I didn't like was that these is no real peaceful area in the main hotel or the back towards the beach other than at the front of the hotel where there are bungalows near the car park.naturally there is music from the pool, evening entertainment etc.I ended up in the bungalows near the car park which provides some peace and quiet but then you miss the view. For three nights it was ok.
This is a beautiful property and kind staff. Food is the same as most resorts salads, meat, fish, even one or two vegan options which was a nice surprise. The spa is good but it didn't blow me away but still worth a massage. The only area I didn't like was that these is no real peaceful area in the main hotel or the back towards the beach other than at the front of the hotel where there are bungalows near the car park.naturally there is music from the pool, evening entertainment etc.I ended up in the bungalows near the car park which provides some peace and quiet but then you miss the view. For three nights it was ok.
8
Gordon
12 Sept 2025
·
Stayed 5 nights
The staff and food were the best elements of the trip. The staff were unfailingly helpful and friendly. The food was excellent and good to see Tunisian options available. Some parts of the hotel in need of refurbishment and are looking very tired. Our bungalow room has loose curtain rails, loose soap dispensers, little holes in the curtains and the minibar fridge was rusty - not what you expect from 5* accommodation.
The staff and food were the best elements of the trip. The staff were unfailingly helpful and friendly. The food was excellent and good to see Tunisian options available. Some parts of the hotel in need of refurbishment and are looking very tired. Our bungalow room has loose curtain rails, loose soap dispensers, little holes in the curtains and the minibar fridge was rusty - not what you expect from 5* accommodation.
8
Gioja
5 Aug 2024
·
Stayed 3 nights
Struttura molto grande, ma ben organizzata. Servizi buoni e personale gentile. Camere molto grandi e ben pulite. Cibo di buona qualità e varietà. Lo consiglio
Struttura molto grande, ma ben organizzata. Servizi buoni e personale gentile. Camere molto grandi e ben pulite. Cibo di buona qualità e varietà. Lo consiglio
8
Stefano
28 Oct 2025
·
Stayed 9 nights
Nell’ insieme è stato un soggiorno molto rilassante con ampia scelta nei ristoranti siamo rimasti un po delusi del ristorante italiano che di italiano aveva poco ma che ci vuoi fare stiamo sempre in Tunisia e non si può pretendere troppo Eccezionale la SPA grande pulita ben organizzata con personale professionale e ben preparato è una location che consiglierei sicuramente
Nell’ insieme è stato un soggiorno molto rilassante con ampia scelta nei ristoranti siamo rimasti un po delusi del ristorante italiano che di italiano aveva poco ma che ci vuoi fare stiamo sempre in Tunisia e non si può pretendere troppo Eccezionale la SPA grande pulita ben organizzata con personale professionale e ben preparato è una location che consiglierei sicuramente
8
Mahdi
6 Sept 2022
·
Stayed 4 nights
En général c’est un bon hôtel. Un travail supplémentaire doit être fait au niveau de la propreté et le contrôle des insectes. Nous avons pris un bungalow côté jardin et il était rempli de fourmis. Restauration bien avec un bon service. Nous avons pris le All Inc, le choix des boissons reste limité (il y avait des boissons qui n’étaient pas incluses, alors que dans d’autres hôtels de la région elles y étaient). Le bémol est dans l’animation, pas trop à mon goût. Ceci dit, une jolie équipe d’animation qui essaie tout de même de donner le meilleur, bravo pour eux.
En général c’est un bon hôtel. Un travail supplémentaire doit être fait au niveau de la propreté et le contrôle des insectes. Nous avons pris un bungalow côté jardin et il était rempli de fourmis. Restauration bien avec un bon service. Nous avons pris le All Inc, le choix des boissons reste limité (il y avait des boissons qui n’étaient pas incluses, alors que dans d’autres hôtels de la région elles y étaient). Le bémol est dans l’animation, pas trop à mon goût. Ceci dit, une jolie équipe d’animation qui essaie tout de même de donner le meilleur, bravo pour eux.
6
Kaenat
8 Jan 2026
·
Stayed 3 nights
The stay was nit good initially. We were promised an upgrade and instead received a downgrade to one room and room view. Towels and gowns were ripped and stained. Bad smell in bathroom. Mugs and cups not provided for 3rd resident. When we asked, a dirty mug was delivered. There was a spark from the socket when we tried to charge our device. They ran out of slippers. Breakfast was bland. Room service was poor with uncooked potato chips, bland food and garlic skin in the pasta. Spa masseuse refused to deliver a massage despite us paying for it. Poor quality toilet paper. Only one room key given initially. It took a lot of complaining and escalating for them to change our rooms.
The stay was nit good initially. We were promised an upgrade and instead received a downgrade to one room and room view. Towels and gowns were ripped and stained. Bad smell in bathroom. Mugs and cups not provided for 3rd resident. When we asked, a dirty mug was delivered. There was a spark from the socket when we tried to charge our device. They ran out of slippers. Breakfast was bland. Room service was poor with uncooked potato chips, bland food and garlic skin in the pasta. Spa masseuse refused to deliver a massage despite us paying for it. Poor quality toilet paper. Only one room key given initially. It took a lot of complaining and escalating for them to change our rooms.
10
Hasni
15 Jun 2025
·
Stayed 6 nights
Hôtel de qualité avec animation et buffet à volonté driversifié
Hôtel de qualité avec animation et buffet à volonté driversifié
8
Miss
9 Apr 2025
·
Stayed 7 nights
Made a last minute booking after arriving to find our original hotel was less than optimal. Asked to view a room and was shown an obviously deluxe room, much more nicer than the room we actually got wheh booking which left us feeling a bit cheated. However, other than this, it was a lovely stay. Super friendly staff, nothing is too much trouble. Pleasant areas. Breakfast was included and was very nice, though exactly the same every day - would have been nice to have some variety. The entertainment team were incredible, shout out to Lilo, Mike and Alex. They were very good with my 11 year old son and whilst they encouraged me to join in the activities, they didnt push it when i said no! All in all a pleasant stay and would return.
Made a last minute booking after arriving to find our original hotel was less than optimal. Asked to view a room and was shown an obviously deluxe room, much more nicer than the room we actually got wheh booking which left us feeling a bit cheated. However, other than this, it was a lovely stay. Super friendly staff, nothing is too much trouble. Pleasant areas. Breakfast was included and was very nice, though exactly the same every day - would have been nice to have some variety. The entertainment team were incredible, shout out to Lilo, Mike and Alex. They were very good with my 11 year old son and whilst they encouraged me to join in the activities, they didnt push it when i said no! All in all a pleasant stay and would return.
10
Kais
30 May 2023
·
Stayed 4 nights
Great hotel - clean, nice pool, by great beach - food was good for an all inclusive
Great hotel - clean, nice pool, by great beach - food was good for an all inclusive
10
GILLES
29 Jun 2023
·
Stayed 4 nights
Tres bon hotel tout inclus avec la mer en face et 2 piscines extérieures. Les buffets sont tres bons et variés.Les serveurs au bar comme aux restaurants sont tres aimables. 4 points à améliorer: -Pas assez de machine a café pour le matin -3 jours avec problème d'eau pour se laver -Internet tres faible dans l'hotel -Equipe d'animation pas performante A part cela c'est tres sympa, je reviendrais
Tres bon hotel tout inclus avec la mer en face et 2 piscines extérieures. Les buffets sont tres bons et variés.Les serveurs au bar comme aux restaurants sont tres aimables. 4 points à améliorer: -Pas assez de machine a café pour le matin -3 jours avec problème d'eau pour se laver -Internet tres faible dans l'hotel -Equipe d'animation pas performante A part cela c'est tres sympa, je reviendrais
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AI-generated summary based on recent guest reviews
10
Lidia
21 Feb 2022
·
Stayed 11 nights
Every person made an effort to make you feel welcomed. Very friendly
Every person made an effort to make you feel welcomed. Very friendly
FAQs about Steigenberger Marhaba Thalasso Hammamet
Is parking available at the property?
Yes, parking is available on-site and is free of charge. However, parking is limited.
Is breakfast offered at the hotel?
Yes, breakfast is available, and it is served as a buffet. Specific serving hours are not mentioned.
Are pets allowed at the hotel?
No, pets and service animals are not allowed at this property.
What are the check-in and check-out times?
Check-in is from 14:00, and check-out is until 12:00. Early check-in and late check-out may be available for a fee, subject to availability.
Is there an airport shuttle service available?
Yes, airport shuttle services are available for a fee of TND 160 per vehicle (one-way). Guests must contact the property in advance to arrange the transfer.
What accessibility features does the hotel offer?
The hotel features step-free entrances and wheelchair-accessible facilities in public areas. Specific details about room accessibility are not provided.
Where is the hotel located in relation to key attractions?
The hotel is situated along the beach in Hammamet, approximately 2.5 miles (4 km) from the Medina of Hammamet and 5 miles (8 km) from Yasmine Hammamet Marina. Public transport options are available nearby.
Does the hotel have a swimming pool?
Yes, the hotel features both indoor and outdoor swimming pools, including an outdoor heated pool. Specific operational hours are not mentioned.
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Prices for upcoming dates
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
December 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-11-10: 117.06807720723725USD
- 2026-11-11: 116.81470325445557USD
- 2026-11-12: 115.54970762125397USD
- 2026-11-13: 116.46011772473145USD
- 2026-11-14: 113.08220157637024USD
- 2026-11-15: 113.55446547692871USD
- 2026-11-16: 113.43008282942964USD
- 2026-11-17: 116.71848368021394USD
- 2026-11-18: 116.77759546646118USD
- 2026-11-19: 116.77759546646118USD
- 2026-11-20: 116.62166779165649USD
- 2026-11-21: 117.03215352909851USD
- 2026-11-22: 116.71848368021394USD
- 2026-11-23: 116.77759546646118USD
- 2026-11-24: 116.71848368021394USD
- 2026-11-25: 116.77759546646118USD
- 2026-11-26: 116.71848368021394USD
- 2026-11-27: 116.77759546646118USD
- 2026-11-28: 116.71848368021394USD
- 2026-11-29: 113.30533387456512USD
- 2026-11-30: 116.77759546646118USD
- 2026-12-01: 116.77759546646118USD
- 2026-12-02: 117.03215352909851USD
- 2026-12-03: 116.77759546646118USD
- 2026-12-04: 116.77759546646118USD
- 2026-12-05: 116.71848368021394USD
- 2026-12-06: 116.71848368021394USD
- 2026-12-07: 117.03215352909851USD
- 2026-12-08: 116.71848368021394USD
- 2026-12-09: 117.03215352909851USD
- 2026-12-10: 116.77759546646118USD
- 2026-12-11: 116.77759546646118USD
- 2026-12-12: 130.57095042391205USD
- 2026-12-13: 130.99661662007904USD
- 2026-12-14: 130.8922445772629USD
- 2026-12-15: 130.8922445772629USD
- 2026-12-16: 130.99661662007904USD
- 2026-12-17: 130.57095042391205USD
- 2026-12-18: 130.8922445772629USD
- 2026-12-19: 130.99661662007904USD
- 2026-12-20: 130.99661662007904USD
- 2026-12-21: 130.8922445772629USD
- 2026-12-22: 130.8922445772629USD
- 2026-12-23: 130.8922445772629USD
- 2026-12-24: 262.7296303075104USD
- 2026-12-25: 130.99661662007904USD
- 2026-12-26: 130.8922445772629USD
- 2026-12-27: 130.8922445772629USD
- 2026-12-28: 130.8922445772629USD
- 2026-12-29: 130.57095042391205USD
- 2026-12-30: 130.8922445772629USD
- 2026-12-31: 311.74719523004154USD
- 2027-01-01: 130.99661662007904USD
- 2027-01-02: 130.57095042391205USD
- 2027-01-03: 130.8922445772629USD
- 2027-01-04: 116.77759546646118USD
- 2027-01-05: 116.80257251751709USD
- 2027-01-06: 116.77759546646118USD
- 2027-01-07: 117.03215352909851USD
- 2027-01-08: 116.77759546646118USD
- 2027-01-09: 117.03215352909851USD
- 2027-01-10: 117.57514030751038USD
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25.
- A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
- A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
Business details
Property registration number 0009406jam000
- Airport shuttle fee: TND 160 per vehicle (one-way)
- Airport shuttle fee per child: TND 160 (one-way)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Airport shuttle
Restaurant
Swimming pool
Business centre
Room service
Services
Business centre
Tour desk
Dry cleaning
Babysitting/Child services
Housekeeping
Banquet facilities
Currency exchange
Safe-deposit box
ATM/Cash machine
Luggage storage
Designated smoking area
Express check-in/check-out
Self laundry
24-Hour Front Desk
Concierge Services
Lockers Available
General
Room service
Restaurant
Non-smoking rooms
Sauna
Hot tub/Jacuzzi
Steam room
Massage
Spa & wellness centre
Barber/Beauty shop
Body treatments
Facial treatments
Kids club
Poolside bar
Vending machines
Family room
Beach Sun Loungers
Snack Bar/Deli
Activities
Swimming pool
Tennis courts
Private beach
Garden
Golf course (nearby)
Beach (nearby)
Scuba diving
Windsurfing
Karaoke
Billiards
Horse riding
Playground
Canoeing
Pool indoor
Pool outdoor
Outdoor heated pool
Live music
Evening Entertainment
Outdoor Furniture
Pool (Seasonal Outdoor)
Table Tennis
Terrace
Fitness Center (nearby)
Parking
Parking
Airport shuttle
Free parking
Parking (Limited)
Parking Onsite
Internet
Free wi-fi