Solimar Turquoise - Adults Only

I arrived on a Saturday evening, told there was an electrical issue with my room and needed to move me to their sister hotel, 20 minute taxi ride away (& further away from chania), having looked at the map, & seeing how far it was, nothing much around it, I told them it wasn’t acceptable, that I had booked the hotel in October (staying June), and I booked that hotel due to the location on the main road and I could head out at night on my own and feel safe! They ‘found’ me a room, 312, which was at the top of the stairs, near the lift & over reception entrance so would hear all the noise, it wasn’t the room I booked, it was a basic room & I booked & paid for deluxe, I came back to reception & they moved me to room 405, much better and the room I had booked, bigger and brighter! So from having no rooms, to having 2 rooms!! I do feel as a solo traveller they thought they could do that to me!! The hotel is nice, reviews about the food are a bit harsh, I’m a bad eater & always managed to eat, the serving dishes were small which meant they run out, but meant it was topped up regularly with fresh food, the flavours of the food were nice & good variety, negative was that it wasn’t always hot, so found myself eating quickly, could have done with a microwave like a lot of Spanish places do. Even if all inc, I recommend dinner at MISTOS across the road for sunset, but you need to book, great views, food and staff! Also Hugsy’s for an after dinner drink!

The staff was amazing. So helpful! Ana at the front desk and the manager, also Ana, were so nice. They were so helpful in giving us ideas for non-touristy adventures. The food never disappointed. They would sometimes include a theme night, i.e. Mexican, Italian. The food was fresh and the dining area was clean. Our room didn’t have the greatest view, but it was very quiet. We could never hear the people adjacent to or above us. I would definitely stay here again.

The hotel itself is nice, the room was good. I stayed in two types, as on arrival my room in the main hotel (standard double) wasn’t ready. They put be in the beach wing for one night. The standard double was considerably nicer than the beach wing room. What really lets this place down is the food. Breakfast was fine as it’s standard continental, lunch was hit and miss but normally ok. But for dinner, There was only one night that I enjoyed the food. One night, the options looked so grim for dinner that I ended up going out to a restaurant instead. Very limited options, mostly looking unappetising. Also, you’re only supplied with a bottle of water on the first day. After this, you have to use cups from the bar even for your room. It’s a shame as the facilities itself are nice, but the food is not worth the cost of all inclusive.

Nice hotel close to the beach and great buffet

Le personne très sympathique aussi bien réception bar et restaurant La nourriture est pas trop mauvaise est assez varié (le vin est particulièrement mauvais) Au niveau de la propreté rien a dire tout est toujours propre et tous les jours Concernant les équipements, problèmes avec la clim tous le séjour, un coup en panne, les jours restants une odeur de moisissure atroce. Nous avions beau le dire à la réception mais en vain ... Le technicien n'est pas passé et pas de relogement. En résumé le voyage était quand même plutôt positif et le personnel très sympathique et très accueillant.