Name: Highland Inn - San Bernardino
Address: 26667 East Highland Avenue, Highland, California, United States of America, Highland, California, US
Price range: $75–$240 per night
Rating: 7.1

What guests think

Reviews of Highland Inn - San Bernardino paint a strongly mixed picture, with some guests noting remodeled rooms, comfortable beds, and easy parking, while many others report poor cleanliness, ongoing construction, safety concerns in the area, and noise.

Several travelers also appreciated being close to Yaamava casino and, for some, a quiet night's sleep. Frequent criticisms include pests and odors, broken or missing fixtures, gaps in doors or windows, and multiple reports of cold showers or no hot water; a few also mentioned unreliable or absent Wi‑Fi. Overall, it is a budget option with highly inconsistent outcomes.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Parking is generally easy, but several reviews note ongoing construction across the property—with materials around and occasional banging—and some mention the pool appears closed or filled.

Related guest reviews

2

Amber

Jun 8, 2025

·

Stayed 2 nights

Horrible place on going construction is loud holes everywhere in walls lamps are broke not phones a guest spotted a rat on June 6 in 215 roaches are everywhere fridges don't work a few rooms don't have a fridge or microwave staff has a attitude and treat guest like they are nothing and talk to them any way lil man in big truck thinks he's tough and can talk to females any way he likes he's not professional at all cleaning lady doesn't clean rooms on a regular and complains there's no work furnure is old and out dated pool is full of nothing but rocks trash everywhere water pressure sucks extending stay guests can't reserve

6

Kayla

Nov 29, 2025

·

Stayed 1 night

Probably the renovations outside the rooms. O

4

Josey

Mar 10, 2024

·

Stayed 1 night

Lobby window blinds all broken Room walls dirty Room chair dirty

8

Veronica

Jan 3, 2026

·

Stayed 1 night

Heater was good and so was parking.

6

Angelina

Jun 22, 2024

·

Stayed 1 night

They’re still doing work here at the hotel but sleeping was good. TV was perfect reasonable price.

2

David

May 5, 2025

·

Stayed 1 night

Property is under construction, banging and limited parking due to construction. Clientele sketchy and possible drug operation or prostitution.

2

Joseph

Jul 19, 2025

·

Stayed 1 night

Under construction, old and dated, have to say that was a new low.

2

Elyse

Jul 10, 2024

·

Stayed 1 night

My previously reserved the location without seeing it in person when I got there there was vomit on the hallway floor on the second floor leading to my room that I had reserved when I entered the room there was no secondary lock which I felt very unsafe for myself and my children needless to say I did not stay at the location and was not given any type of refund due to my inconvenience I would never recommend this place it is really gone downhill and the pool is full cement and dirt really run down.

8

Jessica

Jun 14, 2025

·

Stayed 1 night

Room was sufficient. Had big hole in wall and told Manager. Got my deposit back (thank you). Bath tub faucet not secure to wall. A lot a of building materials around parking/property area. Otherwise one night stay was good. JD

10

Daniel

Jan 2, 2026

·

Stayed 1 night

AC work and plenty of parking.

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Cleanliness

Cleanliness feedback skews negative: many guests reported dirty rooms, strong odors, smoke, and pests (roaches and occasional rats), though a few found rooms clean and smoke‑free.

Related guest reviews

2

Jose

Sep 22, 2024

·

Stayed 1 night

Charge me again for night on my credit card because I paid for it in my with my credit card,,cockroaches, toilet was about to over flow when flushed toilet, graffiti in the room, I should have taken a picture of it, refrigerator wasn't cold enough, I frustrated because of the check in because I paid for it in May $115 and charged me again for $97.15 . That hotel needs to be Fumigation complete. It's nice to near the casino for a room to stay. I'm not very happy with it yesterday.. I will fight to get my remibruise $$$ back because that's not right

10

Heather

Nov 2, 2025

·

Stayed 2 nights

The room was very clean and nice

4

Yovanna

Sep 24, 2025

·

Stayed 1 night

The rooms was remodeled look nice . But they had roaches.

2

Emiliano

Oct 20, 2024

·

Stayed 1 night

People smoking outside my door, towels stained, floor not cleaned, beds hair on them, shower poorly fixed, the soap they provide it’s from the sixties, the place is a big Nono.

10

Norma

Jan 2, 2026

·

Stayed 1 night

We rented a room for 1 night on New Year's Eve to go to the casino. It was less then 5 minutes away we took a Lyft for $5 The guy at the front desk was nice and check in was easy. Room was clean and smelled fine. You can tell it has been remodeled. Beds were good too. We were not going to stay there because on some of the reviews but glad we gave it a chance and yes we would stay there again.

2

Ana

Oct 17, 2024

·

Stayed 1 night

Roaches no toilet paper Itchy bed dirty towels lots of adducts in property noisy during am hours

4

Shannon

Oct 3, 2024

·

Stayed 2 nights

Very dirty, floor and counters were filthy.

2

Amber

Jun 8, 2025

·

Stayed 1 night

Don't waste your money it's dirty and infested with rats and roaches staff is the rudest I've been by

2

Van

Jun 24, 2025

·

Stayed 1 night

Filthy rooms. Bad customer service. NEVER STAY!!!!!!

2

James

Jul 25, 2024

·

Stayed 1 night

Power Outlets Didn't Work. Lights were broken. Place smelled of cigarette smoke. Bathroom was unclean.

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AI-generated summary based on recent guest reviews

Rooms

Some rooms are newly updated with comfortable beds, working AC/heat, and plenty of TV channels, but many others feel dated with worn furnishings, broken fixtures, gaps in doors or windows that allow drafts or noise, and reports of unreliable or unavailable Wi‑Fi.

Related guest reviews

2

Diane

Jan 1, 2025

·

Stayed 1 night

This property was horrible. It didnt look anything like the photos. The chairs were torn. The dresser drawers were broken. The air conditioner was damaged. The window was broken. There was graffiti written on the walls. I was supposed to get a rollaway bed. They didnt have any at all. I stayed in the casino to early morning hours to avoid being in that room. Not to mention thw towels dirty. I have pictures to post to back up my saying.

2

Veronica

Jun 22, 2025

·

Stayed 1 night

Shower not working, remote not working tv would not work. No fire alarm

6

Barbara

May 26, 2024

·

Stayed 1 night

Clerk was very friendly. He let us check in a little early which was nice. The smoke free room were literally smoke free. There was absolutely, no cigarette smell whatsoever which was nice and unusual. It was clean I must say. It was quiet and no one hanging or walking around while we stayed there. We gelt pretty safe staying there. The only thing we could say is that it can use some fresh paint, new furniture and the mattress and pillows were quite uncomfortable. Another good point is that it is one of the closest hotels to Yaamava casino.

10

Jose

Nov 30, 2025

·

Stayed 1 night

It was very cleaned and spacious, comfortable beds lots of lighting.

8

Aaron

Nov 30, 2025

·

Stayed 1 night

New rooms, updated nicely. Comfortable beds, lots of tv channels to watch. Me & my wife had a nice time.

10

Norma

Jan 2, 2026

·

Stayed 1 night

We rented a room for 1 night on New Year's Eve to go to the casino. It was less then 5 minutes away we took a Lyft for $5 The guy at the front desk was nice and check in was easy. Room was clean and smelled fine. You can tell it has been remodeled. Beds were good too. We were not going to stay there because on some of the reviews but glad we gave it a chance and yes we would stay there again.

2

Alejandro

Apr 3, 2025

·

Stayed 2 nights

the room smelt like consistent sewerage and bleach. there was holes in the wall, dirty and rusty everywhere, the A/C didn’t even work.

2

Oliver

Oct 18, 2024

·

Stayed 2 nights

We spent two nights in this Motel. They didn’t have Wi-Fi, and in the night there are so many people screaming outside and the traffic was noisy.

8

Jessica

Jun 14, 2025

·

Stayed 1 night

Room was sufficient. Had big hole in wall and told Manager. Got my deposit back (thank you). Bath tub faucet not secure to wall. A lot a of building materials around parking/property area. Otherwise one night stay was good. JD

6

Darlene

Jan 1, 2025

·

Stayed 1 night

The furnishings are very run down

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Service

Service is inconsistent: some guests describe friendly staff, easy check‑in, and helpful gestures, while others cite rudeness, unprofessional conduct, billing issues, slow check‑in, and limited assistance with problems.

Related guest reviews

2

Amber

Jun 8, 2025

·

Stayed 2 nights

Horrible place on going construction is loud holes everywhere in walls lamps are broke not phones a guest spotted a rat on June 6 in 215 roaches are everywhere fridges don't work a few rooms don't have a fridge or microwave staff has a attitude and treat guest like they are nothing and talk to them any way lil man in big truck thinks he's tough and can talk to females any way he likes he's not professional at all cleaning lady doesn't clean rooms on a regular and complains there's no work furnure is old and out dated pool is full of nothing but rocks trash everywhere water pressure sucks extending stay guests can't reserve

2

Stephanie

Nov 11, 2025

·

Stayed 1 night

The front desk associate came to check me in wearing boxers and a tshirt. The room was very unsanitary.

2

Jose

Sep 22, 2024

·

Stayed 1 night

Charge me again for night on my credit card because I paid for it in my with my credit card,,cockroaches, toilet was about to over flow when flushed toilet, graffiti in the room, I should have taken a picture of it, refrigerator wasn't cold enough, I frustrated because of the check in because I paid for it in May $115 and charged me again for $97.15 . That hotel needs to be Fumigation complete. It's nice to near the casino for a room to stay. I'm not very happy with it yesterday.. I will fight to get my remibruise $$$ back because that's not right

10

Josephina

Apr 12, 2024

·

Stayed 1 night

Staff very friendly

10

Angelina

May 27, 2024

·

Stayed 1 night

Customer service was great. The room was very clean. I would recommend it to anybody who is looking for a nice room. I will be renting it again for New Year’s Eve. Had a wonderful time. Pillows were nice and fluffy. Nice comforter with a nice warm blanket. Slept very good.

2

Anthony

May 2, 2025

·

Stayed 1 night

Ordered a room for my parents for the weekend. Thought with the overall rating that it would be a livable and contain basic hospitality. The room they provided my parents was run down, the roof literally collapsing, all seats covered in black gunk, bathroom unclean and smelled horrible (all on video they showed me). My parents went to the front desk to get another room but they rudely addressed my parents and insisted they stay in that room because there were none else left. The only thing that got them a different room was a maid that was nearby and heard the discussion, the new room wasn't a wreck, but still wasn't properly clean. This new room had unclean towels mildewing and mattresses that didn't have proper support, with the plastic still on it! I would not recommend anyone to come here. I was extremely embarrassed and distraught that I even looked at this place as a viable option for stay.

6

Barbara

May 26, 2024

·

Stayed 1 night

Clerk was very friendly. He let us check in a little early which was nice. The smoke free room were literally smoke free. There was absolutely, no cigarette smell whatsoever which was nice and unusual. It was clean I must say. It was quiet and no one hanging or walking around while we stayed there. We gelt pretty safe staying there. The only thing we could say is that it can use some fresh paint, new furniture and the mattress and pillows were quite uncomfortable. Another good point is that it is one of the closest hotels to Yaamava casino.

10

Norma

Jan 2, 2026

·

Stayed 1 night

We rented a room for 1 night on New Year's Eve to go to the casino. It was less then 5 minutes away we took a Lyft for $5 The guy at the front desk was nice and check in was easy. Room was clean and smelled fine. You can tell it has been remodeled. Beds were good too. We were not going to stay there because on some of the reviews but glad we gave it a chance and yes we would stay there again.

2

Paul

Jun 23, 2024

·

Stayed 1 night

I do not like to spend time check-in for a long time

8

Sunny

Dec 23, 2024

·

Stayed 1 night

Quick and easy

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AI-generated summary based on recent guest reviews

Location

Convenient to Yaamava casino, yet multiple reviews describe the surrounding area as unsafe or noisy with troubling activity.

Related guest reviews

8

Jarek

Nov 3, 2023

·

Stayed 1 night

Good for the area

2

Jose

Sep 22, 2024

·

Stayed 1 night

Charge me again for night on my credit card because I paid for it in my with my credit card,,cockroaches, toilet was about to over flow when flushed toilet, graffiti in the room, I should have taken a picture of it, refrigerator wasn't cold enough, I frustrated because of the check in because I paid for it in May $115 and charged me again for $97.15 . That hotel needs to be Fumigation complete. It's nice to near the casino for a room to stay. I'm not very happy with it yesterday.. I will fight to get my remibruise $$$ back because that's not right

8

Ryan

Jan 29, 2024

·

Stayed 1 night

Centrally located

6

Barbara

May 26, 2024

·

Stayed 1 night

Clerk was very friendly. He let us check in a little early which was nice. The smoke free room were literally smoke free. There was absolutely, no cigarette smell whatsoever which was nice and unusual. It was clean I must say. It was quiet and no one hanging or walking around while we stayed there. We gelt pretty safe staying there. The only thing we could say is that it can use some fresh paint, new furniture and the mattress and pillows were quite uncomfortable. Another good point is that it is one of the closest hotels to Yaamava casino.

2

Brian

Jan 2, 2025

·

Stayed 1 night

This hotel is not at all how it looks in the pictures. It’s in an unsafe area and I did not feel safe at all. The hotel charges for everything including the use of the tv remote. I really am surprised that Expedia provided their users with this hotel option. Please think twice before booking.

10

Norma

Jan 2, 2026

·

Stayed 1 night

We rented a room for 1 night on New Year's Eve to go to the casino. It was less then 5 minutes away we took a Lyft for $5 The guy at the front desk was nice and check in was easy. Room was clean and smelled fine. You can tell it has been remodeled. Beds were good too. We were not going to stay there because on some of the reviews but glad we gave it a chance and yes we would stay there again.

2

gerald

Apr 20, 2025

·

Stayed 1 night

It was just bad, didn't know what I was getting into pics looked great, the room was dirty no carpet, no closet, things were once on the wall just ripped off and bare marks with scars from previous shelves or whatever. Pretty sure there were bed bugs, area did not feel safe people hanging out in the parking lot, no elevator stairs only on the end and room was in the middle

2

David

May 5, 2025

·

Stayed 1 night

Property is under construction, banging and limited parking due to construction. Clientele sketchy and possible drug operation or prostitution.

2

Jeff

Apr 27, 2025

·

Stayed 1 night

Extremely bad neighborhood. Cops with sirens driving by all night long. Place is ran down. Soft spots in the floor. Not really clean. If you have to stay in this area, pay the extra an go stay at Yaamava.

4

Jennifer

Jan 4, 2025

·

Stayed 1 night

Felt very unsafe in the area.

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Dining

Not enough information in reviews.

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Month	Average price
January	$132
February	$111
March	$133
April	$106
May	$118
June	$118
July	$132
August	$117
September	$142
October	$138
November	$151
December	$130

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $75	16 $81	17 $81	18 $134	19
20 $80	21 $80	22 $82	23 $82	24 $81	25 $136	26 $136
27 $81	28 $80	29 $84	30 $84

Su	Mo	Tu	We	Th	Fr	Sa
				1 $113	2 $136	3 $137
4 $113	5 $107	6 $107	7 $108	8 $113	9 $145	10 $141
11 $113	12 $109	13 $113	14 $113	15 $113	16 $143	17 $144
18 $112	19 $113	20 $113	21 $115	22 $113	23 $143	24 $143
25 $113	26 $113	27 $112	28 $113	29 $117	30 $235	31 $240

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Monthly average prices

About this property

Location

Room options

Double Room

Room, 1 King Bed

Guest reviews

Good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Highland Inn - San Bernardino

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Prices for upcoming dates