Name: Hampton Inn Lake Charles
Address: 3175 Holly Hill Rd, Lake Charles, Louisiana, United States of America, Lake Charles, Louisiana, US
Price range: $158–$385 per night
Rating: 8.83

What guests think

Travellers describe Hampton Inn Lake Charles as friendly, with many praising clean rooms, comfortable beds, and a satisfying complimentary breakfast staffed by welcoming people, while others note noise, dated furnishings, and occasional maintenance or housekeeping lapses.

Location is convenient to casinos, restaurants, and major roads, though access from a traffic circle can be tricky. Some guests experienced service issues such as billing errors, unexpected fees, or room type mix-ups despite generally excellent front-desk hospitality. Facilities were in flux during renovations, with reports of the pool being cold or unavailable and the fitness center closed at times. Expect strong hospitality and a good breakfast, but room quality and quiet can vary.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Renovations were noted, and some facilities were unavailable: guests reported the pool cold or closed and the fitness center out of order. Parking experiences varied.

Related guest reviews

4

Jacques Morgan

Jan 23, 2023

·

Stayed 1 night

very disappointed in this stay. Booked a King bed room through Expedia, was given a room with two full beds. Desk worker said Expedia booked that. Wasn't allowed to move rooms. Hotel was extremely loud, thin walls, uncomfortable beds, no usb plugs, refrigerator didn't work, and parking was scarce. Never will stay there again.

10

Brian

Feb 27, 2023

·

Stayed 1 night

Great location to Golden Nugget with a shuttle. Staff was very friendly.

10

Brandi

Oct 8, 2023

·

Stayed 3 nights

Property very nice except inside pool very cold in temperature

8

Jacques Morgan

Feb 5, 2024

·

Stayed 1 night

Very friendly staff, brand new facility, muddy exterior, loud room noise and AC was super loud. Bed comfy, shower large, very quick stay friendly.

8

Mark

Sep 11, 2024

·

Stayed 1 night

Property is being renovated so it's hard to critique the cleanliness. The room was nice but some of the furniture was worn. The complementary breakfast was really good. A little bit better than one of the other hotels we recently stayed at.

10

RODMAN

Sep 29, 2024

·

Stayed 2 nights

Little bit of remodeling going on. No big problem.

10

Barbara

Oct 9, 2023

·

Stayed 1 night

The check in was easy, the service was impeccable. Rooms were very clesn. Property was well lit and secured...Highly recommend

8

Taresa

Oct 19, 2024

·

Stayed 2 nights

Mr. Rodney at the front desk is the best ever!! Would have been 5 stars all around but the fitness center and pool were out of order and the floor in the breakfast area needs to be fixed. Otherwise, it was a great stay. Clean hotel and thoughtful staff.

10

Christopher

Nov 27, 2023

·

Stayed 1 night

Was a great place. Clean, quiet and good parking.

10

Betty

Jun 29, 2023

·

Stayed 1 night

Clean and well appointed. Friendly staff! Plenty of towels, ice in the ice machine. If only a herd of Buffalo were not staying above my room on the 4th floor it would have been perfect. They were loud and started about 6am

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Cleanliness

Many reviews describe clean rooms and a generally clean property. Others report inconsistencies such as dirty bathrooms or bedding, worn furnishings, and occasional odors, reflecting mixed housekeeping and maintenance standards.

Related guest reviews

10

janet

Feb 19, 2025

·

Stayed 1 night

Rodney at front desk is super nice. The room however was the worst I’ve ever seen. Super outdated and dirty.

2

Nicole

Dec 28, 2022

·

Stayed 19,353 nights

The bathroom was so disgusting we didn’t even take a shower the night we stayed. There was mold and a hair on the tub. The toilet paper as dirty. The mirror was obviously not cleaned before we stayed and there was some dried brown stuff on wall by sink. Would not stay at this property again.

10

Veronica

Feb 25, 2025

·

Stayed 1 night

I like the hotel very nice and clean the room was perfect for me and my husband,The staff is very friendly, and the breakfast is so good.

6

Jennifer

Nov 29, 2024

·

Stayed 1 night

The front desk clerk was amazing. He made sure we had everything we needed and was so kind and helpful. He was definitely the best part of the trip. The room was not clean. The bathroom floor looked like it hadn’t been mopped in a very long time. There was hair on the floor. There was a thick layer of dust on the windowsill. Overall it just didn’t feel very clean. The continental breakfast was decent. There was plenty of breads to choose from, waffles, and cereal. The eggs and potatoes were good. The fruits looked old. It wouldn’t be my first choice staying there again, but I would stay if it was one of few options.

10

Diana

May 12, 2025

·

Stayed 1 night

Clean hotel serviced by very friendly staff. The room was spotless and the food for the breakfast buffet was good. The highlight was the excellent strong coffee. Most hotels have a weak brew but here, we were drinking the real thing! One of the best stays we have had!! Keep up the good work

10

paul

Oct 28, 2025

·

Stayed 2 nights

The room was clean and the location was great

10

Cynthia

Jan 3, 2026

·

Stayed 1 night

Every person working at this hotel was pleasant, friendly and helpful. The room was clean and the shower was great. The air conditioning worked well and the beds and linens were very comfortable.

6

Stacey

Jan 1, 2025

·

Stayed 1 night

We used this brand of properties along our travel route of I10 this holiday. The destinations were selected based on total travel time/distance from our ultimate destinations. Unfortunately, both of the locations seemed to need a good upholstery and carpet cleaning. This made me wonder about other cleanliness factors. Both buildings looked recently updated, but had problems with bathroom components adhering to walls and toilet issues. I'd recommend a managers check list/inspection before renting out each room that has been used/checked out of earlier the same day. Keep your brand clean and functional, customers will return.

8

Charlotte

Oct 11, 2024

·

Stayed 1 night

The hotel staff (front desk) was AMAZING. Super friendly. Hotel is a little dated. Rooms and bathrooms aren't well maintained as for as furniture, carpeting, flooring, etc. Great location.

10

Jessie

Jun 1, 2025

·

Stayed 1 night

Clean, smells nice. Good breakfast. No problems.

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Rooms

Rooms are a mixed bag: some guests found them spacious, comfortable, and with good showers. Others reported dated or worn furnishings, noise from thin walls or loud AC, uncomfortable pillows or mattresses, and occasional equipment issues like nonworking fridges or lamps.

Related guest reviews

8

Roger

Feb 3, 2024

·

Stayed 1 night

New standard Hampton Inn. I found it very easy to hear people in the room next door, TVs on through the doors and people walking on the floor above me, even with ear plugs in. Expected it to be quieter. Everything else was as expected

10

ivan

Mar 25, 2025

·

Stayed 1 night

The AC/Heater unit was loud. For someone that's not a heavy sleeper.

10

Agnes

Jan 19, 2025

·

Stayed 1 night

Great location. The room we had needs an update.

2

Harshad

Jul 11, 2025

·

Stayed 4 nights

refrigerator didn't work in rooms.

8

Kriston

Jul 2, 2025

·

Stayed 2 nights

Clean and attentive staff Did not like pillows. Needed 3 and still too soft.

10

Cynthia

Jan 3, 2026

·

Stayed 1 night

Every person working at this hotel was pleasant, friendly and helpful. The room was clean and the shower was great. The air conditioning worked well and the beds and linens were very comfortable.

2

Ronald

Mar 28, 2025

·

Stayed 1 night

The condition of the room was terrible - the furniture was ripped up and in very bad condition. They had advertised as “remodeled” but when we said something to the front desk they told us they hadn’t gotten to ours yet. We feel we should get part of our money refunded as we would have stayed elsewhere had we known the terrible condition of the room. The office chair that was important to us was a hazard to sit in and the stuffing was coming out as was the case of another piece of furniture there. We took photos of some of the furniture.

10

Mary jean

Jan 22, 2025

·

Stayed 1 night

It was clean and room space is big

10

Cristina

Feb 5, 2025

·

Stayed 1 night

Mattress was very hard but other than that I was pleased. One lamp didn’t light

10

candice

Jun 12, 2023

·

Stayed 1 night

Overall good stay. Pillows were half size which could of been better

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Service

Service is frequently praised as warm, welcoming, and efficient, especially at check-in, with several staff members called out by name. A minority reported issues such as billing errors, unexpected fees, rude interactions, lost reservations, or room-assignment mistakes.

Related guest reviews

10

Liisa

Jun 23, 2025

·

Stayed 4 nights

Randy at front desk made the entire stay! What a wonderful person! such joy

2

dominic

Apr 7, 2024

·

Stayed 1 night

I was double charged for my room. I booked the room on Expedia & upon arrival the clerk said she needed my I.d. & debit card to charge the room. I told the clerk that I booked & paid through Expedia & she disrespectful just rolled her eyes & then tells my fiance “I need an I.D. & debit card”. Then the morning I check my bank statement & I see where I was charged by Expedia & I was charged by the hotel….. & the curtains in our room don’t close & there was a big bright streetlight literally right outside of our window so it shined into our room all night.

6

Desirae

Aug 5, 2025

·

Stayed 1 night

had to pay an unexpected $25 fee and tried to do the contactless check in yet still had to check in at front desk.

10

Terry

Aug 4, 2025

·

Stayed 2 nights

Rodney was awesome, very friendly and went above and beyond to make sure everything was good with us

4

Lizette

Apr 14, 2025

·

Stayed 2 nights

The front desk personnel was not helpful at all.

2

michael

Aug 24, 2023

·

Stayed 1 night

Lost my reservation and cost me an extra 140.00

10

Barbara

Oct 9, 2023

·

Stayed 1 night

The check in was easy, the service was impeccable. Rooms were very clesn. Property was well lit and secured...Highly recommend

10

Leah

Jan 6, 2025

·

Stayed 1 night

The check in staff was awesome

8

Lisa

Jan 22, 2024

·

Stayed 1 night

Front desk experience was exceptional! The gentleman at the front greeted me wholeheartedly and made me feel right at home from the moment I walked in. I believe his name was Rodney or something along those lines. He was extremely helpful and got me checked it quickly, efficiently and professionally. Room was clean and fit our needs perfectly with added space needed for a walker. But I would stay again just for the experience at the front desk!

10

Robin

Dec 31, 2024

·

Stayed 1 night

Beautiful, very clean, comfy beds & pillows!!! Very friendly service. Favour was extremely welcoming when we checked in. Breakfast & hot coffee was excellent. Highly recommend!!

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Location

Guests find the location convenient, close to casinos, restaurants, and main roads. One review noted difficult access from a traffic circle.

Related guest reviews

6

Denis

Apr 6, 2025

·

Stayed 2 nights

Difficult ingress off traffic circle

10

Don

Dec 4, 2024

·

Stayed 1 night

Great property to stay while visiting casino.

10

Maria

Jul 4, 2023

·

Stayed 2 nights

This is our 5th stay at this particular property and will continue to come back. We like the location close to the casino's and the staff always so friendly and helpful.

10

Martha

Apr 27, 2025

·

Stayed 1 night

Great excellent location

10

Brian

Feb 27, 2023

·

Stayed 1 night

Great location to Golden Nugget with a shuttle. Staff was very friendly.

10

Christi

Jun 8, 2025

·

Stayed 1 night

Especially accessible! Close to restaurants,etc

10

Brenda

Aug 9, 2025

·

Stayed 1 night

Convenient

10

Jennifer

Dec 1, 2024

·

Stayed 1 night

Great location, friendly staff, comfortable rooms

10

paul

Oct 28, 2025

·

Stayed 2 nights

The room was clean and the location was great

10

Melanie

Jan 2, 2025

·

Stayed 1 night

Property was very comfortable and clean. The staff was amazing. Very friendly and kind. Close to Casinos and restaurants

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Dining

Breakfast draws frequent praise for quality, coffee, and attentive attendants. A few guests found some hot items unappealing or limited, and fruit quality inconsistent.

Related guest reviews

10

Melinda

Jun 24, 2024

·

Stayed 1 night

The man who helped us check-in was super friendly and seemed actually happy to be at work, which is a nice change for places nowadays. Room was in a great location and clean. We didn't eat the breakfast, but others in our group did and said it was good. I always appreciate fresh coffee, and they had that in great quantities!

10

Veronica

Feb 25, 2025

·

Stayed 1 night

I like the hotel very nice and clean the room was perfect for me and my husband,The staff is very friendly, and the breakfast is so good.

6

Jennifer

Nov 29, 2024

·

Stayed 1 night

The front desk clerk was amazing. He made sure we had everything we needed and was so kind and helpful. He was definitely the best part of the trip. The room was not clean. The bathroom floor looked like it hadn’t been mopped in a very long time. There was hair on the floor. There was a thick layer of dust on the windowsill. Overall it just didn’t feel very clean. The continental breakfast was decent. There was plenty of breads to choose from, waffles, and cereal. The eggs and potatoes were good. The fruits looked old. It wouldn’t be my first choice staying there again, but I would stay if it was one of few options.

10

Diana

May 12, 2025

·

Stayed 1 night

Clean hotel serviced by very friendly staff. The room was spotless and the food for the breakfast buffet was good. The highlight was the excellent strong coffee. Most hotels have a weak brew but here, we were drinking the real thing! One of the best stays we have had!! Keep up the good work

10

Bob

Aug 8, 2023

·

Stayed 1 night

The guy checking us in was very friendly. The pillows on the bed were a joke - little balls and nothing like any pillow I've ever experienced. The breakfast sausage and potatoes tasted weird. Only took one bite of each and threw the rest away

10

Tina

Jun 4, 2024

·

Stayed 1 night

The ladies that took care of the breakfast were the best! The area was spotless and the food was kept well. They were also very nice.

10

Anita

Dec 7, 2025

·

Stayed 2 nights

Breakfast was wonderful Mrs Zina did a great job

4

Wes

Dec 22, 2024

·

Stayed 1 night

1. Breakfast, they only had maple sausage as the meat. I think, just my opinion, if they have maple they should also put out orginal for people who cant eat or dont like maple flavoring. 2. They put construction guys or something on all sides of me and at 4-5 am, they were up pounding on each others doors, talking loud stomping on the floor ect. Heard it all because the walls seemed to be paper thin. 3. The mattress was semi hard, so i was sore when I got up. Rodney at the front desk was very nice and welcoming.

10

Shylo

Aug 27, 2023

·

Stayed 1 night

The stay from start to end was fantastic. Great breakfast! Clean breakfast area and sweet service. Thanks Hampton!

10

Jessie

Jun 1, 2025

·

Stayed 1 night

Clean, smells nice. Good breakfast. No problems.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$151
February	$175
March	$218
April	$181
May	$211
June	$206
July	$221
August	$139
September	$147
October	$150
November	$153
December	$146

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $279	18 $285	19 $285
20 $186	21 $220	22 $215	23 $212	24 $207	25 $232	26 $232
27 $185	28 $211	29 $213	30 $205

Su	Mo	Tu	We	Th	Fr	Sa
				1 $204	2 $216	3 $187
4 $185	5 $218	6 $218	7 $204	8 $200	9 $282	10 $302
11 $198	12 $226	13 $219	14 $215	15 $213	16 $216	17 $313
18 $176	19 $209	20 $223	21 $211	22 $201	23 $373	24 $385
25 $193	26 $215	27 $219	28 $210	29 $158	30 $267	31 $282

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed, Accessible (Roll in Shower)

Room, 2 Queen Beds, Accessible

Studio, 1 King Bed, Accessible

Studio, 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Room, 1 King Bed

Room, 2 Queen Beds

Room, 1 King Bed, Accessible

Guest reviews

Fabulous

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hampton Inn Lake Charles

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Prices for upcoming dates