Iberostar Selection Cancun - All Inclusive
339 US$
/ noche
Promedio para octubre
Precios para Iberostar Selection Cancun - All Inclusive
Selecciona fechas para ver precios y disponibilidad
339 US$
/ noche
Promedio para octubre
Precios medios mensuales
En Iberostar Selection Cancun - All Inclusive, los precios por noche son de 263 US$ de media en el mes más barato (agosto) y de 591 US$ en el mes más caro (febrero), según los últimos 12 meses.
| Mes | Precio medio |
|---|---|
| enero | 572 US$ |
| febrero | 591 US$ |
| marzo | 463 US$ |
| abril | 399 US$ |
| mayo | 291 US$ |
| junio | 279 US$ |
| julio | 324 US$ |
| agosto | 263 US$ |
| septiembre | 347 US$ |
| octubre | 339 US$ |
| noviembre | 518 US$ |
| diciembre | 404 US$ |
E
F
M
A
M
J
J
A
S
oct · 339 US$
O
N
D
Más caro: febrero (aprox. 591 US$)
Más barato: agosto (aprox. 263 US$)
Acerca de esta propiedad
Para un relax sin igual, nada como una visita al spa, que ofrece masajes, tratamientos corporales y tratamientos faciales. Ponte en forma jugando al golf o relájate tomando el sol en la playa privada. Encontrarás además conexión a Internet ...
Servicios
Para un relax sin igual, nada como una visita al spa, que ofrece masajes, tratamientos corporales y tratamientos faciales. Ponte en forma jugando al golf o relájate tomando el sol en la playa privada. Encontrarás además conexión a Internet wifi gratis, servicios de conserjería y servicio de cuidado infantil (de pago).
Servicios empresariales
Tendrás un centro de negocios abierto las 24 horas, tintorería y un servicio de recepción las 24 horas a tu disposición. ¿Estás organizando un evento en Cancún? En este alojamiento tienes a tu disposición 10126 metros cuadrados de espacio con zona para conferencias y salas de reuniones. Pagando un pequeño suplemento podrás aprovechar prestaciones como servicio de transporte al aeropuerto (ida y vuelta) disponible 24 horas y aparcamiento con asistencia gratuito.
Comida
Degusta algo de cocina mediterránea en Al Mar Restaurant, uno de los 5 restaurantes de este alojamiento. El alojamiento también te ofrece servicio de habitaciones con horario limitado y una cafetería. Relájate con un refresco en el bar en la playa, en el bar junto a la piscina o en uno de los 5 bares con salón. Se ofrece un desayuno bufé gratuito todos los días de 08:00 a 11:00.
Habitaciones
Te sentirás como en tu propia casa en cualquiera de las 426 habitaciones con aire acondicionado, artículos del minibar gratis y televisión LCD. La conexión wifi gratis te mantendrá en contacto con los tuyos. Además, podrás disfrutar de canales por cable. El baño privado con ducha está provisto de artículos de higiene personal gratuitos y secadores de pelo. Entre las comodidades, se incluyen caja fuerte, escritorio y teléfono.
Ubicación
Iberostar Selection Cancún - All Inclusive está en una fantástica zona de Cancún (Zona Hotelera), a solo 15 minutos a pie de Playas de la zona hotelera y Plaza la Isla. Además, este alojamiento con todo incluido se encuentra a 6,6 km de Playa Delfines y a 26,8 km de Club de golf Moon Palace.
Qué hay cerca
Centro comercial Kukulcan Plaza(0.1 millas)
Centro Comercial Luxury Avenue(0.1 millas)
Playa Marlín(0.3 millas)
Playas de la zona hotelera(0.3 millas)
Laguna Nichupté(0.3 millas)
Museo Sensorial del Tequila(0.6 millas)
El Sol de Cancún(0.6 millas)
Plaza la Isla(0.6 millas)
Playa Ballenas(0.7 millas)
Parque Nacional Costa Occidental de Isla Mujeres, Punta Cancún y Punta Nizuc(0.8 millas)
Isla Dorada(1.2 millas)
Aquaworld(1.4 millas)
Sala para eventos Oasis Arena(1.9 millas)
San Miguelito(1.9 millas)
Museo Maya de Cancún(2.2 millas)
El aeropuerto más práctico para llegar a Iberostar Selection Cancún - All Inclusive se encuentra en Cancún, Quintana Roo (CUN-Cancún Intl.)(12 millas)
Aparcamiento
Traslados al aeropuerto
Restaurante
Piscina
Centro de negocios
Servicio de habitaciones
Ubicación
Boulevard Kukulcan KM.17 Zona Hotelera, Avenida Kukulkán, Cancún, Benito Juárez, Estado de Quintana Roo, México
Centro comercial Kukulcan Plaza (0.1 millas)
Centro Comercial Luxury Avenue (0.1 millas)
Playa Marlín (0.3 millas)
Playas de la zona hotelera (0.3 millas)
Laguna Nichupté (0.3 millas)
Museo Sensorial del Tequila (0.6 millas)
Opciones de habitación
6
Villa, frente al mar
Detalles de la oferta
1 Cama Doble Extragrande
2 Camas Dobles
Capacidad: 4
624 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
5
Villa, frente al mar (Swim Out)
Detalles de la oferta
1 Cama Doble Extragrande
2 Camas Dobles
Capacidad: 4
624 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Baño privadoPiscina privada
7
Suite, vistas al mar (Master)
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 3
1475 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Baño privado
10
Habitación Premium, vistas al mar
Detalles de la oferta
1 Cama Doble Extragrande
2 Camas Dobles
Capacidad: 4
398 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Baño privado
8
Habitación Premium, vistas parciales al mar
Detalles de la oferta
2 Camas Dobles
1 Cama Doble Extragrande
Capacidad: 4
398 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Baño privado
10
Suite, frente al mar
Detalles de la oferta
2 Camas Dobles
1 Cama Doble Extragrande
Capacidad: 4
958 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Baño privado
9
Habitación Premium (Promo)
Detalles de la oferta
1 Cama Doble Extragrande
2 Camas Dobles
Capacidad: 4
398 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Baño privado
5
Habitación Premium, balcón, vistas al mar
Detalles de la oferta
1 Cama Doble Extragrande
2 Camas Dobles
Capacidad: 4
398 ft²
BalcónBalcón o terrazaAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
8
Villa, junto a la piscina
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 4
624 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
5
Habitación estándar
Detalles de la oferta
1 Cama Doble Extragrande
2 Camas Dobles
Capacidad: 4
398 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Baño privado
Reseñas de los huéspedes sobre Iberostar Selection Cancun - All Inclusive
8.5
Fabuloso
Basado en 1225 comentarios verificados
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
En Iberostar Selection Cancun - Todo Incluido, los huéspedes suelen elogiar al personal amable, la ubicación frente a la playa y las piscinas y áreas para niños orientadas a la familia, pero las experiencias varían debido a las habitaciones anticuadas en algunos casos y problemas operativos que a veces afectan la comodidad y la conveniencia.
Más información¿Te ha sido útil?
Opiniones de los huéspedes
En Iberostar Selection Cancun - Todo Incluido, los huéspedes suelen elogiar al personal amable, la ubicación frente a la playa y las piscinas y áreas para niños orientadas a la familia, pero las experiencias varían debido a las habitaciones anticuadas en algunos casos y problemas operativos que a veces afectan la comodidad y la conveniencia.
La calidad de la comida es inconsistente: mientras que algunos disfrutan de los buffets y algunos restaurantes, muchos señalan platos repetitivos o insípidos, la asignación de mesas por orden de llegada que requiere largas esperas, bebidas diluidas y casos ocasionales de enfermedades o etiquetado deficiente de alérgenos. Las habitaciones varían desde amplias suites con excelentes vistas hasta unidades anticuadas con problemas de mantenimiento y aire acondicionado; las áreas comunes pueden sentirse calurosas, los ascensores son lentos y, a veces, los jacuzzis o las superficies de la piscina necesitan reparaciones. El resort es generalmente limpio y animado durante el día, pero los informes de plagas en algunas habitaciones y un entretenimiento nocturno modesto aparecen en las reseñas. En general, espere un resort frente a la playa, ideal para familias, con una excelente ubicación y una calidad variable.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
Las grandes piscinas, una playa limpia y las áreas de chapoteo para niños/Star Camp son lo más destacado. Los inconvenientes incluyen ascensores y espacios públicos muy calurosos o lentos, jacuzzis templados o que no funcionan, ruido de construcción ocasional y superficies de piscina desgastadas.
Reseñas de huéspedes relacionadas
8
Christine
5 ago 2024
·
Se alojó 5 noches
I like the quietness and not too crowded. I wouldn't say I enjoyed the A/C was broken for two days, both rooms and lobby felt hot and humid. the food quality could be improved
I like the quietness and not too crowded. I wouldn't say I enjoyed the A/C was broken for two days, both rooms and lobby felt hot and humid. the food quality could be improved
8
David
25 feb 2025
·
Se alojó 7 noches
The property is noisy nite and day. Ads tell you there are 10 swimming pools, but if you stay in the main building, you only have access to 2. One pool is used as a playground for kids and teenagers with a constant boom-boom thumping beat in the background...like what you hear at an aerobics class. Annoying. You can hear the thumping all over the property. There is no quiet area. There are several (5-6) theme restaurants available to all. The best is the Hibachi Grill. The Mexican was the worst supplying platters of tacos for dinner. The Buffet restaurant is open 18 hrs a day and is consistently good with much variety. No matter which restaurant you choose, do not order a steak as we did (too many times) as they were always tough and stringy. Poor quality. The egg omelets are tasteless even with everything cheese added. The breakfast sausages are bad and taste like nothing you have ever had. The bacon is almost pure fat. Stay away. The numerous other food offerings are generally very good, including soups. You can pig-out on good ice cream. Hamburgers are well done and tasty, better so with cheese. Coffee isnt great but plentiful. Waiter service is excellent, always helpful and friendly. The water SERVED within the complex is purified and OK to drink. Tap water is not purified. The entire property is always very clean and very well-kept. Use their recommendations re airport transfers. You will enjoy your stay at the property.
The property is noisy nite and day. Ads tell you there are 10 swimming pools, but if you stay in the main building, you only have access to 2. One pool is used as a playground for kids and teenagers with a constant boom-boom thumping beat in the background...like what you hear at an aerobics class. Annoying. You can hear the thumping all over the property. There is no quiet area. There are several (5-6) theme restaurants available to all. The best is the Hibachi Grill. The Mexican was the worst supplying platters of tacos for dinner. The Buffet restaurant is open 18 hrs a day and is consistently good with much variety. No matter which restaurant you choose, do not order a steak as we did (too many times) as they were always tough and stringy. Poor quality. The egg omelets are tasteless even with everything cheese added. The breakfast sausages are bad and taste like nothing you have ever had. The bacon is almost pure fat. Stay away. The numerous other food offerings are generally very good, including soups. You can pig-out on good ice cream. Hamburgers are well done and tasty, better so with cheese. Coffee isnt great but plentiful. Waiter service is excellent, always helpful and friendly. The water SERVED within the complex is purified and OK to drink. Tap water is not purified. The entire property is always very clean and very well-kept. Use their recommendations re airport transfers. You will enjoy your stay at the property.
8
Luca Del
8 dic 2024
·
Se alojó 6 noches
mostly all was good. we were unfortunate to experience bad weather to fully enjoy the resort, however the staff/maintenance could have at least warmed up the pool and have working hot tubs. they were freezing, we just stayed in our room on a windy cloudy day. property is nice too walk around, the staff was also nice and professional. the room was great. the bed the shower and views were amazing. also very clean property. food slightly below average. they need to take the Mexican restaurant seriously. the hibachi was fun. some staff members tried to sell drugs which was disappointing and possibly unsafe. I would choose this resort again though.
mostly all was good. we were unfortunate to experience bad weather to fully enjoy the resort, however the staff/maintenance could have at least warmed up the pool and have working hot tubs. they were freezing, we just stayed in our room on a windy cloudy day. property is nice too walk around, the staff was also nice and professional. the room was great. the bed the shower and views were amazing. also very clean property. food slightly below average. they need to take the Mexican restaurant seriously. the hibachi was fun. some staff members tried to sell drugs which was disappointing and possibly unsafe. I would choose this resort again though.
8
Arash
20 nov 2025
·
Se alojó 5 noches
Great location in Hotel zone, very friendly staff, ok kept property and grounds, pools are great. BUT be aware of these 1) food quality is low and options are very limited, worse that any other 4-5 start hotel in Mexico 2) hot tub are not working or lukewarm water, definitely not a hot tub
Great location in Hotel zone, very friendly staff, ok kept property and grounds, pools are great. BUT be aware of these 1) food quality is low and options are very limited, worse that any other 4-5 start hotel in Mexico 2) hot tub are not working or lukewarm water, definitely not a hot tub
8
Marcela
8 may 2024
·
Se alojó 5 noches
I rate it a 4-star family hotel. Located on a BEAUTIFUL beach. The pool is really big and awesome. The entertainment staff are great. There are a lot of activities to participate in. Gabriel is very kind. My husband played spike ball with Ricardo for multiple days. I did the water aerobics. Loved the Frida show. With the gym staff, I did Zumba and sunrise yoga. Shout out to Daniel the chef. He came up to us multiple times to make sure the food was good. I normally never like all-inclusive food but the buffet and food in general were good! I loved getting burgers at the Mexican restaurant during the day. The tacos for dinner at the Mexican restaurant were delicious. The ribeye was great at the Steakhouse and enjoyed our experience at the Japanese. I didn't enjoy Horma as much. The pool floor needs renovation ASAP!! You can almost cut your feet walking since the bottom is peeling. They gave us a room with double beds instead of the king we asked for. There were a lot of gnats. The only thing I liked about the room was the water pressure in the shower. The biggest con is that the toilet smelled like sewer. It made the whole room smell like sewer and I had to sleep with a shirt on my face to avoid the smell. I almost changed my rating to a 3 because of this. Overall good family hotel for those looking to relax. Need to fix the sewer smell!! For young adults trying to party book the adults only side.
I rate it a 4-star family hotel. Located on a BEAUTIFUL beach. The pool is really big and awesome. The entertainment staff are great. There are a lot of activities to participate in. Gabriel is very kind. My husband played spike ball with Ricardo for multiple days. I did the water aerobics. Loved the Frida show. With the gym staff, I did Zumba and sunrise yoga. Shout out to Daniel the chef. He came up to us multiple times to make sure the food was good. I normally never like all-inclusive food but the buffet and food in general were good! I loved getting burgers at the Mexican restaurant during the day. The tacos for dinner at the Mexican restaurant were delicious. The ribeye was great at the Steakhouse and enjoyed our experience at the Japanese. I didn't enjoy Horma as much. The pool floor needs renovation ASAP!! You can almost cut your feet walking since the bottom is peeling. They gave us a room with double beds instead of the king we asked for. There were a lot of gnats. The only thing I liked about the room was the water pressure in the shower. The biggest con is that the toilet smelled like sewer. It made the whole room smell like sewer and I had to sleep with a shirt on my face to avoid the smell. I almost changed my rating to a 3 because of this. Overall good family hotel for those looking to relax. Need to fix the sewer smell!! For young adults trying to party book the adults only side.
10
Carmesa
4 sept 2025
·
Se alojó 4 noches
It was a lot of dining options staff was nice place was clean valet parking spa services was nice facility big and clean house keeping daily beautiful views swim up pool was nice beach was lovely just a excellent place could of had more entertainment or a night club otherwise great place
It was a lot of dining options staff was nice place was clean valet parking spa services was nice facility big and clean house keeping daily beautiful views swim up pool was nice beach was lovely just a excellent place could of had more entertainment or a night club otherwise great place
10
Eberhard Hagen Freihoff Genannt
11 mar 2025
·
Se alojó 7 noches
Everything was fabulous. I have been here many, many times. Front office could do better to explain reservation policies and need for special event signups. We were lucky to be taken care of by José, from Guest Services, and he made up for any possible shortcomings. Restaurants were decent. Some better, one worse. The best was the daily-changing buffet which we enjoyed surprisingly more than the various a la carte restaurants. Room was great, housekeeping very dedicated and caring, Beach was magnificent as always. Only thing are the hot tubs. Those are a welcomed alternative on a colder day, and that backfires, when they are only like warm… I suggest to remove them. Insight dive base, managed by Dressel Divers was closed during the entire stay. Nobody at the hotel could answer why. Hours of operations posted and obviously not followed. That was really upsetting, as diving was the purpose of the trip. Ended up at Aqua World. Not a fan, as way too commercial, but it worked out fine and was surprisingly well. Our gain, Dressel’s loss. I just think that the hotel should be on top of this, have details and otherwise kick them out of their property. Amazing stay and will be back soon. Thank you.
Everything was fabulous. I have been here many, many times. Front office could do better to explain reservation policies and need for special event signups. We were lucky to be taken care of by José, from Guest Services, and he made up for any possible shortcomings. Restaurants were decent. Some better, one worse. The best was the daily-changing buffet which we enjoyed surprisingly more than the various a la carte restaurants. Room was great, housekeeping very dedicated and caring, Beach was magnificent as always. Only thing are the hot tubs. Those are a welcomed alternative on a colder day, and that backfires, when they are only like warm… I suggest to remove them. Insight dive base, managed by Dressel Divers was closed during the entire stay. Nobody at the hotel could answer why. Hours of operations posted and obviously not followed. That was really upsetting, as diving was the purpose of the trip. Ended up at Aqua World. Not a fan, as way too commercial, but it worked out fine and was surprisingly well. Our gain, Dressel’s loss. I just think that the hotel should be on top of this, have details and otherwise kick them out of their property. Amazing stay and will be back soon. Thank you.
8
Robin
4 sept 2023
·
Se alojó 7 noches
This is an old hotel although they try to keep it in very good condition. Maintenance affects many areas, mainly air conditioning. The heat in the lobby, elevator, and rooms is horrible.
This is an old hotel although they try to keep it in very good condition. Maintenance affects many areas, mainly air conditioning. The heat in the lobby, elevator, and rooms is horrible.
10
Tasmin
10 sept 2025
·
Se alojó 6 noches
Swim-up bar, pool, beach, friendly staff. Great resort
Swim-up bar, pool, beach, friendly staff. Great resort
6
Marcello
20 abr 2025
·
Se alojó 6 noches
The building is not really manteined. With a small effort they can present the hotel much better. Finding a place to the beach is a race: not exactly what you expect to relax. The walls between the room seems to be made of paper: we didn't have luck, so basically we cannot really sleep until really really late at night despite we let them know in a gentle and also a rude way. The staff was nice, but in general this hotel worths less than half of what we payed. Never be there again and I will try to avoid also expedia: presentation of the hotel was fake: this is a 3 star hotel... to be generous... Good luck for your business, you really need it.
The building is not really manteined. With a small effort they can present the hotel much better. Finding a place to the beach is a race: not exactly what you expect to relax. The walls between the room seems to be made of paper: we didn't have luck, so basically we cannot really sleep until really really late at night despite we let them know in a gentle and also a rude way. The staff was nice, but in general this hotel worths less than half of what we payed. Never be there again and I will try to avoid also expedia: presentation of the hotel was fake: this is a 3 star hotel... to be generous... Good luck for your business, you really need it.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
Muchos huéspedes encuentran que la propiedad y las habitaciones están muy limpias y con un servicio de limpieza sólido. Sin embargo, varias reseñas mencionan plagas (hormigas, cucarachas, sospechas de chinches) y ocasionales fallas en el mantenimiento de las habitaciones o las áreas comunes.
Reseñas de huéspedes relacionadas
2
Sooyong
30 nov 2025
·
Se alojó 3 noches
I experienced bed bug bites during my stay, and I was itching all over. I only asked if they had any cream or ointment I could apply, but they told me that only paid medical services were available. I wasn’t trying to be a difficult guest, nor was I asking for anything special—just something to help with the itching. Instead, they questioned whether I had even been bitten there, said they needed to inspect the bed first, and told me there was nothing they could do. It made me feel like they saw me as someone trying to get compensation or credits, which was very upsetting. After returning home, I was so worried that bed bugs might have followed me in my luggage or clothes that I steamed everything twice, washed everything twice, and put it all through a hot dryer cycle twice. I really hope nothing came back with me. The whole experience left me feeling very frustrated and disappointed with how the hotel handled the situation.
I experienced bed bug bites during my stay, and I was itching all over. I only asked if they had any cream or ointment I could apply, but they told me that only paid medical services were available. I wasn’t trying to be a difficult guest, nor was I asking for anything special—just something to help with the itching. Instead, they questioned whether I had even been bitten there, said they needed to inspect the bed first, and told me there was nothing they could do. It made me feel like they saw me as someone trying to get compensation or credits, which was very upsetting. After returning home, I was so worried that bed bugs might have followed me in my luggage or clothes that I steamed everything twice, washed everything twice, and put it all through a hot dryer cycle twice. I really hope nothing came back with me. The whole experience left me feeling very frustrated and disappointed with how the hotel handled the situation.
8
Jennifer
24 nov 2025
·
Se alojó 7 noches
Room was clean. Housekeeping was great. Bed was comfy
Room was clean. Housekeeping was great. Bed was comfy
2
Elisavetta
8 may 2024
·
Se alojó 4 noches
Got food poisoning, ruined my whole trip. Room filled with cockroaches. Property is old and needs updating, several fountains are empty and look dilapidated. Nowhere near 5 stars.
Got food poisoning, ruined my whole trip. Room filled with cockroaches. Property is old and needs updating, several fountains are empty and look dilapidated. Nowhere near 5 stars.
6
Sharad
5 ene 2024
·
Not what I expected in terms of the quality of resort and food. Quite dirty lobby, elevators, etc. Food quality was also poor. Beach was clean and that was the only best part. Didn’t expect Iberostar property to be so low in quality.
Not what I expected in terms of the quality of resort and food. Quite dirty lobby, elevators, etc. Food quality was also poor. Beach was clean and that was the only best part. Didn’t expect Iberostar property to be so low in quality.
10
OTIS CHRISTOPHER
21 nov 2025
·
Se alojó 5 noches
Beautiful property, rooms were clean and staff were great!
Beautiful property, rooms were clean and staff were great!
2
Samuel
27 ene 2024
·
Se alojó 5 noches
Iberostar overall is a very beautiful resort with great pools and beach. We had some pretty major issues with the room that we felt were not taken super seriously. Our second night there we woke up to bugs crawling all over the floor and into our bags. We had to spend a lot of time on vacation shaking ants off our clothes and luggage. The hotel did give us another room, but it wasn’t available until 3pm that day, so we didn’t have a room from 9-3 due to their dirtiness. The hotel also didn’t seem especially shocked by this and we weren’t offered anything other than free laundry in exchange for this ordeal. We also had 5 different key cards stop working for our new room, so we had to spend even more time at reception getting new keys. The food at the hotel other than the Mexican restaurant (which was by far the highlight) was bland and pretty underwhelming. Biggest pros: the staff at the bars and restaurants, the pools and beach Biggest cons: cleanliness, food
Iberostar overall is a very beautiful resort with great pools and beach. We had some pretty major issues with the room that we felt were not taken super seriously. Our second night there we woke up to bugs crawling all over the floor and into our bags. We had to spend a lot of time on vacation shaking ants off our clothes and luggage. The hotel did give us another room, but it wasn’t available until 3pm that day, so we didn’t have a room from 9-3 due to their dirtiness. The hotel also didn’t seem especially shocked by this and we weren’t offered anything other than free laundry in exchange for this ordeal. We also had 5 different key cards stop working for our new room, so we had to spend even more time at reception getting new keys. The food at the hotel other than the Mexican restaurant (which was by far the highlight) was bland and pretty underwhelming. Biggest pros: the staff at the bars and restaurants, the pools and beach Biggest cons: cleanliness, food
6
Sanil
7 may 2024
·
Se alojó 5 noches
The buffet food wasn’t that good and they didn’t refill waters in the room. Room cleanliness was average, wouldn’t say 5 star.
The buffet food wasn’t that good and they didn’t refill waters in the room. Room cleanliness was average, wouldn’t say 5 star.
6
Daniela Isabel
29 ago 2024
·
Se alojó 4 noches
Las habitaciones están algo descuidadas, el aire acondicionado se apagaba solo, no rellenaban el frigobar como decían, la comida muy bien, la atención del personal también muy bien.
Las habitaciones están algo descuidadas, el aire acondicionado se apagaba solo, no rellenaban el frigobar como decían, la comida muy bien, la atención del personal también muy bien.
10
Jordan
19 nov 2025
·
Se alojó 8 noches
If you are a germophobe like me then you will appreciate this property. The staff stays on top of making sure the facility is clean. The room was also very clean. My only complaint would be they don’t have bottled water, they only have “purified” water. More than once I went to the buffet and thought the water had a foul flavor and a foul taste. We eventually had some water delivered from the convenience store up the road. I would still come back, the resort was beautiful.
If you are a germophobe like me then you will appreciate this property. The staff stays on top of making sure the facility is clean. The room was also very clean. My only complaint would be they don’t have bottled water, they only have “purified” water. More than once I went to the buffet and thought the water had a foul flavor and a foul taste. We eventually had some water delivered from the convenience store up the road. I would still come back, the resort was beautiful.
10
Juan
15 mar 2024
·
Se alojó 4 noches
Pros - Great pool area and beach. Plenty of food options. Staff is amazing. Cons - 2 small roaches in room. Beds could be more comfortable. Toilets in room don’t flush well.
Pros - Great pool area and beach. Plenty of food options. Staff is amazing. Cons - 2 small roaches in room. Beds could be more comfortable. Toilets in room don’t flush well.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Algunas habitaciones y suites son espaciosas, con vistas al mar y camas cómodas. Otras se sienten anticuadas, con problemas de aire acondicionado o eléctricos, duchas abiertas incómodas, puertas/cerraduras que se atascan y ruido de la construcción o los espectáculos nocturnos.
Reseñas de huéspedes relacionadas
10
Nairu
11 dic 2025
·
Se alojó 3 noches
We enjoyed our stay at Iberostar Cancun very much. We stayed at Family Suite on 9th floor. It is a unit at the end of the floor with ocean view and spacious terrace. It was spectacular! -- it feels brand new, ultra-modern, super spacious (958 sqft). Extremely clean with very comfortable beds. We enjoy every minute staying in the suite. The resort is beautiful, well maintained, all staff work very hard and are very nice. Food are good, but very little Asian food.
We enjoyed our stay at Iberostar Cancun very much. We stayed at Family Suite on 9th floor. It is a unit at the end of the floor with ocean view and spacious terrace. It was spectacular! -- it feels brand new, ultra-modern, super spacious (958 sqft). Extremely clean with very comfortable beds. We enjoy every minute staying in the suite. The resort is beautiful, well maintained, all staff work very hard and are very nice. Food are good, but very little Asian food.
10
Diana Andrea
20 jul 2025
·
Se alojó 5 noches
It’s a good family resort. I went with friends and kids and we were able to enjoy the bars, the restaurants. The rooms were hot, even after they put the temperature down. (You do not have access to manage your room AC, you need to call the front desk for them to adjust it). The staff were incredible, super attentive!!! We enjoyed the buffet the most and the main pool with the swim up bar.
It’s a good family resort. I went with friends and kids and we were able to enjoy the bars, the restaurants. The rooms were hot, even after they put the temperature down. (You do not have access to manage your room AC, you need to call the front desk for them to adjust it). The staff were incredible, super attentive!!! We enjoyed the buffet the most and the main pool with the swim up bar.
6
kamran
9 nov 2025
·
Se alojó 5 noches
I recently stayed at Iberostar Selection Cancun for my friend’s wedding. The property is beautiful, with stunning ocean views and a clean, well-kept beach. However, while the setting feels five-star, the experience overall was closer to a solid three-star stay. Some staff were friendly and professional, while others seemed tired or disinterested. Communication could be tricky with a few employees who spoke little English, but most people tried to help and were polite. The Steakhouse was the highlight — excellent ribeye and great service. The Italian restaurant, La Horma, was the opposite; our server was impatient and rolled his eyes when we ordered, which really took away from the experience, though the dessert there was fantastic. The pool and beach areas were beautiful and well maintained, with a very alert lifeguard who made us feel safe. The infinity pool and swim-up bars were perfect for relaxing. Entertainment, however, could be better. Daytime activities were limited, and most evening shows felt aimed at kids. Our room was bright and had a great view, but the shower had no door, leaving the floor wet every time. Still, housekeeping was reliable and the front desk followed up after every request, which was impressive. Overall, Iberostar Selection Cancun offers a beautiful location, great food at the Steakhouse, and excellent housekeeping — but the inconsistent service and weak entertainment keep it from feeling truly five-star.
I recently stayed at Iberostar Selection Cancun for my friend’s wedding. The property is beautiful, with stunning ocean views and a clean, well-kept beach. However, while the setting feels five-star, the experience overall was closer to a solid three-star stay. Some staff were friendly and professional, while others seemed tired or disinterested. Communication could be tricky with a few employees who spoke little English, but most people tried to help and were polite. The Steakhouse was the highlight — excellent ribeye and great service. The Italian restaurant, La Horma, was the opposite; our server was impatient and rolled his eyes when we ordered, which really took away from the experience, though the dessert there was fantastic. The pool and beach areas were beautiful and well maintained, with a very alert lifeguard who made us feel safe. The infinity pool and swim-up bars were perfect for relaxing. Entertainment, however, could be better. Daytime activities were limited, and most evening shows felt aimed at kids. Our room was bright and had a great view, but the shower had no door, leaving the floor wet every time. Still, housekeeping was reliable and the front desk followed up after every request, which was impressive. Overall, Iberostar Selection Cancun offers a beautiful location, great food at the Steakhouse, and excellent housekeeping — but the inconsistent service and weak entertainment keep it from feeling truly five-star.
6
Mary A
4 ago 2024
·
Se alojó 8 noches
Room outdated sheets stained. Changed room. Lost power and no AC for an entire day. Vent fell out of wall. No notification about the power.
Room outdated sheets stained. Changed room. Lost power and no AC for an entire day. Vent fell out of wall. No notification about the power.
6
Michel
12 oct 2025
·
Se alojó 5 noches
Iberostar Cancun has the potential to be a real five star hotel, however, as one of the staff said it, it’s the oldest property of the chain in the area and they are keeping it that way just to get guests to buy a timeshare to be in other ones of their properties. To do that, they give great service and show the potential in case someone wants to be in one of their newer properties while neglecting this one. The property is showing age, with us encountering many issues, some left unresolved. Examples are broken fridge, toilet, ac, and door chain. In addition, even though they claim restaurants need no reservations besides Japanese, good luck eating at any if you are not first in line. The beach is not kids friendly and was first week of October still loaded with seaweed. The food in buffet was good for breakfast and lunch but not for dinner. On the other hand, pools are great, entertainment is awesome, and staff are nice. Drinks whether alcohol or coffee are great. Overall, I would not book Iberostar Cancún again because they are not close to what they claim to be.
Iberostar Cancun has the potential to be a real five star hotel, however, as one of the staff said it, it’s the oldest property of the chain in the area and they are keeping it that way just to get guests to buy a timeshare to be in other ones of their properties. To do that, they give great service and show the potential in case someone wants to be in one of their newer properties while neglecting this one. The property is showing age, with us encountering many issues, some left unresolved. Examples are broken fridge, toilet, ac, and door chain. In addition, even though they claim restaurants need no reservations besides Japanese, good luck eating at any if you are not first in line. The beach is not kids friendly and was first week of October still loaded with seaweed. The food in buffet was good for breakfast and lunch but not for dinner. On the other hand, pools are great, entertainment is awesome, and staff are nice. Drinks whether alcohol or coffee are great. Overall, I would not book Iberostar Cancún again because they are not close to what they claim to be.
10
Alejandro
23 ago 2025
·
Se alojó 3 noches
Great selection and variety at the buffet, honestly no need to book specialty restaurants. Friendly staff. Outdated AC units.
Great selection and variety at the buffet, honestly no need to book specialty restaurants. Friendly staff. Outdated AC units.
6
Abraham Salcedo
9 jun 2025
·
Se alojó 5 noches
First of all, we paid for two queen beds which we didn't get. They gave us full beds for a family of four, I was not happy about that. Our room door was jam, it did not closed properly. At one point I went to the room and it was open, after calling them to fix it two times.
First of all, we paid for two queen beds which we didn't get. They gave us full beds for a family of four, I was not happy about that. Our room door was jam, it did not closed properly. At one point I went to the room and it was open, after calling them to fix it two times.
10
Sheik
10 ago 2025
·
Se alojó 5 noches
Rooms and showers can be updated
Rooms and showers can be updated
4
Edward
15 ene 2025
·
Se alojó 5 noches
Been to Cancun a dozen times and always enjoyed the all inclusive Hotels. Some were great, most were very good. This Iberostar Selection Hotel was terrible. Very busy, noisy, and they were painting near our room so it smelled bad for the first day. The elevators took forever, were always crowded and really slow. Frustrating to wait for a spot all the time. Poor English speakers among most of the staff here. This would be ok overall since it is Mexico, but no one seemed to know anything about basic stuff at the hotel. No availability at the restaurants which do not take reservations (except the Japanese restaurant). We were stuck eating at the buffet every night except for one night when I complained and went to management and they "fit" us in the schedule after wrangling with them. The restaurants were always full. So sorry. Buffet was stale, with mostly all the same choices every day and poorly restocked. Ceviche was empty every time I went for some, no salsa or other standard Mexican stuff and the Guacamole was from a mix and not real! As a matter of fact, most of the food seemed like processed stuff like powdered milk, instant mashed potatoes and so forth like you would get at a Motel 6. No real fresh juices, just watered down powdered drinks and soda machines. Basically, the food sucked. The beach has huge rocks at this location and you CANNOT swim at this hotel. You have to walk down the beach to a sandbar where there are no big rocks. I can not recommend this location!!
Been to Cancun a dozen times and always enjoyed the all inclusive Hotels. Some were great, most were very good. This Iberostar Selection Hotel was terrible. Very busy, noisy, and they were painting near our room so it smelled bad for the first day. The elevators took forever, were always crowded and really slow. Frustrating to wait for a spot all the time. Poor English speakers among most of the staff here. This would be ok overall since it is Mexico, but no one seemed to know anything about basic stuff at the hotel. No availability at the restaurants which do not take reservations (except the Japanese restaurant). We were stuck eating at the buffet every night except for one night when I complained and went to management and they "fit" us in the schedule after wrangling with them. The restaurants were always full. So sorry. Buffet was stale, with mostly all the same choices every day and poorly restocked. Ceviche was empty every time I went for some, no salsa or other standard Mexican stuff and the Guacamole was from a mix and not real! As a matter of fact, most of the food seemed like processed stuff like powdered milk, instant mashed potatoes and so forth like you would get at a Motel 6. No real fresh juices, just watered down powdered drinks and soda machines. Basically, the food sucked. The beach has huge rocks at this location and you CANNOT swim at this hotel. You have to walk down the beach to a sandbar where there are no big rocks. I can not recommend this location!!
2
Jacob
13 oct 2025
·
Se alojó 3 noches
This resort was so outdated. The rooms were old and not clean. The toilet would gurgle and bubble when others flushed. The staff was not very helpful and were so slow. The food was very mediocre. Waited on hold for 30mins every call. The concierge marked us as a no show for our shuttle when we were standing waiting for our shuttle an hour before hand. Overall a very poor experience
This resort was so outdated. The rooms were old and not clean. The toilet would gurgle and bubble when others flushed. The staff was not very helpful and were so slow. The food was very mediocre. Waited on hold for 30mins every call. The concierge marked us as a no show for our shuttle when we were standing waiting for our shuttle an hour before hand. Overall a very poor experience
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
El personal es ampliamente descrito como amable, trabajador y servicial. Aún así, el servicio puede ser inconsistente: problemas en la recepción, respuestas lentas en bares/restaurantes y ofertas insistentes de presentaciones o membresías son quejas recurrentes.
Reseñas de huéspedes relacionadas
8
David
25 feb 2025
·
Se alojó 7 noches
The property is noisy nite and day. Ads tell you there are 10 swimming pools, but if you stay in the main building, you only have access to 2. One pool is used as a playground for kids and teenagers with a constant boom-boom thumping beat in the background...like what you hear at an aerobics class. Annoying. You can hear the thumping all over the property. There is no quiet area. There are several (5-6) theme restaurants available to all. The best is the Hibachi Grill. The Mexican was the worst supplying platters of tacos for dinner. The Buffet restaurant is open 18 hrs a day and is consistently good with much variety. No matter which restaurant you choose, do not order a steak as we did (too many times) as they were always tough and stringy. Poor quality. The egg omelets are tasteless even with everything cheese added. The breakfast sausages are bad and taste like nothing you have ever had. The bacon is almost pure fat. Stay away. The numerous other food offerings are generally very good, including soups. You can pig-out on good ice cream. Hamburgers are well done and tasty, better so with cheese. Coffee isnt great but plentiful. Waiter service is excellent, always helpful and friendly. The water SERVED within the complex is purified and OK to drink. Tap water is not purified. The entire property is always very clean and very well-kept. Use their recommendations re airport transfers. You will enjoy your stay at the property.
The property is noisy nite and day. Ads tell you there are 10 swimming pools, but if you stay in the main building, you only have access to 2. One pool is used as a playground for kids and teenagers with a constant boom-boom thumping beat in the background...like what you hear at an aerobics class. Annoying. You can hear the thumping all over the property. There is no quiet area. There are several (5-6) theme restaurants available to all. The best is the Hibachi Grill. The Mexican was the worst supplying platters of tacos for dinner. The Buffet restaurant is open 18 hrs a day and is consistently good with much variety. No matter which restaurant you choose, do not order a steak as we did (too many times) as they were always tough and stringy. Poor quality. The egg omelets are tasteless even with everything cheese added. The breakfast sausages are bad and taste like nothing you have ever had. The bacon is almost pure fat. Stay away. The numerous other food offerings are generally very good, including soups. You can pig-out on good ice cream. Hamburgers are well done and tasty, better so with cheese. Coffee isnt great but plentiful. Waiter service is excellent, always helpful and friendly. The water SERVED within the complex is purified and OK to drink. Tap water is not purified. The entire property is always very clean and very well-kept. Use their recommendations re airport transfers. You will enjoy your stay at the property.
8
Jennifer
25 abr 2024
·
Se alojó 5 noches
The staff in the buffet are amazing. They are always hustling and the food was good. They have a huge variety. The pool bars are understaffed and one must wait a long time to get served. However, the staff is also accommodating and will be happy to fill up your own bottle or the hotels smaller cup. Paid cabanas and free seating were available each day - we were there last week in March. Forget about eating at the onsite restaurants- you will never get in. Not sure how people get seated. I honestly think it’s a secret or you have to pay someone. We tried and had no luck so it was always the buffet Glad we liked it. Don’t I repeat don’t eat at the Mexican restaurant down by the water. I can’t give it a lower rating than zero but it’s a minus 10. I repeat the buffet is good. The hotel is run down and old. The rooms are old and show signs of needed repair. The balcony chairs were damaged as well. It was a quiet room however. Overall the guests were respectful and calm. The pools were pretty empty for the most part. Beach is beautiful and clean. I think a lot of people must do excursions during the day. Check in was a mess because we arrived very late after a delayed flight. The door to one of our rooms was very difficult to open as well. The bathroom was super small and left a lot to be desired. I would not return to this property. We were on the Selection side because one of my kids was 16.
The staff in the buffet are amazing. They are always hustling and the food was good. They have a huge variety. The pool bars are understaffed and one must wait a long time to get served. However, the staff is also accommodating and will be happy to fill up your own bottle or the hotels smaller cup. Paid cabanas and free seating were available each day - we were there last week in March. Forget about eating at the onsite restaurants- you will never get in. Not sure how people get seated. I honestly think it’s a secret or you have to pay someone. We tried and had no luck so it was always the buffet Glad we liked it. Don’t I repeat don’t eat at the Mexican restaurant down by the water. I can’t give it a lower rating than zero but it’s a minus 10. I repeat the buffet is good. The hotel is run down and old. The rooms are old and show signs of needed repair. The balcony chairs were damaged as well. It was a quiet room however. Overall the guests were respectful and calm. The pools were pretty empty for the most part. Beach is beautiful and clean. I think a lot of people must do excursions during the day. Check in was a mess because we arrived very late after a delayed flight. The door to one of our rooms was very difficult to open as well. The bathroom was super small and left a lot to be desired. I would not return to this property. We were on the Selection side because one of my kids was 16.
2
Jennifer
30 nov 2025
·
Se alojó 4 noches
Our stay had great moments, but overall it was disappointing. Most of the staff- instructors, wait staff, and bellhops—were fantastic and the beach was beautiful. Unfortunately, the front desk was the complete opposite. Challenging and dismissive which set a poor tone for the stay. We ran into several issues with our room. We experienced surprise maintenance visits, water damage that left a mildew smell, electrical issues and a layout with almost no privacy between the bathroom and shower areas. With 4 adults in a room that had only 1 bed and a broken fold-out couch (told could fit 4), we had to request cots three times before they finally arrived. Pillows were bulky and uncomfortable. A “wine debacle” added frustration—asking for a glass resulted in a full bottle being charged $100!). We challenged the staff and ultimately were told to bring it up at checkout - we did and then were told we had to pay for the bottle because it was “empty,” despite it being left in the room over 1/2 full. They insisted and we felt bamboozled. Restaurant access also wasn’t user-friendly; this should really be integrated into the app. Entertainment was lacklustre and geared mostly toward kids. And between the slow elevators and the relentless construction noise—so loud we could barely have a conversation at breakfast—it made it difficult to fully relax. There were bright spots thanks to the wonderful staff outside the front desk, but overall? I DO NOT RECOMMEND and will not be back.
Our stay had great moments, but overall it was disappointing. Most of the staff- instructors, wait staff, and bellhops—were fantastic and the beach was beautiful. Unfortunately, the front desk was the complete opposite. Challenging and dismissive which set a poor tone for the stay. We ran into several issues with our room. We experienced surprise maintenance visits, water damage that left a mildew smell, electrical issues and a layout with almost no privacy between the bathroom and shower areas. With 4 adults in a room that had only 1 bed and a broken fold-out couch (told could fit 4), we had to request cots three times before they finally arrived. Pillows were bulky and uncomfortable. A “wine debacle” added frustration—asking for a glass resulted in a full bottle being charged $100!). We challenged the staff and ultimately were told to bring it up at checkout - we did and then were told we had to pay for the bottle because it was “empty,” despite it being left in the room over 1/2 full. They insisted and we felt bamboozled. Restaurant access also wasn’t user-friendly; this should really be integrated into the app. Entertainment was lacklustre and geared mostly toward kids. And between the slow elevators and the relentless construction noise—so loud we could barely have a conversation at breakfast—it made it difficult to fully relax. There were bright spots thanks to the wonderful staff outside the front desk, but overall? I DO NOT RECOMMEND and will not be back.
6
kamran
9 nov 2025
·
Se alojó 5 noches
I recently stayed at Iberostar Selection Cancun for my friend’s wedding. The property is beautiful, with stunning ocean views and a clean, well-kept beach. However, while the setting feels five-star, the experience overall was closer to a solid three-star stay. Some staff were friendly and professional, while others seemed tired or disinterested. Communication could be tricky with a few employees who spoke little English, but most people tried to help and were polite. The Steakhouse was the highlight — excellent ribeye and great service. The Italian restaurant, La Horma, was the opposite; our server was impatient and rolled his eyes when we ordered, which really took away from the experience, though the dessert there was fantastic. The pool and beach areas were beautiful and well maintained, with a very alert lifeguard who made us feel safe. The infinity pool and swim-up bars were perfect for relaxing. Entertainment, however, could be better. Daytime activities were limited, and most evening shows felt aimed at kids. Our room was bright and had a great view, but the shower had no door, leaving the floor wet every time. Still, housekeeping was reliable and the front desk followed up after every request, which was impressive. Overall, Iberostar Selection Cancun offers a beautiful location, great food at the Steakhouse, and excellent housekeeping — but the inconsistent service and weak entertainment keep it from feeling truly five-star.
I recently stayed at Iberostar Selection Cancun for my friend’s wedding. The property is beautiful, with stunning ocean views and a clean, well-kept beach. However, while the setting feels five-star, the experience overall was closer to a solid three-star stay. Some staff were friendly and professional, while others seemed tired or disinterested. Communication could be tricky with a few employees who spoke little English, but most people tried to help and were polite. The Steakhouse was the highlight — excellent ribeye and great service. The Italian restaurant, La Horma, was the opposite; our server was impatient and rolled his eyes when we ordered, which really took away from the experience, though the dessert there was fantastic. The pool and beach areas were beautiful and well maintained, with a very alert lifeguard who made us feel safe. The infinity pool and swim-up bars were perfect for relaxing. Entertainment, however, could be better. Daytime activities were limited, and most evening shows felt aimed at kids. Our room was bright and had a great view, but the shower had no door, leaving the floor wet every time. Still, housekeeping was reliable and the front desk followed up after every request, which was impressive. Overall, Iberostar Selection Cancun offers a beautiful location, great food at the Steakhouse, and excellent housekeeping — but the inconsistent service and weak entertainment keep it from feeling truly five-star.
4
Kalale
25 nov 2025
·
Se alojó 5 noches
Not good at all. Guest services were poor, and several servers and spa staff showed noticeable attitude. We were there for my wedding, and despite spending a significant amount of money and bringing them business, we didn’t receive a single gesture of special treatment—not even a flower or a simple “congratulations.” Meanwhile, two single male friends of mine who were just sharing a room received flowers on their beds on the night of my wedding. We were a group of over 20 people, and every single one of us felt disrespected. Room cleaning was inconsistent, and it was clear that guest services were unwilling to help unless a tip was involved. I’ve been to Mexico many times, and this was far from top-resort service. I am extremely disappointed and honestly embarrassed that I chose this place for my friends and family to stay during my wedding.
Not good at all. Guest services were poor, and several servers and spa staff showed noticeable attitude. We were there for my wedding, and despite spending a significant amount of money and bringing them business, we didn’t receive a single gesture of special treatment—not even a flower or a simple “congratulations.” Meanwhile, two single male friends of mine who were just sharing a room received flowers on their beds on the night of my wedding. We were a group of over 20 people, and every single one of us felt disrespected. Room cleaning was inconsistent, and it was clear that guest services were unwilling to help unless a tip was involved. I’ve been to Mexico many times, and this was far from top-resort service. I am extremely disappointed and honestly embarrassed that I chose this place for my friends and family to stay during my wedding.
10
Soua
25 nov 2025
·
Se alojó 10 noches
Great resort with great staff.
Great resort with great staff.
8
MAGALI
4 sept 2023
·
Se alojó 3 noches
La propiedad y el servicio fue excelente, A la llegada el checking fue muy fácil u agradable, luego al pasar a Consergie te invitan a una presentacion , lógicamente para ofrecerte la compra de cierta membresía, donde el personal de ventas se mostraron muy cordiales , luego nos pasaron a los gerentes, donde creo a título personal se mostraron muy incisivos a comprar la membresía desafiando nuestra intiligencia y la forma de tomar decisiones…más allá que le dimos la oportunidad que ellos querían para hacer la presentación, Por lo general todo estuvo muy bien y organizado
La propiedad y el servicio fue excelente, A la llegada el checking fue muy fácil u agradable, luego al pasar a Consergie te invitan a una presentacion , lógicamente para ofrecerte la compra de cierta membresía, donde el personal de ventas se mostraron muy cordiales , luego nos pasaron a los gerentes, donde creo a título personal se mostraron muy incisivos a comprar la membresía desafiando nuestra intiligencia y la forma de tomar decisiones…más allá que le dimos la oportunidad que ellos querían para hacer la presentación, Por lo general todo estuvo muy bien y organizado
4
Mariana
14 jun 2025
·
Se alojó 3 noches
It takes forever to get what you requested,some staff are great Ricardo was then you have other people like consta I believe that was her name completely rude The wait for servers to come and give you a drink or something requested is unreal
It takes forever to get what you requested,some staff are great Ricardo was then you have other people like consta I believe that was her name completely rude The wait for servers to come and give you a drink or something requested is unreal
2
Fadi Amer nadhim
3 ago 2025
·
Se alojó 4 noches
I was very disappointed, i have been there back in 2021 and it was amazing, then in 2025 i decided to go back to the same spot and i took more families with me this time and it was disappointing in terms of service and front desk and the room i spoke to the receptionist and i escalated my issue to the supervisor and i spoke to the manger none of them could have accommodated my request or my issues. I feel like they don’t care about you anymore as they know once you book and arrive there you are stuck to what you have because there is no way back!!! I will not go there anymore and do not recommend anybody to go there !
I was very disappointed, i have been there back in 2021 and it was amazing, then in 2025 i decided to go back to the same spot and i took more families with me this time and it was disappointing in terms of service and front desk and the room i spoke to the receptionist and i escalated my issue to the supervisor and i spoke to the manger none of them could have accommodated my request or my issues. I feel like they don’t care about you anymore as they know once you book and arrive there you are stuck to what you have because there is no way back!!! I will not go there anymore and do not recommend anybody to go there !
6
Sarah
6 jul 2024
·
Se alojó 3 noches
The property was clean and well kept, but we had a difficult time with check-in. I had made a change about a week prior to arriving, had confirmation emails and numbers from Expedia, but the front desk could not find my reservation at all. We waited at the front desk for an hour, sharing and resharing my confirmation, dates, etc. Eventually they gave us a room, but it was rather embarrassing to stand there so long looking as if I had never made a reservation. Even the front gate security was able to find our name to let the shuttle drop us off. Other than this, the resort was very accommodating and a good value, but communication between them and third party services needs fine tuning.
The property was clean and well kept, but we had a difficult time with check-in. I had made a change about a week prior to arriving, had confirmation emails and numbers from Expedia, but the front desk could not find my reservation at all. We waited at the front desk for an hour, sharing and resharing my confirmation, dates, etc. Eventually they gave us a room, but it was rather embarrassing to stand there so long looking as if I had never made a reservation. Even the front gate security was able to find our name to let the shuttle drop us off. Other than this, the resort was very accommodating and a good value, but communication between them and third party services needs fine tuning.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
Frente a la playa en la Zona Hotelera, con fácil acceso a la playa y a poca distancia en coche del aeropuerto. Las condiciones del mar pueden ser agitadas o rocosas en algunos lugares, según la temporada.
Reseñas de huéspedes relacionadas
8
miriam
7 ago 2023
·
Se alojó 4 noches
Excelente ubicación
Excelente ubicación
10
Mallory
6 jul 2025
·
Se alojó 7 noches
This was a great place to stay with our teenager sons. The buffet was different every night for dinner and the different restaurants you could eat at on the property were amazing too. The beach access was wonderful and getting an Uber was easy as well.
This was a great place to stay with our teenager sons. The buffet was different every night for dinner and the different restaurants you could eat at on the property were amazing too. The beach access was wonderful and getting an Uber was easy as well.
10
Jin
10 mar 2024
·
Se alojó 7 noches
Beach is the best in the hotel zone, and not too many people
Beach is the best in the hotel zone, and not too many people
10
Jennifer
28 mar 2025
·
Se alojó 4 noches
Short drive from the airport but a bit of a distance from shopping centers aside from what was on the resort. Staff was friendly and helpful and the resort felt safe. The only issue we had was the room temperature control didn’t work well so it was quite cold in our room
Short drive from the airport but a bit of a distance from shopping centers aside from what was on the resort. Staff was friendly and helpful and the resort felt safe. The only issue we had was the room temperature control didn’t work well so it was quite cold in our room
8
Arash
20 nov 2025
·
Se alojó 5 noches
Great location in Hotel zone, very friendly staff, ok kept property and grounds, pools are great. BUT be aware of these 1) food quality is low and options are very limited, worse that any other 4-5 start hotel in Mexico 2) hot tub are not working or lukewarm water, definitely not a hot tub
Great location in Hotel zone, very friendly staff, ok kept property and grounds, pools are great. BUT be aware of these 1) food quality is low and options are very limited, worse that any other 4-5 start hotel in Mexico 2) hot tub are not working or lukewarm water, definitely not a hot tub
8
ayman
16 sept 2025
·
Se alojó 4 noches
Beach access and views
Beach access and views
8
Jocelyn
25 ago 2024
·
Se alojó 4 noches
The hotel looks like it was in full splendor in the ’60s. The buildings look like they need more care. It is a big property. The staff, in general, are lovely; they always care for the details. They are friendly and polite. We must mention Kenya, who was very courteous, at the beach all days we were there. The beach location is spectacular.
The hotel looks like it was in full splendor in the ’60s. The buildings look like they need more care. It is a big property. The staff, in general, are lovely; they always care for the details. They are friendly and polite. We must mention Kenya, who was very courteous, at the beach all days we were there. The beach location is spectacular.
10
Indira
30 abr 2024
·
Se alojó 4 noches
Great service, cleanliness is spot on, rooms are a bit outdated, food is as in most resorts good enough. Great option for families, beach access is wonderful, however we had issues with our key lock for room 143! No matter how many times we got new key cards the reader wasn’t working well and we’d find ourselves standing outside the room inserting continuously until it opened or we’d have to walk back to the lobby and ask for another key, just to run into the same problem. Staff said we couldn’t keep key cards next to electronic devices or credit cards, which at first we thought was the issue, but after running into the same problem with new key card we realized it was the door lock reader.
Great service, cleanliness is spot on, rooms are a bit outdated, food is as in most resorts good enough. Great option for families, beach access is wonderful, however we had issues with our key lock for room 143! No matter how many times we got new key cards the reader wasn’t working well and we’d find ourselves standing outside the room inserting continuously until it opened or we’d have to walk back to the lobby and ask for another key, just to run into the same problem. Staff said we couldn’t keep key cards next to electronic devices or credit cards, which at first we thought was the issue, but after running into the same problem with new key card we realized it was the door lock reader.
8
Roberto
16 may 2024
·
Se alojó 7 noches
Though the property had some signs of aging/wear, the property was still very beautiful. Staff goes above and beyond to ensure you have an enjoyable stay. The grounds were well maintained and its right in the heart of the hotel zone. I would definitely stay here again!
Though the property had some signs of aging/wear, the property was still very beautiful. Staff goes above and beyond to ensure you have an enjoyable stay. The grounds were well maintained and its right in the heart of the hotel zone. I would definitely stay here again!
10
Daniel A
15 jul 2025
·
Se alojó 4 noches
The staff were friendly and the food and room were excellent. The beach is not that great, however.
The staff were friendly and the food and room were excellent. The beach is not that great, however.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
Las opiniones son variadas: algunos disfrutan de los variados buffets y algunos restaurantes (especialmente hibachi/carnes), mientras que muchos encuentran la comida repetitiva o insípida y las bebidas diluidas. La asignación de mesas por orden de llegada provoca largas esperas y algunos informan de enfermedades o etiquetado deficiente de alérgenos.
Reseñas de huéspedes relacionadas
6
mark
18 may 2025
·
Se alojó 6 noches
We were under the impression during our stay we would have a number of restaurants to choose from reality is that many of these restaurants rotate days of closing perhaps due to lower occupancy but the restaurants were so small that even when they were open they would feel very very quickly some of these restaurants could see no more than 100 people and with a occupancy level of some 1500 plus in this Resort you could see how this could become a problem even with lower occupancy and then rotating days where everyone wants to try the restaurant because it's been closed so you can't get a table this was probably the most frustrating when you're spending 600 plus a night there are a few bars on property but only the main lobby bar seems to have a proper selection of spirits FYI right after checking in they try to tell you that you get a free spa treatment by checking in with the concierge that is a sales pitch that you might sign up for where you can buy a membership My suggestion is that if this is something that you are considering make sure you do this late in your vacation there so you have a real understanding of what you may be potentially buying so take the property out for a spin before signing on the dotted line
We were under the impression during our stay we would have a number of restaurants to choose from reality is that many of these restaurants rotate days of closing perhaps due to lower occupancy but the restaurants were so small that even when they were open they would feel very very quickly some of these restaurants could see no more than 100 people and with a occupancy level of some 1500 plus in this Resort you could see how this could become a problem even with lower occupancy and then rotating days where everyone wants to try the restaurant because it's been closed so you can't get a table this was probably the most frustrating when you're spending 600 plus a night there are a few bars on property but only the main lobby bar seems to have a proper selection of spirits FYI right after checking in they try to tell you that you get a free spa treatment by checking in with the concierge that is a sales pitch that you might sign up for where you can buy a membership My suggestion is that if this is something that you are considering make sure you do this late in your vacation there so you have a real understanding of what you may be potentially buying so take the property out for a spin before signing on the dotted line
6
Erin
2 ene 2025
·
Se alojó 6 noches
We went as a family of 10 to enjoy Christmas together in Cancun. The facilities are pretty dated but we really like all the pools. The buffet was okay, had many options but a lot of the food wasn’t hot (usual buffet problem). The restaurants had great food but we had some issues getting seated the first night because only the hibachi restaurant takes reservations. That was extremely frustrating and we ended up at the buffet for dinner.
We went as a family of 10 to enjoy Christmas together in Cancun. The facilities are pretty dated but we really like all the pools. The buffet was okay, had many options but a lot of the food wasn’t hot (usual buffet problem). The restaurants had great food but we had some issues getting seated the first night because only the hibachi restaurant takes reservations. That was extremely frustrating and we ended up at the buffet for dinner.
4
Guadalupe
6 ago 2025
·
Se alojó 5 noches
If you need an honest opinion from someone who works hard to vacation this one is it, overall we rate the place a 3/10 for starters, food was mediocre at best! We ate there 3 times out of our 6 nights because the food was terrible and bland! Everything in the souvenir/store inside is extremely over priced! $50 for a aerosol can of sunblock, just get an Uber to the nearest Oxxo, second of all drinks are not great! Water down alcohol, the bar pool closed at 6pm which is a joke! There is only 4 restaurants and they don’t open till 5:30 and one is reservation only, they were trying to give us a reservation Thursday morning for Saturday night, third of all do not do the (90 min only presentation) for some (free massages) or any other thing they offer you, Rodrigo especially was the worst!!!!!!!!!!!!!!! Told us it was no pressure if we didn’t like it, I put a 90 min timer on my phone and was generous and gave them an extra 30 min of my time cause we had a scheduled tour which they were not respecting after I had told them I had a tour scheduled before we started, over all I would not recommend any one staying here go somewhere else!!!!!!!!! If you really want a (Mexico experience) this is not the place for you! Also room ac could barely keep up. Also really important! Hallways and elevators DO NOT HAVE AC!!!!!!!!!!! It is extremely hot!!!!! If you want your moneys worth go somewhere else!
If you need an honest opinion from someone who works hard to vacation this one is it, overall we rate the place a 3/10 for starters, food was mediocre at best! We ate there 3 times out of our 6 nights because the food was terrible and bland! Everything in the souvenir/store inside is extremely over priced! $50 for a aerosol can of sunblock, just get an Uber to the nearest Oxxo, second of all drinks are not great! Water down alcohol, the bar pool closed at 6pm which is a joke! There is only 4 restaurants and they don’t open till 5:30 and one is reservation only, they were trying to give us a reservation Thursday morning for Saturday night, third of all do not do the (90 min only presentation) for some (free massages) or any other thing they offer you, Rodrigo especially was the worst!!!!!!!!!!!!!!! Told us it was no pressure if we didn’t like it, I put a 90 min timer on my phone and was generous and gave them an extra 30 min of my time cause we had a scheduled tour which they were not respecting after I had told them I had a tour scheduled before we started, over all I would not recommend any one staying here go somewhere else!!!!!!!!! If you really want a (Mexico experience) this is not the place for you! Also room ac could barely keep up. Also really important! Hallways and elevators DO NOT HAVE AC!!!!!!!!!!! It is extremely hot!!!!! If you want your moneys worth go somewhere else!
4
Ann
10 jun 2025
·
Se alojó 4 noches
All staff were exceptional in all areas but watering down drinks with tequila when you asked for vodka doesn’t work. This happened over and over again to many people. The food and the buffet was good and in the Italian restaurant as well but all other areas were subpar. Low shelf alcohol. Too many other great choices in area.
All staff were exceptional in all areas but watering down drinks with tequila when you asked for vodka doesn’t work. This happened over and over again to many people. The food and the buffet was good and in the Italian restaurant as well but all other areas were subpar. Low shelf alcohol. Too many other great choices in area.
8
Arash
20 nov 2025
·
Se alojó 5 noches
Great location in Hotel zone, very friendly staff, ok kept property and grounds, pools are great. BUT be aware of these 1) food quality is low and options are very limited, worse that any other 4-5 start hotel in Mexico 2) hot tub are not working or lukewarm water, definitely not a hot tub
Great location in Hotel zone, very friendly staff, ok kept property and grounds, pools are great. BUT be aware of these 1) food quality is low and options are very limited, worse that any other 4-5 start hotel in Mexico 2) hot tub are not working or lukewarm water, definitely not a hot tub
8
Sandra
16 oct 2025
·
Se alojó 5 noches
The food is not the greatest anymore. Very repetitive. If you go, make sure to try the a la carte restaurants
The food is not the greatest anymore. Very repetitive. If you go, make sure to try the a la carte restaurants
6
Toria
7 may 2024
·
Se alojó 6 noches
This was definitely the worst food we’ve had at an all inclusive in Cancun. The buffet was terrible and things were constantly empty. They’d use the same tongs to cook chicken then grab a raw piece for someone else and everything was always cold. Restaurant food was barely any better. Rooms were okay and entertainment was good. Other than that was not impressed
This was definitely the worst food we’ve had at an all inclusive in Cancun. The buffet was terrible and things were constantly empty. They’d use the same tongs to cook chicken then grab a raw piece for someone else and everything was always cold. Restaurant food was barely any better. Rooms were okay and entertainment was good. Other than that was not impressed
10
Lilibeth Rachel
16 oct 2024
·
Se alojó 6 noches
Everything was great from the room to the food! We loved the buffet! I am not a big drinker. However, when I had mixed drinks they were unsatisfactory. Even when I asked for double shots I could barely taste the liquor. I had to ask the bartenders to pour a second shot in front of me to ensure they were adding it. Not a big deal though.. We mostly stuck to beer and took our own as well as they only carry Dos XX.
Everything was great from the room to the food! We loved the buffet! I am not a big drinker. However, when I had mixed drinks they were unsatisfactory. Even when I asked for double shots I could barely taste the liquor. I had to ask the bartenders to pour a second shot in front of me to ensure they were adding it. Not a big deal though.. We mostly stuck to beer and took our own as well as they only carry Dos XX.
10
Karen Louise
25 mar 2025
·
Se alojó 9 noches
My only complaint is that the restaurants outside of the Japanese restaurant are first come first serve which is not convenient for a group of 6, however the buffet was really good! Perhaps if they would take reservations on the day, that would be more convenient, even if they don't allow reservations in advance.
My only complaint is that the restaurants outside of the Japanese restaurant are first come first serve which is not convenient for a group of 6, however the buffet was really good! Perhaps if they would take reservations on the day, that would be more convenient, even if they don't allow reservations in advance.
2
Jean
31 ene 2026
·
Se alojó 7 noches
The rooms are fine as well as the rest of the property. We all got sick, vomiting because of the tourista. I am allergic to dairy products and the labelling on the food is totally erroneous. The personnel knows about it, but nobody is doing anything,. I was congested because of my allergy during the whole stay. We had another week reserved for golf and pickle ball in Riviera maya in February and we canceled.
The rooms are fine as well as the rest of the property. We all got sick, vomiting because of the tourista. I am allergic to dairy products and the labelling on the food is totally erroneous. The personnel knows about it, but nobody is doing anything,. I was congested because of my allergy during the whole stay. We had another week reserved for golf and pickle ball in Riviera maya in February and we canceled.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
8
Leticia
hace 5 días
·
Se alojó 3 noches
Muy padre el hotel, mi hija de un año lo disfruto mucho, solo me faltó conocer los restaurantes porque no los abren todos los días
Muy padre el hotel, mi hija de un año lo disfruto mucho, solo me faltó conocer los restaurantes porque no los abren todos los días
4
Juan
hace 4 semanas
·
Se alojó 4 noches
Esperaba algo mucho mejor
Esperaba algo mucho mejor
10
Luis
3 sept 2026
·
Se alojó 2 noches
Buena ubicación Buena comida Perfecto
Buena ubicación Buena comida Perfecto
8
Jose Luis Arturo
26 ago 2026
·
Se alojó 1 noche
Gracias la pasamos muy bien
Gracias la pasamos muy bien
10
Patricia
23 ago 2026
·
Se alojó 4 noches
NO ME GUSTÓ QUE EL SUPUESTO CONSIERGE QUE ME ASIGNARON SEGÚN PARA QUE ME APOYARA DURANTE MI ESTANCIA LO PRIMERO QUE HIZO FUE HACERME UNA CITA PARA VENDERME UNA MEMBRESÍA YA QUE LA ESTANCIA EN EL HOTEL FUE MUY COSTOSA Y ESTUVE PRÁCTICAMENTE 2 DÍAS PERDIDOS POR ESTAR EN ACOSO SOBRE MI
NO ME GUSTÓ QUE EL SUPUESTO CONSIERGE QUE ME ASIGNARON SEGÚN PARA QUE ME APOYARA DURANTE MI ESTANCIA LO PRIMERO QUE HIZO FUE HACERME UNA CITA PARA VENDERME UNA MEMBRESÍA YA QUE LA ESTANCIA EN EL HOTEL FUE MUY COSTOSA Y ESTUVE PRÁCTICAMENTE 2 DÍAS PERDIDOS POR ESTAR EN ACOSO SOBRE MI
Política del establecimiento
Instrucciones para la entrada
Todo lo que necesitas saber para hacer el check-in sin problemas.
Ver másEntrada
Salida
De 15:00 a 00:00
Antes de la(s) 11:00
¿Tienes una pregunta?
Las respuestas instantáneas de IA se basan en la información del hotel.
¿Estás considerando este hotel para tu viaje a Cancún?
¿Cuándo es el mejor momento para visitar Iberostar Selection Cancun - All Inclusive con menos gente?
El período más tranquilo en el Iberostar Selection Cancun - All Inclusive en Cancún es en abril, cuando la demanda disminuye considerablemente; septiembre es el mes más concurrido. Visite en abril o principios de mayo para facilitar la reserva y evitar aglomeraciones en las playas y piscinas.
¿Qué mes tiene las tarifas de habitación más bajas en Iberostar Selection Cancun - All Inclusive?
Agosto es el mes más barato para alojarse en el Iberostar Selection Cancun - All Inclusive en Cancún, con un promedio de 310 US$ por noche; febrero es el mes más caro, con 630 US$. El mes más tranquilo (abril) es diferente al mes más barato, por lo que encontrará las tarifas más bajas en agosto, incluso si abril tiene menos gente.
¿Qué atracciones hay cerca del Iberostar Selection Cancun - All Inclusive?
El Iberostar Selection Cancun - All Inclusive en Cancún está cerca de las playas de la Zona Hotelera y la Laguna Nichupté, y está a poca distancia en coche de La Isla Shopping Mall y Kukulcan Plaza Shopping Mall, lo que lo hace cómodo para pasar tiempo en la playa y hacer compras. Los temas del establecimiento se centran en Playa / Costa y Spa / Relax, por lo que es ideal para viajeros que buscan lujo junto al mar y tiempo libre.
¿Cómo se comparan los precios del Iberostar Selection Cancun - All Inclusive con los de hoteles cercanos?
El Iberostar Selection Cancun - All Inclusive es más económico que 12 de 18 hoteles comparables cercanos, con una mediana típica de 366 US$ por noche frente a aproximadamente 444 US$ para hoteles similares en Cancún.
¿Cómo ha variado el precio por noche en Iberostar Selection Cancun - All Inclusive en Cancún en comparación con el de las últimas semanas?
El precio actual en Iberostar Selection Cancun - All Inclusive en Cancún es de 293 US$ por noche para 2 huéspedes, una tarifa habitual para este hotel: dentro del 5 % de su media de 289 US$ en los últimos 60 días. La mayoría de las noches durante ese período tuvieron un precio comprendido entre 229 US$ y 558 US$.
Precios para las próximas fechas
octubre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
noviembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-10-04: NO DATA
- 2026-10-05: 235.23734084335325USD
- 2026-10-06: 289.4515322009277USD
- 2026-10-07: 385.57936487823486USD
- 2026-10-08: NO DATA
- 2026-10-09: NO DATA
- 2026-10-10: NO DATA
- 2026-10-11: NO DATA
- 2026-10-12: NO DATA
- 2026-10-13: 295.6653656063842USD
- 2026-10-14: 295.6653656063842USD
- 2026-10-15: 316.80922487304684USD
- 2026-10-16: 316.80922487304684USD
- 2026-10-17: 442.8122031060791USD
- 2026-10-18: 442.8122031060791USD
- 2026-10-19: 443.83512690704345USD
- 2026-10-20: NO DATA
- 2026-10-21: NO DATA
- 2026-10-22: NO DATA
- 2026-10-23: NO DATA
- 2026-10-24: 339.2964695309448USD
- 2026-10-25: 324.8961995700073USD
- 2026-10-26: 338.9214168655395USD
- 2026-10-27: NO DATA
- 2026-10-28: NO DATA
- 2026-10-29: 623.8151932543944USD
- 2026-10-30: NO DATA
- 2026-10-31: NO DATA
- 2026-11-01: 311.55064971649165USD
- 2026-11-02: 310.8314850326538USD
- 2026-11-03: 311.55064971649165USD
- 2026-11-04: 311.05265589630125USD
- 2026-11-05: 370.1120533132934USD
- 2026-11-06: NO DATA
- 2026-11-07: NO DATA
- 2026-11-08: NO DATA
- 2026-11-09: NO DATA
- 2026-11-10: NO DATA
- 2026-11-11: NO DATA
- 2026-11-12: NO DATA
- 2026-11-13: NO DATA
- 2026-11-14: NO DATA
- 2026-11-15: NO DATA
- 2026-11-16: NO DATA
- 2026-11-17: NO DATA
- 2026-11-18: NO DATA
- 2026-11-19: NO DATA
- 2026-11-20: 425.9644732073974USD
- 2026-11-21: 444.8873827151489USD
- 2026-11-22: 444.8873827151489USD
- 2026-11-23: 444.8873827151489USD
- 2026-11-24: 444.8873827151489USD
- 2026-11-25: 463.81029222290033USD
- 2026-11-26: 463.81029222290033USD
- 2026-11-27: 463.81029222290033USD
- 2026-11-28: 407.04156369964596USD
- 2026-11-29: NO DATA
- 2026-11-30: NO DATA
- 2026-12-01: NO DATA
- 2026-12-02: NO DATA
- 2026-12-03: 398.2113631741333USD
- 2026-12-04: NO DATA
Este alojamiento ofrece un servicio de traslado desde el aeropuerto (es posible que se apliquen cargos adicionales). Para organizar la recogida, los huéspedes deberán contactar con el alojamiento a la llegada a través de los datos que aparecen en la confirmación de la reserva. El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.
El check in debe realizarlo alguien que tenga al menos 18 años.
- Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
- A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
- No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
- La edad mínima para realizar el registro de entrada durante las vacaciones de primavera es de 25 años.
- Este alojamiento acepta tarjetas de crédito, tarjetas de débito y efectivo.
- Transacciones sin efectivo disponibles
- El alojamiento cuenta con extintor.
- Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada
- El alojamiento dispone de un servicio de limpieza profesional
- Es necesario reservar con antelación los servicios de masaje y los tratamientos de spa. Las reservas se realizan poniéndose en contacto con el alojamiento antes de la llegada, a través de la información de contacto que figura en la confirmación de la reserva.
- Se ofrece alojamiento gratuito a un máximo de 2 menores de hasta 2 años, siempre que ocupen la misma habitación que sus padres o tutores, utilizando las camas existentes.
- Solo se permite el acceso a las habitaciones a los huéspedes registrados en el hotel.
- El alojamiento dispone de un servicio de limpieza profesional.
- Es posible pagar todas las transacciones sin dinero en efectivo.
- Es posible realizar el registro de entrada sin contacto personal y el registro de salida sin contacto personal.
- Transporte al aeropuerto: 700 MXN por persona solo ida
- Transporte al aeropuerto por menor: 700 MXN solo ida
- El registro de salida tardía tiene un coste adicional (sujeto a disponibilidad)
La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.
Servicios populares
Aparcamiento
Traslados al aeropuerto
Restaurante
Piscina
Centro de negocios
Servicio de habitaciones
Servicios
Centro de negocios
Mostrador turístico
Servicio de tintorería
Guardería infantil/Niñera
Servicio de limpieza
Salones para banquetes
Cambio de divisas
Caja fuerte
Cajero automático
Consigna de equipajes
Zona para fumadores
Autoservicio de lavandería
24-Hour Front Desk
Concierge Services
Actividades
Piscina
Pistas de tenis
Playa privada
Jardín
Campo de golf (cercano)
Playa (cercana)
Billares
Zona de juegos
Piscina infantil
Piscina al aire libre
Evening Entertainment
Pool (Infinity)
Muebles de exterior
Pool (Seasonal Outdoor)
Ping pong
Terraza
Fitness Center (nearby)
Water Park
General
Servicio de habitaciones
Restaurante
Habitaciones para no fumadores
Sauna
Bañera de hidromasaje/Jacuzzi
Sala de vapor
Servicio de masajes
Solárium
Spa y centro de bienestar
Barbería/Salón de belleza
Tratamientos corporales
Tratamientos faciales
Club infantil
Bar en la piscina
Habitación familiar
Beach Sun Loungers
Snack Bar/Deli
Aparcamiento
Aparcamiento
Traslados al aeropuerto
Servicio de aparcacoches
Aparcamiento gratuito
Estación de carga para coches eléctricos
Parking (Limited)
Parking Onsite
Internet
WiFi gratuito