Iberostar Selection Cancun - All Inclusive
339 US$
/natt
Snitt för oktober
Priser för Iberostar Selection Cancun - All Inclusive
Välj datum för att se priser och tillgänglighet.
339 US$
/natt
Snitt för oktober
Genomsnittliga priser per månad
På Iberostar Selection Cancun - All Inclusive är priset per natt i genomsnitt 263 US$ under den billigaste månaden (augusti) och 591 US$ under den dyraste månaden (februari), baserat på de senaste 12 månaderna.
| Månad | Genomsnittligt pris |
|---|---|
| januari | 572 US$ |
| februari | 591 US$ |
| mars | 463 US$ |
| april | 399 US$ |
| maj | 291 US$ |
| juni | 279 US$ |
| juli | 324 US$ |
| augusti | 263 US$ |
| september | 347 US$ |
| oktober | 339 US$ |
| november | 518 US$ |
| december | 404 US$ |
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Dyrast: februari (ca 591 US$)
Billigast: augusti (ca 263 US$)
Om detta boende
Skäm bort dig med ett besök på deras spa, som erbjuder bland annat massage, kroppsbehandlingar och ansiktsbehandlingar. Få lite motion på golfbanan eller varva ned på den privata stranden.
Bekvämligheter
Skäm bort dig med ett besök på deras spa, som erbjuder bland annat massage, kroppsbehandlingar och ansiktsbehandlingar. Få lite motion på golfbanan eller varva ned på den privata stranden.
Företagsfaciliteter
Gäster har tillgång till bland annat business-service dygnet runt, kemtvätt/tvättjänster och reception (öppen dygnet runt). Gäster erbjuds flygtransfer tur/retur mot en avgift (tillgänglig dygnet runt), och gratis parkeringsservice finns på plats.
Måltider
På Al Mar Restaurant, deras restaurang vid stranden som specialiserat sig på medelhavsköket, kan du beundra utsikten över havet. Föredrar du att stanna på rummet erbjuds även rumsservice (under begränsade tider). Koppla av med en drink på boendets strandbar, bar vid poolen eller en av 5 barer/lounger. Här erbjuds en gratis frukostbuffé dagligen mellan 08.00 och 11.00.
Rum
Känn dig som hemma i ett av de 426 luftkonditionerade rummen med gratis produkter i minibar och LCD-tv. Gratis wi-fi gör att du kan hålla dig uppkopplad, och kabel-tv erbjuder underhållning. Privat badrum med dusch, gratis toalettartiklar och hårtorkar. På rummet finns telefon, värdeförvaringsskåp och skrivbord.
Läge
I Cancun-området Zona Hotelera ligger Iberostar Selection Cancún - All Inclusive, en kvarts promenad från Hotellzonens stränder och La Isla Shopping Mall.
Vad finns i närheten
Kukulcan Plaza-shoppingcentret(0.1 miles)
Luxury Avenue Botique Shopping Center(0.1 miles)
Playa Marlín(0.3 miles)
Hotellzonens stränder(0.3 miles)
Nichupté-lagunen(0.3 miles)
Museo del Tequila(0.6 miles)
El Sol de Cancun(0.6 miles)
La Isla Shopping Mall(0.6 miles)
Playa Ballenas(0.7 miles)
El Parque Nacional Costa Occidental de Isla Mujeres, Punta Cancún y Punta Nizuc(0.8 miles)
Isla Dorada(1.2 miles)
Aquaworld(1.4 miles)
Oasis-arenan(1.9 miles)
San Miguelito(1.9 miles)
Museo Maya de Cancún(2.2 miles)
Iberostar Selection Cancún - All Inclusive rekommenderar att du använder flygplatsen Cancun, Quintana Roo (CUN-Cancun Intl.)(12 miles)
Parkering
Flygplatstransfer
Restaurang
Pool
Business center
Rumservice
Läge
Boulevard Kukulcan KM.17 Zona Hotelera, Avenida Kukulkan, Cancún, Benito Juárez, Quintana Roo, Mexiko
Kukulcan Plaza-shoppingcentret (0.1 miles)
Luxury Avenue Botique Shopping Center (0.1 miles)
Playa Marlín (0.3 miles)
Hotellzonens stränder (0.3 miles)
Nichupté-lagunen (0.3 miles)
Museo del Tequila (0.6 miles)
Rumsalternativ
6
Villa - vid havet
Information om rummet
1 Extra Stor Dubbelsäng
2 Dubbelsängar
Sovplats 4
624 ft²
BalkongLuftkonditioneringWi-Fi (gratis)Privat badrum
5
Villa - vid havet (Swim Out)
Information om rummet
1 Extra Stor Dubbelsäng
2 Dubbelsängar
Sovplats 4
624 ft²
BalkongLuftkonditioneringWi-Fi (gratis)Privat badrumPrivat pool
7
Svit - havsutsikt (Master)
Information om rummet
1 Extra Stor Dubbelsäng
Sovplats 3
1475 ft²
LuftkonditioneringWi-Fi (gratis)Privat badrum
10
Premium-rum - havsutsikt
Information om rummet
1 Extra Stor Dubbelsäng
2 Dubbelsängar
Sovplats 4
398 ft²
LuftkonditioneringWi-Fi (gratis)Privat badrum
8
Premium-rum - viss havsutsikt
Information om rummet
2 Dubbelsängar
1 Extra Stor Dubbelsäng
Sovplats 4
398 ft²
LuftkonditioneringWi-Fi (gratis)Privat badrum
10
Svit - vid havet
Information om rummet
2 Dubbelsängar
1 Extra Stor Dubbelsäng
Sovplats 4
958 ft²
LuftkonditioneringWi-Fi (gratis)Privat badrum
9
Premium-rum (Promo)
Information om rummet
1 Extra Stor Dubbelsäng
2 Dubbelsängar
Sovplats 4
398 ft²
LuftkonditioneringWi-Fi (gratis)Privat badrum
5
Premium-rum - balkong - havsutsikt
Information om rummet
1 Extra Stor Dubbelsäng
2 Dubbelsängar
Sovplats 4
398 ft²
BalkongBalkong eller terrassLuftkonditioneringWi-Fi (gratis)Privat badrum
8
Villa - vid poolen
Information om rummet
1 Extra Stor Dubbelsäng
Sovplats 4
624 ft²
BalkongLuftkonditioneringWi-Fi (gratis)Privat badrum
5
Standardrum
Information om rummet
1 Extra Stor Dubbelsäng
2 Dubbelsängar
Sovplats 4
398 ft²
LuftkonditioneringWi-Fi (gratis)Privat badrum
Gästrecensioner för Iberostar Selection Cancun - All Inclusive
8.5
Fantastiskt
Baserat på 1 225 verifierade recensioner
Vad gäster tycker
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
På Iberostar Selection Cancun - All Inclusive berömmer gästerna ofta den vänliga personalen, läget vid stranden samt poolerna och barnområdena som är anpassade för familjer, men upplevelserna varierar på grund av ibland föråldrade rum och driftsrelaterade problem som kan påverka bekvämligheten och komforten.
Läs merVar detta till hjälp?
Vad gäster tycker
På Iberostar Selection Cancun - All Inclusive berömmer gästerna ofta den vänliga personalen, läget vid stranden samt poolerna och barnområdena som är anpassade för familjer, men upplevelserna varierar på grund av ibland föråldrade rum och driftsrelaterade problem som kan påverka bekvämligheten och komforten.
Matkvaliteten är varierande: vissa uppskattar bufféerna och ett par restauranger, medan många nämner upprepade eller smaklösa rätter, platsfördelning i turordning som leder till långa väntetider, utspädda drycker samt enstaka fall av sjukdom eller bristfällig allergiinformation. Rummen varierar från rymliga sviter med fin utsikt till föråldrade enheter med underhålls- och AC-problem. Allmänna utrymmen kan kännas varma, hissarna är långsamma och bubbelpooler eller poolytor behöver ibland repareras. Anläggningen är generellt sett ren och livlig under dagen, men det förekommer rapporter om skadedjur i vissa rum och ett blygsamt kvällsunderhållande. Sammantaget kan du förvänta dig ett familjevänligt strandhotell med ett bra läge och varierande kvalitet.
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AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Faciliteter
Stora pooler, en ren strand och barnens lekplatser/Star Camp är höjdpunkter. Nackdelar inkluderar mycket varma eller långsamma hissar och allmänna utrymmen, ljumma eller icke fungerande bubbelpooler, enstaka byggnadsbuller och slitna poolytor.
Relaterade gästrecensioner
8
Christine
5 aug. 2024
·
Stannade 5 nätter
I like the quietness and not too crowded. I wouldn't say I enjoyed the A/C was broken for two days, both rooms and lobby felt hot and humid. the food quality could be improved
I like the quietness and not too crowded. I wouldn't say I enjoyed the A/C was broken for two days, both rooms and lobby felt hot and humid. the food quality could be improved
8
David
25 feb. 2025
·
Stannade 7 nätter
The property is noisy nite and day. Ads tell you there are 10 swimming pools, but if you stay in the main building, you only have access to 2. One pool is used as a playground for kids and teenagers with a constant boom-boom thumping beat in the background...like what you hear at an aerobics class. Annoying. You can hear the thumping all over the property. There is no quiet area. There are several (5-6) theme restaurants available to all. The best is the Hibachi Grill. The Mexican was the worst supplying platters of tacos for dinner. The Buffet restaurant is open 18 hrs a day and is consistently good with much variety. No matter which restaurant you choose, do not order a steak as we did (too many times) as they were always tough and stringy. Poor quality. The egg omelets are tasteless even with everything cheese added. The breakfast sausages are bad and taste like nothing you have ever had. The bacon is almost pure fat. Stay away. The numerous other food offerings are generally very good, including soups. You can pig-out on good ice cream. Hamburgers are well done and tasty, better so with cheese. Coffee isnt great but plentiful. Waiter service is excellent, always helpful and friendly. The water SERVED within the complex is purified and OK to drink. Tap water is not purified. The entire property is always very clean and very well-kept. Use their recommendations re airport transfers. You will enjoy your stay at the property.
The property is noisy nite and day. Ads tell you there are 10 swimming pools, but if you stay in the main building, you only have access to 2. One pool is used as a playground for kids and teenagers with a constant boom-boom thumping beat in the background...like what you hear at an aerobics class. Annoying. You can hear the thumping all over the property. There is no quiet area. There are several (5-6) theme restaurants available to all. The best is the Hibachi Grill. The Mexican was the worst supplying platters of tacos for dinner. The Buffet restaurant is open 18 hrs a day and is consistently good with much variety. No matter which restaurant you choose, do not order a steak as we did (too many times) as they were always tough and stringy. Poor quality. The egg omelets are tasteless even with everything cheese added. The breakfast sausages are bad and taste like nothing you have ever had. The bacon is almost pure fat. Stay away. The numerous other food offerings are generally very good, including soups. You can pig-out on good ice cream. Hamburgers are well done and tasty, better so with cheese. Coffee isnt great but plentiful. Waiter service is excellent, always helpful and friendly. The water SERVED within the complex is purified and OK to drink. Tap water is not purified. The entire property is always very clean and very well-kept. Use their recommendations re airport transfers. You will enjoy your stay at the property.
8
Luca Del
8 dec. 2024
·
Stannade 6 nätter
mostly all was good. we were unfortunate to experience bad weather to fully enjoy the resort, however the staff/maintenance could have at least warmed up the pool and have working hot tubs. they were freezing, we just stayed in our room on a windy cloudy day. property is nice too walk around, the staff was also nice and professional. the room was great. the bed the shower and views were amazing. also very clean property. food slightly below average. they need to take the Mexican restaurant seriously. the hibachi was fun. some staff members tried to sell drugs which was disappointing and possibly unsafe. I would choose this resort again though.
mostly all was good. we were unfortunate to experience bad weather to fully enjoy the resort, however the staff/maintenance could have at least warmed up the pool and have working hot tubs. they were freezing, we just stayed in our room on a windy cloudy day. property is nice too walk around, the staff was also nice and professional. the room was great. the bed the shower and views were amazing. also very clean property. food slightly below average. they need to take the Mexican restaurant seriously. the hibachi was fun. some staff members tried to sell drugs which was disappointing and possibly unsafe. I would choose this resort again though.
8
Arash
20 nov. 2025
·
Stannade 5 nätter
Great location in Hotel zone, very friendly staff, ok kept property and grounds, pools are great. BUT be aware of these 1) food quality is low and options are very limited, worse that any other 4-5 start hotel in Mexico 2) hot tub are not working or lukewarm water, definitely not a hot tub
Great location in Hotel zone, very friendly staff, ok kept property and grounds, pools are great. BUT be aware of these 1) food quality is low and options are very limited, worse that any other 4-5 start hotel in Mexico 2) hot tub are not working or lukewarm water, definitely not a hot tub
8
Marcela
8 maj 2024
·
Stannade 5 nätter
I rate it a 4-star family hotel. Located on a BEAUTIFUL beach. The pool is really big and awesome. The entertainment staff are great. There are a lot of activities to participate in. Gabriel is very kind. My husband played spike ball with Ricardo for multiple days. I did the water aerobics. Loved the Frida show. With the gym staff, I did Zumba and sunrise yoga. Shout out to Daniel the chef. He came up to us multiple times to make sure the food was good. I normally never like all-inclusive food but the buffet and food in general were good! I loved getting burgers at the Mexican restaurant during the day. The tacos for dinner at the Mexican restaurant were delicious. The ribeye was great at the Steakhouse and enjoyed our experience at the Japanese. I didn't enjoy Horma as much. The pool floor needs renovation ASAP!! You can almost cut your feet walking since the bottom is peeling. They gave us a room with double beds instead of the king we asked for. There were a lot of gnats. The only thing I liked about the room was the water pressure in the shower. The biggest con is that the toilet smelled like sewer. It made the whole room smell like sewer and I had to sleep with a shirt on my face to avoid the smell. I almost changed my rating to a 3 because of this. Overall good family hotel for those looking to relax. Need to fix the sewer smell!! For young adults trying to party book the adults only side.
I rate it a 4-star family hotel. Located on a BEAUTIFUL beach. The pool is really big and awesome. The entertainment staff are great. There are a lot of activities to participate in. Gabriel is very kind. My husband played spike ball with Ricardo for multiple days. I did the water aerobics. Loved the Frida show. With the gym staff, I did Zumba and sunrise yoga. Shout out to Daniel the chef. He came up to us multiple times to make sure the food was good. I normally never like all-inclusive food but the buffet and food in general were good! I loved getting burgers at the Mexican restaurant during the day. The tacos for dinner at the Mexican restaurant were delicious. The ribeye was great at the Steakhouse and enjoyed our experience at the Japanese. I didn't enjoy Horma as much. The pool floor needs renovation ASAP!! You can almost cut your feet walking since the bottom is peeling. They gave us a room with double beds instead of the king we asked for. There were a lot of gnats. The only thing I liked about the room was the water pressure in the shower. The biggest con is that the toilet smelled like sewer. It made the whole room smell like sewer and I had to sleep with a shirt on my face to avoid the smell. I almost changed my rating to a 3 because of this. Overall good family hotel for those looking to relax. Need to fix the sewer smell!! For young adults trying to party book the adults only side.
10
Carmesa
4 sep. 2025
·
Stannade 4 nätter
It was a lot of dining options staff was nice place was clean valet parking spa services was nice facility big and clean house keeping daily beautiful views swim up pool was nice beach was lovely just a excellent place could of had more entertainment or a night club otherwise great place
It was a lot of dining options staff was nice place was clean valet parking spa services was nice facility big and clean house keeping daily beautiful views swim up pool was nice beach was lovely just a excellent place could of had more entertainment or a night club otherwise great place
10
Eberhard Hagen Freihoff Genannt
11 mars 2025
·
Stannade 7 nätter
Everything was fabulous. I have been here many, many times. Front office could do better to explain reservation policies and need for special event signups. We were lucky to be taken care of by José, from Guest Services, and he made up for any possible shortcomings. Restaurants were decent. Some better, one worse. The best was the daily-changing buffet which we enjoyed surprisingly more than the various a la carte restaurants. Room was great, housekeeping very dedicated and caring, Beach was magnificent as always. Only thing are the hot tubs. Those are a welcomed alternative on a colder day, and that backfires, when they are only like warm… I suggest to remove them. Insight dive base, managed by Dressel Divers was closed during the entire stay. Nobody at the hotel could answer why. Hours of operations posted and obviously not followed. That was really upsetting, as diving was the purpose of the trip. Ended up at Aqua World. Not a fan, as way too commercial, but it worked out fine and was surprisingly well. Our gain, Dressel’s loss. I just think that the hotel should be on top of this, have details and otherwise kick them out of their property. Amazing stay and will be back soon. Thank you.
Everything was fabulous. I have been here many, many times. Front office could do better to explain reservation policies and need for special event signups. We were lucky to be taken care of by José, from Guest Services, and he made up for any possible shortcomings. Restaurants were decent. Some better, one worse. The best was the daily-changing buffet which we enjoyed surprisingly more than the various a la carte restaurants. Room was great, housekeeping very dedicated and caring, Beach was magnificent as always. Only thing are the hot tubs. Those are a welcomed alternative on a colder day, and that backfires, when they are only like warm… I suggest to remove them. Insight dive base, managed by Dressel Divers was closed during the entire stay. Nobody at the hotel could answer why. Hours of operations posted and obviously not followed. That was really upsetting, as diving was the purpose of the trip. Ended up at Aqua World. Not a fan, as way too commercial, but it worked out fine and was surprisingly well. Our gain, Dressel’s loss. I just think that the hotel should be on top of this, have details and otherwise kick them out of their property. Amazing stay and will be back soon. Thank you.
8
Robin
4 sep. 2023
·
Stannade 7 nätter
This is an old hotel although they try to keep it in very good condition. Maintenance affects many areas, mainly air conditioning. The heat in the lobby, elevator, and rooms is horrible.
This is an old hotel although they try to keep it in very good condition. Maintenance affects many areas, mainly air conditioning. The heat in the lobby, elevator, and rooms is horrible.
10
Tasmin
10 sep. 2025
·
Stannade 6 nätter
Swim-up bar, pool, beach, friendly staff. Great resort
Swim-up bar, pool, beach, friendly staff. Great resort
6
Marcello
20 apr. 2025
·
Stannade 6 nätter
The building is not really manteined. With a small effort they can present the hotel much better. Finding a place to the beach is a race: not exactly what you expect to relax. The walls between the room seems to be made of paper: we didn't have luck, so basically we cannot really sleep until really really late at night despite we let them know in a gentle and also a rude way. The staff was nice, but in general this hotel worths less than half of what we payed. Never be there again and I will try to avoid also expedia: presentation of the hotel was fake: this is a 3 star hotel... to be generous... Good luck for your business, you really need it.
The building is not really manteined. With a small effort they can present the hotel much better. Finding a place to the beach is a race: not exactly what you expect to relax. The walls between the room seems to be made of paper: we didn't have luck, so basically we cannot really sleep until really really late at night despite we let them know in a gentle and also a rude way. The staff was nice, but in general this hotel worths less than half of what we payed. Never be there again and I will try to avoid also expedia: presentation of the hotel was fake: this is a 3 star hotel... to be generous... Good luck for your business, you really need it.
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AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Renlighet
Många gäster tycker att fastigheten och rummen är mycket rena med bra städservice. Flera recensioner nämner dock skadedjur (myror, kackerlackor, misstänkta sänglöss) och enstaka brister i rums- eller allmän utrymmes skötsel.
Relaterade gästrecensioner
2
Sooyong
30 nov. 2025
·
Stannade 3 nätter
I experienced bed bug bites during my stay, and I was itching all over. I only asked if they had any cream or ointment I could apply, but they told me that only paid medical services were available. I wasn’t trying to be a difficult guest, nor was I asking for anything special—just something to help with the itching. Instead, they questioned whether I had even been bitten there, said they needed to inspect the bed first, and told me there was nothing they could do. It made me feel like they saw me as someone trying to get compensation or credits, which was very upsetting. After returning home, I was so worried that bed bugs might have followed me in my luggage or clothes that I steamed everything twice, washed everything twice, and put it all through a hot dryer cycle twice. I really hope nothing came back with me. The whole experience left me feeling very frustrated and disappointed with how the hotel handled the situation.
I experienced bed bug bites during my stay, and I was itching all over. I only asked if they had any cream or ointment I could apply, but they told me that only paid medical services were available. I wasn’t trying to be a difficult guest, nor was I asking for anything special—just something to help with the itching. Instead, they questioned whether I had even been bitten there, said they needed to inspect the bed first, and told me there was nothing they could do. It made me feel like they saw me as someone trying to get compensation or credits, which was very upsetting. After returning home, I was so worried that bed bugs might have followed me in my luggage or clothes that I steamed everything twice, washed everything twice, and put it all through a hot dryer cycle twice. I really hope nothing came back with me. The whole experience left me feeling very frustrated and disappointed with how the hotel handled the situation.
8
Jennifer
24 nov. 2025
·
Stannade 7 nätter
Room was clean. Housekeeping was great. Bed was comfy
Room was clean. Housekeeping was great. Bed was comfy
2
Elisavetta
8 maj 2024
·
Stannade 4 nätter
Got food poisoning, ruined my whole trip. Room filled with cockroaches. Property is old and needs updating, several fountains are empty and look dilapidated. Nowhere near 5 stars.
Got food poisoning, ruined my whole trip. Room filled with cockroaches. Property is old and needs updating, several fountains are empty and look dilapidated. Nowhere near 5 stars.
6
Sharad
5 jan. 2024
·
Not what I expected in terms of the quality of resort and food. Quite dirty lobby, elevators, etc. Food quality was also poor. Beach was clean and that was the only best part. Didn’t expect Iberostar property to be so low in quality.
Not what I expected in terms of the quality of resort and food. Quite dirty lobby, elevators, etc. Food quality was also poor. Beach was clean and that was the only best part. Didn’t expect Iberostar property to be so low in quality.
10
OTIS CHRISTOPHER
21 nov. 2025
·
Stannade 5 nätter
Beautiful property, rooms were clean and staff were great!
Beautiful property, rooms were clean and staff were great!
2
Samuel
27 jan. 2024
·
Stannade 5 nätter
Iberostar overall is a very beautiful resort with great pools and beach. We had some pretty major issues with the room that we felt were not taken super seriously. Our second night there we woke up to bugs crawling all over the floor and into our bags. We had to spend a lot of time on vacation shaking ants off our clothes and luggage. The hotel did give us another room, but it wasn’t available until 3pm that day, so we didn’t have a room from 9-3 due to their dirtiness. The hotel also didn’t seem especially shocked by this and we weren’t offered anything other than free laundry in exchange for this ordeal. We also had 5 different key cards stop working for our new room, so we had to spend even more time at reception getting new keys. The food at the hotel other than the Mexican restaurant (which was by far the highlight) was bland and pretty underwhelming. Biggest pros: the staff at the bars and restaurants, the pools and beach Biggest cons: cleanliness, food
Iberostar overall is a very beautiful resort with great pools and beach. We had some pretty major issues with the room that we felt were not taken super seriously. Our second night there we woke up to bugs crawling all over the floor and into our bags. We had to spend a lot of time on vacation shaking ants off our clothes and luggage. The hotel did give us another room, but it wasn’t available until 3pm that day, so we didn’t have a room from 9-3 due to their dirtiness. The hotel also didn’t seem especially shocked by this and we weren’t offered anything other than free laundry in exchange for this ordeal. We also had 5 different key cards stop working for our new room, so we had to spend even more time at reception getting new keys. The food at the hotel other than the Mexican restaurant (which was by far the highlight) was bland and pretty underwhelming. Biggest pros: the staff at the bars and restaurants, the pools and beach Biggest cons: cleanliness, food
6
Sanil
7 maj 2024
·
Stannade 5 nätter
The buffet food wasn’t that good and they didn’t refill waters in the room. Room cleanliness was average, wouldn’t say 5 star.
The buffet food wasn’t that good and they didn’t refill waters in the room. Room cleanliness was average, wouldn’t say 5 star.
6
Daniela Isabel
29 aug. 2024
·
Stannade 4 nätter
Las habitaciones están algo descuidadas, el aire acondicionado se apagaba solo, no rellenaban el frigobar como decían, la comida muy bien, la atención del personal también muy bien.
Las habitaciones están algo descuidadas, el aire acondicionado se apagaba solo, no rellenaban el frigobar como decían, la comida muy bien, la atención del personal también muy bien.
10
Jordan
19 nov. 2025
·
Stannade 8 nätter
If you are a germophobe like me then you will appreciate this property. The staff stays on top of making sure the facility is clean. The room was also very clean. My only complaint would be they don’t have bottled water, they only have “purified” water. More than once I went to the buffet and thought the water had a foul flavor and a foul taste. We eventually had some water delivered from the convenience store up the road. I would still come back, the resort was beautiful.
If you are a germophobe like me then you will appreciate this property. The staff stays on top of making sure the facility is clean. The room was also very clean. My only complaint would be they don’t have bottled water, they only have “purified” water. More than once I went to the buffet and thought the water had a foul flavor and a foul taste. We eventually had some water delivered from the convenience store up the road. I would still come back, the resort was beautiful.
10
Juan
15 mars 2024
·
Stannade 4 nätter
Pros - Great pool area and beach. Plenty of food options. Staff is amazing. Cons - 2 small roaches in room. Beds could be more comfortable. Toilets in room don’t flush well.
Pros - Great pool area and beach. Plenty of food options. Staff is amazing. Cons - 2 small roaches in room. Beds could be more comfortable. Toilets in room don’t flush well.
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AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Rum
Vissa rum och sviter är rymliga med havsutsikt och bekväma sängar. Andra känns föråldrade, med AC- eller elproblem, besvärliga öppna duschar, tröga dörrar/lås och buller från byggarbete eller kvällsshower.
Relaterade gästrecensioner
10
Nairu
11 dec. 2025
·
Stannade 3 nätter
We enjoyed our stay at Iberostar Cancun very much. We stayed at Family Suite on 9th floor. It is a unit at the end of the floor with ocean view and spacious terrace. It was spectacular! -- it feels brand new, ultra-modern, super spacious (958 sqft). Extremely clean with very comfortable beds. We enjoy every minute staying in the suite. The resort is beautiful, well maintained, all staff work very hard and are very nice. Food are good, but very little Asian food.
We enjoyed our stay at Iberostar Cancun very much. We stayed at Family Suite on 9th floor. It is a unit at the end of the floor with ocean view and spacious terrace. It was spectacular! -- it feels brand new, ultra-modern, super spacious (958 sqft). Extremely clean with very comfortable beds. We enjoy every minute staying in the suite. The resort is beautiful, well maintained, all staff work very hard and are very nice. Food are good, but very little Asian food.
10
Diana Andrea
20 juli 2025
·
Stannade 5 nätter
It’s a good family resort. I went with friends and kids and we were able to enjoy the bars, the restaurants. The rooms were hot, even after they put the temperature down. (You do not have access to manage your room AC, you need to call the front desk for them to adjust it). The staff were incredible, super attentive!!! We enjoyed the buffet the most and the main pool with the swim up bar.
It’s a good family resort. I went with friends and kids and we were able to enjoy the bars, the restaurants. The rooms were hot, even after they put the temperature down. (You do not have access to manage your room AC, you need to call the front desk for them to adjust it). The staff were incredible, super attentive!!! We enjoyed the buffet the most and the main pool with the swim up bar.
6
kamran
9 nov. 2025
·
Stannade 5 nätter
I recently stayed at Iberostar Selection Cancun for my friend’s wedding. The property is beautiful, with stunning ocean views and a clean, well-kept beach. However, while the setting feels five-star, the experience overall was closer to a solid three-star stay. Some staff were friendly and professional, while others seemed tired or disinterested. Communication could be tricky with a few employees who spoke little English, but most people tried to help and were polite. The Steakhouse was the highlight — excellent ribeye and great service. The Italian restaurant, La Horma, was the opposite; our server was impatient and rolled his eyes when we ordered, which really took away from the experience, though the dessert there was fantastic. The pool and beach areas were beautiful and well maintained, with a very alert lifeguard who made us feel safe. The infinity pool and swim-up bars were perfect for relaxing. Entertainment, however, could be better. Daytime activities were limited, and most evening shows felt aimed at kids. Our room was bright and had a great view, but the shower had no door, leaving the floor wet every time. Still, housekeeping was reliable and the front desk followed up after every request, which was impressive. Overall, Iberostar Selection Cancun offers a beautiful location, great food at the Steakhouse, and excellent housekeeping — but the inconsistent service and weak entertainment keep it from feeling truly five-star.
I recently stayed at Iberostar Selection Cancun for my friend’s wedding. The property is beautiful, with stunning ocean views and a clean, well-kept beach. However, while the setting feels five-star, the experience overall was closer to a solid three-star stay. Some staff were friendly and professional, while others seemed tired or disinterested. Communication could be tricky with a few employees who spoke little English, but most people tried to help and were polite. The Steakhouse was the highlight — excellent ribeye and great service. The Italian restaurant, La Horma, was the opposite; our server was impatient and rolled his eyes when we ordered, which really took away from the experience, though the dessert there was fantastic. The pool and beach areas were beautiful and well maintained, with a very alert lifeguard who made us feel safe. The infinity pool and swim-up bars were perfect for relaxing. Entertainment, however, could be better. Daytime activities were limited, and most evening shows felt aimed at kids. Our room was bright and had a great view, but the shower had no door, leaving the floor wet every time. Still, housekeeping was reliable and the front desk followed up after every request, which was impressive. Overall, Iberostar Selection Cancun offers a beautiful location, great food at the Steakhouse, and excellent housekeeping — but the inconsistent service and weak entertainment keep it from feeling truly five-star.
6
Mary A
4 aug. 2024
·
Stannade 8 nätter
Room outdated sheets stained. Changed room. Lost power and no AC for an entire day. Vent fell out of wall. No notification about the power.
Room outdated sheets stained. Changed room. Lost power and no AC for an entire day. Vent fell out of wall. No notification about the power.
6
Michel
12 okt. 2025
·
Stannade 5 nätter
Iberostar Cancun has the potential to be a real five star hotel, however, as one of the staff said it, it’s the oldest property of the chain in the area and they are keeping it that way just to get guests to buy a timeshare to be in other ones of their properties. To do that, they give great service and show the potential in case someone wants to be in one of their newer properties while neglecting this one. The property is showing age, with us encountering many issues, some left unresolved. Examples are broken fridge, toilet, ac, and door chain. In addition, even though they claim restaurants need no reservations besides Japanese, good luck eating at any if you are not first in line. The beach is not kids friendly and was first week of October still loaded with seaweed. The food in buffet was good for breakfast and lunch but not for dinner. On the other hand, pools are great, entertainment is awesome, and staff are nice. Drinks whether alcohol or coffee are great. Overall, I would not book Iberostar Cancún again because they are not close to what they claim to be.
Iberostar Cancun has the potential to be a real five star hotel, however, as one of the staff said it, it’s the oldest property of the chain in the area and they are keeping it that way just to get guests to buy a timeshare to be in other ones of their properties. To do that, they give great service and show the potential in case someone wants to be in one of their newer properties while neglecting this one. The property is showing age, with us encountering many issues, some left unresolved. Examples are broken fridge, toilet, ac, and door chain. In addition, even though they claim restaurants need no reservations besides Japanese, good luck eating at any if you are not first in line. The beach is not kids friendly and was first week of October still loaded with seaweed. The food in buffet was good for breakfast and lunch but not for dinner. On the other hand, pools are great, entertainment is awesome, and staff are nice. Drinks whether alcohol or coffee are great. Overall, I would not book Iberostar Cancún again because they are not close to what they claim to be.
10
Alejandro
23 aug. 2025
·
Stannade 3 nätter
Great selection and variety at the buffet, honestly no need to book specialty restaurants. Friendly staff. Outdated AC units.
Great selection and variety at the buffet, honestly no need to book specialty restaurants. Friendly staff. Outdated AC units.
6
Abraham Salcedo
9 juni 2025
·
Stannade 5 nätter
First of all, we paid for two queen beds which we didn't get. They gave us full beds for a family of four, I was not happy about that. Our room door was jam, it did not closed properly. At one point I went to the room and it was open, after calling them to fix it two times.
First of all, we paid for two queen beds which we didn't get. They gave us full beds for a family of four, I was not happy about that. Our room door was jam, it did not closed properly. At one point I went to the room and it was open, after calling them to fix it two times.
10
Sheik
10 aug. 2025
·
Stannade 5 nätter
Rooms and showers can be updated
Rooms and showers can be updated
4
Edward
15 jan. 2025
·
Stannade 5 nätter
Been to Cancun a dozen times and always enjoyed the all inclusive Hotels. Some were great, most were very good. This Iberostar Selection Hotel was terrible. Very busy, noisy, and they were painting near our room so it smelled bad for the first day. The elevators took forever, were always crowded and really slow. Frustrating to wait for a spot all the time. Poor English speakers among most of the staff here. This would be ok overall since it is Mexico, but no one seemed to know anything about basic stuff at the hotel. No availability at the restaurants which do not take reservations (except the Japanese restaurant). We were stuck eating at the buffet every night except for one night when I complained and went to management and they "fit" us in the schedule after wrangling with them. The restaurants were always full. So sorry. Buffet was stale, with mostly all the same choices every day and poorly restocked. Ceviche was empty every time I went for some, no salsa or other standard Mexican stuff and the Guacamole was from a mix and not real! As a matter of fact, most of the food seemed like processed stuff like powdered milk, instant mashed potatoes and so forth like you would get at a Motel 6. No real fresh juices, just watered down powdered drinks and soda machines. Basically, the food sucked. The beach has huge rocks at this location and you CANNOT swim at this hotel. You have to walk down the beach to a sandbar where there are no big rocks. I can not recommend this location!!
Been to Cancun a dozen times and always enjoyed the all inclusive Hotels. Some were great, most were very good. This Iberostar Selection Hotel was terrible. Very busy, noisy, and they were painting near our room so it smelled bad for the first day. The elevators took forever, were always crowded and really slow. Frustrating to wait for a spot all the time. Poor English speakers among most of the staff here. This would be ok overall since it is Mexico, but no one seemed to know anything about basic stuff at the hotel. No availability at the restaurants which do not take reservations (except the Japanese restaurant). We were stuck eating at the buffet every night except for one night when I complained and went to management and they "fit" us in the schedule after wrangling with them. The restaurants were always full. So sorry. Buffet was stale, with mostly all the same choices every day and poorly restocked. Ceviche was empty every time I went for some, no salsa or other standard Mexican stuff and the Guacamole was from a mix and not real! As a matter of fact, most of the food seemed like processed stuff like powdered milk, instant mashed potatoes and so forth like you would get at a Motel 6. No real fresh juices, just watered down powdered drinks and soda machines. Basically, the food sucked. The beach has huge rocks at this location and you CANNOT swim at this hotel. You have to walk down the beach to a sandbar where there are no big rocks. I can not recommend this location!!
2
Jacob
13 okt. 2025
·
Stannade 3 nätter
This resort was so outdated. The rooms were old and not clean. The toilet would gurgle and bubble when others flushed. The staff was not very helpful and were so slow. The food was very mediocre. Waited on hold for 30mins every call. The concierge marked us as a no show for our shuttle when we were standing waiting for our shuttle an hour before hand. Overall a very poor experience
This resort was so outdated. The rooms were old and not clean. The toilet would gurgle and bubble when others flushed. The staff was not very helpful and were so slow. The food was very mediocre. Waited on hold for 30mins every call. The concierge marked us as a no show for our shuttle when we were standing waiting for our shuttle an hour before hand. Overall a very poor experience
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Service
Personalen beskrivs allmänt som vänlig, hårt arbetande och tillmötesgående. Även så kan servicen vara varierande – problem i receptionen, långsam service i barer/restauranger och ihärdiga säljförsök för presentationer eller medlemskap är återkommande klagomål.
Relaterade gästrecensioner
8
David
25 feb. 2025
·
Stannade 7 nätter
The property is noisy nite and day. Ads tell you there are 10 swimming pools, but if you stay in the main building, you only have access to 2. One pool is used as a playground for kids and teenagers with a constant boom-boom thumping beat in the background...like what you hear at an aerobics class. Annoying. You can hear the thumping all over the property. There is no quiet area. There are several (5-6) theme restaurants available to all. The best is the Hibachi Grill. The Mexican was the worst supplying platters of tacos for dinner. The Buffet restaurant is open 18 hrs a day and is consistently good with much variety. No matter which restaurant you choose, do not order a steak as we did (too many times) as they were always tough and stringy. Poor quality. The egg omelets are tasteless even with everything cheese added. The breakfast sausages are bad and taste like nothing you have ever had. The bacon is almost pure fat. Stay away. The numerous other food offerings are generally very good, including soups. You can pig-out on good ice cream. Hamburgers are well done and tasty, better so with cheese. Coffee isnt great but plentiful. Waiter service is excellent, always helpful and friendly. The water SERVED within the complex is purified and OK to drink. Tap water is not purified. The entire property is always very clean and very well-kept. Use their recommendations re airport transfers. You will enjoy your stay at the property.
The property is noisy nite and day. Ads tell you there are 10 swimming pools, but if you stay in the main building, you only have access to 2. One pool is used as a playground for kids and teenagers with a constant boom-boom thumping beat in the background...like what you hear at an aerobics class. Annoying. You can hear the thumping all over the property. There is no quiet area. There are several (5-6) theme restaurants available to all. The best is the Hibachi Grill. The Mexican was the worst supplying platters of tacos for dinner. The Buffet restaurant is open 18 hrs a day and is consistently good with much variety. No matter which restaurant you choose, do not order a steak as we did (too many times) as they were always tough and stringy. Poor quality. The egg omelets are tasteless even with everything cheese added. The breakfast sausages are bad and taste like nothing you have ever had. The bacon is almost pure fat. Stay away. The numerous other food offerings are generally very good, including soups. You can pig-out on good ice cream. Hamburgers are well done and tasty, better so with cheese. Coffee isnt great but plentiful. Waiter service is excellent, always helpful and friendly. The water SERVED within the complex is purified and OK to drink. Tap water is not purified. The entire property is always very clean and very well-kept. Use their recommendations re airport transfers. You will enjoy your stay at the property.
8
Jennifer
25 apr. 2024
·
Stannade 5 nätter
The staff in the buffet are amazing. They are always hustling and the food was good. They have a huge variety. The pool bars are understaffed and one must wait a long time to get served. However, the staff is also accommodating and will be happy to fill up your own bottle or the hotels smaller cup. Paid cabanas and free seating were available each day - we were there last week in March. Forget about eating at the onsite restaurants- you will never get in. Not sure how people get seated. I honestly think it’s a secret or you have to pay someone. We tried and had no luck so it was always the buffet Glad we liked it. Don’t I repeat don’t eat at the Mexican restaurant down by the water. I can’t give it a lower rating than zero but it’s a minus 10. I repeat the buffet is good. The hotel is run down and old. The rooms are old and show signs of needed repair. The balcony chairs were damaged as well. It was a quiet room however. Overall the guests were respectful and calm. The pools were pretty empty for the most part. Beach is beautiful and clean. I think a lot of people must do excursions during the day. Check in was a mess because we arrived very late after a delayed flight. The door to one of our rooms was very difficult to open as well. The bathroom was super small and left a lot to be desired. I would not return to this property. We were on the Selection side because one of my kids was 16.
The staff in the buffet are amazing. They are always hustling and the food was good. They have a huge variety. The pool bars are understaffed and one must wait a long time to get served. However, the staff is also accommodating and will be happy to fill up your own bottle or the hotels smaller cup. Paid cabanas and free seating were available each day - we were there last week in March. Forget about eating at the onsite restaurants- you will never get in. Not sure how people get seated. I honestly think it’s a secret or you have to pay someone. We tried and had no luck so it was always the buffet Glad we liked it. Don’t I repeat don’t eat at the Mexican restaurant down by the water. I can’t give it a lower rating than zero but it’s a minus 10. I repeat the buffet is good. The hotel is run down and old. The rooms are old and show signs of needed repair. The balcony chairs were damaged as well. It was a quiet room however. Overall the guests were respectful and calm. The pools were pretty empty for the most part. Beach is beautiful and clean. I think a lot of people must do excursions during the day. Check in was a mess because we arrived very late after a delayed flight. The door to one of our rooms was very difficult to open as well. The bathroom was super small and left a lot to be desired. I would not return to this property. We were on the Selection side because one of my kids was 16.
2
Jennifer
30 nov. 2025
·
Stannade 4 nätter
Our stay had great moments, but overall it was disappointing. Most of the staff- instructors, wait staff, and bellhops—were fantastic and the beach was beautiful. Unfortunately, the front desk was the complete opposite. Challenging and dismissive which set a poor tone for the stay. We ran into several issues with our room. We experienced surprise maintenance visits, water damage that left a mildew smell, electrical issues and a layout with almost no privacy between the bathroom and shower areas. With 4 adults in a room that had only 1 bed and a broken fold-out couch (told could fit 4), we had to request cots three times before they finally arrived. Pillows were bulky and uncomfortable. A “wine debacle” added frustration—asking for a glass resulted in a full bottle being charged $100!). We challenged the staff and ultimately were told to bring it up at checkout - we did and then were told we had to pay for the bottle because it was “empty,” despite it being left in the room over 1/2 full. They insisted and we felt bamboozled. Restaurant access also wasn’t user-friendly; this should really be integrated into the app. Entertainment was lacklustre and geared mostly toward kids. And between the slow elevators and the relentless construction noise—so loud we could barely have a conversation at breakfast—it made it difficult to fully relax. There were bright spots thanks to the wonderful staff outside the front desk, but overall? I DO NOT RECOMMEND and will not be back.
Our stay had great moments, but overall it was disappointing. Most of the staff- instructors, wait staff, and bellhops—were fantastic and the beach was beautiful. Unfortunately, the front desk was the complete opposite. Challenging and dismissive which set a poor tone for the stay. We ran into several issues with our room. We experienced surprise maintenance visits, water damage that left a mildew smell, electrical issues and a layout with almost no privacy between the bathroom and shower areas. With 4 adults in a room that had only 1 bed and a broken fold-out couch (told could fit 4), we had to request cots three times before they finally arrived. Pillows were bulky and uncomfortable. A “wine debacle” added frustration—asking for a glass resulted in a full bottle being charged $100!). We challenged the staff and ultimately were told to bring it up at checkout - we did and then were told we had to pay for the bottle because it was “empty,” despite it being left in the room over 1/2 full. They insisted and we felt bamboozled. Restaurant access also wasn’t user-friendly; this should really be integrated into the app. Entertainment was lacklustre and geared mostly toward kids. And between the slow elevators and the relentless construction noise—so loud we could barely have a conversation at breakfast—it made it difficult to fully relax. There were bright spots thanks to the wonderful staff outside the front desk, but overall? I DO NOT RECOMMEND and will not be back.
6
kamran
9 nov. 2025
·
Stannade 5 nätter
I recently stayed at Iberostar Selection Cancun for my friend’s wedding. The property is beautiful, with stunning ocean views and a clean, well-kept beach. However, while the setting feels five-star, the experience overall was closer to a solid three-star stay. Some staff were friendly and professional, while others seemed tired or disinterested. Communication could be tricky with a few employees who spoke little English, but most people tried to help and were polite. The Steakhouse was the highlight — excellent ribeye and great service. The Italian restaurant, La Horma, was the opposite; our server was impatient and rolled his eyes when we ordered, which really took away from the experience, though the dessert there was fantastic. The pool and beach areas were beautiful and well maintained, with a very alert lifeguard who made us feel safe. The infinity pool and swim-up bars were perfect for relaxing. Entertainment, however, could be better. Daytime activities were limited, and most evening shows felt aimed at kids. Our room was bright and had a great view, but the shower had no door, leaving the floor wet every time. Still, housekeeping was reliable and the front desk followed up after every request, which was impressive. Overall, Iberostar Selection Cancun offers a beautiful location, great food at the Steakhouse, and excellent housekeeping — but the inconsistent service and weak entertainment keep it from feeling truly five-star.
I recently stayed at Iberostar Selection Cancun for my friend’s wedding. The property is beautiful, with stunning ocean views and a clean, well-kept beach. However, while the setting feels five-star, the experience overall was closer to a solid three-star stay. Some staff were friendly and professional, while others seemed tired or disinterested. Communication could be tricky with a few employees who spoke little English, but most people tried to help and were polite. The Steakhouse was the highlight — excellent ribeye and great service. The Italian restaurant, La Horma, was the opposite; our server was impatient and rolled his eyes when we ordered, which really took away from the experience, though the dessert there was fantastic. The pool and beach areas were beautiful and well maintained, with a very alert lifeguard who made us feel safe. The infinity pool and swim-up bars were perfect for relaxing. Entertainment, however, could be better. Daytime activities were limited, and most evening shows felt aimed at kids. Our room was bright and had a great view, but the shower had no door, leaving the floor wet every time. Still, housekeeping was reliable and the front desk followed up after every request, which was impressive. Overall, Iberostar Selection Cancun offers a beautiful location, great food at the Steakhouse, and excellent housekeeping — but the inconsistent service and weak entertainment keep it from feeling truly five-star.
4
Kalale
25 nov. 2025
·
Stannade 5 nätter
Not good at all. Guest services were poor, and several servers and spa staff showed noticeable attitude. We were there for my wedding, and despite spending a significant amount of money and bringing them business, we didn’t receive a single gesture of special treatment—not even a flower or a simple “congratulations.” Meanwhile, two single male friends of mine who were just sharing a room received flowers on their beds on the night of my wedding. We were a group of over 20 people, and every single one of us felt disrespected. Room cleaning was inconsistent, and it was clear that guest services were unwilling to help unless a tip was involved. I’ve been to Mexico many times, and this was far from top-resort service. I am extremely disappointed and honestly embarrassed that I chose this place for my friends and family to stay during my wedding.
Not good at all. Guest services were poor, and several servers and spa staff showed noticeable attitude. We were there for my wedding, and despite spending a significant amount of money and bringing them business, we didn’t receive a single gesture of special treatment—not even a flower or a simple “congratulations.” Meanwhile, two single male friends of mine who were just sharing a room received flowers on their beds on the night of my wedding. We were a group of over 20 people, and every single one of us felt disrespected. Room cleaning was inconsistent, and it was clear that guest services were unwilling to help unless a tip was involved. I’ve been to Mexico many times, and this was far from top-resort service. I am extremely disappointed and honestly embarrassed that I chose this place for my friends and family to stay during my wedding.
10
Soua
25 nov. 2025
·
Stannade 10 nätter
Great resort with great staff.
Great resort with great staff.
8
MAGALI
4 sep. 2023
·
Stannade 3 nätter
La propiedad y el servicio fue excelente, A la llegada el checking fue muy fácil u agradable, luego al pasar a Consergie te invitan a una presentacion , lógicamente para ofrecerte la compra de cierta membresía, donde el personal de ventas se mostraron muy cordiales , luego nos pasaron a los gerentes, donde creo a título personal se mostraron muy incisivos a comprar la membresía desafiando nuestra intiligencia y la forma de tomar decisiones…más allá que le dimos la oportunidad que ellos querían para hacer la presentación, Por lo general todo estuvo muy bien y organizado
La propiedad y el servicio fue excelente, A la llegada el checking fue muy fácil u agradable, luego al pasar a Consergie te invitan a una presentacion , lógicamente para ofrecerte la compra de cierta membresía, donde el personal de ventas se mostraron muy cordiales , luego nos pasaron a los gerentes, donde creo a título personal se mostraron muy incisivos a comprar la membresía desafiando nuestra intiligencia y la forma de tomar decisiones…más allá que le dimos la oportunidad que ellos querían para hacer la presentación, Por lo general todo estuvo muy bien y organizado
4
Mariana
14 juni 2025
·
Stannade 3 nätter
It takes forever to get what you requested,some staff are great Ricardo was then you have other people like consta I believe that was her name completely rude The wait for servers to come and give you a drink or something requested is unreal
It takes forever to get what you requested,some staff are great Ricardo was then you have other people like consta I believe that was her name completely rude The wait for servers to come and give you a drink or something requested is unreal
2
Fadi Amer nadhim
3 aug. 2025
·
Stannade 4 nätter
I was very disappointed, i have been there back in 2021 and it was amazing, then in 2025 i decided to go back to the same spot and i took more families with me this time and it was disappointing in terms of service and front desk and the room i spoke to the receptionist and i escalated my issue to the supervisor and i spoke to the manger none of them could have accommodated my request or my issues. I feel like they don’t care about you anymore as they know once you book and arrive there you are stuck to what you have because there is no way back!!! I will not go there anymore and do not recommend anybody to go there !
I was very disappointed, i have been there back in 2021 and it was amazing, then in 2025 i decided to go back to the same spot and i took more families with me this time and it was disappointing in terms of service and front desk and the room i spoke to the receptionist and i escalated my issue to the supervisor and i spoke to the manger none of them could have accommodated my request or my issues. I feel like they don’t care about you anymore as they know once you book and arrive there you are stuck to what you have because there is no way back!!! I will not go there anymore and do not recommend anybody to go there !
6
Sarah
6 juli 2024
·
Stannade 3 nätter
The property was clean and well kept, but we had a difficult time with check-in. I had made a change about a week prior to arriving, had confirmation emails and numbers from Expedia, but the front desk could not find my reservation at all. We waited at the front desk for an hour, sharing and resharing my confirmation, dates, etc. Eventually they gave us a room, but it was rather embarrassing to stand there so long looking as if I had never made a reservation. Even the front gate security was able to find our name to let the shuttle drop us off. Other than this, the resort was very accommodating and a good value, but communication between them and third party services needs fine tuning.
The property was clean and well kept, but we had a difficult time with check-in. I had made a change about a week prior to arriving, had confirmation emails and numbers from Expedia, but the front desk could not find my reservation at all. We waited at the front desk for an hour, sharing and resharing my confirmation, dates, etc. Eventually they gave us a room, but it was rather embarrassing to stand there so long looking as if I had never made a reservation. Even the front gate security was able to find our name to let the shuttle drop us off. Other than this, the resort was very accommodating and a good value, but communication between them and third party services needs fine tuning.
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Läge
Läge vid stranden i Hotel Zone med enkel tillgång till stranden och en kort bilresa från flygplatsen. Sjön kan vara grov eller stenig på sina ställen beroende på säsong.
Relaterade gästrecensioner
8
miriam
7 aug. 2023
·
Stannade 4 nätter
Excelente ubicación
Excelente ubicación
10
Mallory
6 juli 2025
·
Stannade 7 nätter
This was a great place to stay with our teenager sons. The buffet was different every night for dinner and the different restaurants you could eat at on the property were amazing too. The beach access was wonderful and getting an Uber was easy as well.
This was a great place to stay with our teenager sons. The buffet was different every night for dinner and the different restaurants you could eat at on the property were amazing too. The beach access was wonderful and getting an Uber was easy as well.
10
Jin
10 mars 2024
·
Stannade 7 nätter
Beach is the best in the hotel zone, and not too many people
Beach is the best in the hotel zone, and not too many people
10
Jennifer
28 mars 2025
·
Stannade 4 nätter
Short drive from the airport but a bit of a distance from shopping centers aside from what was on the resort. Staff was friendly and helpful and the resort felt safe. The only issue we had was the room temperature control didn’t work well so it was quite cold in our room
Short drive from the airport but a bit of a distance from shopping centers aside from what was on the resort. Staff was friendly and helpful and the resort felt safe. The only issue we had was the room temperature control didn’t work well so it was quite cold in our room
8
Arash
20 nov. 2025
·
Stannade 5 nätter
Great location in Hotel zone, very friendly staff, ok kept property and grounds, pools are great. BUT be aware of these 1) food quality is low and options are very limited, worse that any other 4-5 start hotel in Mexico 2) hot tub are not working or lukewarm water, definitely not a hot tub
Great location in Hotel zone, very friendly staff, ok kept property and grounds, pools are great. BUT be aware of these 1) food quality is low and options are very limited, worse that any other 4-5 start hotel in Mexico 2) hot tub are not working or lukewarm water, definitely not a hot tub
8
ayman
16 sep. 2025
·
Stannade 4 nätter
Beach access and views
Beach access and views
8
Jocelyn
25 aug. 2024
·
Stannade 4 nätter
The hotel looks like it was in full splendor in the ’60s. The buildings look like they need more care. It is a big property. The staff, in general, are lovely; they always care for the details. They are friendly and polite. We must mention Kenya, who was very courteous, at the beach all days we were there. The beach location is spectacular.
The hotel looks like it was in full splendor in the ’60s. The buildings look like they need more care. It is a big property. The staff, in general, are lovely; they always care for the details. They are friendly and polite. We must mention Kenya, who was very courteous, at the beach all days we were there. The beach location is spectacular.
10
Indira
30 apr. 2024
·
Stannade 4 nätter
Great service, cleanliness is spot on, rooms are a bit outdated, food is as in most resorts good enough. Great option for families, beach access is wonderful, however we had issues with our key lock for room 143! No matter how many times we got new key cards the reader wasn’t working well and we’d find ourselves standing outside the room inserting continuously until it opened or we’d have to walk back to the lobby and ask for another key, just to run into the same problem. Staff said we couldn’t keep key cards next to electronic devices or credit cards, which at first we thought was the issue, but after running into the same problem with new key card we realized it was the door lock reader.
Great service, cleanliness is spot on, rooms are a bit outdated, food is as in most resorts good enough. Great option for families, beach access is wonderful, however we had issues with our key lock for room 143! No matter how many times we got new key cards the reader wasn’t working well and we’d find ourselves standing outside the room inserting continuously until it opened or we’d have to walk back to the lobby and ask for another key, just to run into the same problem. Staff said we couldn’t keep key cards next to electronic devices or credit cards, which at first we thought was the issue, but after running into the same problem with new key card we realized it was the door lock reader.
8
Roberto
16 maj 2024
·
Stannade 7 nätter
Though the property had some signs of aging/wear, the property was still very beautiful. Staff goes above and beyond to ensure you have an enjoyable stay. The grounds were well maintained and its right in the heart of the hotel zone. I would definitely stay here again!
Though the property had some signs of aging/wear, the property was still very beautiful. Staff goes above and beyond to ensure you have an enjoyable stay. The grounds were well maintained and its right in the heart of the hotel zone. I would definitely stay here again!
10
Daniel A
15 juli 2025
·
Stannade 4 nätter
The staff were friendly and the food and room were excellent. The beach is not that great, however.
The staff were friendly and the food and room were excellent. The beach is not that great, however.
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Måltider
Åsikterna går isär: vissa uppskattar varierade bufféer och ett par restauranger (särskilt hibachi/stekhus), medan många tycker att maten är upprepande eller smaklös och dryckerna utspädda. Platsfördelning i turordning leder till långa väntetider och några rapporterar om sjukdom eller bristfällig allergiinformation.
Relaterade gästrecensioner
6
mark
18 maj 2025
·
Stannade 6 nätter
We were under the impression during our stay we would have a number of restaurants to choose from reality is that many of these restaurants rotate days of closing perhaps due to lower occupancy but the restaurants were so small that even when they were open they would feel very very quickly some of these restaurants could see no more than 100 people and with a occupancy level of some 1500 plus in this Resort you could see how this could become a problem even with lower occupancy and then rotating days where everyone wants to try the restaurant because it's been closed so you can't get a table this was probably the most frustrating when you're spending 600 plus a night there are a few bars on property but only the main lobby bar seems to have a proper selection of spirits FYI right after checking in they try to tell you that you get a free spa treatment by checking in with the concierge that is a sales pitch that you might sign up for where you can buy a membership My suggestion is that if this is something that you are considering make sure you do this late in your vacation there so you have a real understanding of what you may be potentially buying so take the property out for a spin before signing on the dotted line
We were under the impression during our stay we would have a number of restaurants to choose from reality is that many of these restaurants rotate days of closing perhaps due to lower occupancy but the restaurants were so small that even when they were open they would feel very very quickly some of these restaurants could see no more than 100 people and with a occupancy level of some 1500 plus in this Resort you could see how this could become a problem even with lower occupancy and then rotating days where everyone wants to try the restaurant because it's been closed so you can't get a table this was probably the most frustrating when you're spending 600 plus a night there are a few bars on property but only the main lobby bar seems to have a proper selection of spirits FYI right after checking in they try to tell you that you get a free spa treatment by checking in with the concierge that is a sales pitch that you might sign up for where you can buy a membership My suggestion is that if this is something that you are considering make sure you do this late in your vacation there so you have a real understanding of what you may be potentially buying so take the property out for a spin before signing on the dotted line
6
Erin
2 jan. 2025
·
Stannade 6 nätter
We went as a family of 10 to enjoy Christmas together in Cancun. The facilities are pretty dated but we really like all the pools. The buffet was okay, had many options but a lot of the food wasn’t hot (usual buffet problem). The restaurants had great food but we had some issues getting seated the first night because only the hibachi restaurant takes reservations. That was extremely frustrating and we ended up at the buffet for dinner.
We went as a family of 10 to enjoy Christmas together in Cancun. The facilities are pretty dated but we really like all the pools. The buffet was okay, had many options but a lot of the food wasn’t hot (usual buffet problem). The restaurants had great food but we had some issues getting seated the first night because only the hibachi restaurant takes reservations. That was extremely frustrating and we ended up at the buffet for dinner.
4
Guadalupe
6 aug. 2025
·
Stannade 5 nätter
If you need an honest opinion from someone who works hard to vacation this one is it, overall we rate the place a 3/10 for starters, food was mediocre at best! We ate there 3 times out of our 6 nights because the food was terrible and bland! Everything in the souvenir/store inside is extremely over priced! $50 for a aerosol can of sunblock, just get an Uber to the nearest Oxxo, second of all drinks are not great! Water down alcohol, the bar pool closed at 6pm which is a joke! There is only 4 restaurants and they don’t open till 5:30 and one is reservation only, they were trying to give us a reservation Thursday morning for Saturday night, third of all do not do the (90 min only presentation) for some (free massages) or any other thing they offer you, Rodrigo especially was the worst!!!!!!!!!!!!!!! Told us it was no pressure if we didn’t like it, I put a 90 min timer on my phone and was generous and gave them an extra 30 min of my time cause we had a scheduled tour which they were not respecting after I had told them I had a tour scheduled before we started, over all I would not recommend any one staying here go somewhere else!!!!!!!!! If you really want a (Mexico experience) this is not the place for you! Also room ac could barely keep up. Also really important! Hallways and elevators DO NOT HAVE AC!!!!!!!!!!! It is extremely hot!!!!! If you want your moneys worth go somewhere else!
If you need an honest opinion from someone who works hard to vacation this one is it, overall we rate the place a 3/10 for starters, food was mediocre at best! We ate there 3 times out of our 6 nights because the food was terrible and bland! Everything in the souvenir/store inside is extremely over priced! $50 for a aerosol can of sunblock, just get an Uber to the nearest Oxxo, second of all drinks are not great! Water down alcohol, the bar pool closed at 6pm which is a joke! There is only 4 restaurants and they don’t open till 5:30 and one is reservation only, they were trying to give us a reservation Thursday morning for Saturday night, third of all do not do the (90 min only presentation) for some (free massages) or any other thing they offer you, Rodrigo especially was the worst!!!!!!!!!!!!!!! Told us it was no pressure if we didn’t like it, I put a 90 min timer on my phone and was generous and gave them an extra 30 min of my time cause we had a scheduled tour which they were not respecting after I had told them I had a tour scheduled before we started, over all I would not recommend any one staying here go somewhere else!!!!!!!!! If you really want a (Mexico experience) this is not the place for you! Also room ac could barely keep up. Also really important! Hallways and elevators DO NOT HAVE AC!!!!!!!!!!! It is extremely hot!!!!! If you want your moneys worth go somewhere else!
4
Ann
10 juni 2025
·
Stannade 4 nätter
All staff were exceptional in all areas but watering down drinks with tequila when you asked for vodka doesn’t work. This happened over and over again to many people. The food and the buffet was good and in the Italian restaurant as well but all other areas were subpar. Low shelf alcohol. Too many other great choices in area.
All staff were exceptional in all areas but watering down drinks with tequila when you asked for vodka doesn’t work. This happened over and over again to many people. The food and the buffet was good and in the Italian restaurant as well but all other areas were subpar. Low shelf alcohol. Too many other great choices in area.
8
Arash
20 nov. 2025
·
Stannade 5 nätter
Great location in Hotel zone, very friendly staff, ok kept property and grounds, pools are great. BUT be aware of these 1) food quality is low and options are very limited, worse that any other 4-5 start hotel in Mexico 2) hot tub are not working or lukewarm water, definitely not a hot tub
Great location in Hotel zone, very friendly staff, ok kept property and grounds, pools are great. BUT be aware of these 1) food quality is low and options are very limited, worse that any other 4-5 start hotel in Mexico 2) hot tub are not working or lukewarm water, definitely not a hot tub
8
Sandra
16 okt. 2025
·
Stannade 5 nätter
The food is not the greatest anymore. Very repetitive. If you go, make sure to try the a la carte restaurants
The food is not the greatest anymore. Very repetitive. If you go, make sure to try the a la carte restaurants
6
Toria
7 maj 2024
·
Stannade 6 nätter
This was definitely the worst food we’ve had at an all inclusive in Cancun. The buffet was terrible and things were constantly empty. They’d use the same tongs to cook chicken then grab a raw piece for someone else and everything was always cold. Restaurant food was barely any better. Rooms were okay and entertainment was good. Other than that was not impressed
This was definitely the worst food we’ve had at an all inclusive in Cancun. The buffet was terrible and things were constantly empty. They’d use the same tongs to cook chicken then grab a raw piece for someone else and everything was always cold. Restaurant food was barely any better. Rooms were okay and entertainment was good. Other than that was not impressed
10
Lilibeth Rachel
16 okt. 2024
·
Stannade 6 nätter
Everything was great from the room to the food! We loved the buffet! I am not a big drinker. However, when I had mixed drinks they were unsatisfactory. Even when I asked for double shots I could barely taste the liquor. I had to ask the bartenders to pour a second shot in front of me to ensure they were adding it. Not a big deal though.. We mostly stuck to beer and took our own as well as they only carry Dos XX.
Everything was great from the room to the food! We loved the buffet! I am not a big drinker. However, when I had mixed drinks they were unsatisfactory. Even when I asked for double shots I could barely taste the liquor. I had to ask the bartenders to pour a second shot in front of me to ensure they were adding it. Not a big deal though.. We mostly stuck to beer and took our own as well as they only carry Dos XX.
10
Karen Louise
25 mars 2025
·
Stannade 9 nätter
My only complaint is that the restaurants outside of the Japanese restaurant are first come first serve which is not convenient for a group of 6, however the buffet was really good! Perhaps if they would take reservations on the day, that would be more convenient, even if they don't allow reservations in advance.
My only complaint is that the restaurants outside of the Japanese restaurant are first come first serve which is not convenient for a group of 6, however the buffet was really good! Perhaps if they would take reservations on the day, that would be more convenient, even if they don't allow reservations in advance.
2
Jean
31 jan. 2026
·
Stannade 7 nätter
The rooms are fine as well as the rest of the property. We all got sick, vomiting because of the tourista. I am allergic to dairy products and the labelling on the food is totally erroneous. The personnel knows about it, but nobody is doing anything,. I was congested because of my allergy during the whole stay. We had another week reserved for golf and pickle ball in Riviera maya in February and we canceled.
The rooms are fine as well as the rest of the property. We all got sick, vomiting because of the tourista. I am allergic to dairy products and the labelling on the food is totally erroneous. The personnel knows about it, but nobody is doing anything,. I was congested because of my allergy during the whole stay. We had another week reserved for golf and pickle ball in Riviera maya in February and we canceled.
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8
Leticia
för 5 dagar sedan
·
Stannade 3 nätter
Muy padre el hotel, mi hija de un año lo disfruto mucho, solo me faltó conocer los restaurantes porque no los abren todos los días
Muy padre el hotel, mi hija de un año lo disfruto mucho, solo me faltó conocer los restaurantes porque no los abren todos los días
4
Juan
för 4 veckor sedan
·
Stannade 4 nätter
Esperaba algo mucho mejor
Esperaba algo mucho mejor
10
Luis
3 sep. 2026
·
Stannade 2 nätter
Buena ubicación Buena comida Perfecto
Buena ubicación Buena comida Perfecto
8
Jose Luis Arturo
26 aug. 2026
·
Stannade 1 natt
Gracias la pasamos muy bien
Gracias la pasamos muy bien
10
Patricia
23 aug. 2026
·
Stannade 4 nätter
NO ME GUSTÓ QUE EL SUPUESTO CONSIERGE QUE ME ASIGNARON SEGÚN PARA QUE ME APOYARA DURANTE MI ESTANCIA LO PRIMERO QUE HIZO FUE HACERME UNA CITA PARA VENDERME UNA MEMBRESÍA YA QUE LA ESTANCIA EN EL HOTEL FUE MUY COSTOSA Y ESTUVE PRÁCTICAMENTE 2 DÍAS PERDIDOS POR ESTAR EN ACOSO SOBRE MI
NO ME GUSTÓ QUE EL SUPUESTO CONSIERGE QUE ME ASIGNARON SEGÚN PARA QUE ME APOYARA DURANTE MI ESTANCIA LO PRIMERO QUE HIZO FUE HACERME UNA CITA PARA VENDERME UNA MEMBRESÍA YA QUE LA ESTANCIA EN EL HOTEL FUE MUY COSTOSA Y ESTUVE PRÁCTICAMENTE 2 DÍAS PERDIDOS POR ESTAR EN ACOSO SOBRE MI
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Priser för kommande datum
oktober 2026
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|---|---|---|---|---|---|---|
november 2026
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Billigare
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Genomsnittligt pris per natt för alla erbjudanden, med skatter och avgifter.
Priser i USD för 2 gäster uppdateras dagligen.
- 2026-10-04: NO DATA
- 2026-10-05: 235.13834034860233USD
- 2026-10-06: 289.3297154655762USD
- 2026-10-07: 385.41709239312746USD
- 2026-10-08: NO DATA
- 2026-10-09: NO DATA
- 2026-10-10: NO DATA
- 2026-10-11: NO DATA
- 2026-10-12: NO DATA
- 2026-10-13: 295.54093375653076USD
- 2026-10-14: 295.54093375653076USD
- 2026-10-15: 316.6758945527344USD
- 2026-10-16: 316.6758945527344USD
- 2026-10-17: 442.6258439718018USD
- 2026-10-18: 442.6258439718018USD
- 2026-10-19: 443.6483372715455USD
- 2026-10-20: NO DATA
- 2026-10-21: NO DATA
- 2026-10-22: NO DATA
- 2026-10-23: NO DATA
- 2026-10-24: 339.15367537152105USD
- 2026-10-25: 324.75946581683354USD
- 2026-10-26: 338.7787805484009USD
- 2026-10-27: NO DATA
- 2026-10-28: NO DATA
- 2026-10-29: 623.5526583500978USD
- 2026-10-30: NO DATA
- 2026-10-31: NO DATA
- 2026-11-01: 311.41953248675543USD
- 2026-11-02: 310.70067046600343USD
- 2026-11-03: 311.41953248675543USD
- 2026-11-04: 310.9217482490845USD
- 2026-11-05: 369.9562903027954USD
- 2026-11-06: NO DATA
- 2026-11-07: NO DATA
- 2026-11-08: NO DATA
- 2026-11-09: NO DATA
- 2026-11-10: NO DATA
- 2026-11-11: NO DATA
- 2026-11-12: NO DATA
- 2026-11-13: NO DATA
- 2026-11-14: NO DATA
- 2026-11-15: NO DATA
- 2026-11-16: NO DATA
- 2026-11-17: NO DATA
- 2026-11-18: NO DATA
- 2026-11-19: NO DATA
- 2026-11-20: 425.7852045018311USD
- 2026-11-21: 444.7001502339478USD
- 2026-11-22: 444.7001502339478USD
- 2026-11-23: 444.7001502339478USD
- 2026-11-24: 444.7001502339478USD
- 2026-11-25: 463.6150959660645USD
- 2026-11-26: 463.6150959660645USD
- 2026-11-27: 463.6150959660645USD
- 2026-11-28: 406.8702587697144USD
- 2026-11-29: NO DATA
- 2026-11-30: NO DATA
- 2026-12-01: NO DATA
- 2026-12-02: NO DATA
- 2026-12-03: 398.04377446636965USD
- 2026-12-04: NO DATA
Boendet erbjuder transfer från flygplats (avgifter kan tillkomma). Gäster måste kontakta boendet vid ankomsten med kontaktuppgifterna i bokningsbekräftelsen för att arrangera hämtning. Personalen i receptionen välkomnar gästerna vid ankomst. Informationen från boendet kan ha översatts med automatiska översättningsverktyg.
Incheckning måste göras av någon som är minst 18 år.
- Avgifter för extragäster kan tillkomma och varierar i enlighet med boendets policy.
- Statligt utfärdad fotolegitimation och kreditkort, bankkort eller kontantdeposition kan krävas vid incheckning för oförutsedda utgifter.
- Särskilda önskemål erbjuds i mån av tillgång vid incheckning och kan medföra ytterligare avgifter. Särskilda önskemål kan inte garanteras.
- Minimiålder för att checka in under springbreak är 25.
- Boendet accepterar kreditkort, bankkort och kontanter.
- Kontantfria transaktioner erbjuds
- På detta boende finns bland annat följande säkerhetsdetalj: brandsläckare.
- Det här boendet har utomhusområden såsom balkonger, uteplatser och terrasser som kanske inte är lämpliga för barn. Om du har frågor rekommenderar vi att du kontaktar boendet före ankomst för att bekräfta att de kan ta emot dig i ett lämpligt rum.
- Boendet rengörs av städpersonal
- Upp till 2 barn, 2 år eller yngre, bor gratis i förälders eller vårdnadshavares rum om inga extrasängar används.
- Endast registrerade gäster är tillåtna på boendets rum.
- Boendet rengörs av städpersonal.
- Kontantfria betalningsmetoder är tillgängliga för alla transaktioner.
- Kontaktfri incheckning och kontaktfri utcheckning är tillgängliga.
- Avgift för flygtransfer: MXN 700 per person (enkel resa)
- Avgift för flygtransfer per barn: MXN 700 (enkel resa)
- Sen utcheckning är möjlig mot en avgift (endast i mån av tillgång)
Det är möjligt att listan ovan inte är fullständig, samt att avgifter och depositioner inte inkluderar skatt. Observera att dessa kan komma att ändras.
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