Name: Best Western Texas City
Address: 320 Highway 146 N, Texas City, Texas, United States of America, Texas City, Texas, US
Price range: $74–$158 per night
Rating: 7.83

What guests think

At Best Western Texas City, travelers report a budget-friendly, convenient stop for Galveston cruises with generally spacious rooms and often friendly staff, but recurring issues include musty odors, uneven housekeeping, and maintenance problems in facilities and in-room equipment.

Many guests mention an industrial setting; proximity to Galveston and ample parking are pluses, while some raised safety concerns. Breakfast feedback is mixed, ranging from plentiful to poor, with frequent shortages and a temperamental pancake machine. Expect a practical, no-frills stay best suited to short, value-focused visits.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests report recurring maintenance problems: the pool or hot tub are sometimes dirty or not working, ice machines and the elevator have been down, and common areas can feel hot. Several mention a well lit parking lot.

Related guest reviews

8

Linda

May 25, 2024

·

Stayed 1 night

Easy access, close to restaurants. Pool and hot tub was not in working condition.

6

Samiullah

Nov 27, 2023

·

Stayed 4 nights

Elevator didn’t work at times, snacks too expensive

2

Nidal

Aug 17, 2024

·

Stayed 1 night

The room smells really bad like mold , the breakfast bar was not good at all, the swimming pool water was green like alot of allergy . Simply bad

4

brittany

Jun 22, 2025

·

Stayed 1 night

The room smelled like smoke even though it was supposed to be non-smoking. The coffee machine didn’t work, Netflix wasn’t available, there wasn’t a stopper to use the bath tub, the staff wasn’t very friendly and the hot tub wasn’t hot at all.

8

JERUSHA

May 5, 2025

·

Stayed 3 nights

Easy parking

4

Emanuel

Aug 13, 2024

·

Stayed 1 night

The pool was green and dirty look like it hadn't been cleaned in a while and the room smelt like it had been wet

8

Joshua

Sep 12, 2023

·

Stayed 1 night

Industrial area. HEB grocery store nearby, and excellent seafood restaurant Bag-O-Crab. Helpful staff. Icemaker on third floor not functioning during visit.

10

Michele

Dec 17, 2022

·

Stayed 1 night

Printers in business center not working.

4

Alena

Sep 29, 2025

·

Stayed 5 nights

Had two rooms for a week to attend a school, one for myself and one for a coworker. Although clean, both rooms had an odor to them. Room service was well below satisfactory. My bed was never made, did not receive clean towels daily, and I had to go to the front desk twice to ask for coffee. The ONLY thing that had been done to my room was the garbage was emptied with the trash cans left sitting in the middle of the floor. The ice machine was out of order on the second floor and the jets in the hot tub did not work. I only leave reviews on two occasions and that being for exceptional service and really bad service; this being the only bad service review I've ever left. I do not expect perfection by any means, however, I do expect the standard service.

8

Robert

Jul 13, 2025

·

Stayed 2 nights

Everything was nice in the rooms are nice, but the ice machine on the second floor was broken and the main area that we would use on your weight room was broken and that was a key reason I booked the room

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness feedback is inconsistent. While many found rooms clean, numerous reviews cite musty or moldy odors, damp carpets, visible mold, pests, and occasional stained or unwashed linens.

Related guest reviews

4

Caroline

Jan 8, 2025

·

Smells in the room

4

Jasmine

Sep 3, 2023

·

Stayed 1 night

Disgusting! Holes in the wall. This hotels smells like mildew. There was blood on one of the pillows. The sheets on another bed were dirty. The toilets in all of my rooms were dirty. The bathroom smelled like urine. I won’t be staying here again

2

Venica

Sep 29, 2025

·

Stayed 1 night

The rooms smelt bad musty smell in air conditioner. Unfortunately it took a few days to recover, when you have allergies to mold. Ruined most of our cruise.

2

Rebekah

Feb 2, 2025

·

Stayed 1 night

Absolutely disgusting! We found a human tooth in the bedding… staff and cleaning crew don’t do their jobs.

4

Lori

Oct 15, 2023

·

Stayed 1 night

There was a cockroach on the wall when we walked in, the receptionist promptly changed our room. The next room the previous tenant must’ve had a pet and there was animal hair all over the window. If the hotel was cleaned it would be lovely

2

Tabitha

Apr 5, 2025

·

Stayed 1 night

room smelled like mold big spiders in shower , dead bugs on floor, pancake machine didnt work ,trash in parking lot

6

Robert

Jul 5, 2025

·

Stayed 1 night

The only thing that was not good was our room smelled like previously wet molded carpet.

4

Patricia

Jun 21, 2024

·

Stayed 2 nights

You had to take your dirty towels to the front desk and ask for clean towels each day. They charged your card on file at the beginning of the day and not when you arrived at the hotel - advertised as pay at hotel. My nieces had a couple of roaches in their room.

4

Zulema

Jun 30, 2025

·

Stayed 2 nights

The whole promoverte has some mold issues. I requested a dehumidifier. They said they only have one for the first floor. How convinient. We were on the third floor. Unless they fix the issue, this Hotel it is really unsafe. I was having some respiratory issues.

2

Edgar

Oct 6, 2025

·

Stayed 1 night

Mold on walls mold on ceiling

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Rooms

Rooms are generally spacious and comfortable for short stays, but several guests noted thin walls or elevator noise, AC units that were loud or struggled to cool, and unreliable Wi‑Fi in some rooms.

Related guest reviews

6

Riny

Jun 16, 2025

·

Stayed 1 night

Our room was located next to the elevator so it’s noisy. We could hear the elevators going up and down constantly.

6

Tina

Dec 28, 2024

·

Stayed 1 night

Property needs work. Wi-Fi didn't work.

6

Kim

Jun 2, 2025

·

Stayed 1 night

Room air wasnt on...too hot for that! Didnt rest due to room being too hot

10

Deborah

Mar 24, 2024

·

Stayed 1 night

Room was spacious extremely clean and comfortable. Lots of choices on the TV. Staff were very courteous and friendly. I would definitely recommend it to other travelers. Reasonable prices.

8

Kimberly

Oct 20, 2024

·

Stayed 1 night

The air-conditioner in the room doesnt work very well. But other than that the guy that checked us in was very friendly and helpful and its a good, clean roon

10

JANET LYNNE

Apr 5, 2025

·

Stayed 1 night

stayed here a night before a cruise. Room was spacious and clean

8

Sunday

Dec 7, 2024

·

Stayed 1 night

Wifi. Our room did not work, told front desk then they asked me to call the IT company I stayed in the phone 39 minutes and he said he took care of it wait 15 minutes and it should work now 15 hours later no WiFi.

8

Sarai

Mar 1, 2025

·

Stayed 1 night

The only thing I didn’t like was the thin walls. You could hear everything

2

Tonia

Apr 23, 2025

·

Stayed 1 night

I do not recommend this hotel! The front staff was very nice but the room was not in good shape. The room was not clean and the bed was very uncomfortable. We did not have WiFi or cell service in room 103. It was a complete waste of money.

8

Sunday

Apr 6, 2024

·

Stayed 1 night

The room was nice and large but kind of noisy! I would stay again.

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Service

Service varies widely: many guests praise friendly, helpful front desk staff and smooth check‑ins, but others report rudeness, poor communication, early card charges or reservation issues, and inconsistent housekeeping or towel exchange.

Related guest reviews

10

Pearlie

Jul 1, 2025

·

Stayed 5 nights

The staff was helpful and courteous. Rooms are large and clean. The cost for the week was more than fair. Very good experience!

4

Chelsey

Mar 23, 2025

·

Stayed 1 night

The hotel itself isnt bad. Dont try to "pay at the hotel" they charge your card days before with no notice. The Manager at the front when i walked in to check in was rude and without saying a word and me halfway into telling her i had a reservation just stuck her hand out for my cards and when i went to hand them to her she snatched them. She has a scowl on her face the entire time and when you try to ask question she just responds with a very rude statement back to you. I will never be back because customers staying at an establishment deserve to be treated nicely if theyve done nothing wrong or been unfair to the person working the counter. Antwan was very polite when i spoke to him on the phone and at the front desk. From now on i will just take my business where it is appreciated.

10

MARTIN

Aug 10, 2025

·

Stayed 2 nights

Friendly staff. Easy check in. Lovely features. Large comfy bed. Clean room. Lots of breakfast options including eggs, sausages, pancakes, the whole works!

10

Marie

Mar 17, 2024

·

Stayed 1 night

The front desk clerk was “exceptional” ———very kind & courteous ———-knowledgeable & professional!!! Room was clean & area was safe!! We’ll stay here again!!!

4

Abigail

Apr 3, 2024

·

I decided to stay at this hotel because I stayed here last year, but I regret it in so many ways. When I arrived, the man at the front desk was more concerned about a game he was watching on the back and was not welcoming at all and did not greet me. We weren’t in our room that much and when we finally went to get some rest, I noticed a bunch of hair on one of the beds. When I went to the front desk, someone else was there and when I mentioned my problem, all here offered were clean sheets. When I asked if he was serious, he gave me an attitude and switched me to the room in front. The rest of the staff was also rude and not welcoming at all. Never again going back.

2

Alexa

May 16, 2024

·

Stayed 1 night

This is the worst experience I have ever had, and we frequently travel and stay in hotels. We originally called the number (provided for the hotel on the listing) and spoke to a woman and inquired about being able to leave our vehicle for the cruise after our stay at the hotel. The woman said “yes, no problem, it’s free.” We inquired again and made sure because we would book this hotel if so, in which she again replied “yes. No problem.” When my family and I arrived, I began check in with the gentleman at the desk, and asked where to park. He then continued to raise his voice in the hotel lobby, yelling “WHO SAID THAT? WHO? CAUSE IT WASNT ME.” And wouldn’t even let me finish a sentence with his rude, and disrespectful behavior. Do NOT book this hotel, they will NOT refund you. They bait you into booking the hotel by lying about the cruise parking, and when you arrive they treat you like dirt and then refuse to refund you. My family and I left and went to another hotel close by and they informed us that we were NOT the first people and that typically everyone has trouble with this hotel complaining of the same things, lying and a rude and disrespectful worker. I’m not sure how they got an 8/10 review, probably baiting people that way as well. Save your money and book with the other best western about 8 minutes from this one. At least they were respectful and helpful.

10

Travis

Feb 28, 2025

·

Stayed 1 night

The front desk staff and housekeeping are friendly and welcoming. My room was very clean and comfortable. The property is well maintained and clean also. There are plenty of dining options within a one mile radius as well as shopping. There are plenty of parking spots and night lights keep the area illuminated.

4

Alena

Sep 29, 2025

·

Stayed 5 nights

Had two rooms for a week to attend a school, one for myself and one for a coworker. Although clean, both rooms had an odor to them. Room service was well below satisfactory. My bed was never made, did not receive clean towels daily, and I had to go to the front desk twice to ask for coffee. The ONLY thing that had been done to my room was the garbage was emptied with the trash cans left sitting in the middle of the floor. The ice machine was out of order on the second floor and the jets in the hot tub did not work. I only leave reviews on two occasions and that being for exceptional service and really bad service; this being the only bad service review I've ever left. I do not expect perfection by any means, however, I do expect the standard service.

4

Patricia

Jun 21, 2024

·

Stayed 2 nights

You had to take your dirty towels to the front desk and ask for clean towels each day. They charged your card on file at the beginning of the day and not when you arrived at the hotel - advertised as pay at hotel. My nieces had a couple of roaches in their room.

10

Melissa

Nov 13, 2025

·

Stayed 1 night

Room was very clean, staff was fantastic.

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Location

Location is convenient for reaching Galveston and the cruise port, with restaurants and shopping a short drive away, but the setting is industrial and a few guests mentioned safety concerns.

Related guest reviews

10

William

Feb 24, 2025

·

Stayed 1 night

We have stayed at this Best Western twice along with other travelers in our group. Convenient to the Port of Galveston, restaurants, Texas City shopping and a great value for the price.

10

Travis

Mar 4, 2025

·

Stayed 1 night

This property is clean, quiet and comfortable. The front desk employees are friendly and knowledgeable about the area. At night, the parking lot is fully lighted and there is a convenient store within walking distance.

10

Maria

Sep 7, 2023

·

Stayed 1 night

Parking lot was brightly lit, but there was a panhandler at the back entrance.

8

Michael

Jun 10, 2024

·

Stayed 1 night

Going on a cruise out of Galveston so staying here was most convenient...have stayed here before

8

william

Apr 20, 2024

·

Stayed 1 night

It's a easy 15 to 20 minute drive to Galveston

8

Michael

Apr 7, 2024

·

Stayed 1 night

The BW Motel was neat and in great condition in and out. The area was primarily oil refinery and storage while fascinating to look at it was not a great view. All in all, I would recommend it as a great stop!

2

Benjamin

Jun 1, 2023

·

Stayed 2 nights

The hotel is good. The breakfast was good, the rooms clean and the service good. But the parking lot is not safe. On the second night our car was broken into and the cover of our truck bed was cut open. Seems like the area is not safe!

10

Denise

Nov 4, 2024

·

Stayed 1 night

Loved how close the hotel was to all eating and shopping places in Texas City.

10

Dai Chong

May 23, 2024

·

Stayed 1 night

It's at the middle of no where.

8

ashley

Apr 24, 2023

·

Stayed 1 night

The staff was welcoming when we arrived, very informative. The room was clean, nice size. Breakfast had a nice variety and space was clean. 20 minutes from Galveston.

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Dining

Breakfast quality is mixed: some found it generous and satisfying, while many reported limited selection, items running out, and frequent equipment problems, especially the pancake machine. One reviewer noted breakfast couldn’t be taken back to the room.

Related guest reviews

10

melanie

Apr 14, 2024

·

Stayed 1 night

Good place to stay - Stayed one night before heading out to cruise. Simple accommodations, older hotel, easy access, quiet, clean and comfortable. I like that breakfast was included but it was basic at best!

10

Bobbi

Dec 9, 2024

·

Stayed 1 night

The only thing I would do is rethink the breakfast choice. The pancakes are horrible. I would change out for the waffle maker.

8

Linda

Apr 27, 2025

·

Stayed 1 night

Property is a little older but clean. Breakfast is horrible don’t waste your time.

10

MARTIN

Aug 10, 2025

·

Stayed 2 nights

Friendly staff. Easy check in. Lovely features. Large comfy bed. Clean room. Lots of breakfast options including eggs, sausages, pancakes, the whole works!

6

Journey

Jul 20, 2025

·

Stayed 3 nights

Stay was ok. Nothing special. Staff was not very kind and lazy. Said pancake machine was broke when it just needed more batter.

4

Kenneth

Aug 14, 2023

·

Stayed 1 night

Water on the floor of the bathroom when we checked in. Leaking water line to commode. Breakfast offering was too little and unappetizing. A few specs of scrambled eggs, zero sausage and pancake maker was not working. Room was full of guests looking for something to eat.

2

Albert

Jan 4, 2026

·

Stayed 3 nights

You collect a $100 refundable deposit but then charge customer $4.50 for each paper cup and condiments used in room. WOW that's unacceptable. You don't allow customer to bring your continental breakfast back to their room! Why? Hotel smells like Curry, beds are terrible not everstaying here again

8

Linda

Apr 23, 2023

·

Stayed 1 night

Short drive to Port of Galveston. Clean, easy check in. Restaurants are within a short drive. Breakfast was ok. Pancakes, eggs and sausage. Cold cereal and fruit were offered. Would have like yogurt and juice, but both macines eere not working. Coffee was good, but not able to get a second cup due to machine not working. Would reccomend and would stay again.

8

Priscilla

Nov 16, 2024

·

Stayed 1 night

The night auditor could have been more welcoming. The rooms had a musty odor, but otherwise clean. The bed was comfortable and we had a good nights rest. The breakfast was good.

6

Charles

Aug 2, 2025

·

Stayed 1 night

Hotel smelled very musty and damp, they had humidifiers running in the hallway. Breakfast, no one was keeping things going, pancake maker stopped working and no one checked it. Good enough for the night, but would pay more for a better place.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$84
February	$91
March	$96
April	$93
May	$99
June	$102
July	$112
August	$93
September	$83
October	$81
November	$90
December	$77

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $79	16 $74	17 $81	18 $92	19 $90
20 $80	21 $80	22 $80	23 $80	24 $80	25 $103	26 $92
27 $85	28 $93	29 $92	30 $85

Su	Mo	Tu	We	Th	Fr	Sa
				1 $95	2 $103	3 $92
4 $84	5 $90	6 $92	7 $90	8 $89	9 $87	10 $92
11 $98	12 $98	13 $98	14 $98	15 $98	16 $92	17 $98
18 $98	19 $99	20 $98	21 $97	22 $101	23 $158	24 $98
25 $87	26 $87	27 $98	28 $98	29 $101	30 $92	31 $103

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Suite, 1 King Bed, Refrigerator & Microwave (With Sofabed)

Standard Room, 2 Queen Beds, Refrigerator & Microwave

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (With Sofabed)

Suite, 1 King Bed, Jetted Tub

Standard Room, 1 King Bed, Refrigerator & Microwave

Guest reviews

Good

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Best Western Texas City

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Prices for upcoming dates