Is parking available at the property?

Yes, parking is available on-site. It is a private parking facility.

What type of breakfast is offered and what are the serving hours?

Continental breakfasts are available daily from 7:00 AM to 10:00 AM for a fee of approximately MYR 50 for adults and MYR 23.32 for children.

Are pets allowed at the property?

Yes, pets are allowed, with a maximum of 2 pets per accommodation. A fee of MYR 500 per accommodation, per night applies. Service animals are exempt from this fee.

What are the standard check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request and may incur additional charges.

What accessibility features are available for guests with disabilities?

The property features elevators and step-free entrances. Wheelchair-accessible facilities are available in public areas and rooms. Accessible bathrooms are also provided.

Where is the property located in relation to key landmarks?

The property is located in Kuala Lumpur City Centre, within a 10-minute walk of the Petronas Twin Towers and Suria KLCC Shopping Centre. It is 0.6 mi from KLCC Park and 1.3 mi from Pavilion Kuala Lumpur.

Does the property have a swimming pool?

Yes, there are 2 outdoor swimming pools available, including a children's pool. The pools are operational year-round.

What are the hotel's policies for guests staying with children?

Children are welcome at the property and can stay for free if using existing beds when occupying the parent or guardian's room.

What are the policies regarding extra beds and cribs?

The property does not offer extra beds or cribs. Rollaway/extra beds are not available, and cribs (infant beds) are not available.

Ascott Star KLCC Kuala Lumpur: Modern Comfort

Average nightly price at Ascott Star KLCC Kuala Lumpur by month, last 12 months (USD)
Month	Average price
January	$178
February	$143
March	$116
April	$120
May	$128
June	$131
July	$148
August	$127
September	$134
October	$141
November	$124
December	$149

What guests think

Ascott Star KLCC Kuala Lumpur draws praise for its central KLCC location, spectacular Petronas-Towers views, and standout facilities including a rooftop infinity pool, a second pool and large gym, alongside spacious, modern apartments that feel like home.

Guests consistently highlight friendly, helpful staff. Common downsides include subpar or inconsistent breakfast, occasional maintenance and housekeeping issues (e.g., low water pressure, limited pool towels), and some lift noise or delays. A solid pick for travelers prioritizing spacious apartments, facilities, and skyline views.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Two pools stand out—an infinity rooftop pool with Petronas views and a larger 6th floor pool—plus a sizeable gym and a rooftop bar/restaurant. Minor issues include limited or no pool towels, few loungers, some maintenance, and slow/noisy lifts.

Related guest reviews

10

Gary

Jun 12, 2025

·

Stayed 4 nights

Wonderful first trip to Kuala Lumpur. Ascott Star KLCC is ideally situated next to Suria KLCC Mall & next to MRT. Easy to get around KL. Rooftop pool & main pool fantastic!

10

Nina

Nov 28, 2023

·

Stayed 3 nights

Fantastic facilities in this stylish property, combined with excellent customer service, friendly staff and high standards. The property has a rooftop pool with amazing view of Petronas Towers (although no shade unfortunately) and a HUGE pool on the 6th floor with numerous places to sit or lounge including poolside cabanas and spa jet areas. Room was spotless and very well equipped including full kitchen and washer/dryer. Only negative was confusion on arrival as we were dropped by our taxi at the wrong tower (there are 3 towers that all go by the same name and address!) - better drop off instructions are needed - ask taxi to drop you at Alva restaurant for the correct entrance. Staff were super welcoming and extremely helpful. Would stay again if in KL.

10

Robyn

Jun 26, 2024

·

Stayed 7 nights

I highly recommend this apartment hotel for a trip to KL. It’s location in KLCC is great. We walked to Petronas towers and KLCC park. We stayed in a 1 bedroom. The king bed was really comfortable and the living area spacious. The kitchen had a kettle, toaster, pod machine, cook top and microwave as well as full sized fridge. The washing machine was helpful. Two great pools at the property and a big gym and yoga room.

8

richard

Nov 14, 2025

·

Stayed 5 nights

Nice room. Lots of space. Good ac. Good location. Rooftop pool was tiny but the 6th floor pool was nice kinda disappointed it didn’t have a jacuzzi. Washer/dryer took forever. Almost 3 hrs to dry 1 load of clothes. Luckily we starting washing 2 days before departure. Overall great value. 4.5 stars. I’d stay here again

8

Jacob

Apr 23, 2025

·

Stayed 3 nights

Great location, wonderful facilities such as Sky Pool, huge Gym and restrooms. But the lift noise is a little bit annoying at night.

10

Nona

Feb 26, 2025

·

Stayed 3 nights

Super zentral, tolle Preisleistungsverhältniss. Leide keine Steckdose im Bad… 😅 und nur 5 Liegestühle am Pool. Keine Handtücher am Pool

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10

Thomas

Feb 1, 2026

·

Stayed 1 night

Room like new, staff great and the roof top pool is obviously the star of the show. Unbelievable value for money

10

Dale

Jun 9, 2025

·

Stayed 3 nights

Great hotel and in a great location. The views from the rooftop bar are amazing and the restaurant and pool on L6 are amazing

8

Alan

Oct 7, 2025

·

Stayed 3 nights

Great location for views and walk to KLCC. The infinity pool with views was a little under maintained and both pools didnt provide towels. My room, although appeared clean, did have roaches wondering around. Overall the hotel was good though.

10

David

Apr 22, 2025

·

Stayed 3 nights

Hotel is great. The location is right next to the Petronas towers. Rooms are really big and comfy. The pools and the gyms are great. The only suggestion would be to add more loungers near the pool

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Cleanliness

Overall cleanliness is praised, with many calling rooms spotless and well maintained. A few report issues like roaches, dirty towels, missed replenishment or housekeeping, and bathroom ventilation smells.

Related guest reviews

10

Syreeta

Oct 1, 2025

·

Stayed 2 nights

The Ascott Star is the perfect place to stay when visiting Kuala Lumpur. Check-in was very easy and the staff extremely friendly. The lady that checked me in was so kind to change my room so I would have some views of the Twin Towers from our room. This 2 bedroom 2 baths was very spacious. The room was clean and I was in love with the shower. The rooftop was stunning!! The other level with the pool was amazing too.

10

Hector Manuel

Aug 7, 2025

·

Stayed 4 nights

Hotel súper bien ubicado, amplio, lujoso y con vista espectacular a las torres petronas. El personal muy amable y atento. Es un 10 de 10. Una de las mejores opciones para hospedarse en Kuala Lumpur si lo que buscas es un hotel de lujo con un precio accesible.

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6

Chunchi

Aug 3, 2023

·

Stayed 4 nights

房卡無法進入公共區域，換了一次，還是無法成功，需再換一次，才可使用，櫃檯人員訓練需再加強，房間廁所沒有窗戶，沒有抽風機，味道散到房間！有一天沒有整理房間

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10

David

Apr 10, 2023

·

Stayed 3 nights

We had a very spacious clean room with a washing machine and kettle. The hotel has a roof top pool with a great view of the city and the Petronas towers, which are very close.

10

Kuo

Dec 9, 2024

·

Stayed 4 nights

The hotel is new and is well maintained. The staff are all very friendly, greeted us with smiles whenever they saw us. The deluxe one bedroom suite comes with a washer/ dryer (and detergent) which was very convenient. We’ll definitely come back.

8

Frida

Aug 12, 2025

·

Stayed 1 night

Jättebra och fint hotell, enda minus var att vi fick smutsiga handdukar.

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8

Alan

Oct 7, 2025

·

Stayed 3 nights

Great location for views and walk to KLCC. The infinity pool with views was a little under maintained and both pools didnt provide towels. My room, although appeared clean, did have roaches wondering around. Overall the hotel was good though.

10

Daniel

Nov 14, 2024

·

Stayed 1 night

Clean and fresh, professional staff, very good gym and pool facilities, good location, tasteful rooms that were meticulously cleaned and modern, a very good accommodation.

6

Tsuming

Oct 5, 2025

·

Stayed 3 nights

不會主動補房間用品和咖啡等..

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10

Rosni

Dec 9, 2024

·

Stayed 2 nights

Room is clean and tidy.

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AI-generated summary based on recent guest reviews

Rooms

Spacious, modern, apartment-style rooms with comfortable beds, full kitchens and washer/dryers; many have Twin Towers views. Repeated complaints note weak water pressure and occasionally short-lived hot water, plus some lift noise near rooms.

Related guest reviews

8

Marcus

Nov 17, 2025

·

Stayed 5 nights

Personal war sehr nett, Lage top, Zimmer sehr groß

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10

Andre

Dec 26, 2024

·

Stayed 7 nights

Very nice staff and beautiful property. Unfortunately the hot ater doesn't last very long.

8

richard

Nov 14, 2025

·

Stayed 5 nights

Nice room. Lots of space. Good ac. Good location. Rooftop pool was tiny but the 6th floor pool was nice kinda disappointed it didn’t have a jacuzzi. Washer/dryer took forever. Almost 3 hrs to dry 1 load of clothes. Luckily we starting washing 2 days before departure. Overall great value. 4.5 stars. I’d stay here again

10

Blair

Sep 10, 2023

·

Stayed 3 nights

A beautiful hotel with incredible facilities and a stunning view. Oversized rooms and extremely comfortable

6

Long Ting

Jun 16, 2025

·

Stayed 3 nights

Bad 1. Water pressure is low, shower is very weak(my friends room is the same) 2. The door lock was out of battery, I could not access my room, and need to go down and ask for the techician to come change the battery 3. Small ants in the kitchen (not too many tho) 4. The carbinet sensor was broken, the carbinet light goes on and off non stop, I need to use a piece of paper to cover the sensor, otherwise I can see the light leaking after I turned off the bedroom light 4. The door card was inactivated before I checked out, I was not able to get in the room and needed to go to the reception to activate the card again. 5. No bottles of water are provided 6. The bedroom TV remote was out of battery . I needed to use the one in the living room. Good 1. Staff is polite and nice 2. I got upgraded (inc my friends room), because the room type i booked was not ready to check in. 3. Overall the place is nice and tidy. 4. The gym and swimming pool are nice 5. I went to do massage at 6th floor, also nice. 6. Location is convenient, there is a durian shop nearby (3 min walk) if you like durians Summary: The bad things are no big deal, i would still recommend this hotel to travellers.

8

Rene

Nov 26, 2025

·

Stayed 1 night

Excelente habitación, amplia y muy bonita. Nos encantó

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8

Phuong

Jul 19, 2025

·

Stayed 3 nights

Nice views . Comfort beds. Walkable to several malls.

10

Jacopo

Jul 10, 2024

·

Stayed 3 nights

Hotel moderno, pulito e con camere molto grandi. Ottimo WiFi, piscina molto bella con vista PAZZESCA. Forse la più bella vista di KL, molto meglio di tanti SkyBar. Siete praticamente a fianco alle Petronas Tower. Merita!

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10

Melisa

Oct 27, 2025

·

Stayed 2 nights

Rooms spacious, comfortable. Livingroom and kitchen area also very spacious and well equiped. Had everything you could need.

8

Thomas

Jul 16, 2024

·

Stayed 3 nights

Rymliga rum med separat kök/vardagsrum och sov rum. Hotellet kändes nytt och fräscht. Den enda kritiken var att det var lågt vattentrycket i duschen. Det var mycket irriterande. Svagt droppande dusch ger ingen trevlig dusch. I övrigt nöjd med läge och trevlig och hjälpsam personal.

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Service

Staff are widely described as friendly, welcoming and helpful, with smooth check-in and occasional upgrades. Some lapses appear, including poor follow-up on a lost item and unhelpful pool/restaurant staff.

Related guest reviews

10

Anuj

Jan 20, 2025

·

Stayed 1 night

Great hotel all around . Only comment is the staff around the pool/restaurant were not helpful or friendly . Didn’t want to open an umbrella and said all 3 were in maintenance (we saw someone using them the night before …)

10

Syreeta

Oct 1, 2025

·

Stayed 2 nights

The Ascott Star is the perfect place to stay when visiting Kuala Lumpur. Check-in was very easy and the staff extremely friendly. The lady that checked me in was so kind to change my room so I would have some views of the Twin Towers from our room. This 2 bedroom 2 baths was very spacious. The room was clean and I was in love with the shower. The rooftop was stunning!! The other level with the pool was amazing too.

10

Marcus

Mar 27, 2024

·

Stayed 2 nights

Fantastic stay in a fantastic hotel! Amazing staff.

10

Carolina

Jan 1, 2025

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Stayed 3 nights

We love our stay at The Ascott Star KLCC and would definitely recommend the hotel. Facilities are great, the rooftop restaurant and swimming pool are great, they have a fully equipped gym and a second swimming pool in the 6th floor, views to the Petronas Towers and the rooms are large with everything you would need to feel just like home. Above all else, the staff is very helpful and friendly.

4

Nurul

Jan 2, 2026

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Stayed 4 nights

I left my earpiece and popmart phone charm on the bed stand. After housekeeping, both went missing. Tried to check with the team twice. Upon checkout, the staff said will update me. But till today (5days) still no update. Disappointed

10

Maqbool

Nov 4, 2025

·

Stayed 4 nights

Staff was amazing

10

Alan Gerard

Feb 5, 2025

·

Stayed 4 nights

My wife and I stayed at the Ascott Star KLCC for four nights in January 2025. We spent a long time at check-in, as we arrived at 13:30 and the room was not ready. It was still not ready at 15:00, so the reception kindly gave us another, upgraded Apt (we had booked a deluxe one-bedroom). It was my fault as I did not indicate our arrival time in the online check-in. I suggest you do this if you plan to arrive before 3pm, especially if you arrive at a busy period (our stay was over the Chinese New Year holiday weekend). The Apt was fantastic; very modern, large, clean and well-appointed, with a view of the Petronas Twin Towers. The location is also great, within walking distance of the towers, but in a quiet area. We didn’t use any of the facilities but there was a lot on offer. The view from the rooftop is absolutely gorgeous. The hotel personnel were all very helpful and friendly, and we will stay here again when we travel to Kuala Lumpur.

10

Kuo

Dec 9, 2024

·

Stayed 4 nights

The hotel is new and is well maintained. The staff are all very friendly, greeted us with smiles whenever they saw us. The deluxe one bedroom suite comes with a washer/ dryer (and detergent) which was very convenient. We’ll definitely come back.

10

Rodolfo

Oct 10, 2025

·

Stayed 4 nights

Our suite was beautiful. Thoughtfully appointed with quality furnishings. The staff was professional and knowledgeable. Surrounding area offered everything from superb dining to shopping.

6

Mervyn

Jun 21, 2023

·

Stayed 1 night

Service is lacking

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Location

Central and walkable for KLCC, close to the Petronas Towers, malls and MRT. Convenient for sightseeing.

Related guest reviews

10

Gary

Jun 12, 2025

·

Stayed 4 nights

Wonderful first trip to Kuala Lumpur. Ascott Star KLCC is ideally situated next to Suria KLCC Mall & next to MRT. Easy to get around KL. Rooftop pool & main pool fantastic!

10

HANS

Jun 6, 2024

·

Stayed 5 nights

Great position of the Hotel, close to shopping malls and restaurants. within walking distance of public transport. Staff were very helpful and went out of their way to make things easier.

10

Yuanyuan

Jun 26, 2024

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Stayed 3 nights

Location is perfect, walking distance to the Petronas Towers. Hotel rooms are really nice and clean. Incredible view from the top floor. Highly recommend!!🔥🔥🔥🔥

10

MUHAMMAD

Sep 25, 2025

·

Stayed 3 nights

Best location.

10

Derek

Nov 24, 2023

·

Stayed 1 night

Hotel Staffs are friendly. Good location, short walking distance to shopping malls.

10

Kirit

Mar 13, 2025

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Stayed 3 nights

The hotel is located in an area to close location to all the main tourist attractions.

8

Hung Fai

Dec 27, 2024

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Stayed 5 nights

quite a new hotel with great services, well equipped and centrally located. Just 5 mins walk to a mall with a supermarket and restaurants. 8 mins walk to twin towers (KLCC), very convenient.

10

MILOS

Nov 29, 2025

·

Stayed 19 nights

Close to ton of shops and klcc whic is a bonus!

8

azna

Dec 25, 2024

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Stayed 2 nights

Easy access to KLCC!

10

TAKATOSHI

Nov 7, 2023

·

Stayed 2 nights

The location is very convenient and view of KLCC is amazing. The access to subway, shopping malls, including KLCC is within walking distance. I enjoyed very quiet stay.

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Dining

Breakfast quality is often below expectations or inconsistent; several guests suggest eating elsewhere. The rooftop restaurant/bar offers great views, and one review notes cash-only payment.

Related guest reviews

10

Mehwish

Nov 16, 2023

·

Stayed 4 nights

Great property with lovely amenities. Breakfast was a bit hit and miss though. Overall location, service and facilities were great.

10

Mark

Apr 29, 2024

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Stayed 6 nights

Excellent property and staff team. Easy walk to KLCC metro and shopping centre with food hall. Amazing views of the tower (pay for Petronas tower view) but breakfast is only 2* (better to eat elsewhere or buy something to eat). Use Grab for taxi (there is a cash option). Great swimming pool, front desk and apartments with water/dryer and quality bathroom items. Will be my first choice of stay next time I visit KL

10

Stefan

Nov 15, 2023

·

Stayed 1 night

Sehr schöner Infinity-Pool mit Blick auf die Petrona Twin Towers. Sehr freundliches Personal. Großes Zimmer mit kompletter Kücheneinrichtung einschl Waschmaschine. Kurzer Weg zu den Twintowers und MRT-Station KLCC. Nur das Duschwasser morgens war leider nur lauwarm. Leckeres Früstück!

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8

Shane

Nov 9, 2024

·

Stayed 2 nights

Impeccable hotel with excellent amenities and an amazing rooftop pool. Superb views of the Petronas towers and KL skyline from the rooftop pool and restaurant, it’s magical at night. Breakfast service and food were sub par for a hotel in this category. Dinner service and food were better still not on par with other 4-5 star hotels in this price range.

10

Jonas

Mar 2, 2024

·

Stayed 7 nights

We had a really great stay here! Everything was good except for two things. The breakfast. probably one of the worst hotel breakfasts we've ever had, and we've traveled a lot, around the world. Then we thought it was annoying that there were so many unauthorized people who were up on the roof-top pool all day. These were not people who lived in the hotel. Otherwise, fantastically nice and good hotel with a great location!

8

Montserrat

Jan 26, 2025

·

Stayed 4 nights

Buena ubicación al lado de Petronas Tower. Buen surtido de amenities pero solo hay corner de Starbucks, no hay servicio de bebidas ni snacks

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10

Dale

Jun 9, 2025

·

Stayed 3 nights

Great hotel and in a great location. The views from the rooftop bar are amazing and the restaurant and pool on L6 are amazing

10

Nadya

Dec 25, 2023

·

Stayed 4 nights

We stayed at the Ascott Star KLCC Kuala Lumpur for a week in December and had a great experience. The hotel is in a great location, in the heart of KLCC, close to the Petronas Twin Towers, Suria KLCC and KLCC Park. It is new, officially opened in 2022. The apartment is extremely clean and tidy, the kitchen is fully equipped, with an amazing view of the Petronas Twin Towers from the windows, and the king size bed is very comfortable, at a reasonable price. The infinity pool overlooks the Petronas Twin Towers. After reading the reviews, we did not have breakfast there but we ate at the rooftop restaurant and the variety of food is something that needs to be improved. The reception staff were extremely polite, friendly and helpful. Everyone was so welcoming. We highly recommend the hotel to everyone and will definitely come back next time. Thank you Ascott Star.

10

Maria

Oct 7, 2024

·

Stayed 2 nights

Great location and friendly staff. I just wish the restaurant, Alva, takes credit card instead of cash only.

10

Alberto

Aug 31, 2024

·

Stayed 4 nights

Increíble hotel con vistas a la Petronas.Habitaciones amplias con todo lo necesario.Desayuno un poco escaso y repetitivo

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3 $135	4 $135	5 $143	6 $130	7 $130
8 $128	9 $127	10 $126	11 $133	12 $128	13 $132	14 $133
15 $127	16 $126	17 $128	18 $128	19 $133	20 $138	21 $133
22 $128	23 $127	24 $133	25 $133	26 $133	27 $133	28 $134
29 $133	30 $128

Su	Mo	Tu	We	Th	Fr	Sa
		1 $138	2 $142	3 $140	4 $137	5 $140
6 $131	7 $133	8 $133	9 $133	10 $126	11 $202	12 $213
13 $194	14 $151	15 $153	16 $155	17 $151	18 $153	19 $151
20 $151	21 $158	22 $160	23 $160	24 $178	25 $171	26 $194
27 $166	28 $160	29 $211	30 $227	31 $395

Ascott Star KLCC Kuala Lumpur

Prices for Ascott Star KLCC Kuala Lumpur

Monthly average prices

About this property

Location

Room options

Studio Executive

1-Bedroom Premier, Klcc View

1-Bedroom Premier

1-Bedroom Executive, Klcc View

1-Bedroom Deluxe, Klcc View

2-Bedroom Premier

1-Bedroom Deluxe

Guest reviews of Ascott Star KLCC Kuala Lumpur

What guests think

No written reviews

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