Name: Pavilion Hotel Kuala Lumpur Managed by Banyan Tree
Address: 170 Jalan Bukit Bintang, Kuala Lumpur, MY
Price range: 111 $US–190 $US per night
Rating: 9.03

Ce qu'en disent des voyageurs

D'après les récents avis, le Pavilion Hotel Kuala Lumpur Managed by Banyan Tree est salué pour son emplacement imbattable à Bukit Bintang, directement relié au centre commercial Pavilion, et pour son personnel accueillant. De nombreux clients soulignent le confort et l'espace des chambres, ainsi que l'accès au salon club.

Les principaux inconvénients signalés sont un petit-déjeuner pouvant être bondé ou moyen, des enregistrements parfois lents ou tardifs et la circulation rendant les départs et arrivées difficiles. Les commentaires sur les chambres sont globalement positifs, mais plusieurs clients ont noté des odeurs de moisi ou d'humidité, des nuisances sonores provenant de la rue ou de la cour, ainsi que des problèmes d'entretien ou de climatisation sporadiques. Dans l'ensemble, attendez-vous à un séjour en centre-ville idéal pour les acheteurs et les citadins.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

La piscine sur le toit et la salle de sport avec vue sur la ville sont particulièrement appréciées, et l'accès au salon club est fréquemment souligné. Certains clients notent toutefois que la piscine est petite ou nécessite une maintenance.

Avis de voyageur à ce sujet

8

WAI LON

24 mars 2025

·

A séjourné 9 nuits

Great location above Pavilion Mall. Pool a little disappointing as it was smaller than it appeared in the pictures (15m maybe). Would have been nice if they had let us know that the power was going to be out for 4 hours on one of the days we were there when we made the booking rather than whilst we were there.. Staff friendly, no pork so breakfast was a bit disappointing..

10

Ming Quan

7 sept. 2025

·

A séjourné 3 nuits

Great location connected to Pavillion Shopping Mall with a plethora of dining and shopping options. Also within walking distance to the MRT Bukit Bintang station, where the Kajang Line provides useful connections to suburban malls like One Utama Mall and the KL Monorail station for a direct connection to KL Sentral. Wifi is stable and ultra fast - no problems supporting video streaming and video conference. Breakfast options were plentiful and interesting, but the executive lounge options were less exciting. Overall highly recommend the hotel for its convenient location and wonderful service and facilities, but wish they would improve on the range of dining options provided in the executive lounge!

10

Steve

11 nov. 2025

·

A séjourné 1 nuit

Fabulous stay. Amazing studio room with club lounge access. Staff first class.

10

Saara

20 janv. 2024

·

A séjourné 1 nuit

Great stay, friendly service and good breakfast. The pool seemed a bit small considering the amount of rooms. Would stay again.

10

Masao

5 sept. 2025

·

A séjourné 3 nuits

プールとジムが快適でした！

10

Hans

14 déc. 2025

·

A séjourné 2 nuits

Ett bra hotell med ok läge finns gångvägar inomhus med ac till exempelvis petronas. Väj club room så ingår gratis drinkar vin och öl mellan 17,30-19,30 och dessutom en enklare buffe. Utmärkt personal tex ezzq.

10

Clara

14 déc. 2024

·

A séjourné 8 nuits

Comfortable, super convenient (access to biggest shopping mall through the lift in the hotel), gym with great view, and nice pool , again with amazing view of the city..

10

Anju

9 juil. 2025

·

A séjourné 5 nuits

What a beautiful property! The staff is amazing! The hospitality exceeds expectations and everyone is so helpful and welcoming at all times. Great location. The breakfast buffet was so extensive and of great quality. The club lounge staff were pleasant and welcoming and the evening snacks and drinks were great! Really enjoyed our stay!

10

Wendy

22 oct. 2024

·

A séjourné 5 nuits

Lovely staff everywhere. Pool needs maintenance. Breakfast is varied and plentiful. This hotel has a great location next to the Pavillion Mall.

10

ALEXIS

8 juil. 2025

·

A séjourné 1 nuit

Hôtel de très bon standing, très bien placé. La chambre est très spacieuse et luxueuse ! La piscine sur le toit est un vrai plus ! Hôtel parfait pour découvrir la ville a pied.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

La propreté est largement saluée, mais des signalements de moquettes humides ou moisis, d'odeurs persistantes et de quelques lacunes en matière de service de ménage (par exemple, des zones oubliées ou des objets laissés de côté) suggèrent une certaine irrégularité. Quelques clients ont également mentionné des problèmes de propreté dans les ascenseurs ou les salles de bains.

Avis de voyageur à ce sujet

10

Carolyn

8 déc. 2025

·

A séjourné 3 nuits

Room was clean except for a funky scent but bearable. Excellent location & staff !

10

Victoria

8 juin 2024

·

A séjourné 3 nuits

Staff were lovely. Everything super clean.

10

Yee Man Lisa

10 janv. 2026

·

A séjourné 4 nuits

Room was clean, staff very polite and helpful - reception staff in particular.

10

Lorna

31 oct. 2025

·

A séjourné 4 nuits

Clean & smart hotel with excellent staff who work very hard.

8

Chee

14 janv. 2025

·

A séjourné 1 nuit

The overall service was good. Friendly front desk and concierge. I have given them 5 stars during my earlier stay in this property. However, this time I'm a bit doubt about the cleanliness of the room. Myself and parents were staying there for one nigh in two separate rooms. Myself and father both have eyes infection and both of my legs are itchy and feeling like bug bites or dust mite in the room. They have taken and received the photos from me but still haven't heard anything from them.

6

Melissa

22 juil. 2024

·

A séjourné 2 nuits

Returning guest, but I was disappointed with the room assigned. The king beds are not consistent. Some are obviously not king size. This time round I was too tired to try and move rooms but I regret that cos there were lots of banging and whining noises in the room all through the night and into the morning. My bathroom had two sinks but one had black specks in it like it had never been cleaned. The service standard is really inconsistent , cos my last stay was much better. Overall the location is still good b it I’m disappointed I paid for a more expense room but received this standard of stay.

8

Jeffrey

5 déc. 2025

·

A séjourné 1 nuit

Generally clean however noticed some trash in the lift and a cleaning cloth was left on the console in the lobby of lifts

10

Wei Yang

9 févr. 2025

·

A séjourné 3 nuits

Carpet was moist when checking in, otherwise very perfect.

4

Shiho

1 juin 2024

·

A séjourné 6 nuits

部屋や設備は新しいが清掃はあまり良くない。洗面の排水には赤カビがあった。部屋にあるコップやグラスは洗ってある物に変えるのではなく、部屋に備え付けのものを洗うようなのだが、綺麗に洗えていないので自分で再度洗う必要がある。バスエリアにタオルは多めに置いていない。必要な場合その都度連絡しなくてはいけないので面倒だ。クアラルンプールのホテル内の中華料理店の飲茶はほぼ食べ歩いたが、このホテルのものが1番口に合わなかった。料金は他のホテルと変わらない。朝食のレストランの冷房があまりきいておらず室内の席は暑く、外の席はもっと暑い。朝食の設定料金が周辺の古参のホテルより高い。朝食はほぼ毎日同じメニューだ。パビリオンショッピングモールに直結しているのでそこへ行く場合は便利だが、KLCCなどへ車で行く場合は前の道が異常に渋滞するので時間に余裕をもって行動する必要がある。総じて１週間ほどの長期滞在には向いていないように思う。２泊態度が限界。

8

Yuan Yuan

3 nov. 2024

·

A séjourné 7 nuits

People were very nice and location is great too, but carpet stinks, especially after you take a shower

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Beaucoup décrivent les chambres comme spacieuses, confortables et bien équipées, avec des intérieurs calmes dans certaines catégories et une belle vue. Les plaintes récurrentes concernent les odeurs de moisi ou d'humidité, les nuisances sonores provenant de la rue ou de la cour, la literie ou les équipements incohérents, ainsi que des pannes occasionnelles de la climatisation, de la télévision ou du réfrigérateur. Certaines chambres sont dépourvues de baignoire.

Avis de voyageur à ce sujet

10

Carolyn

9 mai 2025

·

A séjourné 2 nuits

Lovely hotel. Lots of clear communication before checkin and how to find them, where to park etc..very straightforward to get there. Checkin ahead of time meant very quick at the desk. Very efficient and friendly. Loved the peace and quiet of this hotel despite its location. Room very sound proof. Bed very comfortable. Good sized shower - lots of hot water . Turn down service with incense and aromatherapy was lovely. Swimming pool really only good for 2 people if doing lengths but great having the outside view while swimming. Breakfast was a huge spread but nothing wow! Adequate and mediocre. A little awkward when busy with inadequate space to get around .

10

Pip

2 déc. 2025

·

A séjourné 1 nuit

Lovely room with great shower and amenities. Nice and quiet too. Very good customer service

6

Yam Hau

4 oct. 2025

·

A séjourné 4 nuits

Pillow not comfortable Very noisy

10

Risnawaty

25 déc. 2024

·

A séjourné 2 nuits

Practical and well-designed room layout with aesthetically-pleasing furniture and deco. Provision of glass bottles of drinking water is very much appreciated. The separate toilet door from within the main bathroom is also a plus.

8

Claire

19 août 2025

·

A séjourné 6 nuits

Lovely hotel and in middle of busy district, near station and great location. Only thing I can say as slight negative, the hotel rooms made our clothes damp, not sure if air con isn’t set properly, we had 2 rooms and we both had same issue. Staff are lovely and I caught fault anything else, it was great stay.

8

Kazuyoshi

22 mai 2024

·

A séjourné 3 nuits

巨大なショッピングモールに付随し、モールの名前と同じ名称（パビリオン）のホテル。8階がレセプション、その上にホテルの部屋がある。泊まった部屋は中庸のキングベッド一つの部屋。バスはなく、シャワーのみ。一応シティービューの部屋で、広さは十分。クロゼットの扉が閉まりきらず（経年変化）、中の照明はつきっぱなしだったが、夜中の常夜灯のようで、それはそれで良かったかな。朝食会場はロビー階にあり、収容人数はかなりで、余裕があった。料理はウエスタン、チャイニーズ、マレーシア、アラブと多彩で、楽しめたが、それぞれの料理のクオリティーはまずまずと言ったところか。多くの超高級ホテルが林立するクアラルンプールにあっては、まあ高級といったところか。料金もそれに見合っているように思う。エントランスのベルキャップテンの青年たちは親切で、好感が持てた。

6

Melissa

22 juil. 2024

·

A séjourné 2 nuits

Returning guest, but I was disappointed with the room assigned. The king beds are not consistent. Some are obviously not king size. This time round I was too tired to try and move rooms but I regret that cos there were lots of banging and whining noises in the room all through the night and into the morning. My bathroom had two sinks but one had black specks in it like it had never been cleaned. The service standard is really inconsistent , cos my last stay was much better. Overall the location is still good b it I’m disappointed I paid for a more expense room but received this standard of stay.

10

ALEXIS

8 juil. 2025

·

A séjourné 1 nuit

Hôtel de très bon standing, très bien placé. La chambre est très spacieuse et luxueuse ! La piscine sur le toit est un vrai plus ! Hôtel parfait pour découvrir la ville a pied.

8

Woan Pin

21 juin 2025

·

A séjourné 3 nuits

My room could be left unused for a while, there is a sewage smell in the toilet in the first 1.5 days. Very limited choice on TV Chanels. Room scent service is not consistent.

6

Yuk Chiu

4 sept. 2024

·

A séjourné 3 nuits

Staffs were nice and place are clean. I think the room we had was not properly maintained. Within two days we found more than 5 issues in the room including the temp control and refrigerator were not working as well as the washing pipe was broken, etc. since the aircon was not controllable , the room was freezing, we could not get good sleep until we leave 😅

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le service est fréquemment souligné comme étant amical, attentionné et serviable, avec des attentions de marque et une résolution de problèmes réactive. Cependant, certains clients ont rencontré des enregistrements lents ou tardifs et un service inégal occasionnel au petit-déjeuner ou à la réception.

Avis de voyageur à ce sujet

10

steven

19 mars 2025

·

A séjourné 5 nuits

Staff excellent, made stay a pleasure, would recommend

6

Wei Fen

11 sept. 2025

·

A séjourné 2 nuits

check in was slightly slow. The layout of the hotel was confusing as car drop off was at a different floor to check in reception, and there was no one at the L1M counter to assist where to go. Check in itself was slow, however check out was simple and fast. hotel breakfast spread was disappointing and quality of food was less than what i expected from banyan tree compared to my stay at other countries. there was also no service staff early in the morning at breakfast (6.30am) to order coffee. The room itself was acceptable and very clean.

10

Chee

3 janv. 2025

·

A séjourné 3 nuits

I like the service that provided by Pavillion Hotel. All staffs are extremely friendly and knowledgeable. Amirul, who was the front desk at the time when I have some questions. He had sorted all my questions out. Strongly recommended hotel in this Bukit Bintang area

10

Grant

12 janv. 2026

·

A séjourné 1 nuit

I have stayed there over 20 times and it is always great. the location and hotel staff. I always treat myself to a club room to have access to the club lounge, which is a highlight.

10

watson

30 déc. 2024

·

A séjourné 4 nuits

The two staffs at the lobby were absolutely amazing

10

Julie-ann

16 juil. 2025

·

A séjourné 1 nuit

Wonderful service by friendly staff.

10

Janine

22 juil. 2025

·

A séjourné 1 nuit

Wonderful Birthday Stay! Had a fantastic stay at Pavilion Hotel KL by Banyan Tree. A big thank you to Jennis Siaw at the front desk — she noticed it was my birthday from my passport, wished me personally, and even arranged a surprise cake! She also extended our checkout time as the room wasn’t ready at check-in. The hotel is super convenient, with direct access to Pavilion Mall and a link bridge to KLCC. Great service and perfect location — will definitely return!

10

Chwee Seng Benedict

15 févr. 2025

·

A séjourné 2 nuits

Here’s a more polished version of your text while keeping your tone intact: --- Overall, the hotel has a very friendly and welcoming atmosphere. The facilities, both in the rooms and throughout the hotel, are more than adequate. I would like to commend a male Malay staff member at the reception on the afternoon of February 13, 2025. Despite facing an incredibly rude and arrogant lady, presumably a hotel guest who was throwing a tantrum at him, he remained calm and courteous throughout. If that lady happens to be reading this, you should be ashamed of yourself! The only issue I encountered was that a pair of shorts went missing from my room. I called the service line to enquire but unfortunately, no one got back to me.

6

Chung Ling

2 juil. 2025

·

A séjourné 3 nuits

No sleep on first night due to noise from racing motorbikes along Bukit Bintang main road. Thavan in club lounge arranged for a room change and managed to rest the next two nights.

6

Oi kwan

13 déc. 2023

·

A séjourné 2 nuits

It takes more than an hour to check in the hotel. There is only 1 lift operated. No wifi, no TV. The staff requested us to down grade our room as the type of rooms that we booked was not available. Finally the manager give a total of MR300 voucher for 2 nights for 1 room. This really horrified.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

L'emplacement central à Bukit Bintang, avec un accès direct au centre commercial Pavilion et une galerie marchande couverte menant à KLCC, facilite les déplacements et les achats. La fréquentation de la zone peut entraîner des embouteillages ou des difficultés de navigation pour les prises en charge et les déposes.

Avis de voyageur à ce sujet

10

Ming Quan

7 sept. 2025

·

A séjourné 3 nuits

Great location connected to Pavillion Shopping Mall with a plethora of dining and shopping options. Also within walking distance to the MRT Bukit Bintang station, where the Kajang Line provides useful connections to suburban malls like One Utama Mall and the KL Monorail station for a direct connection to KL Sentral. Wifi is stable and ultra fast - no problems supporting video streaming and video conference. Breakfast options were plentiful and interesting, but the executive lounge options were less exciting. Overall highly recommend the hotel for its convenient location and wonderful service and facilities, but wish they would improve on the range of dining options provided in the executive lounge!

8

Kazuho

23 mars 2025

·

A séjourné 3 nuits

このホテルを選んで大正解でした。大型ショッピングモール　パビリオンKL直結なので10〜22時で買い物もできてとても便利です。アロー通りまで歩いて10分程です。少し歩きますが雨が降ってもペトロナスツインタワーまでほぼ濡れずに歩いて行くことができます。

10

Jaikumar

18 nov. 2025

·

A séjourné 2 nuits

Clean, large room, spacious bathroom, centrally located. Getting into and out of the property by cab can be a bit tricky because of the traffic. But that is a minor inconvenince. There are plenty of good dining options in the vicinity, including at the Pavilion Mall to which the hotel is attached. I cannot say enough good thinga about the breakfast buffet. Highly recommended.

10

Jui Liang

7 juil. 2025

·

A séjourné 3 nuits

The location is right in the heart of Bukit Bintang and connected to the mall. Frankly, you can’t ask for a better hotel or location.

8

Joseph

27 août 2025

·

A séjourné 1 nuit

Good location, fairly quiet. Busy part of the town means you battle the traffic getting in and out.

10

Kelly

23 févr. 2023

·

A séjourné 6 nuits

Direct access to a great mall. Near everything.

10

MONICA CELESTE

10 mai 2024

·

A séjourné 8 nuits

Ottima posizione con tutti i servizi nelle vicinanze

10

Suraiya Abdul

27 oct. 2025

·

A séjourné 2 nuits

Had a very pleasant stay at Pavilion Hotel KL. Staff were polite, welcoming and very helpful. The rooms were comfortable and clean. The location was wonderful. It was connected to the Mall which makes it very convenient to shop and also offers dining options.

8

Choon Hiang

23 sept. 2023

·

A séjourné 2 nuits

Located within the Pavilion Mall

10

Jeffrey

14 oct. 2025

·

A séjourné 1 nuit

Great location

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le petit-déjeuner est souvent décrit comme étant copieux, savoureux et varié, et les offres du salon club sont appréciées. Cependant, plusieurs critiques signalent une foule, des files d'attente ou une qualité moyenne, avec une variété limitée certains jours ou pour certaines préférences.

Avis de voyageur à ce sujet

8

WAI LON

24 mars 2025

·

A séjourné 9 nuits

Great location above Pavilion Mall. Pool a little disappointing as it was smaller than it appeared in the pictures (15m maybe). Would have been nice if they had let us know that the power was going to be out for 4 hours on one of the days we were there when we made the booking rather than whilst we were there.. Staff friendly, no pork so breakfast was a bit disappointing..

10

Ming Quan

7 sept. 2025

·

A séjourné 3 nuits

Great location connected to Pavillion Shopping Mall with a plethora of dining and shopping options. Also within walking distance to the MRT Bukit Bintang station, where the Kajang Line provides useful connections to suburban malls like One Utama Mall and the KL Monorail station for a direct connection to KL Sentral. Wifi is stable and ultra fast - no problems supporting video streaming and video conference. Breakfast options were plentiful and interesting, but the executive lounge options were less exciting. Overall highly recommend the hotel for its convenient location and wonderful service and facilities, but wish they would improve on the range of dining options provided in the executive lounge!

10

Carolyn

9 mai 2025

·

A séjourné 2 nuits

Lovely hotel. Lots of clear communication before checkin and how to find them, where to park etc..very straightforward to get there. Checkin ahead of time meant very quick at the desk. Very efficient and friendly. Loved the peace and quiet of this hotel despite its location. Room very sound proof. Bed very comfortable. Good sized shower - lots of hot water . Turn down service with incense and aromatherapy was lovely. Swimming pool really only good for 2 people if doing lengths but great having the outside view while swimming. Breakfast was a huge spread but nothing wow! Adequate and mediocre. A little awkward when busy with inadequate space to get around .

10

Jaikumar

18 nov. 2025

·

A séjourné 2 nuits

Clean, large room, spacious bathroom, centrally located. Getting into and out of the property by cab can be a bit tricky because of the traffic. But that is a minor inconvenince. There are plenty of good dining options in the vicinity, including at the Pavilion Mall to which the hotel is attached. I cannot say enough good thinga about the breakfast buffet. Highly recommended.

6

Wei Fen

11 sept. 2025

·

A séjourné 2 nuits

check in was slightly slow. The layout of the hotel was confusing as car drop off was at a different floor to check in reception, and there was no one at the L1M counter to assist where to go. Check in itself was slow, however check out was simple and fast. hotel breakfast spread was disappointing and quality of food was less than what i expected from banyan tree compared to my stay at other countries. there was also no service staff early in the morning at breakfast (6.30am) to order coffee. The room itself was acceptable and very clean.

8

Arun Bhaskar

2 juil. 2023

·

A séjourné 3 nuits

The property is suited at a very strategic location and the staff are friendly. But the breakfast spread was very depressing considering it was heavily inclined towards asian food and most items were not available as early as 9am. Most cab drivers found it tough to find the place and not sure if better signages can be put to make it easier to identify.

10

TOMOYA

8 mai 2025

·

A séjourné 3 nuits

朝食がとても美味しかった。スタッフの対応も素晴らしかった。

10

Anju

9 juil. 2025

·

A séjourné 5 nuits

What a beautiful property! The staff is amazing! The hospitality exceeds expectations and everyone is so helpful and welcoming at all times. Great location. The breakfast buffet was so extensive and of great quality. The club lounge staff were pleasant and welcoming and the evening snacks and drinks were great! Really enjoyed our stay!

8

Chuan Sng

22 juin 2023

·

A séjourné 1 nuit

The whole stay from check-in to check-out is pretty pleasant. However, the biggest letdown is the service level at their restaurant. It was a long crazy congested crowd waiting for breakfast and it was completely full with long queues outside. I had to forgo breakfast after waiting for more than 30min wait as I have to rush off for my business appt. As I am diabetic, it is absolutely essential for me to have food in the morning. As a result, I almost fainted later that morning during my meeting and medics came to my aid. If the hotel has high occupancy rate, the check-in staff should have provided prior warning and caution to have breakfast at times when there is less crowd. Unfortunately this did not happen, and caused my heath to suffer.

10

Hana

17 janv. 2023

·

A séjourné 19 373 nuits

Easy access to mall. The breakfast buffet spread was the best i have ever been to

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	141 $US
février	136 $US
mars	132 $US
avril	135 $US
mai	144 $US
juin	141 $US
juillet	169 $US
août	172 $US
septembre	161 $US
octobre	171 $US
novembre	188 $US
décembre	173 $US

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17 $190
18 $127	19 $127	20 $127	21 $127	22 $126	23 $127	24 $133
25 $111	26 $127	27 $127	28 $127	29 $129	30 $138	31 $138

di	lu	ma	me	je	ve	sa
1 $128	2 $128	3 $128	4 $131	5 $135	6 $144	7 $168
8 $154	9 $128	10 $128	11 $147	12 $128	13 $128	14 $177
15 $128	16 $128	17 $128	18 $128	19 $128	20 $130	21 $131
22 $128	23 $128	24 $128	25 $128	26 $128	27 $130	28 $135
29 $128	30 $128

Pavilion Hotel Kuala Lumpur Managed by Banyan Tree

Prix pour Pavilion Hotel Kuala Lumpur Managed by Banyan Tree

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Chambre, 2 lits une place (Courtyard Oasis)

Chambre Club, 1 très grand lit (Grand Oasis)

Chambre Deluxe

Chambre, 2 lits une place (City Oasis)

Studio, 1 très grand lit (Urban)

Chambre Club, 2 lits une place (City Oasis)

Chambre, 1 très grand lit (Courtyard Oasis)

Suite, 1 très grand lit (Urban)

Suite, 1 très grand lit (Pavillion)

Chambre Club

Chambre, 1 très grand lit (City Oasis)

Chambre Club, 1 très grand lit (City Oasis)

Studio, 2 lits une place (Urban)

Avis des voyageurs sur Pavilion Hotel Kuala Lumpur Managed by Banyan Tree

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Bon à savoir

Suppléments facultatifs

Vous envisagez cet hôtel pour votre voyage à Kuala Lumpur ?

Prix pour les dates à venir