Is parking available at the property?

Free self-parking is available on-site, including secured and uncovered options. Parking for RVs, buses, and trucks is also free. No reservation is required.

What are the check-in and check-out times?

Check-in time is from 12:30 PM to 1:00 AM, and check-out time is at 11:00 AM. Early check-in and late check-out are available for a fee, subject to availability.

What accessibility features are available for guests with disabilities?

The hotel offers features such as a stair-free path to the entrance, wheelchair-accessible public washrooms, and limited wheelchair accessibility in rooms. Handrails are available in stairways, and there are visual alarms in hallways.

What is the hotel's location in relation to key landmarks?

The hotel is located in Innisfail's business district, within a 5-minute drive of Pythian Park and Innisfail Town Office. It is 1.1 miles from Dodds Lake and 1.3 miles from Innisfail Health Centre.

What are the hotel's policies for guests staying with children?

Up to 2 children aged 10 years old and younger can stay free when occupying the parent or guardian's room, using existing bedding.

Coast Innisfail Hotel

What guests think

Travel Inn & Suites Innisfail is a very budget-friendly, older property with mixed feedback, where many guests note friendly staff and a convenient, generally quiet location near shops, while others highlight age-related wear and inconsistent experiences.

Cleanliness is inconsistent, with recurring reports of stained or unwashed bedding, smoke odors, sticky carpets, and poorly cleaned bathrooms, alongside several reviews describing very clean rooms. Service feedback ranges from welcoming staff to serious issues such as unreachable or absent front desk, late check-in problems, and multiple disputes over deposits or refunds. Rooms are dated and basic; some guests slept well, but others cited heating failures, noise from neighbors, and worn furnishings. Overall, expect a low-cost, no-frills stay where experiences can vary.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are basic in this older property; multiple reviews mention locked or malfunctioning entrance/exit doors and confusing after-hours access. In-room amenities like coffee makers or hair dryers are often missing, and lobby coffee can be inconsistent.

Related guest reviews

4

Lloyd

Sep 8, 2025

·

Stayed 1 night

The locationa dn price were good. What I didn't like is that my wife is very sensitive to smoke and we could smell smoke in the hall ways and as the doors don't seal well it comes into the room. One other thing as we left the door thru the front entrance was locked and we couldn't get out, not sure why and didn't have to check the back door as someone just happened to come in the front and let us out.

8

Jannelle

Jul 18, 2023

·

Stayed 3 nights

The staff who operate the front desk day and night are very friendly and helpful. They kindly upgraded my room upon arrival unprompted and we're very informative. It was important to me that it was a safe, budget conscience accomodation. With the property being locked after 11pm (guest access only), I felt the environment was safe.

6

darcie

Jun 27, 2025

·

Stayed 1 night

First walk in was alright Register than we emptied our van, parking was ok. You have to go around a circle just to get out. When we walked into the room it smelled like strong cleaner. Our neighbours were very loud.(sexually) Construction right across the street, so that was noisy. Weird people around, kinda felt safe as there was cameras everywhere. No oven as in the picture, no coffee machine, no toaster. One roll of toilet paper. Freezer was leaking in the fridge.

6

Michelle

Aug 14, 2025

·

Stayed 1 night

Very basic. Bed duvet was torn had holes in it. Carpet is sticky. Sheets are dark grey. Pillows are like a couch pillow. One towel dark grey. Fridge was not on. No coffee maker or hair dryer. You get what you paid for

4

Mark

Feb 14, 2025

·

Stayed 1 night

Heat didnt work lobby was locked could not leave to make my appointment at 8 am they had a number to call nobody answeed complete shot hole

6

William

Apr 28, 2025

·

Stayed 2 nights

The property is an older, clean motel with friendly staff. We were concerned that when we were leaving at 8:00 AM that the front doors were locked not allowing us to exit and the side doors also were also locked. The was no one at the front desk but there was a sign indicating that if we needed service to phone a suite to have a staff member respond. He told us that there was a button on the lock on the side door that would have allowed us to exit but no-one had shared this information with us at registration. I was concerned that this could have been a serious problem if there had been any emergency or a fire.

8

Ola

Jun 30, 2024

·

Stayed 3 nights

Stayed 3 nights and I have stayed here multiple times. It always stands to me as an example of how a business can push past obvious limitations to provide as best customer service as they could. Sure, a lot of things could be done better starting from the modernization of the facility. However, I still, in all, have a good experience every time I stay. Bed comfortable, never had a problem with regulating the room temperature, heater/AC always working; with those, I can’t up with little stuffs here and there that I wish were better.

8

Bette

Aug 18, 2025

·

Stayed 5 nights

not a busy well used facility by travelling public, older facility needing and getting some upgrades. Some long stay residents. it was quiet and met our needs. Coffee maker would be nice.

8

Dave

Apr 3, 2024

·

Stayed 2 nights

Coffee!?! Where\'s the coffee maker in the room? There was coffee out by the lobby, but there was NO CUPS, NO CREAM, and NO SUGAR!?! What kind of a "Good morning" is that?!?

4

Viki

Nov 9, 2025

·

Stayed 2 nights

Bedding was not clean, overall dirty, back door did not lock !!

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is inconsistent, with recurring reports of dirty or stained bedding, smoke smells, sticky carpets, and poorly cleaned bathrooms, though some guests did receive very clean rooms.

Related guest reviews

4

Janette

Apr 13, 2025

·

Stayed 2 nights

The toilet looked like it hadn’t been cleaned in months. Urine stains all around the bottom of the bowl on the outside. The carpets should be ripped out. The place smelled of grime snd old smoke, like a dumpster. It was disgusting. The manager was nice though. We won’t ever stay there again. A decent price doesn’t mean it needs to ge disgustingly dirty.

2

Dawn

Dec 16, 2024

·

Stayed 4 nights

Dirty bathroom. No shower curtain. Grubby furniture

10

Robert

Nov 6, 2025

·

Stayed 1 night

Pleasant young man at the desk, quick check in, and the room was very clean.

4

Anthony

Nov 4, 2025

·

Stayed 1 night

It is an older motel run down with sketchy guests. Bed wasn’t made, garbage in waist basket and towels on floor.

4

Luis

Mar 21, 2025

·

Stayed 1 night

Comforter was dirty, seen dog paw prints and some dried dirty stuff. I can really tell the comforter was not recently washed.

4

Hailey

Jun 9, 2025

·

Stayed 2 nights

The beds were comfortable enough but the sheets were stained and mismatched. Overall clean was terrible hair everywhere, the carpets weren’t vacuumed

2

Craig

Jun 2, 2025

·

Stayed 2 nights

Rooms smelled like smoke, bedsheet was stained, carpet felt greasy. Outdated

4

Angela

Jun 23, 2025

·

Stayed 2 nights

Not many stars on this one..i stayed here with my sister this past weekend. The room was dirty, the phone receiver and cradle were very dirty.. i thought there was a crack in the soap dish in the shower, nope.. it was a hair, and i hate to guess where it came from, the carpet was sticky beside the bed. The room was dark with only one lamp.

4

Viki

Nov 9, 2025

·

Stayed 2 nights

Bedding was not clean, overall dirty, back door did not lock !!

2

Kyra

May 9, 2025

·

Stayed 1 night

Very dirty room. Did not tell me how much the damage deposit was until it was paid and told me there was a sign to indicate said fee which there was not. Our room had orange mould on the walls, stains on the carpet, everything was extremely dusty and the bathroom toilet was not clean and had fecal marks in it still. It was hard to meet with the initial person working as they were outside smoking cigarettes. When I booked this room it did NOT say anything about a damage deposit and we took photos of at least 10+ things of damage in this place. Very displeased we checked out that day and booked a new room right away instead. I did get my deposit back thankfully; however this experience was extremely frustrating.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are dated and very basic. Some guests slept well, but others reported heating failures, noise from neighboring rooms, and worn furnishings that reduce comfort.

Related guest reviews

2

Chris

Sep 8, 2023

·

Stayed 1 night

Very basic room. I only paid $55 for the night. But I certainly wouldn’t pay any more. Bed was very uncomfortable.

2

Terry

Nov 6, 2025

·

Stayed 1 night

Really rundown hotel with no heat in the rooms. Froze, my butt off all night. Didn’t have a good sleep. I would not recommend. The Indian owner apparently doesn’t want to put any money into the buildings.

6

Michelle

Aug 14, 2025

·

Stayed 1 night

Very basic. Bed duvet was torn had holes in it. Carpet is sticky. Sheets are dark grey. Pillows are like a couch pillow. One towel dark grey. Fridge was not on. No coffee maker or hair dryer. You get what you paid for

10

Jd

Aug 29, 2025

·

Stayed 1 night

I had a really great stay at Travel Inn & Suites in Innisfail. The room was clean, comfortable, and quiet, and the staff was friendly and welcoming throughout my visit. The property felt safe and was conveniently located near shops and dining options. Overall, an excellent experience and I’d definitely stay here again.

4

Md

Jan 21, 2025

·

Stayed 1 night

Heater doesn't work. So we left the hotel and going to AirBnb. Room temperature is freezing. I will request for my refund.

4

Mark

Feb 14, 2025

·

Stayed 1 night

Heat didnt work lobby was locked could not leave to make my appointment at 8 am they had a number to call nobody answeed complete shot hole

8

Kevin

May 7, 2023

·

Stayed 1 night

Best bed ever.

8

Sharon

Jul 11, 2024

·

Stayed 1 night

It is an older place but was clean, comfortable bed and the price was right

8

Mehdi

May 3, 2025

·

Stayed 1 night

sound from other rooms were a bit too much

10

Zachary

Jul 16, 2024

·

Stayed 4 nights

Stayed at this hotel for 4 nights for a getaway from home in BC. For the price, it was certainly a great choice. Easy access to a No Frills & a Shoppers Drug Martjust across an open grassy area near the hotel, and a walking distance (or <5 minute drive) from nearby fast food locations/restaurants. Overall, the room itself was decent. Not spectacular, but you get what you pay for (& I'm not particularly picky in general). Cleanliness was overall decent. Walls were a bit scuffed up from a chair hitting it due to the chair being located in a relatively tight corner (moved it cause I didn't want to cause anymore indentations when i sat down at the table). Noise was sometimes a little elevated at night (beyond 11 pm), but nothing that would've kept me awake. Overall, if I could give it 4.5, I would. Since that's not an option, I'll round it up to 5 stars.

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AI-generated summary based on recent guest reviews

Service

Service is mixed: many praise friendly, helpful staff, but others encountered unreachable or absent front desk, check-in difficulties, and disputes or delays over deposits and refunds.

Related guest reviews

10

Alex

May 24, 2025

·

Stayed 1 night

Very friendly staff

2

Michael

Nov 15, 2025

·

Stayed 1 night

Stood in lobby for 20 minutes bud no one came to check me in. I left without checking in and still got charged by Expedia for the room

2

Gwen

Jul 16, 2025

·

Stayed 2 nights

Hi, nobody answers the phone at the front desk. I put it to deposit down of $200 of security deposit. I still haven’t gotten the money back almost 2 weeks later. Nobody answers the phone. There were cigarette burns on the sheets. It had a really funky smell. I’ll be calling Alberta health services to check this facility out absolutely nasty.

2

Shayden

Jul 23, 2025

·

Stayed 1 night

Never gave the damage deposit back they said they would e transfer it to my acc and never did and it was a 200$ deposit and they were in and out the room all night

8

Deborah

May 3, 2025

·

Stayed 1 night

The staff were very friendly and helpful. We needed help getting the tv on and the maintenance guy came immediately to fix it.

6

William

Apr 28, 2025

·

Stayed 2 nights

The property is an older, clean motel with friendly staff. We were concerned that when we were leaving at 8:00 AM that the front doors were locked not allowing us to exit and the side doors also were also locked. The was no one at the front desk but there was a sign indicating that if we needed service to phone a suite to have a staff member respond. He told us that there was a button on the lock on the side door that would have allowed us to exit but no-one had shared this information with us at registration. I was concerned that this could have been a serious problem if there had been any emergency or a fire.

2

John

Jul 23, 2025

·

Stayed 1 night

called the property 15 times to tell them i would be late check in. would not answer phone. never got to stay had to sleep in rental car

2

Siyamthanda

Oct 16, 2025

·

Stayed 1 night

If I could give a zero star I would. I stayed here for a few nights. I paid a cash deposit at check-in and the owner didn't give it back. At checkout he kept giving me the run around and telling me he will pay within 5 minutes. A few days later I am getting stories today the manager stole my deposit.This is unacceptable behavior from a hotel. If you stay here you can experience the same thing. I will be filing a complaint about this.

10

james

Jan 2, 2026

·

Stayed 1 night

staff was great.It was actually the maintenance guy that was covering for the regular front desk.People to get time off for new year's . He was very helpful 5 stars

2

Heidi Jean

Mar 14, 2025

·

Stayed 1 night

Arranged for late check in arrive at 11:25 pm called the number and extension on the lobby almost an hour later I gave up. I was freezing and went back to my car and made some calls to find some where else to stay. I have requested a refund.

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AI-generated summary based on recent guest reviews

Location

Convenient to shops and restaurants and generally quiet, with several guests finding it practical for breaking up drives between cities.

Related guest reviews

10

Heidi Jean

May 20, 2024

·

Stayed 2 nights

Friendly and helpful staff . Quiet and safe stay .

8

Lawrence

Jul 29, 2025

·

Stayed 1 night

My rating isn't based on a comparison with top- of- the-line hotels that cost four times as much as this one because only an idiot would expect luxury accommodations at this price. For people who just want a cheap place to sleep for the night, this hotel serves the purpose just fine. It's in a convenient spot right as you come into town and close by the majority of Innisfail's businesses. It's an older building that could stand some renovation but the staff was friendly, the bed was comfortable and all was very quiet and peaceful so can't really ask for much more than that. Still, the fact that it is an older building exhibiting some wear and tear prevents me from awarding a full five stars which I feel would be deceptive.

8

Garry

Aug 12, 2024

·

Stayed 2 nights

Great location, away from highway noise, and great amenities close by! Value priced and very helpful staff and management!

8

Shawn

Sep 6, 2025

·

Stayed 2 nights

Quiet, staff was great. Close to amenities.

10

Mehretab

Feb 18, 2023

·

Stayed 1 night

Best hotel in town, located in convenient location, close to stores and restaurants. Always enjoyed this place.

10

Jd

Aug 29, 2025

·

Stayed 1 night

I had a really great stay at Travel Inn & Suites in Innisfail. The room was clean, comfortable, and quiet, and the staff was friendly and welcoming throughout my visit. The property felt safe and was conveniently located near shops and dining options. Overall, an excellent experience and I’d definitely stay here again.

8

Brian

May 21, 2023

·

Stayed 1 night

quiet location

8

Gary

Nov 13, 2023

·

Stayed 1 night

Good economical place to stay to break up the drive from Edmonton to Calgary when needed.

8

Peggy

Nov 7, 2025

·

Stayed 1 night

Friendly staff, an older building, yet was clean & comfortable! Amenities like stores, shopping, restaurants are very close!

10

Zachary

Jul 16, 2024

·

Stayed 4 nights

Stayed at this hotel for 4 nights for a getaway from home in BC. For the price, it was certainly a great choice. Easy access to a No Frills & a Shoppers Drug Martjust across an open grassy area near the hotel, and a walking distance (or <5 minute drive) from nearby fast food locations/restaurants. Overall, the room itself was decent. Not spectacular, but you get what you pay for (& I'm not particularly picky in general). Cleanliness was overall decent. Walls were a bit scuffed up from a chair hitting it due to the chair being located in a relatively tight corner (moved it cause I didn't want to cause anymore indentations when i sat down at the table). Noise was sometimes a little elevated at night (beyond 11 pm), but nothing that would've kept me awake. Overall, if I could give it 4.5, I would. Since that's not an option, I'll round it up to 5 stars.

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AI-generated summary based on recent guest reviews

Dining

Breakfast and coffee offerings appear limited or unavailable, with mentions of a closed breakfast area, inconsistent lobby coffee, and a lack of in-room coffee makers.

Related guest reviews

10

George

Aug 18, 2023

·

Stayed 1 night

They don’t have coffee on the property the photos also show continental breakfast location it is closed

2

Michelle

Aug 27, 2025

·

Stayed 1 night

Dirty, run down, service with attitude, and slow, tiny room for breakfast with limited seating, we could not get breakfast either day because of the crowding, took the kids swimming, it was gross. I just read a review from 2 weeks ago that a woman found a bed bug, now I’m paranoid we brought them home without knowing it.

6

Michelle

Aug 14, 2025

·

Stayed 1 night

Very basic. Bed duvet was torn had holes in it. Carpet is sticky. Sheets are dark grey. Pillows are like a couch pillow. One towel dark grey. Fridge was not on. No coffee maker or hair dryer. You get what you paid for

8

Bette

Aug 18, 2025

·

Stayed 5 nights

not a busy well used facility by travelling public, older facility needing and getting some upgrades. Some long stay residents. it was quiet and met our needs. Coffee maker would be nice.

8

Dave

Apr 3, 2024

·

Stayed 2 nights

Coffee!?! Where\'s the coffee maker in the room? There was coffee out by the lobby, but there was NO CUPS, NO CREAM, and NO SUGAR!?! What kind of a "Good morning" is that?!?

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $81	2	3 $91	4 $64	5 $72	6 $71	7 $131
8 $62	9 $103	10 $97	11	12 $63	13 $163	14 $152
15 $62	16 $62	17 $62	18 $62	19 $62	20 $71	21 $71
22 $62	23 $62	24 $62	25 $62	26 $62	27 $71	28
29 $62	30 $62

Coast Innisfail Hotel

About this property

Location

Room options

Room, 1 King Bed

Room, 2 Queen Beds

Guest reviews of Coast Innisfail Hotel

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Coast Innisfail Hotel

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18 $80	19 $93	20 $97	21 $64	22	23 $126	24 $63
25 $80	26	27	28 $97	29	30	31 $126