Lemon Tree Hotel Shimona Chennai

No water bottle, no face towel. Very poor facility. I have never experienced with 4 star hotel in India in these 20 years.

Staff, clean room and amenities

No AC cooling. Water logging in bathroom

I stayed at this property expecting at least a decent 3-star experience, but it fell far below expectations: • Room & Facilities: Tiny room with a subpar shower (only a weak rain shower), poor-quality cupboards, and no locker. Ambiance felt like a 2-star motel at best. The elevator was run-down, and the entire place felt neglected. • Cleanliness & Smell: Strong lemon-bleach smell everywhere, likely from heavy cleaning chemicals. It was overpowering and unpleasant. • Air Conditioning Issues: Room AC was outdated; most features were disabled, and the temperature control showed “NA.” Even after room service “fixed” it, the cooling was minimal. Lobby AC wasn’t on at all—even after repeated requests. • Internet & Technology: Poor Wi-Fi with complicated device limits. Once a device was registered, you couldn’t change it without arguing with the front desk. Very unfriendly policy for business travelers. • Dining & Pricing: Mediocre restaurant for RS.1200 breakfast. There was a discount for RS. 850. • Customer Service: Only after a negative review at the front desk did someone acknowledge the problems and mention future renovations—but even with renovations, the quality here doesn’t justify the price. Overall: This is a 2-star hotel at best. They should be transparent about the actual quality and reduce prices instead of overpromising. I checked out early because it was simply not worth staying.

It was so good and the staffs are so gentle and friendly. Thanks for making my stay a memorable one