灰鷹度假村

Clean room, friendly staff. Only issue is maybe having clearer signage for overflow parking so when guests arriving at night during and event night are able to find parking easier.

Hot tub was closed....not a big deal at all. Fabulous stay there, as always

Close to a buffet (adult only unfortunately). Great workout room. Good pool. Wish the hottub was inside but it is what it is. It's a clean hotel with really friendly staff. Wishing the price was a bit lower.

Great property. Very clean. Pool and outdoor hot tub is a great feature.

Comfy bed. Modern. Close to shopping. Great event centre. Friendly staff. Didn’t enjoy the smoking allowed in a section of the casino. It was smelt throughout the whole casino and in our clothes. We had sinus congestion and headaches.

I booked at stay at this hotel to enjoy the pool and the hot tub - both of which were under construction during my time there. The casino is smoky - yes they still let people smoke inside - and the gaming was just okay. Not a bad stay, but not a value for the money either.

Fridge didn’t work, told cleaning lady. Pool was closed again, this is my 3rd time I’ve been there and it’s closed. No bingo which I play a lot when there. Lounge in casino was torn up and no place to sit and have a drink with family. Was disappointing.

Attached casino is best part, unfortunately parking in the hotel lot was full, very frustrating as had to park in overflow, staff wasn’t helpful showing where parking lot was. Also wasn’t given the room we booked through Expedia, seems like staff was disorganized.

Great stay & room. Loved the event center. Casino reeks of cigarette smoke.

The pool facilities were lovely and well maintained but the outdoor hot tub needs maintenance with broken tiles and loose concrete, also the hot tub could have privacy glass looking out to the parking lot.

Yes, the room was very clean, and the staff were great. It was also nice to have a bit of a TV channel selection - seems there is only news on the hotel tv's these days.

Well, after we checked in and ready for bed, there was hair on our bed sheet which was quite disgusting, I actually have a photo of it. Our bed sheets were never changed only rearranged everyday. There was dirt on the floor and a candle that was used.

Clean room, super friendly and helpful staff. An awesome place to stay

Bugs in the room and washroom. Very dirty washroom.

Clean Room

Staff are phenomenal, rooms so clean and comfortable

Maybe vacuum the room when someone checks out, We found toe nail clippings on the floor, though that was pretty gross

Check in staff were lovely. Room was messy. Pillow cases were dirty. Bathroom had hair all over shower.

Very clean, good design of the room and lobby area and super friendly staff

The room wasn’t clean; sheets were clean, but desk had melted chocolate in 3 places and the rest of the desk top was dirty as evidenced by marks of a rag having been swiped over it. The shower was actually dirty, with some kind of dirt on the floor and hair stuck in a couple of spots on the wall. The shampoo bottle was bone dry. The room itself presents fine and the mattresses were comfortable. Staff were friendly, hospitable, bringing shampoo for my wife (no shampoo for me as I was already in the shower when I noticed there was nothing in the shampoo bottle.

The rooms were clean and updated. Very sound proof, they made sure as a group our rooms were all very close.

Room was chilly and pillows could be softer

the loud heater was horrible but once I turned it off was great

No complaints! Great place to stay! Super Comfy beds and super soft sheets! Really nothing to complain about

Clean Room. Loud Hallways.

Nice spacious room, nice views, friendly check in staff.

The HVAC unit in the room was very noisy and I did not have a good sleep. Otherwise, very clean. Staff were outstanding.

Very nice hotel. Large stylish room with views of the mountain. Very quiet.

Hotel was very clean, rooms updated and refreshed. Bathroom was very clean with lots of towels. Bed was very comfortable although pillow was too firm. Never heard any noises from hallway or adjoining rooms. Not even showers or flushing toilets. Ate dinner at Blaze restaurant in the Casino. Not impressed . Ordered fish and chips - almost like frozen fish sticks. Waitress was not the best. One of our party ordered vodka & coke and another ordered just coke but she didn’t know which was which. We had to do a taste test! Late in the evening we went back for a dessert. The hostess was extremely helpful. She left her post and showed us over to a stand alone bar that did take out desserts. She easily could have just pointed us to where we needed to go. Had breakfast in the Buffet restaurant in the Casino. No buffet Breakfast but the special was excellent considering the the low price for seniors. Again the wait staff was excellent - friendly, attentive and efficient. Overall a great get away!

Parking lot was noisy at night so best to keep window closed Decore around and in rooms was great

Yes, the room was very clean, and the staff were great. It was also nice to have a bit of a TV channel selection - seems there is only news on the hotel tv's these days.

Staff were great. Room was spacious and very clean

The staff is great my husband was ill and they went out of there way and gave us a couple of hours past check out

I enjoyed our stay at the Grey Eagle for the most part. It’s convenient as it’s close to the casino and a few restaurants and bars, however I found the front desk staff to be quite rude and not welcoming. The 2 gentleman opening the doors for the guests were the most welcoming individuals we had the pleasure of meeting during our stay. But like I said the front desk staff could use some work, maybe just learning to be friendly to guests. Side note: the hotel front desk staff I dealt with at check out told me she was unable to print me a receipt, as that’s impossible and I should get my receipt off Expedia. I have yet to go to any hotel that’s unable to print me any form of a receipt for my stay…..

Staff were helpful, courteous, and friendly. Rooms were spacious and clean.

The very pleasant young man greets you warmly at the door, the front desk staff are wonderful and the restaurant staff do accommodating. A thoroughly enjoyable experience. Room very clean and as spacious.

Love Grey Eagle. Beautiful room very spacious. The food in the casino was top notch. Lots of fun and super friendly staff. The man at the door was excellent and so helpful.

Worst customer service I’ve ever experienced would not let my wife check in even though the booking was in her name because I did not have ID

Attached casino is best part, unfortunately parking in the hotel lot was full, very frustrating as had to park in overflow, staff wasn’t helpful showing where parking lot was. Also wasn’t given the room we booked through Expedia, seems like staff was disorganized.

Front desk was rude condescending, his name was Karin or karim and ruined my whole trip. I’m a guest not a bum from the street that needs to be treated like I dont deserve to be there. The other lady that was working with him was behind him pretending to look busy but silently smirking at me while checking in.

Great place to stay while visiting MRU

It feels like you are on the outskirts of the city which is nice but you are very close to easy travel through the city and shopping

The convenience of walking to our concert and bak to hotel room was AWESOME! No need to worry bout cabs etc however the price is atrocious!

The room and the staff were great, but it's not super close to anything and the casino is so smokey you really don't want to eat in there. The hotel was nice though if you're not planning to stay and eat there. Some better ventilation is needed in the casino.

Beautiful location. Easy to access.

High quality venue. Rooms and dining all around fantastic. Downside, it doesn’t have any amenities near it such as shopping or walking trails. Although we noticed the free for use bikes when we were checking out. Loved the live entertainment in the casino

I always stay at the Grey Eagle when I'm in Calgary. The staff are always professional and welcoming, the rooms are spotless, and the location for me is ideal.

It was very clean and nice. Location is a bit far but it's massive and hosts some amazing artists.

The staff was amazing and welcoming from the first second we walked in the door. We were welcomed with a smile and friendly greeting. The room was clean and nice. Very convenient location. Thanks for making our stay a great experience!

We stayed for an event and it was the best choice. For a little extra money this hotel is more than worth it. A minute walk to the concert venue and casino. Stay were beyond friendly and accommodating.

We had such an incredible stay this weekend at Grey Eagle! When we checked in, Rhonda was so kind and friendly, she helped get us sorted quickly and we mentioned in passing that it was our anniversary and they surprised us while out of our room with a very thoughtful gift and card that really warmed our hearts; we cannot thank her enough for making our stay so memorable! Additionally the choices of dining options is so incredible? The Little Chief was our favourite for dinner and breakfast, Savannah helped with a great breakfast recommendation! Then the Saskatoon berry cheesecake at Blaze for dessert was out of this world, thank you Dinesh for your recommendation and banter! All in all, this was an incredible stay and we can’t be more thankful to all the staff for how kind and clean they make the resort feel!

Staff was friendly and attentive. Food was delicious and general service was fast. The rooms were comfortable and clean. Great place to stay!

The room was very generous size for a king size bedroom, the housekeeping were very friendly, the Restaurant staff was nice, but unfortunately the food was not to good, Caesar salad is way to much dressing, and soup has really no flavour. The Casino is big, but they allow smoking in the building so it can get uncomfortable. The positive is that they do have some great entertainment that comes to the resort.

Great hotel to stay at. Amazing food and service at little chief restaurant. Enjoyed my stay and would stay again.

The room and the staff were great, but it's not super close to anything and the casino is so smokey you really don't want to eat in there. The hotel was nice though if you're not planning to stay and eat there. Some better ventilation is needed in the casino.

Love Grey Eagle. Beautiful room very spacious. The food in the casino was top notch. Lots of fun and super friendly staff. The man at the door was excellent and so helpful.

Beautiful resort. Casino was fun. The restaurant was AMAZING and the whole place was immaculate. I’d stay again.

Large clean room. Fun time had at casino. Great live music . Friendly staff. Temperature of the room pleasant. Food was great

Staff were friendly and helpful, room was big and clean. There were free baked goods at the front desk which was nice. There were no deals at the casino restaurants which surprised me.

This was one of the nicest hotels I've enter stayed at. The room was absolutely beautiful. The foot at the buffet was very good and the breakfast at the restaurant was also very good. If i ever have another event to go to in calgary i would gladly stay here again.