Marriott Springfield Downtown

Name: Marriott Springfield Downtown
Address: 2 Boland Way, Metro Center, Springfield, Massachusetts, United States of America, Springfield, Hampden County, United States of America
Rating: 7.35

"Conveniently located"

"Excellent in-house restaurant"

"Staff were helpful and professional"

"Stunning views"

Amenities

Parking
Restaurant
Swimming pool
Non-Smoking Rooms
Dry Cleaning
Cycling

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Property description

Take advantage of recreation opportunities including an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, shopping on site, and a ballroom.

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Guest reviews

7.3

Good

Based on 906 verified reviews

Who stays here?

Business

40%

Couple

16%

Family

30%

Group

6%

Solo

5%

What guests think

AI-generated summary based on recent guest reviews

Across recent reviews of Marriott Springfield Downtown, travelers consistently praise friendly, accommodating staff, clean and comfortable rooms, and a convenient downtown location near venues and restaurants, while flagging confusing parking, some noise at night, and occasional housekeeping or maintenance lapses.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

4

Erle

last week

·

Stayed 1 night

If you are headed down town it is in a very good location. Parking is easy. The decor is gray and minimalist, drab instead of elegant. The room was clean and pravcical. The breakfast was lacking and the service on our morning pretty bad. The people at the front desk were up beat and helpful. They rescuead the place for us. But we will. not come back. Almost $500 for one night seemed quite steep as well.

10

Yanitza

5 weeks ago

·

Stayed 2 nights

Great hotel, smells great as soon as you walk in, staff is very friendly and the bar area is really nice and prompt.

10

Yolanda

Mar 20, 2026

·

Stayed 2 nights

The day was amazing. The room was spotless. The staff was very helpful and kind.

10

Aireryounna

Feb 20, 2026

·

Stayed 1 night

Hotel was amazing

8

Jacob

Feb 20, 2026

·

Stayed 3 nights

Nice personel. Good restaurant.

2 Boland Way, Metro Center, Springfield, Massachusetts, United States of America

Location

With a stay at Marriott Springfield Downtown in Springfield (Metro Center), you'll be within a 15-minute walk of MGM Springfield and Naismith Memorial Basketball Hall of Fame. This hotel is 1.1 mi (1.8 km) from Springfield Armory and 2.5 mi (4 km) from Big E.

CityStage Symphony Hall(0.1 miles)

Springfield City Hall(0.1 miles)

Steiger Park(0.1 miles)

Riverfront Park(0.2 miles)

Connecticut River(0.2 miles)

WGBY Video Lending Library(0.2 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 16:00 to 23:59

Before 11:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

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Marriott Springfield Downtown

Amenities

Property description

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Guest reviews

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Amenities

Property description

Book on Vio

Guest reviews

Good

Who stays here?

What guests think

Location

Property Policies

Check-in instructions

Good to know

Optional extras

Have a question?

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Marriott Springfield Downtown