Hampton Inn & Suites Springfield/Downtown - Lobby

Hampton Inn & Suites Springfield/Downtown - Room

Hampton Inn & Suites Springfield/Downtown

Name: Hampton Inn & Suites Springfield/Downtown
Address: 851 East Columbus Ave, South End, Springfield, Massachusetts, United States of America, Springfield, Hampden County, United States of America
Rating: 8.48

"Comfortable beds"

"Great food menu"

"Well located"

"Rooms were clean and comfortable"

"Spacious rooms"

"Welcoming staff"

Amenities

Swimming pool
Laundry service
Elevator / Lift
Business Center
Safe-Deposit Box
Bicycle Rental

Show all

Property description

Don't miss out on recreational opportunities including an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, a television in a common area, and a banquet hall.

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Guest reviews

8.5

Very good

Based on 1,001 verified reviews

Who stays here?

Business

23%

Couple

15%

Family

48%

Group

7%

Solo

4%

What guests think

AI-generated summary based on recent guest reviews

Hampton Inn & Suites Springfield/Downtown draws frequent praise for friendly, helpful staff, a convenient base near the Basketball Hall of Fame, museums, MGM casino and Six Flags, and a better-than-expected complimentary breakfast that many guests enjoy.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Richard

2 weeks ago

·

Stayed 1 night

We stayed at the Hampton Inn for a graduation at Western New England University. The location was perfect for our needs. The room was very spacious, clean and well appointed. No safe though, FYI. Complimentary hot breakfast was a nice feature. EV parking was functional and also a convenience to recharge my car after a long drive. The parking spaces overall are very narrow. large vehicles really have to squeeze into any parking space. I'd recommend this hotel if you need basic accommodations while visiting downtown Springfield MA.

8

Deborah

Apr 13, 2026

·

Stayed 2 nights

The room was clean. The staff was very helpful and pleasant. Breakfast was good. I would definitely book again.

10

Vicki

Apr 8, 2026

·

Stayed 2 nights

Great family vacation. Pool was open 9am-10pm. It is small and cozy. Breakfast had something for everyone without being overly complicated. Check out was noon, allowing time to sleep, eat breakfast, and a quick swim inthe pool before having to check out. We had a very nice time and the staff was very accommodating

10

paul

Mar 18, 2026

·

Stayed 4 nights

Staff food and cleanliness was great. Parking was convenient.

10

Susan

Mar 14, 2026

·

Stayed 1 night

Clean and friendly staff. Beds comfy and room nice

851 East Columbus Ave, South End, Springfield, Massachusetts, United States of America

Location

With a stay at Hampton Inn & Suites Springfield/Downtown, you'll be centrally located in Springfield, within a 10-minute walk of Naismith Memorial Basketball Hall of Fame and Titanic Museum. This hotel is 0.5 mi (0.8 km) from MGM Springfield and 1.4 mi (2.2 km) from Forest Park.

Naismith Memorial Basketball Hall of Fame(0.4 miles)

Titanic Museum(0.5 miles)

MGM Springfield(0.5 miles)

MassMutual Center(0.7 miles)

Springfield City Hall(0.8 miles)

CityStage Symphony Hall(0.8 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 02:00

Before 12:00

Security deposit

USD 250 per accommodation on arrival.

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

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Hampton Inn & Suites Springfield/Downtown

Amenities

Property description

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Guest reviews

Very good

Who stays here?

What guests think

Location

Property Policies

Check-in instructions

Security deposit

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Hampton Inn & Suites Springfield/Downtown.ec-9g4sk8{display:inline-block;width:var(--layout-spacing-s200);}

Amenities

Property description

Book on Vio

Guest reviews

Very good

Who stays here?

What guests think

Location

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

Have a question?

Similar properties

Hampton Inn & Suites Springfield/Downtown