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Four Points by Sheraton Kigali

From

$206
/ night
Four Points by Sheraton Kigali - Image 1
Four Points by Sheraton Kigali - Room
Four Points by Sheraton Kigali - Room
Four Points by Sheraton Kigali - Reception
Four Points by Sheraton Kigali - Pool

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From

$206
/ night

About this property

Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
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  • Parking

  • Airport shuttle

  • Restaurant

  • Swimming pool

  • Business Center

  • Room Service

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Location

KN3 Avenue, Nyarugenge District, Rwanda

Union Trade Center (0.7 miles)

Kandt House Museum of Natural History (1.1 miles)

Club Rafiki (1.6 miles)

Ryi'nyamirambo Market (2 miles)

Gikondo Market (2.4 miles)

Nyamirambo Stadium (2.6 miles)

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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

At Four Points by Sheraton Kigali, travelers consistently highlight warm, above-and-beyond service, very clean spaces, and a convenient central location, with many enjoying the breakfast buffet and comfortable rooms, plus useful amenities like a pool, gym, and terrace bar.

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Facilities

Good

Cleanliness

Clean

Rooms

Comfortable

Service

Helpful

Location

Central

Dining

Tasty

Was this helpful?

6

Yakup

IAN-logo

Jul 20, 2026

·

Stayed 1 night

I stayed at Four Points by Sheraton Kigali for one night after a long flight home. I had wanted to experience this hotel for some time, but unfortunately, the overall stay was rather disappointing. I would first like to thank the receptionist who handled our check-in. He was efficient, courteous, and kindly arranged a late check-out for us, which was greatly appreciated. However, my first impressions of the hotel were not very positive. There is a bar near the entrance, which we were told closed at 11:00 p.m. Yet when we returned at around 2:00 a.m., several staff members were still gathered in the area chatting among themselves, while the floors appeared dirty and unattended. The corridor on the floor where we stayed had a very unpleasant smell coming from the carpet. The carpet also looked visibly dirty and in need of proper cleaning or replacement. The room itself was comfortable, particularly the bed, but the bathroom was not maintained to the standard I would expect from a Four Points property. The biggest disappointment, however, was breakfast. The waiters were friendly and the coffee was very good, but the buffet was poorly maintained. Several items were not replenished promptly, the boiled eggs were heavily overcooked, and I had to wait around ten minutes for just two slices of cheese because the station had been left empty. Overall, I was not satisfied with my stay and would probably not choose to stay here again.
I stayed at Four Points by Sheraton Kigali for one night after a long flight home. I had wanted to experience this hotel for some time, but unfortunately, the overall stay was rather disappointing. I would first like to thank the receptionist who handled our check-in. He was efficient, courteous, and kindly arranged a late check-out for us, which was greatly appreciated. However, my first impressions of the hotel were not very positive. There is a bar near the entrance, which we were told closed at 11:00 p.m. Yet when we returned at around 2:00 a.m., several staff members were still gathered in the area chatting among themselves, while the floors appeared dirty and unattended. The corridor on the floor where we stayed had a very unpleasant smell coming from the carpet. The carpet also looked visibly dirty and in need of proper cleaning or replacement. The room itself was comfortable, particularly the bed, but the bathroom was not maintained to the standard I would expect from a Four Points property. The biggest disappointment, however, was breakfast. The waiters were friendly and the coffee was very good, but the buffet was poorly maintained. Several items were not replenished promptly, the boiled eggs were heavily overcooked, and I had to wait around ten minutes for just two slices of cheese because the station had been left empty. Overall, I was not satisfied with my stay and would probably not choose to stay here again.
8

layo

EXP-logo

Apr 2, 2026

·

Stayed 3 nights

The overall ambience at the hotel was easy going and peaceful.Breakfast was varied and interesting. My room was spotless and the cleaners made some adorable shapes out of my towels when they changed them Only minor gripe was there was insufficient areas down in reception to either sit down and chat or do some work- unless you went to the onsite coffee shop.
The overall ambience at the hotel was easy going and peaceful.Breakfast was varied and interesting. My room was spotless and the cleaners made some adorable shapes out of my towels when they changed them Only minor gripe was there was insufficient areas down in reception to either sit down and chat or do some work- unless you went to the onsite coffee shop.
10

Sani

EXP-logo

Mar 4, 2026

·

Stayed 5 nights

Homely home
Homely home
8

Paul

IAN-logo

Nov 18, 2025

·

Stayed 6 nights

Friendly staff Fantastic poached eggs Great coffee
Friendly staff Fantastic poached eggs Great coffee
10

Dominique

IAN-logo

Oct 12, 2025

·

Stayed 8 nights

We had a work meeting and staff very kind and helpful. They agreed to reimburse us one night so that we could do an unplanned 2-day safari. Good was excellent and room well appointed.
We had a work meeting and staff very kind and helpful. They agreed to reimburse us one night so that we could do an unplanned 2-day safari. Good was excellent and room well appointed.

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 15:00 to 23:59

Before 12:00

Good to know

Additional policies and info about this property.

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Optional extras

Additional paid services you can request.

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FAQs about Four Points by Sheraton Kigali

Is parking available at the property?

Yes, free self-parking is available on-site.

Is breakfast offered at the hotel?

Yes, buffet breakfasts are available daily from 6:00 AM to 10:30 AM for a fee of approximately USD 20 per person.

Does the property allow pets?

Yes, pets are allowed with a fee of USD 100 per accommodation, per stay. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in begins at 3:00 PM and ends at 11:59 PM. Check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.

Are airport shuttle services available?

Yes, airport shuttle services are available, but specific pricing and arrangements should be confirmed directly with the hotel.

What accessibility features does the hotel offer?

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms.

What is the location of the hotel in relation to key landmarks?

The hotel is located 1.2 km from Union Trade Center and 1.4 km from Ntarama Church. It is also within a 5-minute drive of several attractions, including Kandt House Museum of Natural History and Club Rafiki.

Does the hotel have a swimming pool?

Yes, the hotel features a seasonal outdoor pool and a rooftop pool. The operational hours may vary.

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September 2026
October 2026

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