Dreams Natura Resort & Spa - All Inclusive
US$ 294
/noite
Média para setembro
Selecione datas para ver preços e disponibilidade
US$ 294
/noite
Média para setembro
Preços médios mensais
Em Dreams Natura Resort & Spa - All Inclusive, o preço por noite é, em média, US$ 271 no mês mais barato (agosto) e US$ 471 no mês mais caro (dezembro), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 402 |
| fevereiro | US$ 411 |
| março | US$ 448 |
| abril | US$ 421 |
| maio | US$ 304 |
| junho | US$ 299 |
| julho | US$ 294 |
| agosto | US$ 271 |
| setembro | US$ 294 |
| outubro | US$ 375 |
| novembro | US$ 452 |
| dezembro | US$ 471 |
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set. · US$ 294
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Mais caro: dezembro (aprox. US$ 471)
Mais barato: agosto (aprox. US$ 271)
Sobre este alojamento
Deleite-se com uma ida ao spa, que oferece massagens, tratamentos corporais e tratamentos faciais. Aproveite para relaxar numa das 4 piscinas exteriores ou 2 banheiras de hidromassagem. Em alternativa, experimente um parque aquático grátis....
Comodidades
Deleite-se com uma ida ao spa, que oferece massagens, tratamentos corporais e tratamentos faciais. Aproveite para relaxar numa das 4 piscinas exteriores ou 2 banheiras de hidromassagem. Em alternativa, experimente um parque aquático grátis. Entre as facilidades adicionais contam-se Wi-fi grátis, serviços de concierge e uma sala de jogos.
Comodidades para negócios
As principais comodidades incluem computadores, um serviço de limpeza a seco e uma receção aberta 24 horas. Planeia um evento em Puerto Morelos? Este alojamento dispõe de um centro de conferências e de 3 salas de reuniões, com uma área total de 1134 metros quadrados. Há estacionamento com motorista grátis no local.
Restaurante
Aproveite ainda para conviver na receção grátis, organizada diariamente. Enquanto desfruta de uma imersão revigorante na piscina do alojamento, peça a sua bebida favorita no bar que se encontra por perto.
Quartos
Sinta-se em casa num dos 553 quartos com ar condicionado, produtos grátis no minibar e Smart TV. As camas têm edredões de penas e roupa de alta qualidade, para um sono pleno de conforto. Mantenha-se em contacto graças à internet sem fios. As casas de banho estão equipadas com um polibã, artigos de higiene grátis e secadores de cabelo.
Localização
Ao alojar-se Dreams Natura Resort & Spa - All Inclusive em Puerto Morelos, ficará em frente à praia, a 15 minutos de carro de Parque Nacional Costa Occidental de Isla Mujeres, Punta Cancun y Punta Nizuc e de Xoximilco. Este alojamento de praia está a 12,1 km (7,5 mi) de Clube de Golfe Moon Palace e a 24,2 km (15 mi) de Playa Delfines.
O que há nas proximidades
Parque Nacional Costa Occidental de Isla Mujeres, Punta Cancun y Punta Nizuc(0.1 milhas)
Parque Nacional Arrecife de Puerto Morelos(0.1 milhas)
Grand Outlet Riviera Maya(5.6 milhas)
Xoximilco(6.2 milhas)
Campo de Golfe El Tinto(6.5 milhas)
Clube de Golfe Moon Palace(7.5 milhas)
Baía de Petempich(9.2 milhas)
Praia Coral(10.9 milhas)
Lagoa Nichupté(11.2 milhas)
Lagoa Rio Inglés(11.2 milhas)
Praia de Puerto Morelos(11.7 milhas)
Complexo de Golfe Riviera Cancún(11.8 milhas)
Spa da Selva(12 milhas)
Monumento Ruta de los Cenotes(12 milhas)
Jardim Botânico Dr. Alfredo Barrera Marín(12.1 milhas)
Cancun, Quintana Roo (CUN-Aeroporto Internacional de Cancun)(10.3 milhas)
Cozumel, Quintana Roo (CZM-Aeroporto Internacional de Cozumel)(51.3 milhas)
Aeroporto Internacional de Tulum (TQO)(95.6 milhas)
Estacionamento
Restaurante
Piscina
Centro de negócios
Serviço de quartos
Serviço de estacionamento
Localização
SM 31 MZ 03 Lote 101-21 KM 332 Carretera Cancun - Tulum, Puerto Morelos, Estado de Quintana Roo, México
Parque Nacional Costa Occidental de Isla Mujeres, Punta Cancun y Punta Nizuc (0.1 milhas)
Parque Nacional Arrecife de Puerto Morelos (0.1 milhas)
Grand Outlet Riviera Maya (5.6 milhas)
Xoximilco (6.2 milhas)
Campo de Golfe El Tinto (6.5 milhas)
Clube de Golfe Moon Palace (7.5 milhas)
Opções de quartos
6
Junior Suite Swim-Out Double
Detalhes do quarto
2 Camas De Casal
Dormidas 3
560 ft²
Ar condicionadoWi-Fi (gratuito)Camas dobráveis ou camas extra (gratuitas)Piscina privada
6
Preferred Club Junior Suite Ocean View King
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 3
560 ft²
Ar condicionadoWi-Fi (gratuito)Camas dobráveis ou camas extra (gratuitas)
7
Preferred Club Family Suite Ocean View
Detalhes do quarto
2 Camas De Casal
Dormidas 5
1066 ft²
Ar condicionadoWi-Fi (gratuito)Camas dobráveis ou camas extra (gratuitas)
5
Preferred Club Junior Suite Swim-Out King
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 3
560 ft²
Ar condicionadoWi-Fi (gratuito)Camas dobráveis ou camas extra (gratuitas)
6
Preferred Club Junior Suite Ocean View Double
Detalhes do quarto
2 Camas De Casal
Dormidas 3
560 ft²
Ar condicionadoWi-Fi (gratuito)Camas dobráveis ou camas extra (gratuitas)
6
Preferred Club Junior Suite Partial Ocean View King
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 3
560 ft²
Ar condicionadoWi-Fi (gratuito)Camas dobráveis ou camas extra (gratuitas)
7
Junior Suite Partial Ocean View King
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 3
560 ft²
Ar condicionadoWi-Fi (gratuito)Camas dobráveis ou camas extra (gratuitas)
6
Preferred Club Ocean Front Double
Detalhes do quarto
2 Camas De Casal
Dormidas 3
560 ft²
Ar condicionadoWi-Fi (gratuito)Camas dobráveis ou camas extra (gratuitas)
7
Junior Suite Ocean View Double
Detalhes do quarto
2 Camas De Casal
Dormidas 3
560 ft²
Ar condicionadoWi-Fi (gratuito)Camas dobráveis ou camas extra (gratuitas)
5
Preferred Club Junior Suite Swim-Out Double
Detalhes do quarto
2 Camas De Casal
Dormidas 3
560 ft²
Ar condicionadoWi-Fi (gratuito)Camas dobráveis ou camas extra (gratuitas)Piscina privada
6
Junior Suite Swim-Out King
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 3
560 ft²
Ar condicionadoWi-Fi (gratuito)Camas dobráveis ou camas extra (gratuitas)
8
Family Junior Suite Ocean View
Detalhes do quarto
2 Camas De Casal
Dormidas 5
1066 ft²
Ar condicionadoWi-Fi (gratuito)Camas dobráveis ou camas extra (gratuitas)
6
Junior Suite Partial Ocean View Double
Detalhes do quarto
2 Camas De Casal
Dormidas 3
560 ft²
Ar condicionadoWi-Fi (gratuito)Camas dobráveis ou camas extra (gratuitas)
4
Preferred Club Master Suite Ocean View
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 3
934 ft²
Ar condicionadoWi-Fi (gratuito)Camas dobráveis ou camas extra (gratuitas)
6
Junior Suite Tropical View Double
Detalhes do quarto
2 Camas De Casal
Dormidas 3
560 ft²
Ar condicionadoWi-Fi (gratuito)Camas dobráveis ou camas extra (gratuitas)
4
Preferred Club Master Suite Ocean Front
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 3
934 ft²
Ar condicionadoWi-Fi (gratuito)Camas dobráveis ou camas extra (gratuitas)
6
Junior Suite Tropical View King
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 3
560 ft²
Ar condicionadoWi-Fi (gratuito)Camas dobráveis ou camas extra (gratuitas)
6
Junior Suite Ocean View King
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 3
560 ft²
Ar condicionadoWi-Fi (gratuito)Camas dobráveis ou camas extra (gratuitas)
Avaliações dos hóspedes
7.8
Bom
Com base em 1.463 avaliações verificadas
O que pensam os hóspedes
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Em geral, o Dreams Natura Resort & Spa - All Inclusive é elogiado como um resort compacto e ideal para famílias, com piscinas divertidas, toboáguas, um rio lento e entretenimento frequente. As opiniões sobre a comida e a possibilidade de nadar no oceano são variadas.
Saiba maisIsto foi útil?
O que pensam os hóspedes
Em geral, o Dreams Natura Resort & Spa - All Inclusive é elogiado como um resort compacto e ideal para famílias, com piscinas divertidas, toboáguas, um rio lento e entretenimento frequente. As opiniões sobre a comida e a possibilidade de nadar no oceano são variadas.
Os funcionários são amplamente descritos como simpáticos e prestativos, embora alguns hóspedes tenham relatado atendimento lento ou inconsistente, vendas agressivas de pacotes de associação e dificuldade em reservar restaurantes pelo aplicativo. Os quartos são geralmente espaçosos, mas mostram sinais de desgaste; várias avaliações mencionam odores de umidade ou mofo e ar condicionado fraco, enquanto algumas destacam vistas agradáveis e layouts confortáveis. A localização é conveniente para o aeroporto, mas distante das atrações da cidade e do transporte público. Mais adequado para famílias que passarão a maior parte do tempo nas piscinas e nas atividades do local.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Instalações
As piscinas, toboáguas, rio lento e o entretenimento diário são um destaque, mas os hóspedes costumam ter dificuldade em encontrar espreguiçadeiras e observam fechamentos ocasionais devido ao clima ou eventos privados. A praia é frequentemente imprópria para uso devido às algas e à água turva; a academia e algumas comodidades recebem comentários mistos.
Avaliações dos hóspedes relacionadas
8
michael
14 de jun. de 2025
·
A estadia foi de 7 noites
Great staff, great food, nice pools and great service. Downside was the beach was full of the seaweeds where the resort next to us had a barrier to control it. Also the amount of weddings where they close out the areas from the pools was a bit much. 5 out of the 7 days here there was a wedding.
Great staff, great food, nice pools and great service. Downside was the beach was full of the seaweeds where the resort next to us had a barrier to control it. Also the amount of weddings where they close out the areas from the pools was a bit much. 5 out of the 7 days here there was a wedding.
4
Lili
30 de ago. de 2025
·
A estadia foi de 8 noites
Great for kids, water slides zip line, lazy river lots of people at time not enough lounge chairs, THERE IS NO BEACH you can not swim in ocean!!! It’s filthy dirty water smells like rotten eggs everyday. Apparently the reefs and close, no waves seagrass and other garbage collects and stays all the shore. So if you want to swim in the ocean it safely wont happen at this resort. Everything is is ok.
Great for kids, water slides zip line, lazy river lots of people at time not enough lounge chairs, THERE IS NO BEACH you can not swim in ocean!!! It’s filthy dirty water smells like rotten eggs everyday. Apparently the reefs and close, no waves seagrass and other garbage collects and stays all the shore. So if you want to swim in the ocean it safely wont happen at this resort. Everything is is ok.
8
Ursula
6 de nov. de 2025
·
A estadia foi de 3 noites
Beautiful resort, not too crowded. Staff was nice, breakfast was great. Zipline, Slide, Lazy River ++. My only negative was to many kids/play in Hot Tub and not enough regular outlets in room. Other than that, I'll be back.😊
Beautiful resort, not too crowded. Staff was nice, breakfast was great. Zipline, Slide, Lazy River ++. My only negative was to many kids/play in Hot Tub and not enough regular outlets in room. Other than that, I'll be back.😊
8
Christopher
10 de jul. de 2025
·
A estadia foi de 8 noites
We generally enjoyed the stay and had a great week. There were a couple of disappointments. We'd stayed at Dreams resorts before and the food and food options were a highlight of our previous stays. That was not the case this trip, the food was good but below our experiences and expectations. The other issue was the number of weddings and how when a wedding was going on it shut down access to the pools and beach. There were multiple weddings most days that often forced all of the non-wedding guests into smaller portions of the pool and pool deck area.
We generally enjoyed the stay and had a great week. There were a couple of disappointments. We'd stayed at Dreams resorts before and the food and food options were a highlight of our previous stays. That was not the case this trip, the food was good but below our experiences and expectations. The other issue was the number of weddings and how when a wedding was going on it shut down access to the pools and beach. There were multiple weddings most days that often forced all of the non-wedding guests into smaller portions of the pool and pool deck area.
8
Natalie
15 de mar. de 2025
·
A estadia foi de 4 noites
We will be back! We loved it so much!!! It’s a wonderful place for families and singles. We ordered room service often and everyone who works there is polite and helpful (tip them, they’re such hard-working staff). There is a daily nacho bar, hot dogs, hamburgers and fries for lunch by the main pool. There are so many choices including big slides and kid specific slides. They have yoga, volleyball (on the beach and in the pool), Zumba and a variety of entertainment (singers by the pool, bingo etc) everyday. Each night they have amazing performers. The food was good and there was a great variety. My son cried when we had to leave. It’s a truly a beautiful place with great employees. Omar and Antonio are the best waiters :) *the only reason for not giving all 5 stars was there not being enough patio chairs as well as my room had a spackle tool left in the room when we first entered it, my son almost cut his hand (I’m sure it was an honest mistake).
We will be back! We loved it so much!!! It’s a wonderful place for families and singles. We ordered room service often and everyone who works there is polite and helpful (tip them, they’re such hard-working staff). There is a daily nacho bar, hot dogs, hamburgers and fries for lunch by the main pool. There are so many choices including big slides and kid specific slides. They have yoga, volleyball (on the beach and in the pool), Zumba and a variety of entertainment (singers by the pool, bingo etc) everyday. Each night they have amazing performers. The food was good and there was a great variety. My son cried when we had to leave. It’s a truly a beautiful place with great employees. Omar and Antonio are the best waiters :) *the only reason for not giving all 5 stars was there not being enough patio chairs as well as my room had a spackle tool left in the room when we first entered it, my son almost cut his hand (I’m sure it was an honest mistake).
8
Patricia Miranda
3 de jan. de 2025
·
A estadia foi de 4 noites
Really enjoyed our stay at Dreams Natura. The resort is perfect if you’re looking for a nice small cozy place. Beach was good if you have kids who love to play in the sand…not the greatest in terms of swimming as the water is quite murky. If you want blue clear water then stay at a different resort. Food was great…minus Dinner Buffet…not many edible options. But you can get at at any other restaurant for dinner without needing reservations. Be prepared to wait though as most are pretty full. Breakfast and Lunch were a HIT! Waterslides were fun! We loved the lazy river…especially since the water was always so warm!
Really enjoyed our stay at Dreams Natura. The resort is perfect if you’re looking for a nice small cozy place. Beach was good if you have kids who love to play in the sand…not the greatest in terms of swimming as the water is quite murky. If you want blue clear water then stay at a different resort. Food was great…minus Dinner Buffet…not many edible options. But you can get at at any other restaurant for dinner without needing reservations. Be prepared to wait though as most are pretty full. Breakfast and Lunch were a HIT! Waterslides were fun! We loved the lazy river…especially since the water was always so warm!
10
Abel Suarez
16 de ago. de 2025
·
A estadia foi de 7 noites
We.had a great time, staff was very nice and accommodating, shows and activities were fun. The water park, while not big, was good enough to have fun with the kids, and relax in the lazy river.
We.had a great time, staff was very nice and accommodating, shows and activities were fun. The water park, while not big, was good enough to have fun with the kids, and relax in the lazy river.
8
doris
19 de jul. de 2025
·
A estadia foi de 3 noites
This hotel.dont have a good beach front.
This hotel.dont have a good beach front.
2
Jason
18 de ago. de 2025
·
A estadia foi de 2 noites
The gym equipment was broken and limited. The amenities were mostly closed and the food sub par
The gym equipment was broken and limited. The amenities were mostly closed and the food sub par
10
Joshua
21 de out. de 2025
·
A estadia foi de 5 noites
Swim up bar was my group's favorite hangout area all week!
Swim up bar was my group's favorite hangout area all week!
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Limpeza
Muitos hóspedes acham as áreas comuns e os quartos muito limpos, mas relatórios recorrentes mencionam cheiro de bolor, problemas de umidade e piscinas ou corredores ocasionalmente sujos.
Avaliações dos hóspedes relacionadas
4
Lesly
16 de mar. de 2025
·
A estadia foi de 3 noites
Bed was uncomfortable came back home with bedbugs
Bed was uncomfortable came back home with bedbugs
10
Carolina
12 de out. de 2025
·
A estadia foi de 4 noites
Clean room great staff overall great place to stay slot of fun activities.
Clean room great staff overall great place to stay slot of fun activities.
10
Ariene
13 de nov. de 2025
·
A estadia foi de 3 noites
Staff extremely friendly very clean
Staff extremely friendly very clean
4
Thomas
25 de nov. de 2025
·
A estadia foi de 3 noites
The staff was very kind and accommodating. There was mold in our room, blood on the floor in our hallway for days, there was a wait at every single restaurant at every instance we decided to dine despite being told we do not need reservation. Definitely room for improvement here and we are thankful we just did not get sick from the mold.
The staff was very kind and accommodating. There was mold in our room, blood on the floor in our hallway for days, there was a wait at every single restaurant at every instance we decided to dine despite being told we do not need reservation. Definitely room for improvement here and we are thankful we just did not get sick from the mold.
10
Asia
15 de nov. de 2025
·
A estadia foi de 4 noites
Extremely clean at all times. Great food and drinks. Everyone was kind
Extremely clean at all times. Great food and drinks. Everyone was kind
10
Hector
12 de set. de 2025
·
A estadia foi de 4 noites
Overall cleanliness, the staff was excellent, and overall easy to move around.
Overall cleanliness, the staff was excellent, and overall easy to move around.
10
William ovilla Gingell.
26 de set. de 2025
·
A estadia foi de 6 noites
Friendly staff. Super clean swimming pools are clean. Rooms are super clean. Beds ate just o.k a liitle hard. But ok. Food was great
Friendly staff. Super clean swimming pools are clean. Rooms are super clean. Beds ate just o.k a liitle hard. But ok. Food was great
2
Nithikan
22 de jun. de 2025
·
A estadia foi de 5 noites
With a rate of 5 stars, that couldn’t be farther from reality. We booked “Preferred Club Master Suite Ocean View” for 6 days. The room was spacious but smelled very bad. The couch smelled of mildew and the bedroom smelled like throw up. Our son refused to sit on the couch entire time and only sat on a chair. The bed was lumpy and pillows were hard. We understand it’s an all inclusive resort, but when the food from the pool area and room service is better than everything else, that says a lot. Restaurants weren’t clean and sanitized. The pools were nasty, with cups, food, and trash floating in them. The staff were good. We were trying to be ok with everything that didn't meet our expectations as good as the reviews were. However this was a terrible experience for us. I wouldn’t recommend this place if you are looking for 5-star hotel.
With a rate of 5 stars, that couldn’t be farther from reality. We booked “Preferred Club Master Suite Ocean View” for 6 days. The room was spacious but smelled very bad. The couch smelled of mildew and the bedroom smelled like throw up. Our son refused to sit on the couch entire time and only sat on a chair. The bed was lumpy and pillows were hard. We understand it’s an all inclusive resort, but when the food from the pool area and room service is better than everything else, that says a lot. Restaurants weren’t clean and sanitized. The pools were nasty, with cups, food, and trash floating in them. The staff were good. We were trying to be ok with everything that didn't meet our expectations as good as the reviews were. However this was a terrible experience for us. I wouldn’t recommend this place if you are looking for 5-star hotel.
4
Sergio
18 de jan. de 2025
·
A estadia foi de 8 noites
The Managment is useless The staff was great but rooms were dirty and air conditioning filter wasn’t at least not cleaned from last 5 years disgusting! All the rooms smelled like mold and all the structures were old and out to date!
The Managment is useless The staff was great but rooms were dirty and air conditioning filter wasn’t at least not cleaned from last 5 years disgusting! All the rooms smelled like mold and all the structures were old and out to date!
4
Minah
19 de jun. de 2025
·
A estadia foi de 7 noites
Family of 4 with 2 boys 5 & 11 yrs old. Pro: Coco cafe - great coffee, espresso, ice cream Arcade room - my boys loved going here everyday after dinner as they open only at night time. They also provide some junk food for kids to snack on (gummies, popcorn and water) Staff - friendly for the most part. Con: Food - most foods we had at the resort was either just okay or bad. I didn’t have one meal where I was amazed or blown away. Not that many options either. Buffet didn’t have much fruit options. Only had cantaloupe, watermelon and papaya. Drinks - it doesn’t matter what type of a drink you get. They’re all watered down. I mean everything! Hotel - this place is pretty run down in my opinion. The room shower was dirty with mildews and smelled like urine. Bathrooms in common areas seemed cleaner than the ones in the room. This hotel is very small. We got bored of doing the same thing in 3 days and we booked for 6 nights. My kids were dying to leave. The hotel is loud, especially if you’re staying in one of the rooms with ocean view. They pretty much had a wedding at this place every single day. Loud music and shows were done outside area where it was super loud in the rooms. We stayed 6 nights and only received 3 housekeeping service. Beach - we didn’t even get to step our foot into the water. Sooooooo much seaweed!!!! So much! I’ve been to other resorts in Mexico (Cancun, riviera maya, puerto Morelos) and have never seen this much. Overall: not going back
Family of 4 with 2 boys 5 & 11 yrs old. Pro: Coco cafe - great coffee, espresso, ice cream Arcade room - my boys loved going here everyday after dinner as they open only at night time. They also provide some junk food for kids to snack on (gummies, popcorn and water) Staff - friendly for the most part. Con: Food - most foods we had at the resort was either just okay or bad. I didn’t have one meal where I was amazed or blown away. Not that many options either. Buffet didn’t have much fruit options. Only had cantaloupe, watermelon and papaya. Drinks - it doesn’t matter what type of a drink you get. They’re all watered down. I mean everything! Hotel - this place is pretty run down in my opinion. The room shower was dirty with mildews and smelled like urine. Bathrooms in common areas seemed cleaner than the ones in the room. This hotel is very small. We got bored of doing the same thing in 3 days and we booked for 6 nights. My kids were dying to leave. The hotel is loud, especially if you’re staying in one of the rooms with ocean view. They pretty much had a wedding at this place every single day. Loud music and shows were done outside area where it was super loud in the rooms. We stayed 6 nights and only received 3 housekeeping service. Beach - we didn’t even get to step our foot into the water. Sooooooo much seaweed!!!! So much! I’ve been to other resorts in Mexico (Cancun, riviera maya, puerto Morelos) and have never seen this much. Overall: not going back
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Quartos
Os quartos são espaçosos e funcionais, mas o mobiliário parece desgastado; várias avaliações mencionam umidade, cheiro de mofo, ruído e ar condicionado que não resfria bem. As vistas variam de excelentes a classificações de “vista para o mar” decepcionantes.
Avaliações dos hóspedes relacionadas
6
Shawna
23 de nov. de 2025
·
A estadia foi de 3 noites
Rooms need to be updated and it was always hot in the room; you’re unable to adjust the temperature
Rooms need to be updated and it was always hot in the room; you’re unable to adjust the temperature
10
Holly Denise
1 de mar. de 2025
·
A estadia foi de 6 noites
We stayed in room 3800, ocean front master bedroom, and it was huge. It has its own plunge pool, 2 balconies and 4 sliding doors to outside. You get a butler with this room who can make dinner reservations at all restaurants. The beach is nice and the resident crocodile is fun. Security keeps everyone safe from him/her. Food is good with a couple of hits and misses. Service is excellent.
We stayed in room 3800, ocean front master bedroom, and it was huge. It has its own plunge pool, 2 balconies and 4 sliding doors to outside. You get a butler with this room who can make dinner reservations at all restaurants. The beach is nice and the resident crocodile is fun. Security keeps everyone safe from him/her. Food is good with a couple of hits and misses. Service is excellent.
6
Kelly
8 de mar. de 2025
·
A estadia foi de 3 noites
My wife and I recently stayed at this resort to celebrate our anniversary, and while there were some highlights, our overall experience was mixed. The staff were a standout—friendly, attentive, and genuinely helpful throughout our stay, which we really appreciated. The food was tasty and well-prepared, though the menu became repetitive after a few days, lacking variety. We splurged on a swim-up room to make the occasion special, but it turned out to be a disappointment. A strong gas sewer smell right by the pool made it unusable, and we ended up keeping the door shut the entire time. When I asked about switching rooms, I was told it would cost extra, which felt unfair given the situation. It was frustrating to pay a premium for something we couldn’t enjoy. Overall, the staff’s kindness was a bright spot, but the swim-up room issue and lack of flexibility left us underwhelmed for what was meant to be a special getaway.
My wife and I recently stayed at this resort to celebrate our anniversary, and while there were some highlights, our overall experience was mixed. The staff were a standout—friendly, attentive, and genuinely helpful throughout our stay, which we really appreciated. The food was tasty and well-prepared, though the menu became repetitive after a few days, lacking variety. We splurged on a swim-up room to make the occasion special, but it turned out to be a disappointment. A strong gas sewer smell right by the pool made it unusable, and we ended up keeping the door shut the entire time. When I asked about switching rooms, I was told it would cost extra, which felt unfair given the situation. It was frustrating to pay a premium for something we couldn’t enjoy. Overall, the staff’s kindness was a bright spot, but the swim-up room issue and lack of flexibility left us underwhelmed for what was meant to be a special getaway.
8
Laura Annette
24 de dez. de 2024
·
A estadia foi de 4 noites
Great pools. Noisy rooms (not sound proof).
Great pools. Noisy rooms (not sound proof).
8
Monique
29 de jan. de 2026
·
A estadia foi de 5 noites
This is a very family oriented/child friendly resort, which is what we wanted. If you are looking for an adults only experience, this isn’t the place for you. Our toddler had a great time in the shallow pool, lazy river, and toddler friendly water slides. We got to relax and enjoy as well. We were very happy with the dinners. Good breakfast buffet. I think the resort should have a couple of additional poolside lunch options like pizza or wings. The Italian restaurant has excellent pizza at dinner that would be a great addition at lunch. All restaurants had excellent dessert options. The coffee shop had really good lattes and ice cream. Breakfast always had delicious pastries. Happy with the food overall, which is not always the case at all inclusive resorts. The furniture in the rooms had a bit of wear and tear which is surprising given the property is only 5 years old. These features make the rooms feel older than they are. Great staff. Rooms are a nice size. It is a bit strange to not have an elevator on the 3rd floor but thankfully we were able to move to a different floor that had an elevator. I traveled with my husband and toddler. I am also 30 weeks pregnant so an elevator was needed. We would likely return for a family trip.
This is a very family oriented/child friendly resort, which is what we wanted. If you are looking for an adults only experience, this isn’t the place for you. Our toddler had a great time in the shallow pool, lazy river, and toddler friendly water slides. We got to relax and enjoy as well. We were very happy with the dinners. Good breakfast buffet. I think the resort should have a couple of additional poolside lunch options like pizza or wings. The Italian restaurant has excellent pizza at dinner that would be a great addition at lunch. All restaurants had excellent dessert options. The coffee shop had really good lattes and ice cream. Breakfast always had delicious pastries. Happy with the food overall, which is not always the case at all inclusive resorts. The furniture in the rooms had a bit of wear and tear which is surprising given the property is only 5 years old. These features make the rooms feel older than they are. Great staff. Rooms are a nice size. It is a bit strange to not have an elevator on the 3rd floor but thankfully we were able to move to a different floor that had an elevator. I traveled with my husband and toddler. I am also 30 weeks pregnant so an elevator was needed. We would likely return for a family trip.
8
Jennifer
21 de jun. de 2025
·
A estadia foi de 5 noites
Nice resort, food was good, staff were nice. Biggest problem was the temperature of the room, it would not get cool enough to sleep comfortably.
Nice resort, food was good, staff were nice. Biggest problem was the temperature of the room, it would not get cool enough to sleep comfortably.
8
KARLA XIMENA MORENO
12 de ago. de 2025
·
A estadia foi de 4 noites
La comida súper bien, mucha variedad y buena atención, la cama cómoda, el internet bien, un poco descuidada la habitación ejemplo buros rotos mesa rota, puerta se trababa y hacía mucho ruido Quedaron de enviarnos una cortesía no la enviaron, el spa bien aunque por el precio considero que los productos que usaron no son los mejores.
La comida súper bien, mucha variedad y buena atención, la cama cómoda, el internet bien, un poco descuidada la habitación ejemplo buros rotos mesa rota, puerta se trababa y hacía mucho ruido Quedaron de enviarnos una cortesía no la enviaron, el spa bien aunque por el precio considero que los productos que usaron no son los mejores.
6
Michael
23 de jun. de 2025
·
A estadia foi de 7 noites
Dreams Natura Resort & Spa – A Balanced Review from a Recent Stay Arrival & Check-In: From the moment we arrived at Dreams Natura, the staff made us feel welcome. We were greeted with a glass of sparkling wine, and check-in was smooth and quick. The staff provided clear, helpful information about the resort, which made settling in easy. Room: We had booked an Ocean View Junior Suite, but unfortunately, the view didn’t meet expectations. Our room mostly overlooked another resort, with just a partial glimpse of the ocean. When I raised this with the front desk, they stood by their classification of the room as “ocean view” and declined my request to be moved or to compare with a different room. While the room was clean and comfortable, the view was disappointing. Thankfully, we didn’t spend too much time inside, but I do wish the resort had been more accommodating. Pools: The pool areas were well-maintained and enjoyable, though finding available seating could be a challenge, especially during peak times. As a family-friendly resort, expect plenty of kids, including in areas like the swim-up bar. I did notice a few kids splashing water near guests’ drinks, which might be a downside for those looking for a more relaxed adult setting. Food: The food was decent, though nothing particularly memorable. There was variety from day to day, but the desserts were underwhelming. If you’re a foodie, this resort may not impress, but as someone who isn’t too picky, I found it satisfactory. T
Dreams Natura Resort & Spa – A Balanced Review from a Recent Stay Arrival & Check-In: From the moment we arrived at Dreams Natura, the staff made us feel welcome. We were greeted with a glass of sparkling wine, and check-in was smooth and quick. The staff provided clear, helpful information about the resort, which made settling in easy. Room: We had booked an Ocean View Junior Suite, but unfortunately, the view didn’t meet expectations. Our room mostly overlooked another resort, with just a partial glimpse of the ocean. When I raised this with the front desk, they stood by their classification of the room as “ocean view” and declined my request to be moved or to compare with a different room. While the room was clean and comfortable, the view was disappointing. Thankfully, we didn’t spend too much time inside, but I do wish the resort had been more accommodating. Pools: The pool areas were well-maintained and enjoyable, though finding available seating could be a challenge, especially during peak times. As a family-friendly resort, expect plenty of kids, including in areas like the swim-up bar. I did notice a few kids splashing water near guests’ drinks, which might be a downside for those looking for a more relaxed adult setting. Food: The food was decent, though nothing particularly memorable. There was variety from day to day, but the desserts were underwhelming. If you’re a foodie, this resort may not impress, but as someone who isn’t too picky, I found it satisfactory. T
8
Lynn
8 de jun. de 2025
·
A estadia foi de 6 noites
First, every staff member was amazing! They were all very professional and helpful. The pool chair situation is terrible. They would clear huge sections for private events when there were already too few chairs. People would go down before the pool opened and hold a lot of chairs and then not come down for hours. There were signs saying after 30 minutes the towels would be removed but that never happened. The beach was not useable during our stay (no fault of the resort) due to seaweed (which stunk horribly) and alligators. The food was decent but honestly could be better. The wait staff were all great. Ask for Erik! Rooms were clean but could use new furniture. The chairs and couch need to be replaced. You can tell they tried to clean them but they were stained. The evening entertainment was good. The saxophone and violin musicians were spectacular. Overall I would give the resort a B.
First, every staff member was amazing! They were all very professional and helpful. The pool chair situation is terrible. They would clear huge sections for private events when there were already too few chairs. People would go down before the pool opened and hold a lot of chairs and then not come down for hours. There were signs saying after 30 minutes the towels would be removed but that never happened. The beach was not useable during our stay (no fault of the resort) due to seaweed (which stunk horribly) and alligators. The food was decent but honestly could be better. The wait staff were all great. Ask for Erik! Rooms were clean but could use new furniture. The chairs and couch need to be replaced. You can tell they tried to clean them but they were stained. The evening entertainment was good. The saxophone and violin musicians were spectacular. Overall I would give the resort a B.
6
Miguel Angel
6 de set. de 2025
·
A estadia foi de 5 noites
The room was average The ocean view was 70% blocked by the small water park on the property Lights went out 3 times, the 2nd for a bit more than 2.5 hrs We got stuck in the elevator for about 35min Property is very average and small They try very hard to push/sell time shares which NO WHERE on the hotel descriptions was mentioned WE WILL NOT RETURN… but do your due diligence
The room was average The ocean view was 70% blocked by the small water park on the property Lights went out 3 times, the 2nd for a bit more than 2.5 hrs We got stuck in the elevator for about 35min Property is very average and small They try very hard to push/sell time shares which NO WHERE on the hotel descriptions was mentioned WE WILL NOT RETURN… but do your due diligence
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Serviço
O atendimento é frequentemente elogiado como amigável e prestativo, com funcionários que se destacam e resolução de problemas eficaz. Os hóspedes também relatam atendimento lento ou inconsistente, pressão para participar de apresentações de clubes/multipropriedade e confusão ou atrasos com o aplicativo de reservas.
Avaliações dos hóspedes relacionadas
8
Ashtyn
9 de ago. de 2025
·
A estadia foi de 5 noites
Staff could use some hospitality training that work around the pool areas. More specifically the lifeguards. Had a few rude encounters and was surprised that was acceptable. The app that you use to make reservations is glitchy and depending on who you talk with you get different policies. This made some of the trip less smooth than we would have liked. Other than that it was a good family trip.
Staff could use some hospitality training that work around the pool areas. More specifically the lifeguards. Had a few rude encounters and was surprised that was acceptable. The app that you use to make reservations is glitchy and depending on who you talk with you get different policies. This made some of the trip less smooth than we would have liked. Other than that it was a good family trip.
8
Carlos
7 de set. de 2025
·
A estadia foi de 5 noites
I wanted to say a big thank you to Darwin Maldanado for acknowledging our checkin issues/mishaps on our first day. Our room was not ready and had missing items and a broken thermostat. Darwin and his team quickly provided us with options that ultimately landed us in a nicer room to make up for it. I can’t stress enough how Darwin really came through for my family and the importance of this trip for our wedding anniversary and my wife’s birthday. Darwin made me look like a hero to my wife and kids. Thank you, thank you Darwin! We will definitely be saving up again and return to Dreams Natura.
I wanted to say a big thank you to Darwin Maldanado for acknowledging our checkin issues/mishaps on our first day. Our room was not ready and had missing items and a broken thermostat. Darwin and his team quickly provided us with options that ultimately landed us in a nicer room to make up for it. I can’t stress enough how Darwin really came through for my family and the importance of this trip for our wedding anniversary and my wife’s birthday. Darwin made me look like a hero to my wife and kids. Thank you, thank you Darwin! We will definitely be saving up again and return to Dreams Natura.
2
Bryan
13 de ago. de 2025
·
A estadia foi de 7 noites
I stayed at this resort expecting a relaxing and enjoyable vacation, but unfortunately, the experience fell far below expectations. The biggest issue was the front desk staff — they were consistently unhelpful, unfriendly, and at times even rude. Simple requests felt like an inconvenience to them, and there was zero effort to make guests feel welcome. Despite being an all-inclusive resort, the food was mediocre at best, with limited variety. Service at the bars and restaurants was hit-or-miss — some staff were polite, but many seemed indifferent or overwhelmed. For the price and the promises made on the website, this was a huge letdown. I would not return, and I wouldn’t recommend this resort to others unless serious improvements are made in staff training and guest service.
I stayed at this resort expecting a relaxing and enjoyable vacation, but unfortunately, the experience fell far below expectations. The biggest issue was the front desk staff — they were consistently unhelpful, unfriendly, and at times even rude. Simple requests felt like an inconvenience to them, and there was zero effort to make guests feel welcome. Despite being an all-inclusive resort, the food was mediocre at best, with limited variety. Service at the bars and restaurants was hit-or-miss — some staff were polite, but many seemed indifferent or overwhelmed. For the price and the promises made on the website, this was a huge letdown. I would not return, and I wouldn’t recommend this resort to others unless serious improvements are made in staff training and guest service.
10
Stephane
8 de nov. de 2025
·
Very clean, amazing staff
Very clean, amazing staff
2
María Jose
18 de nov. de 2025
·
Muy mala atención, tienen mucha preferencia con los extranjeros, todos groseros y de mal humor. No volveria a ir nunca
Muy mala atención, tienen mucha preferencia con los extranjeros, todos groseros y de mal humor. No volveria a ir nunca
8
John Paul Rauch
19 de out. de 2025
·
A estadia foi de 3 noites
Nice resort. AMAZING staff, everyone was friendly and helpful and just amazing. Restaurants and food was sub par ☹️
Nice resort. AMAZING staff, everyone was friendly and helpful and just amazing. Restaurants and food was sub par ☹️
10
Patrick
22 de jul. de 2024
·
A estadia foi de 5 noites
The staff was very helpful and professional. Property was clean, inviting and relaxing. Only concern is the sales pitch to join the Hyatt Club once you arrive which was very annoying. On vacation the first thing you want to do is have rest and relaxation and not being pursued and pursuaded to spend money to join a club that you haven’t even gotten the time to explore the property and what it has to offer before considering joining a very expensive Preffered Members Club
The staff was very helpful and professional. Property was clean, inviting and relaxing. Only concern is the sales pitch to join the Hyatt Club once you arrive which was very annoying. On vacation the first thing you want to do is have rest and relaxation and not being pursued and pursuaded to spend money to join a club that you haven’t even gotten the time to explore the property and what it has to offer before considering joining a very expensive Preffered Members Club
2
María Jose
17 de nov. de 2025
·
A estadia foi de 2 noites
El personal, todos super groseros y mal encarados. No hubo una persona que nos atendiera bien. Es segunda vez que venimos la primera vez fue lo miso le quise dar otra oportunidad y definitivamente fue lo peor que hice, la estancia para mi familia no fue nada agradable, jamás regresaría ahi.
El personal, todos super groseros y mal encarados. No hubo una persona que nos atendiera bien. Es segunda vez que venimos la primera vez fue lo miso le quise dar otra oportunidad y definitivamente fue lo peor que hice, la estancia para mi familia no fue nada agradable, jamás regresaría ahi.
10
Steven
17 de ago. de 2025
·
A estadia foi de 5 noites
Everyone at the property was extremely nice. Fernando was extremely helpful and very kind. The property was beautiful clean. We did not go without anything. They were at the top of their game.
Everyone at the property was extremely nice. Fernando was extremely helpful and very kind. The property was beautiful clean. We did not go without anything. They were at the top of their game.
8
Adelky
15 de ago. de 2025
·
A estadia foi de 5 noites
My family had a good time on our vacation. The place is very family friendly. They had a lot of things to do for my kids and the shows were really good. Only negative thing is the app to book your reservations for dinner. I would definitely recommended it!
My family had a good time on our vacation. The place is very family friendly. They had a lot of things to do for my kids and the shows were really good. Only negative thing is the app to book your reservations for dinner. I would definitely recommended it!
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Localização
Próximo ao aeroporto de Cancún e de fácil acesso, mas o resort fica longe da cidade, tornando os passeios menos convenientes. As condições do oceano perto da propriedade são frequentemente ruins para nadar devido às algas.
Avaliações dos hóspedes relacionadas
8
Mark
11 de mar. de 2025
·
A estadia foi de 4 noites
Property was only 25 minutes from airport with no airplane interruptions. Very safe and clean. Beach was only par with seaweed on beach and first 50 yards of water was not very clear.
Property was only 25 minutes from airport with no airplane interruptions. Very safe and clean. Beach was only par with seaweed on beach and first 50 yards of water was not very clear.
10
Tongtong
18 de jan. de 2025
·
A estadia foi de 4 noites
The hotel is new and facilities are great, staff are also very kind. The only downside is that the ocean near the beach is not as blue as you’d find in the hotel zone
The hotel is new and facilities are great, staff are also very kind. The only downside is that the ocean near the beach is not as blue as you’d find in the hotel zone
8
Fira
6 de mai. de 2025
·
A estadia foi de 7 noites
We couldn't swim in the ocean.
We couldn't swim in the ocean.
8
Ramanjot
11 de mai. de 2025
·
A estadia foi de 6 noites
The property itself was great but with limited vegetarian options at restaurants we mainly ate at the buffet only. Great option if you enjoy seafood. The gym was good has a smith machine and the staff Mario was helpful and nice. The only downside is the location. Its great to have a private beach with limited people but it was a $100USD roundtrip ride to the outlet mall 20 mins away.
The property itself was great but with limited vegetarian options at restaurants we mainly ate at the buffet only. Great option if you enjoy seafood. The gym was good has a smith machine and the staff Mario was helpful and nice. The only downside is the location. Its great to have a private beach with limited people but it was a $100USD roundtrip ride to the outlet mall 20 mins away.
10
Mohammad
24 de out. de 2024
·
A estadia foi de 4 noites
Beach area not as expected
Beach area not as expected
8
Jenny
16 de fev. de 2025
·
A estadia foi de 5 noites
Great hotel if you don't mind being away from downtown cancun area. Great family amenities, food was delicious and staff was excellent! Just a little too far to the strip for me.
Great hotel if you don't mind being away from downtown cancun area. Great family amenities, food was delicious and staff was excellent! Just a little too far to the strip for me.
10
Karla Kaye
16 de dez. de 2024
·
A estadia foi de 4 noites
We love a beach experience and the beach and water we’re not clean and the water wasn't Caribbean blue
We love a beach experience and the beach and water we’re not clean and the water wasn't Caribbean blue
10
GENE LAVERN
13 de abr. de 2025
·
A estadia foi de 7 noites
The property was great. The only downside is being able to do anything in town or off the property.
The property was great. The only downside is being able to do anything in town or off the property.
10
Meyon
13 de nov. de 2025
·
A estadia foi de 7 noites
Because of the location of the resort and the time of year, we were not able to get into the ocean. We spent all of our time around the pool each day. Normally when we visit Cancun, we catch the city transit to visit other places. We weren't able to do that due to the location of the property. Fortunately, the resort was nice.
Because of the location of the resort and the time of year, we were not able to get into the ocean. We spent all of our time around the pool each day. Normally when we visit Cancun, we catch the city transit to visit other places. We weren't able to do that due to the location of the property. Fortunately, the resort was nice.
6
Noe De
1 de ago. de 2024
·
A estadia foi de 3 noites
Average. Not bad not amazing. It’s close to the Cancun airport but there’s not much around the hotel property itself. If you like to venture out of the hotel I wouldn’t recommend it.
Average. Not bad not amazing. It’s close to the Cancun airport but there’s not much around the hotel property itself. If you like to venture out of the hotel I wouldn’t recommend it.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Restaurante
As opiniões sobre a alimentação são variadas: vários restaurantes à la carte – especialmente o hibachi e o italiano – recebem elogios, enquanto o buffet é frequentemente considerado limitado ou repetitivo, e as esperas mais as reservas via aplicativo causam frustração. As opções de almoço vegetarianas ou adequadas para crianças podem ser limitadas.
Avaliações dos hóspedes relacionadas
8
Phaolamphay
30 de ago. de 2025
·
A estadia foi de 5 noites
We really enjoyed our stay at this resort! We booked it because it’s family-friendly, and it didn’t disappoint. My son loved the lazy river—we went through it multiple times a day—and the daily pool activities kept things lively. Dining was a highlight, with lots of options, though most restaurants required attire we hadn’t packed for. Only two allowed casual wear like t-shirts, shorts, and sandals. The seafood spot was decent, but the steakhouse was fantastic—we went twice. The ribeye was solid, but the clam chowder was amazing. The buffet also surprised us with a standout salmon Wellington, one of the best salmon dishes I’ve ever had. Room service was super convenient thanks to the app, which let us schedule meals, request tray pickup, and even order essentials like a toothbrush (handy since my husband forgot his). The downside was the room comfort. The bed and pillows weren’t supportive, and my husband’s back hurt most of the trip. The room itself could also use a refresh. Overall, we had a great experience and would definitely return—next time with the right clothes packed so we can try more of the restaurants!
We really enjoyed our stay at this resort! We booked it because it’s family-friendly, and it didn’t disappoint. My son loved the lazy river—we went through it multiple times a day—and the daily pool activities kept things lively. Dining was a highlight, with lots of options, though most restaurants required attire we hadn’t packed for. Only two allowed casual wear like t-shirts, shorts, and sandals. The seafood spot was decent, but the steakhouse was fantastic—we went twice. The ribeye was solid, but the clam chowder was amazing. The buffet also surprised us with a standout salmon Wellington, one of the best salmon dishes I’ve ever had. Room service was super convenient thanks to the app, which let us schedule meals, request tray pickup, and even order essentials like a toothbrush (handy since my husband forgot his). The downside was the room comfort. The bed and pillows weren’t supportive, and my husband’s back hurt most of the trip. The room itself could also use a refresh. Overall, we had a great experience and would definitely return—next time with the right clothes packed so we can try more of the restaurants!
2
Sam
28 de ago. de 2025
·
A estadia foi de 4 noites
Buffet garbage. Long waits. App not working to book restaurants.
Buffet garbage. Long waits. App not working to book restaurants.
6
Neda Hassan
5 de ago. de 2025
·
A estadia foi de 5 noites
Overall a Good Experience with Some Disappointments We recently stayed at Dreams Natura for five nights, and overall, we had a great experience. The hotel has a luxurious feel, with beautiful grounds, clean pools, and plenty of activities—especially for kids. In fact, five nights didn’t feel like enough time to fully enjoy everything the resort has to offer. The kids absolutely loved the water park, slides, and outdoor spaces. The pools were clean and well-maintained, and the environment around the hotel was truly enjoyable. However, there are a few things I feel other travelers should be aware of: Food & Dining: We specifically chose this resort based on the great reviews about the food quality—but unfortunately, it did not meet our expectations, especially at the buffet. • For the first three days, the food variety was limited and the quality of the chicken and beef dishes wasn’t great. • While the buffet staff were very friendly and tried to accommodate custom orders, the overall dining experience was disappointing. • It was also extremely difficult to reserve the specialty restaurants through the app, as it kept showing everything as “full” each night. We were only able to secure a reservation for the hibachi restaurant after speaking with the staff at the lobby in person. The hibachi food was good (with the exception of the fried ice cream dessert, which had a burnt oil taste). Environment & Comfort: • The temperature inside the buffet and restaurants was uncom
Overall a Good Experience with Some Disappointments We recently stayed at Dreams Natura for five nights, and overall, we had a great experience. The hotel has a luxurious feel, with beautiful grounds, clean pools, and plenty of activities—especially for kids. In fact, five nights didn’t feel like enough time to fully enjoy everything the resort has to offer. The kids absolutely loved the water park, slides, and outdoor spaces. The pools were clean and well-maintained, and the environment around the hotel was truly enjoyable. However, there are a few things I feel other travelers should be aware of: Food & Dining: We specifically chose this resort based on the great reviews about the food quality—but unfortunately, it did not meet our expectations, especially at the buffet. • For the first three days, the food variety was limited and the quality of the chicken and beef dishes wasn’t great. • While the buffet staff were very friendly and tried to accommodate custom orders, the overall dining experience was disappointing. • It was also extremely difficult to reserve the specialty restaurants through the app, as it kept showing everything as “full” each night. We were only able to secure a reservation for the hibachi restaurant after speaking with the staff at the lobby in person. The hibachi food was good (with the exception of the fried ice cream dessert, which had a burnt oil taste). Environment & Comfort: • The temperature inside the buffet and restaurants was uncom
10
Atia
8 de mar. de 2025
·
A estadia foi de 3 noites
The resort was beautiful. We didn’t care for the food in the buffet, however, every restaurant we tried was amazing!
The resort was beautiful. We didn’t care for the food in the buffet, however, every restaurant we tried was amazing!
8
John Paul Rauch
19 de out. de 2025
·
A estadia foi de 3 noites
Nice resort. AMAZING staff, everyone was friendly and helpful and just amazing. Restaurants and food was sub par ☹️
Nice resort. AMAZING staff, everyone was friendly and helpful and just amazing. Restaurants and food was sub par ☹️
8
Christopher
10 de jul. de 2025
·
A estadia foi de 8 noites
We generally enjoyed the stay and had a great week. There were a couple of disappointments. We'd stayed at Dreams resorts before and the food and food options were a highlight of our previous stays. That was not the case this trip, the food was good but below our experiences and expectations. The other issue was the number of weddings and how when a wedding was going on it shut down access to the pools and beach. There were multiple weddings most days that often forced all of the non-wedding guests into smaller portions of the pool and pool deck area.
We generally enjoyed the stay and had a great week. There were a couple of disappointments. We'd stayed at Dreams resorts before and the food and food options were a highlight of our previous stays. That was not the case this trip, the food was good but below our experiences and expectations. The other issue was the number of weddings and how when a wedding was going on it shut down access to the pools and beach. There were multiple weddings most days that often forced all of the non-wedding guests into smaller portions of the pool and pool deck area.
8
Sonia Cristina
5 de set. de 2025
·
A estadia foi de 5 noites
Spa was very nice and I had a wonderful massage. I know the resort cant control this but the smell of the ocean with the seaweed was horrible. I end up getting used to the smell, but when I would leave the property for excursions and come back, it was just terrible. Thank God, it did not smell in my room. Everything was great about the resort except the food. Nothing special, your basic all inclusive food not much variety . Barely any desserts.
Spa was very nice and I had a wonderful massage. I know the resort cant control this but the smell of the ocean with the seaweed was horrible. I end up getting used to the smell, but when I would leave the property for excursions and come back, it was just terrible. Thank God, it did not smell in my room. Everything was great about the resort except the food. Nothing special, your basic all inclusive food not much variety . Barely any desserts.
8
Christina
14 de set. de 2025
·
A estadia foi de 4 noites
I think the restaurants on the property were really good. The buffet was not so good. It seemed like the only meat options were pork. It was barely any other options. For someone who doesn’t eat pork it wasn’t good. Also, a recommendation for the Preferred club guest, we should be able to pick which brand of liquor that is in our rooms. Overall, very nice resort and kid friendly!
I think the restaurants on the property were really good. The buffet was not so good. It seemed like the only meat options were pork. It was barely any other options. For someone who doesn’t eat pork it wasn’t good. Also, a recommendation for the Preferred club guest, we should be able to pick which brand of liquor that is in our rooms. Overall, very nice resort and kid friendly!
8
Jessica
30 de jul. de 2025
·
A estadia foi de 5 noites
Food was really good, our favorite was the hibachi. Unfortunately, to be seated at the restaurants you pretty much have to have reservations. Room and property could have been a bit cleaner for my liking.
Food was really good, our favorite was the hibachi. Unfortunately, to be seated at the restaurants you pretty much have to have reservations. Room and property could have been a bit cleaner for my liking.
8
Yingling
24 de out. de 2025
·
A estadia foi de 5 noites
The food was a good variety of items. Desserts were 7-8 main courses were same buffet were very nice. Service was excellent entertainment was very nice as well. Magic shows trapeze and dancing and singing.
The food was a good variety of items. Desserts were 7-8 main courses were same buffet were very nice. Service was excellent entertainment was very nice as well. Magic shows trapeze and dancing and singing.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
10
Enrique
7 de ago. de 2024
·
A estadia foi de 3 noites
Excelente
Excelente
10
MELISSA
7 de jun. de 2022
·
A estadia foi de 2 noites
Excelente
Excelente
10
Luz Liliana
26 de dez. de 2021
·
A estadia foi de 6 noites
Excelente
Excelente
10
Jessica
há 2 semanas
·
A estadia foi de 4 noites
Es un hotel muy familiar, que te da el descanso y la diversión para los niños. En mi caso que viaje con mis hijos (7 y 2 años) se la pasaron increíble. Solamente considero importante tener más opciones de actividades fuera del agua para los más pequeños. La comida, el servicio, la limpieza todo estuvo muy bien!!
Es un hotel muy familiar, que te da el descanso y la diversión para los niños. En mi caso que viaje con mis hijos (7 y 2 años) se la pasaron increíble. Solamente considero importante tener más opciones de actividades fuera del agua para los más pequeños. La comida, el servicio, la limpieza todo estuvo muy bien!!
10
james
31 de jul. de 2026
·
A estadia foi de 3 noites
NIce place, clean, great staff
NIce place, clean, great staff
Políticas da propriedade
Check-in
Check-out
De 15:00 a 23:59
Antes das 12:00
Alguma questão?
As respostas instantâneas da IA são baseadas nas informações do hotel
Considering this hotel for your Puerto Morelos trip?
Qual é o preço habitual das tarifas de quarto no Dreams Natura Resort & Spa - All Inclusive em Puerto Morelos?
Nos próximos 60–90 dias, as tarifas de quarto no Dreams Natura Resort & Spa - All Inclusive em Puerto Morelos situam-se tipicamente em cerca de US$ 256 por noite para dois hóspedes, variando entre US$ 246 e US$ 379 em datas de pico.
Qual é a altura menos concorrida para visitar o Dreams Natura Resort & Spa - All Inclusive em Puerto Morelos?
Maio é o mês mais calmo para visitar o Dreams Natura Resort & Spa - All Inclusive em Puerto Morelos, enquanto agosto regista a maior procura. Se prefere menos multidões e maior disponibilidade, planifique uma estadia em maio em vez de durante o movimentado mês de agosto.
Qual é o mês com as tarifas de quarto mais baixas no Dreams Natura Resort & Spa - All Inclusive em Puerto Morelos?
Setembro é o mês mais barato para ficar no Dreams Natura Resort & Spa - All Inclusive em Puerto Morelos, com uma média de cerca de US$ 294 por noite; março é o mês mais caro, com uma média de US$ 487. As tarifas mais baixas em setembro ocorrem apesar de maio ser o mês menos concorrido.
O que há nas proximidades e para quem é adequado o Dreams Natura Resort & Spa - All Inclusive em Puerto Morelos?
Situado em Quintana Roo, o Dreams Natura Resort & Spa - All Inclusive em Puerto Morelos situa-se perto da Praia de Puerto Morelos, do Parque Nacional Arrecife de Puerto Morelos e da Baía de Petempich, facilitando o acesso a atrações costeiras e atividades marinhas. A localização à beira-mar e as ofertas de spa do resort são adequadas para casais e famílias que procuram relaxamento e recreio à beira-mar.
Como é que o preço por noite em Dreams Natura Resort & Spa - All Inclusive em Puerto Morelos se compara com as últimas semanas?
O preço atual no Dreams Natura Resort & Spa - All Inclusive em Puerto Morelos é US$ 236 por noite para dois hóspedes, o que é baixo para este hotel: cerca de 25% abaixo da sua média US$ 318 nos últimos 60 dias. A maioria das noites nesse período situou-se entre US$ 255 e US$ 421.
Preços para as próximas datas
setembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
outubro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
Mais barato
Mais caro
Preço médio por noite em todas as ofertas, impostos e taxas incluídos.
Preços em USD para 2 hóspedes atualizados diariamente.
- 2026-09-16: NO DATA
- 2026-09-17: 231.52619366424562USD
- 2026-09-18: 240.97206491918948USD
- 2026-09-19: 238.44672396282962USD
- 2026-09-20: 238.44672396282962USD
- 2026-09-21: 232.3922845692139USD
- 2026-09-22: 230.17993365252687USD
- 2026-09-23: 230.0188497468262USD
- 2026-09-24: 232.41811894573976USD
- 2026-09-25: 230.31187287854007USD
- 2026-09-26: 234.33094872821047USD
- 2026-09-27: 240.4347624319458USD
- 2026-09-28: 225.1752106577759USD
- 2026-09-29: 222.72507838806155USD
- 2026-09-30: 232.52557243725587USD
- 2026-10-01: 249.74888712402347USD
- 2026-10-02: 291.54948633233647USD
- 2026-10-03: 291.54948633233647USD
- 2026-10-04: 249.74888712402347USD
- 2026-10-05: 249.74888712402347USD
- 2026-10-06: 249.74888712402347USD
- 2026-10-07: 249.74888712402347USD
- 2026-10-08: 252.73393986389164USD
- 2026-10-09: 252.73393986389164USD
- 2026-10-10: 249.74888712402347USD
- 2026-10-11: 252.73393986389164USD
- 2026-10-12: 249.74888712402347USD
- 2026-10-13: 252.73393986389164USD
- 2026-10-14: 249.74888712402347USD
- 2026-10-15: 249.74888712402347USD
- 2026-10-16: 249.74888712402347USD
- 2026-10-17: 249.74888712402347USD
- 2026-10-18: 249.74888712402347USD
- 2026-10-19: 249.74888712402347USD
- 2026-10-20: 249.74888712402347USD
- 2026-10-21: 252.73393986389164USD
- 2026-10-22: 249.74888712402347USD
- 2026-10-23: 249.74888712402347USD
- 2026-10-24: 249.74888712402347USD
- 2026-10-25: 249.74888712402347USD
- 2026-10-26: 252.73393986389164USD
- 2026-10-27: 249.74888712402347USD
- 2026-10-28: 249.74888712402347USD
- 2026-10-29: 249.74888712402347USD
- 2026-10-30: 249.74888712402347USD
- 2026-10-31: 249.74888712402347USD
- 2026-11-01: 262.59337132122806USD
- 2026-11-02: 259.69189935748295USD
- 2026-11-03: 259.69189935748295USD
- 2026-11-04: 259.69189935748295USD
- 2026-11-05: 335.32022385192874USD
- 2026-11-06: 407.0433189017334USD
- 2026-11-07: 335.32022385192874USD
- 2026-11-08: 290.82353159454345USD
- 2026-11-09: 420.8816121555176USD
- 2026-11-10: 424.98106356713873USD
- 2026-11-11: 281.2379620432129USD
- 2026-11-12: 383.0809626008301USD
- 2026-11-13: 439.796859569336USD
- 2026-11-14: 335.32022385192874USD
- 2026-11-15: 335.32022385192874USD
- 2026-11-16: 294.6921550412598USD
Os funcionários da receção irão receber os clientes à chegada. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática.
O check-in deve ser efetuado por alguém com uma idade mínima de 18 anos.
- Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
- No check-in, terá de apresentar identificação oficial com fotografia, bem como um cartão de crédito ou de débito ou depósito em numerário para cobrir eventuais despesas suplementares.
- Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
- Os clientes deverão contactar este alojamento antecipadamente para reservar estacionamento no local e acesso à piscina aquecida
- Este alojamento aceita cartões de crédito e numerário
- É possível efetuar transações sem numerário
- O alojamento dispõe do seguinte elemento de segurança: extintor.
- Este alojamento tem espaços exteriores, tais como varandas, pátios, terraços que podem não ser adequados para crianças. Em caso de dúvidas, recomendamos que contacte o alojamento antes da sua chegada para confirmar se pode ficar num quarto adequado
- A piscina está aberta das 8:00 às 21:00.
- Terá de efetuar uma reserva se quiser desfrutar de massagens ou aceder a tratamentos de spa. As reservas poderão ser efetuadas contactando Este alojamento antes da chegada, utilizando as informações que constam na sua confirmação de reserva.
- O preço total apresentado para estadias a 25 de dezembro inclui uma tarifa relativa a um jantar de gala obrigatório do Dia de Natal.
- O preço total apresentado para estadias a 24 de dezembro inclui uma tarifa relativa a um jantar de gala obrigatório da véspera de Natal.
- O preço total apresentado para estadias a 31 de dezembro inclui uma tarifa relativa a um jantar de gala obrigatório da véspera de Ano Novo.
- O preço total apresentado para estadias a 1 de janeiro inclui uma tarifa relativa a um jantar de gala obrigatório do Dia de Ano Novo.
- Apenas é permitido o acesso aos quartos a clientes registados.
- O alojamento aceita animais de estimação apenas em quartos específicos e aplica outras restrições aos mesmos (haverá lugar a custos adicionais, devidamente discriminados na secção "Taxas"). Os clientes deverão contactar diretamente o alojamento no sentido de organizar a estadia dos seus animais de estimação, utilizando para tal as informações de contacto que constam na sua confirmação de reserva.
- Disponibilização de opções de pagamento sem numerário em todas as transações.
- Estadia de animais de estimação: 65 USD por animal, por noite
- Os animais de serviço estão isentos de taxas
- Check-in antecipado disponível mediante o pagamento de uma taxa (sujeito a disponibilidade)
- Check-out tardio disponível mediante o pagamento de uma taxa (sujeito a disponibilidade)
A lista anterior pode não estar completa. As taxas e os depósitos podem não incluir impostos e estão sujeitos a alterações.
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Limpeza a seco
Babysitting/Serviço para crianças
Serviços de limpeza
Instalações para banquetes
Câmbio de moeda
Caixa ATM/Multibanco
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Área designada para fumadores
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Lavagem de roupa própria
24-Hour Front Desk
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Karaoke
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Parque infantil
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Pool (Seasonal Outdoor)
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Restaurante
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Sauna
Banho turco
Massagem
Spa/Health club
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Tratamentos corporais
Tratamentos de beleza
Clube para crianças
Bar junto à piscina
Pequeno-almoço no quarto
Quarto para pessoas com alergia
Sala familiar
Beach Sun Loungers
Cerca à volta da piscina
Snack Bar/Deli
Wheelchair Accessible (Limited)
Estacionamento
Estacionamento
Serviço de estacionamento
Estacionamento gratuito
Parking (Limited)
Parking Onsite
Internet
Wi-fi gratuito