Tropical Deluxe Princess - All Inclusive
148 $US
/nuit
Moyenne pour octobre
Prix pour Tropical Deluxe Princess - All Inclusive
Sélectionnez les dates pour voir les prix et les disponibilités
148 $US
/nuit
Moyenne pour octobre
Prix moyens mensuels
À Tropical Deluxe Princess - All Inclusive, les prix par nuit s'élèvent en moyenne à 148 $US pendant le mois le moins cher (octobre) et à 2 407 $US pendant le mois le plus cher (décembre), sur la base des 12 derniers mois.
| Mois | Prix moyen |
|---|---|
| janvier | 243 $US |
| février | 404 $US |
| mars | 239 $US |
| avril | 175 $US |
| mai | 162 $US |
| juin | 172 $US |
| juillet | 169 $US |
| août | 207 $US |
| septembre | 214 $US |
| octobre | 148 $US |
| novembre | 158 $US |
| décembre | 2 407 $US |
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oct. · 148 $US
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Le plus cher : décembre (env. 2 407 $US)
Le moins cher : octobre (env. 148 $US)
À propos de cet établissement
Rejoignez le spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage, et permettez qu'on prenne soin de vous. N'hésitez surtout pas à profitez des nombreuses infrastructures de loisirs ...
Équipements
Rejoignez le spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage, et permettez qu'on prenne soin de vous. N'hésitez surtout pas à profitez des nombreuses infrastructures de loisirs qui incluent notamment 3 piscines extérieures, courts de tennis extérieurs et un toboggan aquatique. Si vous voulez tenter le tout pour le tout, grimpez à bord de la navette gratuite qui conduit jusqu'au casino.
Services de l'établissement
Les équipements et services proposés incluent un service de départ express, un service de nettoyage à sec / blanchisserie et une réception ouverte 24 h/24. Un parking gratuit est disponible dans l'enceinte de l'hébergement.
Repas
De délicieuses spécialités Cuisine internationale vous attendent à Higuero, un restaurant avec terrasse qui offre une jolie vue sur le jardin. C'est le lieu idéal pour un dîner détente en amoureux ou en famille, mais si vous préférez cependant le confort de votre chambre, un service d'étage 24 h/24 est à votre disposition. Pour bien finir la journée, rien de tel qu'un moment de détente autour d'un cocktail ou d'un verre de vin ! Et vous avez de la chance puisque vous trouverez sur place un bar / salon, un bar à la plage et un bar en bord de piscine.
Chambres
Les 310 chambres de l'hébergement vous invitent à la détente et comprennent des articles gratuits dans le mini-bar. Les chambres sont dotées d'un balcon. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde et votre divertissement est assuré par des chaînes par satellite. Une salle de bain privée avec une douche est à votre disposition. Vous y trouvez également des articles de toilette gratuits et un sèche-cheveux.
Emplacement
En choisissant Tropical Deluxe Princess - All Inclusive, vous profiterez d'un séjour à Punta Cana (Bavaro), à 3 min en voiture de Plage de Cortecito et à 10 minutes de Cocotal Golf and Country Club.
À proximité
Plage Arena Blanca(0.1 miles)
Plage de Cortecito(0.5 miles)
Casino Avalon Princess(0.9 miles)
Cocotal Golf and Country Club(3.1 miles)
Plage de Los Corales(3.3 miles)
Centre de Tennis Rafa Nadal Punta Cana(4.5 miles)
République Amusante(4.5 miles)
Plage d'Arena Gorda(4.7 miles)
Parc Aquatique Splash(5.2 miles)
Parcours de golf de Punta Blanca(5.5 miles)
Iberostar Golf Course(5.6 miles)
Manati Park Bavaro(5.7 miles)
Centre de Convention Barceló Bávaro(5.9 miles)
Plage de Bávaro(5.9 miles)
Hard Rock Golf Club à Cana Bay(6.2 miles)
L'aéroport principal le plus proche est : Aéroport international de Punta Cana (PUJ)(18.2 miles)
Parking
Restaurant
Piscine
Service en chambre
Organisation d'excursions
Nettoyage à sec
Emplacement
Carretera Arena Gorda, Bavaro, Punta Cana, République dominicaine
Plage Arena Blanca (0.1 miles)
Plage de Cortecito (0.5 miles)
Casino Avalon Princess (0.9 miles)
Cocotal Golf and Country Club (3.1 miles)
Plage de Los Corales (3.3 miles)
Centre de Tennis Rafa Nadal Punta Cana (4.5 miles)
Options de chambre
5
Superior (Super Saver)
1 Très Grand Lit Double
2 Lits Simples
Couchages 3
344 ft²
BalconClimatisationWi-Fi (gratuit)Salle de bain privée
16
Chambre Familiale
1 Très Grand Lit Double
et 3× Lits Superposés
Couchages 3
420 ft²
BalconClimatisationWi-Fi (gratuit)Salon séparé
5
Chambre Supérieure
1 Très Grand Lit Double
2 Lits Doubles
Couchages 3
344 ft²
BalconClimatisationWi-Fi (gratuit)Salle de bain privée
16
Chambre Familiale (Super Saver)
1 Très Grand Lit Double
2 Lits Simples
Couchages 3
420 ft²
BalconClimatisationWi-Fi (gratuit)Salon séparé
Avis des voyageurs sur Tropical Deluxe Princess - All Inclusive
8.1
Très bien
Basé sur 1 844 avis vérifiés
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
Au Tropical Deluxe Princess - Tout Inclus, les voyageurs apprécient le cadre luxuriant, l'emplacement en bord de mer, les nombreuses piscines et les équipements adaptés aux enfants. Les commentaires sur la restauration, le confort des chambres et le service varient de très positifs à clairement insatisfaisants.
Équipements
Propreté
Chambres
Service
Emplacement
Repas
Ces informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
Au Tropical Deluxe Princess - Tout Inclus, les voyageurs apprécient le cadre luxuriant, l'emplacement en bord de mer, les nombreuses piscines et les équipements adaptés aux enfants. Les commentaires sur la restauration, le confort des chambres et le service varient de très positifs à clairement insatisfaisants.
De nombreux clients soulignent le personnel accueillant, les animations dynamiques, un service de navette pratique, ainsi que des commodités telles que les boutiques de café et de glaces. Les inconvénients courants incluent les buffets répétitifs, les réservations difficiles à obtenir pour les restaurants à la carte, les boissons de qualité médiocre et les problèmes récurrents avec les serviettes, la climatisation et les odeurs de moisi, ainsi que des réponses lentes. Les algues peuvent parfois affecter la plage, et le Wi‑Fi est souvent faible ; dans l'ensemble, attendez-vous à un complexe familial avec de beaux jardins et un service et une restauration variables.
Équipements
Propreté
Chambres
Service
Emplacement
Repas
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Les nombreuses piscines, un parc aquatique pour enfants, des animations nocturnes, une navette et les boutiques de café et de glaces sur place reçoivent souvent des éloges. Certains problèmes d'entretien et d'accès réapparaissent, tels que des carreaux fissurés, des marches de piscine limitées, des piscines parfois sales et des sollicitations insistantes de vendeurs/promoteurs de temps partagé.
Avis de voyageur à ce sujet
4
DAVISON
14 avr. 2025
·
A séjourné 7 nuits
Positives: Great location with direct access to a very nice beach. Friendly and helpful staff. Multiple pools for all types of guests. Good on-site options: ice cream shop, coffee shop, breakfast restaurant, and bars. Having restaurant options within the hotel makes dining convenient. Negatives: A la carte restaurant reservations via the app are confusing and overly competitive. Buffet menus (breakfast, lunch, and dinner) are repetitive and lack variety. Housekeeping quality is poor — staff shows questionable hygiene and don’t even use gloves. Beach and indoor bars offer very limited drink options — mostly just beer and juice. Communication with international guests is weak; English proficiency is very poor. No food is served on the beach. Cuisine is heavily tailored to American tastes and does not cater well to South American guests. A “Dominican fair” was hosted during our stay, where vendors harassed guests to buy souvenirs — felt like a scam inside the hotel. The restaurant was overcrowded on Sunday, with long lines for breakfast and lunch, and part of the space was inexplicably closed. Children’s activities are very weak, scheduled only around 6 PM, with nothing engaging in the evening. Nighttime entertainment is virtually non-existent — just some unappealing kids’ videos and dances at the theater. The hotel’s structure and service model are outdated and need urgent renewal. Only artificial/processed juices are offered — no fresh options available.
Positives: Great location with direct access to a very nice beach. Friendly and helpful staff. Multiple pools for all types of guests. Good on-site options: ice cream shop, coffee shop, breakfast restaurant, and bars. Having restaurant options within the hotel makes dining convenient. Negatives: A la carte restaurant reservations via the app are confusing and overly competitive. Buffet menus (breakfast, lunch, and dinner) are repetitive and lack variety. Housekeeping quality is poor — staff shows questionable hygiene and don’t even use gloves. Beach and indoor bars offer very limited drink options — mostly just beer and juice. Communication with international guests is weak; English proficiency is very poor. No food is served on the beach. Cuisine is heavily tailored to American tastes and does not cater well to South American guests. A “Dominican fair” was hosted during our stay, where vendors harassed guests to buy souvenirs — felt like a scam inside the hotel. The restaurant was overcrowded on Sunday, with long lines for breakfast and lunch, and part of the space was inexplicably closed. Children’s activities are very weak, scheduled only around 6 PM, with nothing engaging in the evening. Nighttime entertainment is virtually non-existent — just some unappealing kids’ videos and dances at the theater. The hotel’s structure and service model are outdated and need urgent renewal. Only artificial/processed juices are offered — no fresh options available.
6
Sandra
1 sept. 2025
·
A séjourné 4 nuits
The property was nice, it does need some fixing around the pathway walk to the buildings, also the pool needs to be resurfaced many cracks inside the pool. Our first room was nice until we heard a loud cracking noise and it was a fused which left half of the room with no lights. They came to fixed it within 20 min. The cleaness of the room was good except for limited towels and ripped, no extra toilet paper either. I am sorry to say but half of the staff looked miserable at their job, some of them were not approachable. One of the pool guys very nice and attentive. The entertainment crew were awesome! The guys are the bar not very friendly or smiling. Second time coming to this resort within 6 years and I would definitely look at other resorts for different experience.
The property was nice, it does need some fixing around the pathway walk to the buildings, also the pool needs to be resurfaced many cracks inside the pool. Our first room was nice until we heard a loud cracking noise and it was a fused which left half of the room with no lights. They came to fixed it within 20 min. The cleaness of the room was good except for limited towels and ripped, no extra toilet paper either. I am sorry to say but half of the staff looked miserable at their job, some of them were not approachable. One of the pool guys very nice and attentive. The entertainment crew were awesome! The guys are the bar not very friendly or smiling. Second time coming to this resort within 6 years and I would definitely look at other resorts for different experience.
6
Ivonne
8 nov. 2025
·
A séjourné 14 nuits
Some areas have loses ceramic floors Pools don’t have stairs to go in and out A lot of mosquitoes Sargassum was not cleaning for 4 days
Some areas have loses ceramic floors Pools don’t have stairs to go in and out A lot of mosquitoes Sargassum was not cleaning for 4 days
4
Erick
8 nov. 2025
·
A séjourné 2 nuits
To start, if you can, try to book and pay here online in advance. If you pay at the resort, they’ll “convert” your dollars just to charge you in dollars again — which makes no sense. Because of that, our room ended up much more expensive. My two-night reservation was supposed to be $320, but I ended up paying around $623.80 at the front desk only for 2 people. To continue, we were a family of 6 adults and 2 little girls, and honestly, the resort left us with mixed feelings. The negatives: The facilities were very basic, nothing impressive. The staff at the beach bar often seemed in a bad mood. The power went out the very first night we arrived. The air conditioning didn’t cool properly. All four rooms we booked had a strong musty, moldy smell. The food was average at best, with little variety or quality. The Mexican restaurant was a big disappointment — the food was terrible. The sports bar near the reception needs urgent attention; the rotten smell there is alarming. The positives: The staff at the El Pilón buffet restaurant were very kind and attentive. The pools were pleasant and clean. The beach was well maintained. The DJ and nightly shows were fantastic — fun, lively, and well organized. Overall, it’s not a resort I would recommend 100%. The maintenance and service issues outweighed the good moments, though I do appreciate the friendliness of the restaurant staff and the great entertainment at night.
To start, if you can, try to book and pay here online in advance. If you pay at the resort, they’ll “convert” your dollars just to charge you in dollars again — which makes no sense. Because of that, our room ended up much more expensive. My two-night reservation was supposed to be $320, but I ended up paying around $623.80 at the front desk only for 2 people. To continue, we were a family of 6 adults and 2 little girls, and honestly, the resort left us with mixed feelings. The negatives: The facilities were very basic, nothing impressive. The staff at the beach bar often seemed in a bad mood. The power went out the very first night we arrived. The air conditioning didn’t cool properly. All four rooms we booked had a strong musty, moldy smell. The food was average at best, with little variety or quality. The Mexican restaurant was a big disappointment — the food was terrible. The sports bar near the reception needs urgent attention; the rotten smell there is alarming. The positives: The staff at the El Pilón buffet restaurant were very kind and attentive. The pools were pleasant and clean. The beach was well maintained. The DJ and nightly shows were fantastic — fun, lively, and well organized. Overall, it’s not a resort I would recommend 100%. The maintenance and service issues outweighed the good moments, though I do appreciate the friendliness of the restaurant staff and the great entertainment at night.
6
Janiene
17 août 2025
·
A séjourné 7 nuits
The gardens/landscaping were well kept and beautiful, however, there were several areas with broken/cracked tiles in the common walkways and by the pools. My family enjoyed the wildlife and walking through the mangroves on our way to and from the lobby area! The room was comfortable with 2 separate sleeping areas including bunk beds and a king bed and 2 bathrooms. Housekeeping did a great job making sure the room was clean, however we had consistent issues getting clean towels and face cloths. The buffet seating is all open air/outdoors and there are a lot of birds that fly around the tables, often leaving behind droppings on the seats and even tables/placemats. We were always very cautious to check and make sure the table and seats were clean of bird poop before sitting. The buffet food was average at best, and the 4 a la cart restaurants we managed to get reservations for were good not great. This is not the resort for you if you're looking for exceptional fine dining, but we always found something to eat, even our picky 12 year old. We did thoroughly enjoy the coffee shop and ice cream shop. The staff was always so welcoming, the pastry selections were delicious, and the coffee drinks were amazing! Overall, we had a relaxing week away and feel it was on point as to what we paid to stay there.
The gardens/landscaping were well kept and beautiful, however, there were several areas with broken/cracked tiles in the common walkways and by the pools. My family enjoyed the wildlife and walking through the mangroves on our way to and from the lobby area! The room was comfortable with 2 separate sleeping areas including bunk beds and a king bed and 2 bathrooms. Housekeeping did a great job making sure the room was clean, however we had consistent issues getting clean towels and face cloths. The buffet seating is all open air/outdoors and there are a lot of birds that fly around the tables, often leaving behind droppings on the seats and even tables/placemats. We were always very cautious to check and make sure the table and seats were clean of bird poop before sitting. The buffet food was average at best, and the 4 a la cart restaurants we managed to get reservations for were good not great. This is not the resort for you if you're looking for exceptional fine dining, but we always found something to eat, even our picky 12 year old. We did thoroughly enjoy the coffee shop and ice cream shop. The staff was always so welcoming, the pastry selections were delicious, and the coffee drinks were amazing! Overall, we had a relaxing week away and feel it was on point as to what we paid to stay there.
8
Taran
23 avr. 2025
·
A séjourné 5 nuits
The resort itself is absolutely beautiful—everywhere you turn feels like a perfect photo op. The grounds are very well kept, with staff constantly working to keep everything spotless and in top shape. We stayed in a family room, which was perfect with two bedrooms and two bathrooms. A few outlets didn’t work, but we worked around it no problem. The staff were all incredibly kind and helpful. No matter where you were on the property, someone was nearby and ready to assist. The resort is large, but there’s a convenient trolley system that runs regularly if you don’t feel like walking. There’s also a great mix of activities for all ages. The kids loved the mini water park, and there’s a kids club for the littles and mini golf on-site as well. The beach is just steps away and absolutely beautiful. We also loved seeing the animals around the resort—iguanas, flamingos, and ducks roaming the grounds made it even more special, especially for the kids. The biggest downside was the food. On our first night, we didn’t realize you need to make reservations for the restaurants in advance and ended up at the sports bar—which, unfortunately, was a letdown. Thankfully, we were able to book the rest of our meals for the trip. The buffet was the most consistent, with lots of variety. The fresh fruit our favorite part. Overall, 7/10 The property is stunning, the service was excellent, and there was always something to do. If the food had been better, it would have been a near-perfect vacation.
The resort itself is absolutely beautiful—everywhere you turn feels like a perfect photo op. The grounds are very well kept, with staff constantly working to keep everything spotless and in top shape. We stayed in a family room, which was perfect with two bedrooms and two bathrooms. A few outlets didn’t work, but we worked around it no problem. The staff were all incredibly kind and helpful. No matter where you were on the property, someone was nearby and ready to assist. The resort is large, but there’s a convenient trolley system that runs regularly if you don’t feel like walking. There’s also a great mix of activities for all ages. The kids loved the mini water park, and there’s a kids club for the littles and mini golf on-site as well. The beach is just steps away and absolutely beautiful. We also loved seeing the animals around the resort—iguanas, flamingos, and ducks roaming the grounds made it even more special, especially for the kids. The biggest downside was the food. On our first night, we didn’t realize you need to make reservations for the restaurants in advance and ended up at the sports bar—which, unfortunately, was a letdown. Thankfully, we were able to book the rest of our meals for the trip. The buffet was the most consistent, with lots of variety. The fresh fruit our favorite part. Overall, 7/10 The property is stunning, the service was excellent, and there was always something to do. If the food had been better, it would have been a near-perfect vacation.
10
Allain
2 août 2025
·
A séjourné 4 nuits
Everyday has always activities like beach volleyball, zumba, yoga etc. Property is well taken care always nice and clean.
Everyday has always activities like beach volleyball, zumba, yoga etc. Property is well taken care always nice and clean.
8
Emza Celebic
28 août 2025
·
A séjourné 4 nuits
Room was very clean and spacious but it only had one trash can and it was in the bathroom. There was no light in the hallway where our room was so it was hard to unlock the door with our bracelet. View was not great from the balcony. It was very quiet. It was a great place to chill and relax. Loved seeing all the birds, turtles, iguanas while going to our room. Train was such a useful thing that this resort has. To sum it up it was a nice vacation.
Room was very clean and spacious but it only had one trash can and it was in the bathroom. There was no light in the hallway where our room was so it was hard to unlock the door with our bracelet. View was not great from the balcony. It was very quiet. It was a great place to chill and relax. Loved seeing all the birds, turtles, iguanas while going to our room. Train was such a useful thing that this resort has. To sum it up it was a nice vacation.
8
Izac
6 août 2025
·
A séjourné 3 nuits
O resort oferece diferentes tipos de unidades habitacionais. Caso opte pela categoria mais simples, você ficará hospedado no lado direito do complexo, mais próximo da piscina principal. As três piscinas são excelentes, porém a principal costuma ficar bastante cheia devido ao bar molhado que atrai muitos hóspedes.As bebidas oferecidas no sistema all inclusive são de baixa qualidade, o que compromete consideravelmente a experiência gustativa. A alimentação é farta, mas é bastante difícil conseguir reservar os restaurantes exclusivos. No restaurante tipo buffet, a experiência também deixa a desejar: está sempre lotado, é necessário "guardar" uma mesa com antecedência e a variedade de pratos é limitada. Os alimentos se assemelham a comida industrial, sem sabor, sem cor e sem aroma. No café da manhã, há opções como omeletes e diversos doces, mas, no geral, todos são bastante sem graça. A praia em frente ao resort apresenta grande acúmulo de sargaço, e o local não realiza nenhum tipo de limpeza ou manutenção da faixa litorânea. Isso gera frustração, especialmente para quem viaja ao Caribe esperando encontrar aquele típico mar azul cristalino. O ponto alto da hospedagem é a cafeteria localizada próxima à recepção, que serve capuccinos, cafés expressos, frappuccinos e outras bebidas geladas — todas de boa qualidade. Sair de Uber do resort é bastante complicado, pois é necessário caminhar até a rua para conseguir embarcar, e somente a categoria Uber Black está disponível. E caríssima!
O resort oferece diferentes tipos de unidades habitacionais. Caso opte pela categoria mais simples, você ficará hospedado no lado direito do complexo, mais próximo da piscina principal. As três piscinas são excelentes, porém a principal costuma ficar bastante cheia devido ao bar molhado que atrai muitos hóspedes.As bebidas oferecidas no sistema all inclusive são de baixa qualidade, o que compromete consideravelmente a experiência gustativa. A alimentação é farta, mas é bastante difícil conseguir reservar os restaurantes exclusivos. No restaurante tipo buffet, a experiência também deixa a desejar: está sempre lotado, é necessário "guardar" uma mesa com antecedência e a variedade de pratos é limitada. Os alimentos se assemelham a comida industrial, sem sabor, sem cor e sem aroma. No café da manhã, há opções como omeletes e diversos doces, mas, no geral, todos são bastante sem graça. A praia em frente ao resort apresenta grande acúmulo de sargaço, e o local não realiza nenhum tipo de limpeza ou manutenção da faixa litorânea. Isso gera frustração, especialmente para quem viaja ao Caribe esperando encontrar aquele típico mar azul cristalino. O ponto alto da hospedagem é a cafeteria localizada próxima à recepção, que serve capuccinos, cafés expressos, frappuccinos e outras bebidas geladas — todas de boa qualidade. Sair de Uber do resort é bastante complicado, pois é necessário caminhar até a rua para conseguir embarcar, e somente a categoria Uber Black está disponível. E caríssima!
8
Gabriella
24 avr. 2025
·
A séjourné 5 nuits
Everything is in new condition, nicely decorated. The nature walk to the lobby is full of wildlife( iguanas, ducks, peacocks, flamingo, turtles). Pools are good, some need some more shade and steps. Buffet is ok, restaurants have good food. Loved the ice cream and coffee shops. Beach has beautiful white sand, clean, no seaweed!
Everything is in new condition, nicely decorated. The nature walk to the lobby is full of wildlife( iguanas, ducks, peacocks, flamingo, turtles). Pools are good, some need some more shade and steps. Buffet is ok, restaurants have good food. Loved the ice cream and coffee shops. Beach has beautiful white sand, clean, no seaweed!
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
Le jardin et certaines chambres sont décrits comme propres, mais le service de ménage est irrégulier. Des rapports récurrents font état d'un manque de serviettes, d'odeurs de moisi, et de piscines parfois sales ou de parties communes souillées.
Avis de voyageur à ce sujet
6
IRYNA
20 juil. 2025
·
A séjourné 6 nuits
This hotel has a beautiful white sand beach. Unfortunately, we came there during seaweed season and despite a huge effort from staff to clean it up, we could not enjoy the sea. We compensated it with enjoying the swimming pools. There’s a nice area with slides for kids. Our room was nice and big. However, our first impression was really bad. We arrived around 4pm. The sheets of 2 of the 4 beds were not changed & no pillowcases on any pillows. One pillow smelled SO stinky. The floor was absolutely disgusting. The staff cleaned and changed everything that needed to be done. We traveled with 8 years old twins & they were looking forward to it. But the kids club on this resort is a big joke. The only entertainment there was TV. However, entertainment for adults was great. Our kids could participate in some of it. It was hard to find someone who spoke basic English, which is understandable because the majority of their customers were locals.If you leave your towel on a pool chair and go for lunch, you will see couple people sitting on it when you come back. We booked restaurants for 4 dinners but gave up after second visit. The buffet service was so slow & the quality of food was inconsistent. Huge lines for pasta and meat. Constant problems with plates. In the dining area, you would be lucky to get fully served table. If not, it will be hard to get a cap or glass.There’s only couple good trained staff. And one of them and the best is Paulino. I will not come back on that resort.
This hotel has a beautiful white sand beach. Unfortunately, we came there during seaweed season and despite a huge effort from staff to clean it up, we could not enjoy the sea. We compensated it with enjoying the swimming pools. There’s a nice area with slides for kids. Our room was nice and big. However, our first impression was really bad. We arrived around 4pm. The sheets of 2 of the 4 beds were not changed & no pillowcases on any pillows. One pillow smelled SO stinky. The floor was absolutely disgusting. The staff cleaned and changed everything that needed to be done. We traveled with 8 years old twins & they were looking forward to it. But the kids club on this resort is a big joke. The only entertainment there was TV. However, entertainment for adults was great. Our kids could participate in some of it. It was hard to find someone who spoke basic English, which is understandable because the majority of their customers were locals.If you leave your towel on a pool chair and go for lunch, you will see couple people sitting on it when you come back. We booked restaurants for 4 dinners but gave up after second visit. The buffet service was so slow & the quality of food was inconsistent. Huge lines for pasta and meat. Constant problems with plates. In the dining area, you would be lucky to get fully served table. If not, it will be hard to get a cap or glass.There’s only couple good trained staff. And one of them and the best is Paulino. I will not come back on that resort.
6
Kelbin
10 janv. 2025
·
A séjourné 3 nuits
Lots of plants .overall it’s good/ok … people are friendly and service is good but - Sewage Oder in room sometimes with water and sewage Oder near trees between lobby and rooms …..
Lots of plants .overall it’s good/ok … people are friendly and service is good but - Sewage Oder in room sometimes with water and sewage Oder near trees between lobby and rooms …..
6
imani
18 nov. 2025
·
A séjourné 3 nuits
Beach was beautiful! But people were allowed to leave their towels all day to save chairs. Hotel was clean and staff was seen mopping and wiping all day. The staff make this hotel what it is. Everyone was so attentive! And except for directly at the bar the service was fast. The reason this hotel is a 7.5 out of 10 for us was the food. Three of the five included restaurants were closed. No explanation just closed. The other two were booked solid until late night the last night. The buffet was always available but the options were the same lunch and dinner every day. There would be one or two items new but the majority was the same. Also if you like seafood, this hotel only does fish and calamari and sometimes shrimp. No crab, lobster, oysters etc. The staff and beach made this trip for us. Although tipping is optional everyone should tip the staff as much as they can because they work incredibly hard to make sure you’re having a good time!
Beach was beautiful! But people were allowed to leave their towels all day to save chairs. Hotel was clean and staff was seen mopping and wiping all day. The staff make this hotel what it is. Everyone was so attentive! And except for directly at the bar the service was fast. The reason this hotel is a 7.5 out of 10 for us was the food. Three of the five included restaurants were closed. No explanation just closed. The other two were booked solid until late night the last night. The buffet was always available but the options were the same lunch and dinner every day. There would be one or two items new but the majority was the same. Also if you like seafood, this hotel only does fish and calamari and sometimes shrimp. No crab, lobster, oysters etc. The staff and beach made this trip for us. Although tipping is optional everyone should tip the staff as much as they can because they work incredibly hard to make sure you’re having a good time!
6
Marie-Ange
19 oct. 2025
·
A séjourné 5 nuits
Staff were super nice and always ready to help us. Truly a stunning resort (aesthetic and the views). I give the cleanliness a 3/10. So that alone wouldn’t want to make me go back…
Staff were super nice and always ready to help us. Truly a stunning resort (aesthetic and the views). I give the cleanliness a 3/10. So that alone wouldn’t want to make me go back…
8
Claire
11 mai 2025
·
A séjourné 6 nuits
The room service and cleaning was horrible, cockroaches, bed bugs, brown stains on towels.
The room service and cleaning was horrible, cockroaches, bed bugs, brown stains on towels.
2
Jeffrey
2 janv. 2025
·
A séjourné 6 nuits
We arrived to the room with one hand towel and a floor mat. That's the total towels in two bathrooms. We contacted the staff via phone, in person, etc. FIVE times. Talked to the front desk, the room cleaning staff, it didn't matter. It took 18 hours to get a bath sized towel to take a shower with. This is an all inclusinve that can't figure out how to do something as simple as proving towels. I will never come back to this resort, or this island. The resort wasn't going to recover from that.
We arrived to the room with one hand towel and a floor mat. That's the total towels in two bathrooms. We contacted the staff via phone, in person, etc. FIVE times. Talked to the front desk, the room cleaning staff, it didn't matter. It took 18 hours to get a bath sized towel to take a shower with. This is an all inclusinve that can't figure out how to do something as simple as proving towels. I will never come back to this resort, or this island. The resort wasn't going to recover from that.
10
Sara
14 mai 2025
·
A séjourné 7 nuits
We loved our stay at the Tropical Deluxe Princess. The resort is beautiful with lots of wildlife and greenery as well as a beautiful beach. The cleanliness was excellent and the food was also very very good. The Italian restaurant was our personal favourite. Would definitely recommend to anyone who enjoys a quite vacation and likes to stay on resort as there are lots to do on the grounds.
We loved our stay at the Tropical Deluxe Princess. The resort is beautiful with lots of wildlife and greenery as well as a beautiful beach. The cleanliness was excellent and the food was also very very good. The Italian restaurant was our personal favourite. Would definitely recommend to anyone who enjoys a quite vacation and likes to stay on resort as there are lots to do on the grounds.
6
Janiene
17 août 2025
·
A séjourné 7 nuits
The gardens/landscaping were well kept and beautiful, however, there were several areas with broken/cracked tiles in the common walkways and by the pools. My family enjoyed the wildlife and walking through the mangroves on our way to and from the lobby area! The room was comfortable with 2 separate sleeping areas including bunk beds and a king bed and 2 bathrooms. Housekeeping did a great job making sure the room was clean, however we had consistent issues getting clean towels and face cloths. The buffet seating is all open air/outdoors and there are a lot of birds that fly around the tables, often leaving behind droppings on the seats and even tables/placemats. We were always very cautious to check and make sure the table and seats were clean of bird poop before sitting. The buffet food was average at best, and the 4 a la cart restaurants we managed to get reservations for were good not great. This is not the resort for you if you're looking for exceptional fine dining, but we always found something to eat, even our picky 12 year old. We did thoroughly enjoy the coffee shop and ice cream shop. The staff was always so welcoming, the pastry selections were delicious, and the coffee drinks were amazing! Overall, we had a relaxing week away and feel it was on point as to what we paid to stay there.
The gardens/landscaping were well kept and beautiful, however, there were several areas with broken/cracked tiles in the common walkways and by the pools. My family enjoyed the wildlife and walking through the mangroves on our way to and from the lobby area! The room was comfortable with 2 separate sleeping areas including bunk beds and a king bed and 2 bathrooms. Housekeeping did a great job making sure the room was clean, however we had consistent issues getting clean towels and face cloths. The buffet seating is all open air/outdoors and there are a lot of birds that fly around the tables, often leaving behind droppings on the seats and even tables/placemats. We were always very cautious to check and make sure the table and seats were clean of bird poop before sitting. The buffet food was average at best, and the 4 a la cart restaurants we managed to get reservations for were good not great. This is not the resort for you if you're looking for exceptional fine dining, but we always found something to eat, even our picky 12 year old. We did thoroughly enjoy the coffee shop and ice cream shop. The staff was always so welcoming, the pastry selections were delicious, and the coffee drinks were amazing! Overall, we had a relaxing week away and feel it was on point as to what we paid to stay there.
6
Natalie
15 juil. 2025
·
A séjourné 4 nuits
I loved the mangroves with the ducks, iguanas, and all sorts of other birds. They were the saving grace of this property that was falling apart. So many tiles were missing from the walkways. Definite trip hazard. Especially when it rained. Btw, this is NOT a smoke free property. People were smoking everywhere which was very challenging for the asthmatics in my party. It’s hard to enjoy nature when you can’t breathe. The food was hit or miss but the waitstaff was generally fantastic especially a gentleman named Frank. He made the meals more enjoyable. Very hardworking people. The coffee shop was great with the exception of one young girl, didn’t catch her name, who was too sassy and made fun of the guests. Clearly, she didn’t appreciate her job or realize that it’s thanks to guests that she has a job. All the other workers at the coffee shop were lovely especially the gentleman that was kind and made the best coffee. We were told that there were shows every night. But the first night we went, there wasn’t. We did get to see an acrobatic show the next night which was impressive. The only show time was 9pm which was a bit late for our party. I understand that a contributing factor why they did that was to make sure every guest had dinner which is appreciated but having two show times such as 7 & 9, like in cruise ships, would’ve been better. Overall, we made the best of it but we’re definitely not going back. If you can afford to pay a little more, go somewhere else.
I loved the mangroves with the ducks, iguanas, and all sorts of other birds. They were the saving grace of this property that was falling apart. So many tiles were missing from the walkways. Definite trip hazard. Especially when it rained. Btw, this is NOT a smoke free property. People were smoking everywhere which was very challenging for the asthmatics in my party. It’s hard to enjoy nature when you can’t breathe. The food was hit or miss but the waitstaff was generally fantastic especially a gentleman named Frank. He made the meals more enjoyable. Very hardworking people. The coffee shop was great with the exception of one young girl, didn’t catch her name, who was too sassy and made fun of the guests. Clearly, she didn’t appreciate her job or realize that it’s thanks to guests that she has a job. All the other workers at the coffee shop were lovely especially the gentleman that was kind and made the best coffee. We were told that there were shows every night. But the first night we went, there wasn’t. We did get to see an acrobatic show the next night which was impressive. The only show time was 9pm which was a bit late for our party. I understand that a contributing factor why they did that was to make sure every guest had dinner which is appreciated but having two show times such as 7 & 9, like in cruise ships, would’ve been better. Overall, we made the best of it but we’re definitely not going back. If you can afford to pay a little more, go somewhere else.
2
Yandira
25 août 2025
·
A séjourné 3 nuits
Water park and pools were dirty. Room was also dirty and old. We didn’t like the atmosphere in the hotel in general. We left after the first night.
Water park and pools were dirty. Room was also dirty and old. We didn’t like the atmosphere in the hotel in general. We left after the first night.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
La configuration familiale et l'espace sont appréciés, mais de nombreux avis mentionnent une climatisation faible ou bruyante, de l'humidité/des odeurs de moisi et des minibars qui ne refroidissent pas bien ; le Wi‑Fi est également peu fiable. Certains équipements nécessitent des réparations, bien que des améliorations puissent offrir une meilleure vue.
Avis de voyageur à ce sujet
4
ReAsia
4 nov. 2025
·
A séjourné 5 nuits
From the start, my room wasn’t ready at check-in and there were no towels available. The air conditioning didn’t work properly, and despite multiple complaints, staff refused to send maintenance or address the issue, claiming the system was working normally. In reality, it doesn’t provide real cold air—it blows cool air for a few minutes, then switches to fan mode, leaving the room warm and uncomfortable.
From the start, my room wasn’t ready at check-in and there were no towels available. The air conditioning didn’t work properly, and despite multiple complaints, staff refused to send maintenance or address the issue, claiming the system was working normally. In reality, it doesn’t provide real cold air—it blows cool air for a few minutes, then switches to fan mode, leaving the room warm and uncomfortable.
8
Bharathi
13 nov. 2025
·
A séjourné 5 nuits
The room was clean. Eco-friendly rooms. Staff were friendly and courteous. The property was clean. Wish they had better bathroom.
The room was clean. Eco-friendly rooms. Staff were friendly and courteous. The property was clean. Wish they had better bathroom.
10
ILONA
22 nov. 2025
·
A séjourné 7 nuits
The only disappointment was the poor internet connection
The only disappointment was the poor internet connection
4
Erick
8 nov. 2025
·
A séjourné 2 nuits
To start, if you can, try to book and pay here online in advance. If you pay at the resort, they’ll “convert” your dollars just to charge you in dollars again — which makes no sense. Because of that, our room ended up much more expensive. My two-night reservation was supposed to be $320, but I ended up paying around $623.80 at the front desk only for 2 people. To continue, we were a family of 6 adults and 2 little girls, and honestly, the resort left us with mixed feelings. The negatives: The facilities were very basic, nothing impressive. The staff at the beach bar often seemed in a bad mood. The power went out the very first night we arrived. The air conditioning didn’t cool properly. All four rooms we booked had a strong musty, moldy smell. The food was average at best, with little variety or quality. The Mexican restaurant was a big disappointment — the food was terrible. The sports bar near the reception needs urgent attention; the rotten smell there is alarming. The positives: The staff at the El Pilón buffet restaurant were very kind and attentive. The pools were pleasant and clean. The beach was well maintained. The DJ and nightly shows were fantastic — fun, lively, and well organized. Overall, it’s not a resort I would recommend 100%. The maintenance and service issues outweighed the good moments, though I do appreciate the friendliness of the restaurant staff and the great entertainment at night.
To start, if you can, try to book and pay here online in advance. If you pay at the resort, they’ll “convert” your dollars just to charge you in dollars again — which makes no sense. Because of that, our room ended up much more expensive. My two-night reservation was supposed to be $320, but I ended up paying around $623.80 at the front desk only for 2 people. To continue, we were a family of 6 adults and 2 little girls, and honestly, the resort left us with mixed feelings. The negatives: The facilities were very basic, nothing impressive. The staff at the beach bar often seemed in a bad mood. The power went out the very first night we arrived. The air conditioning didn’t cool properly. All four rooms we booked had a strong musty, moldy smell. The food was average at best, with little variety or quality. The Mexican restaurant was a big disappointment — the food was terrible. The sports bar near the reception needs urgent attention; the rotten smell there is alarming. The positives: The staff at the El Pilón buffet restaurant were very kind and attentive. The pools were pleasant and clean. The beach was well maintained. The DJ and nightly shows were fantastic — fun, lively, and well organized. Overall, it’s not a resort I would recommend 100%. The maintenance and service issues outweighed the good moments, though I do appreciate the friendliness of the restaurant staff and the great entertainment at night.
10
Juliska
30 mai 2025
·
A séjourné 2 nuits
The decor was amazing, the staff was friendly and helpful, the food options was really good. The room was spacious, clean and quiet. I loved my stay.
The decor was amazing, the staff was friendly and helpful, the food options was really good. The room was spacious, clean and quiet. I loved my stay.
6
Janiene
17 août 2025
·
A séjourné 7 nuits
The gardens/landscaping were well kept and beautiful, however, there were several areas with broken/cracked tiles in the common walkways and by the pools. My family enjoyed the wildlife and walking through the mangroves on our way to and from the lobby area! The room was comfortable with 2 separate sleeping areas including bunk beds and a king bed and 2 bathrooms. Housekeeping did a great job making sure the room was clean, however we had consistent issues getting clean towels and face cloths. The buffet seating is all open air/outdoors and there are a lot of birds that fly around the tables, often leaving behind droppings on the seats and even tables/placemats. We were always very cautious to check and make sure the table and seats were clean of bird poop before sitting. The buffet food was average at best, and the 4 a la cart restaurants we managed to get reservations for were good not great. This is not the resort for you if you're looking for exceptional fine dining, but we always found something to eat, even our picky 12 year old. We did thoroughly enjoy the coffee shop and ice cream shop. The staff was always so welcoming, the pastry selections were delicious, and the coffee drinks were amazing! Overall, we had a relaxing week away and feel it was on point as to what we paid to stay there.
The gardens/landscaping were well kept and beautiful, however, there were several areas with broken/cracked tiles in the common walkways and by the pools. My family enjoyed the wildlife and walking through the mangroves on our way to and from the lobby area! The room was comfortable with 2 separate sleeping areas including bunk beds and a king bed and 2 bathrooms. Housekeeping did a great job making sure the room was clean, however we had consistent issues getting clean towels and face cloths. The buffet seating is all open air/outdoors and there are a lot of birds that fly around the tables, often leaving behind droppings on the seats and even tables/placemats. We were always very cautious to check and make sure the table and seats were clean of bird poop before sitting. The buffet food was average at best, and the 4 a la cart restaurants we managed to get reservations for were good not great. This is not the resort for you if you're looking for exceptional fine dining, but we always found something to eat, even our picky 12 year old. We did thoroughly enjoy the coffee shop and ice cream shop. The staff was always so welcoming, the pastry selections were delicious, and the coffee drinks were amazing! Overall, we had a relaxing week away and feel it was on point as to what we paid to stay there.
8
Emza Celebic
28 août 2025
·
A séjourné 4 nuits
Room was very clean and spacious but it only had one trash can and it was in the bathroom. There was no light in the hallway where our room was so it was hard to unlock the door with our bracelet. View was not great from the balcony. It was very quiet. It was a great place to chill and relax. Loved seeing all the birds, turtles, iguanas while going to our room. Train was such a useful thing that this resort has. To sum it up it was a nice vacation.
Room was very clean and spacious but it only had one trash can and it was in the bathroom. There was no light in the hallway where our room was so it was hard to unlock the door with our bracelet. View was not great from the balcony. It was very quiet. It was a great place to chill and relax. Loved seeing all the birds, turtles, iguanas while going to our room. Train was such a useful thing that this resort has. To sum it up it was a nice vacation.
4
Robert
3 sept. 2025
·
A séjourné 3 nuits
The air conditioning in the room was extremely loud and was deafening. Hotel staff who clean the room had to know how loud. I stayed at this resort about 10 times in the last 4 years. Front desk dismissed my concern. Other issue resort does not allow my uber to pick me up at the entrance door. I must walk to the end of resort to get my uber. When brought up to front desk was told policy. But my uber was able to drop me at the front when I arrived. Why inconvenience your guest to walk to front on the heat with luggage when leaving?
The air conditioning in the room was extremely loud and was deafening. Hotel staff who clean the room had to know how loud. I stayed at this resort about 10 times in the last 4 years. Front desk dismissed my concern. Other issue resort does not allow my uber to pick me up at the entrance door. I must walk to the end of resort to get my uber. When brought up to front desk was told policy. But my uber was able to drop me at the front when I arrived. Why inconvenience your guest to walk to front on the heat with luggage when leaving?
6
Monica
27 août 2025
·
A séjourné 7 nuits
The mini bar did not get the beverages cold.’we report as soon as we realized on the first day and keep reporting they. They said that is the way the mini bar works. On the day before our departure they installed a mini fridge.
The mini bar did not get the beverages cold.’we report as soon as we realized on the first day and keep reporting they. They said that is the way the mini bar works. On the day before our departure they installed a mini fridge.
8
Britt
12 mars 2025
·
A séjourné 4 nuits
Check in was a breeze! The desk staff were great. The grounds of the hotel were well maintained. Unfortunately the smell at times was really bad. And it was never in the same location. The path from the lobby to the guest rooms/main areas is beautiful! Birds, turtles, fish and iguanans along with all the gorgeous plants. Its a marshy area so it had an unpleasant odor as well. The family room was spacious.The showers were always hot. The linens were terrible! The beach is gorgeous and clean!The sand all the way out to the water was so soft! There were plenty of umbrellas for shade.The pools were very nice and clean. The majority of the staff were friendly. We have stayed at many all inclusives all over the Caribbean and Mexico and this was probably the most difficult place for communication. There are salesman trying to sell vacation packages. One in particular was very pushy and actually rude when we told him we werent interested. His name was Joan. The food was below average. The Brazilian restaurant was the worst restaurant experience we've ever had. Theres no explanation of what to expect. You sit and wait. We had to ask for food several times, even though the tables around us were served, and we were in the middle of the room! And the food was bad! The meat was dry and overcooked. We actually left mid meal!Poor cuts/quality of meat throughout the resort. There were plently of fresh fruits and veggies. Some of the dishes in the buffet were ok but nothing was great.
Check in was a breeze! The desk staff were great. The grounds of the hotel were well maintained. Unfortunately the smell at times was really bad. And it was never in the same location. The path from the lobby to the guest rooms/main areas is beautiful! Birds, turtles, fish and iguanans along with all the gorgeous plants. Its a marshy area so it had an unpleasant odor as well. The family room was spacious.The showers were always hot. The linens were terrible! The beach is gorgeous and clean!The sand all the way out to the water was so soft! There were plenty of umbrellas for shade.The pools were very nice and clean. The majority of the staff were friendly. We have stayed at many all inclusives all over the Caribbean and Mexico and this was probably the most difficult place for communication. There are salesman trying to sell vacation packages. One in particular was very pushy and actually rude when we told him we werent interested. His name was Joan. The food was below average. The Brazilian restaurant was the worst restaurant experience we've ever had. Theres no explanation of what to expect. You sit and wait. We had to ask for food several times, even though the tables around us were served, and we were in the middle of the room! And the food was bad! The meat was dry and overcooked. We actually left mid meal!Poor cuts/quality of meat throughout the resort. There were plently of fresh fruits and veggies. Some of the dishes in the buffet were ok but nothing was great.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Les clients trouvent souvent le personnel accueillant et les animateurs excellents, mais le service peut être lent ou peu réactif, avec des barrières linguistiques notées. Les retards à l'enregistrement, la difficulté à obtenir de l'aide ou des serviettes, et les sollicitations commerciales insistantes sont des plaintes récurrentes.
Avis de voyageur à ce sujet
4
Radoslaw
18 août 2025
·
A séjourné 7 nuits
If you have any issues with your room good luck !!! We called 3-4 times, spoke to few managers. Finally I had to go and yelled at some manager , still wait a day to fix doors. No water in the room one evening. They gonna try you to buy their membership, but salesmans are rude and pushing hard. They worst off all I met before.
If you have any issues with your room good luck !!! We called 3-4 times, spoke to few managers. Finally I had to go and yelled at some manager , still wait a day to fix doors. No water in the room one evening. They gonna try you to buy their membership, but salesmans are rude and pushing hard. They worst off all I met before.
10
Ramona
2 sept. 2025
·
A séjourné 2 nuits
The employees were amazing and extremely helpful
The employees were amazing and extremely helpful
2
Benjamin
19 déc. 2025
·
A séjourné 1 nuit
I chose this property based on the reviews and the fact that the facility advertises four restaurants. Unfortunately, my experience was extremely disappointing. I stayed for one night only and arrived around 5:00 PM. I was informed that I could only eat at the buffet because restaurant reservations require 24 hours’ notice, even though the restaurants were visibly empty. The buffet food was very poor and far below expectations for a property at this price point. The room was booked for five people, but when we arrived it was not properly prepared. I requested the extra bed for the 5th guess, which was delivered, but no blankets or pillows were provided. I called housekeeping and was told they would bring them “in a few minutes.” After more than an hour, no one arrived. I called again and received the same response. Once again, no one came. Eventually, they stopped answering the phone entirely. As a result, we had no blankets or pillows for the kids bed and were forced to sleep four people in the same bed, which is unacceptable. Considering we paid $500 per night, this level of service, food quality, and lack of basic follow-through is completely unreasonable. This stay did not come close to matching the expectations set by the reviews or the price, and I am seeking appropriate compensation for this experience.
I chose this property based on the reviews and the fact that the facility advertises four restaurants. Unfortunately, my experience was extremely disappointing. I stayed for one night only and arrived around 5:00 PM. I was informed that I could only eat at the buffet because restaurant reservations require 24 hours’ notice, even though the restaurants were visibly empty. The buffet food was very poor and far below expectations for a property at this price point. The room was booked for five people, but when we arrived it was not properly prepared. I requested the extra bed for the 5th guess, which was delivered, but no blankets or pillows were provided. I called housekeeping and was told they would bring them “in a few minutes.” After more than an hour, no one arrived. I called again and received the same response. Once again, no one came. Eventually, they stopped answering the phone entirely. As a result, we had no blankets or pillows for the kids bed and were forced to sleep four people in the same bed, which is unacceptable. Considering we paid $500 per night, this level of service, food quality, and lack of basic follow-through is completely unreasonable. This stay did not come close to matching the expectations set by the reviews or the price, and I am seeking appropriate compensation for this experience.
10
Annette
16 sept. 2025
·
A séjourné 4 nuits
We had a great experience! The staff was amazing and always so pleasant and helpful during our stay. We added a ro uograde upon arrival with an ocean view. The room was roomy with no issues. The good options were good. We will be back!
We had a great experience! The staff was amazing and always so pleasant and helpful during our stay. We added a ro uograde upon arrival with an ocean view. The room was roomy with no issues. The good options were good. We will be back!
6
Darisleydi
21 juil. 2025
·
A séjourné 4 nuits
The resort is beautiful, but the service was terrible, staff appeared to be disgruntled and annoyed when asked for assistance. It happened so often that I can only assume something is going on behind the scenes with management. The housekeeper would remove the towels from the room and would take an enternity to replace, some of my relatives resorted to using the beach towels to shower. The hotel has several restaurants to dine in, but good luck getting a reservation, everything was booked upon arrival. The entertainment was okay, and their staff is very friendly, however, they've been tasked to secure positive reviews after their show. They'll even write it up for you as they did to several of my family members who only asked for the WiFi in order to write their own reviews. One guy who was always great was Enrique from the pool bar, made good drinks and kept hyping us up with his positive attitude. I enjoyed the buffet food, especially the Dominican food, the deserts were amazing, but be prepared for long lines for grilled meats or fish and good luck getting your drink order before you finish your meal. It definitely has potential, the grounds are a bird watchers dream, and so many other fauna. I can only guess the issues have more to do with poor management, that unfortunately the paying customer has to suffer the consequences.
The resort is beautiful, but the service was terrible, staff appeared to be disgruntled and annoyed when asked for assistance. It happened so often that I can only assume something is going on behind the scenes with management. The housekeeper would remove the towels from the room and would take an enternity to replace, some of my relatives resorted to using the beach towels to shower. The hotel has several restaurants to dine in, but good luck getting a reservation, everything was booked upon arrival. The entertainment was okay, and their staff is very friendly, however, they've been tasked to secure positive reviews after their show. They'll even write it up for you as they did to several of my family members who only asked for the WiFi in order to write their own reviews. One guy who was always great was Enrique from the pool bar, made good drinks and kept hyping us up with his positive attitude. I enjoyed the buffet food, especially the Dominican food, the deserts were amazing, but be prepared for long lines for grilled meats or fish and good luck getting your drink order before you finish your meal. It definitely has potential, the grounds are a bird watchers dream, and so many other fauna. I can only guess the issues have more to do with poor management, that unfortunately the paying customer has to suffer the consequences.
8
Bryan
8 mars 2025
·
A séjourné 6 nuits
Overall a good experience for my family vacation including a 5 year old. Grounds were well kept and staff were generally friendly and helpful. It makes a difference when you tip at bars and restaurants especially the first day. You can be ignored at swim up bar or buffet if you are new and bartender don’t know whether you tip or not. The buffet was satisfactory compared to other resorts we stayed in Mexico and Jamaica. Lots of options including vegetarian dishes and meats. The cafe and ice cream shops are excellent. It was a good experience but there are other better options.
Overall a good experience for my family vacation including a 5 year old. Grounds were well kept and staff were generally friendly and helpful. It makes a difference when you tip at bars and restaurants especially the first day. You can be ignored at swim up bar or buffet if you are new and bartender don’t know whether you tip or not. The buffet was satisfactory compared to other resorts we stayed in Mexico and Jamaica. Lots of options including vegetarian dishes and meats. The cafe and ice cream shops are excellent. It was a good experience but there are other better options.
8
Evelyn
7 août 2025
·
A séjourné 6 nuits
Had a great time at the resort. Pros: Great entertainment. Entertainers at the pool and theater deserve a raise. They're great. Clean facility. Friendly staff. Buffet food and drinks were good. Concierge and front desk are very attentive. Transportation with luggage when you leave is fast and efficient. When arriving all your luggage is taken care of and handled. Cons: Repairs need to be done in certain areas of the resort including the pool floor. Scraped my toe twice. Gym equipment should be maintained. Italian restaurant food was not good. Room service delivered the wrong food. Waiter around 11:30pm in the sports bar is not good. He's not attentive at all. Also resort should have more English speaking staff to assist non-speaking English staff. Beef in buffet and FOGO gave me bad diarrhea. Other than that I had a great time. But there are some improvements which can make the resort even better.
Had a great time at the resort. Pros: Great entertainment. Entertainers at the pool and theater deserve a raise. They're great. Clean facility. Friendly staff. Buffet food and drinks were good. Concierge and front desk are very attentive. Transportation with luggage when you leave is fast and efficient. When arriving all your luggage is taken care of and handled. Cons: Repairs need to be done in certain areas of the resort including the pool floor. Scraped my toe twice. Gym equipment should be maintained. Italian restaurant food was not good. Room service delivered the wrong food. Waiter around 11:30pm in the sports bar is not good. He's not attentive at all. Also resort should have more English speaking staff to assist non-speaking English staff. Beef in buffet and FOGO gave me bad diarrhea. Other than that I had a great time. But there are some improvements which can make the resort even better.
2
Joseph
24 août 2025
·
A séjourné 6 nuits
Our trip was a nightmare. First, you can’t make a reservation for most of the on-site restaurants until 3 days prior. But you have to be there to do so. Those restaurants were underwhelming at best. There is a 24-hour sports bar. Just skip it. The food was awful. A chicken wing was actually a soggy chicken spine fried and dipped in a curry sauce. There is a buffet and it was a mixed bag. Avoid the burgers, stick with any Dominican dishes, fresh fruit. We were there at a time when there was a lot of seaweed washing up on the beach. When that seaweed bakes in the sun it is awful. Multiple times we asked for extra towels. At best, it took three hours to get them. At worst, eleven hours. If you do not speak fluent Spanish, you will have issues. Either the staff will not tell you things or they will refuse to help you. When the bellhop refuses to come because “I no speak English” and then hangs up, the service is clearly lacking. Our room was small but nice. Except for the smell of mold. It caused my wife to get sick every night of our stay. By the time the resort was willing to let us change rooms, we decided to leave — four days early. Nice things? Wild animals roaming the property. The pools are nice but crowded. The drinks at the pool bars are excellent.
Our trip was a nightmare. First, you can’t make a reservation for most of the on-site restaurants until 3 days prior. But you have to be there to do so. Those restaurants were underwhelming at best. There is a 24-hour sports bar. Just skip it. The food was awful. A chicken wing was actually a soggy chicken spine fried and dipped in a curry sauce. There is a buffet and it was a mixed bag. Avoid the burgers, stick with any Dominican dishes, fresh fruit. We were there at a time when there was a lot of seaweed washing up on the beach. When that seaweed bakes in the sun it is awful. Multiple times we asked for extra towels. At best, it took three hours to get them. At worst, eleven hours. If you do not speak fluent Spanish, you will have issues. Either the staff will not tell you things or they will refuse to help you. When the bellhop refuses to come because “I no speak English” and then hangs up, the service is clearly lacking. Our room was small but nice. Except for the smell of mold. It caused my wife to get sick every night of our stay. By the time the resort was willing to let us change rooms, we decided to leave — four days early. Nice things? Wild animals roaming the property. The pools are nice but crowded. The drinks at the pool bars are excellent.
4
Tanya
6 nov. 2025
·
A séjourné 3 nuits
The WiFi was horrible. The food was absolutely disgusting. The drinks were pretty good. The staff were nice. Went to the sports bar. Nobody took my order for almost 15 minutes. Never staying at this resort again. A complete waste of money.
The WiFi was horrible. The food was absolutely disgusting. The drinks were pretty good. The staff were nice. Went to the sports bar. Nobody took my order for almost 15 minutes. Never staying at this resort again. A complete waste of money.
10
Lisa
13 mars 2025
·
A séjourné 7 nuits
Working staff amazing!! Didn’t like management trying to sell us on return packages.
Working staff amazing!! Didn’t like management trying to sell us on return packages.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Cadre en bord de mer avec des sentiers naturels peuplés de faune ; la grande propriété est facile à parcourir à pied et desservie par une navette. Elle est assez proche de l'aéroport, bien que des vendeurs soient présents sur la plage et les conditions d'algues varient.
Avis de voyageur à ce sujet
8
Matthew
5 mars 2025
·
A séjourné 4 nuits
The area was pretty and nice to walk in the evening. Beach was clean but very difficult to find seating.
The area was pretty and nice to walk in the evening. Beach was clean but very difficult to find seating.
10
Hamid
25 févr. 2025
·
A séjourné 7 nuits
Tropical deluxe princess is a magnificent resort, a real paradise, with friendly staff, clean, nice pathway to walk with exotic animals, not too long though, easy to get everywhere in minutes, nice and green landscapes. Thanks to Tropical deluxe princess and its friendly staff.
Tropical deluxe princess is a magnificent resort, a real paradise, with friendly staff, clean, nice pathway to walk with exotic animals, not too long though, easy to get everywhere in minutes, nice and green landscapes. Thanks to Tropical deluxe princess and its friendly staff.
8
Brenden
17 août 2025
·
A séjourné 3 nuits
It was overall good. In August 2025, I noticed it was decently full but not overcrowded. It should be noted that there is a record amount of seaweed in that area, so the beach was disappointing. The seaweed was so bad that no one was cleaning it off, besides a tractor barely making progress at the princess hotel down the beach. I’d recommend checking the condition of the beach before booking.
It was overall good. In August 2025, I noticed it was decently full but not overcrowded. It should be noted that there is a record amount of seaweed in that area, so the beach was disappointing. The seaweed was so bad that no one was cleaning it off, besides a tractor barely making progress at the princess hotel down the beach. I’d recommend checking the condition of the beach before booking.
8
Taran
23 avr. 2025
·
A séjourné 5 nuits
The resort itself is absolutely beautiful—everywhere you turn feels like a perfect photo op. The grounds are very well kept, with staff constantly working to keep everything spotless and in top shape. We stayed in a family room, which was perfect with two bedrooms and two bathrooms. A few outlets didn’t work, but we worked around it no problem. The staff were all incredibly kind and helpful. No matter where you were on the property, someone was nearby and ready to assist. The resort is large, but there’s a convenient trolley system that runs regularly if you don’t feel like walking. There’s also a great mix of activities for all ages. The kids loved the mini water park, and there’s a kids club for the littles and mini golf on-site as well. The beach is just steps away and absolutely beautiful. We also loved seeing the animals around the resort—iguanas, flamingos, and ducks roaming the grounds made it even more special, especially for the kids. The biggest downside was the food. On our first night, we didn’t realize you need to make reservations for the restaurants in advance and ended up at the sports bar—which, unfortunately, was a letdown. Thankfully, we were able to book the rest of our meals for the trip. The buffet was the most consistent, with lots of variety. The fresh fruit our favorite part. Overall, 7/10 The property is stunning, the service was excellent, and there was always something to do. If the food had been better, it would have been a near-perfect vacation.
The resort itself is absolutely beautiful—everywhere you turn feels like a perfect photo op. The grounds are very well kept, with staff constantly working to keep everything spotless and in top shape. We stayed in a family room, which was perfect with two bedrooms and two bathrooms. A few outlets didn’t work, but we worked around it no problem. The staff were all incredibly kind and helpful. No matter where you were on the property, someone was nearby and ready to assist. The resort is large, but there’s a convenient trolley system that runs regularly if you don’t feel like walking. There’s also a great mix of activities for all ages. The kids loved the mini water park, and there’s a kids club for the littles and mini golf on-site as well. The beach is just steps away and absolutely beautiful. We also loved seeing the animals around the resort—iguanas, flamingos, and ducks roaming the grounds made it even more special, especially for the kids. The biggest downside was the food. On our first night, we didn’t realize you need to make reservations for the restaurants in advance and ended up at the sports bar—which, unfortunately, was a letdown. Thankfully, we were able to book the rest of our meals for the trip. The buffet was the most consistent, with lots of variety. The fresh fruit our favorite part. Overall, 7/10 The property is stunning, the service was excellent, and there was always something to do. If the food had been better, it would have been a near-perfect vacation.
10
Diana
19 juin 2025
·
A séjourné 8 nuits
Excelentes instalaciones, el servicio, muy buena atención del personal, buena comida, el mejor all inclusive de República Dominicana. Muy buen precio y bien ubicado, cerca del aeropuerto y de las principales atracciones. Tiene buena variedad de restaurantes y amenidades para toda la familia. Super recomendable!
Excelentes instalaciones, el servicio, muy buena atención del personal, buena comida, el mejor all inclusive de República Dominicana. Muy buen precio y bien ubicado, cerca del aeropuerto y de las principales atracciones. Tiene buena variedad de restaurantes y amenidades para toda la familia. Super recomendable!
10
Scarla
9 juin 2025
·
A séjourné 3 nuits
Nice spacious location. Not far from the airport. Great staff overall from the front desk to the animation team. Enjoy the night show (Saturday night Micheal Jackson themed, amazing performers), beach party Sunday night. Buffet options are good considering, reserved 2 restaurants, Brazilian (fogo sytle) and Asian (hibachi), which were both a great experience. Process to reserve the restaurants was quick and easy. Had a problem with the plumbing the second night and was swiftly accommodated with another room. Pool side animation, drinks, cappuccino cafe, ice cream parlor, sports bar and everything was very good for the price.
Nice spacious location. Not far from the airport. Great staff overall from the front desk to the animation team. Enjoy the night show (Saturday night Micheal Jackson themed, amazing performers), beach party Sunday night. Buffet options are good considering, reserved 2 restaurants, Brazilian (fogo sytle) and Asian (hibachi), which were both a great experience. Process to reserve the restaurants was quick and easy. Had a problem with the plumbing the second night and was swiftly accommodated with another room. Pool side animation, drinks, cappuccino cafe, ice cream parlor, sports bar and everything was very good for the price.
8
Emza Celebic
28 août 2025
·
A séjourné 4 nuits
Room was very clean and spacious but it only had one trash can and it was in the bathroom. There was no light in the hallway where our room was so it was hard to unlock the door with our bracelet. View was not great from the balcony. It was very quiet. It was a great place to chill and relax. Loved seeing all the birds, turtles, iguanas while going to our room. Train was such a useful thing that this resort has. To sum it up it was a nice vacation.
Room was very clean and spacious but it only had one trash can and it was in the bathroom. There was no light in the hallway where our room was so it was hard to unlock the door with our bracelet. View was not great from the balcony. It was very quiet. It was a great place to chill and relax. Loved seeing all the birds, turtles, iguanas while going to our room. Train was such a useful thing that this resort has. To sum it up it was a nice vacation.
10
Brianne
4 juil. 2025
·
A séjourné 4 nuits
Loved the safety and ability to get around via the resort transportation.
Loved the safety and ability to get around via the resort transportation.
8
Izac
6 août 2025
·
A séjourné 3 nuits
O resort oferece diferentes tipos de unidades habitacionais. Caso opte pela categoria mais simples, você ficará hospedado no lado direito do complexo, mais próximo da piscina principal. As três piscinas são excelentes, porém a principal costuma ficar bastante cheia devido ao bar molhado que atrai muitos hóspedes.As bebidas oferecidas no sistema all inclusive são de baixa qualidade, o que compromete consideravelmente a experiência gustativa. A alimentação é farta, mas é bastante difícil conseguir reservar os restaurantes exclusivos. No restaurante tipo buffet, a experiência também deixa a desejar: está sempre lotado, é necessário "guardar" uma mesa com antecedência e a variedade de pratos é limitada. Os alimentos se assemelham a comida industrial, sem sabor, sem cor e sem aroma. No café da manhã, há opções como omeletes e diversos doces, mas, no geral, todos são bastante sem graça. A praia em frente ao resort apresenta grande acúmulo de sargaço, e o local não realiza nenhum tipo de limpeza ou manutenção da faixa litorânea. Isso gera frustração, especialmente para quem viaja ao Caribe esperando encontrar aquele típico mar azul cristalino. O ponto alto da hospedagem é a cafeteria localizada próxima à recepção, que serve capuccinos, cafés expressos, frappuccinos e outras bebidas geladas — todas de boa qualidade. Sair de Uber do resort é bastante complicado, pois é necessário caminhar até a rua para conseguir embarcar, e somente a categoria Uber Black está disponível. E caríssima!
O resort oferece diferentes tipos de unidades habitacionais. Caso opte pela categoria mais simples, você ficará hospedado no lado direito do complexo, mais próximo da piscina principal. As três piscinas são excelentes, porém a principal costuma ficar bastante cheia devido ao bar molhado que atrai muitos hóspedes.As bebidas oferecidas no sistema all inclusive são de baixa qualidade, o que compromete consideravelmente a experiência gustativa. A alimentação é farta, mas é bastante difícil conseguir reservar os restaurantes exclusivos. No restaurante tipo buffet, a experiência também deixa a desejar: está sempre lotado, é necessário "guardar" uma mesa com antecedência e a variedade de pratos é limitada. Os alimentos se assemelham a comida industrial, sem sabor, sem cor e sem aroma. No café da manhã, há opções como omeletes e diversos doces, mas, no geral, todos são bastante sem graça. A praia em frente ao resort apresenta grande acúmulo de sargaço, e o local não realiza nenhum tipo de limpeza ou manutenção da faixa litorânea. Isso gera frustração, especialmente para quem viaja ao Caribe esperando encontrar aquele típico mar azul cristalino. O ponto alto da hospedagem é a cafeteria localizada próxima à recepção, que serve capuccinos, cafés expressos, frappuccinos e outras bebidas geladas — todas de boa qualidade. Sair de Uber do resort é bastante complicado, pois é necessário caminhar até a rua para conseguir embarcar, e somente a categoria Uber Black está disponível. E caríssima!
8
Gabriella
24 avr. 2025
·
A séjourné 5 nuits
Everything is in new condition, nicely decorated. The nature walk to the lobby is full of wildlife( iguanas, ducks, peacocks, flamingo, turtles). Pools are good, some need some more shade and steps. Buffet is ok, restaurants have good food. Loved the ice cream and coffee shops. Beach has beautiful white sand, clean, no seaweed!
Everything is in new condition, nicely decorated. The nature walk to the lobby is full of wildlife( iguanas, ducks, peacocks, flamingo, turtles). Pools are good, some need some more shade and steps. Buffet is ok, restaurants have good food. Loved the ice cream and coffee shops. Beach has beautiful white sand, clean, no seaweed!
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
Les commentaires sur la nourriture sont mitigés : les buffets peuvent sembler répétitifs et les réservations pour les restaurants à la carte sont souvent difficiles à obtenir, tandis que certains établissements (en particulier hibachi/japonais ou italien) sont bien appréciés. Les boissons sont fréquemment décrites comme de mauvaise qualité ou diluées.
Avis de voyageur à ce sujet
4
Sissel skogstad
8 août 2025
·
A séjourné 6 nuits
The dining areas are very limited in what they serve. It was the same food every day of the week and quality of the food was poor. The only specialty restaurant that was worth dining in was the Dominican one. Bar staff was rude. Bypassing anyone not speaking spanish. Drink options were few for an all inclusive resort. They definitely need service training.
The dining areas are very limited in what they serve. It was the same food every day of the week and quality of the food was poor. The only specialty restaurant that was worth dining in was the Dominican one. Bar staff was rude. Bypassing anyone not speaking spanish. Drink options were few for an all inclusive resort. They definitely need service training.
6
Mariela
19 août 2025
·
A séjourné 2 nuits
The property is really nice and well kept. Rooms are comfortable. However HUGE disappointment with dining options. All restaurants require reservations besides fhe buffet. NOTHING was available to book on the app for another 2-3 days for ALL restaurants. That is terrible. I was unable to dine anywhere else but the buffet with my family for the 3 days we visited. The check in took a really long time also. Staff was talking amongst themselves. Drink were watered down. To travel around you need the golf carts and the wait time was ridiculous since the resort was crowded. I was expecting so much more from this resort.
The property is really nice and well kept. Rooms are comfortable. However HUGE disappointment with dining options. All restaurants require reservations besides fhe buffet. NOTHING was available to book on the app for another 2-3 days for ALL restaurants. That is terrible. I was unable to dine anywhere else but the buffet with my family for the 3 days we visited. The check in took a really long time also. Staff was talking amongst themselves. Drink were watered down. To travel around you need the golf carts and the wait time was ridiculous since the resort was crowded. I was expecting so much more from this resort.
6
imani
18 nov. 2025
·
A séjourné 3 nuits
Beach was beautiful! But people were allowed to leave their towels all day to save chairs. Hotel was clean and staff was seen mopping and wiping all day. The staff make this hotel what it is. Everyone was so attentive! And except for directly at the bar the service was fast. The reason this hotel is a 7.5 out of 10 for us was the food. Three of the five included restaurants were closed. No explanation just closed. The other two were booked solid until late night the last night. The buffet was always available but the options were the same lunch and dinner every day. There would be one or two items new but the majority was the same. Also if you like seafood, this hotel only does fish and calamari and sometimes shrimp. No crab, lobster, oysters etc. The staff and beach made this trip for us. Although tipping is optional everyone should tip the staff as much as they can because they work incredibly hard to make sure you’re having a good time!
Beach was beautiful! But people were allowed to leave their towels all day to save chairs. Hotel was clean and staff was seen mopping and wiping all day. The staff make this hotel what it is. Everyone was so attentive! And except for directly at the bar the service was fast. The reason this hotel is a 7.5 out of 10 for us was the food. Three of the five included restaurants were closed. No explanation just closed. The other two were booked solid until late night the last night. The buffet was always available but the options were the same lunch and dinner every day. There would be one or two items new but the majority was the same. Also if you like seafood, this hotel only does fish and calamari and sometimes shrimp. No crab, lobster, oysters etc. The staff and beach made this trip for us. Although tipping is optional everyone should tip the staff as much as they can because they work incredibly hard to make sure you’re having a good time!
4
Erick
8 nov. 2025
·
A séjourné 2 nuits
To start, if you can, try to book and pay here online in advance. If you pay at the resort, they’ll “convert” your dollars just to charge you in dollars again — which makes no sense. Because of that, our room ended up much more expensive. My two-night reservation was supposed to be $320, but I ended up paying around $623.80 at the front desk only for 2 people. To continue, we were a family of 6 adults and 2 little girls, and honestly, the resort left us with mixed feelings. The negatives: The facilities were very basic, nothing impressive. The staff at the beach bar often seemed in a bad mood. The power went out the very first night we arrived. The air conditioning didn’t cool properly. All four rooms we booked had a strong musty, moldy smell. The food was average at best, with little variety or quality. The Mexican restaurant was a big disappointment — the food was terrible. The sports bar near the reception needs urgent attention; the rotten smell there is alarming. The positives: The staff at the El Pilón buffet restaurant were very kind and attentive. The pools were pleasant and clean. The beach was well maintained. The DJ and nightly shows were fantastic — fun, lively, and well organized. Overall, it’s not a resort I would recommend 100%. The maintenance and service issues outweighed the good moments, though I do appreciate the friendliness of the restaurant staff and the great entertainment at night.
To start, if you can, try to book and pay here online in advance. If you pay at the resort, they’ll “convert” your dollars just to charge you in dollars again — which makes no sense. Because of that, our room ended up much more expensive. My two-night reservation was supposed to be $320, but I ended up paying around $623.80 at the front desk only for 2 people. To continue, we were a family of 6 adults and 2 little girls, and honestly, the resort left us with mixed feelings. The negatives: The facilities were very basic, nothing impressive. The staff at the beach bar often seemed in a bad mood. The power went out the very first night we arrived. The air conditioning didn’t cool properly. All four rooms we booked had a strong musty, moldy smell. The food was average at best, with little variety or quality. The Mexican restaurant was a big disappointment — the food was terrible. The sports bar near the reception needs urgent attention; the rotten smell there is alarming. The positives: The staff at the El Pilón buffet restaurant were very kind and attentive. The pools were pleasant and clean. The beach was well maintained. The DJ and nightly shows were fantastic — fun, lively, and well organized. Overall, it’s not a resort I would recommend 100%. The maintenance and service issues outweighed the good moments, though I do appreciate the friendliness of the restaurant staff and the great entertainment at night.
8
Stephany
7 juil. 2025
·
A séjourné 6 nuits
Awesome vacation! The restaurant food was great. The buffet food was okay. The staff wasn’t super friendly, except for the entertainment! They were so fun! As well as the bartenders at the swim up bar.
Awesome vacation! The restaurant food was great. The buffet food was okay. The staff wasn’t super friendly, except for the entertainment! They were so fun! As well as the bartenders at the swim up bar.
2
Benjamin
19 déc. 2025
·
A séjourné 1 nuit
I chose this property based on the reviews and the fact that the facility advertises four restaurants. Unfortunately, my experience was extremely disappointing. I stayed for one night only and arrived around 5:00 PM. I was informed that I could only eat at the buffet because restaurant reservations require 24 hours’ notice, even though the restaurants were visibly empty. The buffet food was very poor and far below expectations for a property at this price point. The room was booked for five people, but when we arrived it was not properly prepared. I requested the extra bed for the 5th guess, which was delivered, but no blankets or pillows were provided. I called housekeeping and was told they would bring them “in a few minutes.” After more than an hour, no one arrived. I called again and received the same response. Once again, no one came. Eventually, they stopped answering the phone entirely. As a result, we had no blankets or pillows for the kids bed and were forced to sleep four people in the same bed, which is unacceptable. Considering we paid $500 per night, this level of service, food quality, and lack of basic follow-through is completely unreasonable. This stay did not come close to matching the expectations set by the reviews or the price, and I am seeking appropriate compensation for this experience.
I chose this property based on the reviews and the fact that the facility advertises four restaurants. Unfortunately, my experience was extremely disappointing. I stayed for one night only and arrived around 5:00 PM. I was informed that I could only eat at the buffet because restaurant reservations require 24 hours’ notice, even though the restaurants were visibly empty. The buffet food was very poor and far below expectations for a property at this price point. The room was booked for five people, but when we arrived it was not properly prepared. I requested the extra bed for the 5th guess, which was delivered, but no blankets or pillows were provided. I called housekeeping and was told they would bring them “in a few minutes.” After more than an hour, no one arrived. I called again and received the same response. Once again, no one came. Eventually, they stopped answering the phone entirely. As a result, we had no blankets or pillows for the kids bed and were forced to sleep four people in the same bed, which is unacceptable. Considering we paid $500 per night, this level of service, food quality, and lack of basic follow-through is completely unreasonable. This stay did not come close to matching the expectations set by the reviews or the price, and I am seeking appropriate compensation for this experience.
6
Janiene
17 août 2025
·
A séjourné 7 nuits
The gardens/landscaping were well kept and beautiful, however, there were several areas with broken/cracked tiles in the common walkways and by the pools. My family enjoyed the wildlife and walking through the mangroves on our way to and from the lobby area! The room was comfortable with 2 separate sleeping areas including bunk beds and a king bed and 2 bathrooms. Housekeeping did a great job making sure the room was clean, however we had consistent issues getting clean towels and face cloths. The buffet seating is all open air/outdoors and there are a lot of birds that fly around the tables, often leaving behind droppings on the seats and even tables/placemats. We were always very cautious to check and make sure the table and seats were clean of bird poop before sitting. The buffet food was average at best, and the 4 a la cart restaurants we managed to get reservations for were good not great. This is not the resort for you if you're looking for exceptional fine dining, but we always found something to eat, even our picky 12 year old. We did thoroughly enjoy the coffee shop and ice cream shop. The staff was always so welcoming, the pastry selections were delicious, and the coffee drinks were amazing! Overall, we had a relaxing week away and feel it was on point as to what we paid to stay there.
The gardens/landscaping were well kept and beautiful, however, there were several areas with broken/cracked tiles in the common walkways and by the pools. My family enjoyed the wildlife and walking through the mangroves on our way to and from the lobby area! The room was comfortable with 2 separate sleeping areas including bunk beds and a king bed and 2 bathrooms. Housekeeping did a great job making sure the room was clean, however we had consistent issues getting clean towels and face cloths. The buffet seating is all open air/outdoors and there are a lot of birds that fly around the tables, often leaving behind droppings on the seats and even tables/placemats. We were always very cautious to check and make sure the table and seats were clean of bird poop before sitting. The buffet food was average at best, and the 4 a la cart restaurants we managed to get reservations for were good not great. This is not the resort for you if you're looking for exceptional fine dining, but we always found something to eat, even our picky 12 year old. We did thoroughly enjoy the coffee shop and ice cream shop. The staff was always so welcoming, the pastry selections were delicious, and the coffee drinks were amazing! Overall, we had a relaxing week away and feel it was on point as to what we paid to stay there.
8
Kiritkumar Ravjibhai
5 sept. 2025
·
A séjourné 5 nuits
The resort is beautiful just like its name “Tropical deluxe” but the food quality has to be improved. Comparing to other resorts I had been stayed in Punta Cana, the food here is the worst. Other than that, my overall experience in this resort was great. And the best part was there is no upselling, or pressuring us to go for time sharing.
The resort is beautiful just like its name “Tropical deluxe” but the food quality has to be improved. Comparing to other resorts I had been stayed in Punta Cana, the food here is the worst. Other than that, my overall experience in this resort was great. And the best part was there is no upselling, or pressuring us to go for time sharing.
8
Evelyn
7 août 2025
·
A séjourné 6 nuits
Had a great time at the resort. Pros: Great entertainment. Entertainers at the pool and theater deserve a raise. They're great. Clean facility. Friendly staff. Buffet food and drinks were good. Concierge and front desk are very attentive. Transportation with luggage when you leave is fast and efficient. When arriving all your luggage is taken care of and handled. Cons: Repairs need to be done in certain areas of the resort including the pool floor. Scraped my toe twice. Gym equipment should be maintained. Italian restaurant food was not good. Room service delivered the wrong food. Waiter around 11:30pm in the sports bar is not good. He's not attentive at all. Also resort should have more English speaking staff to assist non-speaking English staff. Beef in buffet and FOGO gave me bad diarrhea. Other than that I had a great time. But there are some improvements which can make the resort even better.
Had a great time at the resort. Pros: Great entertainment. Entertainers at the pool and theater deserve a raise. They're great. Clean facility. Friendly staff. Buffet food and drinks were good. Concierge and front desk are very attentive. Transportation with luggage when you leave is fast and efficient. When arriving all your luggage is taken care of and handled. Cons: Repairs need to be done in certain areas of the resort including the pool floor. Scraped my toe twice. Gym equipment should be maintained. Italian restaurant food was not good. Room service delivered the wrong food. Waiter around 11:30pm in the sports bar is not good. He's not attentive at all. Also resort should have more English speaking staff to assist non-speaking English staff. Beef in buffet and FOGO gave me bad diarrhea. Other than that I had a great time. But there are some improvements which can make the resort even better.
4
Tanya
6 nov. 2025
·
A séjourné 3 nuits
The WiFi was horrible. The food was absolutely disgusting. The drinks were pretty good. The staff were nice. Went to the sports bar. Nobody took my order for almost 15 minutes. Never staying at this resort again. A complete waste of money.
The WiFi was horrible. The food was absolutely disgusting. The drinks were pretty good. The staff were nice. Went to the sports bar. Nobody took my order for almost 15 minutes. Never staying at this resort again. A complete waste of money.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
8
Godwin
26 mai 2026
·
A séjourné 1 nuit
L'expérience a été Bonne , très Bel endroit , le personnel est parfait. On a EU un très beau séjour. Je vous le recommande
L'expérience a été Bonne , très Bel endroit , le personnel est parfait. On a EU un très beau séjour. Je vous le recommande
8
Stéphanie MALHEIRO
3 mai 2026
·
A séjourné 8 nuits
Paysage magnifique, le complexe est super, le personnel est très polie, agréable. Nous logions près de la piscine des "enfants" calme, propre, toboggan pour les enfants, ma fille a adoré. La plage est superbe, les animaux présentent sur le complexe sont super.
Paysage magnifique, le complexe est super, le personnel est très polie, agréable. Nous logions près de la piscine des "enfants" calme, propre, toboggan pour les enfants, ma fille a adoré. La plage est superbe, les animaux présentent sur le complexe sont super.
10
Miguelina
3 mai 2026
·
A séjourné 3 nuits
Très belle vacances, propreté, bonne nourriture, personnel de bar super agréable. Plage en peu venteuse, supervisión pour les enfants en tout temps área des enfants (piscine). Spectacle et animation très movibles. J’ai bien aimé mon expérience.
Très belle vacances, propreté, bonne nourriture, personnel de bar super agréable. Plage en peu venteuse, supervisión pour les enfants en tout temps área des enfants (piscine). Spectacle et animation très movibles. J’ai bien aimé mon expérience.
8
laurent
8 avr. 2026
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A séjourné 7 nuits
Grand complexe mais on ne se sent pas du tout oppressé car il y a beaucoup d'espaces. Avec animaux dans le parc. Belle plage. Grande chambre. Le buffet principal est bon, correct. En revanche les restaurants à thèmes ne sont pas vraiment pas à la hauteur. Le pire étant le dominicain (el pilon) très moyen). Le texmex, brésilien et japonais sont "acceptables". Dans l'ensemble, bon séjour au soleil. Toutefois c'est d'avantage un 4 étoiles que 5 !
Grand complexe mais on ne se sent pas du tout oppressé car il y a beaucoup d'espaces. Avec animaux dans le parc. Belle plage. Grande chambre. Le buffet principal est bon, correct. En revanche les restaurants à thèmes ne sont pas vraiment pas à la hauteur. Le pire étant le dominicain (el pilon) très moyen). Le texmex, brésilien et japonais sont "acceptables". Dans l'ensemble, bon séjour au soleil. Toutefois c'est d'avantage un 4 étoiles que 5 !
8
Cynthia
28 mars 2026
·
A séjourné 7 nuits
Très bel hôtel! Les employés sont vraiment attentifs à tout nos besoins. Notre chambre initiale sentait l’humidité, mais ils n’ont pas hésiter à nous changer. (À ce moment il y a eu un manque d’organisation, qui nous a fait perdre du temps.) Nous avons perdu beaucoup trop de temps avec le conciergerie club… situé au lobby. Avant de comprendre que ces vendeurs ne travaillent pas pour l’hôtel. Ne perdez pas votre temps.
Très bel hôtel! Les employés sont vraiment attentifs à tout nos besoins. Notre chambre initiale sentait l’humidité, mais ils n’ont pas hésiter à nous changer. (À ce moment il y a eu un manque d’organisation, qui nous a fait perdre du temps.) Nous avons perdu beaucoup trop de temps avec le conciergerie club… situé au lobby. Avant de comprendre que ces vendeurs ne travaillent pas pour l’hôtel. Ne perdez pas votre temps.
Politiques de l’établissement
Instructions d’arrivée
Tout ce que vous devez savoir pour une arrivée en douceur.
Arrivée
Départ
De 15:00 à 00:00
Avant 12:00
Bon à savoir
Politiques et informations supplémentaires sur cet établissement.
Suppléments facultatifs
Services supplémentaires payants que vous pouvez demander.
Vous avez une question ?
Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Vous envisagez cet hôtel pour votre voyage à Bavaro ?
Quel est le tarif habituel des chambres au Tropical Deluxe Princess - All Inclusive à La Altagracia, Bávaro ?
Au cours des 60 à 90 prochains jours, le tarif des chambres au Tropical Deluxe Princess - All Inclusive à La Altagracia, Bávaro est généralement d'environ 177 $US par nuit pour deux personnes, allant de 177 $US à 189 $US.
Pourquoi le Tropical Deluxe Princess - All Inclusive est-il si abordable ?
Le Tropical Deluxe Princess - All Inclusive à La Altagracia, Bávaro est moins cher que les 18 hôtels comparables à proximité, alors que ces derniers coûtent généralement environ 426 $US par nuit. Son emplacement en bord de mer – à proximité d'Arena Blanca Beach et de Bavaro Beach – en fait une option intéressante pour les voyageurs en quête de plage, de spa et de détente.
Quand les tarifs sont-ils les plus bas dans cet hôtel ?
Octobre est le mois le moins cher pour séjourner au Tropical Deluxe Princess - All Inclusive à La Altagracia, Bávaro, avec un prix moyen de 183 $US par nuit ; décembre est le mois le plus cher, à 3 207 $US. Les tarifs plus bas en octobre s'expliquent par le fait que février est le mois le moins fréquenté.
Quel est le meilleur moment pour visiter si je veux éviter la foule ?
La demande pour le Tropical Deluxe Princess - All Inclusive à La Altagracia, Bávaro atteint son maximum en mai et reste élevée de juillet à août ; février est le mois le moins fréquenté pour les visiteurs. Si vous préférez moins de monde autour des piscines et sur les plages, planifiez votre séjour en février.
Quoi faire dans les environs et quel type de voyage cet hôtel convient-il ?
Le Tropical Deluxe Princess - All Inclusive à La Altagracia, Bávaro est situé à proximité d'attractions balnéaires comme Arena Blanca Beach et Los Corales Beach, ainsi que de lieux familiaux tels que Splash Water Park. L'hôtel convient aux voyages axés sur la plage et le spa/détente, avec un accès facile aux terrains de golf et aux sites d'éco-aventure locaux.
Comment le prix par nuit à Tropical Deluxe Princess - All Inclusive, à Bavaro se situe-t-il par rapport aux dernières semaines ?
Le prix actuel de Tropical Deluxe Princess - All Inclusive, à Bavaro est de 151 $US par nuit pour 2 voyageurs, ce qui est bas pour cet hôtel : environ 10 % de moins que sa moyenne de 169 $US enregistrée au cours des 60 derniers jours. La plupart des nuits pendant cette période se situaient entre 151 $US et 653 $US.
Prix pour les dates à venir
octobre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
novembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-10-19: 180.2212190463867USD
- 2026-10-20: 151.11990265625USD
- 2026-10-21: 151.15553217858886USD
- 2026-10-22: 151.15553217858886USD
- 2026-10-23: NO DATA
- 2026-10-24: 164.7622393922119USD
- 2026-10-25: 150.27581373669432USD
- 2026-10-26: 150.27581373669432USD
- 2026-10-27: 151.15553217858886USD
- 2026-10-28: 150.68100315307615USD
- 2026-10-29: 150.77935708703612USD
- 2026-10-30: NO DATA
- 2026-10-31: NO DATA
- 2026-11-01: 177.63645915307615USD
- 2026-11-02: 178.1887253182373USD
- 2026-11-03: 177.65952665527342USD
- 2026-11-04: 177.63645915307615USD
- 2026-11-05: 178.1887253182373USD
- 2026-11-06: NO DATA
- 2026-11-07: NO DATA
- 2026-11-08: NO DATA
- 2026-11-09: 177.63645915307615USD
- 2026-11-10: 177.63645915307615USD
- 2026-11-11: 178.1887253182373USD
- 2026-11-12: 178.1887253182373USD
- 2026-11-13: NO DATA
- 2026-11-14: NO DATA
- 2026-11-15: 178.1887253182373USD
- 2026-11-16: 178.1887253182373USD
- 2026-11-17: 178.1887253182373USD
- 2026-11-18: 178.1887253182373USD
- 2026-11-19: 178.1887253182373USD
- 2026-11-20: NO DATA
- 2026-11-21: NO DATA
- 2026-11-22: 167.5756863206787USD
- 2026-11-23: 177.63645915307615USD
- 2026-11-24: 178.1887253182373USD
- 2026-11-25: 178.1887253182373USD
- 2026-11-26: 178.1887253182373USD
- 2026-11-27: NO DATA
- 2026-11-28: NO DATA
- 2026-11-29: 178.1887253182373USD
- 2026-11-30: 178.1887253182373USD
- 2026-12-01: 178.1887253182373USD
- 2026-12-02: 177.63645915307615USD
- 2026-12-03: 178.1887253182373USD
- 2026-12-04: NO DATA
- 2026-12-05: NO DATA
- 2026-12-06: 177.63645915307615USD
- 2026-12-07: 178.1887253182373USD
- 2026-12-08: 177.63645915307615USD
- 2026-12-09: 177.63645915307615USD
- 2026-12-10: 178.1887253182373USD
- 2026-12-11: NO DATA
- 2026-12-12: NO DATA
- 2026-12-13: 178.1887253182373USD
- 2026-12-14: 177.63645915307615USD
- 2026-12-15: 178.1887253182373USD
- 2026-12-16: 177.63645915307615USD
- 2026-12-17: 187.9501176187744USD
- 2026-12-18: 722.1815919999999USD
- 2026-12-19: 730.0436USD
Le personnel de la réception vous accueillera sur place. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique. Lors de leur arrivée, les clients doivent présenter l'email de confirmation reçu après avoir complété la réservation.
L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.
- Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
- Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
- Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
- Cet hébergement accepte les cartes de crédit et les espèces
- Cet hébergement comprend les dispositifs de sécurité suivants : un détecteur de monoxyde de carbone, un extincteur, un détecteur de fumée, un système de sécurité, une trousse de secours et des barrières de fenêtre
- Cet hébergement comporte des espaces extérieurs comme des balcons, des patios ou des terrasses potentiellement non adaptés aux enfants. Si vous avez des questions, nous vous recommandons de contacter l'hébergement avant votre arrivée afin de savoir s'il peut vous accueillir dans une chambre adéquate.
- Veuillez noter que les normes culturelles et les règles pour les voyageurs peuvent différer selon le pays et l'hébergement. Les règles mentionnées sont fournies par l'hébergement
- Le prix total affiché pour les séjours du 24 décembre inclut le tarif spécial du repas obligatoire du réveillon de Noël.
- Le prix total affiché pour les séjours du 31 décembre inclut le tarif spécial du repas obligatoire du réveillon du Jour de l'An.
- Seules les personnes enregistrées peuvent accéder aux chambres.
- L'hébergement est doté de chambres communicantes/adjacentes, qui pourraient être disponibles aux dates de votre séjour. Veuillez en faire la demande en contactant directement l'hébergement à l'aide des coordonnées indiquées dans la confirmation de réservation.
- Les animaux de compagnie, y compris les animaux d'assistance, ne sont pas acceptés dans cet hébergement.
- Formalités d'arrivée sans contact et formalités de départ sans contact disponibles.
Informations sur l'établissement
Numéro d'enregistrement de l'établissement 2000
- Supplément en cas de départ tardif : 79 USD (sous réserve de disponibilité)
La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.
Équipements populaires
Parking
Restaurant
Piscine
Service en chambre
Organisation d'excursions
Nettoyage à sec
Général
Service en chambre
Restaurant
Chambres non-fumeurs
Sauna
Jacuzzi/Bain à remous
Hammam
Massage
Spa et centre de bien-être
Salon de coiffure/Beauté
Soins corporels
Soins pour le visage
Club pour enfants
Bar de la piscine
Petit-déjeuner en chambre
Chambre familiale
Beach Sun Loungers
Snack Bar/Deli
Services
Organisation d'excursions
Nettoyage à sec
Baby-sitting/Services pour enfants
Ménage
Salle de banquet
Service de change
Distributeur automatique de billets
Location de vélos
Consigne à bagage
Zone fumeurs
Laverie
24-Hour Front Desk
Concierge Services
Activités
Piscine
Courts de tennis
Casino
Jardin
Parcours de golf (à proximité)
Plage (à proximité)
Plongée
Planche à voile
Billard
Aire de jeux
Canoë
Piscine extérieure
Bicycle Tour Information
Evening Entertainment
Mobilier d'extérieur
Pool (Seasonal Outdoor)
Tennis de table
Terrasse
Fitness Center (nearby)
Water Park
Parking
Parking
Parking gratuit
Parking (Limited)
Parking Onsite
Connexion Internet
Wi-fi gratuit