Rakuten STAY VILLA Hakone Sengokuhara
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About this property
Location
Sengokuhara, a neighborhood in Hakone, is home to Rakuten STAY VILLA Hakone Sengokuhara. Hakone Gora Park and Hakone Kowakien Yunessun are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Ashi and Ōwakudani. Hakone Pirate Ship and Hakone-en Aquarium are also worth visiting.
Parking
Free wi-fi
Free parking
Parking Onsite
Terrace
Room options
20
North Wing 101 Or 103 Bbq Terrace No Pets Allowed
Room details
991 ft²
31
South Wing 102 Bbq Terrace No Pets Allowed
Room details
991 ft²
22
North Wing 105 Or 106 Bbq Terrace Dog Friendly
Room details
991 ft²
21
North Wing 104 Bbq Terrace No Pets Allowed
Room details
991 ft²
26
South Wing 104 Or 105 Bbq Terrace Dog Friendly
Room details
991 ft²
21
North Wing 102 No Pets Allowed
Room details
991 ft²
31
South Wing 103 Bbq Terrace No Pets Allowed
Room details
991 ft²
26
South Wing 101 Bbq Terrace No Pets Allowed
Room details
991 ft²
Guest reviews of Rakuten STAY VILLA Hakone Sengokuhara
Based on 328 verified reviews
What guests think
AI-generated summary based on recent guest reviews
At Rakuten STAY VILLA Hakone Sengokuhara, guests consistently applaud the spacious, well-equipped villas with private onsen baths and family-friendly features, while noting recurring hassles with self check-in, limited on-site staff support, and confusing parking or access between buildings.
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What guests think
At Rakuten STAY VILLA Hakone Sengokuhara, guests consistently applaud the spacious, well-equipped villas with private onsen baths and family-friendly features, while noting recurring hassles with self check-in, limited on-site staff support, and confusing parking or access between buildings.
Cleanliness and maintenance draw plenty of praise, but several reviews describe odors, stained linens, malfunctioning amenities, or features that didn’t match expectations. The location works well for travelers with cars and a bus stop is nearby, yet some found parking distant or hard to locate and walking routes without sidewalks unsafe for families. Expect roomy, self-catering stays with relaxing baths, but plan for DIY procedures and occasional inconsistencies.
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AI-generated summary based on recent guest reviews
Facilities
Private in-villa onsen baths and foot baths are frequent highlights, alongside well-equipped kitchens and laundry machines; some villas also offer BBQ setups or beer servers. A few amenities proved unreliable (especially fireplaces and a beer server), and some guests struggled with bath temperature control.
Related guest reviews
Kei
20 Nov 2025
·
Stayed 1 night
Biqi
4 Oct 2025
·
Stayed 2 nights
こういち
19 Aug 2024
·
Stayed 1 night
Alesya
7 Feb 2026
·
Stayed 1 night
Ryoichi
29 Oct 2024
·
Stayed 1 night
???
26 Nov 2025
·
Stayed 2 nights
Brian
5 Oct 2025
·
Stayed 2 nights
Go
26 Sept 2025
·
Stayed 1 night
HAO HUI
6 Feb 2026
·
Stayed 1 night
あきこ
30 May 2023
·
Stayed 1 night
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AI-generated summary based on recent guest reviews
Cleanliness
Many guests found villas clean and well kept, but cleanliness and upkeep were inconsistent. Reports include odors, stained pillows, dirty appliances or outdoor tables, and pet-related smells.
Related guest reviews
Alesya
7 Feb 2026
·
Stayed 1 night
Ikuya
17 Nov 2025
·
Stayed 1 night
younghwan
10 Jun 2025
·
Stayed 1 night
Yat Kwan
18 Aug 2024
·
Stayed 2 nights
Ryoichi
29 Oct 2024
·
Stayed 1 night
SHIZUKA
1 Apr 2022
·
Stayed 1 night
Luis
11 Nov 2025
·
Stayed 2 nights
KATSUHIKO
21 Jun 2025
·
Stayed 1 night
??
19 Jul 2023
·
Stayed 1 night
SHIHO
15 May 2025
·
Stayed 1 night
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AI-generated summary based on recent guest reviews
Rooms
Villas are spacious, modern, and comfortable for families and groups, with ample living areas. Some noted traffic or environmental noise, and one review said certain features were smaller or different than photos.
Related guest reviews
Fanlong
15 Jun 2024
·
Stayed 2 nights
Alesya
7 Feb 2026
·
Stayed 1 night
Brandon
13 Nov 2025
·
Stayed 2 nights
CHULWHAN
6 Nov 2023
·
Stayed 3 nights
Ikuya
17 Nov 2025
·
Stayed 1 night
Misuzu
28 Sept 2025
·
Stayed 1 night
KATSUHIKO
21 Jun 2025
·
Stayed 1 night
Brian
24 Jun 2023
·
Stayed 1 night
Jerome
14 Oct 2023
·
Stayed 2 nights
Lo
11 Jul 2023
·
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AI-generated summary based on recent guest reviews
Service
Service leans toward self check-in with limited on-site staff; several guests found the process lengthy, confusing, or unresponsive, and communication about changes or late checkout felt inflexible to some. Others mentioned helpful, multilingual support when they reached staff.
Related guest reviews
Chien Nan
13 Oct 2025
·
Stayed 2 nights
KO
26 Feb 2026
·
Stayed 1 night
Brandon
13 Nov 2025
·
Stayed 2 nights
Adelene
20 Nov 2022
·
Stayed 2 nights
Kwun Chung
11 Dec 2023
·
Stayed 1 night
takako
15 Sept 2024
·
Stayed 1 night
Ya Wen
26 Feb 2026
·
Stayed 2 nights
Brian
5 Oct 2025
·
Stayed 2 nights
Ricky
9 Sept 2023
·
Brian
24 Jun 2023
·
Stayed 1 night
Was this helpful?
AI-generated summary based on recent guest reviews
Location
Convenient for drivers, and a bus stop is nearby. Repeated comments mention distant or hard-to-find parking for some villas, routes without sidewalks that feel unsafe with luggage or children, and occasional difficulty locating the correct building.
Related guest reviews
Kin Chong
30 Jul 2024
·
Stayed 2 nights
Kwan Yiu
12 Apr 2023
·
Stayed 2 nights
こういち
19 Aug 2024
·
Stayed 1 night
Paula
30 Dec 2024
·
Stayed 2 nights
Domenic
19 Sept 2025
·
Stayed 1 night
Crystal
28 Sept 2025
·
Stayed 2 nights
TORU
25 Jul 2024
·
Stayed 2 nights
??
26 Nov 2024
·
Stayed 1 night
SHINICHI
24 Nov 2023
·
Stayed 1 night
Lo
11 Jul 2023
·
Was this helpful?
AI-generated summary based on recent guest reviews
Dining
Most guests self-catered using the well-equipped kitchen, and several enjoyed BBQs, with one wishing for basic seasonings. A beer server feature was appreciated when working, though one stay reported a malfunction.
Related guest reviews
yau yee erica
19 May 2023
·
Stayed 2 nights
こういち
19 Aug 2024
·
Stayed 1 night
スミ
7 Sept 2024
·
Stayed 2 nights
あきこ
5 Aug 2025
·
Stayed 2 nights
Ikuya
17 Nov 2025
·
Stayed 1 night
mayumi
14 Aug 2023
·
Stayed 1 night
Takayoshi
12 Jul 2024
·
Stayed 2 nights
Nicole
7 Oct 2025
·
Stayed 1 night
Go
26 Sept 2025
·
Stayed 1 night
Lo
11 Jul 2023
·
Was this helpful?
AI-generated summary based on recent guest reviews
Yvonne
20 Aug 2026
·
Stayed 2 nights
Simon
29 Jul 2026
·
Stayed 1 night
Christian
26 Jul 2026
·
Stayed 1 night
Carlos
14 Jul 2026
·
Stayed 2 nights
stuart
11 Jul 2026
·
Stayed 1 night
FAQs about Rakuten STAY VILLA Hakone Sengokuhara
Is parking available at the property?
Yes, free parking is available on-site.
Are pets allowed at the property?
No pets are allowed, but service animals are permitted.
What are the check-in and check-out times?
Check-in is at 3:00 PM and check-out is at 10:00 AM. Early or late check-in/check-out availability is not specified.
What is the location of the property in relation to key landmarks?
The property is located in Sengokuhara, Hakone, close to attractions like Hakone Kowakien Yunessun, Hakone Hot Springs, Lake Ashi, and Fuji Safari Park.
What are the policies for guests staying with children?
Children are welcome at the property, but rollaway or extra beds are not available, and cribs are not provided.
What are the policies regarding extra beds and cribs?
Extra beds and cribs are not available at the property.
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Instant AI responses are based on hotel information
Prices for upcoming dates
Su | Mo | Tu | We | Th | Fr | Sa |
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Su | Mo | Tu | We | Th | Fr | Sa |
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-11-10: NO DATA
- 2026-11-11: NO DATA
- 2026-11-12: NO DATA
- 2026-11-13: 358.27835519119265USD
- 2026-11-14: 517.150523307129USD
- 2026-11-15: 330.35296788720706USD
- 2026-11-16: 329.5625349803467USD
- 2026-11-17: 325.27839133630374USD
- 2026-11-18: 310.0958710136719USD
- 2026-11-19: 301.71051790631105USD
- 2026-11-20: 372.1556648735047USD
- 2026-11-21: NO DATA
- 2026-11-22: 739.1264097925416USD
- 2026-11-23: 305.45788969253545USD
- 2026-11-24: 413.30751878073124USD
- 2026-11-25: 363.4581239794007USD
- 2026-11-26: 350.386971816742USD
- 2026-11-27: 306.81969538320925USD
- 2026-11-28: 669.614267814148USD
- 2026-11-29: 389.1034763176575USD
- 2026-11-30: 350.386971816742USD
- 2026-12-01: 299.5137488320313USD
- 2026-12-02: 306.81969538320925USD
- 2026-12-03: 306.81969538320925USD
- 2026-12-04: 389.1034763176575USD
- 2026-12-05: 624.8219627098389USD
- 2026-12-06: NO DATA
- 2026-12-07: 346.0867307781372USD
- 2026-12-08: 328.6082814307251USD
- 2026-12-09: 394.94486496698USD
- 2026-12-10: 306.81969538320925USD
- 2026-12-11: NO DATA
- 2026-12-12: 642.4130599299317USD
- 2026-12-13: 385.0678086671448USD
- 2026-12-14: 371.48970718817145USD
- 2026-12-15: 322.33612650292974USD
- 2026-12-16: 338.9310152797852USD
- 2026-12-17: NO DATA
- 2026-12-18: 371.66860854794317USD
- 2026-12-19: 790.4034232113648USD
- 2026-12-20: 346.7588224180298USD
- 2026-12-21: 461.3625793718262USD
- 2026-12-22: 428.958998568512USD
- 2026-12-23: 461.7056402668763USD
- 2026-12-24: 599.3157596390992USD
- 2026-12-25: 588.5904214797364USD
- 2026-12-26: 916.9350445321656USD
- 2026-12-27: 829.5671980563355USD
- 2026-12-28: 735.4991754036256USD
- 2026-12-29: 963.2311512918092USD
- 2026-12-30: 966.4919750912477USD
- 2026-12-31: NO DATA
- 2027-01-01: 958.6587456727295USD
- 2027-01-02: 954.3646385886842USD
- 2027-01-03: 928.4906693583986USD
- 2027-01-04: 369.74024234719855USD
- 2027-01-05: 369.1623289378052USD
- 2027-01-06: 392.3155334838868USD
- 2027-01-07: 392.3155334838868USD
- 2027-01-08: 468.7371516577149USD
- 2027-01-09: 655.9243656937867USD
- 2027-01-10: 640.8357185983888USD
Check-in must be done by someone who is at least 18 years old.
Age Requirements
Minimum age to check in is 18 years old
Pets
Service animals are allowed;Service animals are exempt from fees/restrictions;Pets not allowed;
Front Desk Services
Contactless check-in and contactless check-out are available; There is no front desk at this property. Guests will receive an email within 24 hours before arrival with check-in instructions and an access code. Guests can access their accommodation through a private entrance. Information provided by the property may be translated using automated translation tools.
Identification
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges;
Children And Extra Bed Policy
Extra-person charges may apply and vary depending on property policy; This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room; No cribs (infant beds) availableNo rollaway/extra beds available
Dining
Price for extra breakfasts: Contact hotel for detailsContact the property to see if extra breakfast is available. If so, you can pay for it at the property.
Mandatory Fees And Taxes
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.
Popular amenities
Parking
Free wi-fi
Free parking
Parking Onsite
Terrace
Parking
Parking
Free parking
Parking Onsite
Internet
Free wi-fi
Activities
Terrace