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citizenM Chicago Downtown

298 $

/ Nacht

Ø-Preis September

citizenM Chicago Downtown - Image 1

citizenM Chicago Downtown - Zimmer

citizenM Chicago Downtown - Zimmer

citizenM Chicago Downtown - Restaurant

citizenM Chicago Downtown - Badezimmer

Preise für citizenM Chicago Downtown

Reisedaten auswählen, um Preise und Verfügbarkeit anzuzeigen

298 $

/ Nacht

Ø-Preis September

Monatliche Durchschnittspreise

In citizenM Chicago Downtown liegt der Preis pro Nacht im günstigsten Monat (Januar) durchschnittlich bei 108 $ und im teuersten Monat (Juni) bei 361 $, basierend auf den letzten 12 Monaten.

Durchschnittlicher Preis pro Nacht in citizenM Chicago Downtown nach Monat, letzte 12 Monate (USD)
Monat	Durchschnittspreis
Januar	108 $
Februar	131 $
März	157 $
April	200 $
Mai	330 $
Juni	361 $
Juli	314 $
August	251 $
September	298 $
Oktober	279 $
November	163 $
Dezember	144 $

Am teuersten: Juni (ca. 361 $)

Am günstigsten: Januar (ca. 108 $)

Über diese Unterkunft

Für deine Freizeit steht Folgendes zur Verfügung: Fitnessmöglichkeiten, kostenloses WLAN und ein Gemeinschaftswohnzimmer.

Restaurant
Nichtraucher-Zimmer
Business-Center
Bankett-Ausstattung
Gepäckaufbewahrung
Allergikerzimmer verfügbar

Standort

80 East Wacker Place, Theaterbezirk, Chicago, Illinois, USA

Michigan Avenue (0.1 Meilen)

Chicago Riverwalk (0.1 Meilen)

State Street (0.2 Meilen)

Michigan Avenue Bridge (0.2 Meilen)

Grant Park (0.2 Meilen)

Chicago Cultural Center (0.2 Meilen)

Weitere Informationen zum Ort

Zimmeroptionen

9

Zimmer, 1 King-Bett (High Floor)

Zimmerdetails

1 Großes Doppelbett

Anzahl Schlafplätze 2

151 ft²

Klimaanlage

Heizung

WLAN (kostenlos)

5

Zimmer, 1 King-Bett (Mobility Accessible, Roll-In Shower)

Zimmerdetails

1 Großes Doppelbett

Anzahl Schlafplätze 2

151 ft²

Klimaanlage

Heizung

WLAN (kostenlos)

9

Zimmer, 1 King-Bett

Zimmerdetails

1 Großes Doppelbett

Anzahl Schlafplätze 2

151 ft²

Klimaanlage

Heizung

WLAN (kostenlos)

16

Premium-Zimmer, 1 King-Bett (View)

Zimmerdetails

1 Großes Doppelbett

Anzahl Schlafplätze 2

151 ft²

Klimaanlage

Heizung

WLAN (kostenlos)

Gästebewertungen zu citizenM Chicago Downtown

8.7

Fantastisch

Basierend auf 4.334 verifizierten Bewertungen

Was Gäste sagen

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Im citizenM Chicago Downtown loben Reisende die zentrale Lage mit guter Erreichbarkeit zu Fuß, das moderne Design, das freundliche Personal und die lebhaften Gemeinschaftsbereiche. Die Zimmer sind mit Technologie ausgestattet und verfügen über einen gut ausgestatteten Fitnessraum, was besonders Alleinreisende und Kurzaufenthalte in der Stadt anspricht.

Leistungen

Reinigung

Zimmer

Dienstleistung

Standort

Gastronomie

War das hilfreich?

Was Gäste sagen

Im citizenM Chicago Downtown loben Reisende die zentrale Lage mit guter Erreichbarkeit zu Fuß, das moderne Design, das freundliche Personal und die lebhaften Gemeinschaftsbereiche. Die Zimmer sind mit Technologie ausgestattet und verfügen über einen gut ausgestatteten Fitnessraum, was besonders Alleinreisende und Kurzaufenthalte in der Stadt anspricht.

Die Zimmer sind kompakt mit Betten an der Wand, begrenztem Stauraum und eingeschränkter Privatsphäre. Die Steuerung erfolgt über ein Tablet, das einige als verwirrend oder umständlich empfinden. Zu den wiederkehrenden Nachteilen gehören Klimaanlagen- und Kondenswasserlecks, gelegentliche Temperaturprobleme sowie ein Selbstbedienungsmodell ohne Portierservice oder kostenlosen Kaffee. Außerdem sind die Parkmöglichkeiten außerhalb des Hotels und können teuer sein. Erwarten Sie einen stilvollen und effizienten Aufenthalt, der am besten für Alleinreisende oder Paare geeignet ist, die Wert auf Lage und Design legen, weniger auf Platz und traditionelle Annehmlichkeiten.

Leistungen

Reinigung

Zimmer

Dienstleistung

Standort

Gastronomie

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Leistungen

Moderne Gemeinschaftsbereiche (Bar, Lounge, Terrasse/Dachterrasse) und ein gut ausgestattetes, rund um die Uhr geöffnetes Fitnessstudio erhalten häufig Lob. Das Ein- und Auschecken erfolgt in Selbstbedienung. Es gibt keinen Portierservice; die Parkmöglichkeiten befinden sich außerhalb des Hotels und können kostspielig sein.

Ähnliche Gästebewertungen

10

Johan

28. Nov. 2025

·

Aufenthalt am 2 Nächte

Good location and great gym open 24/7

Good location and great gym open 24/7

10

Enesa

26. Mai 2025

·

Aufenthalt am 2 Nächte

The staff is super nice and friendly! Always offering recommendations when needed. It is such a vibe with the bar and patio area and places to sit and relax. Easy to get around

The staff is super nice and friendly! Always offering recommendations when needed. It is such a vibe with the bar and patio area and places to sit and relax. Easy to get around

8

Juliana

2. Sept. 2025

·

Aufenthalt am 3 Nächte

Best gym ever. Lovely and interesting common spaces. Great breakfast. Cool vibe. Rooms ideal for one but difficult if with another- small details like the ability to control one light fixture rather than all-or-nothing, become important when you don’t want to wake your sleeping companion. Also room can be controlled centrally which also means that your lights and blinds may come on while you are asleep if a mistake is made centrally as happened to me.

Best gym ever. Lovely and interesting common spaces. Great breakfast. Cool vibe. Rooms ideal for one but difficult if with another- small details like the ability to control one light fixture rather than all-or-nothing, become important when you don’t want to wake your sleeping companion. Also room can be controlled centrally which also means that your lights and blinds may come on while you are asleep if a mistake is made centrally as happened to me.

10

Cindy

23. Nov. 2025

·

Aufenthalt am 3 Nächte

The room was clean! Booked the CitizenM for our anniversary trip, staff surprised us with a sweet gesture (card and snacks). The hotel is in the perfect location. Quiet and very aesthetically pleasing hotel overall. Loved the bar in the hotel and the drinks of course!

The room was clean! Booked the CitizenM for our anniversary trip, staff surprised us with a sweet gesture (card and snacks). The hotel is in the perfect location. Quiet and very aesthetically pleasing hotel overall. Loved the bar in the hotel and the drinks of course!

8

Paul Wm

15. Aug. 2025

·

Aufenthalt am 1 Nacht

The hotel is on the 4th floor with limited signage in front. Parking is two blocks away at $50 a day. I arrived in the middle of a heavy rain storm. They handed me an umbrella for the walk back. Facility is immaculate and perfect if you are not driving.

The hotel is on the 4th floor with limited signage in front. Parking is two blocks away at $50 a day. I arrived in the middle of a heavy rain storm. They handed me an umbrella for the walk back. Facility is immaculate and perfect if you are not driving.

10

Carmen S

15. Juli 2025

·

Aufenthalt am 3 Nächte

Great location. Loved that the restaurant was open 24/7, especially since we arrived at 1:30AM and hadn’t had anything to eat.

Great location. Loved that the restaurant was open 24/7, especially since we arrived at 1:30AM and hadn’t had anything to eat.

10

Alicia

27. Sept. 2025

·

Aufenthalt am 1 Nacht

The living room and outdoor space was a great touch. Location was excellent.

The living room and outdoor space was a great touch. Location was excellent.

10

MICHELLE ROSA

10. Aug. 2025

·

Aufenthalt am 2 Nächte

This hotel is in the perfect area. The rooms are extremely clean. The technology is beyond amazing. Great bar and rooftop. Really enjoyed my stay. They accommodated my early check in. All areas are extremely clean.

This hotel is in the perfect area. The rooms are extremely clean. The technology is beyond amazing. Great bar and rooftop. Really enjoyed my stay. They accommodated my early check in. All areas are extremely clean.

10

Katelyn

31. Aug. 2025

·

Aufenthalt am 2 Nächte

Great location, wonderful amenities, rooms are small but very clean high tech and comfortable beds with storage. Only draw back was no valet parking, self parking is close so still convenient

Great location, wonderful amenities, rooms are small but very clean high tech and comfortable beds with storage. Only draw back was no valet parking, self parking is close so still convenient

10

Christine

17. Aug. 2025

·

Aufenthalt am 2 Nächte

This is a very modern and stylish hotel, located near a major crossing from the Loop to the Magnificent Mile and a straight walk to the West Loop. In other words, a great place to stay if you like to walk—and Chicago is a truly great walking city. The service is exceptional—very nice staff and great technology that is not just clever, but it works reliably. The lobby and bar are decorated with great primary colors and has a capacious bar/breakfast space, an outdoor terrace and a living room. The individual hotel rooms are simple, but very nice. Breakfast buffet was outstanding in general, but also with terrific service and a very reasonable price.

This is a very modern and stylish hotel, located near a major crossing from the Loop to the Magnificent Mile and a straight walk to the West Loop. In other words, a great place to stay if you like to walk—and Chicago is a truly great walking city. The service is exceptional—very nice staff and great technology that is not just clever, but it works reliably. The lobby and bar are decorated with great primary colors and has a capacious bar/breakfast space, an outdoor terrace and a living room. The individual hotel rooms are simple, but very nice. Breakfast buffet was outstanding in general, but also with terrific service and a very reasonable price.

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Reinigung

Zimmer und öffentliche Bereiche werden im Allgemeinen als sehr sauber beschrieben, aber die Konsistenz von Wartung und Reinigung variiert. Mehrere Gäste berichten von Kondenswasserlecks an der Klimaanlage und gelegentlich fehlenden Handtüchern oder langsamer Reaktion auf Anfragen.

Ähnliche Gästebewertungen

10

David

21. Nov. 2025

·

Aufenthalt am 2 Nächte

Clean room and easy check in.

Clean room and easy check in.

6

Karin

10. Juli 2025

·

Aufenthalt am 2 Nächte

The hotel was very dirty, the room was not very clean and neither was the bathroom. and the AC vents were leaking water all night. The response from management was telling me to put towels on the floor.

The hotel was very dirty, the room was not very clean and neither was the bathroom. and the AC vents were leaking water all night. The response from management was telling me to put towels on the floor.

6

Alexis

26. Juli 2025

·

Aufenthalt am 3 Nächte

Please upgrade your HVAC system. Could have fallen several times because of condensation on the floor. You are in a great location and have the potential to be beyond amazing. Your breakfast is awesome and the staff was very considerate. Shout out to Jack who makes sure you pay for the breakfast 😉

Please upgrade your HVAC system. Could have fallen several times because of condensation on the floor. You are in a great location and have the potential to be beyond amazing. Your breakfast is awesome and the staff was very considerate. Shout out to Jack who makes sure you pay for the breakfast 😉

4

Cartez

3. Nov. 2025

·

Aufenthalt am 1 Nacht

Room was way too small didn’t have any towels had to call three different times. Will never stay again

Room was way too small didn’t have any towels had to call three different times. Will never stay again

10

Zackwrie

16. Nov. 2025

·

Aufenthalt am 1 Nacht

Super clean. Friendly staff. Great location. Will be back.

Super clean. Friendly staff. Great location. Will be back.

6

Crystal

7. Okt. 2025

·

Aufenthalt am 3 Nächte

I read many reviews across business and casual travelers and I don't consider myself bourgeois- which is why I selected price over brand and quality but I'll probably never stay here again. Ok so pro's and cons: Pros's Great and engaging team members- great staff!! Very comfy duvet- I wanted to buy it. Absolutely perfect as my room never changed temps and I was cold (more on that later!) Amazing towels- so fluffy, soft and absorbent Nice common areas- I was amused and loved the decor. Plenty of space to spread out, work or just hang out. Cons small room -there's no way I could stay with another person due to no expectation of any privacy. Horribly hard/stiff bed- My back progressively felt worse every day of stay. I do 12-20 trips a year; I can sleep virtually anywhere without issue; this was THE WORST BED I've ever slept in. The temp never changed despite my adjustments via the ipad. Nothing ever blew other than the ventilator to circulate air. There was puke outside the door for a full day (early AM when i left for work to late day- after 6 pm when i retuned); we couldnt clean that as soon as discovered? no real amenities here and I get itsscaled down for price. But go across the street to L7 for similar pricing (i certainly will!) and more quality. Leave this for backpackers who want a bed for a night or two.

I read many reviews across business and casual travelers and I don't consider myself bourgeois- which is why I selected price over brand and quality but I'll probably never stay here again. Ok so pro's and cons: Pros's Great and engaging team members- great staff!! Very comfy duvet- I wanted to buy it. Absolutely perfect as my room never changed temps and I was cold (more on that later!) Amazing towels- so fluffy, soft and absorbent Nice common areas- I was amused and loved the decor. Plenty of space to spread out, work or just hang out. Cons small room -there's no way I could stay with another person due to no expectation of any privacy. Horribly hard/stiff bed- My back progressively felt worse every day of stay. I do 12-20 trips a year; I can sleep virtually anywhere without issue; this was THE WORST BED I've ever slept in. The temp never changed despite my adjustments via the ipad. Nothing ever blew other than the ventilator to circulate air. There was puke outside the door for a full day (early AM when i left for work to late day- after 6 pm when i retuned); we couldnt clean that as soon as discovered? no real amenities here and I get itsscaled down for price. But go across the street to L7 for similar pricing (i certainly will!) and more quality. Leave this for backpackers who want a bed for a night or two.

10

Megan

14. Aug. 2025

·

Aufenthalt am 1 Nacht

Room was clean, location was ideal, and staff was helpful/friendly

Room was clean, location was ideal, and staff was helpful/friendly

8

Ana Melissa Barroso

3. Juli 2025

·

Aufenthalt am 2 Nächte

Everything is perfect, the only issue was the AC was leaking water and I didn’t sleep because it. I reported to the staff and they only sent cleaning team to put some towels in the floor. Location good, really close to rivewalk.

Everything is perfect, the only issue was the AC was leaking water and I didn’t sleep because it. I reported to the staff and they only sent cleaning team to put some towels in the floor. Location good, really close to rivewalk.

2

Julio

15. Juli 2025

·

Aufenthalt am 3 Nächte

I've stayed at hotels across the spectrum—luxury, boutique, budget—and never encountered anything as unsafe or misrepresented as CitizenM Chicago. We checked in late on July 3rd and were assigned a room via their glorified self-check-in kiosk. It was unbearably hot, the AC was broken, and the ceiling vent was leaking onto the floor all night. By morning, half the floor was soaked. My partner slipped twice and got hurt. Sleep was impossible. The front desk agent told us, word-for-word: "All the rooms leak. It's because it's summer. Even if I move you, I can guarantee the next one will too." They moved us to a larger handicap room—same issue: no AC, dripping vent, soaked floor. We were told to check out if we didn't like it…on July 4th weekend, during NASCAR, when every hotel was sold out. We were trapped. Other "features" of this $650+ stay: - 70°F fridge - No ice machines - A useless in-room iPad - Lights that failed - A dim, tiny TV - Two outlets—total Every request met with: "Come to the lobby yourself." We contacted Expedia. The hotel initially refused to refund. Only after I rejected Expedia's insulting $25 "OneKeyCash" did they finally push a full refund through—days later. Let that sink in: we had to fight for a refund on a dangerous, uninhabitable room. CitizenM markets itself as minimalist chic. In reality, it's cheap, broken, and unapologetic. Not hospitality—just dysfunction with branding.

I've stayed at hotels across the spectrum—luxury, boutique, budget—and never encountered anything as unsafe or misrepresented as CitizenM Chicago. We checked in late on July 3rd and were assigned a room via their glorified self-check-in kiosk. It was unbearably hot, the AC was broken, and the ceiling vent was leaking onto the floor all night. By morning, half the floor was soaked. My partner slipped twice and got hurt. Sleep was impossible. The front desk agent told us, word-for-word: "All the rooms leak. It's because it's summer. Even if I move you, I can guarantee the next one will too." They moved us to a larger handicap room—same issue: no AC, dripping vent, soaked floor. We were told to check out if we didn't like it…on July 4th weekend, during NASCAR, when every hotel was sold out. We were trapped. Other "features" of this $650+ stay: - 70°F fridge - No ice machines - A useless in-room iPad - Lights that failed - A dim, tiny TV - Two outlets—total Every request met with: "Come to the lobby yourself." We contacted Expedia. The hotel initially refused to refund. Only after I rejected Expedia's insulting $25 "OneKeyCash" did they finally push a full refund through—days later. Let that sink in: we had to fight for a refund on a dangerous, uninhabitable room. CitizenM markets itself as minimalist chic. In reality, it's cheap, broken, and unapologetic. Not hospitality—just dysfunction with branding.

2

Aden

12. Nov. 2025

·

Aufenthalt am 1 Nacht

Was just very drity

Was just very drity

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Zimmer

Kompakte, technologieorientierte Zimmer eignen sich für Alleinreisende. Viele bemerken Betten, die an der Wand stehen, minimalen Stauraum und Milchglasbäder, die die Privatsphäre einschränken. Komfort und Lärmpegel variieren, und einige finden die Tablet-Steuerung unintuitiv.

Ähnliche Gästebewertungen

8

Amy

23. Nov. 2025

·

Aufenthalt am 3 Nächte

Pretty cool hotel with a modern vibe. The rooms are small with the bed up against the wall, so it’s surrounded by 3 walls. It was just a little weird because one of us (between my husband and I) would have to climb over the other if we had to get up in the middle of the night. This is the first time I’ve stayed at a hotel that didn’t supply wash cloths or cups in the room (they did supply towels). There’s also no coffee maker in the room. The staff were friendly and it was pretty quiet for being downtown. The location is great!

Pretty cool hotel with a modern vibe. The rooms are small with the bed up against the wall, so it’s surrounded by 3 walls. It was just a little weird because one of us (between my husband and I) would have to climb over the other if we had to get up in the middle of the night. This is the first time I’ve stayed at a hotel that didn’t supply wash cloths or cups in the room (they did supply towels). There’s also no coffee maker in the room. The staff were friendly and it was pretty quiet for being downtown. The location is great!

8

Juliana

2. Sept. 2025

·

Aufenthalt am 3 Nächte

Best gym ever. Lovely and interesting common spaces. Great breakfast. Cool vibe. Rooms ideal for one but difficult if with another- small details like the ability to control one light fixture rather than all-or-nothing, become important when you don’t want to wake your sleeping companion. Also room can be controlled centrally which also means that your lights and blinds may come on while you are asleep if a mistake is made centrally as happened to me.

Best gym ever. Lovely and interesting common spaces. Great breakfast. Cool vibe. Rooms ideal for one but difficult if with another- small details like the ability to control one light fixture rather than all-or-nothing, become important when you don’t want to wake your sleeping companion. Also room can be controlled centrally which also means that your lights and blinds may come on while you are asleep if a mistake is made centrally as happened to me.

8

Gary

24. Juli 2025

·

Aufenthalt am 2 Nächte

Nice hotel. Good energy and great location. Restaurants and bar and common areas are good form hanging out. Only shortcoming of the hotel is that the rooms are very small and the configuration of the bed being closed in on three sides made it difficult for two people to share and get in/out comfortably.

Nice hotel. Good energy and great location. Restaurants and bar and common areas are good form hanging out. Only shortcoming of the hotel is that the rooms are very small and the configuration of the bed being closed in on three sides made it difficult for two people to share and get in/out comfortably.

8

Crystal

29. Aug. 2025

·

Aufenthalt am 3 Nächte

The sirens and loud vehicles at night called for a horrible stay. Every night there was so much noise and the rooms advertised SOUNDPROOF! Not true at all. The rooms are also like cruise cabins rooms, very small.

The sirens and loud vehicles at night called for a horrible stay. Every night there was so much noise and the rooms advertised SOUNDPROOF! Not true at all. The rooms are also like cruise cabins rooms, very small.

8

MARIA ISABEL

4. Mai 2025

·

Aufenthalt am 6 Nächte

Great location, close to riverwalk and public transit. There are lots of walkable places to eat. 4 stars for overall rating because of the room size. The room was slightly too small for me and my husband. Would have liked some more space to sit and eat or watch TV. You'd have to hop into bed to watch TV.

Great location, close to riverwalk and public transit. There are lots of walkable places to eat. 4 stars for overall rating because of the room size. The room was slightly too small for me and my husband. Would have liked some more space to sit and eat or watch TV. You'd have to hop into bed to watch TV.

6

Deborah

3. Aug. 2025

·

Aufenthalt am 2 Nächte

Pro's: nice staff, clean, good location, fun pop art everywhere. Con's: No valet parking! 50$ at a garage. No one to help with luggage. Minimalist room furnishings means no drawers to put away clothes, no place to put luggage, no place to put toiletries in bathroom, a sink the size of an airplane sink (water everywhere.) AND NO PHONE CHARGING STATIONS ON EITHER SIDE OF THE BED?!?!? Only on shelf across the room. 😳

Pro's: nice staff, clean, good location, fun pop art everywhere. Con's: No valet parking! 50$ at a garage. No one to help with luggage. Minimalist room furnishings means no drawers to put away clothes, no place to put luggage, no place to put toiletries in bathroom, a sink the size of an airplane sink (water everywhere.) AND NO PHONE CHARGING STATIONS ON EITHER SIDE OF THE BED?!?!? Only on shelf across the room. 😳

10

Nick

26. Okt. 2025

·

Aufenthalt am 1 Nacht

First time at a citizen m. Is certainly a different kind of place, but we enjoyed it. Room is small, like access to the bed was from one side only, but very comfortable

First time at a citizen m. Is certainly a different kind of place, but we enjoyed it. Room is small, like access to the bed was from one side only, but very comfortable

6

Crystal

7. Okt. 2025

·

Aufenthalt am 3 Nächte

I read many reviews across business and casual travelers and I don't consider myself bourgeois- which is why I selected price over brand and quality but I'll probably never stay here again. Ok so pro's and cons: Pros's Great and engaging team members- great staff!! Very comfy duvet- I wanted to buy it. Absolutely perfect as my room never changed temps and I was cold (more on that later!) Amazing towels- so fluffy, soft and absorbent Nice common areas- I was amused and loved the decor. Plenty of space to spread out, work or just hang out. Cons small room -there's no way I could stay with another person due to no expectation of any privacy. Horribly hard/stiff bed- My back progressively felt worse every day of stay. I do 12-20 trips a year; I can sleep virtually anywhere without issue; this was THE WORST BED I've ever slept in. The temp never changed despite my adjustments via the ipad. Nothing ever blew other than the ventilator to circulate air. There was puke outside the door for a full day (early AM when i left for work to late day- after 6 pm when i retuned); we couldnt clean that as soon as discovered? no real amenities here and I get itsscaled down for price. But go across the street to L7 for similar pricing (i certainly will!) and more quality. Leave this for backpackers who want a bed for a night or two.

I read many reviews across business and casual travelers and I don't consider myself bourgeois- which is why I selected price over brand and quality but I'll probably never stay here again. Ok so pro's and cons: Pros's Great and engaging team members- great staff!! Very comfy duvet- I wanted to buy it. Absolutely perfect as my room never changed temps and I was cold (more on that later!) Amazing towels- so fluffy, soft and absorbent Nice common areas- I was amused and loved the decor. Plenty of space to spread out, work or just hang out. Cons small room -there's no way I could stay with another person due to no expectation of any privacy. Horribly hard/stiff bed- My back progressively felt worse every day of stay. I do 12-20 trips a year; I can sleep virtually anywhere without issue; this was THE WORST BED I've ever slept in. The temp never changed despite my adjustments via the ipad. Nothing ever blew other than the ventilator to circulate air. There was puke outside the door for a full day (early AM when i left for work to late day- after 6 pm when i retuned); we couldnt clean that as soon as discovered? no real amenities here and I get itsscaled down for price. But go across the street to L7 for similar pricing (i certainly will!) and more quality. Leave this for backpackers who want a bed for a night or two.

6

Whitney N

4. Okt. 2025

·

Aufenthalt am 5 Nächte

I am disappointed to have to leave this review. The hotel is stylish, with comfortable beds and nice location but that is where the good news ends. The bathrooms are in a glass enclosure in the center of the room, allowing zero privacy. This is the first hotel I have ever been to that didn’t offer their guests coffee in the morning. Not even a coffee maker in the room. And when I asked the bartender at the restaurant if there was coffee for the guests anywhere, she rang me up ($7 for 2 drip coffees) with an attitude I’ve rarely seen. Service was truly hit or miss. Cleaning during your stay literally only consisted of making the bed and changing the towels. If you’re okay with a very expensive mixed bag, take your chances.

I am disappointed to have to leave this review. The hotel is stylish, with comfortable beds and nice location but that is where the good news ends. The bathrooms are in a glass enclosure in the center of the room, allowing zero privacy. This is the first hotel I have ever been to that didn’t offer their guests coffee in the morning. Not even a coffee maker in the room. And when I asked the bartender at the restaurant if there was coffee for the guests anywhere, she rang me up ($7 for 2 drip coffees) with an attitude I’ve rarely seen. Service was truly hit or miss. Cleaning during your stay literally only consisted of making the bed and changing the towels. If you’re okay with a very expensive mixed bag, take your chances.

8

KrIs

27. Mai 2025

·

Aufenthalt am 3 Nächte

The common spaces were fun and accessible. The room was smaller than expected- the king size bed was the width of the room so only accessible from one side. The shower and bathroom door were frosted glass - fine for my husband and me but it would be awkward to share with others.

The common spaces were fun and accessible. The room was smaller than expected- the king size bed was the width of the room so only accessible from one side. The shower and bathroom door were frosted glass - fine for my husband and me but it would be awkward to share with others.

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Dienstleistung

Das Personal wird oft für seine Freundlichkeit und Hilfsbereitschaft gelobt, aber das Selbstbedienungsmodell und gelegentliche unhöfliche oder langsame Interaktionen führen zu gemischten Erfahrungen. Die Reinigung während des Aufenthalts erfolgt auf Anfrage und kann begrenzt sein.

Ähnliche Gästebewertungen

6

Krystal

18. Juli 2025

·

Aufenthalt am 1 Nacht

This hotel appears to be geared toward "tech bro types," it seems. They have a kiosk that you need to use to check in yourself and make your own room key. After traveling all day, I appreciate a warm welcome and a staff member to assist me with these things. There were no washcloths or hand towels in the room, but one of the staff members who was at the front desk (not checking folks in) was nice and went and got me some. Also, I want an iron in the room, not down the hallway, and one that works, not some strange iron that you need to read directions (7 steps) on the poster on the wall in a very dark "iron heaven" room! They are just trying to be too tech/hip for their own good. The lobby space and lounge area were nice.

This hotel appears to be geared toward "tech bro types," it seems. They have a kiosk that you need to use to check in yourself and make your own room key. After traveling all day, I appreciate a warm welcome and a staff member to assist me with these things. There were no washcloths or hand towels in the room, but one of the staff members who was at the front desk (not checking folks in) was nice and went and got me some. Also, I want an iron in the room, not down the hallway, and one that works, not some strange iron that you need to read directions (7 steps) on the poster on the wall in a very dark "iron heaven" room! They are just trying to be too tech/hip for their own good. The lobby space and lounge area were nice.

2

Paul

12. Sept. 2025

·

Aufenthalt am 3 Nächte

the front desk staff were rude.

the front desk staff were rude.

10

Emily

9. Okt. 2025

·

Aufenthalt am 1 Nacht

Person who helped me check in was fabulous- very funny, friendly and helpful. I forgot her name but she was African American with long braids. Also the room was impeccably clean and comfortable

Person who helped me check in was fabulous- very funny, friendly and helpful. I forgot her name but she was African American with long braids. Also the room was impeccably clean and comfortable

4

Korey

6. Juli 2025

·

Aufenthalt am 2 Nächte

Staff isn't very responsive but the hotel is nice. Not exactly what I was expecting from the pictures however,

Staff isn't very responsive but the hotel is nice. Not exactly what I was expecting from the pictures however,

10

Sarah

31. Juli 2025

·

Aufenthalt am 3 Nächte

First time at CitizenM, and I really liked it. The ipad controls felt a bit confusing to start but I got the hang of it eventually! Staff were superb, so friendly and helpful. Canteen had plenty of choice. I would have appreciated coffee in the room, but also appreciate that might be a Brit thing. Overall I would recommend and will stay again.

First time at CitizenM, and I really liked it. The ipad controls felt a bit confusing to start but I got the hang of it eventually! Staff were superb, so friendly and helpful. Canteen had plenty of choice. I would have appreciated coffee in the room, but also appreciate that might be a Brit thing. Overall I would recommend and will stay again.

8

Natalie

23. Nov. 2025

·

Aufenthalt am 2 Nächte

Front desk staff at check-in was extremely rude, rooms are very small especially for more than 1 person, location is great. Lots of usual amenities like robes or water bottles not available. No option of having anything brought to room, essentially a self service hotel which we didn’t realize. Likely wouldn’t recommend staying here until trying to be on a budget, you get what you pay for in terms of price. If you don’t care or aren’t picky about usual perks of a hotel, then this is a good option in a good central location.

Front desk staff at check-in was extremely rude, rooms are very small especially for more than 1 person, location is great. Lots of usual amenities like robes or water bottles not available. No option of having anything brought to room, essentially a self service hotel which we didn’t realize. Likely wouldn’t recommend staying here until trying to be on a budget, you get what you pay for in terms of price. If you don’t care or aren’t picky about usual perks of a hotel, then this is a good option in a good central location.

10

Iain

9. Okt. 2025

·

Aufenthalt am 1 Nacht

Great hotel in a fantastic location. Hotel staff are excellent and very friendly.

Great hotel in a fantastic location. Hotel staff are excellent and very friendly.

2

Chen

17. Juni 2025

·

Aufenthalt am 3 Nächte

The front desk there are rude, I met 2, first one is a lady, and second one is a man, but all them are very impatient, what’s worse, the room was sooooooo small, I can’t even opened up my suitcase! I won’t choose CitizenM again

The front desk there are rude, I met 2, first one is a lady, and second one is a man, but all them are very impatient, what’s worse, the room was sooooooo small, I can’t even opened up my suitcase! I won’t choose CitizenM again

10

Christopher

20. Aug. 2025

·

Aufenthalt am 3 Nächte

Ambassador went out of his way when the place was overbooked. He needs a raise!!! Went above and beyond to accommodate us at 2am due to flight delays.

Ambassador went out of his way when the place was overbooked. He needs a raise!!! Went above and beyond to accommodate us at 2am due to flight delays.

10

Keith

20. Nov. 2025

·

Aufenthalt am 3 Nächte

Staff was excellent

Staff was excellent

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Standort

Sehr zentrale Lage mit guter Erreichbarkeit zu Fuß zum Riverwalk, Millennium Park, Michigan Ave und zu öffentlichen Verkehrsmitteln. Einige Gäste bemängeln den Straßenlärm in der Nacht.

Ähnliche Gästebewertungen

10

Susan

25. Juli 2025

·

Aufenthalt am 1 Nacht

Very modern and great working spaces! Location is great

Very modern and great working spaces! Location is great

10

Javier

1. Sept. 2025

·

Aufenthalt am 2 Nächte

Great location

Great location

10

ERICA

23. Aug. 2025

·

Aufenthalt am 2 Nächte

Great place to stay! Within walking distance to nearly everything.

Great place to stay! Within walking distance to nearly everything.

8

Dirk

27. Mai 2025

·

Aufenthalt am 4 Nächte

Great location to start any city exploration. Rooms are very small. No coffee machine in room. Street noise can be on the loud side at night, especially on weekends when people with modified exhaust systems on cars or motorcycles need to show off. Since the surrounding streets have 2 decks/layers, the sound of these modified cars and motorcycles is amplified...maybe the city of Chicago should consider a noise ordinance at one point :-)

Great location to start any city exploration. Rooms are very small. No coffee machine in room. Street noise can be on the loud side at night, especially on weekends when people with modified exhaust systems on cars or motorcycles need to show off. Since the surrounding streets have 2 decks/layers, the sound of these modified cars and motorcycles is amplified...maybe the city of Chicago should consider a noise ordinance at one point :-)

10

Wei

27. Juli 2025

·

Aufenthalt am 5 Nächte

Perfect location, friendly stuff. Lovely atmosphere. Room is small, but it’s downtown so I can’t complain.

Perfect location, friendly stuff. Lovely atmosphere. Room is small, but it’s downtown so I can’t complain.

10

Nicole

8. Juli 2025

·

Aufenthalt am 2 Nächte

Great location. Felt very safe and walkable to many attractions in the area. Great safe, clean rooms - would absolutely rebook!

Great location. Felt very safe and walkable to many attractions in the area. Great safe, clean rooms - would absolutely rebook!

10

Isabel

1. Aug. 2025

·

Aufenthalt am 2 Nächte

First time solo travel and decided to stay with CitizenM and it was COMPLETELY worth it, in an ideal central location to many of the attractions available around the city and super close to millennium park, loved it and found it easy to navigate around and if you book at a good time the price is reasonable. 10/10 would 100% book again.

First time solo travel and decided to stay with CitizenM and it was COMPLETELY worth it, in an ideal central location to many of the attractions available around the city and super close to millennium park, loved it and found it easy to navigate around and if you book at a good time the price is reasonable. 10/10 would 100% book again.

10

Madhur

18. Mai 2025

·

Aufenthalt am 4 Nächte

Great value for money. Great location, breakfast and gymn. Decor is a bit avante garde,

Great value for money. Great location, breakfast and gymn. Decor is a bit avante garde,

10

Alicia

27. Sept. 2025

·

Aufenthalt am 1 Nacht

The living room and outdoor space was a great touch. Location was excellent.

The living room and outdoor space was a great touch. Location was excellent.

10

Laura

12. Aug. 2025

·

Aufenthalt am 3 Nächte

Super fun place to stay in the heart of Chicago. The lights and shades are controlled by an IPad. One of the many features is the ability to change the color and intensity of the lights. There are also built in "mood" sound tracks to play to help you unwind, relax, or focus. The location couldn't be better, just steps from shopping, river strolling, and amazing restaurants.

Super fun place to stay in the heart of Chicago. The lights and shades are controlled by an IPad. One of the many features is the ability to change the color and intensity of the lights. There are also built in "mood" sound tracks to play to help you unwind, relax, or focus. The location couldn't be better, just steps from shopping, river strolling, and amazing restaurants.

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KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Gastronomie

Das Frühstück wird häufig gelobt, und die Bar/rund um die Uhr verfügbaren Optionen sind praktisch, wobei die Preise variieren. Mehreren Gästen gefiel der Mangel an kostenlosem oder In-Room-Kaffee nicht, und sie berichteten von gelegentlichen Ungereimtheiten.

Ähnliche Gästebewertungen

10

Emily

12. Mai 2025

·

Aufenthalt am 2 Nächte

Very clean room with such fun features. We loved the curtains/blinds controls, the colors, and especially the shower!!! Would have preferred an additional sheet below the duvet cover. Also, shelves are ok but what about drawers?? Door to bathroom slammed really hard and loud. Everything else was awesome especially the breakfast!!!

Very clean room with such fun features. We loved the curtains/blinds controls, the colors, and especially the shower!!! Would have preferred an additional sheet below the duvet cover. Also, shelves are ok but what about drawers?? Door to bathroom slammed really hard and loud. Everything else was awesome especially the breakfast!!!

10

Theodore

15. Mai 2025

·

Aufenthalt am 2 Nächte

Great location in a great city. Don’t miss Citizen M’s breakfast buffet! It was a great way to start the day.

Great location in a great city. Don’t miss Citizen M’s breakfast buffet! It was a great way to start the day.

10

Jennie

20. Juli 2025

·

Aufenthalt am 3 Nächte

Great location, friendly staff. Saved my luggages due to early arrival. I did not include breakfast in my package but I tried it once and it did not disappoint.

Great location, friendly staff. Saved my luggages due to early arrival. I did not include breakfast in my package but I tried it once and it did not disappoint.

10

Mamahawa

31. Aug. 2025

·

Aufenthalt am 1 Nacht

Solid breakfast options!

Solid breakfast options!

10

Carmen S

15. Juli 2025

·

Aufenthalt am 3 Nächte

Great location. Loved that the restaurant was open 24/7, especially since we arrived at 1:30AM and hadn’t had anything to eat.

Great location. Loved that the restaurant was open 24/7, especially since we arrived at 1:30AM and hadn’t had anything to eat.

8

brendon

12. Okt. 2025

·

Aufenthalt am 1 Nacht

The stay was great, staff was friendly, room was very clean. I love the ipad to control everything Only downside was having to go back down to the 4th floor just to fill up our water bottles, and when my wife and i were just having a drink and watching tv in the common area i ordered chicken nachos, the bartedner said theres not alot of chicken on them, which i said it was fine , i didnt see any chicken as i started eating Figured it was burried under the mound of sour cream there ended up being no chicken at all and we didnt feel like waiting for them to cook any chicken but other than that a little noisy in the room on the 12 floor , but still a good experience

The stay was great, staff was friendly, room was very clean. I love the ipad to control everything Only downside was having to go back down to the 4th floor just to fill up our water bottles, and when my wife and i were just having a drink and watching tv in the common area i ordered chicken nachos, the bartedner said theres not alot of chicken on them, which i said it was fine , i didnt see any chicken as i started eating Figured it was burried under the mound of sour cream there ended up being no chicken at all and we didnt feel like waiting for them to cook any chicken but other than that a little noisy in the room on the 12 floor , but still a good experience

8

Michael

19. Aug. 2025

·

Aufenthalt am 3 Nächte

Great location and wonderful modern amenities. Staff is very nice. Room is small, particularly for two people. Breakfast is very mediocre.

Great location and wonderful modern amenities. Staff is very nice. Room is small, particularly for two people. Breakfast is very mediocre.

6

Tracy

21. Aug. 2025

·

Aufenthalt am 2 Nächte

This hotel is great for location and has a wonderful covered Patio. The service is not up to par. I don't want self check in. Complimentary coffee should be a minimum, I went to Starbucks rather than pay them for coffee. The ironing room might seem like a good idea but the lighting is dim, the steamer/iron is difficult to use and there could be a back up. Just put a regular iron in there and turn up the lights! Crawling over my husband everytime I had to get up and use the bathroom was a real annoyance as you can only access the bed from one side. The place looks great but doesn't function well.

This hotel is great for location and has a wonderful covered Patio. The service is not up to par. I don't want self check in. Complimentary coffee should be a minimum, I went to Starbucks rather than pay them for coffee. The ironing room might seem like a good idea but the lighting is dim, the steamer/iron is difficult to use and there could be a back up. Just put a regular iron in there and turn up the lights! Crawling over my husband everytime I had to get up and use the bathroom was a real annoyance as you can only access the bed from one side. The place looks great but doesn't function well.

10

Christine

17. Aug. 2025

·

Aufenthalt am 2 Nächte

This is a very modern and stylish hotel, located near a major crossing from the Loop to the Magnificent Mile and a straight walk to the West Loop. In other words, a great place to stay if you like to walk—and Chicago is a truly great walking city. The service is exceptional—very nice staff and great technology that is not just clever, but it works reliably. The lobby and bar are decorated with great primary colors and has a capacious bar/breakfast space, an outdoor terrace and a living room. The individual hotel rooms are simple, but very nice. Breakfast buffet was outstanding in general, but also with terrific service and a very reasonable price.

This is a very modern and stylish hotel, located near a major crossing from the Loop to the Magnificent Mile and a straight walk to the West Loop. In other words, a great place to stay if you like to walk—and Chicago is a truly great walking city. The service is exceptional—very nice staff and great technology that is not just clever, but it works reliably. The lobby and bar are decorated with great primary colors and has a capacious bar/breakfast space, an outdoor terrace and a living room. The individual hotel rooms are simple, but very nice. Breakfast buffet was outstanding in general, but also with terrific service and a very reasonable price.

8

Daniel

24. Aug. 2025

·

Aufenthalt am 3 Nächte

Love the concept and the European influence, which, of course, means tiny. Not necessarily a bad thing, just getting in and out of bed for the person sleeping near the wall can be a bit awkward. The toilet/shower unit leaked onto the main room floor, not a deal breaker. 24 hour bar and food options, is a nice convenience. A small complaint; when I ordered one of their specialty drinks they were out of the ingredient. It seems to me if yu have a specialty drink on your menu you would be sure to have the necessary ingredients. Overall, quite good experience, with these minor complaints. A quite good breakfast option at a reasonable price. If you're looking for a fun European style experience, give it a try.

Love the concept and the European influence, which, of course, means tiny. Not necessarily a bad thing, just getting in and out of bed for the person sleeping near the wall can be a bit awkward. The toilet/shower unit leaked onto the main room floor, not a deal breaker. 24 hour bar and food options, is a nice convenience. A small complaint; when I ordered one of their specialty drinks they were out of the ingredient. It seems to me if yu have a specialty drink on your menu you would be sure to have the necessary ingredients. Overall, quite good experience, with these minor complaints. A quite good breakfast option at a reasonable price. If you're looking for a fun European style experience, give it a try.

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10

Claudia

28. Okt. 2025

·

Aufenthalt am 3 Nächte

Gute Lage, modern, super Preis Leistung, sauber, nettes Personal

Gute Lage, modern, super Preis Leistung, sauber, nettes Personal

10

Verena

3. Okt. 2025

·

Aufenthalt am 2 Nächte

Die Unterkunft ist perfekt, um zu Fuß die Stadt zu erkunden. Sowohl zur Cloud gate, zum Riverwalk und auch vielen weiteren Sehenswürdigkeiten sind es nur Minuten. Das Frühstück wartet mit einer reichhaltigen Auswahl auf. Das Personal war immer sehr freudlich und hilfsbereit. Der Bereich um die Bar bietet auch zahlreiche Möglichkeiten zum Verweilen und hat Bereiche die zum Arbeiten perfekt sind. Falls ich noch einmal in Chicago bin, ist das Hotel gesetzt.

Die Unterkunft ist perfekt, um zu Fuß die Stadt zu erkunden. Sowohl zur Cloud gate, zum Riverwalk und auch vielen weiteren Sehenswürdigkeiten sind es nur Minuten. Das Frühstück wartet mit einer reichhaltigen Auswahl auf. Das Personal war immer sehr freudlich und hilfsbereit. Der Bereich um die Bar bietet auch zahlreiche Möglichkeiten zum Verweilen und hat Bereiche die zum Arbeiten perfekt sind. Falls ich noch einmal in Chicago bin, ist das Hotel gesetzt.

10

Patricia

8. Sept. 2025

·

Aufenthalt am 2 Nächte

Das Hotel liegt sehr gut, um fußläufig die Sehenswürdigkeiten zu erkunden. Wir sind vom Flughafen mit der Bahn in die Stadt gefahren. Hatten dann ohne umsteigen zu müssen ca 7 Min zu Fuß bis zum Hotel. Wir waren ca 1 Stunde vor dem offiziellen Check-In dort und durften trotzdem schon unser Zimmer beziehen. Wir haben ein größeres Zimmer bekommen, was wir sehr gut fanden, da wir dann Platz mit unseren Koffern hatten. Ich würde jederzeit wieder ins citizenM.

Das Hotel liegt sehr gut, um fußläufig die Sehenswürdigkeiten zu erkunden. Wir sind vom Flughafen mit der Bahn in die Stadt gefahren. Hatten dann ohne umsteigen zu müssen ca 7 Min zu Fuß bis zum Hotel. Wir waren ca 1 Stunde vor dem offiziellen Check-In dort und durften trotzdem schon unser Zimmer beziehen. Wir haben ein größeres Zimmer bekommen, was wir sehr gut fanden, da wir dann Platz mit unseren Koffern hatten. Ich würde jederzeit wieder ins citizenM.

8

Tetyana

20. Aug. 2025

·

Aufenthalt am 4 Nächte

Ruhiges,Zimmer trotz 13 Etage.. Putzteam "no go"-nicht mal Boden wurde gewischt..,nur Müll raus und Neue Handtücher gewechselt .

Ruhiges,Zimmer trotz 13 Etage.. Putzteam "no go"-nicht mal Boden wurde gewischt..,nur Müll raus und Neue Handtücher gewechselt .

10

Ernst

19. Apr. 2025

·

Aufenthalt am 4 Nächte

Gute Lage in der Innenstadt, nah an den Sehenswürdigkeiten, Loop-Haltestellen fußläufig. Hoher technischer Standard im Hotel mit self check-in und Bedienung der Zimmertechnik vom Vorhang bis zum TV mit i-pad.

Gute Lage in der Innenstadt, nah an den Sehenswürdigkeiten, Loop-Haltestellen fußläufig. Hoher technischer Standard im Hotel mit self check-in und Bedienung der Zimmertechnik vom Vorhang bis zum TV mit i-pad.

Richtlinien der Unterkunft

Check-in-Anleitungen

Alles, was Sie wissen müssen, um problemlos einchecken zu können.

Check-in

Check-out

Von 14:00 bis 23:59

Vor 11:00

Gut zu wissen

Zusätzliche Richtlinien und Informationen zu dieser Unterkunft.

Optionale Extras

Zusätzliche kostenpflichtige Dienstleistungen, die Sie anfragen können.

Haben Sie eine Frage?

Sofortige KI-Antworten basieren auf den Informationen des Hotels.

Preise für kommende Reisedaten

September 2026

Oktober 2026

Günstiger

Teurer

Durchschnittlicher Preis pro Nacht aus den verfügbaren Tarifen, einschließlich Steuern und Gebühren.

Preise in USD für 2 Gäste, täglich aktualisiert.

Gäste müssen vor der Ankunft über einen sicheren Link eine Online-Registrierung bei der Unterkunft ausfüllen. Die Gäste erhalten innerhalb von 24 Stunden vor der Anreise per E-Mail Hinweise zum Check-in. Die Mitarbeiter der Rezeption heißen dich bei deiner Ankunft willkommen. Es wird empfohlen, dass Gäste vor dem Check-in die App der Unterkunft (Marriott Bonvoy) herunterladen. Von der Unterkunft zur Verfügung gestellte Informationen werden ggf. mit automatischen Übersetzungstools übersetzt.

Der Check-in muss von einer Person durchgeführt werden, die mindestens 18 Jahre alt ist.

Für zusätzliche Personen fallen möglicherweise Gebühren an, die abhängig von den Bestimmungen der Unterkunft variieren können.
Beim Check-in werden ggf. ein Lichtbildausweis und eine Kreditkarte für unvorhergesehene Aufwendungen verlangt.
Je nach Verfügbarkeit beim Check-in wird versucht, Sonderwünschen entgegenzukommen, sie können jedoch nicht garantiert werden. Eventuell fallen zusätzliche Gebühren an.
Diese Unterkunft akzeptiert Kreditkarten und Debitkarten; Bargeld wird nicht akzeptiert.
Diese Unterkunft behält sich das Recht vor, für die Kreditkarte des Gastes vor der Anreise eine Vorab-Autorisierung durchzuführen.
Bargeldlose Transaktionen sind verfügbar
Partys oder Gruppenveranstaltungen sind auf dem Gelände der Unterkunft streng verboten.
Langzeitmieter sind willkommen.
Geräuschfreie Zimmer können nicht garantiert werden
Diese Unterkunft ist mit Sicherheitseinrichtungen wie einem Feuerlöscher and einem Rauchmelder ausgestattet

Nur angemeldete Gäste erhalten Zugang zu den Zimmern.
Für die Anreise zu dieser Unterkunft ist kein Auto erforderlich.
Es sind bargeldlose Zahlungsmethoden für alle Transaktionen verfügbar.
Kontaktloser Check-in und kontaktloser Check-out sind verfügbar.
In dieser Unterkunft sind Gäste jeglicher sexuellen Orientierung und Geschlechtsidentität willkommen (LGBTQ+-freundlich).

Aufpreis für das Frühstücksbuffet: ca. 21.50 USD pro Person
Gebühr für späten Check-out: 69 USD (je nach Verfügbarkeit)

Die oben aufgeführte Liste enthält vielleicht nicht alle Informationen. Gebühren und Kautionen enthalten eventuell keine Steuern und können sich ändern.