Dreams Aventuras Riviera Maya - All Inclusive
291 US$
/ noche
Promedio para septiembre
Selecciona fechas para ver precios y disponibilidad
291 US$
/ noche
Promedio para septiembre
Precios medios mensuales
En Dreams Aventuras Riviera Maya - All Inclusive, los precios por noche son de 235 US$ de media en el mes más barato (junio) y de 549 US$ en el mes más caro (marzo), según los últimos 12 meses.
| Mes | Precio medio |
|---|---|
| enero | 427 US$ |
| febrero | 467 US$ |
| marzo | 549 US$ |
| abril | 381 US$ |
| mayo | 257 US$ |
| junio | 235 US$ |
| julio | 261 US$ |
| agosto | 331 US$ |
| septiembre | 291 US$ |
| octubre | 308 US$ |
| noviembre | 434 US$ |
| diciembre | 439 US$ |
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sept · 291 US$
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Más caro: marzo (aprox. 549 US$)
Más barato: junio (aprox. 235 US$)
Acerca de esta propiedad
Para un relax sin igual, nada como una visita al spa, que ofrece masajes, tratamientos corporales y tratamientos faciales. Tras un baño en una de las 2 piscinas al aire libre nada como la playa privada para descansar. Otros servicios de est...
Servicios
Para un relax sin igual, nada como una visita al spa, que ofrece masajes, tratamientos corporales y tratamientos faciales. Tras un baño en una de las 2 piscinas al aire libre nada como la playa privada para descansar. Otros servicios de este alojamiento incluyen conexión a Internet wifi gratis, servicios de conserjería y servicio de cuidado infantil (de pago).
Servicios empresariales
Tendrás un centro de negocios, tintorería y un servicio de recepción las 24 horas a tu disposición. ¿Estás organizando un evento en Puerto Aventuras? En este alojamiento tienes a tu disposición 153 metros cuadrados de espacio con zona para conferencias y salas de reuniones. Hay un aparcamiento con asistencia gratuito disponible.
Comida
Degusta algo de cocina internacional en World Café, uno de los 7 restaurantes de este alojamiento. El alojamiento también te ofrece servicio de habitaciones las 24 horas y una cafetería. Visita uno de los 4 bares con salón, 2 bares en la playa y 2 bares junto a la piscina para tomar un refresco. Se ofrece un desayuno a la carta gratuito todos los días de 07:00 a 11:00.
Habitaciones
Te sentirás como en tu propia casa en cualquiera de las 305 habitaciones con aire acondicionado, artículos del minibar gratis y televisión LCD. Las habitaciones disponen de balcón. La conexión wifi gratis te mantendrá en contacto con los tuyos. Además, podrás disfrutar de canales por satélite. El cuarto de baño está provisto de ducha, artículos de higiene personal gratuitos y secadores de pelo.
Ubicación
Si decides alojarte en Dreams Aventuras Riviera Maya - All Inclusive de Puerto Aventuras, estarás a 0,9 km de Marina de Puerto Aventuras y a 16,3 km de Parque temático Xplor. Además, este alojamiento con todo incluido se encuentra a 17,1 km de Parque temático ecológico Xcaret y a 20,3 km de Centro ecológico Akumal.
Qué hay cerca
Museo CEDAM(0.5 millas)
Marina de Puerto Aventuras(0.6 millas)
Playa Oasis(0.6 millas)
Laguna Kantenah(0.7 millas)
Bahía de Fátima(0.7 millas)
Club de golf de Puerto Aventuras(0.9 millas)
Caleta Chac-hal-al(2.2 millas)
Cenote Chac Mool(2.4 millas)
Ecopark Kantun Chi(2.5 millas)
Cenote Cristalino(2.6 millas)
Cenote Azul(2.9 millas)
Cenote Jardín del Edén(4.8 millas)
Cenote Chikin Ha(5 millas)
Playa Xpu-ha(6.8 millas)
Cenote Tajma Ha(6.9 millas)
Cozumel, Quintana Roo (CZM-A. Internacional de Cozumel)(24.7 millas)
Cancún, Quintana Roo (CUN-Cancún Intl.)(48.3 millas)
Aparcamiento
Traslados al aeropuerto
Restaurante
Piscina
Centro de negocios
Servicio de habitaciones
Ubicación
Km 269.5 Carretera Chetumal, Puerto Aventuras, Estado de Quintana Roo, México
Museo CEDAM (0.5 millas)
Marina de Puerto Aventuras (0.6 millas)
Playa Oasis (0.6 millas)
Laguna Kantenah (0.7 millas)
Bahía de Fátima (0.7 millas)
Club de golf de Puerto Aventuras (0.9 millas)
Opciones de habitación
6
Preferred Club Swim Out Double
Detalles de la oferta
2 Camas Dobles
Capacidad: 3
422 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Camas plegables o supletorias (gratis)Piscina privada
11
Preferred Club Ocean Front View King
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Camas plegables o supletorias (gratis)
11
Preferred Club Honeymoon Suite Hot Tub Ocean View
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
444 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Camas plegables o supletorias (gratis)Bañera de hidromasaje privada al aire libreBañera de hidromasaje privada
12
Preferred Club Family Swim Out (Connecting Rooms)
Detalles de la oferta
1 Cama Doble Extragrande
y 2 Camas Dobles
Capacidad: 5
882 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Camas plegables o supletorias (gratis)Piscina privada
6
Deluxe Double
Detalles de la oferta
2 Camas Dobles
Capacidad: 3
422 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Camas plegables o supletorias (gratis)
9
Preferred Club Master Two Bedroom Suite Ocean Front
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 6
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Camas plegables o supletorias (gratis)
7
Preferred Club Marina View Double
Detalles de la oferta
2 Camas Dobles
Capacidad: 3
422 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Camas plegables o supletorias (gratis)
9
Preferred Club Swim Out King
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
422 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Camas plegables o supletorias (gratis)Piscina privada
15
Preferred Club Family Room Ocean Front
Detalles de la oferta
1 Cama Doble Extragrande
y 2 Camas Dobles
Capacidad: 5
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Camas plegables o supletorias (gratis)
7
Deluxe Ocean View Double
Detalles de la oferta
2 Camas Dobles
Capacidad: 3
422 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Camas plegables o supletorias (gratis)
8
Deluxe Ocean View King
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
422 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Camas plegables o supletorias (gratis)
11
Preferred Club Master Suite Ocean Front with Hot Tub
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 3
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Camas plegables o supletorias (gratis)Bañera de hidromasaje privada al aire libreBañera de hidromasaje privada
18
Preferred Club Family Room Ocean View
Detalles de la oferta
1 Cama Doble Extragrande
y 2 Camas Dobles
Capacidad: 5
883 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Camas plegables o supletorias (gratis)
15
Preferred Club Family Room Pool View
Detalles de la oferta
1 Cama Doble Extragrande
y 2 Camas Dobles
Capacidad: 5
882 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Camas plegables o supletorias (gratis)
9
Preferred Club Ocean Front View Double
Detalles de la oferta
1 Cama Doble
Capacidad: 3
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Camas plegables o supletorias (gratis)
10
Preferred Club Ocean View Double
Detalles de la oferta
2 Camas Dobles
Capacidad: 3
422 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Camas plegables o supletorias (gratis)
7
Deluxe King
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
422 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Camas plegables o supletorias (gratis)
8
Preferred Club Marina View King
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
422 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Camas plegables o supletorias (gratis)
7
Preferred Club Ocean View King
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
422 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Camas plegables o supletorias (gratis)
9
Preferred Club Premium Suite Marina View King with Hot Tub
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
444 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Camas plegables o supletorias (gratis)Bañera de hidromasaje privada al aire libreBañera de hidromasaje privada
Reseñas de los huéspedes
7.8
Bueno
Basado en 709 comentarios verificados
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Los viajeros describen Dreams Aventuras Riviera Maya - All Inclusive como un resort pequeño y fácil de recorrer, con un personal amable, una playa tranquila en una laguna artificial, animadas actividades diarias y comodidades para familias, aunque las opiniones sobre la comida y el acabado general de la propiedad están divididas.
Más información¿Te ha sido útil?
Opiniones de los huéspedes
Los viajeros describen Dreams Aventuras Riviera Maya - All Inclusive como un resort pequeño y fácil de recorrer, con un personal amable, una playa tranquila en una laguna artificial, animadas actividades diarias y comodidades para familias, aunque las opiniones sobre la comida y el acabado general de la propiedad están divididas.
Muchos huéspedes elogian las piscinas y habitaciones limpias, pero otros señalan olores a humedad o moho, espacios anticuados y problemas como jacuzzis rotos o aire acondicionado débil. Las opiniones sobre la comida son mixtas o pobres en general, aunque varios destacan comidas mejores en Oceana, Gohan y el restaurante italiano; cierres ocasionales de restaurantes y opciones limitadas para comer tarde por la noche aumentan la frustración. La cala protegida es ideal para niños y personas que no saben nadar, y la ubicación en Puerto Aventuras, una zona cerrada, se siente segura y fácil de explorar a pie. Espere una estancia compacta y orientada a las familias en un entorno tranquilo, con puntos fuertes en la comodidad y las actividades, pero una oferta gastronómica y unos acabados modestos.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
Resort compacto con varias piscinas (incluida una zona Preferida más tranquila), actividades para niños, una pequeña zona de toboganes, spa, gimnasio y cancha de pickleball; a muchos les gusta el entretenimiento diario. Algunas instalaciones se ven anticuadas o a veces están cerradas, y la vida nocturna y las opciones para comer tarde son limitadas.
Reseñas de huéspedes relacionadas
4
Marlee
17 oct 2025
·
Se alojó 4 noches
Multiple restaurant were temporarily closed. The regual restaurant were not olen daily which was kisted no where in the webisttez. There wa s roodtop bsr we specially booke doreferred club for thst did mot exist naymore. Very disappointed in the lack of accuracy on website as to what was really available and what wasnt
Multiple restaurant were temporarily closed. The regual restaurant were not olen daily which was kisted no where in the webisttez. There wa s roodtop bsr we specially booke doreferred club for thst did mot exist naymore. Very disappointed in the lack of accuracy on website as to what was really available and what wasnt
10
Aphisak
9 jul 2025
·
Se alojó 4 noches
Nice all inclusive resort with great staff (notably Myriam and Jhonathan) and terrific food. Very nice restaurants and swimming pools. Cool pickleball court on the property.
Nice all inclusive resort with great staff (notably Myriam and Jhonathan) and terrific food. Very nice restaurants and swimming pools. Cool pickleball court on the property.
10
Joanna Tamsyn
14 jun 2025
·
Se alojó 17 noches
Loved the hotel - fantastic food, friendly and helpful staff, beautiful room and view, with a well-equipped gym and relaxing spa. I highly recommend treatments from the wonderful Nestor at the spa- the seaweed wrap and hot stone message with reflexology were especially good. So relaxing! The only downside is the Dreams Dolphin Discovery - I just don’t agree with breeding cetaceans in captivity - rescue/sanctuary yes; captive breeding to live in captivity no. It’s the only thing about the place I didn’t absolutely love. We stayed for 17 nights and loved it.
Loved the hotel - fantastic food, friendly and helpful staff, beautiful room and view, with a well-equipped gym and relaxing spa. I highly recommend treatments from the wonderful Nestor at the spa- the seaweed wrap and hot stone message with reflexology were especially good. So relaxing! The only downside is the Dreams Dolphin Discovery - I just don’t agree with breeding cetaceans in captivity - rescue/sanctuary yes; captive breeding to live in captivity no. It’s the only thing about the place I didn’t absolutely love. We stayed for 17 nights and loved it.
6
Jordan
22 jun 2025
·
Se alojó 4 noches
The staff was friendly and took care of all requests. Picture of amenities where over hyped. Water park was only 2 small slides that were unimpressive. Overall the experience was okay.
The staff was friendly and took care of all requests. Picture of amenities where over hyped. Water park was only 2 small slides that were unimpressive. Overall the experience was okay.
8
Ilda Lizeth
28 jun 2025
·
Se alojó 5 noches
Staff is amazing food is also great the hotel Itself needs some updating as well as the rooms, we had a room where they were remodeling upstairs and it was kind of noisy but overall the swim up rooms were the best
Staff is amazing food is also great the hotel Itself needs some updating as well as the rooms, we had a room where they were remodeling upstairs and it was kind of noisy but overall the swim up rooms were the best
10
Amber Marie Loy
12 oct 2025
·
Se alojó 7 noches
We (fam of 4 plus Mom) just got back. Minor issues phone not working ect. They are attentive. Might take a day, but they are a "make it right" property. We did not do the excusions this time around. With it being fall you were guaranteed about 3 hours of rain mid day. However, numbers were fantastic at dinner. Zero wait, plenty of space at the pools. Food was excellent! Preferred is the way to go. Gets you into the preferred pool which is a quieter environment. Lots of activities at the main pool as well. We dove into what was offered. Magic show, karaoke, and the fire show was our favorite. This resort is nestled in this neat marina town. We walked a good amount and rented a golf cart. Resort was great! This was our first with Hyatt. Would totally go back. Staff was outstanding. 10/10 Get the family room. The two beds on the one side are DOUBLES. If your kids are big kids, plan accordingly.
We (fam of 4 plus Mom) just got back. Minor issues phone not working ect. They are attentive. Might take a day, but they are a "make it right" property. We did not do the excusions this time around. With it being fall you were guaranteed about 3 hours of rain mid day. However, numbers were fantastic at dinner. Zero wait, plenty of space at the pools. Food was excellent! Preferred is the way to go. Gets you into the preferred pool which is a quieter environment. Lots of activities at the main pool as well. We dove into what was offered. Magic show, karaoke, and the fire show was our favorite. This resort is nestled in this neat marina town. We walked a good amount and rented a golf cart. Resort was great! This was our first with Hyatt. Would totally go back. Staff was outstanding. 10/10 Get the family room. The two beds on the one side are DOUBLES. If your kids are big kids, plan accordingly.
6
Linh
25 nov 2025
·
Se alojó 5 noches
the pickleball and paddles need to be maintained. our 2 microfiber cloth went missing from our room The restaurant were ok, not authenticity there was so back sewer smell in the bathroom staff were great
the pickleball and paddles need to be maintained. our 2 microfiber cloth went missing from our room The restaurant were ok, not authenticity there was so back sewer smell in the bathroom staff were great
8
Carol
7 dic 2022
·
Se alojó 19.332 noches
Very responsive friendly staff. Pretty property within a gated community complete with marinas, bars, shops. Food was average. Nice private lagoon surrounding the beach.
Very responsive friendly staff. Pretty property within a gated community complete with marinas, bars, shops. Food was average. Nice private lagoon surrounding the beach.
8
Julie
20 ene 2023
·
Se alojó 10 noches
Overall lovely place, great entertainment, kind people, very nice beach and room. We found the restaurants underwhelming, with Portofino being the best. We loved the chef in El Patio, but it was buffet style and like the others, not veg friendly. The chef kindly did something special for us, but clearly was not set up for this. I’d love to see them upgrade El Patio for more variety and sit down dinner, since we are in Mexico after all. There was a Mexican cook out night on the beach, which was festive. Drinks at the beach were decadent and very relaxing. My only major complaint is that we were ambushed upon arrival with “a welcome package” asking us to see another hotel and give them feedback for comparison. We thought this was a strange request from a big resort. They enticed us with free rides, a couple hundred bucks, very pushy and aggressive before we unpacked. Finally when we had them promise it would not take more than 90 minutes, we agreed. The rub was they were actually trying to sell us membership dues into their resort system where we’d pay them for years. We gave a firm no, which was not accepted. Then comes sale person number 2. Thinks he is sweetening the deal. 90 minutes pass, I am starting to see red. More offers, pressure, calculations. No. Then comes the old timer. Really angry and aggressive. Berates is for wasting his sales team time. Ha, it is funny now. Don’t take greeting packages or strange offers from Dreams unless you really love overpaying franchises
Overall lovely place, great entertainment, kind people, very nice beach and room. We found the restaurants underwhelming, with Portofino being the best. We loved the chef in El Patio, but it was buffet style and like the others, not veg friendly. The chef kindly did something special for us, but clearly was not set up for this. I’d love to see them upgrade El Patio for more variety and sit down dinner, since we are in Mexico after all. There was a Mexican cook out night on the beach, which was festive. Drinks at the beach were decadent and very relaxing. My only major complaint is that we were ambushed upon arrival with “a welcome package” asking us to see another hotel and give them feedback for comparison. We thought this was a strange request from a big resort. They enticed us with free rides, a couple hundred bucks, very pushy and aggressive before we unpacked. Finally when we had them promise it would not take more than 90 minutes, we agreed. The rub was they were actually trying to sell us membership dues into their resort system where we’d pay them for years. We gave a firm no, which was not accepted. Then comes sale person number 2. Thinks he is sweetening the deal. 90 minutes pass, I am starting to see red. More offers, pressure, calculations. No. Then comes the old timer. Really angry and aggressive. Berates is for wasting his sales team time. Ha, it is funny now. Don’t take greeting packages or strange offers from Dreams unless you really love overpaying franchises
10
Catherine Margaret
11 abr 2025
·
Se alojó 5 noches
Beautiful resort! Helpful and friendly staff! Good food! Always something to do, if you want it, and lots of space to just relax if that’s your thing. Highly recommend! Will definitely go back!
Beautiful resort! Helpful and friendly staff! Good food! Always something to do, if you want it, and lots of space to just relax if that’s your thing. Highly recommend! Will definitely go back!
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
Muchos informan de habitaciones, piscinas y jardines limpios. Las quejas repetidas mencionan olores a humedad o moho y fallos ocasionales en las piscinas o el mantenimiento.
Reseñas de huéspedes relacionadas
2
Phillip
29 abr 2025
·
Se alojó 5 noches
The staff was nice. Food is terrible. The Italian restaurant is the equivalent of pasta out of a can. Pool was green with bugs. And don’t try to leave, they won’t refund you. Worst hotel ever. Also, many people smoking illegal substances on balconies, so you can’t even enjoy a smoke free environment. Save yourself the hassle and go stay at a motel.
The staff was nice. Food is terrible. The Italian restaurant is the equivalent of pasta out of a can. Pool was green with bugs. And don’t try to leave, they won’t refund you. Worst hotel ever. Also, many people smoking illegal substances on balconies, so you can’t even enjoy a smoke free environment. Save yourself the hassle and go stay at a motel.
8
Dawn
17 ago 2025
·
Se alojó 7 noches
Food was sub-par and my room smelled like mildew. Rooms are nice and big just smelly. The stocked bar is not really true. You only refill the soda/waters and not the liquor. The staff is amazing and so nice!!
Food was sub-par and my room smelled like mildew. Rooms are nice and big just smelly. The stocked bar is not really true. You only refill the soda/waters and not the liquor. The staff is amazing and so nice!!
4
kenneth
28 jun 2025
·
Se alojó 4 noches
Food wasn’t very good. Old hotel. Smells horrible. Dirty pool Turned white bathing suits yellow brown color.
Food wasn’t very good. Old hotel. Smells horrible. Dirty pool Turned white bathing suits yellow brown color.
10
Norma P
23 nov 2025
·
Se alojó 7 noches
Clean room. Great staff. Very friendly and welcoming. Food at oceana and Gohan is excellent. Clean property and pools.
Clean room. Great staff. Very friendly and welcoming. Food at oceana and Gohan is excellent. Clean property and pools.
8
Lisa Jane
16 jun 2024
·
Se alojó 7 noches
Dreams Aventuras is a very nice resort. Pros: 1. The entire staff (and I mean every single person who works there) are extremely helpful and friendly. 2. Staff very responsive if called for assistance (they respond within minutes) 3. Our room was always ready and taken care of (Thank you Maria - you are tops) 3. Very clean and well maintained 4. Explorer Club for kids (we had our 9 yo -she loved that) 5. Enclosed bay for swimming and snorkeling 6. plenty of lounges available by pools and beach Cons: 1. Food was ok but not what expected as compared to other resorts (we have stayed at several) 2. Excursions from resort were very expensive considering what you got. (i.e. $505 for 4 1/2 hour snorkel with turtles (lasted about 25 minutes) and swim in a cenote (about 25minutes) small meal and relax on beach for about hour (which is what we were doing at resort anyway) - the rest of that 4 1/2 hours was drive time in a very packed small van. 3. The free Playa del Carmen shopping tour provided by host was ok except we were dropped a few blocks from the shopping district, which made for a very hot start to the shopping, and once again the van for this was packed, had poor suspension and limited AC which made for a horrid ride with and aching backs by the time you returned.
Dreams Aventuras is a very nice resort. Pros: 1. The entire staff (and I mean every single person who works there) are extremely helpful and friendly. 2. Staff very responsive if called for assistance (they respond within minutes) 3. Our room was always ready and taken care of (Thank you Maria - you are tops) 3. Very clean and well maintained 4. Explorer Club for kids (we had our 9 yo -she loved that) 5. Enclosed bay for swimming and snorkeling 6. plenty of lounges available by pools and beach Cons: 1. Food was ok but not what expected as compared to other resorts (we have stayed at several) 2. Excursions from resort were very expensive considering what you got. (i.e. $505 for 4 1/2 hour snorkel with turtles (lasted about 25 minutes) and swim in a cenote (about 25minutes) small meal and relax on beach for about hour (which is what we were doing at resort anyway) - the rest of that 4 1/2 hours was drive time in a very packed small van. 3. The free Playa del Carmen shopping tour provided by host was ok except we were dropped a few blocks from the shopping district, which made for a very hot start to the shopping, and once again the van for this was packed, had poor suspension and limited AC which made for a horrid ride with and aching backs by the time you returned.
6
Nora
23 jun 2023
·
Se alojó 7 noches
La propiedad en general está bien La habitación es grande!! la limpieza no es la mejor.! La comida en general está bien. Aunque demoran demasiado en los restaurantes a la carta! Puedes estar 2 horas hasta que te traen el pedido ya que no tienen suficientes cocineros!!
La propiedad en general está bien La habitación es grande!! la limpieza no es la mejor.! La comida en general está bien. Aunque demoran demasiado en los restaurantes a la carta! Puedes estar 2 horas hasta que te traen el pedido ya que no tienen suficientes cocineros!!
6
Vesna
8 dic 2024
·
Se alojó 4 noches
Food at the restaurants was not good only place that had good foor and drinks was on preferred side. Its great resort for families with small kids but not for couples or families with older kids, not much to do. Beach was nice but water too shallow for swimming. Natural pool was great. Pools were not clean. Staff was great. Room was nice but it smell like mill due.
Food at the restaurants was not good only place that had good foor and drinks was on preferred side. Its great resort for families with small kids but not for couples or families with older kids, not much to do. Beach was nice but water too shallow for swimming. Natural pool was great. Pools were not clean. Staff was great. Room was nice but it smell like mill due.
10
Mark
25 nov 2025
·
Se alojó 5 noches
The staff was amazing. Friendly, courteous and very helpful. The resort itself was beautiful, clean and the food was excellent.
The staff was amazing. Friendly, courteous and very helpful. The resort itself was beautiful, clean and the food was excellent.
10
Danielle
2 ago 2025
·
Se alojó 5 noches
Everything was absolutely perfect. We’ve stayed at multiple Dreams resorts and they are always so beautiful and the staff is literally the best. So kind and attentive. Everything was very clean and well maintained.
Everything was absolutely perfect. We’ve stayed at multiple Dreams resorts and they are always so beautiful and the staff is literally the best. So kind and attentive. Everything was very clean and well maintained.
10
Catherine Margaret
11 abr 2025
·
Se alojó 5 noches
Beautiful resort! Helpful and friendly staff! Good food! Always something to do, if you want it, and lots of space to just relax if that’s your thing. Highly recommend! Will definitely go back!
Beautiful resort! Helpful and friendly staff! Good food! Always something to do, if you want it, and lots of space to just relax if that’s your thing. Highly recommend! Will definitely go back!
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Las habitaciones son generalmente espaciosas y cómodas, con buenas vistas y populares opciones de acceso directo a la piscina. Varios huéspedes informan de características anticuadas, olores a humedad/moho, aire acondicionado o duchas débiles, y ruido o obras cerca de ciertas habitaciones.
Reseñas de huéspedes relacionadas
8
Dawn
17 ago 2025
·
Se alojó 7 noches
Food was sub-par and my room smelled like mildew. Rooms are nice and big just smelly. The stocked bar is not really true. You only refill the soda/waters and not the liquor. The staff is amazing and so nice!!
Food was sub-par and my room smelled like mildew. Rooms are nice and big just smelly. The stocked bar is not really true. You only refill the soda/waters and not the liquor. The staff is amazing and so nice!!
8
Danielle
12 may 2024
·
Se alojó 7 noches
The resort was wonderful! I booked the Deluxe Pool View King and didn’t even realize it had a spiral staircase that lead up to a separate sitting area. A very cool surprise! If you are looking to stay somewhere that has a relaxing/chill vibe, this is the place to go. The only downside for me was the small pool. The resort has 2 swimming pools, but one is for preferred members only. I love lounging by the pool and soaking up the sun, but I could never find a spot. Also, if you’re someone who smokes, it is prohibited on the property. There is a designated smoking area outside by the entrance/parking…But I would definitely stay here again! :)
The resort was wonderful! I booked the Deluxe Pool View King and didn’t even realize it had a spiral staircase that lead up to a separate sitting area. A very cool surprise! If you are looking to stay somewhere that has a relaxing/chill vibe, this is the place to go. The only downside for me was the small pool. The resort has 2 swimming pools, but one is for preferred members only. I love lounging by the pool and soaking up the sun, but I could never find a spot. Also, if you’re someone who smokes, it is prohibited on the property. There is a designated smoking area outside by the entrance/parking…But I would definitely stay here again! :)
10
Nathan
30 ene 2026
·
Se alojó 7 noches
Room was great, staff amazing, awesome beach, lots of activities, kids club huge bonus.
Room was great, staff amazing, awesome beach, lots of activities, kids club huge bonus.
8
Frank Paul
11 mar 2025
·
Se alojó 6 noches
We took advantage of the Spa 3 times while we were there. Julieta is AMAZING! I highly recommend you book your services with her! The hallways tend to echo into room.
We took advantage of the Spa 3 times while we were there. Julieta is AMAZING! I highly recommend you book your services with her! The hallways tend to echo into room.
8
Fabiana
28 nov 2025
·
Se alojó 7 noches
La habitación y el personal del front desk. Fer en la alberca EL MEJOR!!
La habitación y el personal del front desk. Fer en la alberca EL MEJOR!!
8
Ilda Lizeth
28 jun 2025
·
Se alojó 5 noches
Staff is amazing food is also great the hotel Itself needs some updating as well as the rooms, we had a room where they were remodeling upstairs and it was kind of noisy but overall the swim up rooms were the best
Staff is amazing food is also great the hotel Itself needs some updating as well as the rooms, we had a room where they were remodeling upstairs and it was kind of noisy but overall the swim up rooms were the best
10
Rebecca
23 feb 2025
·
Our family of four had a wonderful 8-day stay this month at Dreams Puerto Aventuras. Every staff member we interacted with was warm, friendly, and helpful. Our rooms were spacious and clean, there were several restaurant options (no reservations required), and a beautiful beach area. The pools were also clean and well maintained. Outside the property is a marina with multiple restaurants and shops, all within walking distance, and we felt safe walking through the entire area with our children. The only caveat I would give to prospective guests is this (and this is no fault of the Dreams staff, just something to be aware of): we were offered an option to tour another Hyatt resort in the area - in exchange, we were told we would get breakfast at the other resort, a tour of Tulum afterwards, and two tickets to Xel-Ha to use another day. Dreams staff did tell us "they'll try to sell you something," so we thought we had an idea of what we were walking into. We figured we could handle sitting through a high-pressure sales pitch in order to get a couple of tickets and save $300. This was the first time we'd ever done something like this so maybe this is the norm, but it was wild and so, so uncomfortable. I'm limited in characters here, so I'll summarize by saying it wasn't the 90min tour we were told we were taking - it took us 3 1/2 HOURS to get away from the Hyatt Vacation Club sales staff and get them to agree to let us leave. Not worth the $300 in tickets we were given.
Our family of four had a wonderful 8-day stay this month at Dreams Puerto Aventuras. Every staff member we interacted with was warm, friendly, and helpful. Our rooms were spacious and clean, there were several restaurant options (no reservations required), and a beautiful beach area. The pools were also clean and well maintained. Outside the property is a marina with multiple restaurants and shops, all within walking distance, and we felt safe walking through the entire area with our children. The only caveat I would give to prospective guests is this (and this is no fault of the Dreams staff, just something to be aware of): we were offered an option to tour another Hyatt resort in the area - in exchange, we were told we would get breakfast at the other resort, a tour of Tulum afterwards, and two tickets to Xel-Ha to use another day. Dreams staff did tell us "they'll try to sell you something," so we thought we had an idea of what we were walking into. We figured we could handle sitting through a high-pressure sales pitch in order to get a couple of tickets and save $300. This was the first time we'd ever done something like this so maybe this is the norm, but it was wild and so, so uncomfortable. I'm limited in characters here, so I'll summarize by saying it wasn't the 90min tour we were told we were taking - it took us 3 1/2 HOURS to get away from the Hyatt Vacation Club sales staff and get them to agree to let us leave. Not worth the $300 in tickets we were given.
8
Rene A
1 jul 2025
·
Se alojó 4 noches
With the exception of one female customer service desk employee, the remaining staff interaction was excellent. My first room had malfunctioning lights. I was given another room. The food was outstanding.
With the exception of one female customer service desk employee, the remaining staff interaction was excellent. My first room had malfunctioning lights. I was given another room. The food was outstanding.
4
Yashira
19 nov 2025
·
Se alojó 4 noches
I stayed for four nights, and while the room was clean, that’s about the only positive part of my experience. The food was downright terrible, and the drinks were so weak they might as well have been alcohol-free. On top of that, there seemed to be absolutely no noise control. I was kept awake night after night by loud music and people shouting until 2–3 AM. It was extremely frustrating and made it nearly impossible to rest. I would not recommend this place to anyone looking for a relaxing stay.
I stayed for four nights, and while the room was clean, that’s about the only positive part of my experience. The food was downright terrible, and the drinks were so weak they might as well have been alcohol-free. On top of that, there seemed to be absolutely no noise control. I was kept awake night after night by loud music and people shouting until 2–3 AM. It was extremely frustrating and made it nearly impossible to rest. I would not recommend this place to anyone looking for a relaxing stay.
6
Robert Joseph
22 nov 2024
·
Se alojó 3 noches
I didn’t like after traveling for 9 hours I had to be checked in at the 7th floor just to wait another 35 minutes to be checked in. We had a vip room that smelt like mold with clear water damage to it. The shower has the lowest rain head. I’m 5’6 and still had to bend down to get into it, and the pressure was very weak. I wouldn’t stay again at this property again. It’s not worth the price for what is included. I will say the staff is fantastic.
I didn’t like after traveling for 9 hours I had to be checked in at the 7th floor just to wait another 35 minutes to be checked in. We had a vip room that smelt like mold with clear water damage to it. The shower has the lowest rain head. I’m 5’6 and still had to bend down to get into it, and the pressure was very weak. I wouldn’t stay again at this property again. It’s not worth the price for what is included. I will say the staff is fantastic.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
El servicio es un punto fuerte: el personal es ampliamente descrito como amable, atento y dispuesto a ayudar, con conserjes receptivos. Una minoría experimentó respuestas lentas o inconsistentes y presión por las presentaciones del club de vacaciones.
Reseñas de huéspedes relacionadas
10
Nadia
14 dic 2024
·
Se alojó 7 noches
The staff was outstanding, making my young children feel seen. The hotel needs a little TLC but the location and entertainment/activities are excellent
The staff was outstanding, making my young children feel seen. The hotel needs a little TLC but the location and entertainment/activities are excellent
10
MIRIAM
11 ene 2026
·
Se alojó 7 noches
El personal fue lo mejor del hotel, todos fueron extra amables, siempre con una sonrisa, la mejor actitud y dispuestos a ayudarte con cualquier cosa
El personal fue lo mejor del hotel, todos fueron extra amables, siempre con una sonrisa, la mejor actitud y dispuestos a ayudarte con cualquier cosa
10
Carol
18 nov 2023
·
Se alojó 1 noche
The service has been great! Thanks Fernando for helping us get out room straightened out! You are the best!
The service has been great! Thanks Fernando for helping us get out room straightened out! You are the best!
10
Disha
6 ago 2025
·
Se alojó 8 noches
Great Staff and wonderful customer service. Especially Romeo, he was very helpful and his customer service is excellent.
Great Staff and wonderful customer service. Especially Romeo, he was very helpful and his customer service is excellent.
10
Amber Marie Loy
12 oct 2025
·
Se alojó 7 noches
We (fam of 4 plus Mom) just got back. Minor issues phone not working ect. They are attentive. Might take a day, but they are a "make it right" property. We did not do the excusions this time around. With it being fall you were guaranteed about 3 hours of rain mid day. However, numbers were fantastic at dinner. Zero wait, plenty of space at the pools. Food was excellent! Preferred is the way to go. Gets you into the preferred pool which is a quieter environment. Lots of activities at the main pool as well. We dove into what was offered. Magic show, karaoke, and the fire show was our favorite. This resort is nestled in this neat marina town. We walked a good amount and rented a golf cart. Resort was great! This was our first with Hyatt. Would totally go back. Staff was outstanding. 10/10 Get the family room. The two beds on the one side are DOUBLES. If your kids are big kids, plan accordingly.
We (fam of 4 plus Mom) just got back. Minor issues phone not working ect. They are attentive. Might take a day, but they are a "make it right" property. We did not do the excusions this time around. With it being fall you were guaranteed about 3 hours of rain mid day. However, numbers were fantastic at dinner. Zero wait, plenty of space at the pools. Food was excellent! Preferred is the way to go. Gets you into the preferred pool which is a quieter environment. Lots of activities at the main pool as well. We dove into what was offered. Magic show, karaoke, and the fire show was our favorite. This resort is nestled in this neat marina town. We walked a good amount and rented a golf cart. Resort was great! This was our first with Hyatt. Would totally go back. Staff was outstanding. 10/10 Get the family room. The two beds on the one side are DOUBLES. If your kids are big kids, plan accordingly.
10
Deborah
17 abr 2024
·
Se alojó 6 noches
We have stayed in larger resorts, which may offer more amenities, but none surpass the customer service offered by Dreams. The quality of customer service we received from the very beginning, which was before we even arrived, was simply outstanding. We have never once in all of our travels been asked what our needs might be in advance of our arrival, those needs were met as well! Yanin Rodrguez, Christiane, and Paulina were simply outstanding in their customer service through our entire stay. We were given a full explanation of the facility upon arrival, another remarkable feature.One negative was closures of 3 restaurants for private functions while we were there. Another is not enough lounge chairs on the beach, which is characteristic of every resort we’ve stayed in regardless of the Island or resort. Overall, we loved our ocean view room, housekeeping was superb; the warmth and charm of a smaller hotel was very much appreciated. We look forward to a return in the future, and would highly recommend this resort.
We have stayed in larger resorts, which may offer more amenities, but none surpass the customer service offered by Dreams. The quality of customer service we received from the very beginning, which was before we even arrived, was simply outstanding. We have never once in all of our travels been asked what our needs might be in advance of our arrival, those needs were met as well! Yanin Rodrguez, Christiane, and Paulina were simply outstanding in their customer service through our entire stay. We were given a full explanation of the facility upon arrival, another remarkable feature.One negative was closures of 3 restaurants for private functions while we were there. Another is not enough lounge chairs on the beach, which is characteristic of every resort we’ve stayed in regardless of the Island or resort. Overall, we loved our ocean view room, housekeeping was superb; the warmth and charm of a smaller hotel was very much appreciated. We look forward to a return in the future, and would highly recommend this resort.
10
David
8 jul 2024
·
Se alojó 5 noches
We have visited Dreams Aventuras Riviera Maya twice now, over the last few years. It's a great resort, not too big. Not fighting over pool chairs like a lot of places. Kids loved the water slide. We enjoyed having the Preferred Club pool option. The service was amazing, everyone so nice and helpful. Paulina was great, always around to help and give me advice on activites and the resort, whenever we needed it. We had the resort help us with family photos also, and they turned out great. I am confident we will be back to Dreams Aventuras!
We have visited Dreams Aventuras Riviera Maya twice now, over the last few years. It's a great resort, not too big. Not fighting over pool chairs like a lot of places. Kids loved the water slide. We enjoyed having the Preferred Club pool option. The service was amazing, everyone so nice and helpful. Paulina was great, always around to help and give me advice on activites and the resort, whenever we needed it. We had the resort help us with family photos also, and they turned out great. I am confident we will be back to Dreams Aventuras!
10
Mark
25 nov 2025
·
Se alojó 5 noches
The staff was amazing. Friendly, courteous and very helpful. The resort itself was beautiful, clean and the food was excellent.
The staff was amazing. Friendly, courteous and very helpful. The resort itself was beautiful, clean and the food was excellent.
2
Juan
17 nov 2024
·
Se alojó 4 noches
I am writing to express my frustration with several aspects of the service and amenities during my recent stay, which was far from the level I expected as a preferred guest. Firstly, when I attempted to rent a car, my experience was disappointing. My friend had rented a car the day before with ease, as the front desk handled everything and had the keys ready within a few hours. However, when I went to the front desk, I was told to download the car rental app and handle everything myself. After being brushed off, it wasn’t until my friend showed up and intervened that the staff finally cooperated. This lack of support was frustrating, especially given the smooth process my friend experienced. In addition, I had a troubling experience with room service. I called the designated number five times to place an order, but my calls went unanswered each time. Only after calling the front desk to request they transfer me was I finally able to place my order. To be ignored repeatedly was incredibly frustrating, particularly as a preferred guest who expects better service. When scheduling hydrotherapy, I was told there was only one available time, and the front desk staff was rude and dismissive, essentially telling me to "take it or leave it." I had to go to the spa in person to secure a more convenient time, which should not have been necessary. Furthermore, I was disappointed by the beachside view at your resort. The photos on your website suggested a beautiful, pristine view, but
I am writing to express my frustration with several aspects of the service and amenities during my recent stay, which was far from the level I expected as a preferred guest. Firstly, when I attempted to rent a car, my experience was disappointing. My friend had rented a car the day before with ease, as the front desk handled everything and had the keys ready within a few hours. However, when I went to the front desk, I was told to download the car rental app and handle everything myself. After being brushed off, it wasn’t until my friend showed up and intervened that the staff finally cooperated. This lack of support was frustrating, especially given the smooth process my friend experienced. In addition, I had a troubling experience with room service. I called the designated number five times to place an order, but my calls went unanswered each time. Only after calling the front desk to request they transfer me was I finally able to place my order. To be ignored repeatedly was incredibly frustrating, particularly as a preferred guest who expects better service. When scheduling hydrotherapy, I was told there was only one available time, and the front desk staff was rude and dismissive, essentially telling me to "take it or leave it." I had to go to the spa in person to secure a more convenient time, which should not have been necessary. Furthermore, I was disappointed by the beachside view at your resort. The photos on your website suggested a beautiful, pristine view, but
10
Susan
27 nov 2025
·
Se alojó 5 noches
They were super accommodating about letting us access the amenities 3 hours before check in while they got our room ready for no extra charge and late check out - they offered us a hospitality room to use so we could store our luggage, shower, and change before leaving for the airport. What a gift to be able to enjoy some bonus time on the beach before heading home to the snow.
They were super accommodating about letting us access the amenities 3 hours before check in while they got our room ready for no extra charge and late check out - they offered us a hospitality room to use so we could store our luggage, shower, and change before leaving for the airport. What a gift to be able to enjoy some bonus time on the beach before heading home to the snow.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
Situado en el fácilmente transitable Puerto Aventuras, una zona cerrada con un puerto deportivo y tiendas, el área se siente segura y conveniente para visitar lugares entre Playa del Carmen y Tulum. La cala protegida es tranquila, pero no es una verdadera playa de mar abierto.
Reseñas de huéspedes relacionadas
10
Daniel Chester
5 oct 2025
·
Se alojó 5 noches
Great staff. Good location
Great staff. Good location
10
jana
18 ago 2025
·
Se alojó 4 noches
Loved the resort inside a little town!
Loved the resort inside a little town!
10
Evelyn
22 ago 2025
·
Se alojó 1 noche
Viaje con familia y todo fue excelente, servicio, limpieza, atención de todo el personal excelente! Volvería sin duda. La ubicación me parece muy buena, conveniente para visitar diferentes lugares en coche. La playa es privada, muy pequeña pero bonita.
Viaje con familia y todo fue excelente, servicio, limpieza, atención de todo el personal excelente! Volvería sin duda. La ubicación me parece muy buena, conveniente para visitar diferentes lugares en coche. La playa es privada, muy pequeña pero bonita.
8
Jon B
31 jul 2023
·
Se alojó 7 noches
The property was very clean, staff was great. The food and drinks where okay. I liked that the property was smaller and easy to get around. I liked the fact of being able to walk or take a golf cart around the town. Felt very safe in puerto adventures. The marina and the dolphin area where a very nice place for a morning walk. The only suggestion for improvement is to air condition the sushi bar area. There was not good air flow and it got a little warm in there. My favorite restaurant was the Italian restaurant. Overall had a good experience and would consider going back.
The property was very clean, staff was great. The food and drinks where okay. I liked that the property was smaller and easy to get around. I liked the fact of being able to walk or take a golf cart around the town. Felt very safe in puerto adventures. The marina and the dolphin area where a very nice place for a morning walk. The only suggestion for improvement is to air condition the sushi bar area. There was not good air flow and it got a little warm in there. My favorite restaurant was the Italian restaurant. Overall had a good experience and would consider going back.
6
Roberto
2 jul 2025
·
Se alojó 5 noches
Great location if you're looking to know places between Playa del Carmen and Tulum.
Great location if you're looking to know places between Playa del Carmen and Tulum.
10
Irina
14 ene 2025
·
Se alojó 5 noches
Absolutely dreamy! Fantastic service, views, restaurants, beach, gorgeous room; fantastic view, great nightly entertainment! Adjacent Puerto Aventuras village with its dolphins, cafe's, yachts and boutiques adds to the experience. Shopping at Playa del Carmen is beyond!
Absolutely dreamy! Fantastic service, views, restaurants, beach, gorgeous room; fantastic view, great nightly entertainment! Adjacent Puerto Aventuras village with its dolphins, cafe's, yachts and boutiques adds to the experience. Shopping at Playa del Carmen is beyond!
10
Victor Raul
5 sept 2025
·
Se alojó 1 noche
Ubicacion y facilidad de acceso al mar con increíbles vistas y comodidad, es una pequeña bahía artificial muy bien cuidada con todos los servicios de un gran resort. Habitaciones comodas y alimentos y bebidas disponibles con gran facilidad. Muy buena opción
Ubicacion y facilidad de acceso al mar con increíbles vistas y comodidad, es una pequeña bahía artificial muy bien cuidada con todos los servicios de un gran resort. Habitaciones comodas y alimentos y bebidas disponibles con gran facilidad. Muy buena opción
8
Carol
7 dic 2022
·
Se alojó 19.332 noches
Very responsive friendly staff. Pretty property within a gated community complete with marinas, bars, shops. Food was average. Nice private lagoon surrounding the beach.
Very responsive friendly staff. Pretty property within a gated community complete with marinas, bars, shops. Food was average. Nice private lagoon surrounding the beach.
6
Kency B
20 nov 2025
·
Se alojó 3 noches
Hotel was good/fair. Good price, clean, and food was average. Location was secluded and nice for a small town feel
Hotel was good/fair. Good price, clean, and food was average. Location was secluded and nice for a small town feel
8
Courtney
25 feb 2024
·
Se alojó 3 noches
From the moment we got to the resort we were met with wonderful hospitality. We booked though Expedia and they upgraded us to Priority for free which meant we had access to a private pool, restaurant, and spa which guest without priority do not. Albuerto was our concierge and he was fantastic! This resort was very theraputic, relaxing, and intimate. It was also in its own gated community which had many amenities. The biggest con of this resort was the food, and beach. If you are looking for high quality of either of the prior mentioned this may not be the place for you however we were able to look past that due to the amazing staff and the vibe the resort had. Extremely clean and wonderful entertainment at night, this is a small resort compared to other options, so you will not get the big party experience but rather meet some people you might run into once a day. I would recommend this resort for individuals with young children who may want to try out an all inclusive resort but not worry about getting lost or having to walk a mile to get to your room/bathroom, or couples who are looking for a more low-key vacation experience.
From the moment we got to the resort we were met with wonderful hospitality. We booked though Expedia and they upgraded us to Priority for free which meant we had access to a private pool, restaurant, and spa which guest without priority do not. Albuerto was our concierge and he was fantastic! This resort was very theraputic, relaxing, and intimate. It was also in its own gated community which had many amenities. The biggest con of this resort was the food, and beach. If you are looking for high quality of either of the prior mentioned this may not be the place for you however we were able to look past that due to the amazing staff and the vibe the resort had. Extremely clean and wonderful entertainment at night, this is a small resort compared to other options, so you will not get the big party experience but rather meet some people you might run into once a day. I would recommend this resort for individuals with young children who may want to try out an all inclusive resort but not worry about getting lost or having to walk a mile to get to your room/bathroom, or couples who are looking for a more low-key vacation experience.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
La comida es inconsistente: muchos la califican de mediocre o mala, con cierres ocasionales de restaurantes y opciones limitadas para comer tarde por la noche, aunque otros disfrutaron de Oceana, Gohan, el restaurante italiano y El Patio. Algunos huéspedes también encontraron las bebidas débiles.
Reseñas de huéspedes relacionadas
8
Jarin
26 feb 2026
·
Se alojó 4 noches
Everything was good, but the food was very underwhelming and almost hard to eat at times.
Everything was good, but the food was very underwhelming and almost hard to eat at times.
10
Norma P
23 nov 2025
·
Se alojó 7 noches
Clean room. Great staff. Very friendly and welcoming. Food at oceana and Gohan is excellent. Clean property and pools.
Clean room. Great staff. Very friendly and welcoming. Food at oceana and Gohan is excellent. Clean property and pools.
4
Jose Manuel
27 jun 2025
·
Se alojó 6 noches
I know never go by the pictures, but honestly nothing like it. Half of the restaurants were closed. Food not great. Was probably one of the worst hotels I’ve ever stayed. Only good thing was the staff, they were very friendly and attentive always.
I know never go by the pictures, but honestly nothing like it. Half of the restaurants were closed. Food not great. Was probably one of the worst hotels I’ve ever stayed. Only good thing was the staff, they were very friendly and attentive always.
8
Dale Wood
8 sept 2024
·
Se alojó 6 noches
Nice resort. Rooms were clean AC worked well. Staff was very friendly. Food was not good, we went to every al la carte restaurant and they were almost all bad food wise. We expected cruise type food and it did not even meet that expectation. We would pay extra for a resort with edible food options.
Nice resort. Rooms were clean AC worked well. Staff was very friendly. Food was not good, we went to every al la carte restaurant and they were almost all bad food wise. We expected cruise type food and it did not even meet that expectation. We would pay extra for a resort with edible food options.
8
Brian
9 jun 2025
·
Se alojó 4 noches
There were very good aspects of the stay but overall the food was poor quality. The seafood restaurant served frozen fish sticks. Not what I expect when I’m at the water
There were very good aspects of the stay but overall the food was poor quality. The seafood restaurant served frozen fish sticks. Not what I expect when I’m at the water
4
Gleb
27 abr 2025
·
Se alojó 5 noches
Food was a total miss at this resort. Very few options and we had to send back food often for being inedible. Otherwise, nice small resort and easy for families with young kids.
Food was a total miss at this resort. Very few options and we had to send back food often for being inedible. Otherwise, nice small resort and easy for families with young kids.
8
Gary L
15 jun 2025
·
Se alojó 5 noches
Staff was incredible! So helpful and cheerful and happy to help. Room was clean, comfortable and the stocked mini bar and snacks, as well as the nightly chocolates and turn down service were very appreciated. The restaurants were wonderful, selection was good and food was decent at the buffet. A little disappointed in the seaweed on the beach, but that’s not the fault of the resort, in fact they were working hard every day to clear what they could. The Barracuda Bar was the best spot in the evenings! Overall, we really enjoyed our stay and would recommend this resort!
Staff was incredible! So helpful and cheerful and happy to help. Room was clean, comfortable and the stocked mini bar and snacks, as well as the nightly chocolates and turn down service were very appreciated. The restaurants were wonderful, selection was good and food was decent at the buffet. A little disappointed in the seaweed on the beach, but that’s not the fault of the resort, in fact they were working hard every day to clear what they could. The Barracuda Bar was the best spot in the evenings! Overall, we really enjoyed our stay and would recommend this resort!
4
Yashira
19 nov 2025
·
Se alojó 4 noches
I stayed for four nights, and while the room was clean, that’s about the only positive part of my experience. The food was downright terrible, and the drinks were so weak they might as well have been alcohol-free. On top of that, there seemed to be absolutely no noise control. I was kept awake night after night by loud music and people shouting until 2–3 AM. It was extremely frustrating and made it nearly impossible to rest. I would not recommend this place to anyone looking for a relaxing stay.
I stayed for four nights, and while the room was clean, that’s about the only positive part of my experience. The food was downright terrible, and the drinks were so weak they might as well have been alcohol-free. On top of that, there seemed to be absolutely no noise control. I was kept awake night after night by loud music and people shouting until 2–3 AM. It was extremely frustrating and made it nearly impossible to rest. I would not recommend this place to anyone looking for a relaxing stay.
6
Yuliya
17 nov 2024
·
Se alojó 5 noches
Great staff, great service. Lobby bar and preferred pool bar are excellent. Easy and friendly check in, rooms were cleaned and stocked every day. Food choices and night entertainment need improvement. Out of 5. If hrs only 2 nights had decent shows. Wish they had dinner buffet . Also, we were not able to see a doctor in sure when we needed.
Great staff, great service. Lobby bar and preferred pool bar are excellent. Easy and friendly check in, rooms were cleaned and stocked every day. Food choices and night entertainment need improvement. Out of 5. If hrs only 2 nights had decent shows. Wish they had dinner buffet . Also, we were not able to see a doctor in sure when we needed.
10
Arnold
25 abr 2025
·
Se alojó 6 noches
Family vacay! Great pool activities, good food at the buffet Sushi was ok Italian great Steak great
Family vacay! Great pool activities, good food at the buffet Sushi was ok Italian great Steak great
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
8
Julieta
19 jul 2026
·
Se alojó 5 noches
Muy lindo hotel, el personal excelente y muy atento, la comida muy rica y basta. Regresaría sin duda
Muy lindo hotel, el personal excelente y muy atento, la comida muy rica y basta. Regresaría sin duda
10
RICARDO DE JESUS
6 jul 2026
·
Se alojó 1 noche
Excelente atención. Siempre atentos y siempre buscan hacer de tu estancia la mas placentera posible
Excelente atención. Siempre atentos y siempre buscan hacer de tu estancia la mas placentera posible
8
Alejandra
17 jun 2026
·
Se alojó 1 noche
El personal atento estuvimos en preferent club.
El personal atento estuvimos en preferent club.
10
Juan Carlos
31 may 2026
·
Se alojó 4 noches
El servicio y atención del personal es muy bueno, servicio de spa de parte de Nelsy y Julieta excelente, la comida del buffet muy buena y los de especialidad sorprenden. Al hotel ya le hace falta una remodelación. En general fue una buena experiencia
El servicio y atención del personal es muy bueno, servicio de spa de parte de Nelsy y Julieta excelente, la comida del buffet muy buena y los de especialidad sorprenden. Al hotel ya le hace falta una remodelación. En general fue una buena experiencia
10
Leandro
26 may 2026
·
Se alojó 2 noches
Habitación limpia, súper buen servicio, me respetaron los servicios preferred, albercas lindas, comida súper rica y variada
Habitación limpia, súper buen servicio, me respetaron los servicios preferred, albercas lindas, comida súper rica y variada
Política del establecimiento
Instrucciones para la entrada
Todo lo que necesitas saber para hacer el check-in sin problemas.
Ver másEntrada
Salida
De 15:00 a 23:59
Antes de la(s) 12:00
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Las respuestas instantáneas de IA se basan en la información del hotel.
Precios para las próximas fechas
septiembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
octubre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-09-16: 218.0493345285492USD
- 2026-09-17: 213.35578502366639USD
- 2026-09-18: 211.7119852757721USD
- 2026-09-19: 210.4751176144867USD
- 2026-09-20: 210.4751176144867USD
- 2026-09-21: 210.4751176144867USD
- 2026-09-22: 210.4751176144867USD
- 2026-09-23: 210.4751176144867USD
- 2026-09-24: 210.60557957926943USD
- 2026-09-25: 210.60557957926943USD
- 2026-09-26: 210.60557957926943USD
- 2026-09-27: 210.60557957926943USD
- 2026-09-28: 210.60557957926943USD
- 2026-09-29: 210.60557957926943USD
- 2026-09-30: 211.84321754737854USD
- 2026-10-01: 198.37093635374453USD
- 2026-10-02: 201.93731689183045USD
- 2026-10-03: 198.37093635374453USD
- 2026-10-04: 198.37093635374453USD
- 2026-10-05: 198.37093635374453USD
- 2026-10-06: 198.37093635374453USD
- 2026-10-07: 198.37093635374453USD
- 2026-10-08: 198.70593228720094USD
- 2026-10-09: 210.60557957926943USD
- 2026-10-10: 194.8031202438507USD
- 2026-10-11: 198.37093635374453USD
- 2026-10-12: 198.37093635374453USD
- 2026-10-13: 198.37093635374453USD
- 2026-10-14: 198.37093635374453USD
- 2026-10-15: 198.37093635374453USD
- 2026-10-16: 198.37093635374453USD
- 2026-10-17: 198.37093635374453USD
- 2026-10-18: 211.84321754737854USD
- 2026-10-19: 198.37093635374453USD
- 2026-10-20: 198.37093635374453USD
- 2026-10-21: 198.37093635374453USD
- 2026-10-22: 198.37093635374453USD
- 2026-10-23: 192.6624200737305USD
- 2026-10-24: 198.37093635374453USD
- 2026-10-25: 198.37093635374453USD
- 2026-10-26: 198.37093635374453USD
- 2026-10-27: 210.60557957926943USD
- 2026-10-28: 213.4143283422699USD
- 2026-10-29: 198.37093635374453USD
- 2026-10-30: 198.37093635374453USD
- 2026-10-31: 198.37093635374453USD
- 2026-11-01: 199.636638USD
- 2026-11-02: 199.79806980049133USD
- 2026-11-03: 199.636638USD
- 2026-11-04: 240.47125048396302USD
- 2026-11-05: 240.47125048396302USD
- 2026-11-06: 240.47125048396302USD
- 2026-11-07: 240.47125048396302USD
- 2026-11-08: 240.47125048396302USD
- 2026-11-09: 239.7576837605896USD
- 2026-11-10: 240.47125048396302USD
- 2026-11-11: 240.47125048396302USD
- 2026-11-12: 240.47125048396302USD
- 2026-11-13: 239.7576837605896USD
- 2026-11-14: 229.05421792393494USD
- 2026-11-15: 223.3457016439209USD
- 2026-11-16: 223.3457016439209USD
El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.
El check in debe realizarlo alguien que tenga al menos 18 años.
- Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
- A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
- No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
- El nombre de la tarjeta de crédito utilizada a la llegada para pagar gastos adicionales debe corresponderse con el nombre principal que figura en la reserva de la habitación.
- Este alojamiento acepta tarjetas de crédito y tarjetas de débito. No se aceptan pagos en efectivo.
- El alojamiento cuenta con extintor.
- Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada
- Es necesario reservar con antelación los servicios de masaje. Las reservas se realizan poniéndose en contacto con el alojamiento antes de la llegada, a través de la información de contacto que figura en la confirmación de la reserva.
- Solo se permite el acceso a las habitaciones a los huéspedes registrados en el hotel.
- Hay habitaciones comunicadas o contiguas, sujetas a disponibilidad. Es posible solicitarlas directamente al alojamiento, a través de los datos de contacto que figuran en la confirmación de reserva.
- Este alojamiento permite mascotas solo en determinadas habitaciones y tiene otras restricciones sobre las mascotas (se aplican cargos y se pueden encontrar en la sección relativa a las tarifas). Los huéspedes pueden realizar las gestiones para traer sus mascotas poniéndose en contacto directamente con el alojamiento mediante la información de contacto que figura en la confirmación de la reserva.
- Este alojamiento acepta huéspedes de cualquier orientación sexual e identidad de género (LGTBQ+ friendly).
- Mascotas: 65 USD por mascota, por noche
- El registro de entrada temprana tiene un coste adicional (servicio sujeto a disponibilidad).
- El registro de salida tardía tiene un coste adicional (sujeto a disponibilidad)
La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.
Servicios populares
Aparcamiento
Traslados al aeropuerto
Restaurante
Piscina
Centro de negocios
Servicio de habitaciones
Servicios
Centro de negocios
Mostrador turístico
Servicio de tintorería
Guardería infantil/Niñera
Servicio de limpieza
Salones para banquetes
Cambio de divisas
Caja fuerte
Cajero automático
Alquiler de bicicletas
Consigna de equipajes
Zona para fumadores
Registros de entrada y salida exprés
Autoservicio de lavandería
24-Hour Front Desk
Concierge Services
Actividades
Piscina
Playa privada
Jardín
Campo de golf (cercano)
Playa (cercana)
Buceo
Ciclismo
Minigolf
Zona de juegos
Piscina infantil
Piscina al aire libre
Piscina climatizada al aire libre
Música en directo
Bicycle Tour Information
Evening Entertainment
Muebles de exterior
Pool (Seasonal Outdoor)
Terraza
Fitness Center (nearby)
Water Park
General
Servicio de habitaciones
Restaurante
Habitaciones para no fumadores
Sauna
Bañera de hidromasaje/Jacuzzi
Sala de vapor
Servicio de masajes
Spa y centro de bienestar
Barbería/Salón de belleza
Tratamientos corporales
Tratamientos faciales
Club infantil
Bar en la piscina
Mesas y zona de picnic
Comidas para llevar
Desayuno en la habitación
Habitación familiar
Beach Sun Loungers
Valla alrededor de la piscina
Snack Bar/Deli
Wheelchair Accessible (Limited)
Aparcamiento
Aparcamiento
Traslados al aeropuerto
Servicio de aparcacoches
Aparcamiento gratuito
Parking (Limited)
Parking Onsite
Internet
WiFi gratuito