Dreams Aventuras Riviera Maya - All Inclusive
291 $US
/nuit
Moyenne pour septembre
Sélectionnez les dates pour voir les prix et les disponibilités
291 $US
/nuit
Moyenne pour septembre
Prix moyens mensuels
À Dreams Aventuras Riviera Maya - All Inclusive, les prix par nuit s'élèvent en moyenne à 235 $US pendant le mois le moins cher (juin) et à 549 $US pendant le mois le plus cher (mars), sur la base des 12 derniers mois.
| Mois | Prix moyen |
|---|---|
| janvier | 427 $US |
| février | 467 $US |
| mars | 549 $US |
| avril | 381 $US |
| mai | 257 $US |
| juin | 235 $US |
| juillet | 261 $US |
| août | 331 $US |
| septembre | 291 $US |
| octobre | 308 $US |
| novembre | 434 $US |
| décembre | 439 $US |
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sept. · 291 $US
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Le plus cher : mars (env. 549 $US)
Le moins cher : juin (env. 235 $US)
À propos de cet établissement
Rejoignez le spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage, et permettez qu'on prenne soin de vous. 2 piscines extérieures vous attendent pour un petit plongeon avant de rejoi...
Équipements
Rejoignez le spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage, et permettez qu'on prenne soin de vous. 2 piscines extérieures vous attendent pour un petit plongeon avant de rejoindre la plage privée pour de purs moments de détente. Cet hébergement propose également l'accès Wi-Fi à Internet gratuit, un service de conciergerie et un service de garde d'enfants (en supplément).
Services de l'établissement
Les équipements et services proposés incluent un centre d'affaires, un service de nettoyage à sec / blanchisserie et une réception ouverte 24 h/24. Si vous devez organiser une réunion à Puerto Aventuras, faites confiance à cet hébergement qui dispose d'espaces événements mesurant 153 mètres carrés et comprenant un espace de conférence et des salles de réunion. Un parking avec voiturier est disponible dans l'enceinte de l'hébergement.
Repas
Vous découvrirez de nombreuses spécialités Cuisine internationale proposée par World Café, l'un des 7 restaurants de cet hébergement tout inclus ou profitez du service d'étage 24 h/24, idéal pour une soirée cocooning en amoureux ou en solo. Si vous avez un petit creux pendant la journée, vous trouverez aussi un café sur place. Pour une petite pause rafraîchissante, arrêtez-vous dans un des 4 bars/lounges, 2 bars de plage et 2 bars en bord de piscine de l'hébergement. Un petit déjeuner préparé à la commande gratuit est servi tous les jours de 07 h 00 à 11 h 00.
Chambres
Les 305 chambres climatisées de l'hébergement vous invitent à la détente et comprennent des articles gratuits dans le mini-bar et une télévision LCD. Les chambres sont dotées d'un balcon. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde et votre divertissement est assuré par des chaînes par satellite. Les salles de bain comprennent une douche, des articles de toilette gratuits et un sèche-cheveux.
Emplacement
En choisissant Dreams Aventuras Riviera Maya - All Inclusive à Puerto Aventuras, vous serez à 0,9 km de Port de plaisance de Puerto Aventuras et à 16,3 km de Parc à thème Xplor. Cet hébergement tout inclus se trouve à 17,1 km de Parc à thème écologique Xcaret et à 20,3 km de Centre écologique d'Akumal.
À proximité
Musée CEDAM(0.5 miles)
Port de plaisance de Puerto Aventuras(0.6 miles)
Oasis Beach(0.6 miles)
Lagune Kantenah(0.7 miles)
Baie de Fatima(0.7 miles)
Golf de Puerto Aventuras(0.9 miles)
Caleta Chac-hal-al(2.2 miles)
Cénote de Chac Mool(2.4 miles)
Ecopark Kantun Chi(2.5 miles)
Cénote Cristalino(2.6 miles)
Cenote Azul(2.9 miles)
Cenote Jardin de l'Eden(4.8 miles)
Cénote de Chikinha(5 miles)
Plage de Xpu Há(6.8 miles)
Cénote du Taj Mahal(6.9 miles)
Aéroport international Cozumel (CZM)(24.7 miles)
Aéroport international de Cancún (CUN)(48.3 miles)
Parking
Navette aéroport
Restaurant
Piscine
Centre d'affaires
Service en chambre
Emplacement
Km 269.5 Carretera Chetumal, Puerto Aventuras, Quintana Roo, Mexique
Musée CEDAM (0.5 miles)
Port de plaisance de Puerto Aventuras (0.6 miles)
Oasis Beach (0.6 miles)
Lagune Kantenah (0.7 miles)
Baie de Fatima (0.7 miles)
Golf de Puerto Aventuras (0.9 miles)
Options de chambre
6
Chambre Club, 2 lits doubles, accès piscine (Preferred Club Swim Out)
Détails de la chambre
2 Lits Doubles
Couchages 3
422 ft²
BalconClimatisationWi-Fi (gratuit)Lits pliants ou supplémentaires (gratuits)Piscine privée
11
Preferred Club Ocean Front View King
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
BalconClimatisationWi-Fi (gratuit)Lits pliants ou supplémentaires (gratuits)
9
Preferred Club Premium Suite Marina View King with Hot Tub
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
444 ft²
BalconClimatisationWi-Fi (gratuit)Lits pliants ou supplémentaires (gratuits)Baignoire à remous privée à l'extérieurBaignoire à remous privée
11
Preferred Club Honeymoon Suite Hot Tub Ocean View
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
444 ft²
BalconClimatisationWi-Fi (gratuit)Lits pliants ou supplémentaires (gratuits)Baignoire à remous privée à l'extérieurBaignoire à remous privée
12
Suite Familiale, 2 chambres, accès piscine, vue piscine (Preferred Club)
Détails de la chambre
1 Très Grand Lit Double
et 2 Lits Doubles
Couchages 5
882 ft²
BalconClimatisationWi-Fi (gratuit)Lits pliants ou supplémentaires (gratuits)Piscine privée
6
Deluxe Double
Détails de la chambre
2 Lits Doubles
Couchages 3
422 ft²
BalconClimatisationWi-Fi (gratuit)Lits pliants ou supplémentaires (gratuits)
9
Preferred Club Master Two Bedroom Suite Ocean Front
Détails de la chambre
1 Très Grand Lit Double
Couchages 6
BalconClimatisationWi-Fi (gratuit)Lits pliants ou supplémentaires (gratuits)
7
Chambre Club, 2 lits doubles, vue marina (Preferred Club)
Détails de la chambre
2 Lits Doubles
Couchages 3
422 ft²
BalconClimatisationWi-Fi (gratuit)Lits pliants ou supplémentaires (gratuits)
9
Chambre Club, 1 très grand lit, accès piscine (Preferred Club Swim out)
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
422 ft²
BalconClimatisationWi-Fi (gratuit)Lits pliants ou supplémentaires (gratuits)Piscine privée
15
Preferred Club Family Room Ocean Front
Détails de la chambre
1 Très Grand Lit Double
et 2 Lits Doubles
Couchages 5
BalconClimatisationWi-Fi (gratuit)Lits pliants ou supplémentaires (gratuits)
7
Chambre Deluxe, 2 lits doubles, vue océan
Détails de la chambre
2 Lits Doubles
Couchages 3
422 ft²
BalconClimatisationWi-Fi (gratuit)Lits pliants ou supplémentaires (gratuits)
8
Chambre Deluxe, 1 très grand lit, vue océan
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
422 ft²
BalconClimatisationWi-Fi (gratuit)Lits pliants ou supplémentaires (gratuits)
11
Suite « Premier », bain à remous (Ocean Front)
Détails de la chambre
1 Très Grand Lit Double
Couchages 3
BalconClimatisationWi-Fi (gratuit)Lits pliants ou supplémentaires (gratuits)Baignoire à remous privée à l'extérieurBaignoire à remous privée
18
Preferred Club Family Room Ocean View
Détails de la chambre
1 Très Grand Lit Double
et 2 Lits Doubles
Couchages 5
883 ft²
BalconClimatisationWi-Fi (gratuit)Lits pliants ou supplémentaires (gratuits)
15
Preferred Club Family Room Pool View
Détails de la chambre
1 Très Grand Lit Double
et 2 Lits Doubles
Couchages 5
882 ft²
BalconClimatisationWi-Fi (gratuit)Lits pliants ou supplémentaires (gratuits)
9
Preferred Club Ocean Front View Double
Détails de la chambre
1 Lit Double
Couchages 3
BalconClimatisationWi-Fi (gratuit)Lits pliants ou supplémentaires (gratuits)
10
Chambre Club, 2 lits doubles, vue océan (Preferred Club)
Détails de la chambre
2 Lits Doubles
Couchages 3
422 ft²
BalconClimatisationWi-Fi (gratuit)Lits pliants ou supplémentaires (gratuits)
7
Deluxe King
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
422 ft²
BalconClimatisationWi-Fi (gratuit)Lits pliants ou supplémentaires (gratuits)
8
Chambre Club, 1 très grand lit, vue marina (Preferred Club)
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
422 ft²
BalconClimatisationWi-Fi (gratuit)Lits pliants ou supplémentaires (gratuits)
7
Chambre Club, 1 très grand lit, vue océan (Preferred Club)
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
422 ft²
BalconClimatisationWi-Fi (gratuit)Lits pliants ou supplémentaires (gratuits)
Avis des voyageurs
7.8
Bien
Basé sur 709 avis vérifiés
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
Les voyageurs décrivent Dreams Aventuras Riviera Maya - All Inclusive comme un complexe de taille modeste, facile à explorer à pied, avec un personnel accueillant, une plage artificielle abritée et calme, des animations quotidiennes dynamiques et des équipements adaptés aux familles. Cependant, les avis divergent sur la qualité de la nourriture et le niveau de raffinement général de l'établissement.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
Les voyageurs décrivent Dreams Aventuras Riviera Maya - All Inclusive comme un complexe de taille modeste, facile à explorer à pied, avec un personnel accueillant, une plage artificielle abritée et calme, des animations quotidiennes dynamiques et des équipements adaptés aux familles. Cependant, les avis divergent sur la qualité de la nourriture et le niveau de raffinement général de l'établissement.
De nombreux clients louent la propreté des piscines et des chambres, mais d'autres signalent des odeurs de moisi ou d'humidité, des espaces vieillissants et des problèmes tels que des jacuzzis hors service ou une climatisation faible. Les commentaires sur la nourriture sont globalement mitigés à négatifs, bien que plusieurs personnes soulignent des repas de meilleure qualité à Oceana, Gohan et au restaurant italien. Les fermetures occasionnelles de restaurants et le nombre limité d'options proposées tard le soir ajoutent à la frustration. La crique abritée est idéale pour les enfants et les nageurs non expérimentés, et l'emplacement sécurisé et facile à explorer à pied à Puerto Aventuras est apprécié. Attendez-vous à un séjour compact et familial dans un cadre paisible, avec des points forts en matière de commodités et d'animations, mais une offre de restauration et des finitions modestes.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Complexe compact avec plusieurs piscines (dont un espace Preferred plus calme), des activités pour enfants, un petit espace avec toboggans, un spa, une salle de sport et des terrains de pickleball ; beaucoup apprécient les animations quotidiennes. Certains équipements semblent vieillissants ou sont parfois fermés, et la vie nocturne/les options de restauration tardive sont limitées.
Avis de voyageur à ce sujet
4
Marlee
17 oct. 2025
·
A séjourné 4 nuits
Multiple restaurant were temporarily closed. The regual restaurant were not olen daily which was kisted no where in the webisttez. There wa s roodtop bsr we specially booke doreferred club for thst did mot exist naymore. Very disappointed in the lack of accuracy on website as to what was really available and what wasnt
Multiple restaurant were temporarily closed. The regual restaurant were not olen daily which was kisted no where in the webisttez. There wa s roodtop bsr we specially booke doreferred club for thst did mot exist naymore. Very disappointed in the lack of accuracy on website as to what was really available and what wasnt
10
Aphisak
9 juil. 2025
·
A séjourné 4 nuits
Nice all inclusive resort with great staff (notably Myriam and Jhonathan) and terrific food. Very nice restaurants and swimming pools. Cool pickleball court on the property.
Nice all inclusive resort with great staff (notably Myriam and Jhonathan) and terrific food. Very nice restaurants and swimming pools. Cool pickleball court on the property.
10
Joanna Tamsyn
14 juin 2025
·
A séjourné 17 nuits
Loved the hotel - fantastic food, friendly and helpful staff, beautiful room and view, with a well-equipped gym and relaxing spa. I highly recommend treatments from the wonderful Nestor at the spa- the seaweed wrap and hot stone message with reflexology were especially good. So relaxing! The only downside is the Dreams Dolphin Discovery - I just don’t agree with breeding cetaceans in captivity - rescue/sanctuary yes; captive breeding to live in captivity no. It’s the only thing about the place I didn’t absolutely love. We stayed for 17 nights and loved it.
Loved the hotel - fantastic food, friendly and helpful staff, beautiful room and view, with a well-equipped gym and relaxing spa. I highly recommend treatments from the wonderful Nestor at the spa- the seaweed wrap and hot stone message with reflexology were especially good. So relaxing! The only downside is the Dreams Dolphin Discovery - I just don’t agree with breeding cetaceans in captivity - rescue/sanctuary yes; captive breeding to live in captivity no. It’s the only thing about the place I didn’t absolutely love. We stayed for 17 nights and loved it.
6
Jordan
22 juin 2025
·
A séjourné 4 nuits
The staff was friendly and took care of all requests. Picture of amenities where over hyped. Water park was only 2 small slides that were unimpressive. Overall the experience was okay.
The staff was friendly and took care of all requests. Picture of amenities where over hyped. Water park was only 2 small slides that were unimpressive. Overall the experience was okay.
8
Ilda Lizeth
28 juin 2025
·
A séjourné 5 nuits
Staff is amazing food is also great the hotel Itself needs some updating as well as the rooms, we had a room where they were remodeling upstairs and it was kind of noisy but overall the swim up rooms were the best
Staff is amazing food is also great the hotel Itself needs some updating as well as the rooms, we had a room where they were remodeling upstairs and it was kind of noisy but overall the swim up rooms were the best
10
Amber Marie Loy
12 oct. 2025
·
A séjourné 7 nuits
We (fam of 4 plus Mom) just got back. Minor issues phone not working ect. They are attentive. Might take a day, but they are a "make it right" property. We did not do the excusions this time around. With it being fall you were guaranteed about 3 hours of rain mid day. However, numbers were fantastic at dinner. Zero wait, plenty of space at the pools. Food was excellent! Preferred is the way to go. Gets you into the preferred pool which is a quieter environment. Lots of activities at the main pool as well. We dove into what was offered. Magic show, karaoke, and the fire show was our favorite. This resort is nestled in this neat marina town. We walked a good amount and rented a golf cart. Resort was great! This was our first with Hyatt. Would totally go back. Staff was outstanding. 10/10 Get the family room. The two beds on the one side are DOUBLES. If your kids are big kids, plan accordingly.
We (fam of 4 plus Mom) just got back. Minor issues phone not working ect. They are attentive. Might take a day, but they are a "make it right" property. We did not do the excusions this time around. With it being fall you were guaranteed about 3 hours of rain mid day. However, numbers were fantastic at dinner. Zero wait, plenty of space at the pools. Food was excellent! Preferred is the way to go. Gets you into the preferred pool which is a quieter environment. Lots of activities at the main pool as well. We dove into what was offered. Magic show, karaoke, and the fire show was our favorite. This resort is nestled in this neat marina town. We walked a good amount and rented a golf cart. Resort was great! This was our first with Hyatt. Would totally go back. Staff was outstanding. 10/10 Get the family room. The two beds on the one side are DOUBLES. If your kids are big kids, plan accordingly.
6
Linh
25 nov. 2025
·
A séjourné 5 nuits
the pickleball and paddles need to be maintained. our 2 microfiber cloth went missing from our room The restaurant were ok, not authenticity there was so back sewer smell in the bathroom staff were great
the pickleball and paddles need to be maintained. our 2 microfiber cloth went missing from our room The restaurant were ok, not authenticity there was so back sewer smell in the bathroom staff were great
8
Carol
7 déc. 2022
·
A séjourné 19 332 nuits
Very responsive friendly staff. Pretty property within a gated community complete with marinas, bars, shops. Food was average. Nice private lagoon surrounding the beach.
Very responsive friendly staff. Pretty property within a gated community complete with marinas, bars, shops. Food was average. Nice private lagoon surrounding the beach.
8
Julie
20 janv. 2023
·
A séjourné 10 nuits
Overall lovely place, great entertainment, kind people, very nice beach and room. We found the restaurants underwhelming, with Portofino being the best. We loved the chef in El Patio, but it was buffet style and like the others, not veg friendly. The chef kindly did something special for us, but clearly was not set up for this. I’d love to see them upgrade El Patio for more variety and sit down dinner, since we are in Mexico after all. There was a Mexican cook out night on the beach, which was festive. Drinks at the beach were decadent and very relaxing. My only major complaint is that we were ambushed upon arrival with “a welcome package” asking us to see another hotel and give them feedback for comparison. We thought this was a strange request from a big resort. They enticed us with free rides, a couple hundred bucks, very pushy and aggressive before we unpacked. Finally when we had them promise it would not take more than 90 minutes, we agreed. The rub was they were actually trying to sell us membership dues into their resort system where we’d pay them for years. We gave a firm no, which was not accepted. Then comes sale person number 2. Thinks he is sweetening the deal. 90 minutes pass, I am starting to see red. More offers, pressure, calculations. No. Then comes the old timer. Really angry and aggressive. Berates is for wasting his sales team time. Ha, it is funny now. Don’t take greeting packages or strange offers from Dreams unless you really love overpaying franchises
Overall lovely place, great entertainment, kind people, very nice beach and room. We found the restaurants underwhelming, with Portofino being the best. We loved the chef in El Patio, but it was buffet style and like the others, not veg friendly. The chef kindly did something special for us, but clearly was not set up for this. I’d love to see them upgrade El Patio for more variety and sit down dinner, since we are in Mexico after all. There was a Mexican cook out night on the beach, which was festive. Drinks at the beach were decadent and very relaxing. My only major complaint is that we were ambushed upon arrival with “a welcome package” asking us to see another hotel and give them feedback for comparison. We thought this was a strange request from a big resort. They enticed us with free rides, a couple hundred bucks, very pushy and aggressive before we unpacked. Finally when we had them promise it would not take more than 90 minutes, we agreed. The rub was they were actually trying to sell us membership dues into their resort system where we’d pay them for years. We gave a firm no, which was not accepted. Then comes sale person number 2. Thinks he is sweetening the deal. 90 minutes pass, I am starting to see red. More offers, pressure, calculations. No. Then comes the old timer. Really angry and aggressive. Berates is for wasting his sales team time. Ha, it is funny now. Don’t take greeting packages or strange offers from Dreams unless you really love overpaying franchises
10
Catherine Margaret
11 avr. 2025
·
A séjourné 5 nuits
Beautiful resort! Helpful and friendly staff! Good food! Always something to do, if you want it, and lots of space to just relax if that’s your thing. Highly recommend! Will definitely go back!
Beautiful resort! Helpful and friendly staff! Good food! Always something to do, if you want it, and lots of space to just relax if that’s your thing. Highly recommend! Will definitely go back!
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
Beaucoup signalent des chambres, des piscines et des jardins bien entretenus. Des plaintes récurrentes mentionnent des odeurs de moisi ou d'humidité et des lacunes occasionnelles dans l'entretien ou la propreté des piscines.
Avis de voyageur à ce sujet
2
Phillip
29 avr. 2025
·
A séjourné 5 nuits
The staff was nice. Food is terrible. The Italian restaurant is the equivalent of pasta out of a can. Pool was green with bugs. And don’t try to leave, they won’t refund you. Worst hotel ever. Also, many people smoking illegal substances on balconies, so you can’t even enjoy a smoke free environment. Save yourself the hassle and go stay at a motel.
The staff was nice. Food is terrible. The Italian restaurant is the equivalent of pasta out of a can. Pool was green with bugs. And don’t try to leave, they won’t refund you. Worst hotel ever. Also, many people smoking illegal substances on balconies, so you can’t even enjoy a smoke free environment. Save yourself the hassle and go stay at a motel.
8
Dawn
17 août 2025
·
A séjourné 7 nuits
Food was sub-par and my room smelled like mildew. Rooms are nice and big just smelly. The stocked bar is not really true. You only refill the soda/waters and not the liquor. The staff is amazing and so nice!!
Food was sub-par and my room smelled like mildew. Rooms are nice and big just smelly. The stocked bar is not really true. You only refill the soda/waters and not the liquor. The staff is amazing and so nice!!
4
kenneth
28 juin 2025
·
A séjourné 4 nuits
Food wasn’t very good. Old hotel. Smells horrible. Dirty pool Turned white bathing suits yellow brown color.
Food wasn’t very good. Old hotel. Smells horrible. Dirty pool Turned white bathing suits yellow brown color.
10
Norma P
23 nov. 2025
·
A séjourné 7 nuits
Clean room. Great staff. Very friendly and welcoming. Food at oceana and Gohan is excellent. Clean property and pools.
Clean room. Great staff. Very friendly and welcoming. Food at oceana and Gohan is excellent. Clean property and pools.
8
Lisa Jane
16 juin 2024
·
A séjourné 7 nuits
Dreams Aventuras is a very nice resort. Pros: 1. The entire staff (and I mean every single person who works there) are extremely helpful and friendly. 2. Staff very responsive if called for assistance (they respond within minutes) 3. Our room was always ready and taken care of (Thank you Maria - you are tops) 3. Very clean and well maintained 4. Explorer Club for kids (we had our 9 yo -she loved that) 5. Enclosed bay for swimming and snorkeling 6. plenty of lounges available by pools and beach Cons: 1. Food was ok but not what expected as compared to other resorts (we have stayed at several) 2. Excursions from resort were very expensive considering what you got. (i.e. $505 for 4 1/2 hour snorkel with turtles (lasted about 25 minutes) and swim in a cenote (about 25minutes) small meal and relax on beach for about hour (which is what we were doing at resort anyway) - the rest of that 4 1/2 hours was drive time in a very packed small van. 3. The free Playa del Carmen shopping tour provided by host was ok except we were dropped a few blocks from the shopping district, which made for a very hot start to the shopping, and once again the van for this was packed, had poor suspension and limited AC which made for a horrid ride with and aching backs by the time you returned.
Dreams Aventuras is a very nice resort. Pros: 1. The entire staff (and I mean every single person who works there) are extremely helpful and friendly. 2. Staff very responsive if called for assistance (they respond within minutes) 3. Our room was always ready and taken care of (Thank you Maria - you are tops) 3. Very clean and well maintained 4. Explorer Club for kids (we had our 9 yo -she loved that) 5. Enclosed bay for swimming and snorkeling 6. plenty of lounges available by pools and beach Cons: 1. Food was ok but not what expected as compared to other resorts (we have stayed at several) 2. Excursions from resort were very expensive considering what you got. (i.e. $505 for 4 1/2 hour snorkel with turtles (lasted about 25 minutes) and swim in a cenote (about 25minutes) small meal and relax on beach for about hour (which is what we were doing at resort anyway) - the rest of that 4 1/2 hours was drive time in a very packed small van. 3. The free Playa del Carmen shopping tour provided by host was ok except we were dropped a few blocks from the shopping district, which made for a very hot start to the shopping, and once again the van for this was packed, had poor suspension and limited AC which made for a horrid ride with and aching backs by the time you returned.
6
Nora
23 juin 2023
·
A séjourné 7 nuits
La propiedad en general está bien La habitación es grande!! la limpieza no es la mejor.! La comida en general está bien. Aunque demoran demasiado en los restaurantes a la carta! Puedes estar 2 horas hasta que te traen el pedido ya que no tienen suficientes cocineros!!
La propiedad en general está bien La habitación es grande!! la limpieza no es la mejor.! La comida en general está bien. Aunque demoran demasiado en los restaurantes a la carta! Puedes estar 2 horas hasta que te traen el pedido ya que no tienen suficientes cocineros!!
6
Vesna
8 déc. 2024
·
A séjourné 4 nuits
Food at the restaurants was not good only place that had good foor and drinks was on preferred side. Its great resort for families with small kids but not for couples or families with older kids, not much to do. Beach was nice but water too shallow for swimming. Natural pool was great. Pools were not clean. Staff was great. Room was nice but it smell like mill due.
Food at the restaurants was not good only place that had good foor and drinks was on preferred side. Its great resort for families with small kids but not for couples or families with older kids, not much to do. Beach was nice but water too shallow for swimming. Natural pool was great. Pools were not clean. Staff was great. Room was nice but it smell like mill due.
10
Mark
25 nov. 2025
·
A séjourné 5 nuits
The staff was amazing. Friendly, courteous and very helpful. The resort itself was beautiful, clean and the food was excellent.
The staff was amazing. Friendly, courteous and very helpful. The resort itself was beautiful, clean and the food was excellent.
10
Danielle
2 août 2025
·
A séjourné 5 nuits
Everything was absolutely perfect. We’ve stayed at multiple Dreams resorts and they are always so beautiful and the staff is literally the best. So kind and attentive. Everything was very clean and well maintained.
Everything was absolutely perfect. We’ve stayed at multiple Dreams resorts and they are always so beautiful and the staff is literally the best. So kind and attentive. Everything was very clean and well maintained.
10
Catherine Margaret
11 avr. 2025
·
A séjourné 5 nuits
Beautiful resort! Helpful and friendly staff! Good food! Always something to do, if you want it, and lots of space to just relax if that’s your thing. Highly recommend! Will definitely go back!
Beautiful resort! Helpful and friendly staff! Good food! Always something to do, if you want it, and lots of space to just relax if that’s your thing. Highly recommend! Will definitely go back!
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les chambres sont généralement spacieuses et confortables, avec de belles vues et des options populaires avec accès direct à la piscine. Plusieurs clients signalent des équipements vieillissants, des odeurs de moisi ou d'humidité, une climatisation ou des douches faibles, ainsi que du bruit ou des travaux de construction à proximité de certaines chambres.
Avis de voyageur à ce sujet
8
Dawn
17 août 2025
·
A séjourné 7 nuits
Food was sub-par and my room smelled like mildew. Rooms are nice and big just smelly. The stocked bar is not really true. You only refill the soda/waters and not the liquor. The staff is amazing and so nice!!
Food was sub-par and my room smelled like mildew. Rooms are nice and big just smelly. The stocked bar is not really true. You only refill the soda/waters and not the liquor. The staff is amazing and so nice!!
8
Danielle
12 mai 2024
·
A séjourné 7 nuits
The resort was wonderful! I booked the Deluxe Pool View King and didn’t even realize it had a spiral staircase that lead up to a separate sitting area. A very cool surprise! If you are looking to stay somewhere that has a relaxing/chill vibe, this is the place to go. The only downside for me was the small pool. The resort has 2 swimming pools, but one is for preferred members only. I love lounging by the pool and soaking up the sun, but I could never find a spot. Also, if you’re someone who smokes, it is prohibited on the property. There is a designated smoking area outside by the entrance/parking…But I would definitely stay here again! :)
The resort was wonderful! I booked the Deluxe Pool View King and didn’t even realize it had a spiral staircase that lead up to a separate sitting area. A very cool surprise! If you are looking to stay somewhere that has a relaxing/chill vibe, this is the place to go. The only downside for me was the small pool. The resort has 2 swimming pools, but one is for preferred members only. I love lounging by the pool and soaking up the sun, but I could never find a spot. Also, if you’re someone who smokes, it is prohibited on the property. There is a designated smoking area outside by the entrance/parking…But I would definitely stay here again! :)
10
Nathan
30 janv. 2026
·
A séjourné 7 nuits
Room was great, staff amazing, awesome beach, lots of activities, kids club huge bonus.
Room was great, staff amazing, awesome beach, lots of activities, kids club huge bonus.
8
Frank Paul
11 mars 2025
·
A séjourné 6 nuits
We took advantage of the Spa 3 times while we were there. Julieta is AMAZING! I highly recommend you book your services with her! The hallways tend to echo into room.
We took advantage of the Spa 3 times while we were there. Julieta is AMAZING! I highly recommend you book your services with her! The hallways tend to echo into room.
8
Fabiana
28 nov. 2025
·
A séjourné 7 nuits
La habitación y el personal del front desk. Fer en la alberca EL MEJOR!!
La habitación y el personal del front desk. Fer en la alberca EL MEJOR!!
8
Ilda Lizeth
28 juin 2025
·
A séjourné 5 nuits
Staff is amazing food is also great the hotel Itself needs some updating as well as the rooms, we had a room where they were remodeling upstairs and it was kind of noisy but overall the swim up rooms were the best
Staff is amazing food is also great the hotel Itself needs some updating as well as the rooms, we had a room where they were remodeling upstairs and it was kind of noisy but overall the swim up rooms were the best
10
Rebecca
23 févr. 2025
·
Our family of four had a wonderful 8-day stay this month at Dreams Puerto Aventuras. Every staff member we interacted with was warm, friendly, and helpful. Our rooms were spacious and clean, there were several restaurant options (no reservations required), and a beautiful beach area. The pools were also clean and well maintained. Outside the property is a marina with multiple restaurants and shops, all within walking distance, and we felt safe walking through the entire area with our children. The only caveat I would give to prospective guests is this (and this is no fault of the Dreams staff, just something to be aware of): we were offered an option to tour another Hyatt resort in the area - in exchange, we were told we would get breakfast at the other resort, a tour of Tulum afterwards, and two tickets to Xel-Ha to use another day. Dreams staff did tell us "they'll try to sell you something," so we thought we had an idea of what we were walking into. We figured we could handle sitting through a high-pressure sales pitch in order to get a couple of tickets and save $300. This was the first time we'd ever done something like this so maybe this is the norm, but it was wild and so, so uncomfortable. I'm limited in characters here, so I'll summarize by saying it wasn't the 90min tour we were told we were taking - it took us 3 1/2 HOURS to get away from the Hyatt Vacation Club sales staff and get them to agree to let us leave. Not worth the $300 in tickets we were given.
Our family of four had a wonderful 8-day stay this month at Dreams Puerto Aventuras. Every staff member we interacted with was warm, friendly, and helpful. Our rooms were spacious and clean, there were several restaurant options (no reservations required), and a beautiful beach area. The pools were also clean and well maintained. Outside the property is a marina with multiple restaurants and shops, all within walking distance, and we felt safe walking through the entire area with our children. The only caveat I would give to prospective guests is this (and this is no fault of the Dreams staff, just something to be aware of): we were offered an option to tour another Hyatt resort in the area - in exchange, we were told we would get breakfast at the other resort, a tour of Tulum afterwards, and two tickets to Xel-Ha to use another day. Dreams staff did tell us "they'll try to sell you something," so we thought we had an idea of what we were walking into. We figured we could handle sitting through a high-pressure sales pitch in order to get a couple of tickets and save $300. This was the first time we'd ever done something like this so maybe this is the norm, but it was wild and so, so uncomfortable. I'm limited in characters here, so I'll summarize by saying it wasn't the 90min tour we were told we were taking - it took us 3 1/2 HOURS to get away from the Hyatt Vacation Club sales staff and get them to agree to let us leave. Not worth the $300 in tickets we were given.
8
Rene A
1 juil. 2025
·
A séjourné 4 nuits
With the exception of one female customer service desk employee, the remaining staff interaction was excellent. My first room had malfunctioning lights. I was given another room. The food was outstanding.
With the exception of one female customer service desk employee, the remaining staff interaction was excellent. My first room had malfunctioning lights. I was given another room. The food was outstanding.
4
Yashira
19 nov. 2025
·
A séjourné 4 nuits
I stayed for four nights, and while the room was clean, that’s about the only positive part of my experience. The food was downright terrible, and the drinks were so weak they might as well have been alcohol-free. On top of that, there seemed to be absolutely no noise control. I was kept awake night after night by loud music and people shouting until 2–3 AM. It was extremely frustrating and made it nearly impossible to rest. I would not recommend this place to anyone looking for a relaxing stay.
I stayed for four nights, and while the room was clean, that’s about the only positive part of my experience. The food was downright terrible, and the drinks were so weak they might as well have been alcohol-free. On top of that, there seemed to be absolutely no noise control. I was kept awake night after night by loud music and people shouting until 2–3 AM. It was extremely frustrating and made it nearly impossible to rest. I would not recommend this place to anyone looking for a relaxing stay.
6
Robert Joseph
22 nov. 2024
·
A séjourné 3 nuits
I didn’t like after traveling for 9 hours I had to be checked in at the 7th floor just to wait another 35 minutes to be checked in. We had a vip room that smelt like mold with clear water damage to it. The shower has the lowest rain head. I’m 5’6 and still had to bend down to get into it, and the pressure was very weak. I wouldn’t stay again at this property again. It’s not worth the price for what is included. I will say the staff is fantastic.
I didn’t like after traveling for 9 hours I had to be checked in at the 7th floor just to wait another 35 minutes to be checked in. We had a vip room that smelt like mold with clear water damage to it. The shower has the lowest rain head. I’m 5’6 and still had to bend down to get into it, and the pressure was very weak. I wouldn’t stay again at this property again. It’s not worth the price for what is included. I will say the staff is fantastic.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le service est un point fort : le personnel est largement décrit comme amical, attentionné et désireux d'aider, avec des concierges réactifs. Une minorité a rencontré des réponses lentes ou incohérentes et a subi des pressions pour assister à des présentations de clubs de vacances.
Avis de voyageur à ce sujet
10
Nadia
14 déc. 2024
·
A séjourné 7 nuits
The staff was outstanding, making my young children feel seen. The hotel needs a little TLC but the location and entertainment/activities are excellent
The staff was outstanding, making my young children feel seen. The hotel needs a little TLC but the location and entertainment/activities are excellent
10
MIRIAM
11 janv. 2026
·
A séjourné 7 nuits
El personal fue lo mejor del hotel, todos fueron extra amables, siempre con una sonrisa, la mejor actitud y dispuestos a ayudarte con cualquier cosa
El personal fue lo mejor del hotel, todos fueron extra amables, siempre con una sonrisa, la mejor actitud y dispuestos a ayudarte con cualquier cosa
10
Carol
18 nov. 2023
·
A séjourné 1 nuit
The service has been great! Thanks Fernando for helping us get out room straightened out! You are the best!
The service has been great! Thanks Fernando for helping us get out room straightened out! You are the best!
10
Disha
6 août 2025
·
A séjourné 8 nuits
Great Staff and wonderful customer service. Especially Romeo, he was very helpful and his customer service is excellent.
Great Staff and wonderful customer service. Especially Romeo, he was very helpful and his customer service is excellent.
10
Amber Marie Loy
12 oct. 2025
·
A séjourné 7 nuits
We (fam of 4 plus Mom) just got back. Minor issues phone not working ect. They are attentive. Might take a day, but they are a "make it right" property. We did not do the excusions this time around. With it being fall you were guaranteed about 3 hours of rain mid day. However, numbers were fantastic at dinner. Zero wait, plenty of space at the pools. Food was excellent! Preferred is the way to go. Gets you into the preferred pool which is a quieter environment. Lots of activities at the main pool as well. We dove into what was offered. Magic show, karaoke, and the fire show was our favorite. This resort is nestled in this neat marina town. We walked a good amount and rented a golf cart. Resort was great! This was our first with Hyatt. Would totally go back. Staff was outstanding. 10/10 Get the family room. The two beds on the one side are DOUBLES. If your kids are big kids, plan accordingly.
We (fam of 4 plus Mom) just got back. Minor issues phone not working ect. They are attentive. Might take a day, but they are a "make it right" property. We did not do the excusions this time around. With it being fall you were guaranteed about 3 hours of rain mid day. However, numbers were fantastic at dinner. Zero wait, plenty of space at the pools. Food was excellent! Preferred is the way to go. Gets you into the preferred pool which is a quieter environment. Lots of activities at the main pool as well. We dove into what was offered. Magic show, karaoke, and the fire show was our favorite. This resort is nestled in this neat marina town. We walked a good amount and rented a golf cart. Resort was great! This was our first with Hyatt. Would totally go back. Staff was outstanding. 10/10 Get the family room. The two beds on the one side are DOUBLES. If your kids are big kids, plan accordingly.
10
Deborah
17 avr. 2024
·
A séjourné 6 nuits
We have stayed in larger resorts, which may offer more amenities, but none surpass the customer service offered by Dreams. The quality of customer service we received from the very beginning, which was before we even arrived, was simply outstanding. We have never once in all of our travels been asked what our needs might be in advance of our arrival, those needs were met as well! Yanin Rodrguez, Christiane, and Paulina were simply outstanding in their customer service through our entire stay. We were given a full explanation of the facility upon arrival, another remarkable feature.One negative was closures of 3 restaurants for private functions while we were there. Another is not enough lounge chairs on the beach, which is characteristic of every resort we’ve stayed in regardless of the Island or resort. Overall, we loved our ocean view room, housekeeping was superb; the warmth and charm of a smaller hotel was very much appreciated. We look forward to a return in the future, and would highly recommend this resort.
We have stayed in larger resorts, which may offer more amenities, but none surpass the customer service offered by Dreams. The quality of customer service we received from the very beginning, which was before we even arrived, was simply outstanding. We have never once in all of our travels been asked what our needs might be in advance of our arrival, those needs were met as well! Yanin Rodrguez, Christiane, and Paulina were simply outstanding in their customer service through our entire stay. We were given a full explanation of the facility upon arrival, another remarkable feature.One negative was closures of 3 restaurants for private functions while we were there. Another is not enough lounge chairs on the beach, which is characteristic of every resort we’ve stayed in regardless of the Island or resort. Overall, we loved our ocean view room, housekeeping was superb; the warmth and charm of a smaller hotel was very much appreciated. We look forward to a return in the future, and would highly recommend this resort.
10
David
8 juil. 2024
·
A séjourné 5 nuits
We have visited Dreams Aventuras Riviera Maya twice now, over the last few years. It's a great resort, not too big. Not fighting over pool chairs like a lot of places. Kids loved the water slide. We enjoyed having the Preferred Club pool option. The service was amazing, everyone so nice and helpful. Paulina was great, always around to help and give me advice on activites and the resort, whenever we needed it. We had the resort help us with family photos also, and they turned out great. I am confident we will be back to Dreams Aventuras!
We have visited Dreams Aventuras Riviera Maya twice now, over the last few years. It's a great resort, not too big. Not fighting over pool chairs like a lot of places. Kids loved the water slide. We enjoyed having the Preferred Club pool option. The service was amazing, everyone so nice and helpful. Paulina was great, always around to help and give me advice on activites and the resort, whenever we needed it. We had the resort help us with family photos also, and they turned out great. I am confident we will be back to Dreams Aventuras!
10
Mark
25 nov. 2025
·
A séjourné 5 nuits
The staff was amazing. Friendly, courteous and very helpful. The resort itself was beautiful, clean and the food was excellent.
The staff was amazing. Friendly, courteous and very helpful. The resort itself was beautiful, clean and the food was excellent.
2
Juan
17 nov. 2024
·
A séjourné 4 nuits
I am writing to express my frustration with several aspects of the service and amenities during my recent stay, which was far from the level I expected as a preferred guest. Firstly, when I attempted to rent a car, my experience was disappointing. My friend had rented a car the day before with ease, as the front desk handled everything and had the keys ready within a few hours. However, when I went to the front desk, I was told to download the car rental app and handle everything myself. After being brushed off, it wasn’t until my friend showed up and intervened that the staff finally cooperated. This lack of support was frustrating, especially given the smooth process my friend experienced. In addition, I had a troubling experience with room service. I called the designated number five times to place an order, but my calls went unanswered each time. Only after calling the front desk to request they transfer me was I finally able to place my order. To be ignored repeatedly was incredibly frustrating, particularly as a preferred guest who expects better service. When scheduling hydrotherapy, I was told there was only one available time, and the front desk staff was rude and dismissive, essentially telling me to "take it or leave it." I had to go to the spa in person to secure a more convenient time, which should not have been necessary. Furthermore, I was disappointed by the beachside view at your resort. The photos on your website suggested a beautiful, pristine view, but
I am writing to express my frustration with several aspects of the service and amenities during my recent stay, which was far from the level I expected as a preferred guest. Firstly, when I attempted to rent a car, my experience was disappointing. My friend had rented a car the day before with ease, as the front desk handled everything and had the keys ready within a few hours. However, when I went to the front desk, I was told to download the car rental app and handle everything myself. After being brushed off, it wasn’t until my friend showed up and intervened that the staff finally cooperated. This lack of support was frustrating, especially given the smooth process my friend experienced. In addition, I had a troubling experience with room service. I called the designated number five times to place an order, but my calls went unanswered each time. Only after calling the front desk to request they transfer me was I finally able to place my order. To be ignored repeatedly was incredibly frustrating, particularly as a preferred guest who expects better service. When scheduling hydrotherapy, I was told there was only one available time, and the front desk staff was rude and dismissive, essentially telling me to "take it or leave it." I had to go to the spa in person to secure a more convenient time, which should not have been necessary. Furthermore, I was disappointed by the beachside view at your resort. The photos on your website suggested a beautiful, pristine view, but
10
Susan
27 nov. 2025
·
A séjourné 5 nuits
They were super accommodating about letting us access the amenities 3 hours before check in while they got our room ready for no extra charge and late check out - they offered us a hospitality room to use so we could store our luggage, shower, and change before leaving for the airport. What a gift to be able to enjoy some bonus time on the beach before heading home to the snow.
They were super accommodating about letting us access the amenities 3 hours before check in while they got our room ready for no extra charge and late check out - they offered us a hospitality room to use so we could store our luggage, shower, and change before leaving for the airport. What a gift to be able to enjoy some bonus time on the beach before heading home to the snow.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Situé à l'intérieur de Puerto Aventuras, un quartier sécurisé et facilement praticable à pied, avec une marina et des boutiques, l'endroit est pratique pour visiter les sites entre Playa del Carmen et Tulum. La crique abritée est calme mais ne ressemble pas à une véritable plage ouverte sur l'océan.
Avis de voyageur à ce sujet
10
Daniel Chester
5 oct. 2025
·
A séjourné 5 nuits
Great staff. Good location
Great staff. Good location
10
jana
18 août 2025
·
A séjourné 4 nuits
Loved the resort inside a little town!
Loved the resort inside a little town!
10
Evelyn
22 août 2025
·
A séjourné 1 nuit
Viaje con familia y todo fue excelente, servicio, limpieza, atención de todo el personal excelente! Volvería sin duda. La ubicación me parece muy buena, conveniente para visitar diferentes lugares en coche. La playa es privada, muy pequeña pero bonita.
Viaje con familia y todo fue excelente, servicio, limpieza, atención de todo el personal excelente! Volvería sin duda. La ubicación me parece muy buena, conveniente para visitar diferentes lugares en coche. La playa es privada, muy pequeña pero bonita.
8
Jon B
31 juil. 2023
·
A séjourné 7 nuits
The property was very clean, staff was great. The food and drinks where okay. I liked that the property was smaller and easy to get around. I liked the fact of being able to walk or take a golf cart around the town. Felt very safe in puerto adventures. The marina and the dolphin area where a very nice place for a morning walk. The only suggestion for improvement is to air condition the sushi bar area. There was not good air flow and it got a little warm in there. My favorite restaurant was the Italian restaurant. Overall had a good experience and would consider going back.
The property was very clean, staff was great. The food and drinks where okay. I liked that the property was smaller and easy to get around. I liked the fact of being able to walk or take a golf cart around the town. Felt very safe in puerto adventures. The marina and the dolphin area where a very nice place for a morning walk. The only suggestion for improvement is to air condition the sushi bar area. There was not good air flow and it got a little warm in there. My favorite restaurant was the Italian restaurant. Overall had a good experience and would consider going back.
6
Roberto
2 juil. 2025
·
A séjourné 5 nuits
Great location if you're looking to know places between Playa del Carmen and Tulum.
Great location if you're looking to know places between Playa del Carmen and Tulum.
10
Irina
14 janv. 2025
·
A séjourné 5 nuits
Absolutely dreamy! Fantastic service, views, restaurants, beach, gorgeous room; fantastic view, great nightly entertainment! Adjacent Puerto Aventuras village with its dolphins, cafe's, yachts and boutiques adds to the experience. Shopping at Playa del Carmen is beyond!
Absolutely dreamy! Fantastic service, views, restaurants, beach, gorgeous room; fantastic view, great nightly entertainment! Adjacent Puerto Aventuras village with its dolphins, cafe's, yachts and boutiques adds to the experience. Shopping at Playa del Carmen is beyond!
10
Victor Raul
5 sept. 2025
·
A séjourné 1 nuit
Ubicacion y facilidad de acceso al mar con increíbles vistas y comodidad, es una pequeña bahía artificial muy bien cuidada con todos los servicios de un gran resort. Habitaciones comodas y alimentos y bebidas disponibles con gran facilidad. Muy buena opción
Ubicacion y facilidad de acceso al mar con increíbles vistas y comodidad, es una pequeña bahía artificial muy bien cuidada con todos los servicios de un gran resort. Habitaciones comodas y alimentos y bebidas disponibles con gran facilidad. Muy buena opción
8
Carol
7 déc. 2022
·
A séjourné 19 332 nuits
Very responsive friendly staff. Pretty property within a gated community complete with marinas, bars, shops. Food was average. Nice private lagoon surrounding the beach.
Very responsive friendly staff. Pretty property within a gated community complete with marinas, bars, shops. Food was average. Nice private lagoon surrounding the beach.
6
Kency B
20 nov. 2025
·
A séjourné 3 nuits
Hotel was good/fair. Good price, clean, and food was average. Location was secluded and nice for a small town feel
Hotel was good/fair. Good price, clean, and food was average. Location was secluded and nice for a small town feel
8
Courtney
25 févr. 2024
·
A séjourné 3 nuits
From the moment we got to the resort we were met with wonderful hospitality. We booked though Expedia and they upgraded us to Priority for free which meant we had access to a private pool, restaurant, and spa which guest without priority do not. Albuerto was our concierge and he was fantastic! This resort was very theraputic, relaxing, and intimate. It was also in its own gated community which had many amenities. The biggest con of this resort was the food, and beach. If you are looking for high quality of either of the prior mentioned this may not be the place for you however we were able to look past that due to the amazing staff and the vibe the resort had. Extremely clean and wonderful entertainment at night, this is a small resort compared to other options, so you will not get the big party experience but rather meet some people you might run into once a day. I would recommend this resort for individuals with young children who may want to try out an all inclusive resort but not worry about getting lost or having to walk a mile to get to your room/bathroom, or couples who are looking for a more low-key vacation experience.
From the moment we got to the resort we were met with wonderful hospitality. We booked though Expedia and they upgraded us to Priority for free which meant we had access to a private pool, restaurant, and spa which guest without priority do not. Albuerto was our concierge and he was fantastic! This resort was very theraputic, relaxing, and intimate. It was also in its own gated community which had many amenities. The biggest con of this resort was the food, and beach. If you are looking for high quality of either of the prior mentioned this may not be the place for you however we were able to look past that due to the amazing staff and the vibe the resort had. Extremely clean and wonderful entertainment at night, this is a small resort compared to other options, so you will not get the big party experience but rather meet some people you might run into once a day. I would recommend this resort for individuals with young children who may want to try out an all inclusive resort but not worry about getting lost or having to walk a mile to get to your room/bathroom, or couples who are looking for a more low-key vacation experience.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
La qualité de la nourriture est inégale : beaucoup la qualifient de médiocre ou de mauvaise, avec des fermetures occasionnelles de restaurants et un nombre limité d'options proposées tard le soir, tandis que d'autres ont apprécié Oceana, Gohan, le restaurant italien et El Patio. Certains clients ont également trouvé les boissons faibles.
Avis de voyageur à ce sujet
8
Jarin
26 févr. 2026
·
A séjourné 4 nuits
Everything was good, but the food was very underwhelming and almost hard to eat at times.
Everything was good, but the food was very underwhelming and almost hard to eat at times.
10
Norma P
23 nov. 2025
·
A séjourné 7 nuits
Clean room. Great staff. Very friendly and welcoming. Food at oceana and Gohan is excellent. Clean property and pools.
Clean room. Great staff. Very friendly and welcoming. Food at oceana and Gohan is excellent. Clean property and pools.
4
Jose Manuel
27 juin 2025
·
A séjourné 6 nuits
I know never go by the pictures, but honestly nothing like it. Half of the restaurants were closed. Food not great. Was probably one of the worst hotels I’ve ever stayed. Only good thing was the staff, they were very friendly and attentive always.
I know never go by the pictures, but honestly nothing like it. Half of the restaurants were closed. Food not great. Was probably one of the worst hotels I’ve ever stayed. Only good thing was the staff, they were very friendly and attentive always.
8
Dale Wood
8 sept. 2024
·
A séjourné 6 nuits
Nice resort. Rooms were clean AC worked well. Staff was very friendly. Food was not good, we went to every al la carte restaurant and they were almost all bad food wise. We expected cruise type food and it did not even meet that expectation. We would pay extra for a resort with edible food options.
Nice resort. Rooms were clean AC worked well. Staff was very friendly. Food was not good, we went to every al la carte restaurant and they were almost all bad food wise. We expected cruise type food and it did not even meet that expectation. We would pay extra for a resort with edible food options.
8
Brian
9 juin 2025
·
A séjourné 4 nuits
There were very good aspects of the stay but overall the food was poor quality. The seafood restaurant served frozen fish sticks. Not what I expect when I’m at the water
There were very good aspects of the stay but overall the food was poor quality. The seafood restaurant served frozen fish sticks. Not what I expect when I’m at the water
4
Gleb
27 avr. 2025
·
A séjourné 5 nuits
Food was a total miss at this resort. Very few options and we had to send back food often for being inedible. Otherwise, nice small resort and easy for families with young kids.
Food was a total miss at this resort. Very few options and we had to send back food often for being inedible. Otherwise, nice small resort and easy for families with young kids.
8
Gary L
15 juin 2025
·
A séjourné 5 nuits
Staff was incredible! So helpful and cheerful and happy to help. Room was clean, comfortable and the stocked mini bar and snacks, as well as the nightly chocolates and turn down service were very appreciated. The restaurants were wonderful, selection was good and food was decent at the buffet. A little disappointed in the seaweed on the beach, but that’s not the fault of the resort, in fact they were working hard every day to clear what they could. The Barracuda Bar was the best spot in the evenings! Overall, we really enjoyed our stay and would recommend this resort!
Staff was incredible! So helpful and cheerful and happy to help. Room was clean, comfortable and the stocked mini bar and snacks, as well as the nightly chocolates and turn down service were very appreciated. The restaurants were wonderful, selection was good and food was decent at the buffet. A little disappointed in the seaweed on the beach, but that’s not the fault of the resort, in fact they were working hard every day to clear what they could. The Barracuda Bar was the best spot in the evenings! Overall, we really enjoyed our stay and would recommend this resort!
4
Yashira
19 nov. 2025
·
A séjourné 4 nuits
I stayed for four nights, and while the room was clean, that’s about the only positive part of my experience. The food was downright terrible, and the drinks were so weak they might as well have been alcohol-free. On top of that, there seemed to be absolutely no noise control. I was kept awake night after night by loud music and people shouting until 2–3 AM. It was extremely frustrating and made it nearly impossible to rest. I would not recommend this place to anyone looking for a relaxing stay.
I stayed for four nights, and while the room was clean, that’s about the only positive part of my experience. The food was downright terrible, and the drinks were so weak they might as well have been alcohol-free. On top of that, there seemed to be absolutely no noise control. I was kept awake night after night by loud music and people shouting until 2–3 AM. It was extremely frustrating and made it nearly impossible to rest. I would not recommend this place to anyone looking for a relaxing stay.
6
Yuliya
17 nov. 2024
·
A séjourné 5 nuits
Great staff, great service. Lobby bar and preferred pool bar are excellent. Easy and friendly check in, rooms were cleaned and stocked every day. Food choices and night entertainment need improvement. Out of 5. If hrs only 2 nights had decent shows. Wish they had dinner buffet . Also, we were not able to see a doctor in sure when we needed.
Great staff, great service. Lobby bar and preferred pool bar are excellent. Easy and friendly check in, rooms were cleaned and stocked every day. Food choices and night entertainment need improvement. Out of 5. If hrs only 2 nights had decent shows. Wish they had dinner buffet . Also, we were not able to see a doctor in sure when we needed.
10
Arnold
25 avr. 2025
·
A séjourné 6 nuits
Family vacay! Great pool activities, good food at the buffet Sushi was ok Italian great Steak great
Family vacay! Great pool activities, good food at the buffet Sushi was ok Italian great Steak great
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
8
Deandra
1 déc. 2022
·
A séjourné 19 327 nuits
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.
10
Marisol Ortiz
28 oct. 2022
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A séjourné 2 nuits
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.
8
Diana Ruby
22 mars 2022
·
A séjourné 2 nuits
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.
4
Linnet
13 août 2026
·
A séjourné 4 nuits
The hallway aeration was terrible . Food was horrible . No real Mexican food being In Mexico. The beach was dirty . Def not staying there again
The hallway aeration was terrible . Food was horrible . No real Mexican food being In Mexico. The beach was dirty . Def not staying there again
8
Julieta
19 juil. 2026
·
A séjourné 5 nuits
Muy lindo hotel, el personal excelente y muy atento, la comida muy rica y basta. Regresaría sin duda
Muy lindo hotel, el personal excelente y muy atento, la comida muy rica y basta. Regresaría sin duda
Politiques de l’établissement
Arrivée
Départ
De 15:00 à 23:59
Avant 12:00
Vous avez une question ?
Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Prix pour les dates à venir
septembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
octobre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-09-16: 213.28474930366514USD
- 2026-09-17: 213.28474930366514USD
- 2026-09-18: 211.64149685050964USD
- 2026-09-19: 210.40504099800108USD
- 2026-09-20: 210.38851991767882USD
- 2026-09-21: 210.38851991767882USD
- 2026-09-22: 210.38851991767882USD
- 2026-09-23: 210.40504099800108USD
- 2026-09-24: 210.40504099800108USD
- 2026-09-25: 210.40504099800108USD
- 2026-09-26: 210.40504099800108USD
- 2026-09-27: 210.40504099800108USD
- 2026-09-28: 210.40504099800108USD
- 2026-09-29: 210.40504099800108USD
- 2026-09-30: 210.40504099800108USD
- 2026-10-01: 197.72294170875549USD
- 2026-10-02: 211.64149685050964USD
- 2026-10-03: 197.72294170875549USD
- 2026-10-04: 197.72294170875549USD
- 2026-10-05: 197.72294170875549USD
- 2026-10-06: 197.72294170875549USD
- 2026-10-07: 197.72294170875549USD
- 2026-10-08: 197.72294170875549USD
- 2026-10-09: 197.72294170875549USD
- 2026-10-10: 194.86773500526428USD
- 2026-10-11: 201.74501971458434USD
- 2026-10-12: 197.72294170875549USD
- 2026-10-13: 197.72294170875549USD
- 2026-10-14: 197.72294170875549USD
- 2026-10-15: 197.72294170875549USD
- 2026-10-16: 197.72294170875549USD
- 2026-10-17: 197.72294170875549USD
- 2026-10-18: 210.40504099800108USD
- 2026-10-19: 197.72294170875549USD
- 2026-10-20: 197.00914003288267USD
- 2026-10-21: 211.64149685050964USD
- 2026-10-22: 197.72294170875549USD
- 2026-10-23: 192.01252830177307USD
- 2026-10-24: 196.29533835700988USD
- 2026-10-25: 197.72294170875549USD
- 2026-10-26: 197.72294170875549USD
- 2026-10-27: 211.64149685050964USD
- 2026-10-28: 196.29533835700988USD
- 2026-10-29: 197.72294170875549USD
- 2026-10-30: 197.72294170875549USD
- 2026-10-31: 197.72294170875549USD
- 2026-11-01: 198.4367433846283USD
- 2026-11-02: 200.71164714179992USD
- 2026-11-03: 198.4367433846283USD
- 2026-11-04: 239.12342140823364USD
- 2026-11-05: 239.12342140823364USD
- 2026-11-06: 239.12342140823364USD
- 2026-11-07: 239.83722308410643USD
- 2026-11-08: 239.12342140823364USD
- 2026-11-09: 239.12342140823364USD
- 2026-11-10: 239.713595USD
- 2026-11-11: 239.83722308410643USD
- 2026-11-12: 239.12342140823364USD
- 2026-11-13: 239.12342140823364USD
- 2026-11-14: 239.12342140823364USD
- 2026-11-15: 225.61103282592774USD
- 2026-11-16: 239.12342140823364USD
Le personnel de la réception vous accueillera sur place. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique.
L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.
- Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
- Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
- Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
- Le nom inscrit sur la carte de crédit présentée comme garantie à l'arrivée doit correspondre au nom de la personne ayant effectué la réservation
- Cet hébergement accepte les cartes de crédit et les cartes de débit; espèces non acceptées
- Cet hébergement comprend le dispositif de sécurité suivant : un extincteur
- Cet hébergement comporte des espaces extérieurs comme des balcons, des patios ou des terrasses potentiellement non adaptés aux enfants. Si vous avez des questions, nous vous recommandons de contacter l'hébergement avant votre arrivée afin de savoir s'il peut vous accueillir dans une chambre adéquate.
- Pour les massages, les réservations doivent être effectuées en contactant cet hébergement avant votre arrivée, au moyen des coordonnées fournies dans la confirmation de réservation.
- Seules les personnes enregistrées peuvent accéder aux chambres.
- L'hébergement est doté de chambres communicantes/adjacentes, qui pourraient être disponibles aux dates de votre séjour. Veuillez en faire la demande en contactant directement l'hébergement à l'aide des coordonnées indiquées dans la confirmation de réservation.
- L'hébergement n'accepte les animaux de compagnie que dans certaines chambres. Par ailleurs, la présence d'animaux de compagnie fait l'objet d'autres restrictions et d'un supplément (voir section « Frais »). Si vous souhaitez amener votre animal, veuillez contacter directement l'hébergement au moyen des coordonnées fournies sur la confirmation de réservation.
- Cet hébergement accueille des clients de toutes orientations sexuelles et identités de genres (LGBTQIA+ friendly).
- Animaux de compagnie : 65 USD par animal et par nuit
- Une arrivée anticipée est possible moyennant un supplément (sujet à disponibilité)
- Tout départ tardif fait l’objet de frais supplémentaires (sujet à disponibilité)
La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.
Équipements populaires
Parking
Navette aéroport
Restaurant
Piscine
Centre d'affaires
Service en chambre
Activités
Piscine
Plage privée
Jardin
Parcours de golf (à proximité)
Plage (à proximité)
Plongée
Cyclisme
Mini-golf
Aire de jeux
Piscine pour enfants
Piscine extérieure
Piscine extérieure chauffée
Musique live
Bicycle Tour Information
Evening Entertainment
Mobilier d'extérieur
Pool (Seasonal Outdoor)
Terrasse
Fitness Center (nearby)
Water Park
Services
Centre d'affaires
Organisation d'excursions
Nettoyage à sec
Baby-sitting/Services pour enfants
Ménage
Salle de banquet
Service de change
Coffre-fort
Distributeur automatique de billets
Location de vélos
Consigne à bagage
Zone fumeurs
Formalités d'arrivée/Départ express
Laverie
24-Hour Front Desk
Concierge Services
Général
Service en chambre
Restaurant
Chambres non-fumeurs
Sauna
Jacuzzi/Bain à remous
Hammam
Massage
Spa et centre de bien-être
Salon de coiffure/Beauté
Soins corporels
Soins pour le visage
Club pour enfants
Bar de la piscine
Aire de pique nique/Tables
Déjeuners à emporter
Petit-déjeuner en chambre
Chambre familiale
Beach Sun Loungers
Clôture autour de la piscine
Snack Bar/Deli
Wheelchair Accessible (Limited)
Parking
Parking
Navette aéroport
Service de voiturier
Parking gratuit
Parking (Limited)
Parking Onsite
Connexion Internet
Wi-fi gratuit