Sanora Villa Sanur by Ini Vie Hospitality

Very nice villa, clean and large space. A Thai restaurant connected to the front office. Very friendly staff.

We stayed at Sanora Villas for three weeks. The villa itself is okay and generally well equipped. Breakfast is limited to one plate per person but acceptable. Staff are polite, yet the location is on a main road, so open windows can be noisy. Serious issues occurred during our stay. While we were away (still paying), management carried out renovations in our villa, including bathroom painting. The strong paint smell spread throughout the villa, causing severe headaches. One bedroom and bathroom became unusable, which is unacceptable for a paid two-bedroom, two-bathroom villa. Additionally, our private pool was unavailable for a day due to lack of pre-chlorination. When we asked for an alternative room, we were told everything was fully booked. Only after threatening to leave did staff “find” another room. The management offered a complimentary dinner as compensation, but only after WE requested it: first 20% off, then 30%, and finally free. Due to the headaches from the paint fumes, we couldn’t use it. After long discussions, we received a three-night refund, which still doesn’t reflect the disruption. In summary: the villa is okay and staff are polite, but handling of problems was unprofessional and disappointing. Without these issues, the stay might have been positive, but under these circumstances, we cannot recommend Sanora Villas.

Very good!

Good for family. The service crews are very courteous and friendly.

Very pleasant stay in our 2 bedroom with private pool villa. Excellent service by very friendly and helpful staff especially DIKA and breakfast crew. Lovely to have the warm private pool at your doorstep. The hotel supply a shuttle that drops you off to many places and are more than happy to pick you up as well. The road noise at night is not a problem at all as it’s very quiet considering it’s on a busy road. Very pleasant stay.