Is parking available at the property?

Uncovered self parking is available on-site for a fee of EUR 20 per night. Reservations are not required.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM to 11:59 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.

Are airport shuttle services available?

Airport shuttle services are available, and arrangements can be made through the property. Pricing details are not specified.

What accessibility features are available for guests with disabilities?

The property features limited wheelchair accessibility, elevators, and step-free entrances. Some public areas and rooms are wheelchair accessible.

What is the location of the property in relation to key landmarks?

The property is located in San Bartolomé de Tirajana (San Agustin), within a 10-minute drive of Yumbo Shopping Center and Maspalomas Dunes. It is 0.4 km from San Agustin Beach and 26.1 km from Gran Canaria Airport.

Does the property have a swimming pool?

Yes, there are 3 outdoor swimming pools, including a heated pool and a children's pool. The pools are available seasonally, and operational hours are not specified.

What are the policies for guests staying with children?

Children are welcome at the property, and the minimum age for children to stay for free is not specified.

Paradisus Gran Canaria - All Inclusive

Average nightly price at Paradisus Gran Canaria - All Inclusive by month, last 12 months (USD)
Month	Average price
January	US$569
July	US$842
August	US$539
September	US$490
October	US$428
December	US$840

What guests think

Paradisus Gran Canaria - All Inclusive draws praise for its modern design, relaxing pools and standout, genuinely friendly service, creating a polished beachfront stay that many guests describe as beautiful, well run and easy to enjoy.

Food quality and variety are widely appreciated across the a la carte venues, though several reviews note the buffet can be lukewarm with occasional bottlenecks, and booking popular restaurants may require advance reservations. Rooms are comfortable and modern with appealing views, while a few guests mentioned limited sunbeds in Reserve or adult areas and isolated maintenance issues such as a lift outage. Overall, expect a stylish all-inclusive stay in a generally quiet setting, with the buffet and sunbed availability the main areas to watch.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pools and the Reserve area are widely praised, with an adult only section, though sunbed availability can be limited. The gym is modern but compact, and guests appreciate the entertainment, activities, and multiple bars.

Related guest reviews

10

Margaret

29 Jun 2025

·

Stayed 8 nights

We had a lovely relaxing 8 days. Nothing was too much trouble for staff. Meliá hotels are excellent. We paid extra for The Reserve and it was definitely worth it. The Reserve breakfast and lunch buffet was ideal. The pool was fabulous with Bali beds and lots of loungers. Maivelys was incredible serving drinks, fruit and ice cream. She definitely deserves a special mention and is a true asset to the Paradisus.

10

Holger Albert Van

15 Feb 2024

·

Stayed 7 nights

Engagiertes Personal, alle superfreundlich, auch die Reinigungskräfte. Tolle Lokation, genügend Liegen, stets saubere Handtücher zur freien Verfügung. Kommen gerne wieder

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6

Donald

2 Dec 2023

·

Stayed 14 nights

Zuerst möchte ich sagen, dass wir die meisten schlechten Bewertungen bestätigen können. Verstehe nicht wie man zu soviel gute Rezessionen bekommt. Defektes Mobiliar, Lift der mehrere (7)Tage ausfiel. Wenn man Mängel anspricht das sich rauchende Personen auf unserem Privaten Balkon aufhalten Was ich bedenklich finde, da ich mich nicht sicher fühle wird das nur zur Kenntnis genommen. Man braucht diese Melia APP (bitte Rezessionen im Play Store lesen) um zu Dinner in den Restaurants zu reservieren und die Menükarte der Restaurants zu studieren, Leider funktionieren APP sowie WLAN vielmals nicht. Wenn man am Vortag nicht in der App reserviert gibt es kein Platz im Restaurant obwohl Plätze frei wären. Sein Michelin-Essen von German Ortega im Peseta Restaurant hatte höchstens Buffet-Qualität. er ist eine Zusammenarbeit eingegangen obwohl wir Ihn nie gesehen haben so was sollte sich chämen. Die inkludierten Ausflüge sind zusammengestrichen worden, entweder muss man selber sehen wie man hin kommt (Bus Taxi) ohne Support des Conserge oder sie wurden ganz storniert. Das Reserve-Paket konnten wir nie richtig benutzen da die Liegen bereits besetzt waren somit kein Platz für uns. Das Preis-Leistungsverhältnis ca. €520.-/Tag stimmt hier überhaupt nicht. Wir werden nicht wieder kommen.

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10

Denis

25 Aug 2024

·

Stayed 7 nights

perfect stuff, variety of food and drinks, several restaurants and bars (main bar 24/7), a lot of activities

10

Liam

28 Jun 2025

·

Stayed 7 nights

I I had a wonderful stay at the hotel. The facilities were excellent, and the overall ambiance was very welcoming. The staff were exceptionally accommodating and always ready to assist with a smile. The on-site restaurants offered a wide variety of delicious food, catering to different tastes and preferences. The entertainment options were also very enjoyable and added great value to the stay. Overall, it was a fantastic experience

10

Terence A

20 Feb 2025

·

Stayed 5 nights

My first time to Gran Canary. Wanted an all inclusive experience for my holiday. So glad I picked this hotel! Worth the money. Absolutely beautiful hotel and grounds. Hotel staff was superb! From the moment I arrived, I felt as if I was treated like the only person there. Everyone is attentive and will go out of their way to make you feel at home. The room was beautiful and clean. Mine overlooked the grounds and gave me unobstructed views of the ocean and sunrise. The bed was extremely comfortable. Each morning I didn’t want to leave the bed as I slept so well! The breakfast buffet was unmatched. Anything and everything you would fancy was available and delicious! Multiple restaurants on site. Three of them you need to book a reservation. Do so before you arrive so you have no issues. I heard some guests complain that they could not eat at a particular restaurant due to lack of availability. I was a solo traveler and it was pretty easy to get squeezed in. I did book a dinner each night once I checked in. However, there are restaurants that don’t need a reservation and one that is buffet style. Cocktails, wine and beer flowed freely! Free activities at the hotel to keep you busy. My only complaint is that I wish spa access to the indoor pool, steam room and sauna was included in your stay. East beach access was a plus. The walking path helped me get some exercise in. The hotel gym is small but has everything you would need. Would absolutely stay again!

8

Katie

6 Mar 2025

·

Stayed 5 nights

We stayed as 2 adults in the Reserve area for 5 nights in February. It’s a beautiful hotel, the staff are super friendly and very friendly and efficient. The hotel is very clean and our room was cleaned, mini bar topped up etc daily. The Reserve lounge is nice, with snacks and drinks laid out daily. The pool in this area is lovely but sunbeds weren’t always available. The staff here offered you drinks, ice creams and fruit as you sun bathed with was nice. We had lunch daily at The Shack, they were very efficient, even when busy and the food was always good. We ate in the Italian one night and the food was delicious. The biggest negative for us was the buffet restaurant. The food wasn’t hot and often stations were empty. I had fish cooked at the cooking station 4 nights. The first night it was cold, the next 2 nights the tuna and then the salmon was very rare inside after I’d asked it to be well done. The last night the fish I ordered just never came out. There was only one chef who had to take the orders and also cook them so I felt it wasn’t really his fault. We ate breakfast at the Reserve, the buffet was lovely and there was a nice Al a Carte to order eggs etc. We had the poached egg and full English each day. It was lovely but unfortunately also cold. Their heat lamps just don’t seem low/strong enough. Overall we absolutely loved the hotel and it’s position offering great walks along the promenade towards Maspalomas, it’s just a shame the main restaurant let them down.

10

Tracy

11 Feb 2025

·

Stayed 12 nights

Beautiful hotel excellent service everywhere. It's great for adults and families although some families used the adult only area for sunbathing which is a small area anyway. Hope they will address this so adults can have peace ! You don't feel crowded anywhere else .

10

Angel Lilly

13 May 2024

·

Stayed 7 nights

This hotel is unreal, 5 stars through and through. The food and drinks are to such a high standard, we couldnt actually believe the food of this standard was all inclusive! All areas of the hotel, from pool to bars, to restaurants and the room were clean, luxurious and modern. We had one week here and honestly we would love to come back. A special mention to Jamie behind the bar at The Shack who went out of his way to make sure they had fresh orange for our drinks. He was fantastic and very friendly. Thanks to the entertainment team, especially those working on Saturday 11th May at the Cinema under the Stars. They couldn’t do enough to make it a perfect evening. I cannot fault this hotel in any area, all staff have been friendly, welcoming, and simply cannot do enough for you☀️🌴🍍🥥🍉

10

Rhia

23 Jun 2025

·

Stayed 4 nights

The staff, food and amenities were 10/10. The gym was brand new and the rooms were super clean. I would definitely visit again.

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AI-generated summary based on recent guest reviews

Cleanliness

Reviews consistently describe the hotel and rooms as very clean and well maintained. A small number mention maintenance issues such as defective furniture.

Related guest reviews

10

Jan-Paul

12 May 2024

·

Stayed 9 nights

Really great stay, I went last year when they had first opened and there was a few teething problems then which has now been ironed out. All the staff have been absolutely wonderful, from the guys that run the events, room attendants, bar and restaurant staff, they always have a smile on their face and will help you with anything you may need The food was great too, you'd think that a buffet would be meh and cold, but a majority of it was well seasoned and cooked infront of you make sure you get freshly cooked food, the variations of dishes was well rounded, I highly recommend doing the buffet on a Sunday of you enjoy fresh seafood as there, if you are looking for Spainish food, then I suggest checking out Kana by the pool for lunch or dinner as the menus change! Loved the room, I was eyeing the rooms on the 1st floor with the massive balcony and day beds the last time I visited, so naturally I stayed there this time, the size of the room was perfect, as a couple we didnt need the biggest room as most of our time would be outside, however we really did utilize the balcony space during sunrised and susets! All in all, it was an amazing vacation and I plan on visiting again!

10

Neil

25 Jun 2024

·

Stayed 4 nights

Excellent Staff, Exquisite Facilities, Clean and Great Food!

10

Holger Albert Van

15 Feb 2024

·

Stayed 7 nights

Engagiertes Personal, alle superfreundlich, auch die Reinigungskräfte. Tolle Lokation, genügend Liegen, stets saubere Handtücher zur freien Verfügung. Kommen gerne wieder

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10

Susanne

14 Mar 2024

·

Stayed 4 nights

Freundliches und aufmerksames Personal, schönes Zimmer und sehr gutes Essen

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6

Donald

2 Dec 2023

·

Stayed 14 nights

Zuerst möchte ich sagen, dass wir die meisten schlechten Bewertungen bestätigen können. Verstehe nicht wie man zu soviel gute Rezessionen bekommt. Defektes Mobiliar, Lift der mehrere (7)Tage ausfiel. Wenn man Mängel anspricht das sich rauchende Personen auf unserem Privaten Balkon aufhalten Was ich bedenklich finde, da ich mich nicht sicher fühle wird das nur zur Kenntnis genommen. Man braucht diese Melia APP (bitte Rezessionen im Play Store lesen) um zu Dinner in den Restaurants zu reservieren und die Menükarte der Restaurants zu studieren, Leider funktionieren APP sowie WLAN vielmals nicht. Wenn man am Vortag nicht in der App reserviert gibt es kein Platz im Restaurant obwohl Plätze frei wären. Sein Michelin-Essen von German Ortega im Peseta Restaurant hatte höchstens Buffet-Qualität. er ist eine Zusammenarbeit eingegangen obwohl wir Ihn nie gesehen haben so was sollte sich chämen. Die inkludierten Ausflüge sind zusammengestrichen worden, entweder muss man selber sehen wie man hin kommt (Bus Taxi) ohne Support des Conserge oder sie wurden ganz storniert. Das Reserve-Paket konnten wir nie richtig benutzen da die Liegen bereits besetzt waren somit kein Platz für uns. Das Preis-Leistungsverhältnis ca. €520.-/Tag stimmt hier überhaupt nicht. Wir werden nicht wieder kommen.

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10

Terence A

20 Feb 2025

·

Stayed 5 nights

My first time to Gran Canary. Wanted an all inclusive experience for my holiday. So glad I picked this hotel! Worth the money. Absolutely beautiful hotel and grounds. Hotel staff was superb! From the moment I arrived, I felt as if I was treated like the only person there. Everyone is attentive and will go out of their way to make you feel at home. The room was beautiful and clean. Mine overlooked the grounds and gave me unobstructed views of the ocean and sunrise. The bed was extremely comfortable. Each morning I didn’t want to leave the bed as I slept so well! The breakfast buffet was unmatched. Anything and everything you would fancy was available and delicious! Multiple restaurants on site. Three of them you need to book a reservation. Do so before you arrive so you have no issues. I heard some guests complain that they could not eat at a particular restaurant due to lack of availability. I was a solo traveler and it was pretty easy to get squeezed in. I did book a dinner each night once I checked in. However, there are restaurants that don’t need a reservation and one that is buffet style. Cocktails, wine and beer flowed freely! Free activities at the hotel to keep you busy. My only complaint is that I wish spa access to the indoor pool, steam room and sauna was included in your stay. East beach access was a plus. The walking path helped me get some exercise in. The hotel gym is small but has everything you would need. Would absolutely stay again!

10

Alison

13 Mar 2025

·

Stayed 7 nights

Wonderful hotel, everything you need for a chilled holiday. Staff excellent, good choice of restaurants, buffet very good. Great room overlooking the sea with sun on balcony all day was fantastic.

10

Dennis

30 Aug 2024

·

Stayed 7 nights

Perfekte Hotelanlage mit sehr guten Essen, Service und sehr guten gepflegten Zustand. Wir haben uns sehr wohlgefühlt

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8

Katie

6 Mar 2025

·

Stayed 5 nights

We stayed as 2 adults in the Reserve area for 5 nights in February. It’s a beautiful hotel, the staff are super friendly and very friendly and efficient. The hotel is very clean and our room was cleaned, mini bar topped up etc daily. The Reserve lounge is nice, with snacks and drinks laid out daily. The pool in this area is lovely but sunbeds weren’t always available. The staff here offered you drinks, ice creams and fruit as you sun bathed with was nice. We had lunch daily at The Shack, they were very efficient, even when busy and the food was always good. We ate in the Italian one night and the food was delicious. The biggest negative for us was the buffet restaurant. The food wasn’t hot and often stations were empty. I had fish cooked at the cooking station 4 nights. The first night it was cold, the next 2 nights the tuna and then the salmon was very rare inside after I’d asked it to be well done. The last night the fish I ordered just never came out. There was only one chef who had to take the orders and also cook them so I felt it wasn’t really his fault. We ate breakfast at the Reserve, the buffet was lovely and there was a nice Al a Carte to order eggs etc. We had the poached egg and full English each day. It was lovely but unfortunately also cold. Their heat lamps just don’t seem low/strong enough. Overall we absolutely loved the hotel and it’s position offering great walks along the promenade towards Maspalomas, it’s just a shame the main restaurant let them down.

10

Rhia

23 Jun 2025

·

Stayed 4 nights

The staff, food and amenities were 10/10. The gym was brand new and the rooms were super clean. I would definitely visit again.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are comfortable, modern and sometimes feature large balconies or sea views. A few reports mention minor maintenance issues.

Related guest reviews

10

Jan-Paul

12 May 2024

·

Stayed 9 nights

Really great stay, I went last year when they had first opened and there was a few teething problems then which has now been ironed out. All the staff have been absolutely wonderful, from the guys that run the events, room attendants, bar and restaurant staff, they always have a smile on their face and will help you with anything you may need The food was great too, you'd think that a buffet would be meh and cold, but a majority of it was well seasoned and cooked infront of you make sure you get freshly cooked food, the variations of dishes was well rounded, I highly recommend doing the buffet on a Sunday of you enjoy fresh seafood as there, if you are looking for Spainish food, then I suggest checking out Kana by the pool for lunch or dinner as the menus change! Loved the room, I was eyeing the rooms on the 1st floor with the massive balcony and day beds the last time I visited, so naturally I stayed there this time, the size of the room was perfect, as a couple we didnt need the biggest room as most of our time would be outside, however we really did utilize the balcony space during sunrised and susets! All in all, it was an amazing vacation and I plan on visiting again!

10

Gonzalo

20 Jul 2024

·

Stayed 5 nights

Overall, a great experience! The level of service across all property is fantastic. Probably one of the best I have experienced in any large chain hotel in Spain. The room is comfortable and clean. There is direct access to small beach just in front of the hotel. We really appreciated the access to the more quiet adult-only pool. For an all-inclusive, food was OK. We tried all food options, and the Mediterranean restaurant was our favorite for both lunch and dinner (you need reservation for dinner). The buffet for both lunch and dinner is average at best. The a la carte breakfast at the reserve is excellent!!! We also enjoyed the Peruvian restaurant, and their cocktails were the best we had all week. The area is quiet, and there is not much to do outside the hotel. There is a walkable path that takes you all the way to Playa del Inglés and Maspalomas dunes. It takes around an hour. Overall, we enjoyed our stay in Paradisus Gran Canaria, specially the great service of all the employees. We would love to come back in the future.

10

Marcelo

7 Jan 2025

·

Stayed 7 nights

Man trifft den Zustand des Hotels genau so wie bei Homepage angezeigt. Alle Räume sind sehr schön eingerichtet. Das Angebot an Aktivitäten wie Sport und Workshop ist ganz toll.

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10

Stig

8 Dec 2025

·

Stayed 7 nights

Vi trivdes veldig godt på dette hotellet. Fine rom, og bra mat på alle restaurantene. Vil spesielt nevne restaurantene Peseta og Lemon Fish, som hadde utmerket mat. Reagerer imidlertid på at ved utsjekking måtte vi betale for måltidet på Peseta. Ved innsjekking ble vi fortalt at det var kun The Winery som ikke var inkludert, og det sto også skriftlig på oversikten over restaurantene. Vi kommer gjerne tilbake.

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6

Donald

2 Dec 2023

·

Stayed 14 nights

Zuerst möchte ich sagen, dass wir die meisten schlechten Bewertungen bestätigen können. Verstehe nicht wie man zu soviel gute Rezessionen bekommt. Defektes Mobiliar, Lift der mehrere (7)Tage ausfiel. Wenn man Mängel anspricht das sich rauchende Personen auf unserem Privaten Balkon aufhalten Was ich bedenklich finde, da ich mich nicht sicher fühle wird das nur zur Kenntnis genommen. Man braucht diese Melia APP (bitte Rezessionen im Play Store lesen) um zu Dinner in den Restaurants zu reservieren und die Menükarte der Restaurants zu studieren, Leider funktionieren APP sowie WLAN vielmals nicht. Wenn man am Vortag nicht in der App reserviert gibt es kein Platz im Restaurant obwohl Plätze frei wären. Sein Michelin-Essen von German Ortega im Peseta Restaurant hatte höchstens Buffet-Qualität. er ist eine Zusammenarbeit eingegangen obwohl wir Ihn nie gesehen haben so was sollte sich chämen. Die inkludierten Ausflüge sind zusammengestrichen worden, entweder muss man selber sehen wie man hin kommt (Bus Taxi) ohne Support des Conserge oder sie wurden ganz storniert. Das Reserve-Paket konnten wir nie richtig benutzen da die Liegen bereits besetzt waren somit kein Platz für uns. Das Preis-Leistungsverhältnis ca. €520.-/Tag stimmt hier überhaupt nicht. Wir werden nicht wieder kommen.

Translate

10

Terence A

20 Feb 2025

·

Stayed 5 nights

My first time to Gran Canary. Wanted an all inclusive experience for my holiday. So glad I picked this hotel! Worth the money. Absolutely beautiful hotel and grounds. Hotel staff was superb! From the moment I arrived, I felt as if I was treated like the only person there. Everyone is attentive and will go out of their way to make you feel at home. The room was beautiful and clean. Mine overlooked the grounds and gave me unobstructed views of the ocean and sunrise. The bed was extremely comfortable. Each morning I didn’t want to leave the bed as I slept so well! The breakfast buffet was unmatched. Anything and everything you would fancy was available and delicious! Multiple restaurants on site. Three of them you need to book a reservation. Do so before you arrive so you have no issues. I heard some guests complain that they could not eat at a particular restaurant due to lack of availability. I was a solo traveler and it was pretty easy to get squeezed in. I did book a dinner each night once I checked in. However, there are restaurants that don’t need a reservation and one that is buffet style. Cocktails, wine and beer flowed freely! Free activities at the hotel to keep you busy. My only complaint is that I wish spa access to the indoor pool, steam room and sauna was included in your stay. East beach access was a plus. The walking path helped me get some exercise in. The hotel gym is small but has everything you would need. Would absolutely stay again!

10

Christopher

5 Oct 2024

·

Stayed 7 nights

Overall the hotel exceeded our expectations. The decor of the hotel was bright and airy. The food choice was excellent at all meals times and the all inclusive package provided just what we wanted. The staff to a person were friendly helpful and welcoming

10

Alison

13 Mar 2025

·

Stayed 7 nights

Wonderful hotel, everything you need for a chilled holiday. Staff excellent, good choice of restaurants, buffet very good. Great room overlooking the sea with sun on balcony all day was fantastic.

10

Angel Lilly

13 May 2024

·

Stayed 7 nights

This hotel is unreal, 5 stars through and through. The food and drinks are to such a high standard, we couldnt actually believe the food of this standard was all inclusive! All areas of the hotel, from pool to bars, to restaurants and the room were clean, luxurious and modern. We had one week here and honestly we would love to come back. A special mention to Jamie behind the bar at The Shack who went out of his way to make sure they had fresh orange for our drinks. He was fantastic and very friendly. Thanks to the entertainment team, especially those working on Saturday 11th May at the Cinema under the Stars. They couldn’t do enough to make it a perfect evening. I cannot fault this hotel in any area, all staff have been friendly, welcoming, and simply cannot do enough for you☀️🌴🍍🥥🍉

10

Rhia

23 Jun 2025

·

Stayed 4 nights

The staff, food and amenities were 10/10. The gym was brand new and the rooms were super clean. I would definitely visit again.

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AI-generated summary based on recent guest reviews

Service

Service is frequently highlighted as friendly, attentive and proactive across the resort. A few guests reported mix ups or slow follow up, and some frustration with restaurant reservations.

Related guest reviews

10

Jose

10 Apr 2025

·

Stayed 4 nights

Superb 5* hotel All inclusive experience stom start to finish.. all staff were exceptional in customer care from our first day at the concierge team to the last. One staff member Kevith went the extra mile to make our beach experience memorable he had great customer care! Thank you to a great team we would not hesitate to recommend this hotel as it truly is paradise !!

10

Margaret

29 Jun 2025

·

Stayed 8 nights

We had a lovely relaxing 8 days. Nothing was too much trouble for staff. Meliá hotels are excellent. We paid extra for The Reserve and it was definitely worth it. The Reserve breakfast and lunch buffet was ideal. The pool was fabulous with Bali beds and lots of loungers. Maivelys was incredible serving drinks, fruit and ice cream. She definitely deserves a special mention and is a true asset to the Paradisus.

6

Per

2 Mar 2024

·

Stayed 7 nights

Problemet det var rodet service og ingen styr på det fik ting vi ikke bestilte og det vi bestilte kom ikke måtte daglig rygge 3 til 4 gange for at få vand til værelset . Og auagangse over for gæster møde fler der ikke kommer der mer

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10

Cathrin

26 Oct 2024

·

Stayed 7 nights

We really enjoy our stay. The service was excellent. We want to come back!

10

Britta

24 Jan 2024

·

Stayed 5 nights

Helt klart et af de bedste hoteller vi har været på. Alt spillede. Super fint værelse, venlig betjening overalt. Vi spiste i de forskellige restauranter og alle steder fik vi exceptionel god mad og betjening. Total positivt overrasket over at der oå et all inclusive resort kan spises ved en michelinkok. Fed musik ved poolen og de sødeste tjenere og aktivitetsperaonaler. Virkelig virkelig et godt ophold. Vi kommer tilbage til januar 2025 😀

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10

Liam

28 Jun 2025

·

Stayed 7 nights

I I had a wonderful stay at the hotel. The facilities were excellent, and the overall ambiance was very welcoming. The staff were exceptionally accommodating and always ready to assist with a smile. The on-site restaurants offered a wide variety of delicious food, catering to different tastes and preferences. The entertainment options were also very enjoyable and added great value to the stay. Overall, it was a fantastic experience

10

Christopher

5 Oct 2024

·

Stayed 7 nights

Overall the hotel exceeded our expectations. The decor of the hotel was bright and airy. The food choice was excellent at all meals times and the all inclusive package provided just what we wanted. The staff to a person were friendly helpful and welcoming

10

Tracy

11 Feb 2025

·

Stayed 12 nights

Beautiful hotel excellent service everywhere. It's great for adults and families although some families used the adult only area for sunbathing which is a small area anyway. Hope they will address this so adults can have peace ! You don't feel crowded anywhere else .

10

fernando

23 Jul 2025

·

Stayed 5 nights

Bastante bien buen servicio y todos amables

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10

Angel Lilly

13 May 2024

·

Stayed 7 nights

This hotel is unreal, 5 stars through and through. The food and drinks are to such a high standard, we couldnt actually believe the food of this standard was all inclusive! All areas of the hotel, from pool to bars, to restaurants and the room were clean, luxurious and modern. We had one week here and honestly we would love to come back. A special mention to Jamie behind the bar at The Shack who went out of his way to make sure they had fresh orange for our drinks. He was fantastic and very friendly. Thanks to the entertainment team, especially those working on Saturday 11th May at the Cinema under the Stars. They couldn’t do enough to make it a perfect evening. I cannot fault this hotel in any area, all staff have been friendly, welcoming, and simply cannot do enough for you☀️🌴🍍🥥🍉

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AI-generated summary based on recent guest reviews

Location

Easy access to the beach and a seafront promenade for walks, with some guests calling the area quiet. Others liked having bars and restaurants nearby.

Related guest reviews

10

Gonzalo

20 Jul 2024

·

Stayed 5 nights

Overall, a great experience! The level of service across all property is fantastic. Probably one of the best I have experienced in any large chain hotel in Spain. The room is comfortable and clean. There is direct access to small beach just in front of the hotel. We really appreciated the access to the more quiet adult-only pool. For an all-inclusive, food was OK. We tried all food options, and the Mediterranean restaurant was our favorite for both lunch and dinner (you need reservation for dinner). The buffet for both lunch and dinner is average at best. The a la carte breakfast at the reserve is excellent!!! We also enjoyed the Peruvian restaurant, and their cocktails were the best we had all week. The area is quiet, and there is not much to do outside the hotel. There is a walkable path that takes you all the way to Playa del Inglés and Maspalomas dunes. It takes around an hour. Overall, we enjoyed our stay in Paradisus Gran Canaria, specially the great service of all the employees. We would love to come back in the future.

10

SEAN

9 Feb 2024

·

Stayed 4 nights

An exceptional hotel with amazingly friendly staff. Easy access to the beach too. The food was varied and very enjoyable. Thank you

10

Holger Albert Van

15 Feb 2024

·

Stayed 7 nights

Engagiertes Personal, alle superfreundlich, auch die Reinigungskräfte. Tolle Lokation, genügend Liegen, stets saubere Handtücher zur freien Verfügung. Kommen gerne wieder

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10

Richard

22 Jul 2024

·

Stayed 7 nights

This hotel is wonderful. The food is amazing, and there is a nice beach just 5 minutes walk away.

10

stephen

2 Nov 2025

·

Stayed 10 nights

The reserve area was amazing the staff were so great, the food in all the restaurants was perfect. The location was amazing with bars and restaurants near by highly recommend it

10

Terence A

20 Feb 2025

·

Stayed 5 nights

My first time to Gran Canary. Wanted an all inclusive experience for my holiday. So glad I picked this hotel! Worth the money. Absolutely beautiful hotel and grounds. Hotel staff was superb! From the moment I arrived, I felt as if I was treated like the only person there. Everyone is attentive and will go out of their way to make you feel at home. The room was beautiful and clean. Mine overlooked the grounds and gave me unobstructed views of the ocean and sunrise. The bed was extremely comfortable. Each morning I didn’t want to leave the bed as I slept so well! The breakfast buffet was unmatched. Anything and everything you would fancy was available and delicious! Multiple restaurants on site. Three of them you need to book a reservation. Do so before you arrive so you have no issues. I heard some guests complain that they could not eat at a particular restaurant due to lack of availability. I was a solo traveler and it was pretty easy to get squeezed in. I did book a dinner each night once I checked in. However, there are restaurants that don’t need a reservation and one that is buffet style. Cocktails, wine and beer flowed freely! Free activities at the hotel to keep you busy. My only complaint is that I wish spa access to the indoor pool, steam room and sauna was included in your stay. East beach access was a plus. The walking path helped me get some exercise in. The hotel gym is small but has everything you would need. Would absolutely stay again!

10

Alison

13 Mar 2025

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Stayed 7 nights

Wonderful hotel, everything you need for a chilled holiday. Staff excellent, good choice of restaurants, buffet very good. Great room overlooking the sea with sun on balcony all day was fantastic.

8

Katie

6 Mar 2025

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Stayed 5 nights

We stayed as 2 adults in the Reserve area for 5 nights in February. It’s a beautiful hotel, the staff are super friendly and very friendly and efficient. The hotel is very clean and our room was cleaned, mini bar topped up etc daily. The Reserve lounge is nice, with snacks and drinks laid out daily. The pool in this area is lovely but sunbeds weren’t always available. The staff here offered you drinks, ice creams and fruit as you sun bathed with was nice. We had lunch daily at The Shack, they were very efficient, even when busy and the food was always good. We ate in the Italian one night and the food was delicious. The biggest negative for us was the buffet restaurant. The food wasn’t hot and often stations were empty. I had fish cooked at the cooking station 4 nights. The first night it was cold, the next 2 nights the tuna and then the salmon was very rare inside after I’d asked it to be well done. The last night the fish I ordered just never came out. There was only one chef who had to take the orders and also cook them so I felt it wasn’t really his fault. We ate breakfast at the Reserve, the buffet was lovely and there was a nice Al a Carte to order eggs etc. We had the poached egg and full English each day. It was lovely but unfortunately also cold. Their heat lamps just don’t seem low/strong enough. Overall we absolutely loved the hotel and it’s position offering great walks along the promenade towards Maspalomas, it’s just a shame the main restaurant let them down.

10

Michael

2 Mar 2024

·

Stayed 9 nights

Absolutely fantastic stay. Couldnt have asked for more. All the food options were amazing and staff were friendly throughout. Lovely area and nice to be able to walk out on to the promenade and walk along the beachfront.

10

Patricia

8 Sept 2024

·

Stayed 10 nights

Très bon hôtel bien situé personnel très agréable

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Dining

A la carte restaurants and overall variety earn strong praise, but several guests found the buffet lukewarm with occasional queues, and popular venues require advance booking. A few reviews mention confusion about what is included.

Related guest reviews

10

Gonzalo

20 Jul 2024

·

Stayed 5 nights

Overall, a great experience! The level of service across all property is fantastic. Probably one of the best I have experienced in any large chain hotel in Spain. The room is comfortable and clean. There is direct access to small beach just in front of the hotel. We really appreciated the access to the more quiet adult-only pool. For an all-inclusive, food was OK. We tried all food options, and the Mediterranean restaurant was our favorite for both lunch and dinner (you need reservation for dinner). The buffet for both lunch and dinner is average at best. The a la carte breakfast at the reserve is excellent!!! We also enjoyed the Peruvian restaurant, and their cocktails were the best we had all week. The area is quiet, and there is not much to do outside the hotel. There is a walkable path that takes you all the way to Playa del Inglés and Maspalomas dunes. It takes around an hour. Overall, we enjoyed our stay in Paradisus Gran Canaria, specially the great service of all the employees. We would love to come back in the future.

10

Stig

8 Dec 2025

·

Stayed 7 nights

Vi trivdes veldig godt på dette hotellet. Fine rom, og bra mat på alle restaurantene. Vil spesielt nevne restaurantene Peseta og Lemon Fish, som hadde utmerket mat. Reagerer imidlertid på at ved utsjekking måtte vi betale for måltidet på Peseta. Ved innsjekking ble vi fortalt at det var kun The Winery som ikke var inkludert, og det sto også skriftlig på oversikten over restaurantene. Vi kommer gjerne tilbake.

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10

stephen

2 Nov 2025

·

Stayed 10 nights

The reserve area was amazing the staff were so great, the food in all the restaurants was perfect. The location was amazing with bars and restaurants near by highly recommend it

10

Michael

30 Nov 2025

·

Stayed 4 nights

The only one drawback is that the food wasn’t amazing - it was good quality, but would’ve liked slightly better

10

Liam

28 Jun 2025

·

Stayed 7 nights

I I had a wonderful stay at the hotel. The facilities were excellent, and the overall ambiance was very welcoming. The staff were exceptionally accommodating and always ready to assist with a smile. The on-site restaurants offered a wide variety of delicious food, catering to different tastes and preferences. The entertainment options were also very enjoyable and added great value to the stay. Overall, it was a fantastic experience

10

Terence A

20 Feb 2025

·

Stayed 5 nights

My first time to Gran Canary. Wanted an all inclusive experience for my holiday. So glad I picked this hotel! Worth the money. Absolutely beautiful hotel and grounds. Hotel staff was superb! From the moment I arrived, I felt as if I was treated like the only person there. Everyone is attentive and will go out of their way to make you feel at home. The room was beautiful and clean. Mine overlooked the grounds and gave me unobstructed views of the ocean and sunrise. The bed was extremely comfortable. Each morning I didn’t want to leave the bed as I slept so well! The breakfast buffet was unmatched. Anything and everything you would fancy was available and delicious! Multiple restaurants on site. Three of them you need to book a reservation. Do so before you arrive so you have no issues. I heard some guests complain that they could not eat at a particular restaurant due to lack of availability. I was a solo traveler and it was pretty easy to get squeezed in. I did book a dinner each night once I checked in. However, there are restaurants that don’t need a reservation and one that is buffet style. Cocktails, wine and beer flowed freely! Free activities at the hotel to keep you busy. My only complaint is that I wish spa access to the indoor pool, steam room and sauna was included in your stay. East beach access was a plus. The walking path helped me get some exercise in. The hotel gym is small but has everything you would need. Would absolutely stay again!

10

Lucy

17 Feb 2024

·

Stayed 7 nights

We stayed for one week at Paradisus Gran Canaria. It was a beautiful and well maintained hotel. The food was good, but having to request your meal to be cooked by the chef each night, did seem to produce a bit of a "bottleneck " at times. Overall we had a great week.

10

Alison

13 Mar 2025

·

Stayed 7 nights

Wonderful hotel, everything you need for a chilled holiday. Staff excellent, good choice of restaurants, buffet very good. Great room overlooking the sea with sun on balcony all day was fantastic.

8

Katie

6 Mar 2025

·

Stayed 5 nights

We stayed as 2 adults in the Reserve area for 5 nights in February. It’s a beautiful hotel, the staff are super friendly and very friendly and efficient. The hotel is very clean and our room was cleaned, mini bar topped up etc daily. The Reserve lounge is nice, with snacks and drinks laid out daily. The pool in this area is lovely but sunbeds weren’t always available. The staff here offered you drinks, ice creams and fruit as you sun bathed with was nice. We had lunch daily at The Shack, they were very efficient, even when busy and the food was always good. We ate in the Italian one night and the food was delicious. The biggest negative for us was the buffet restaurant. The food wasn’t hot and often stations were empty. I had fish cooked at the cooking station 4 nights. The first night it was cold, the next 2 nights the tuna and then the salmon was very rare inside after I’d asked it to be well done. The last night the fish I ordered just never came out. There was only one chef who had to take the orders and also cook them so I felt it wasn’t really his fault. We ate breakfast at the Reserve, the buffet was lovely and there was a nice Al a Carte to order eggs etc. We had the poached egg and full English each day. It was lovely but unfortunately also cold. Their heat lamps just don’t seem low/strong enough. Overall we absolutely loved the hotel and it’s position offering great walks along the promenade towards Maspalomas, it’s just a shame the main restaurant let them down.

6

Caroline

9 Jan 2024

·

Stayed 6 nights

Nydelig hotell. Maten var helt grusom. Solsengene var alltid opptatt og booket i lange perioder.

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Paradisus Gran Canaria - All Inclusive

Prices for Paradisus Gran Canaria - All Inclusive

Monthly average prices

About this property

Location

Room options

Premium Room, 2 Bedrooms, Connecting Rooms

Premium Room

Suite, Bathtub, Oceanfront (The Reserve Master)

Junior Suite, Oceanfront

Junior Suite (Solarium)

Premium Room, Mountain View

Premium Room, Ocean View (The Reserve)

Suite, Oceanfront (The Reserve)

Junior Suite, Oceanfront (The Reserve)

Junior Suite (Solarium 2+2)

Premium Room, Oceanfront (The Reserve)

Premium Room, Ocean View (The Reserve with Solarium)

Premium Room, 2 Bedrooms, Connecting Rooms (4+2)

Premium Room, Oceanfront (2+1)

Premium Room, Mountain View (2+1)

the Reserve Penthouse Suite Front Ocean View

the Reserve Junior Suite Front Ocean View with Terrace Bathtub

Premium Room, Oceanfront

Junior Suite

Junior Suite, Oceanfront (2+2)

Premium Room (2+1)

Guest reviews of Paradisus Gran Canaria - All Inclusive

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Paradisus Gran Canaria - All Inclusive