Mövenpick Resort Waverly Phu Quoc
117 $US
/nuit
Moyenne pour octobre
Prix pour Mövenpick Resort Waverly Phu Quoc
Sélectionnez les dates pour voir les prix et les disponibilités
117 $US
/nuit
Moyenne pour octobre
Prix moyens mensuels
À Mövenpick Resort Waverly Phu Quoc, les prix par nuit s'élèvent en moyenne à 100 $US pendant le mois le moins cher (juillet) et à 391 $US pendant le mois le plus cher (janvier), sur la base des 12 derniers mois.
| Mois | Prix moyen |
|---|---|
| janvier | 391 $US |
| février | 301 $US |
| mars | 149 $US |
| avril | 130 $US |
| mai | 119 $US |
| juin | 114 $US |
| juillet | 100 $US |
| août | 101 $US |
| septembre | 103 $US |
| octobre | 117 $US |
| novembre | 169 $US |
| décembre | 305 $US |
J
F
M
A
M
J
J
A
S
oct. · 117 $US
O
N
D
Le plus cher : janvier (env. 391 $US)
Le moins cher : juillet (env. 100 $US)
À propos de cet établissement
Passez de purs moments de détente dans l'incroyable spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage. 2 piscines extérieures vous attendent pour un petit plongeon avant de rejoin...
Équipements
Passez de purs moments de détente dans l'incroyable spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage. 2 piscines extérieures vous attendent pour un petit plongeon avant de rejoindre la plage privée pour de purs moments de détente. Parmi les équipements et services offerts par cet hôtel de style Art déco, vous trouverez aussi l'accès Wi-Fi à Internet gratuit, un service de conciergerie et un service de garde d'enfants (en supplément).
Services de l'établissement
Les équipements et services proposés incluent l'accès à internet gratuit à Internet, un service de départ express et un service de nettoyage à sec / blanchisserie. Si vous devez organiser une réunion à Phu Quoc, faites confiance à cet hôtel qui dispose d'espaces événements mesurant 720 mètres carrés et comprenant un centre de conférence et 6 des salles de réunion. Une navette vers et depuis l'aéroport est proposée gratuitement (disponible sur demande).
Repas
Vous découvrirez de nombreuses spécialités Cuisine internationale proposée par The Islander Restaurant, l'un des 4 restaurants de cet hôtel ou profitez du service d'étage 24 h/24, idéal pour une soirée cocooning en amoureux ou en solo. Si vous avez un petit creux pendant la journée, vous trouverez aussi un café sur place. Détendez-vous devant un verre au bar à la plage ou dans un des 2 bars en bord de piscine de l'hébergement. Un petit déjeuner buffet est servi en semaine de 06 h 00 à 10 h 30 et le week-end de 06 h 00 à 11 h 00 (en supplément).
Chambres
Avec une décoration personnalisée, les 305 chambres de l'hébergement vous invitent à la détente et comprennent un minibar et une télévision LED. Votre lit est préparé avec une couette en duvet d'oie et de la literie de qualité supérieure. Les chambres sont dotées d'un balcon aménagé. Un accès gratuit au réseau Internet Wi-Fi et câblé vous permet de rester en contact avec le reste du monde et des chaînes par câble assurent votre divertissement. Les salles de bain comprennent une baignoire et une douche séparées avec un pommeau de douche à « effet pluie » et des articles de toilette gratuits.
Emplacement
Pratique pour explorer Phu Quoc, Mövenpick Resort Waverly Phu Quoc se situe face à l'océan, à moins de 15 minutes en voiture de Shophouse Grand World et de VinWonders Phu Quoc. Cet hôtel au bord de la plage se trouve à 5,2 km de Plage d'Ong Lang et à 10,8 km de Parc national de Phu Quoc.
À proximité
Plage d'Ong Lang(3.2 miles)
Ferme d'abeilles de Phú Quốc(4.2 miles)
Plage de Bai Dai(5 miles)
Plage Vũng Bầu(6.6 miles)
Stade San Van Dong Duong Dong(6.7 miles)
Parc national de Phu Quoc(6.7 miles)
Shophouse Grand World(6.8 miles)
Plage Dinh Cau(7.4 miles)
Lieu de culte Dinh Bà Thủy Long Thánh Mẫu(7.4 miles)
VinWonders Phu Quoc(7.4 miles)
Dinh Cau(7.5 miles)
Casino Corona(7.5 miles)
Marché nocture de Phú Quốc(7.5 miles)
Pagode Sung Hung(7.6 miles)
Vinpearl Golf Phu Quoc(8 miles)
Aéroport international de Phu Quoc (PQC)(13.7 miles)
Aéroport de Sihanoukville (KOS)(132.3 miles)
Parking
Navette aéroport
Restaurant
Piscine
Service en chambre
Service de voiturier
Emplacement
Ong Lang Hamlet Cua Duong Village Phu Quoc District, Ong Lang, Phu Quoc, Vietnam
Plage d'Ong Lang (3.2 miles)
Ferme d'abeilles de Phú Quốc (4.2 miles)
Plage de Bai Dai (5 miles)
Plage Vũng Bầu (6.6 miles)
Stade San Van Dong Duong Dong (6.7 miles)
Parc national de Phu Quoc (6.7 miles)
Options de chambre
10
Chambre Supérieure, 1 très grand lit, balcon, vue jardin
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
391 ft²
BalconClimatisationWi-Fi (gratuit)Salon séparé
11
Chambre Supérieure avec lits jumeaux, 2 lits une place, balcon, vue jardin
Détails de la chambre
2 Lits Simples
Couchages 2
391 ft²
BalconClimatisationWi-Fi (gratuit)Salon séparé
17
Chambre Supérieure avec lits jumeaux, 2 lits une place, balcon, vue mer
Détails de la chambre
2 Lits Simples
Couchages 2
391 ft²
BalconClimatisationWi-Fi (gratuit)Salon séparé
13
Chambre Familiale, balcon (Deluxe)
Détails de la chambre
2 Grands Lits Doubles
Couchages 3
569 ft²
BalconClimatisationWi-Fi (gratuit)Salon séparé
13
Suite, balcon, vue mer
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
747 ft²
BalconSalle à manger séparéeClimatisationWi-Fi (gratuit)Salon séparé
11
Chambre Supérieure, 1 très grand lit, accès piscine
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
391 ft²
BalconClimatisationWi-Fi (gratuit)Salon séparéPiscine privéePiscine profonde
12
Chambre Supérieure, 1 très grand lit, balcon, vue mer
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
391 ft²
BalconClimatisationWi-Fi (gratuit)Salon séparé
Avis des voyageurs sur Mövenpick Resort Waverly Phu Quoc
8.6
Fabuleux
Basé sur 1 912 avis vérifiés
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
Au Mövenpick Resort Waverly Phu Quoc, les voyageurs apprécient les chambres spacieuses, les belles piscines et la plage, ainsi qu'un petit-déjeuner généralement excellent. Ils notent également une ambiance animée, orientée famille, des périodes d'affluence et une concurrence récurrente pour les transats et l'ombre.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
Au Mövenpick Resort Waverly Phu Quoc, les voyageurs apprécient les chambres spacieuses, les belles piscines et la plage, ainsi qu'un petit-déjeuner généralement excellent. Ils notent également une ambiance animée, orientée famille, des périodes d'affluence et une concurrence récurrente pour les transats et l'ombre.
Beaucoup trouvent le personnel aimable, mais le service peut être lent ou irrégulier, avec un service de ménage tardif et des réponses parfois peu utiles. Les chambres offrent souvent de belles vues et un confort appréciable, bien que certains clients signalent des problèmes d'entretien, comme une climatisation faible, un mauvais drainage ou des réfrigérateurs peu performants, ainsi que des nuisances sonores occasionnelles. La restauration sur place est chère ; le petit-déjeuner peut être bondé et la qualité de la nourriture et le service sont variables. Attendez-vous à un complexe hôtelier bien équipé en bord de mer, idéal pour les familles, mais prévoyez de tenir compte de l'affluence et de la variabilité du service.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Les piscines et l'emplacement en bord de mer sont largement salués, mais de nombreux clients signalent une pénurie récurrente de transats et d'ombre. Plusieurs notent également que les prix sur place sont élevés par rapport aux options à l'extérieur.
Avis de voyageur à ce sujet
10
SHENG
10 juil. 2023
·
A séjourné 2 nuits
泳池水質偏濁，池底還有砂子，要改善，其他都很好
泳池水質偏濁，池底還有砂子，要改善，其他都很好
8
Morten Derbakk
7 févr. 2026
·
A séjourné 4 nuits
Fine rom, god frokost! Fine utsikt fra rommet vi fikk. Nedside; kamp om solsengene, ikke nok på stranden. Familiested. Ønsker du ro/fred så er ikke dette hotellet. Bra spa!
Fine rom, god frokost! Fine utsikt fra rommet vi fikk. Nedside; kamp om solsengene, ikke nok på stranden. Familiested. Ønsker du ro/fred så er ikke dette hotellet. Bra spa!
10
Tamriko
4 janv. 2024
·
A séjourné 3 nuits
Excellent facilities at the resort, swimming pools are great, the beach is beautiful. Our suite was pretty nice. Two restaurants at the resort, food was limited and also gave our whole family food poisoning.
Excellent facilities at the resort, swimming pools are great, the beach is beautiful. Our suite was pretty nice. Two restaurants at the resort, food was limited and also gave our whole family food poisoning.
8
Georges
27 févr. 2025
·
A séjourné 5 nuits
4 * L'hotel est magnifique mais l'espace aménagé sur la plage est beaucoup trop compacté et manque de chaises. Clairement pas comme sur la photo de l’hôtel. Le service au restaurant est très lent et désorganisé par contre le personnel est vraiment gentil et attentionné malgré tout.
4 * L'hotel est magnifique mais l'espace aménagé sur la plage est beaucoup trop compacté et manque de chaises. Clairement pas comme sur la photo de l’hôtel. Le service au restaurant est très lent et désorganisé par contre le personnel est vraiment gentil et attentionné malgré tout.
8
Adryene
29 déc. 2023
·
A séjourné 4 nuits
Not 5 STAR I spent almost 2k for 2 rooms, for that amount I expect a better room Room: bathroom door will not close shut, looks like the room had flooded in the past and made the wooden door swell, therefore the door would not shut closed. Half of the outlets did not work Bathroom shower water leaked everywhere; poor shower floor design, shower floor higher than the bathroom floor. Airport pickup: could not use since it runs every 2 hrs and due to our flights time, we would have to wait. So we had to pay for Grab round trip ourselves for airport transfers. Restaurant: Although it was not busy, there is only one restaurant and understaffed for dinner. the service we soooo slow. We waited almost an hour for our food. They didn’t even bring our egg rolls. Otherwise, Daily free breakfast buffet was the best and our highlight of the day. Housekeeping: we came back one day, and the room was not made. She apologized and we left so it could be cleaned Beach: not enough beach loungers for the amount of people at the hotel. We had to lie on the grass near the beach.
Not 5 STAR I spent almost 2k for 2 rooms, for that amount I expect a better room Room: bathroom door will not close shut, looks like the room had flooded in the past and made the wooden door swell, therefore the door would not shut closed. Half of the outlets did not work Bathroom shower water leaked everywhere; poor shower floor design, shower floor higher than the bathroom floor. Airport pickup: could not use since it runs every 2 hrs and due to our flights time, we would have to wait. So we had to pay for Grab round trip ourselves for airport transfers. Restaurant: Although it was not busy, there is only one restaurant and understaffed for dinner. the service we soooo slow. We waited almost an hour for our food. They didn’t even bring our egg rolls. Otherwise, Daily free breakfast buffet was the best and our highlight of the day. Housekeeping: we came back one day, and the room was not made. She apologized and we left so it could be cleaned Beach: not enough beach loungers for the amount of people at the hotel. We had to lie on the grass near the beach.
4
ahmed
29 sept. 2023
·
A séjourné 5 nuits
The hotel is new, clean, nice nice rooms, clean toilet, gorgeous view. The first problem is the food for breakfast there is nothing to eat, but there are eggs and bread, everything else is spread out throughout the restaurant, not very tasty. The waiters work well, very attentive. The food for dinner is also not very tasty. The second big note about the hotel is that the hotel’s beach has huge natural waves and it’s impossible to swim in the ocean now. We chose a hotel with a pool overlooking the ocean. Upon arrival we received a message that the pool was closed for service. The hotel refused our request to return the money for the reservation. . As a result, every day there is noisy work at the pool with a bunch of workers, you can’t swim in the ocean! This is not the correct work of the hotel administration!!!!!! and reconsider the breakfasts, this is not the breakfast of a 5 star hotel!!!!!!
The hotel is new, clean, nice nice rooms, clean toilet, gorgeous view. The first problem is the food for breakfast there is nothing to eat, but there are eggs and bread, everything else is spread out throughout the restaurant, not very tasty. The waiters work well, very attentive. The food for dinner is also not very tasty. The second big note about the hotel is that the hotel’s beach has huge natural waves and it’s impossible to swim in the ocean now. We chose a hotel with a pool overlooking the ocean. Upon arrival we received a message that the pool was closed for service. The hotel refused our request to return the money for the reservation. . As a result, every day there is noisy work at the pool with a bunch of workers, you can’t swim in the ocean! This is not the correct work of the hotel administration!!!!!! and reconsider the breakfasts, this is not the breakfast of a 5 star hotel!!!!!!
10
Leo
22 janv. 2025
·
A séjourné 8 nuits
We stayed at this lovely resort for 8 days and thoroughly enjoyed our time. The resort features beautiful swimming pools and a pristine sandy beach. With three restaurants on-site, breakfast was pleasant, and the staff was exceptionally kind and helpful. The only downside for us was the lack of activities or amenities outside the resort—restaurants and shopping require a taxi. Despite this, we’re already thinking about coming back!
We stayed at this lovely resort for 8 days and thoroughly enjoyed our time. The resort features beautiful swimming pools and a pristine sandy beach. With three restaurants on-site, breakfast was pleasant, and the staff was exceptionally kind and helpful. The only downside for us was the lack of activities or amenities outside the resort—restaurants and shopping require a taxi. Despite this, we’re already thinking about coming back!
8
Nicolas
8 janv. 2025
·
A séjourné 10 nuits
Nice resort with all you need for a calm visit. Food is good, not great. Beach and pool are both super nice, but all the screaming kids take away from the luxury feeling. Also, there are not even close to enough beach chairs which means people try to grab them at 8.00 by putting their towels there and not showing up until 3-4 hours later. Could be easily solved by adding double the amount of beach chairs. Room is very good and clean, has all you need. Bed is very comfortable. Service is good, but does not always go the extra mile that can be expected from 5-star hotels. For example, we had to argue for 30 minutes for them to bring our lost bags from the airport (that they were anyway going to). Lastly, everything is very expensive inside the resort. Food and drinks are atleast 2-3x more expensive than outside.
Nice resort with all you need for a calm visit. Food is good, not great. Beach and pool are both super nice, but all the screaming kids take away from the luxury feeling. Also, there are not even close to enough beach chairs which means people try to grab them at 8.00 by putting their towels there and not showing up until 3-4 hours later. Could be easily solved by adding double the amount of beach chairs. Room is very good and clean, has all you need. Bed is very comfortable. Service is good, but does not always go the extra mile that can be expected from 5-star hotels. For example, we had to argue for 30 minutes for them to bring our lost bags from the airport (that they were anyway going to). Lastly, everything is very expensive inside the resort. Food and drinks are atleast 2-3x more expensive than outside.
8
Catherine
6 janv. 2025
·
A séjourné 5 nuits
We had a lovely stay here - however a few things could have been better, seating / deck chairs and shade are a major problem. The pool has very limited loungers as does the beach, one day we had to lie on bean bags which was fine but there’s no umbrellas so unless your under a palm tree or want to sit in the sun your sort of stuck for options. For a 5 star resort I would expect a bed and shade! Room was beautiful, breakfast was great - staff were okay, I wasn’t allowed to take a coffee out of breakfast for my partner which seemed ridiculous. Also make sure you get a towel key at reception when you check in or you’ll get to the beach and have to walk back - not what you want after a long flight! I personally think it’s a great place for families, as a young couple it’s probably not the best spot! You can get around using grab which is great, about 25 mins ish from town but the right side for the safari. If you show the women outside the hotel grab she will get you taxis at the same price.
We had a lovely stay here - however a few things could have been better, seating / deck chairs and shade are a major problem. The pool has very limited loungers as does the beach, one day we had to lie on bean bags which was fine but there’s no umbrellas so unless your under a palm tree or want to sit in the sun your sort of stuck for options. For a 5 star resort I would expect a bed and shade! Room was beautiful, breakfast was great - staff were okay, I wasn’t allowed to take a coffee out of breakfast for my partner which seemed ridiculous. Also make sure you get a towel key at reception when you check in or you’ll get to the beach and have to walk back - not what you want after a long flight! I personally think it’s a great place for families, as a young couple it’s probably not the best spot! You can get around using grab which is great, about 25 mins ish from town but the right side for the safari. If you show the women outside the hotel grab she will get you taxis at the same price.
8
kent
7 janv. 2026
·
A séjourné 4 nuits
Lovely hotel and Friendly staff. Excellent breakfast, as long as you use the restaurant in the 8th floor. What i did not like was our seaview suite for 2 adults and 2 children did not have an extra bed for the children. This has to be booked at an extra cost in advance,something we did not realize until we arrived. As with most big resorts people behave bad trying to secure subnbeds both at the beach and pool,but the hotel staff did do their best to prevent guests from holding sunbeds without using them. All in all very satisfied.
Lovely hotel and Friendly staff. Excellent breakfast, as long as you use the restaurant in the 8th floor. What i did not like was our seaview suite for 2 adults and 2 children did not have an extra bed for the children. This has to be booked at an extra cost in advance,something we did not realize until we arrived. As with most big resorts people behave bad trying to secure subnbeds both at the beach and pool,but the hotel staff did do their best to prevent guests from holding sunbeds without using them. All in all very satisfied.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
De nombreux clients décrivent la propriété et les chambres comme très propres, mais les avis mentionnent également des retards de service de ménage et des problèmes d'hygiène ou des odeurs occasionnelles, notamment des préoccupations concernant la clarté de l'eau de la piscine.
Avis de voyageur à ce sujet
8
Brenda
1 oct. 2024
·
A séjourné 3 nuits
Beautiful property. Kind of far from all the activities on the south side of the island (water sports like scuba diving, jet ski, attractions like cable car & Sunset Town). For a 5 star resort we were surprised when we asked housekeeping to clean the bathroom twice and the toilet was disgusting after it was “cleaned” - found toilet water on the seat & floor. Staff were attentive most of the time, but not all the staff were good.
Beautiful property. Kind of far from all the activities on the south side of the island (water sports like scuba diving, jet ski, attractions like cable car & Sunset Town). For a 5 star resort we were surprised when we asked housekeeping to clean the bathroom twice and the toilet was disgusting after it was “cleaned” - found toilet water on the seat & floor. Staff were attentive most of the time, but not all the staff were good.
4
Anne
20 janv. 2024
·
A séjourné 13 nuits
We spent over two weeks at the hotel, and were unhappy about many aspects of this hotel. While we enjoyed the nice beach and spacious room, the hotel fell short and desperately needs oversight. Service: The hotel is understaffed (the stressed current staff express frequently that there are not enough people). -Repeatedly rooms not cleaned after 5:00 pm even when we’ve hung the ‘make up room’ sign at 8:00 am. -Staff are not trained properly, for example, they repeatedly bring food we ordered at the beachside with no silverware or napkins. Pasta carbonara with your fingers, anyone? -Beachside tables never wiped clean -Not enough sun beds for guests -Pool water filthy with debris, cloudy water, foam -In-room dishes appear to be put back dirty -Dirty dishes outside rooms for multiple days -Waiter dropped tongs on floor at breakfast and put back on food counter -Towels in room delivered with filth folded inside -Each room gets four 450 ml bottles of water each day. Maximum. Noise: We booked an ocean view room so we can relax on the balcony and listen to the sea after a day of swimming. Almost every night, there’s an event between the rooms and the ocean, blasting the sound at full volume. Location: This hotel appears to have been built near a garbage dump, and we are assaulted daily with the reeking smell of rotting garbage. General manager: Obstinate and defensive and utterly impossible to speak with. We are seasoned travelers, I can safely tell you to avoid this place
We spent over two weeks at the hotel, and were unhappy about many aspects of this hotel. While we enjoyed the nice beach and spacious room, the hotel fell short and desperately needs oversight. Service: The hotel is understaffed (the stressed current staff express frequently that there are not enough people). -Repeatedly rooms not cleaned after 5:00 pm even when we’ve hung the ‘make up room’ sign at 8:00 am. -Staff are not trained properly, for example, they repeatedly bring food we ordered at the beachside with no silverware or napkins. Pasta carbonara with your fingers, anyone? -Beachside tables never wiped clean -Not enough sun beds for guests -Pool water filthy with debris, cloudy water, foam -In-room dishes appear to be put back dirty -Dirty dishes outside rooms for multiple days -Waiter dropped tongs on floor at breakfast and put back on food counter -Towels in room delivered with filth folded inside -Each room gets four 450 ml bottles of water each day. Maximum. Noise: We booked an ocean view room so we can relax on the balcony and listen to the sea after a day of swimming. Almost every night, there’s an event between the rooms and the ocean, blasting the sound at full volume. Location: This hotel appears to have been built near a garbage dump, and we are assaulted daily with the reeking smell of rotting garbage. General manager: Obstinate and defensive and utterly impossible to speak with. We are seasoned travelers, I can safely tell you to avoid this place
10
HANBYUL
2 janv. 2026
·
A séjourné 5 nuits
아주 좋음. 깨끗한 객실과 편의시설-!!
아주 좋음. 깨끗한 객실과 편의시설-!!
6
lukas
24 févr. 2025
·
A séjourné 6 nuits
Nicely designed place but in need of some renovation, a big piece of plaster fell down on the kids swimming pool area, the sun loungers on the balcony have seen better times, the kids playground is small and the toys are old/ in need of repair, the first room offered to us had a mouldy ceiling, the next room had a connection door to the adjacent hotel room with barely any sound isolation, staff is friendly, food tastes really good and the breakfast is amazing
Nicely designed place but in need of some renovation, a big piece of plaster fell down on the kids swimming pool area, the sun loungers on the balcony have seen better times, the kids playground is small and the toys are old/ in need of repair, the first room offered to us had a mouldy ceiling, the next room had a connection door to the adjacent hotel room with barely any sound isolation, staff is friendly, food tastes really good and the breakfast is amazing
10
Patrick
9 janv. 2026
·
A séjourné 5 nuits
Wir hatten ein gute Zimmer mit Blick auf dem Pool. Alles sehr sauber und sehr freundliches Personal. Das Frühstück war mein persönliches Highlight. Wir waren im Anschluss im Pullman, welches auch zu Accor gehört. Beide hatten sehr ähnliche Frühstücks Buffets.
Wir hatten ein gute Zimmer mit Blick auf dem Pool. Alles sehr sauber und sehr freundliches Personal. Das Frühstück war mein persönliches Highlight. Wir waren im Anschluss im Pullman, welches auch zu Accor gehört. Beide hatten sehr ähnliche Frühstücks Buffets.
6
heejin
2 janv. 2024
·
A séjourné 3 nuits
good view, kind people but very bad smell in toilet
good view, kind people but very bad smell in toilet
6
Helen
3 oct. 2025
·
A séjourné 3 nuits
Hotel is nice and shuttle service to/from airport is good touch, but service slightly inefficient. First time I've stayed in hotel where housekeeping doesn't complete before 5 pm and have to chase up or not do it at all. Breakfast service also slow in seating guests.
Hotel is nice and shuttle service to/from airport is good touch, but service slightly inefficient. First time I've stayed in hotel where housekeeping doesn't complete before 5 pm and have to chase up or not do it at all. Breakfast service also slow in seating guests.
2
SIDDHANT
10 août 2025
·
A séjourné 3 nuits
Could not pay me to stay at this property again. Staff- non responsive, rude and no sense of service. Property/rooms- property keeps aircon off to save money. Pillows and rooms smell of mould and sweat. You get what you pay for. However, I would not rate it 5 stars. More like a 3 star property,
Could not pay me to stay at this property again. Staff- non responsive, rude and no sense of service. Property/rooms- property keeps aircon off to save money. Pillows and rooms smell of mould and sweat. You get what you pay for. However, I would not rate it 5 stars. More like a 3 star property,
8
Adryene
29 déc. 2023
·
A séjourné 4 nuits
Not 5 STAR I spent almost 2k for 2 rooms, for that amount I expect a better room Room: bathroom door will not close shut, looks like the room had flooded in the past and made the wooden door swell, therefore the door would not shut closed. Half of the outlets did not work Bathroom shower water leaked everywhere; poor shower floor design, shower floor higher than the bathroom floor. Airport pickup: could not use since it runs every 2 hrs and due to our flights time, we would have to wait. So we had to pay for Grab round trip ourselves for airport transfers. Restaurant: Although it was not busy, there is only one restaurant and understaffed for dinner. the service we soooo slow. We waited almost an hour for our food. They didn’t even bring our egg rolls. Otherwise, Daily free breakfast buffet was the best and our highlight of the day. Housekeeping: we came back one day, and the room was not made. She apologized and we left so it could be cleaned Beach: not enough beach loungers for the amount of people at the hotel. We had to lie on the grass near the beach.
Not 5 STAR I spent almost 2k for 2 rooms, for that amount I expect a better room Room: bathroom door will not close shut, looks like the room had flooded in the past and made the wooden door swell, therefore the door would not shut closed. Half of the outlets did not work Bathroom shower water leaked everywhere; poor shower floor design, shower floor higher than the bathroom floor. Airport pickup: could not use since it runs every 2 hrs and due to our flights time, we would have to wait. So we had to pay for Grab round trip ourselves for airport transfers. Restaurant: Although it was not busy, there is only one restaurant and understaffed for dinner. the service we soooo slow. We waited almost an hour for our food. They didn’t even bring our egg rolls. Otherwise, Daily free breakfast buffet was the best and our highlight of the day. Housekeeping: we came back one day, and the room was not made. She apologized and we left so it could be cleaned Beach: not enough beach loungers for the amount of people at the hotel. We had to lie on the grass near the beach.
10
Denis
13 nov. 2025
·
A séjourné 6 nuits
Perfect Hotel, very clean and beautiful!
Perfect Hotel, very clean and beautiful!
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les chambres sont spacieuses et offrent de belles vues sur l'océan et des lits confortables. Cependant, plusieurs avis mentionnent des problèmes d'entretien tels qu'une climatisation faible, un mauvais drainage dans la salle de bain et des mini-réfrigérateurs peu performants, ainsi que des bruits occasionnels provenant d'événements ou de portes communicantes.
Avis de voyageur à ce sujet
4
Anne
20 janv. 2024
·
A séjourné 13 nuits
We spent over two weeks at the hotel, and were unhappy about many aspects of this hotel. While we enjoyed the nice beach and spacious room, the hotel fell short and desperately needs oversight. Service: The hotel is understaffed (the stressed current staff express frequently that there are not enough people). -Repeatedly rooms not cleaned after 5:00 pm even when we’ve hung the ‘make up room’ sign at 8:00 am. -Staff are not trained properly, for example, they repeatedly bring food we ordered at the beachside with no silverware or napkins. Pasta carbonara with your fingers, anyone? -Beachside tables never wiped clean -Not enough sun beds for guests -Pool water filthy with debris, cloudy water, foam -In-room dishes appear to be put back dirty -Dirty dishes outside rooms for multiple days -Waiter dropped tongs on floor at breakfast and put back on food counter -Towels in room delivered with filth folded inside -Each room gets four 450 ml bottles of water each day. Maximum. Noise: We booked an ocean view room so we can relax on the balcony and listen to the sea after a day of swimming. Almost every night, there’s an event between the rooms and the ocean, blasting the sound at full volume. Location: This hotel appears to have been built near a garbage dump, and we are assaulted daily with the reeking smell of rotting garbage. General manager: Obstinate and defensive and utterly impossible to speak with. We are seasoned travelers, I can safely tell you to avoid this place
We spent over two weeks at the hotel, and were unhappy about many aspects of this hotel. While we enjoyed the nice beach and spacious room, the hotel fell short and desperately needs oversight. Service: The hotel is understaffed (the stressed current staff express frequently that there are not enough people). -Repeatedly rooms not cleaned after 5:00 pm even when we’ve hung the ‘make up room’ sign at 8:00 am. -Staff are not trained properly, for example, they repeatedly bring food we ordered at the beachside with no silverware or napkins. Pasta carbonara with your fingers, anyone? -Beachside tables never wiped clean -Not enough sun beds for guests -Pool water filthy with debris, cloudy water, foam -In-room dishes appear to be put back dirty -Dirty dishes outside rooms for multiple days -Waiter dropped tongs on floor at breakfast and put back on food counter -Towels in room delivered with filth folded inside -Each room gets four 450 ml bottles of water each day. Maximum. Noise: We booked an ocean view room so we can relax on the balcony and listen to the sea after a day of swimming. Almost every night, there’s an event between the rooms and the ocean, blasting the sound at full volume. Location: This hotel appears to have been built near a garbage dump, and we are assaulted daily with the reeking smell of rotting garbage. General manager: Obstinate and defensive and utterly impossible to speak with. We are seasoned travelers, I can safely tell you to avoid this place
6
Kristopher
2 oct. 2025
·
A séjourné 7 nuits
I spent a week recently here staying in the superior room 1 king bed,balcony,sea room. Room was great the view was amazing, nice and clean. There are a few things that let this resort down firstly the breakfast buffet, every morning the hot food section was cold the hashbrowns were like golden rocks, bacon,sausages and everything else in the hot section freezing cold. It was very much catered for the chinese tourists. It was dissapointing that you could only get a lift by the resort golf buggies at specific times to the front of the resort even when the buggies are just sitting there nobody is willing to take you or do anything extra out of the designated times. If going into town each day is important to you unfortunately the Movenpick owned bus into town only goes once day from 1800 till 2130 and you also need to pay for that bus trip its not expensive but I feel like they should offer different times to run into town throughout the day/night. It's the little things that let this resort down. Would i stay there again probably not.
I spent a week recently here staying in the superior room 1 king bed,balcony,sea room. Room was great the view was amazing, nice and clean. There are a few things that let this resort down firstly the breakfast buffet, every morning the hot food section was cold the hashbrowns were like golden rocks, bacon,sausages and everything else in the hot section freezing cold. It was very much catered for the chinese tourists. It was dissapointing that you could only get a lift by the resort golf buggies at specific times to the front of the resort even when the buggies are just sitting there nobody is willing to take you or do anything extra out of the designated times. If going into town each day is important to you unfortunately the Movenpick owned bus into town only goes once day from 1800 till 2130 and you also need to pay for that bus trip its not expensive but I feel like they should offer different times to run into town throughout the day/night. It's the little things that let this resort down. Would i stay there again probably not.
10
Alan
24 déc. 2023
·
A séjourné 3 nuits
Excellent and very comfortable stay at Movenpick Waverly. Room is big and clean with great views of the ocean especially at sunset. Breakfast spread was superb. Beach was private and clean though the waters are not as clear and blue like Maldives or Krabi. They need to improve on their checking out process where they needed 10 mins to check the room but didn’t inform you when it was done. Had to check in with the counter staff again to complete the check out process. Mildly frustrating if you have a flight to catch with their slow process. Also my room TV was not working. Got the hotel maintenance guys in but they couldn’t fix it. Had to live without TV for that few days. Overall, it is a great hotel which I would still highly recommend to everyone.
Excellent and very comfortable stay at Movenpick Waverly. Room is big and clean with great views of the ocean especially at sunset. Breakfast spread was superb. Beach was private and clean though the waters are not as clear and blue like Maldives or Krabi. They need to improve on their checking out process where they needed 10 mins to check the room but didn’t inform you when it was done. Had to check in with the counter staff again to complete the check out process. Mildly frustrating if you have a flight to catch with their slow process. Also my room TV was not working. Got the hotel maintenance guys in but they couldn’t fix it. Had to live without TV for that few days. Overall, it is a great hotel which I would still highly recommend to everyone.
6
lukas
24 févr. 2025
·
A séjourné 6 nuits
Nicely designed place but in need of some renovation, a big piece of plaster fell down on the kids swimming pool area, the sun loungers on the balcony have seen better times, the kids playground is small and the toys are old/ in need of repair, the first room offered to us had a mouldy ceiling, the next room had a connection door to the adjacent hotel room with barely any sound isolation, staff is friendly, food tastes really good and the breakfast is amazing
Nicely designed place but in need of some renovation, a big piece of plaster fell down on the kids swimming pool area, the sun loungers on the balcony have seen better times, the kids playground is small and the toys are old/ in need of repair, the first room offered to us had a mouldy ceiling, the next room had a connection door to the adjacent hotel room with barely any sound isolation, staff is friendly, food tastes really good and the breakfast is amazing
4
Bruce
11 févr. 2022
·
A séjourné 3 nuits
Don’t stay in Suite 1325. Every hour the A/C was pounding loudly like someone at the door. Front desk said they’re look into the matter but no resolution. Declined change of suite in the other wing because view wasn’t nice. Urine smell coming from shower drain. No room slippers. Very disappointed as this is supposed to be a 5 star hotel.
Don’t stay in Suite 1325. Every hour the A/C was pounding loudly like someone at the door. Front desk said they’re look into the matter but no resolution. Declined change of suite in the other wing because view wasn’t nice. Urine smell coming from shower drain. No room slippers. Very disappointed as this is supposed to be a 5 star hotel.
8
Adryene
29 déc. 2023
·
A séjourné 4 nuits
Not 5 STAR I spent almost 2k for 2 rooms, for that amount I expect a better room Room: bathroom door will not close shut, looks like the room had flooded in the past and made the wooden door swell, therefore the door would not shut closed. Half of the outlets did not work Bathroom shower water leaked everywhere; poor shower floor design, shower floor higher than the bathroom floor. Airport pickup: could not use since it runs every 2 hrs and due to our flights time, we would have to wait. So we had to pay for Grab round trip ourselves for airport transfers. Restaurant: Although it was not busy, there is only one restaurant and understaffed for dinner. the service we soooo slow. We waited almost an hour for our food. They didn’t even bring our egg rolls. Otherwise, Daily free breakfast buffet was the best and our highlight of the day. Housekeeping: we came back one day, and the room was not made. She apologized and we left so it could be cleaned Beach: not enough beach loungers for the amount of people at the hotel. We had to lie on the grass near the beach.
Not 5 STAR I spent almost 2k for 2 rooms, for that amount I expect a better room Room: bathroom door will not close shut, looks like the room had flooded in the past and made the wooden door swell, therefore the door would not shut closed. Half of the outlets did not work Bathroom shower water leaked everywhere; poor shower floor design, shower floor higher than the bathroom floor. Airport pickup: could not use since it runs every 2 hrs and due to our flights time, we would have to wait. So we had to pay for Grab round trip ourselves for airport transfers. Restaurant: Although it was not busy, there is only one restaurant and understaffed for dinner. the service we soooo slow. We waited almost an hour for our food. They didn’t even bring our egg rolls. Otherwise, Daily free breakfast buffet was the best and our highlight of the day. Housekeeping: we came back one day, and the room was not made. She apologized and we left so it could be cleaned Beach: not enough beach loungers for the amount of people at the hotel. We had to lie on the grass near the beach.
10
Jeanine
31 janv. 2025
·
A séjourné 5 nuits
Great hotel, the breakfast is extraordinary, the room is great, the view to the ocean is a dream. We can highly recommend this hotel.
Great hotel, the breakfast is extraordinary, the room is great, the view to the ocean is a dream. We can highly recommend this hotel.
8
Nicolas
8 janv. 2025
·
A séjourné 10 nuits
Nice resort with all you need for a calm visit. Food is good, not great. Beach and pool are both super nice, but all the screaming kids take away from the luxury feeling. Also, there are not even close to enough beach chairs which means people try to grab them at 8.00 by putting their towels there and not showing up until 3-4 hours later. Could be easily solved by adding double the amount of beach chairs. Room is very good and clean, has all you need. Bed is very comfortable. Service is good, but does not always go the extra mile that can be expected from 5-star hotels. For example, we had to argue for 30 minutes for them to bring our lost bags from the airport (that they were anyway going to). Lastly, everything is very expensive inside the resort. Food and drinks are atleast 2-3x more expensive than outside.
Nice resort with all you need for a calm visit. Food is good, not great. Beach and pool are both super nice, but all the screaming kids take away from the luxury feeling. Also, there are not even close to enough beach chairs which means people try to grab them at 8.00 by putting their towels there and not showing up until 3-4 hours later. Could be easily solved by adding double the amount of beach chairs. Room is very good and clean, has all you need. Bed is very comfortable. Service is good, but does not always go the extra mile that can be expected from 5-star hotels. For example, we had to argue for 30 minutes for them to bring our lost bags from the airport (that they were anyway going to). Lastly, everything is very expensive inside the resort. Food and drinks are atleast 2-3x more expensive than outside.
10
Ngoc
30 août 2023
·
I love my vacation here at Movenpick. The room was spectacular and very good service. Great morning breakfast buffet. Very beautiful view of the pool and the beach. Only downside is poor draining system, every time I shower the water would flood the bathroom and I have to wait for it to slowly drain.
I love my vacation here at Movenpick. The room was spectacular and very good service. Great morning breakfast buffet. Very beautiful view of the pool and the beach. Only downside is poor draining system, every time I shower the water would flood the bathroom and I have to wait for it to slowly drain.
6
Cody
24 oct. 2025
·
A séjourné 2 nuits
Mini fridges barely work and when asked staff argued that they were just coolers (after 24 hours waters were barely less than room temperature, frankly unacceptable). Breakfast was good but restaurants at the resort were insultingly expensive for what you get and were clearly taking advantage of the isolation. Air conditioner could not get the room cool enough which added to the frustration. Many amenities that were supposed to be included carried extra charges like the bikes. Beach was nice but small. A place with potential that needs work. Not a 5* hotel in my opinion.
Mini fridges barely work and when asked staff argued that they were just coolers (after 24 hours waters were barely less than room temperature, frankly unacceptable). Breakfast was good but restaurants at the resort were insultingly expensive for what you get and were clearly taking advantage of the isolation. Air conditioner could not get the room cool enough which added to the frustration. Many amenities that were supposed to be included carried extra charges like the bikes. Beach was nice but small. A place with potential that needs work. Not a 5* hotel in my opinion.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le personnel est souvent aimable, mais le service est irrégulier : l'accès au petit-déjeuner et le service au restaurant peuvent être lents, le service de ménage est parfois tardif ou manqué, et certains clients ont rencontré des réponses peu utiles ou confuses à la réception.
Avis de voyageur à ce sujet
8
Brenda
1 oct. 2024
·
A séjourné 3 nuits
Beautiful property. Kind of far from all the activities on the south side of the island (water sports like scuba diving, jet ski, attractions like cable car & Sunset Town). For a 5 star resort we were surprised when we asked housekeeping to clean the bathroom twice and the toilet was disgusting after it was “cleaned” - found toilet water on the seat & floor. Staff were attentive most of the time, but not all the staff were good.
Beautiful property. Kind of far from all the activities on the south side of the island (water sports like scuba diving, jet ski, attractions like cable car & Sunset Town). For a 5 star resort we were surprised when we asked housekeeping to clean the bathroom twice and the toilet was disgusting after it was “cleaned” - found toilet water on the seat & floor. Staff were attentive most of the time, but not all the staff were good.
10
Alan
24 déc. 2023
·
A séjourné 3 nuits
Excellent and very comfortable stay at Movenpick Waverly. Room is big and clean with great views of the ocean especially at sunset. Breakfast spread was superb. Beach was private and clean though the waters are not as clear and blue like Maldives or Krabi. They need to improve on their checking out process where they needed 10 mins to check the room but didn’t inform you when it was done. Had to check in with the counter staff again to complete the check out process. Mildly frustrating if you have a flight to catch with their slow process. Also my room TV was not working. Got the hotel maintenance guys in but they couldn’t fix it. Had to live without TV for that few days. Overall, it is a great hotel which I would still highly recommend to everyone.
Excellent and very comfortable stay at Movenpick Waverly. Room is big and clean with great views of the ocean especially at sunset. Breakfast spread was superb. Beach was private and clean though the waters are not as clear and blue like Maldives or Krabi. They need to improve on their checking out process where they needed 10 mins to check the room but didn’t inform you when it was done. Had to check in with the counter staff again to complete the check out process. Mildly frustrating if you have a flight to catch with their slow process. Also my room TV was not working. Got the hotel maintenance guys in but they couldn’t fix it. Had to live without TV for that few days. Overall, it is a great hotel which I would still highly recommend to everyone.
6
nadia
25 mars 2025
·
A séjourné 6 nuits
So far, the worst customer experience I’ve had in a hotel. The front desk staff is unpleasant — it almost feels like you're bothering them by asking simple questions. Even the simplest requests, like being shown to the right door, turn into something complicated. The hotel is huge and soulless. Very disappointed — I do not recommend this place.
So far, the worst customer experience I’ve had in a hotel. The front desk staff is unpleasant — it almost feels like you're bothering them by asking simple questions. Even the simplest requests, like being shown to the right door, turn into something complicated. The hotel is huge and soulless. Very disappointed — I do not recommend this place.
10
Patrick
9 janv. 2026
·
A séjourné 5 nuits
Wir hatten ein gute Zimmer mit Blick auf dem Pool. Alles sehr sauber und sehr freundliches Personal. Das Frühstück war mein persönliches Highlight. Wir waren im Anschluss im Pullman, welches auch zu Accor gehört. Beide hatten sehr ähnliche Frühstücks Buffets.
Wir hatten ein gute Zimmer mit Blick auf dem Pool. Alles sehr sauber und sehr freundliches Personal. Das Frühstück war mein persönliches Highlight. Wir waren im Anschluss im Pullman, welches auch zu Accor gehört. Beide hatten sehr ähnliche Frühstücks Buffets.
6
Helen
3 oct. 2025
·
A séjourné 3 nuits
Hotel is nice and shuttle service to/from airport is good touch, but service slightly inefficient. First time I've stayed in hotel where housekeeping doesn't complete before 5 pm and have to chase up or not do it at all. Breakfast service also slow in seating guests.
Hotel is nice and shuttle service to/from airport is good touch, but service slightly inefficient. First time I've stayed in hotel where housekeeping doesn't complete before 5 pm and have to chase up or not do it at all. Breakfast service also slow in seating guests.
2
Tran
2 avr. 2024
·
A séjourné 2 nuits
The worst experience and booking through Hotels.com I have ever had. Last year, I booked 5 rooms here and no problems whatsoever through hotels.com. This year, I booked 2 rooms for 6 travelers at the same resort. I had 1 king room for 2 travelers, and the other room 2 twin beds that sleeps “4” adults. Upon checking in, the staff said that the 2 twin beds is only for 2 adults and 2 kids. Nowhere is this listed on Hotels.com. They insisted that we upgrade to 2 queen beds that sleeps 4 adult. I asked if we upgrade to 2 queen beds to charge is the current rate for the room. I paid $$$$ on top of the rate I paid to hotels.com dollars for the 2 nights. At checkout, the staff said what I paid for was the upgrade for the 2 queen beds. I ended paying twice the money for 2 rooms for 6 people, when if explained clearly I would have paid less for 3 rooms for 6 people. What the heck Needless to say I will not be returning to this resort next year when I’ll be traveling to Phu Quoc island with my friends and family. I would definitely not recommend this location for its shotty customer service. I would not recommend this resort chain for other destinations as well. Anh why doesn’t Hotels.com
The worst experience and booking through Hotels.com I have ever had. Last year, I booked 5 rooms here and no problems whatsoever through hotels.com. This year, I booked 2 rooms for 6 travelers at the same resort. I had 1 king room for 2 travelers, and the other room 2 twin beds that sleeps “4” adults. Upon checking in, the staff said that the 2 twin beds is only for 2 adults and 2 kids. Nowhere is this listed on Hotels.com. They insisted that we upgrade to 2 queen beds that sleeps 4 adult. I asked if we upgrade to 2 queen beds to charge is the current rate for the room. I paid $$$$ on top of the rate I paid to hotels.com dollars for the 2 nights. At checkout, the staff said what I paid for was the upgrade for the 2 queen beds. I ended paying twice the money for 2 rooms for 6 people, when if explained clearly I would have paid less for 3 rooms for 6 people. What the heck Needless to say I will not be returning to this resort next year when I’ll be traveling to Phu Quoc island with my friends and family. I would definitely not recommend this location for its shotty customer service. I would not recommend this resort chain for other destinations as well. Anh why doesn’t Hotels.com
10
Zsanett
31 déc. 2025
·
A séjourné 6 nuits
A személyzet kiváló volt.
A személyzet kiváló volt.
2
Richard
29 nov. 2022
·
A séjourné 19 325 nuits
I checked out two days early because the property and service was so bad. No working wi fi, closed main restaurant, not all lights are even on in the hotel. This place should not even be open for business. No working in room phone. Worn out electrical sockets. No electric socket near the bed. I can go on an on.. other people during my stay also left early. In Asia they dint follow rules like USA.. Could truly be a health hazard staying here..
I checked out two days early because the property and service was so bad. No working wi fi, closed main restaurant, not all lights are even on in the hotel. This place should not even be open for business. No working in room phone. Worn out electrical sockets. No electric socket near the bed. I can go on an on.. other people during my stay also left early. In Asia they dint follow rules like USA.. Could truly be a health hazard staying here..
8
Nicolas
8 janv. 2025
·
A séjourné 10 nuits
Nice resort with all you need for a calm visit. Food is good, not great. Beach and pool are both super nice, but all the screaming kids take away from the luxury feeling. Also, there are not even close to enough beach chairs which means people try to grab them at 8.00 by putting their towels there and not showing up until 3-4 hours later. Could be easily solved by adding double the amount of beach chairs. Room is very good and clean, has all you need. Bed is very comfortable. Service is good, but does not always go the extra mile that can be expected from 5-star hotels. For example, we had to argue for 30 minutes for them to bring our lost bags from the airport (that they were anyway going to). Lastly, everything is very expensive inside the resort. Food and drinks are atleast 2-3x more expensive than outside.
Nice resort with all you need for a calm visit. Food is good, not great. Beach and pool are both super nice, but all the screaming kids take away from the luxury feeling. Also, there are not even close to enough beach chairs which means people try to grab them at 8.00 by putting their towels there and not showing up until 3-4 hours later. Could be easily solved by adding double the amount of beach chairs. Room is very good and clean, has all you need. Bed is very comfortable. Service is good, but does not always go the extra mile that can be expected from 5-star hotels. For example, we had to argue for 30 minutes for them to bring our lost bags from the airport (that they were anyway going to). Lastly, everything is very expensive inside the resort. Food and drinks are atleast 2-3x more expensive than outside.
6
Jaideep
10 août 2025
·
A séjourné 3 nuits
Well maintained and functional - but overall attitude of staff from reception to restaurants (except Aura staff) was unwelcoming. Additionally language barrier of English is a challenge and there is no staff to help clarify.
Well maintained and functional - but overall attitude of staff from reception to restaurants (except Aura staff) was unwelcoming. Additionally language barrier of English is a challenge and there is no staff to help clarify.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
En bord de mer et au milieu de l'île, mais avec peu de restaurants et de boutiques à proximité, la plupart des clients dépendent donc des taxis ou de Grab ; pratique pour les parcs safari/à thème, mais plus éloigné des attractions du sud.
Avis de voyageur à ce sujet
8
Brenda
1 oct. 2024
·
A séjourné 3 nuits
Beautiful property. Kind of far from all the activities on the south side of the island (water sports like scuba diving, jet ski, attractions like cable car & Sunset Town). For a 5 star resort we were surprised when we asked housekeeping to clean the bathroom twice and the toilet was disgusting after it was “cleaned” - found toilet water on the seat & floor. Staff were attentive most of the time, but not all the staff were good.
Beautiful property. Kind of far from all the activities on the south side of the island (water sports like scuba diving, jet ski, attractions like cable car & Sunset Town). For a 5 star resort we were surprised when we asked housekeeping to clean the bathroom twice and the toilet was disgusting after it was “cleaned” - found toilet water on the seat & floor. Staff were attentive most of the time, but not all the staff were good.
4
Anne
20 janv. 2024
·
A séjourné 13 nuits
We spent over two weeks at the hotel, and were unhappy about many aspects of this hotel. While we enjoyed the nice beach and spacious room, the hotel fell short and desperately needs oversight. Service: The hotel is understaffed (the stressed current staff express frequently that there are not enough people). -Repeatedly rooms not cleaned after 5:00 pm even when we’ve hung the ‘make up room’ sign at 8:00 am. -Staff are not trained properly, for example, they repeatedly bring food we ordered at the beachside with no silverware or napkins. Pasta carbonara with your fingers, anyone? -Beachside tables never wiped clean -Not enough sun beds for guests -Pool water filthy with debris, cloudy water, foam -In-room dishes appear to be put back dirty -Dirty dishes outside rooms for multiple days -Waiter dropped tongs on floor at breakfast and put back on food counter -Towels in room delivered with filth folded inside -Each room gets four 450 ml bottles of water each day. Maximum. Noise: We booked an ocean view room so we can relax on the balcony and listen to the sea after a day of swimming. Almost every night, there’s an event between the rooms and the ocean, blasting the sound at full volume. Location: This hotel appears to have been built near a garbage dump, and we are assaulted daily with the reeking smell of rotting garbage. General manager: Obstinate and defensive and utterly impossible to speak with. We are seasoned travelers, I can safely tell you to avoid this place
We spent over two weeks at the hotel, and were unhappy about many aspects of this hotel. While we enjoyed the nice beach and spacious room, the hotel fell short and desperately needs oversight. Service: The hotel is understaffed (the stressed current staff express frequently that there are not enough people). -Repeatedly rooms not cleaned after 5:00 pm even when we’ve hung the ‘make up room’ sign at 8:00 am. -Staff are not trained properly, for example, they repeatedly bring food we ordered at the beachside with no silverware or napkins. Pasta carbonara with your fingers, anyone? -Beachside tables never wiped clean -Not enough sun beds for guests -Pool water filthy with debris, cloudy water, foam -In-room dishes appear to be put back dirty -Dirty dishes outside rooms for multiple days -Waiter dropped tongs on floor at breakfast and put back on food counter -Towels in room delivered with filth folded inside -Each room gets four 450 ml bottles of water each day. Maximum. Noise: We booked an ocean view room so we can relax on the balcony and listen to the sea after a day of swimming. Almost every night, there’s an event between the rooms and the ocean, blasting the sound at full volume. Location: This hotel appears to have been built near a garbage dump, and we are assaulted daily with the reeking smell of rotting garbage. General manager: Obstinate and defensive and utterly impossible to speak with. We are seasoned travelers, I can safely tell you to avoid this place
8
Roald Johannes
25 janv. 2026
·
A séjourné 3 nuits
Resort where they make their own (high) pricing. Lots of guests makes a very crowded breakfast around 8am. A bit stressful hotel for our party. Otherwise: polite, clean and very good breakfast. Grab worked 100% for getting around on the island.
Resort where they make their own (high) pricing. Lots of guests makes a very crowded breakfast around 8am. A bit stressful hotel for our party. Otherwise: polite, clean and very good breakfast. Grab worked 100% for getting around on the island.
10
Elia
8 févr. 2024
·
A séjourné 2 nuits
Veldig fint hotell liggende perfekt på stranden med alt man kan ønske seg. Anbefales på dey sterkeste.
Veldig fint hotell liggende perfekt på stranden med alt man kan ønske seg. Anbefales på dey sterkeste.
10
Monica
2 sept. 2023
·
A séjourné 4 nuits
Kid friendly with activities and play centre Close to theme parks and the safari Great food and drinks Awesome pool Good service and clean
Kid friendly with activities and play centre Close to theme parks and the safari Great food and drinks Awesome pool Good service and clean
10
Leo
22 janv. 2025
·
A séjourné 8 nuits
We stayed at this lovely resort for 8 days and thoroughly enjoyed our time. The resort features beautiful swimming pools and a pristine sandy beach. With three restaurants on-site, breakfast was pleasant, and the staff was exceptionally kind and helpful. The only downside for us was the lack of activities or amenities outside the resort—restaurants and shopping require a taxi. Despite this, we’re already thinking about coming back!
We stayed at this lovely resort for 8 days and thoroughly enjoyed our time. The resort features beautiful swimming pools and a pristine sandy beach. With three restaurants on-site, breakfast was pleasant, and the staff was exceptionally kind and helpful. The only downside for us was the lack of activities or amenities outside the resort—restaurants and shopping require a taxi. Despite this, we’re already thinking about coming back!
10
Mariko
24 mars 2025
·
A séjourné 4 nuits
素晴らしいホテルです。 スタッフの対応や、施設も最高です。 ホテルの中で過ごすにはとても良いと思います。 ただ、周りにレストランやカフェ、お店が少ないのが少し残念な点です。
素晴らしいホテルです。 スタッフの対応や、施設も最高です。 ホテルの中で過ごすにはとても良いと思います。 ただ、周りにレストランやカフェ、お店が少ないのが少し残念な点です。
8
Catherine
6 janv. 2025
·
A séjourné 5 nuits
We had a lovely stay here - however a few things could have been better, seating / deck chairs and shade are a major problem. The pool has very limited loungers as does the beach, one day we had to lie on bean bags which was fine but there’s no umbrellas so unless your under a palm tree or want to sit in the sun your sort of stuck for options. For a 5 star resort I would expect a bed and shade! Room was beautiful, breakfast was great - staff were okay, I wasn’t allowed to take a coffee out of breakfast for my partner which seemed ridiculous. Also make sure you get a towel key at reception when you check in or you’ll get to the beach and have to walk back - not what you want after a long flight! I personally think it’s a great place for families, as a young couple it’s probably not the best spot! You can get around using grab which is great, about 25 mins ish from town but the right side for the safari. If you show the women outside the hotel grab she will get you taxis at the same price.
We had a lovely stay here - however a few things could have been better, seating / deck chairs and shade are a major problem. The pool has very limited loungers as does the beach, one day we had to lie on bean bags which was fine but there’s no umbrellas so unless your under a palm tree or want to sit in the sun your sort of stuck for options. For a 5 star resort I would expect a bed and shade! Room was beautiful, breakfast was great - staff were okay, I wasn’t allowed to take a coffee out of breakfast for my partner which seemed ridiculous. Also make sure you get a towel key at reception when you check in or you’ll get to the beach and have to walk back - not what you want after a long flight! I personally think it’s a great place for families, as a young couple it’s probably not the best spot! You can get around using grab which is great, about 25 mins ish from town but the right side for the safari. If you show the women outside the hotel grab she will get you taxis at the same price.
8
Marie Hugger
3 déc. 2024
·
A séjourné 5 nuits
We had some lovely days at Mövenpick. It’s a great resort with a nice pool at the beach. The food is very good, but a bit more expensive than out at the restaurant nearby. We needed assistance two times from the reception and both times we were told to wait at the room for 10 minutes. But both of the times we waited more than 30 minutes and nobody came. We got a bit confused at the reception. They were kind and understanding. The next day we had some fruit and a kind message at the room as an excuse. We highly recommend this place for others
We had some lovely days at Mövenpick. It’s a great resort with a nice pool at the beach. The food is very good, but a bit more expensive than out at the restaurant nearby. We needed assistance two times from the reception and both times we were told to wait at the room for 10 minutes. But both of the times we waited more than 30 minutes and nobody came. We got a bit confused at the reception. They were kind and understanding. The next day we had some fruit and a kind message at the room as an excuse. We highly recommend this place for others
10
Alex
21 oct. 2025
·
A séjourné 2 nuits
The hotel location is well located in the middle of the island, dining, shopping is very convenient... overall rating is excellent
The hotel location is well located in the middle of the island, dining, shopping is very convenient... overall rating is excellent
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
Le petit-déjeuner est fréquemment mis en avant pour sa qualité et sa variété, bien qu'il puisse être bondé et que certains clients aient trouvé les plats chauds froids. Les restaurants sur place sont considérés comme chers, et la qualité du service et de la nourriture est variable.
Avis de voyageur à ce sujet
6
Jeongdae
4 janv. 2026
·
A séjourné 4 nuits
Buffet was not good. The rest is good, the room, the service, the resort were satisfactory.
Buffet was not good. The rest is good, the room, the service, the resort were satisfactory.
6
Kristopher
2 oct. 2025
·
A séjourné 7 nuits
I spent a week recently here staying in the superior room 1 king bed,balcony,sea room. Room was great the view was amazing, nice and clean. There are a few things that let this resort down firstly the breakfast buffet, every morning the hot food section was cold the hashbrowns were like golden rocks, bacon,sausages and everything else in the hot section freezing cold. It was very much catered for the chinese tourists. It was dissapointing that you could only get a lift by the resort golf buggies at specific times to the front of the resort even when the buggies are just sitting there nobody is willing to take you or do anything extra out of the designated times. If going into town each day is important to you unfortunately the Movenpick owned bus into town only goes once day from 1800 till 2130 and you also need to pay for that bus trip its not expensive but I feel like they should offer different times to run into town throughout the day/night. It's the little things that let this resort down. Would i stay there again probably not.
I spent a week recently here staying in the superior room 1 king bed,balcony,sea room. Room was great the view was amazing, nice and clean. There are a few things that let this resort down firstly the breakfast buffet, every morning the hot food section was cold the hashbrowns were like golden rocks, bacon,sausages and everything else in the hot section freezing cold. It was very much catered for the chinese tourists. It was dissapointing that you could only get a lift by the resort golf buggies at specific times to the front of the resort even when the buggies are just sitting there nobody is willing to take you or do anything extra out of the designated times. If going into town each day is important to you unfortunately the Movenpick owned bus into town only goes once day from 1800 till 2130 and you also need to pay for that bus trip its not expensive but I feel like they should offer different times to run into town throughout the day/night. It's the little things that let this resort down. Would i stay there again probably not.
10
Patrick
9 janv. 2026
·
A séjourné 5 nuits
Wir hatten ein gute Zimmer mit Blick auf dem Pool. Alles sehr sauber und sehr freundliches Personal. Das Frühstück war mein persönliches Highlight. Wir waren im Anschluss im Pullman, welches auch zu Accor gehört. Beide hatten sehr ähnliche Frühstücks Buffets.
Wir hatten ein gute Zimmer mit Blick auf dem Pool. Alles sehr sauber und sehr freundliches Personal. Das Frühstück war mein persönliches Highlight. Wir waren im Anschluss im Pullman, welches auch zu Accor gehört. Beide hatten sehr ähnliche Frühstücks Buffets.
8
Roald Johannes
25 janv. 2026
·
A séjourné 3 nuits
Resort where they make their own (high) pricing. Lots of guests makes a very crowded breakfast around 8am. A bit stressful hotel for our party. Otherwise: polite, clean and very good breakfast. Grab worked 100% for getting around on the island.
Resort where they make their own (high) pricing. Lots of guests makes a very crowded breakfast around 8am. A bit stressful hotel for our party. Otherwise: polite, clean and very good breakfast. Grab worked 100% for getting around on the island.
10
Tamriko
4 janv. 2024
·
A séjourné 3 nuits
Excellent facilities at the resort, swimming pools are great, the beach is beautiful. Our suite was pretty nice. Two restaurants at the resort, food was limited and also gave our whole family food poisoning.
Excellent facilities at the resort, swimming pools are great, the beach is beautiful. Our suite was pretty nice. Two restaurants at the resort, food was limited and also gave our whole family food poisoning.
8
Adryene
29 déc. 2023
·
A séjourné 4 nuits
Not 5 STAR I spent almost 2k for 2 rooms, for that amount I expect a better room Room: bathroom door will not close shut, looks like the room had flooded in the past and made the wooden door swell, therefore the door would not shut closed. Half of the outlets did not work Bathroom shower water leaked everywhere; poor shower floor design, shower floor higher than the bathroom floor. Airport pickup: could not use since it runs every 2 hrs and due to our flights time, we would have to wait. So we had to pay for Grab round trip ourselves for airport transfers. Restaurant: Although it was not busy, there is only one restaurant and understaffed for dinner. the service we soooo slow. We waited almost an hour for our food. They didn’t even bring our egg rolls. Otherwise, Daily free breakfast buffet was the best and our highlight of the day. Housekeeping: we came back one day, and the room was not made. She apologized and we left so it could be cleaned Beach: not enough beach loungers for the amount of people at the hotel. We had to lie on the grass near the beach.
Not 5 STAR I spent almost 2k for 2 rooms, for that amount I expect a better room Room: bathroom door will not close shut, looks like the room had flooded in the past and made the wooden door swell, therefore the door would not shut closed. Half of the outlets did not work Bathroom shower water leaked everywhere; poor shower floor design, shower floor higher than the bathroom floor. Airport pickup: could not use since it runs every 2 hrs and due to our flights time, we would have to wait. So we had to pay for Grab round trip ourselves for airport transfers. Restaurant: Although it was not busy, there is only one restaurant and understaffed for dinner. the service we soooo slow. We waited almost an hour for our food. They didn’t even bring our egg rolls. Otherwise, Daily free breakfast buffet was the best and our highlight of the day. Housekeeping: we came back one day, and the room was not made. She apologized and we left so it could be cleaned Beach: not enough beach loungers for the amount of people at the hotel. We had to lie on the grass near the beach.
10
Jeanine
31 janv. 2025
·
A séjourné 5 nuits
Great hotel, the breakfast is extraordinary, the room is great, the view to the ocean is a dream. We can highly recommend this hotel.
Great hotel, the breakfast is extraordinary, the room is great, the view to the ocean is a dream. We can highly recommend this hotel.
6
Stefan
4 janv. 2023
·
A séjourné 19 361 nuits
Von einem 5 Sterne Haus würde ich mir besseren Service erwarten, genügend Liegen am Strand. Auflagen dazu, ggf. Getränkeservice am Strand, Kaffee Bringservice beim Frühstück.Teilweise schlecht organisiert ,insbesondere bei mehr Menschenaufkommen z.b bei Frühstück.sehr teuer, was Getränke oder Essen betrifft
Von einem 5 Sterne Haus würde ich mir besseren Service erwarten, genügend Liegen am Strand. Auflagen dazu, ggf. Getränkeservice am Strand, Kaffee Bringservice beim Frühstück.Teilweise schlecht organisiert ,insbesondere bei mehr Menschenaufkommen z.b bei Frühstück.sehr teuer, was Getränke oder Essen betrifft
8
Nicolas
8 janv. 2025
·
A séjourné 10 nuits
Nice resort with all you need for a calm visit. Food is good, not great. Beach and pool are both super nice, but all the screaming kids take away from the luxury feeling. Also, there are not even close to enough beach chairs which means people try to grab them at 8.00 by putting their towels there and not showing up until 3-4 hours later. Could be easily solved by adding double the amount of beach chairs. Room is very good and clean, has all you need. Bed is very comfortable. Service is good, but does not always go the extra mile that can be expected from 5-star hotels. For example, we had to argue for 30 minutes for them to bring our lost bags from the airport (that they were anyway going to). Lastly, everything is very expensive inside the resort. Food and drinks are atleast 2-3x more expensive than outside.
Nice resort with all you need for a calm visit. Food is good, not great. Beach and pool are both super nice, but all the screaming kids take away from the luxury feeling. Also, there are not even close to enough beach chairs which means people try to grab them at 8.00 by putting their towels there and not showing up until 3-4 hours later. Could be easily solved by adding double the amount of beach chairs. Room is very good and clean, has all you need. Bed is very comfortable. Service is good, but does not always go the extra mile that can be expected from 5-star hotels. For example, we had to argue for 30 minutes for them to bring our lost bags from the airport (that they were anyway going to). Lastly, everything is very expensive inside the resort. Food and drinks are atleast 2-3x more expensive than outside.
8
kent
7 janv. 2026
·
A séjourné 4 nuits
Lovely hotel and Friendly staff. Excellent breakfast, as long as you use the restaurant in the 8th floor. What i did not like was our seaview suite for 2 adults and 2 children did not have an extra bed for the children. This has to be booked at an extra cost in advance,something we did not realize until we arrived. As with most big resorts people behave bad trying to secure subnbeds both at the beach and pool,but the hotel staff did do their best to prevent guests from holding sunbeds without using them. All in all very satisfied.
Lovely hotel and Friendly staff. Excellent breakfast, as long as you use the restaurant in the 8th floor. What i did not like was our seaview suite for 2 adults and 2 children did not have an extra bed for the children. This has to be booked at an extra cost in advance,something we did not realize until we arrived. As with most big resorts people behave bad trying to secure subnbeds both at the beach and pool,but the hotel staff did do their best to prevent guests from holding sunbeds without using them. All in all very satisfied.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
8
Olivia
5 mars 2025
·
A séjourné 10 nuits
Déçue dans l'ensemble , bel hôtel , mais pas pour un séjour de 10 jours en couple !, hôtel beaucoup trop grand et effet usine , très bruyant , idéal pour famille avec enfants , pas assez de transats ( piscine et plage ), il faut arriver de très bonne heure !, sinon vous ne trouvez aucune place , ménage dans chambre pas terrible .
Déçue dans l'ensemble , bel hôtel , mais pas pour un séjour de 10 jours en couple !, hôtel beaucoup trop grand et effet usine , très bruyant , idéal pour famille avec enfants , pas assez de transats ( piscine et plage ), il faut arriver de très bonne heure !, sinon vous ne trouvez aucune place , ménage dans chambre pas terrible .
8
Georges
27 févr. 2025
·
A séjourné 5 nuits
4 * L'hotel est magnifique mais l'espace aménagé sur la plage est beaucoup trop compacté et manque de chaises. Clairement pas comme sur la photo de l’hôtel. Le service au restaurant est très lent et désorganisé par contre le personnel est vraiment gentil et attentionné malgré tout.
4 * L'hotel est magnifique mais l'espace aménagé sur la plage est beaucoup trop compacté et manque de chaises. Clairement pas comme sur la photo de l’hôtel. Le service au restaurant est très lent et désorganisé par contre le personnel est vraiment gentil et attentionné malgré tout.
10
Pui Yee
il y a 2 semaines
·
A séjourné 1 nuit
The hotel offers free airport shuttle which is very convenient. The lobby is always packed with people and a bit out of staff as we have no one to reach when we want to check where to get on the airport shuttle
The hotel offers free airport shuttle which is very convenient. The lobby is always packed with people and a bit out of staff as we have no one to reach when we want to check where to get on the airport shuttle
10
Leanne
18 juil. 2026
·
A séjourné 7 nuits
We had a wonderful stay - the property grounds are so beautiful! There are 3 main pools also the villas have their own small pool ( we stayed in a one bedroom) the location is peaceful, there are some restaurants within walking distance. The bed is super comfortable. Staff are wonderful- I highly rate the property A note to management is that I feel the food could be better / improved
We had a wonderful stay - the property grounds are so beautiful! There are 3 main pools also the villas have their own small pool ( we stayed in a one bedroom) the location is peaceful, there are some restaurants within walking distance. The bed is super comfortable. Staff are wonderful- I highly rate the property A note to management is that I feel the food could be better / improved
6
Ismir
9 juil. 2026
·
A séjourné 8 nuits
The staff was really service minded, friendly and helpfull. However our family has stayed at several other mövenpick hotels the obly thing we can say is that the interior was similar style apart from that we found that this hotel provided too little value for the stay. The restaurant food after 3 days got boring and the food didnt taste much nor the drinks we drank. The breakfast had large selection but not so tasty - bland is the correct way. This resort also was so distant to other restaurant places which was shame. The pool was nice i have to say, but apatt from that entertainment was missing for adults except 2 nights where they had music (whixh was great). Overall cleanliness was good and staff responsive. Unfortnutally the distant location, the bland taste of food and the lack of adult entertainment was dragging it the rate down
The staff was really service minded, friendly and helpfull. However our family has stayed at several other mövenpick hotels the obly thing we can say is that the interior was similar style apart from that we found that this hotel provided too little value for the stay. The restaurant food after 3 days got boring and the food didnt taste much nor the drinks we drank. The breakfast had large selection but not so tasty - bland is the correct way. This resort also was so distant to other restaurant places which was shame. The pool was nice i have to say, but apatt from that entertainment was missing for adults except 2 nights where they had music (whixh was great). Overall cleanliness was good and staff responsive. Unfortnutally the distant location, the bland taste of food and the lack of adult entertainment was dragging it the rate down
Politiques de l’établissement
Arrivée
Départ
De 15:00 à 23:30
Avant 12:00
Dépôt de garantie
Pour cet établissement, un dépôt de garantie entièrement remboursable vous sera demandé.
Afficher plusVous avez une question ?
Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Prix pour les dates à venir
octobre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
novembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-10-03: 146.17264620361328USD
- 2026-10-04: 127.49299679641724USD
- 2026-10-05: 128.28475149307252USD
- 2026-10-06: 94.36714047927858USD
- 2026-10-07: 94.36714047927858USD
- 2026-10-08: 95.97755832901002USD
- 2026-10-09: 95.97755832901002USD
- 2026-10-10: 95.97755832901002USD
- 2026-10-11: 96.24543149719238USD
- 2026-10-12: 96.24543149719238USD
- 2026-10-13: 96.24543149719238USD
- 2026-10-14: 96.24543149719238USD
- 2026-10-15: 183.1822381820679USD
- 2026-10-16: 183.1822381820679USD
- 2026-10-17: 96.24543149719238USD
- 2026-10-18: 96.24543149719238USD
- 2026-10-19: 96.24543149719238USD
- 2026-10-20: 96.24543149719238USD
- 2026-10-21: 194.67821464538576USD
- 2026-10-22: 183.1822381820679USD
- 2026-10-23: 96.24543149719238USD
- 2026-10-24: 96.24543149719238USD
- 2026-10-25: 96.24543149719238USD
- 2026-10-26: 96.24543149719238USD
- 2026-10-27: 96.24543149719238USD
- 2026-10-28: 96.24543149719238USD
- 2026-10-29: 96.24543149719238USD
- 2026-10-30: 96.24543149719238USD
- 2026-10-31: 96.24543149719238USD
- 2026-11-01: 182.5848395202637USD
- 2026-11-02: 185.24576969451905USD
- 2026-11-03: 182.8538725357056USD
- 2026-11-04: 183.084948475647USD
- 2026-11-05: 182.8538725357056USD
- 2026-11-06: 183.49845550231936USD
- 2026-11-07: 182.8538725357056USD
- 2026-11-08: 183.084948475647USD
- 2026-11-09: 182.8538725357056USD
- 2026-11-10: 183.084948475647USD
- 2026-11-11: 182.8538725357056USD
- 2026-11-12: 183.084948475647USD
- 2026-11-13: 182.8538725357056USD
- 2026-11-14: 183.084948475647USD
- 2026-11-15: 183.305078894043USD
- 2026-11-16: 183.084948475647USD
- 2026-11-17: 182.8538725357056USD
- 2026-11-18: 183.084948475647USD
- 2026-11-19: 182.8538725357056USD
- 2026-11-20: 183.084948475647USD
- 2026-11-21: 182.8538725357056USD
- 2026-11-22: 182.81172282714846USD
- 2026-11-23: 182.8538725357056USD
- 2026-11-24: 185.17678026123048USD
- 2026-11-25: 182.5848395202637USD
- 2026-11-26: 183.084948475647USD
- 2026-11-27: 182.8538725357056USD
- 2026-11-28: 183.084948475647USD
- 2026-11-29: 182.8538725357056USD
- 2026-11-30: 183.084948475647USD
- 2026-12-01: 185.49160576477053USD
- 2026-12-02: 183.46548147430423USD
- 2026-12-03: 183.305078894043USD
Cet hébergement assure votre transfert depuis l'aéroport. Vous devez contacter l’hébergement à ce sujet 48 heures avant l’arrivée grâce aux coordonnées fournies dans la confirmation de réservation. Le personnel de la réception vous accueillera sur place. La carte de crédit utilisée pour effectuer la réservation doit être présentée par le titulaire de la carte à l’arrivée, accompagnée d’une pièce d’identité avec photo. Toute autre disposition doit être prise en accord avec l’hébergement avant l’arrivée. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique.
L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.
Le dépôt de garantie suivant (entièrement remboursable) vous sera demandé.
Deposit: VND 1000000 per accommodation, per night
- Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
- Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
- Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
- Cet hébergement accepte les cartes de crédit, les cartes de débit, et les espèces
- Cet hébergement se réserve le droit de procéder à une pré-autorisation sur votre carte de paiement avant votre arrivée.
- Des modes de paiement sans espèces sont disponibles
- Possibilité de location à long terme
- Les chambres insonorisées ne sont pas garanties
- Cet hébergement comprend les dispositifs de sécurité suivants : un extincteur, un détecteur de fumée, un système de sécurité, une trousse de secours et des barrières de fenêtre
- Cet hébergement comporte des espaces extérieurs comme des balcons, des patios ou des terrasses potentiellement non adaptés aux enfants. Si vous avez des questions, nous vous recommandons de contacter l'hébergement avant votre arrivée afin de savoir s'il peut vous accueillir dans une chambre adéquate.
- L’hébergement certifie respecter les pratiques de nettoyage et de désinfection préconisées par ALLSAFE (Accor Hotels).
- Piscine accessible de 07 h 00 à 20 h 00.
- Pour les massages et les soins spa, les réservations doivent être effectuées en contactant cet hôtel avant votre arrivée, au moyen des coordonnées fournies dans la confirmation de réservation.
- L'hébergement est gratuit pour un maximum de 2 enfants âgés de 11 ans ou moins qui occupent la même chambre que leurs parents ou tuteurs et qui utilisent la literie en place.
- Seules les personnes enregistrées peuvent accéder aux chambres.
- L'hébergement est doté de chambres communicantes/adjacentes, qui pourraient être disponibles aux dates de votre séjour. Veuillez en faire la demande en contactant directement l'hébergement à l'aide des coordonnées indiquées dans la confirmation de réservation.
- Les animaux de compagnie, y compris les animaux d'assistance, ne sont pas acceptés dans cet hébergement.
- Modes de paiement sans espèces disponibles pour toutes les transactions.
- Cet hébergement accueille des clients de toutes orientations sexuelles et identités de genres (LGBTQIA+ friendly).
Parking avec hauteur limite.
- Le petit déjeuner buffet coûte environ 550000 VND par adulte et environ 280000 VND par enfant.
- Une arrivée anticipée est possible moyennant un supplément (sujet à disponibilité)
- Tout départ tardif fait l’objet de frais supplémentaires (sujet à disponibilité)
- Lit d'appoint : 1350000.0 VND par nuit
La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.
Équipements populaires
Parking
Navette aéroport
Restaurant
Piscine
Service en chambre
Service de voiturier
Services
Organisation d'excursions
Nettoyage à sec
Baby-sitting/Services pour enfants
Ménage
Salle de banquet
Service de change
Coffre-fort
Location de vélos
Consigne à bagage
Zone fumeurs
Formalités d'arrivée/Départ express
Laverie
24-Hour Front Desk
Concierge Services
Activités
Piscine
Plage privée
Jardin
Plage (à proximité)
Cyclisme
Billard
Piscine extérieure
Musique live
Evening Entertainment
Pool (Infinity)
Mobilier d'extérieur
Pool (Seasonal Outdoor)
Terrasse
Fitness Center (nearby)
Général
Service en chambre
Restaurant
Chambres non-fumeurs
Sauna
Jacuzzi/Bain à remous
Hammam
Massage
Spa et centre de bien-être
Soins corporels
Soins pour le visage
Club pour enfants
Bar de la piscine
Aire de pique nique/Tables
Chambre familiale
Beach Sun Loungers
Wheelchair Accessible (Limited)
Parking
Parking
Navette aéroport
Service de voiturier
Parking gratuit
Station de recharge pour véhicule électrique
Area Shuttle (free)
Parking (Limited)
Parking Onsite
Connexion Internet
Wi-fi gratuit