Mövenpick Villas & Residences Phu Quoc

We enjoyed our time at the Movenpick. I think the piece that we struggled with was the front desk as we wrote to them a few times before arrival about the shuttle service and about an extra bed for the room. And while we received responses that were positive none of them were acted upon. No shuttle at the airport until we called. No extra bed in our room until we asked again at check in. In general, once you’re there everything is great and delicious. The breakfast is amazing. But I remember looking at a yoga class and thinking: there’s yoga? Front desk never said. These would be things to consider for the front desk.

The room and stay is nice BUT the breakfast situation is a complete mess, no one shows you to a table and there was dirty tables all the time not enough staff to pick the used dishes we was disgusted when asked and i had to actually speak and say it loud that this is unacceptable when we couldn’t get a table. When actually speaking to alstaff then they cleared a table, totally disorganised

Mange børn. Kedelige restauranter og medarbejderne på hotellet kunne knap engelsk. Men de var søde.

깨끗한 객실과 친절한 직원, 수영장과 각종 시설도 모두 만족스러웠습니다

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