Hotel Harvest Amagikogen

Difficult to communicate with staff due to language barrier. The location is a bit remote. Toiletries provided in the hot spring baths are not adequate.

Stunning location. Beds are ROCK hard though and I felt the staff were not really accommodating for very simple things. For example, I requested to be moved to a smaller side table, but the staff was not flexible and insisted my seat is in the middle of the dining hall. I was traveling alone and the side table I asked for no one was ever seated there in the end. Basic information like sharing that there is no detergent in the laundry room before I went for the long walk there could have saved me a trip all the way back to the gift shop to buy detergent. Small things like that just made me feel the staff were a bit sleepy and perhaps not happy with their job. I enjoyed walking around their grounds though and was the perfect location for hiking Amagi. The weather was perfect and I would stay again with my family. Perhaps better accommodated for families rather than solo travelers.

途中から雪で登れなくなったので、ホテルに連絡したら、スタッフが迎えに来てくれて、とても助かりました。ありがとうございました。 お風呂からの富士山もとてもきれいに見えました。

富士山が綺麗！ お部屋も広い！ 凄く良かったです。