Is parking available at the hotel?

Yes, the hotel offers free parking on-site, although it is limited. No reservation is required.

What are the check-in and check-out times?

Check-in is available from 14:00 until 22:00, and check-out is required by 10:00. Early or late check-in/check-out options are not specified.

What accessibility features does the hotel offer?

The hotel has limited wheelchair accessibility, including facilities for guests with disabilities. Specific details on accessible features are not provided.

What is the hotel's location like?

The hotel is located in the city center of New Plymouth, close to natural attractions such as East End Reserve and Tapuae Marine Reserve, as well as cultural highlights like TSB Showplace and Puke Ariki.

Distinction New Plymouth Hotel

What guests think

At Distinction New Plymouth Hotel, reviewers highlight a very central location and friendly, helpful staff, comfortable and often spacious rooms, generally good cleanliness, convenient on-site parking that can be tight, and on-site dining closed or under renovation.

Service stands out for friendliness and local recommendations, with a few exceptions such as a key-card issue, a booking confusion, and occasional lapses in room servicing. Some spaces feel dated, and certain rooms have tiny or no windows or noisy air conditioning, while others offer quiet stays and, at times, jetted baths or views. Overall, it suits travelers seeking comfort and helpful service over full in-house amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site parking is convenient but can feel tight or cramped. The restaurant and breakfast are closed or under renovation, and some rooms feature spa or jetted baths.

Related guest reviews

10

Julie

Nov 4, 2024

·

Stayed 1 night

Shame that there was no restaurant on site. Enjoyable stay.

10

Gregory

Aug 10, 2025

·

Stayed 1 night

Nice convenient location. Good size room with jetted bath.

8

Simon

May 13, 2025

·

Stayed 2 nights

The place was as expected, rooms were fine and we got for a good price. Will be nice once the hotel restaurant and breakfast returns.

8

Simon

Nov 12, 2024

·

Stayed 1 night

First time staying but not the last, right in the town centre and so convenient, on site parking is a big bonus.

10

Glenn

Oct 3, 2025

·

Stayed 2 nights

Great staff - we’re very helpful with gaining ideas for things to do in the area. Parking was good, but tight with a larger vehicle. Only criticism is when the room was serviced, the bed was made and towels replaced, but the cups/mugs weren’t replaced, so had to clean these myself in the bathroom sink to reuse. Other than that, an enjoyable stay and would book again.

8

Nikki

Oct 18, 2023

·

Stayed 2 nights

Staff were friendly and helpful, good central location but 1 way street access can be challenging plus carparking was very cramped and difficult.

10

Erin

Jan 11, 2025

·

Stayed 3 nights

We had a lovely three night stay at Distinction. The restaurant was under renovation but no problem as there are so many great food options only a short walk away. Perfect location to walk anywhere in New Plymouth town centre including Pukekura Park and the coastal walkway. Great spacious room (king suite) with a lovely view, comfy bed and good shower. Clean and quiet too. Staff were helpful and there was plenty of parking which was easy even with a big Ute. Will definitely stay again - was also great value for money

10

Ian

Oct 23, 2025

·

Stayed 1 night

Dining was under renovation

10

Susie

Sep 21, 2025

·

Stayed 1 night

Everything was spot on from checking in and out. Receptionist was so cheerful and helpful he gave us great tips. The beds were so comfortable and the spa was a bonus. Thank you very much will definitely come again.

8

Amanda

Oct 28, 2025

·

Stayed 4 nights

Parking was really convenient. Didn't try the breakfasts.

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AI-generated summary based on recent guest reviews

Cleanliness

Generally clean rooms and common areas are noted by many guests. Occasional issues include a missed room service, un-replaced mugs, cobwebs, and some dated bathrooms.

Related guest reviews

10

Shaun

Mar 18, 2025

·

Stayed 5 nights

The location is very convenient for the centre as well as sites just outside like Pukekura Park and Brooklands Park where WOMAD takes place. There was daily housekeeping and the staff were very friendly and helpful, especially when i needed to book an extra night.. The room and shared hotel facilities were clean. It doesn't currently have on site cafe/restaurant, but there are a number of really good places within a short walk. It's close to the local bus services and the coastal walk which is a beautiful walk in places. It has a guest laundry which i found useful. The hotel itself despite being close to town, felt quite peaceful and relaxed. I would happily stay again.

10

T G A Buma

Feb 13, 2026

·

Stayed 1 night

Very comfortable stay. Friendly helpful staff Clean room 👍

8

Ming Kion

Feb 8, 2025

·

Stayed 2 nights

Nice accomodation and close to town centre. Comfortable and clean.

10

Kirstin

Jan 12, 2025

·

Stayed 2 nights

No complaints. Great stay. Nice and clean. Close to town. Helpful staff.

10

Glenn

Oct 3, 2025

·

Stayed 2 nights

Great staff - we’re very helpful with gaining ideas for things to do in the area. Parking was good, but tight with a larger vehicle. Only criticism is when the room was serviced, the bed was made and towels replaced, but the cups/mugs weren’t replaced, so had to clean these myself in the bathroom sink to reuse. Other than that, an enjoyable stay and would book again.

6

Sheena

Jun 2, 2025

·

Stayed 2 nights

We were very disappointed with our room, especially for the cost. No kitchen facilities, after a longdrive, we wanted toeatin, we had togo andask for platrs, andcutlery. There was no microwave, no kitchen sink, a tiny fridge. The spa bathis verysmall. There were cobwebs on the windows, and dirt on the windowsils, w

10

Qays (Nicky)

Jan 6, 2023

·

Stayed 19,363 nights

easy check-in and out process. Room was clean and big, comfortable beds. Close to everything in the town area.

4

Anne

Jan 27, 2026

·

Stayed 3 nights

Great location. No servicing of the room on the second day. Had to go to rec

8

Peter

Oct 26, 2025

·

Stayed 1 night

Friendly staff, building is getting a bit tired and windows are tiny, but rooms are tidy and location is excellent.

8

Mike

Jan 11, 2025

·

Stayed 2 nights

Great location in the CBD easy walk to waterfront, shops, cafes and restaurants...also easy stroll to the park for the Festival of Lights. Bathrooms are a littled dated and showing their age but we're still clean and useable. Beds were comfortable and rooms were a good size. Would definitely stay again.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are comfortable and often spacious, with quiet stays and good beds reported. Some feel dated; a few units have tiny or windowless bedrooms, noisy air conditioning, or limited kitchen facilities.

Related guest reviews

4

Lorrin

Jan 16, 2025

·

Stayed 1 night

The 2 bedroom suite although it has a good lounge area, the bedrooms have no windows which felt quite unusual. The aircon was very noisey and cold. Would not stay here agin.

8

Karen

Jan 24, 2026

·

Stayed 1 night

Room was spacious and comfortable. Staff were very helpful.

8

Luke

Nov 30, 2023

·

Stayed 2 nights

Was clean and tidy. Nice and quiet. Decent size rooms.

6

Andrew

Sep 3, 2025

·

Stayed 2 nights

Convenient and good place. Great shower and bath tub just be prepared for 4 hours of cleaning cycle so bath early. Too much light coming through curtains from CBD area so maybe get room on other the other side. Great welcome from staff. Worth the money.

10

Gregory

Aug 10, 2025

·

Stayed 1 night

Nice convenient location. Good size room with jetted bath.

10

Angela

Apr 7, 2024

·

Stayed 3 nights

Nice room and conveniently located.

10

Erin

Jan 11, 2025

·

Stayed 3 nights

We had a lovely three night stay at Distinction. The restaurant was under renovation but no problem as there are so many great food options only a short walk away. Perfect location to walk anywhere in New Plymouth town centre including Pukekura Park and the coastal walkway. Great spacious room (king suite) with a lovely view, comfy bed and good shower. Clean and quiet too. Staff were helpful and there was plenty of parking which was easy even with a big Ute. Will definitely stay again - was also great value for money

6

Sheena

Jun 2, 2025

·

Stayed 2 nights

We were very disappointed with our room, especially for the cost. No kitchen facilities, after a longdrive, we wanted toeatin, we had togo andask for platrs, andcutlery. There was no microwave, no kitchen sink, a tiny fridge. The spa bathis verysmall. There were cobwebs on the windows, and dirt on the windowsils, w

10

Howard

Nov 7, 2023

·

Stayed 1 night

Great staff, super comfortable room and very quiet. Definitely will return.

8

Peter

Oct 26, 2025

·

Stayed 1 night

Friendly staff, building is getting a bit tired and windows are tiny, but rooms are tidy and location is excellent.

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AI-generated summary based on recent guest reviews

Service

Staff are widely described as friendly, welcoming, and helpful, with smooth check-ins and useful local tips. Rare problems include a faulty key card, an unfriendly or absent reception experience, and a booking availability mishap.

Related guest reviews

10

Graeme

Nov 23, 2025

·

Stayed 2 nights

Very impressed with the hotel, especially the helpful and friendly staff. GB

10

Catherine

Jan 19, 2026

·

Stayed 1 night

Lovely welcome staff great

10

Grayden

Dec 2, 2023

·

Stayed 2 nights

Super convenient location and the staff were really helpful and offered local recommendations. The room was comfortable and I enjoyed my stay.

6

Wayne

May 2, 2025

·

Stayed 4 nights

Had issues with my card not scanning me into my room.

2

Caitlin

Feb 3, 2025

·

Stayed 2 nights

I booked same day, paid almost $400. Showed up and everything was closed, staff member told me they were booked out yet online it stated there were 4 rooms available, I was told to deal with it on my own, even though I’d just paid towards to hotel. The staff member was probably new because he was absolutely useless lol. They clearly have an issue when it comes to things online, In the future I’d call before booking anything, especially with this hotel

10

Christian

Feb 15, 2024

·

Stayed 1 night

This place was perfect for me. Great location, quiet, and the front of house person was super helpful. Will stay again!

10

Keith

Oct 25, 2025

·

Stayed 1 night

Great location and friendly staff who looked after us.

10

Rennie

Apr 22, 2023

·

Stayed 2 nights

It was a nice place to stay and comfortable bed I arrived exhausted having driven from Wellington and would have appreciated a more friendly welcome 🤗

10

Qays (Nicky)

Jan 6, 2023

·

Stayed 19,363 nights

easy check-in and out process. Room was clean and big, comfortable beds. Close to everything in the town area.

10

Susie

Sep 21, 2025

·

Stayed 1 night

Everything was spot on from checking in and out. Receptionist was so cheerful and helpful he gave us great tips. The beds were so comfortable and the spa was a bonus. Thank you very much will definitely come again.

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AI-generated summary based on recent guest reviews

Location

Central, walkable location close to the CBD, waterfront, parks, and restaurants. One-way street access can be tricky for drivers.

Related guest reviews

10

Shaun

Mar 18, 2025

·

Stayed 5 nights

The location is very convenient for the centre as well as sites just outside like Pukekura Park and Brooklands Park where WOMAD takes place. There was daily housekeeping and the staff were very friendly and helpful, especially when i needed to book an extra night.. The room and shared hotel facilities were clean. It doesn't currently have on site cafe/restaurant, but there are a number of really good places within a short walk. It's close to the local bus services and the coastal walk which is a beautiful walk in places. It has a guest laundry which i found useful. The hotel itself despite being close to town, felt quite peaceful and relaxed. I would happily stay again.

10

Larisa

Jan 21, 2025

·

Stayed 2 nights

Great location, friendly staff

8

Simon

Nov 12, 2024

·

Stayed 1 night

First time staying but not the last, right in the town centre and so convenient, on site parking is a big bonus.

8

Nikki

Oct 18, 2023

·

Stayed 2 nights

Staff were friendly and helpful, good central location but 1 way street access can be challenging plus carparking was very cramped and difficult.

10

Carl

Apr 30, 2023

·

Stayed 1 night

Great location to the city and sights of New Plymouth. Parking on site but everything is in walking distance.

8

Julie

Aug 28, 2023

·

Stayed 1 night

Excellent location for walking into the town centre

10

Christian

Feb 15, 2024

·

Stayed 1 night

This place was perfect for me. Great location, quiet, and the front of house person was super helpful. Will stay again!

8

Simon

Nov 15, 2024

·

Stayed 3 nights

Very convenient, I always stayed at the Quest before but this is now my preferred stay when in NP.

10

Hawea

Nov 26, 2023

·

Stayed 2 nights

Great staff, good rooms. Very central to so many shops

8

Mike

Jan 11, 2025

·

Stayed 2 nights

Great location in the CBD easy walk to waterfront, shops, cafes and restaurants...also easy stroll to the park for the Festival of Lights. Bathrooms are a littled dated and showing their age but we're still clean and useable. Beds were comfortable and rooms were a good size. Would definitely stay again.

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AI-generated summary based on recent guest reviews

Dining

On-site dining and breakfast are not currently operating due to renovations. Guests point to plenty of eateries within a short walk instead.

Related guest reviews

10

Shaun

Mar 18, 2025

·

Stayed 5 nights

The location is very convenient for the centre as well as sites just outside like Pukekura Park and Brooklands Park where WOMAD takes place. There was daily housekeeping and the staff were very friendly and helpful, especially when i needed to book an extra night.. The room and shared hotel facilities were clean. It doesn't currently have on site cafe/restaurant, but there are a number of really good places within a short walk. It's close to the local bus services and the coastal walk which is a beautiful walk in places. It has a guest laundry which i found useful. The hotel itself despite being close to town, felt quite peaceful and relaxed. I would happily stay again.

10

Julie

Nov 4, 2024

·

Stayed 1 night

Shame that there was no restaurant on site. Enjoyable stay.

8

Simon

May 13, 2025

·

Stayed 2 nights

The place was as expected, rooms were fine and we got for a good price. Will be nice once the hotel restaurant and breakfast returns.

8

Liza

Mar 13, 2025

·

Stayed 1 night

We are so comfortable staying at your hotel and the staff is great and welcoming. Very close to restaurants etc. Thanks Liza C

10

Erin

Jan 11, 2025

·

Stayed 3 nights

We had a lovely three night stay at Distinction. The restaurant was under renovation but no problem as there are so many great food options only a short walk away. Perfect location to walk anywhere in New Plymouth town centre including Pukekura Park and the coastal walkway. Great spacious room (king suite) with a lovely view, comfy bed and good shower. Clean and quiet too. Staff were helpful and there was plenty of parking which was easy even with a big Ute. Will definitely stay again - was also great value for money

8

Chris

Jan 12, 2025

·

Stayed 1 night

Very welcoming and close to City centre. Very handy to visit the lights on foot. Would be good if insight dining was available.

8

lesley

Jan 20, 2025

·

Stayed 3 nights

Great location, easy walk to downtown. Clean, friendly staff Would like to see bar and restaurant opened

10

Ian

Oct 23, 2025

·

Stayed 1 night

Dining was under renovation

8

Hugh

Aug 21, 2024

·

Stayed 3 nights

A very pleasant stay. Great staff. Lots of walkable dining options for cafes and restaurants.

8

Steve

Oct 10, 2024

·

Stayed 3 nights

Last stay a breakfast was included but the restaurant was closed this rime although I understand this will be changing

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6 $79	7 $70
8 $65	9 $83	10 $93	11 $95	12 $91	13 $81	14 $81
15 $65	16 $80	17 $93	18 $94	19 $80	20 $75	21 $76
22 $69	23 $83	24 $99	25 $102	26 $86	27 $80	28 $81
29 $71	30 $88

Su	Mo	Tu	We	Th	Fr	Sa
		1 $97	2 $93	3 $88	4 $73	5 $76
6 $63	7 $83	8 $94	9 $90	10 $78	11 $81	12 $79
13 $63	14 $78	15 $88	16 $88	17 $86	18 $73	19 $73
20 $64	21 $80	22 $73	23 $73	24 $73	25 $81	26 $83
27 $88	28 $105	29	30 $86	31 $78

Distinction New Plymouth Hotel

About this property

Location

Room options

One-Bedroom Suite

Two-Bedroom Studio

Economy Double Room

King Studio

Queen Studio

Twin Studio

Guest reviews of Distinction New Plymouth Hotel

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about Distinction New Plymouth Hotel

Prices for upcoming dates