Hotel Retama Machupicchu
From
$86
/ night
Select dates to see prices and availability
From
$86
/ night
About this property
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and tour/ticket assistance.
Amenities
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and tour/ticket assistance.
Business amenities
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Dining
Take advantage of the hotel's room service. Cooked-to-order breakfasts are available daily from 5:00 AM to 9:00 AM for a fee.
Rooms
Stay in one of 20 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Location
With a stay at Hotel Retama Machupicchu in Machu Picchu, you'll be within a 5-minute walk of Aguas Calientes Hot Springs and Historic Sanctuary of Machu Picchu. This hotel is within close proximity of Manco Capac Square and Butterfly Farm of Machu Picchu.
What's nearby
Historic Sanctuary of Machu Picchu(0.1 miles)
Manco Capac Square(0.2 miles)
Aguas Calientes Hot Springs(0.3 miles)
Urubamba River(0.3 miles)
Butterfly Farm of Machu Picchu(1.1 miles)
Manuel Chavez Ballon Site Museum(1.4 miles)
Temple of the Sun(2.4 miles)
Temple of the Condor(2.5 miles)
Intihuatana Stone(2.6 miles)
Three Windows Temple(2.6 miles)
Non-Smoking Rooms
Room Service
Tour Desk
Housekeeping
Currency Exchange
Safe-Deposit Box
Location
Avenida Hermanos Ayar 1303, Aguas Calientes, Machu Picchu, Peru
Historic Sanctuary of Machu Picchu (0.1 miles)
Manco Capac Square (0.2 miles)
Aguas Calientes Hot Springs (0.3 miles)
Urubamba River (0.3 miles)
Butterfly Farm of Machu Picchu (1.1 miles)
Manuel Chavez Ballon Site Museum (1.4 miles)
Room options
26
Standard Single Room
Room details
1 Full Bed
129 ft²
HeatingWi-Fi (Free)Private Bathroom
9
Habitación Familiar Superior, 1 King Bed & 1 Twin Bed
Room details
1 King Bed
and 1 Twin Bed
Sleeps 3
129 ft²
HeatingWi-Fi (Free)Private Bathroom
32
Superior Triple Room, 3 Twin Beds, Mountain View
Room details
3× Twin Beds
Sleeps 3
161 ft²
HeatingWi-Fi (Free)Private Bathroom
30
Habitación Doble Superior, 2 Twin Beds
Room details
2 Twin Beds
Sleeps 2
129 ft²
HeatingWi-Fi (Free)Private Bathroom
37
Habitación Matrimonial Superior, 1 King Bed
Room details
1 King Bed
Sleeps 2
129 ft²
HeatingWi-Fi (Free)Private Bathroom
32
Standard Double Room
Room details
1 Full Bed
Sleeps 2
129 ft²
HeatingWi-Fi (Free)Private Bathroom
Guest reviews of Hotel Retama Machupicchu
8.7
Fabulous
Based on 448 verified reviews
What guests think
AI-generated summary based on recent guest reviews
At Hotel Retama Machupicchu, travelers praise the friendly team and handy riverside, hot-springs location, but note a basic, walk-up building and uphill approach, with some rooms affected by humidity, insects, patchy in-room Wi-Fi, and occasionally unreliable hot water.
Read moreWas this helpful?
What guests think
At Hotel Retama Machupicchu, travelers praise the friendly team and handy riverside, hot-springs location, but note a basic, walk-up building and uphill approach, with some rooms affected by humidity, insects, patchy in-room Wi-Fi, and occasionally unreliable hot water.
Staff frequently meet guests at the train station, carry bags, and offer helpful guidance, though a few reviews cite delayed pickups, limited phone/chat responses, or being moved to a partner hotel when Retama was full. Breakfast is included and often available very early or as a takeaway, but quality and variety range from excellent to very basic. Overall, expect a simple, well-located base with warm service if you're comfortable with a no-frills stay and occasional quirks.
Was this helpful?
AI-generated summary based on recent guest reviews
Facilities
Facilities are basic; there is no elevator and access involves stairs, with few other amenities mentioned.
Related guest reviews
10
Flavia Georgia
Dec 27, 2024
·
Stayed 1 night
Fácil acesso, qualidade do sono excelente e funcionários gentis. Uma bela vista do rio. Não tem elevador, mas quem está prestes de subir até o Machu Picchu nao vai achar isso um problema.
Fácil acesso, qualidade do sono excelente e funcionários gentis. Uma bela vista do rio. Não tem elevador, mas quem está prestes de subir até o Machu Picchu nao vai achar isso um problema.
8
Sharlyn
Jun 20, 2025
·
Stayed 2 nights
Beautiful hotel, friendly staff, must let you know there is no elevator, is near the top of the town on cobblestone walkways. Our family room was on the 4th floor. Staff helped get luggage up the circular stairway. It is next to a beautiful little park, is beside a rushing River, exquisite views and a 5-minute walk to the hot springs
Beautiful hotel, friendly staff, must let you know there is no elevator, is near the top of the town on cobblestone walkways. Our family room was on the 4th floor. Staff helped get luggage up the circular stairway. It is next to a beautiful little park, is beside a rushing River, exquisite views and a 5-minute walk to the hot springs
8
Paulo Henrique do
Oct 10, 2025
·
Stayed 1 night
Tentei ligar e escrevi pelo chat em várias ocasiões e não recebi nenhum feedback, o que foi muito ruim. Queria que alguém do hotel estivesse no meu desembarque do trem me esperando, mas isso não ocorreu. Tirando isso, o hotel era regular/bom. Outro ponto negativo é não ter elevador, e terem me hospedado no terceiro andar, com 2 crianças.
Tentei ligar e escrevi pelo chat em várias ocasiões e não recebi nenhum feedback, o que foi muito ruim. Queria que alguém do hotel estivesse no meu desembarque do trem me esperando, mas isso não ocorreu. Tirando isso, o hotel era regular/bom. Outro ponto negativo é não ter elevador, e terem me hospedado no terceiro andar, com 2 crianças.
2
Olivia
Jan 5, 2025
·
Stayed 1 night
No tiene elevador
No tiene elevador
6
Suzanne
Oct 16, 2024
·
Stayed 1 night
Hotel Retama is about half way up the hill in Agua Calliente. It is easy to find. As with all the hotels, there are lots of stairs. Make sure you request a room on the lower floors if you can't do stairs. The staff were great, and the breakfast was good. There were 10 in our group and we were able to go to Machu Picchu early in the morning, leave our bags there and have their staff deliver the bags to the train station. What a great service! It was very noisy at this hotel. It sounded like we were three doors down from a disco that didn't stop their music until around 4:00 am. We were told there was a celebration the night we stayed there for the anniversary of the village. So, not sure if it is that noisy normally.
Hotel Retama is about half way up the hill in Agua Calliente. It is easy to find. As with all the hotels, there are lots of stairs. Make sure you request a room on the lower floors if you can't do stairs. The staff were great, and the breakfast was good. There were 10 in our group and we were able to go to Machu Picchu early in the morning, leave our bags there and have their staff deliver the bags to the train station. What a great service! It was very noisy at this hotel. It sounded like we were three doors down from a disco that didn't stop their music until around 4:00 am. We were told there was a celebration the night we stayed there for the anniversary of the village. So, not sure if it is that noisy normally.
6
Francisco
May 19, 2024
·
Stayed 2 nights
Overall the property is ok. We stayed two knights. They booked us in the fourth floor and there was no elevator and at first we thought it ok. Then we saw several lower floor empty rooms. Going to our room at an elevation over 2000 m was a real challenge. Housekeeping wasn’t done.
Overall the property is ok. We stayed two knights. They booked us in the fourth floor and there was no elevator and at first we thought it ok. Then we saw several lower floor empty rooms. Going to our room at an elevation over 2000 m was a real challenge. Housekeeping wasn’t done.
Was this helpful?
AI-generated summary based on recent guest reviews
Cleanliness
Many guests found rooms clean, but recurring comments mention musty odors, mildew in bathrooms, and occasionally stained linens.
Related guest reviews
6
Christiano
Mar 24, 2024
·
Stayed 2 nights
the room was not cleaned the other day and there was a musty smell.
the room was not cleaned the other day and there was a musty smell.
6
Yahaira
Jul 4, 2025
·
Stayed 1 night
Llegamos a las 13 hrs y las habitaciones NO estaban listas, además reservamos dos habitaciones de 3 personas y nos dieron una de 2 personas muy pequeña y con valor inferior de 30 dólares que se negaron a reembolsar o darnos el servicio pactado, solo atinaron a hacernos check out tarde. Está pegado al río, es húmedo, no hay calefacción. Las camas son cómodas pero si es un cuarto frío. La limpieza del cuarto bien, el baño tiene hongos, tarda en salir agua caliente, en general no volveríamos porque después de 4 horas de tren lo que quieres es llegar a dormir y sin habitación lista es complicado.
Llegamos a las 13 hrs y las habitaciones NO estaban listas, además reservamos dos habitaciones de 3 personas y nos dieron una de 2 personas muy pequeña y con valor inferior de 30 dólares que se negaron a reembolsar o darnos el servicio pactado, solo atinaron a hacernos check out tarde. Está pegado al río, es húmedo, no hay calefacción. Las camas son cómodas pero si es un cuarto frío. La limpieza del cuarto bien, el baño tiene hongos, tarda en salir agua caliente, en general no volveríamos porque después de 4 horas de tren lo que quieres es llegar a dormir y sin habitación lista es complicado.
4
Armen
Nov 14, 2024
·
Stayed 1 night
Many mosquitoes in the room, no heater, poor wifi connection, moldy tiles, light that doesn’t work, and hairs of previous guests in shower and on the floor. Stale breakfast. Very disappointing hotel except for the location. Booked 2 nights but left after one night.
Many mosquitoes in the room, no heater, poor wifi connection, moldy tiles, light that doesn’t work, and hairs of previous guests in shower and on the floor. Stale breakfast. Very disappointing hotel except for the location. Booked 2 nights but left after one night.
8
Eugenia
Jul 6, 2025
·
Stayed 1 night
Staff was wonderful, coming to meet us in the middle of town. Cloty was so helpful and pleasant. She even brought us some muna tea outside of mealtime for a companion that had an upset tummy. The room was clean with comfortable beds. The bathroom very clean other than the drain of the sink. There was plenty of hot water for a much appreciated shower after our trip on the Inca trail. There was construction in the lobby on our arrival. The wifi was good in lobby but poor in our room on the 4th floor. Breakfast was fresh with fruit cereal bread cheese ham coffee coca tea yogurt There was an uphill walk to hotel but it was right adjacent to the hot springs. There was a $50 charge for late checkout, which we needed as a sick companion needed the time to rest. Hotel kept our luggage free of charge while we were touring Machu Picchu. Overall nice stay with wonderful staff.
Staff was wonderful, coming to meet us in the middle of town. Cloty was so helpful and pleasant. She even brought us some muna tea outside of mealtime for a companion that had an upset tummy. The room was clean with comfortable beds. The bathroom very clean other than the drain of the sink. There was plenty of hot water for a much appreciated shower after our trip on the Inca trail. There was construction in the lobby on our arrival. The wifi was good in lobby but poor in our room on the 4th floor. Breakfast was fresh with fruit cereal bread cheese ham coffee coca tea yogurt There was an uphill walk to hotel but it was right adjacent to the hot springs. There was a $50 charge for late checkout, which we needed as a sick companion needed the time to rest. Hotel kept our luggage free of charge while we were touring Machu Picchu. Overall nice stay with wonderful staff.
10
Regan and Glynis
Nov 29, 2025
·
Stayed 1 night
The room was very clean and the staff were very polite and friendly
The room was very clean and the staff were very polite and friendly
10
Maria Alice
Dec 28, 2025
·
Stayed 1 night
Quarto impecável, equipe boa
Quarto impecável, equipe boa
2
Jorge
Mar 31, 2025
·
Stayed 1 night
The water in the bathtub doesn't go down and the water in the sink also stays put. The towels all had stains, the pillows too, and the sheets smelled bad. The same person who checks you in is the same person who prepares your room without any kind of cleaning care.
The water in the bathtub doesn't go down and the water in the sink also stays put. The towels all had stains, the pillows too, and the sheets smelled bad. The same person who checks you in is the same person who prepares your room without any kind of cleaning care.
10
Luciano
Nov 15, 2025
·
Stayed 1 night
Veldig hyggelig personal. Rent. Gode senger. God frokost.
Veldig hyggelig personal. Rent. Gode senger. God frokost.
8
KATHERINE
Aug 18, 2025
·
Stayed 1 night
Everything was excellent BUT the shower had mildew in the grout - pure bleach is recommended.
Everything was excellent BUT the shower had mildew in the grout - pure bleach is recommended.
4
Rie
Sep 17, 2025
·
Stayed 1 night
It was very bad. The room was moldy and smelled musty, which made me feel unwell.
It was very bad. The room was moldy and smelled musty, which made me feel unwell.
Was this helpful?
AI-generated summary based on recent guest reviews
Rooms
Rooms are simple and generally comfortable, with some large beds and river or mountain views, but several reviews report heat or cold without AC/heaters, insects, noise, weak in-room Wi-Fi, and finicky bathroom fixtures.
Related guest reviews
6
Kenneth
May 27, 2023
·
Stayed 1 night
We got a very cold room. The window in the bathroom could not be closed and the bedroom was also cold. After a day we asked for another room, and we got one, the new room was not cold
We got a very cold room. The window in the bathroom could not be closed and the bedroom was also cold. After a day we asked for another room, and we got one, the new room was not cold
10
Roberta
Mar 9, 2024
·
Stayed 1 night
Huge bed! Amazing view!
Huge bed! Amazing view!
4
Armen
Nov 14, 2024
·
Stayed 1 night
Many mosquitoes in the room, no heater, poor wifi connection, moldy tiles, light that doesn’t work, and hairs of previous guests in shower and on the floor. Stale breakfast. Very disappointing hotel except for the location. Booked 2 nights but left after one night.
Many mosquitoes in the room, no heater, poor wifi connection, moldy tiles, light that doesn’t work, and hairs of previous guests in shower and on the floor. Stale breakfast. Very disappointing hotel except for the location. Booked 2 nights but left after one night.
8
Guillermo
Aug 16, 2024
·
Stayed 1 night
Friendly staff, big rooms, nice town.
Friendly staff, big rooms, nice town.
8
Taha
Sep 13, 2025
·
Stayed 1 night
The hotel it self was actually pretty good. Let us store our luggage while we did Machu Picchu, Quite clean, constant hot water in shower, comfy bed, but speaking about the bed i think it was 2 doubles put together to make a “king” in the matrimonial room that also had a “mountain view” which was kinda blocked, you have to step out of the room to actually get the whole view. Breakfast option was nice too. Overall 4.5/5 rating from me. Would recommend if you want something slightly nicer that wont break the bank too much
The hotel it self was actually pretty good. Let us store our luggage while we did Machu Picchu, Quite clean, constant hot water in shower, comfy bed, but speaking about the bed i think it was 2 doubles put together to make a “king” in the matrimonial room that also had a “mountain view” which was kinda blocked, you have to step out of the room to actually get the whole view. Breakfast option was nice too. Overall 4.5/5 rating from me. Would recommend if you want something slightly nicer that wont break the bank too much
8
Eugenia
Jul 6, 2025
·
Stayed 1 night
Staff was wonderful, coming to meet us in the middle of town. Cloty was so helpful and pleasant. She even brought us some muna tea outside of mealtime for a companion that had an upset tummy. The room was clean with comfortable beds. The bathroom very clean other than the drain of the sink. There was plenty of hot water for a much appreciated shower after our trip on the Inca trail. There was construction in the lobby on our arrival. The wifi was good in lobby but poor in our room on the 4th floor. Breakfast was fresh with fruit cereal bread cheese ham coffee coca tea yogurt There was an uphill walk to hotel but it was right adjacent to the hot springs. There was a $50 charge for late checkout, which we needed as a sick companion needed the time to rest. Hotel kept our luggage free of charge while we were touring Machu Picchu. Overall nice stay with wonderful staff.
Staff was wonderful, coming to meet us in the middle of town. Cloty was so helpful and pleasant. She even brought us some muna tea outside of mealtime for a companion that had an upset tummy. The room was clean with comfortable beds. The bathroom very clean other than the drain of the sink. There was plenty of hot water for a much appreciated shower after our trip on the Inca trail. There was construction in the lobby on our arrival. The wifi was good in lobby but poor in our room on the 4th floor. Breakfast was fresh with fruit cereal bread cheese ham coffee coca tea yogurt There was an uphill walk to hotel but it was right adjacent to the hot springs. There was a $50 charge for late checkout, which we needed as a sick companion needed the time to rest. Hotel kept our luggage free of charge while we were touring Machu Picchu. Overall nice stay with wonderful staff.
6
Kevin
Sep 29, 2024
·
Stayed 1 night
The staff was friendly and the breakfast was decent enough to get you going before Machu Picchu. I was also a fan that it was incredibly close to the hot springs. To warn everybody, it is nearly at the top of the hill so if you're already exhausted, the uphill trek is rough. I also had a room that had a window facing a plaza so listening to people all through the night was unpleasant. The window was also not completely closed so bugs and mosquitos ate me alive throughout the night. The room was humid and hot
The staff was friendly and the breakfast was decent enough to get you going before Machu Picchu. I was also a fan that it was incredibly close to the hot springs. To warn everybody, it is nearly at the top of the hill so if you're already exhausted, the uphill trek is rough. I also had a room that had a window facing a plaza so listening to people all through the night was unpleasant. The window was also not completely closed so bugs and mosquitos ate me alive throughout the night. The room was humid and hot
6
Sam
Feb 9, 2024
·
Stayed 1 night
Property is close to the river and hot springs. I’m pretty sure they listed air conditioning as one of their amenities, but there was none. As a result, windows had to be opened for cool air and there were some bugs in the room. The shower was also finicky. It went from cold to very hot to cold again with slight adjustments.
Property is close to the river and hot springs. I’m pretty sure they listed air conditioning as one of their amenities, but there was none. As a result, windows had to be opened for cool air and there were some bugs in the room. The shower was also finicky. It went from cold to very hot to cold again with slight adjustments.
6
Brett
Sep 7, 2024
·
Stayed 2 nights
The staff were friendly but the breakfast was very minimal. Also the shower didn’t work most of the time. Additionally, no AC and the room was filled with flies and mosquitos prior to arrival due to all the windows being opened. It was very hot and humid in the room. You get what you pay for. In a good area tho.
The staff were friendly but the breakfast was very minimal. Also the shower didn’t work most of the time. Additionally, no AC and the room was filled with flies and mosquitos prior to arrival due to all the windows being opened. It was very hot and humid in the room. You get what you pay for. In a good area tho.
6
Melissa
Jul 11, 2025
·
Stayed 1 night
Stayed one night. It is a basic accommodation. It was clean but there were some items that needed to be fixed. In one room the door knob in the bathroom did not engage so you couldn’t close the door unless there was someone on the outside to let you out.and Another one of the rooms was missing a shower curtain. At night the hot water was warm but in the morning the wat was hot. We were there in winter and it would have been nice if the room had a heater. But overall for one night it served its purposes.
Stayed one night. It is a basic accommodation. It was clean but there were some items that needed to be fixed. In one room the door knob in the bathroom did not engage so you couldn’t close the door unless there was someone on the outside to let you out.and Another one of the rooms was missing a shower curtain. At night the hot water was warm but in the morning the wat was hot. We were there in winter and it would have been nice if the room had a heater. But overall for one night it served its purposes.
Was this helpful?
AI-generated summary based on recent guest reviews
Service
Service is a strong point: friendly, helpful staff often meet guests at the train station, assist with bags, and store luggage; however, some experienced delayed pickups, limited communication, or difficulties around changes/refunds.
Related guest reviews
8
Paulo Henrique do
Oct 10, 2025
·
Stayed 1 night
Tentei ligar e escrevi pelo chat em várias ocasiões e não recebi nenhum feedback, o que foi muito ruim. Queria que alguém do hotel estivesse no meu desembarque do trem me esperando, mas isso não ocorreu. Tirando isso, o hotel era regular/bom. Outro ponto negativo é não ter elevador, e terem me hospedado no terceiro andar, com 2 crianças.
Tentei ligar e escrevi pelo chat em várias ocasiões e não recebi nenhum feedback, o que foi muito ruim. Queria que alguém do hotel estivesse no meu desembarque do trem me esperando, mas isso não ocorreu. Tirando isso, o hotel era regular/bom. Outro ponto negativo é não ter elevador, e terem me hospedado no terceiro andar, com 2 crianças.
2
Abhijeet
Dec 28, 2022
·
Stayed 1 night
We had a disappointing experience with this hotel. Since Peru was going through a political crisis, all trains and buses to Machu Pichhu were suspended. However, this property didn’t answer calls or respond to emails. Even Hotels.com was unable to get a response from them. I lost my entire booking amount.
We had a disappointing experience with this hotel. Since Peru was going through a political crisis, all trains and buses to Machu Pichhu were suspended. However, this property didn’t answer calls or respond to emails. Even Hotels.com was unable to get a response from them. I lost my entire booking amount.
10
Helio
Jul 7, 2024
·
Stayed 1 night
Atendimento do Alexio foi excelente, ele nos buscou na saída da estação do trem, ao fazer o checkin ele foi lá no quarto verificar se estava tudo certo antes de entrarmos no quarto. Na recepção tem chá a vontade para ajudar no frio e relaxar. O quarto é espaçoso e confortável, chuveiro com boa pressão e quente. Ficamos no terceiro andar, só tem escadas, não tem elevador mas isso não achamos que desabonasse o resto. O café da manhã é adequado e suficiente. Pode deixar as malas para ir até Mapi mesmo após o checkout.
Atendimento do Alexio foi excelente, ele nos buscou na saída da estação do trem, ao fazer o checkin ele foi lá no quarto verificar se estava tudo certo antes de entrarmos no quarto. Na recepção tem chá a vontade para ajudar no frio e relaxar. O quarto é espaçoso e confortável, chuveiro com boa pressão e quente. Ficamos no terceiro andar, só tem escadas, não tem elevador mas isso não achamos que desabonasse o resto. O café da manhã é adequado e suficiente. Pode deixar as malas para ir até Mapi mesmo após o checkout.
6
Annia
Jul 5, 2025
·
Stayed 2 nights
They offered pick-up from the train station, but it wasn't until after calling several times and waiting 45 minutes that someone arrived. When we finally arrived at the hotel, the rooms had no air conditioning, nor did the bathroom have hot water. They told us that we should sleep with the windows open and the whole area was covered in mosquitoes, horrible experience. We asked to transfer to another hotel and were told it was impossible as all the other hotels in the area were at full capacity. I do not recommend this place at all.
They offered pick-up from the train station, but it wasn't until after calling several times and waiting 45 minutes that someone arrived. When we finally arrived at the hotel, the rooms had no air conditioning, nor did the bathroom have hot water. They told us that we should sleep with the windows open and the whole area was covered in mosquitoes, horrible experience. We asked to transfer to another hotel and were told it was impossible as all the other hotels in the area were at full capacity. I do not recommend this place at all.
2
Lawrence
Jan 7, 2023
·
Trip was canceled due to the Peruvian government declaring a state of emergency. I requested a refund, sending several messages through Expedia and through email. Read receipts show that the hotel read my messages but they chose not to respond. Then they have the temerity to act like I am still coming, requesting further info. I\'d rather you tell me "sorry no refunds." I can handle that. But to play games with me is insulting and a water of time. Beware if you book here.
Trip was canceled due to the Peruvian government declaring a state of emergency. I requested a refund, sending several messages through Expedia and through email. Read receipts show that the hotel read my messages but they chose not to respond. Then they have the temerity to act like I am still coming, requesting further info. I\'d rather you tell me "sorry no refunds." I can handle that. But to play games with me is insulting and a water of time. Beware if you book here.
10
Genaro
Jul 13, 2025
·
Stayed 1 night
Friendly staff and the hotel is in an excellent location with shopping and dining options nearby. The staff met us at the train station to walk us to our hotel.
Friendly staff and the hotel is in an excellent location with shopping and dining options nearby. The staff met us at the train station to walk us to our hotel.
10
Mike
Sep 13, 2023
·
Fantastic value for the money. Very friendly staff. Well kept room and property. Right next to the street with all the shops and restaurants. Staff will hold bags no problem, offer suggestions and directions and treats you like a family member so your being looked out for. Extended my stay an additional day because of the combination of all this and the charm of the town.
Fantastic value for the money. Very friendly staff. Well kept room and property. Right next to the street with all the shops and restaurants. Staff will hold bags no problem, offer suggestions and directions and treats you like a family member so your being looked out for. Extended my stay an additional day because of the combination of all this and the charm of the town.
10
Andrew
Mar 3, 2025
·
Stayed 1 night
Great service and great team. Met us at the train station, answered all our questions before we asked them. Would come back.
Great service and great team. Met us at the train station, answered all our questions before we asked them. Would come back.
10
Mark
Oct 19, 2024
·
Stayed 2 nights
When we arrived late night there was no hot water. The staff worked diligently to get the issue fixed. This is a family run hotel where they take pride in providing a great stay for their guests. From meeting us at the station to preparing a sack breakfast for our early morning adventure to Machu Picchu the service was excellent. We spent two nights here and had a wonderful experience.
When we arrived late night there was no hot water. The staff worked diligently to get the issue fixed. This is a family run hotel where they take pride in providing a great stay for their guests. From meeting us at the station to preparing a sack breakfast for our early morning adventure to Machu Picchu the service was excellent. We spent two nights here and had a wonderful experience.
10
Wenjing
Jul 26, 2025
·
Stayed 1 night
Their staff are very helpful. They help me printed out my tickets.
Their staff are very helpful. They help me printed out my tickets.
Was this helpful?
AI-generated summary based on recent guest reviews
Location
Convenient setting by the river near the hot springs, restaurants, and transport to Machu Picchu; the walk is uphill and a few rooms reported external noise.
Related guest reviews
10
Ulises
Aug 14, 2024
·
Stayed 1 night
Excelente lugar para descansar. Se encuentra unas cuadras más subiendo la ladera del pueblo pero muy cerca de las aguas termales. Sin embargo nada se sentía lejos. El servicio era muy bueno, el personal atento, servicial y muy amable. Además la habitación estaba limpia y muy cómoda, el agua caliente en regadera y el desayuno era algo regular pero suficiente para lo que implica el hospedaje en Machu Picchu pueblo como lugar de paso para visitar la zona Arqueológica. La relación calidad-precio es excelente.
Excelente lugar para descansar. Se encuentra unas cuadras más subiendo la ladera del pueblo pero muy cerca de las aguas termales. Sin embargo nada se sentía lejos. El servicio era muy bueno, el personal atento, servicial y muy amable. Además la habitación estaba limpia y muy cómoda, el agua caliente en regadera y el desayuno era algo regular pero suficiente para lo que implica el hospedaje en Machu Picchu pueblo como lugar de paso para visitar la zona Arqueológica. La relación calidad-precio es excelente.
8
Angel
Aug 9, 2025
·
Stayed 3 nights
We enjoyed Hotel Retama. The staff are great, and the location is quiet but still near restaurants and other attractions like the hot springs.
We enjoyed Hotel Retama. The staff are great, and the location is quiet but still near restaurants and other attractions like the hot springs.
10
megan
Jun 8, 2025
·
Stayed 1 night
The property and room is very convenient to the train station and bus stop for Machu Picchu. The room was comfortable and they had a great selection for breakfast available very early to accommodate for the buses leaving early for Machu Picchu
The property and room is very convenient to the train station and bus stop for Machu Picchu. The room was comfortable and they had a great selection for breakfast available very early to accommodate for the buses leaving early for Machu Picchu
8
Sharlyn
Jun 20, 2025
·
Stayed 2 nights
Beautiful hotel, friendly staff, must let you know there is no elevator, is near the top of the town on cobblestone walkways. Our family room was on the 4th floor. Staff helped get luggage up the circular stairway. It is next to a beautiful little park, is beside a rushing River, exquisite views and a 5-minute walk to the hot springs
Beautiful hotel, friendly staff, must let you know there is no elevator, is near the top of the town on cobblestone walkways. Our family room was on the 4th floor. Staff helped get luggage up the circular stairway. It is next to a beautiful little park, is beside a rushing River, exquisite views and a 5-minute walk to the hot springs
10
Javier
Dec 5, 2023
·
Stayed 1 night
Very nice hotel close to everything, very friendly staff.
Very nice hotel close to everything, very friendly staff.
10
Anthony
Dec 5, 2025
·
Stayed 2 nights
Great place and location!
Great place and location!
8
Jonas
Oct 13, 2023
·
Stayed 1 night
Convenient location if want to go to the natural spring pools. Be advised that it is an uphill walk to get there from the train and town center.
Convenient location if want to go to the natural spring pools. Be advised that it is an uphill walk to get there from the train and town center.
10
Mark
Dec 7, 2024
·
Stayed 4 nights
This property is ideally situated close to everything and away from the trains and busses.... they're loud
This property is ideally situated close to everything and away from the trains and busses.... they're loud
6
Suzanne
Oct 16, 2024
·
Stayed 1 night
Hotel Retama is about half way up the hill in Agua Calliente. It is easy to find. As with all the hotels, there are lots of stairs. Make sure you request a room on the lower floors if you can't do stairs. The staff were great, and the breakfast was good. There were 10 in our group and we were able to go to Machu Picchu early in the morning, leave our bags there and have their staff deliver the bags to the train station. What a great service! It was very noisy at this hotel. It sounded like we were three doors down from a disco that didn't stop their music until around 4:00 am. We were told there was a celebration the night we stayed there for the anniversary of the village. So, not sure if it is that noisy normally.
Hotel Retama is about half way up the hill in Agua Calliente. It is easy to find. As with all the hotels, there are lots of stairs. Make sure you request a room on the lower floors if you can't do stairs. The staff were great, and the breakfast was good. There were 10 in our group and we were able to go to Machu Picchu early in the morning, leave our bags there and have their staff deliver the bags to the train station. What a great service! It was very noisy at this hotel. It sounded like we were three doors down from a disco that didn't stop their music until around 4:00 am. We were told there was a celebration the night we stayed there for the anniversary of the village. So, not sure if it is that noisy normally.
10
Aline
Oct 22, 2025
·
Stayed 1 night
Excelente opção em Águas Calientes. Próximo à estação de trem e à praça principal.
Excelente opção em Águas Calientes. Próximo à estação de trem e à praça principal.
Was this helpful?
AI-generated summary based on recent guest reviews
Dining
Breakfast is included and can be provided very early or packed for Machu Picchu, but feedback on quality varies from excellent to very basic.
Related guest reviews
10
Nancy
Jul 28, 2024
·
Stayed 1 night
The breakfast was included and excellent The beds were extra comfortable, amazing showers with good pressure hot water. Staff was accommodating and very friendly. Highly recommend.
The breakfast was included and excellent The beds were extra comfortable, amazing showers with good pressure hot water. Staff was accommodating and very friendly. Highly recommend.
10
megan
Jun 8, 2025
·
Stayed 1 night
The property and room is very convenient to the train station and bus stop for Machu Picchu. The room was comfortable and they had a great selection for breakfast available very early to accommodate for the buses leaving early for Machu Picchu
The property and room is very convenient to the train station and bus stop for Machu Picchu. The room was comfortable and they had a great selection for breakfast available very early to accommodate for the buses leaving early for Machu Picchu
10
Mahanee Lei
Sep 5, 2023
·
Stayed 1 night
Staff was amazing. They even give us an option to have a pack breakfast for us to bring to Machu Picchu.
Staff was amazing. They even give us an option to have a pack breakfast for us to bring to Machu Picchu.
4
Yves
Oct 18, 2023
·
Stayed 1 night
Terrible hotel. Very old and run down. Wifi doesnt work in rooms. The hotel has no amenities whatsoever and breakfast is Terrible.
Terrible hotel. Very old and run down. Wifi doesnt work in rooms. The hotel has no amenities whatsoever and breakfast is Terrible.
4
Mukesh
Apr 5, 2024
·
Stayed 1 night
This was a truly disappointing experience. We were taken to a different hotel and told the Retama was fully booked. This didn't make sense as we had booked in advance and multiple rooms were still listed as available on Hotels.com and other booking sites. The room we were given was directly onto the road at ground level with people walking past and their conversations audible. When we complained we were given a room on the top floor, which also smelled of damp and the noise from the river was very loud. There were no tea or coffee making facilities in the room. We were initially told breakfast would be in another building a walk away but in the morning it was by reception. The buffet was extremely basic with items not replenished after 4 guests had emptied them.
This was a truly disappointing experience. We were taken to a different hotel and told the Retama was fully booked. This didn't make sense as we had booked in advance and multiple rooms were still listed as available on Hotels.com and other booking sites. The room we were given was directly onto the road at ground level with people walking past and their conversations audible. When we complained we were given a room on the top floor, which also smelled of damp and the noise from the river was very loud. There were no tea or coffee making facilities in the room. We were initially told breakfast would be in another building a walk away but in the morning it was by reception. The buffet was extremely basic with items not replenished after 4 guests had emptied them.
10
Luciano
Nov 15, 2025
·
Stayed 1 night
Veldig hyggelig personal. Rent. Gode senger. God frokost.
Veldig hyggelig personal. Rent. Gode senger. God frokost.
8
Andrew
Mar 14, 2023
·
Stayed 1 night
We stayed one night in February. Although booked at the Retama, for reasons explained to us with the reopening of tourism, we were lodged at the Tara hotel - we believe a 'partner hotel' to the Retama under the same management. The room was very good - smart and clean. The hotel accommodated an early breakfast time for us to allow for first bus departure to Machu Picchu, which was appreciated. Friendly front desk staff.
We stayed one night in February. Although booked at the Retama, for reasons explained to us with the reopening of tourism, we were lodged at the Tara hotel - we believe a 'partner hotel' to the Retama under the same management. The room was very good - smart and clean. The hotel accommodated an early breakfast time for us to allow for first bus departure to Machu Picchu, which was appreciated. Friendly front desk staff.
8
Marvin
Aug 13, 2024
·
Stayed 1 night
Good budget property - clean, but way too much fragrance in the rooms. Simple but nice breakfast. This is a no frills hotel and for the price it was fair. Travelers on a budget should consider staying. Travelers with greater means can find nicer.
Good budget property - clean, but way too much fragrance in the rooms. Simple but nice breakfast. This is a no frills hotel and for the price it was fair. Travelers on a budget should consider staying. Travelers with greater means can find nicer.
10
Christine
Oct 23, 2024
·
Stayed 1 night
This hotel is the perfect place to stay while in Machu Picchu. Easy to find, good breakfast, nice garden
This hotel is the perfect place to stay while in Machu Picchu. Easy to find, good breakfast, nice garden
6
Brett
Sep 7, 2024
·
Stayed 2 nights
The staff were friendly but the breakfast was very minimal. Also the shower didn’t work most of the time. Additionally, no AC and the room was filled with flies and mosquitos prior to arrival due to all the windows being opened. It was very hot and humid in the room. You get what you pay for. In a good area tho.
The staff were friendly but the breakfast was very minimal. Also the shower didn’t work most of the time. Additionally, no AC and the room was filled with flies and mosquitos prior to arrival due to all the windows being opened. It was very hot and humid in the room. You get what you pay for. In a good area tho.
Was this helpful?
AI-generated summary based on recent guest reviews
10
Iliana
2 weeks ago
·
Stayed 2 nights
The best breakfast in all Peru
The best breakfast in all Peru
8
Oneil
Aug 20, 2026
·
Stayed 1 night
The Retama is a no-frills hotel that offers a practical option for travelers looking for an affordable place to stay in Machu Picchu Town, formerly known as Aguas Calientes. The standard rooms are quite small, and some of the interior rooms do not have windows. However, you can upgrade to a larger room with windows overlooking the river that runs through town. The hotel offers a decent buffet breakfast. We did experience significant issues with the Wi-Fi, so that's something to keep in mind if having a reliable internet connection is important during your stay. The bathrooms are also quite small, but we appreciated that the shower had plenty of hot water, especially since Machu Picchu Town can be quite cool. The bathroom faucets, however, did not appear to have hot water. Overall, if you're looking for a basic, budget-friendly place to stay and don't need a lot of extras, The Retama isn't a bad choice.
The Retama is a no-frills hotel that offers a practical option for travelers looking for an affordable place to stay in Machu Picchu Town, formerly known as Aguas Calientes. The standard rooms are quite small, and some of the interior rooms do not have windows. However, you can upgrade to a larger room with windows overlooking the river that runs through town. The hotel offers a decent buffet breakfast. We did experience significant issues with the Wi-Fi, so that's something to keep in mind if having a reliable internet connection is important during your stay. The bathrooms are also quite small, but we appreciated that the shower had plenty of hot water, especially since Machu Picchu Town can be quite cool. The bathroom faucets, however, did not appear to have hot water. Overall, if you're looking for a basic, budget-friendly place to stay and don't need a lot of extras, The Retama isn't a bad choice.
10
Craig
Jun 15, 2026
·
Stayed 1 night
Excellent location, very friendly staff and very clean rooms.
Excellent location, very friendly staff and very clean rooms.
8
Tammy
Jun 5, 2026
·
Stayed 1 night
The hotel was a good value for the location. There were minimal amenities and at times I felt as though I was in a hostel. The walls were super thin. There was no water provided without purchase. However, the breakfast was amazing and the location to the train and entrance to Machu Picchu could not be better.
The hotel was a good value for the location. There were minimal amenities and at times I felt as though I was in a hostel. The walls were super thin. There was no water provided without purchase. However, the breakfast was amazing and the location to the train and entrance to Machu Picchu could not be better.
8
Jolene
May 24, 2026
·
Stayed 2 nights
Include breakfast was amazing. Lobby fantastic. Room nice. Bathroom very small and right off the lobby is the only complaint.
Include breakfast was amazing. Lobby fantastic. Room nice. Bathroom very small and right off the lobby is the only complaint.
FAQs about Hotel Retama Machupicchu
What type of breakfast is offered and what are the serving hours?
Cooked-to-order breakfasts are available daily from 5:00 AM to 9:00 AM for a fee of approximately USD 5 per person.
What are the standard check-in and check-out times?
Check-in is from 11:00 AM and check-out is until 10:00 AM. Early or late check-in/check-out may be available upon request, and guests should contact the property in advance for arrangements.
Are airport shuttle services available?
A roundtrip airport shuttle is provided for a surcharge of USD 60 per vehicle (one-way, maximum occupancy 4) and is available 24 hours. Guests must contact the property with arrival details to arrange the transfer.
Where is the property located in relation to key landmarks?
The property is located just steps from the Historic Sanctuary of Machu Picchu and 5 minutes by foot from Aguas Calientes Hot Springs. It is also close to Manco Capac Square and Putucusi.
What are the policies for guests staying with children?
Children under 18 are generally not allowed to stay at properties in Peru without a parent or legal guardian. Accompanying adults may be asked for identification and supporting documentation.
What are the policies regarding extra beds and cribs?
The property offers rollaway beds for a fee of USD 40 per day. Advance request or confirmation may be required.
Have a question?
Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-27: 99.7116861839676USD
- 2026-09-28: NO DATA
- 2026-09-29: 73.23461759891511USD
- 2026-09-30: 105.39998212154389USD
- 2026-10-01: NO DATA
- 2026-10-02: 79.88561776679994USD
- 2026-10-03: 93.57910191879273USD
- 2026-10-04: 77.56413643352509USD
- 2026-10-05: 111.9943868183899USD
- 2026-10-06: 111.9943868183899USD
- 2026-10-07: NO DATA
- 2026-10-08: 111.9943868183899USD
- 2026-10-09: 94.85498105712891USD
- 2026-10-10: 97.24600958404542USD
- 2026-10-11: 77.29994037734986USD
- 2026-10-12: 71.86549126281739USD
- 2026-10-13: 86.00972659126282USD
- 2026-10-14: 86.29922752006532USD
- 2026-10-15: 86.21324126792908USD
- 2026-10-16: 84.59751170448304USD
- 2026-10-17: 85.0395965909958USD
- 2026-10-18: 86.29922752006532USD
- 2026-10-19: 86.00972659126282USD
- 2026-10-20: 85.10100666755677USD
- 2026-10-21: 86.00972659126282USD
- 2026-10-22: 86.00972659126282USD
- 2026-10-23: 86.29922752006532USD
- 2026-10-24: 83.75184142570497USD
- 2026-10-25: 86.00972659126282USD
- 2026-10-26: 85.82630313331605USD
- 2026-10-27: 85.82630313331605USD
- 2026-10-28: 86.29922752006532USD
- 2026-10-29: 85.1383957662964USD
- 2026-10-30: 85.1383957662964USD
- 2026-10-31: 124.63214509140016USD
- 2026-11-01: 86.07111931789399USD
- 2026-11-02: 85.1383957662964USD
- 2026-11-03: 84.91680246276856USD
- 2026-11-04: 86.29922752006532USD
- 2026-11-05: 85.1383957662964USD
- 2026-11-06: 85.93378594848633USD
- 2026-11-07: 86.29922752006532USD
- 2026-11-08: 86.29922752006532USD
- 2026-11-09: 85.1383957662964USD
- 2026-11-10: 105.39998212154389USD
- 2026-11-11: 85.1383957662964USD
- 2026-11-12: 86.29922752006532USD
- 2026-11-13: 85.10100666755677USD
- 2026-11-14: 85.1383957662964USD
- 2026-11-15: 84.52574371982575USD
- 2026-11-16: 84.91680246276856USD
- 2026-11-17: 86.41746729171753USD
- 2026-11-18: 85.1383957662964USD
- 2026-11-19: 86.29922752006532USD
- 2026-11-20: 85.76180476924897USD
- 2026-11-21: 105.39998212154389USD
- 2026-11-22: 85.1383957662964USD
- 2026-11-23: 86.29922752006532USD
- 2026-11-24: 86.29922752006532USD
- 2026-11-25: 86.56475084587098USD
- 2026-11-26: 85.72955992469788USD
- 2026-11-27: 85.1383957662964USD
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher
- Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
- According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
- Fee for cooked-to-order breakfast: approximately USD 5 per person
- Airport shuttle fee: USD 60 per vehicle (one-way, maximum occupancy 4)
- Airport shuttle fee per child: USD 60 (one-way)
- Rollaway bed fee: USD 40.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Non-Smoking Rooms
Room Service
Tour Desk
Housekeeping
Currency Exchange
Safe-Deposit Box
Services
Tour Desk
Housekeeping
Currency Exchange
Safe-Deposit Box
Luggage Storage
Self Laundry
24-Hour Front Desk
General
Room Service
Non-Smoking Rooms
Family Room
Parking
Area Shuttle (free)
Internet
Free Wi-Fi