Mercure Avignon TGV Hotel & Spa

Fresh food and staff was great

The reception welcome and in particular Raphael. He is outstanding and deserves high recognition. He makes a huge difference to your hotel and needs retaining.

Under expectations

From the moment you enter you can feel the attention to detail in the decor and styling. The reception staff were lovely and the room was large, modern, well appointed and very comfortable. Very nice toiletries, too. The bathroom was separated with a curtain rather than a door, which was unexpected, but it did a good job of keeping the steam in when showering. We chose the hotel for its proximity to the station and were glad we did - it was only around a 10 minute walk or so. Highly recommend this hotel if you're catching an early train.

This newer hotel is very near the Avignon TGV train station, but not much else. There may be bus service into the Old Town (“inside the wall”), but we didn’t have easy information about it so we took Bolt ride shares into town for dining, etc. Restaurant is average for food quality and the staff were all very kind and hard-working, but seemed overly stretched and understaffed. Rooms were tight and sort of minimalist but adequate.