Rancho San Diego Inn & Suites

Never going here again! Room was filthy, mold in the bathtub, elevator smells like cigarettes and urine. Terrible service as well!

This is our second time staying here. It was great for a budget conscious family with three kids. We checked in and we all enjoyed the pool, it was in great condition! The room was clean with lots of towels. Staff is very friendly, ample parking. Very quiet, did not hear a peep from anyone. Had a tub with a shower. Water is very hot and the tub worked fine for the kids baths. I took a shower, very good water pressure and it got hot very fast. The air conditioner was powerful and it worked fast. Breakfast are to go bags but it was very healthy and more than I could eat, very good. For the price, it was a wonderful stay! Challenges: We did want two queen sized beds but they gave us two full sized ones. The internet and tv did not work but we didn’t come here to watch tv so that was fine. For breakfast, there is only coffee and there is nothing for the kids.

The good: bed was comfortable, no bugs in room, good sized fridge, convenient to highway and multiple grocery stores The neutral: breakfast is a bag picked up from the lobby ( nutrigrain bar, oatmeal, muffin, yogurt) The iffy: must be buzzed into the lobby (speaks to the area not necessarily the hotel), sign that says you have 15 minute to decide to stay or can’t be refunded, overall condition of rooms is run down ( patch on walls, bad paint repairs, light covers not falling but also not fitting right anymore, mirror frame detaching, holes in screen, curtain with holes, tile transition from bathroom to room broken, cracked and seperating ac system ) The bad: pool/spa shut down by state, both rooms I was shown had a smoke odor ( unsure if people smoke in there, it’s from a time when they were smoking or it’s the people with sit in front of their ac unit to smoke and it’s pulled in- not overwhelming odor in the second room but for someone sensitive to smells bad enough although I never closed the window in the bathroom), floors dirty enough to turn feet bottoms black (hard floors so either dirty mop water or not mopping), lots of grease/black on bathroom door so if handles are cleaned doors are not The odd: no drawers in night stand , microwave in my room worked just had no display ( you can figure it out if you have ever used a microwave- this I reported when leaving) Not a bad stay overall but I chose my own bed instead of an extra night once business was complete

Greeted first with a graffiti-tagged sign, and then a hot-tub wrapped in crime-scene style tape to indicate out-of-order... The real issue was that the room was FULL OF FLIES. Without exaggeration the largest "swarm" of houseflies I have ever seen flying in a stable formation in my entire life existed in our guestroom. Probably 100-200 full-size houseflies. Upon getting this shock, returned to the front desk and asked for another room. The second room "only" had a dozen or two dozen flies, but disturbingly featured one dead fly on the guestbed, and a second smaller species of fly crawling on a pillow before flying away. The manager offered to have housekeeping come in and spray/kill the flies, but it's the source/reason for this large of a fly population that was most concerning. What are the larvae (maggots) feeding on?? While there were visible trash bags seen around the property (appear to have been placed by guests/residents) this couldn't explain the flies in the closed rooms. The overall property was dirty with sticky outdoor corridors and mats. The parking lot was full of poorly maintained cars that looked like those of long-term occupants not vacationers. How does the health department allow this property to operate? To his credit, the manager was sympathetic and processed a refund no questions asked. We moved to the Days Inn for LESS $$ and got an immaculate, quiet room next door to a Starbucks and Denny's no less and with a good-looking pool to boot.

The room was practically bare and the floors were covered with debris and stains. The beds were awful, the fan in the bathroom didn’t work so we had a ton of humidity and condensation, the parking was atrocious, the pool and hot tub were closed. There was trash everywhere and extremely sketchy people just posted there at all hours of the day.

Poor condition, pool not clean air conditioner not working,bugs in room, all that at time of check in. Absolutely horrible, didn’t stay went to diff hotel

The place was under some type of construction and there were very shady people roaming around looking like they lived in their cars in the parking lot and smoking drugs in their vehicles.

The property owner very violent towards customers, wales around with a pipe on his hand. The facility looks absolutely nothing like the pictures. The rooms smell, the restrooms are falling apart, the linens are very stained and lots of flies in the rooms. Third party must stop working with this facility. Lots of I satisfied customers. Just a over all terrible experience, unsafe un sanitary. Pool is not usable the water is yellow, pond looking 👎

Checking in, nobody was at the front desk and had to find a maid to get manager for us. This location needs a complete renovation - it is definitely showing it age. We checked in on Friday for a 2 night stay but with the condition of room and discussion with my wife we checked out on Saturday. We have a pet and it's hard to find a location that will take pets. When we got back on Saturday - we were surprised that I room had not been made up and no clean linens. Would not stay there again. Very poor representation on line compared to actual site. Had to ring a outdoor bell to get into the lobby and instructed if you wanted coffee and breakfast - you could get a bag in the morning.

Pool and hot tub not working. Parking lot and entrance full of construction. Bare essentials in room. Noisy area. Smallest pillows I've ever seen. Won't stay there again.

Never going here again! Room was filthy, mold in the bathtub, elevator smells like cigarettes and urine. Terrible service as well!

When we checked in and got the keys, we noticed the hotel environment was very bad and there was people smoking and fighting and homeless people were in the parking lots, I could laterally smell bad odors around and finally we noticed that the bedrooms had bedbugs and we left the hotel right after seeing all those things. It was a bad experience in my whole time booking a hotel. I recommend to check the ratings before booking it.

Greeted first with a graffiti-tagged sign, and then a hot-tub wrapped in crime-scene style tape to indicate out-of-order... The real issue was that the room was FULL OF FLIES. Without exaggeration the largest "swarm" of houseflies I have ever seen flying in a stable formation in my entire life existed in our guestroom. Probably 100-200 full-size houseflies. Upon getting this shock, returned to the front desk and asked for another room. The second room "only" had a dozen or two dozen flies, but disturbingly featured one dead fly on the guestbed, and a second smaller species of fly crawling on a pillow before flying away. The manager offered to have housekeeping come in and spray/kill the flies, but it's the source/reason for this large of a fly population that was most concerning. What are the larvae (maggots) feeding on?? While there were visible trash bags seen around the property (appear to have been placed by guests/residents) this couldn't explain the flies in the closed rooms. The overall property was dirty with sticky outdoor corridors and mats. The parking lot was full of poorly maintained cars that looked like those of long-term occupants not vacationers. How does the health department allow this property to operate? To his credit, the manager was sympathetic and processed a refund no questions asked. We moved to the Days Inn for LESS $$ and got an immaculate, quiet room next door to a Starbucks and Denny's no less and with a good-looking pool to boot.

The room was practically bare and the floors were covered with debris and stains. The beds were awful, the fan in the bathroom didn’t work so we had a ton of humidity and condensation, the parking was atrocious, the pool and hot tub were closed. There was trash everywhere and extremely sketchy people just posted there at all hours of the day.

Room was very dirty. Significant mold in the shower. Laminate floors hadn't been mopped in a long time - feet were black after walking on them. Large stains and scuff marks on the doors and walls, especially next to the front door where something dark brown had been smeared on the wall and had run down to the floor. Also very noisy, music and people out of their rooms talking loudly until well past midnight.

We had never stayed in a hotel that made us feel unsafe, hotel looked bad people in the parking lot look liked they lived there, we just had couple hours there and our truck got cake all over ,a super strong pee odor in the outside building, room looked like it never got clean , roaches were found , super uncomfortable stay ! I hope they really do something if not this hotel will go out bussiness

Hundreds of cockroaches in the room and over the beds, in the entire room and bathroom. I leave the room and hotel15 minutes after check in and they don’t want give me the refund than I pay, after I arguing for two hours in the phone with them, 4 days after they refunded me only a partial amount.

Smells rotten and urine. We will never come back here anymore!!!!

Photos of the hotel are not like the actual place. Everything seems older and kept unwell. There was a particular chair in the room extremely dirty and scratched up. Labeled as a hotel but seems more like dirty apartments. Area is very sketchy as well.

What a deceit of an advertisement. Whoever took the photos knew what they were doing. Picked time of day and perfect angles to avoid showing the reality of this place. Sketchy neighborhood. Sketchy building. Seemed some folks probably lived there?? Sketchy folks outside as well. This is NOT somewhere you want to being the kids to. The room was rundown and not very clean. Cheap patchwork on the walls. Sticky remotes. What a horrible experience. We stayed one night because our drive got us there late, but immediately request cancellation and refund of our 2nd night. Found something elsewhere.

This is our second time staying here. It was great for a budget conscious family with three kids. We checked in and we all enjoyed the pool, it was in great condition! The room was clean with lots of towels. Staff is very friendly, ample parking. Very quiet, did not hear a peep from anyone. Had a tub with a shower. Water is very hot and the tub worked fine for the kids baths. I took a shower, very good water pressure and it got hot very fast. The air conditioner was powerful and it worked fast. Breakfast are to go bags but it was very healthy and more than I could eat, very good. For the price, it was a wonderful stay! Challenges: We did want two queen sized beds but they gave us two full sized ones. The internet and tv did not work but we didn’t come here to watch tv so that was fine. For breakfast, there is only coffee and there is nothing for the kids.

The good: bed was comfortable, no bugs in room, good sized fridge, convenient to highway and multiple grocery stores The neutral: breakfast is a bag picked up from the lobby ( nutrigrain bar, oatmeal, muffin, yogurt) The iffy: must be buzzed into the lobby (speaks to the area not necessarily the hotel), sign that says you have 15 minute to decide to stay or can’t be refunded, overall condition of rooms is run down ( patch on walls, bad paint repairs, light covers not falling but also not fitting right anymore, mirror frame detaching, holes in screen, curtain with holes, tile transition from bathroom to room broken, cracked and seperating ac system ) The bad: pool/spa shut down by state, both rooms I was shown had a smoke odor ( unsure if people smoke in there, it’s from a time when they were smoking or it’s the people with sit in front of their ac unit to smoke and it’s pulled in- not overwhelming odor in the second room but for someone sensitive to smells bad enough although I never closed the window in the bathroom), floors dirty enough to turn feet bottoms black (hard floors so either dirty mop water or not mopping), lots of grease/black on bathroom door so if handles are cleaned doors are not The odd: no drawers in night stand , microwave in my room worked just had no display ( you can figure it out if you have ever used a microwave- this I reported when leaving) Not a bad stay overall but I chose my own bed instead of an extra night once business was complete

Very friendly staff, great checkin, and clean room. A bit older and lower end, but comfortable bed and all the amenities you need, microwave, frig, Wi-Fi, tv. I would definitely stay here again.

Wholes in ceiling . Cigar burn wholes on drapes. Exposes electrical outlets. Room smelled terribly.

Issues with the bathroom sink. TV service did not work and was not fixed before we checked out.

The hotel room was ver interesting. The floorboards were peeling off. There were no drawers in the side tables, like all four that’s so odd. There were no soaps to wash hands, the smell was interesting and very smuggy rooms. Non smoking room smelled very much of smoke. The whole building was just barely maintained. Don’t you dare be ten minutes behind checkout though because you will be harassed

Definitely wasn\'t what the pictures showed. I thought we were staying in a more upscale hotel, comparable to Hilton or Hampton, but it seemed like the rooms were under construction still. They had new floors but the bathrooms needed upgrading. There were some shady people hanging about that might\'ve been living there? They made us feel unsafe. You also have to ring the door bell to get to the front desk...should\'ve been a sign to not stay. Good to lay your head down but really not worth the money spent - aaaand, we got a "discount" thru one of the booking sites.

I do not like how the TV works. I had to get help twice before they explained how it worked. Also they supply coffee in the room, but no decaf or tea. My bathroom had no good lighting for putting on makeup.

It was ok for a quick overnight stay. did have clean sheets. No blankets just a sheet and quilt cover. Lots of people foot traffic all night.. The room was adequate, no coffee maker and not one single cup/glass provided. Breakfast was handed out in paper bags containing Oatmeal in cup, muffin factory sealed, yogurt and breakfast bar.

TV’s didn’t work. The tubs were clogged. Floor had damaged floor and furniture

The room was clean, and the staff was friendly

I booked a room 2 weeks in advance with a king size bed. I get there exhausted after a 5 hour drive and I was told the room was no longer available, but they had already charged my card. Unbelievable! Specially being a long holiday weekend. It took me hours to find a hotel room somewhere else.

Advertised pretty much as budget luxury hotel (check out the pics online). Drove into the parking lot dodging several apparently homeless people just hanging out. Had to be buzzed into the office through a rickety steel security door. Manager was definitely unfriendly and hard to understand. My wife and I went up to our room after check-in and were knocked back by the stench of stale smoke, stale urine and a combination of cleaning products futilely trying to cover it. Paint in horrible condition with splotches of mismatched faded and peeling colors, handprints, and drips of unknown origin. Found insects crawling on the floor. After encountering this nightmare scenario and looking down to the parking lot from the room to see random people looking into random parked cars, we decided to get out ASAP. Went to the office to inform the manager we were leaving due to the conditions we encountered and to get a refund. Manager refused to refund us a single penny. He said no refunds 15 minutes or more after check-in. Then he chuckled! This is far and away the worst hotel experience I’ve ever had. Expedia should be ashamed to have such a place on their site. STAY AWAY! DANGEROUS AND UNSAFE!

it was a great place to rest the manager was so polite and helpful if you ever need anything just ask him he will go out of his way to assist you in any way , i was a little behind the out time and he told me don't worry take your time , not like some other Hotels that there pushing you out Lol, will recommend this place with out a doubt ⭐️⭐️⭐️⭐️⭐️

I booked a stay at this hotel with my family we are active duty needed a place for the night while moving and this place did not provide the correct pictures of the rooms. We brought the owner up to see the room and cockroaches running across the floor and he said it was clean and we even ran our hand on the service of the entrance and our hands were covered in dirt. We begged for a refund to go get a place for the night and he was rude disrespectful and said he would not refund us. So he charged us and we left to a hotel that was clean and no bugs. Never book here. We are active duty and explained we were in He was rude for an hour and the kids were exhausted so we had to leave. He is a thief and this hotel is the worst place I’ve ever seen. This is the first negative review I’ve ever posted for a business.

No service of any kind was provided without asking. I stayed for five days and received no clean towels or sheets. The majority of the occupants were homeless people and the property was full of litter and dog poop. Won’t be going back

Very friendly staff, great checkin, and clean room. A bit older and lower end, but comfortable bed and all the amenities you need, microwave, frig, Wi-Fi, tv. I would definitely stay here again.

I stayed for three nights and there was no water for about 7 hours on two of those days..I filed a complain with Expedia and when they called the hotel the manager became angry that I reported it and he asked me to leave and just kicked me out

Checking in, nobody was at the front desk and had to find a maid to get manager for us. This location needs a complete renovation - it is definitely showing it age. We checked in on Friday for a 2 night stay but with the condition of room and discussion with my wife we checked out on Saturday. We have a pet and it's hard to find a location that will take pets. When we got back on Saturday - we were surprised that I room had not been made up and no clean linens. Would not stay there again. Very poor representation on line compared to actual site. Had to ring a outdoor bell to get into the lobby and instructed if you wanted coffee and breakfast - you could get a bag in the morning.

it's always nice to see friendly smiles in the from desk helpful and polite will always come back to this place can recommend it for Family trips or for work :)

The good: bed was comfortable, no bugs in room, good sized fridge, convenient to highway and multiple grocery stores The neutral: breakfast is a bag picked up from the lobby ( nutrigrain bar, oatmeal, muffin, yogurt) The iffy: must be buzzed into the lobby (speaks to the area not necessarily the hotel), sign that says you have 15 minute to decide to stay or can’t be refunded, overall condition of rooms is run down ( patch on walls, bad paint repairs, light covers not falling but also not fitting right anymore, mirror frame detaching, holes in screen, curtain with holes, tile transition from bathroom to room broken, cracked and seperating ac system ) The bad: pool/spa shut down by state, both rooms I was shown had a smoke odor ( unsure if people smoke in there, it’s from a time when they were smoking or it’s the people with sit in front of their ac unit to smoke and it’s pulled in- not overwhelming odor in the second room but for someone sensitive to smells bad enough although I never closed the window in the bathroom), floors dirty enough to turn feet bottoms black (hard floors so either dirty mop water or not mopping), lots of grease/black on bathroom door so if handles are cleaned doors are not The odd: no drawers in night stand , microwave in my room worked just had no display ( you can figure it out if you have ever used a microwave- this I reported when leaving) Not a bad stay overall but I chose my own bed instead of an extra night once business was complete

The area was ok, it has good shopping near by.

There were many places to eat around there.

The room was practically bare and the floors were covered with debris and stains. The beds were awful, the fan in the bathroom didn’t work so we had a ton of humidity and condensation, the parking was atrocious, the pool and hot tub were closed. There was trash everywhere and extremely sketchy people just posted there at all hours of the day.

Homeless everywhere. Filthy property

Definitely wasn\'t what the pictures showed. I thought we were staying in a more upscale hotel, comparable to Hilton or Hampton, but it seemed like the rooms were under construction still. They had new floors but the bathrooms needed upgrading. There were some shady people hanging about that might\'ve been living there? They made us feel unsafe. You also have to ring the door bell to get to the front desk...should\'ve been a sign to not stay. Good to lay your head down but really not worth the money spent - aaaand, we got a "discount" thru one of the booking sites.

Fulfilled its purpose for a place to sleep with main San Diego attractions close by

the Inn was conveniently located for me and the place was clean, staff were pleasant

Photos of the hotel are not like the actual place. Everything seems older and kept unwell. There was a particular chair in the room extremely dirty and scratched up. Labeled as a hotel but seems more like dirty apartments. Area is very sketchy as well.

What a deceit of an advertisement. Whoever took the photos knew what they were doing. Picked time of day and perfect angles to avoid showing the reality of this place. Sketchy neighborhood. Sketchy building. Seemed some folks probably lived there?? Sketchy folks outside as well. This is NOT somewhere you want to being the kids to. The room was rundown and not very clean. Cheap patchwork on the walls. Sticky remotes. What a horrible experience. We stayed one night because our drive got us there late, but immediately request cancellation and refund of our 2nd night. Found something elsewhere.

This is our second time staying here. It was great for a budget conscious family with three kids. We checked in and we all enjoyed the pool, it was in great condition! The room was clean with lots of towels. Staff is very friendly, ample parking. Very quiet, did not hear a peep from anyone. Had a tub with a shower. Water is very hot and the tub worked fine for the kids baths. I took a shower, very good water pressure and it got hot very fast. The air conditioner was powerful and it worked fast. Breakfast are to go bags but it was very healthy and more than I could eat, very good. For the price, it was a wonderful stay! Challenges: We did want two queen sized beds but they gave us two full sized ones. The internet and tv did not work but we didn’t come here to watch tv so that was fine. For breakfast, there is only coffee and there is nothing for the kids.

The good: bed was comfortable, no bugs in room, good sized fridge, convenient to highway and multiple grocery stores The neutral: breakfast is a bag picked up from the lobby ( nutrigrain bar, oatmeal, muffin, yogurt) The iffy: must be buzzed into the lobby (speaks to the area not necessarily the hotel), sign that says you have 15 minute to decide to stay or can’t be refunded, overall condition of rooms is run down ( patch on walls, bad paint repairs, light covers not falling but also not fitting right anymore, mirror frame detaching, holes in screen, curtain with holes, tile transition from bathroom to room broken, cracked and seperating ac system ) The bad: pool/spa shut down by state, both rooms I was shown had a smoke odor ( unsure if people smoke in there, it’s from a time when they were smoking or it’s the people with sit in front of their ac unit to smoke and it’s pulled in- not overwhelming odor in the second room but for someone sensitive to smells bad enough although I never closed the window in the bathroom), floors dirty enough to turn feet bottoms black (hard floors so either dirty mop water or not mopping), lots of grease/black on bathroom door so if handles are cleaned doors are not The odd: no drawers in night stand , microwave in my room worked just had no display ( you can figure it out if you have ever used a microwave- this I reported when leaving) Not a bad stay overall but I chose my own bed instead of an extra night once business was complete

Breakfast is a grab bag.

Found cockroach’s in the room and pool was in bad service. Breakfast was a small bread and a to go oatmeal none of what we can eat as diabetics.

Floor was dirty and turned the bottom of my white socks black. Furniture is old.TV and frig were ok. Parking was ok. Breakfast was handed out in a brown paper bag. Room is not worth the $120 nightly rate... it was the lowest price in town though. Bed was ok. I give it 2 stars

No continental breakfast.sidewalks are dirty. Walls had marker on them.

I do not like how the TV works. I had to get help twice before they explained how it worked. Also they supply coffee in the room, but no decaf or tea. My bathroom had no good lighting for putting on makeup.

It was ok for a quick overnight stay. did have clean sheets. No blankets just a sheet and quilt cover. Lots of people foot traffic all night.. The room was adequate, no coffee maker and not one single cup/glass provided. Breakfast was handed out in paper bags containing Oatmeal in cup, muffin factory sealed, yogurt and breakfast bar.

Complete trash. Don’t come here! The service sucks! No WiFi code readily available. No actual breakfast just a lunch bag like if someone was in jail. Left me on the 3rd floor and tried to have me walk back and forth for my own service that I paid for.

it was a comfortable stay and you can't beat the costumer service the guy in front desk i got there late he was polite and attentive of all of our needs , and can't beat a good free breakfast 😎 i will recommend this hotel to anyone 👍