Smart Hotel Central

Good location

Poor amenities. Clean. Staff could have had better communication skills.

Clean smart rooms, pleasant staff, just a few minutes walk from Milano Central Station.

I must start saying that this is not a 4 stars hotel! Conveniences and amenities expected for 4 stars hotels are not offered here. Bed is ok, but bad pillows. Staff is not great. Breakfast experience was not good to say the least. I’ve stayed at other hotels in the same area and this was the most underwhelming for sure.

The hotel itself is a 5 minute walk to Milano Centrale train and subway station. The hotel has good wi-fi and the cable tv in the room has a variety of Western European channels (not many in English, but Italian, German and French were wildly found). The hotel itself does have a 25euro breakfast option, but directly across the street was a terrific cafe that I went to most mornings for a great cappuccino and pastry or sandwich. Just down the block there were 2 Italian restaurants that were open till Midnight and 1 am respectively. The hotel was VERY CONCERNED when I would walk out for late night eating about casual petty theft. I made sure to keep paying attention certainly. At the same time, the subways make those same announcements throughout your journey. The police during the Olympics apparently made a lot more sweeps to try and clean up that area around Centrale. I live in a big city, so certainly I am aware that I need to be cognizant of my surroundings. The property at night would lock the front doors and then when you came back (like between 2am onward, they would have you show your room key and they would open it up - they were on it). I never had any issues when I was there, but just thought to mention this.