What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee of approximately EUR 25 for adults and children.

Are pets allowed at the property?

Pets are allowed at the property with a fee of EUR 25 per pet, per day. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 2:00 PM until 11:59 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What is the location of the property in relation to key landmarks?

The property is located in Milan (Central Station), within a 5-minute drive of Piazza del Duomo and Corso Buenos Aires. It is 2.2 mi (3.6 km) from the Cathedral of Milan and 1.7 mi (2.7 km) from Galleria Vittorio Emanuele II.

What are the policies for guests staying with children?

Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Smart Hotel Central Milan - 4 Star Hotel

Average nightly price at Smart Hotel Central by month, last 12 months (USD)
Month	Average price
January	US$106
February	US$201
March	US$123
April	US$211
May	US$182
June	US$168
July	US$154
August	US$95
September	US$237
October	US$214
November	US$151
December	US$119

What guests think

Smart Hotel Central draws consistent praise for its ultra-convenient location by Milano Centrale and modern, clean rooms, while reviews repeatedly flag poor soundproofing, small or dark layouts, and bathroom design flaws that cause shower water to leak onto floors.

Guests frequently commend friendly staff and easy early check-ins, but there are occasional complaints about unresponsive front-desk interactions, billing mistakes, and rare relocations to a sister property. Air conditioning controls can feel restricted and pillows are often thin, while Wi‑Fi is generally reliable. Breakfast opinions vary—from great to overpriced or served in a gloomy basement—and several note the station area can feel less safe late at night. Expect a practical, transit‑focused stay with modern simplicity and some trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Not enough information in reviews.

Related guest reviews

6

Lieven

11 Jun 2024

·

Stayed 2 nights

For a 4 Star hotel the amenities were very limited. No gym, bathroom amenities very limited. The interior finishes of the rooms are poorly done. Many gaps between furniture and walls

10

Mirna

19 Apr 2024

·

Stayed 4 nights

Bra hotel, nära till centralstationen, dyr frukost, städpersonalen börjar tidigt med att dammsuga precis utanför vårt dörr. Saknade en kaffemaskin i lobbyn

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8

Joanne

28 Jun 2025

·

Stayed 3 nights

It was advertised on a booking site as having s shuttle bus from airport...it dies not.

10

DAVID

26 Apr 2025

·

Stayed 2 nights

Has a/c for Americans! But no ice

2

Sargis

3 Jul 2023

·

Stayed 5 nights

Its a 0 star hotel,uncomfortable rooms,bads it’s terrible,bathroom water or very hot or very cold,no rooms service,no coffee machines,it’s terrible who gives these hotel star,these is 0 star hotel and reception works terrible!!!

8

Josef

4 May 2023

·

Stayed 3 nights

Bra boende! Fräscht och rent! Tycker inte om att hissen INTE var begränsad med hotellkort och därmed möjligt för alla att nyttja! Kändes därmed lite otryggt. Överlag bra hotell men borde se över hissens säkerhetsfunktioner.

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6

NEIL

6 Jun 2025

·

Stayed 2 nights

Poor quality bathroom products; no ice machine or any available- a major miss by ANY hotel.

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Cleanliness

Many guests describe very clean rooms and good housekeeping. A smaller number report issues such as odors, dust or hair, occasional insects, and bathroom leaks that leave floors wet.

Related guest reviews

2

ilhwan

2 Jul 2024

·

Stayed 1 night

화장실에서 악취가 나서 잠을 잘수가 없었어요. 방 교체를 요구했지만 빈방이 없어 락스만 뿌려주고 갔습니다.

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8

Cindy Wai Yan

25 Jun 2024

·

Stayed 4 nights

We had a generally positive experience at the hotel. The shower was exceptional, offering great water pressure and temperature control. The staff were friendly, helpful, and very responsive to our needs. However, the room cleanliness left something to be desired. We noticed some insects crawling on the ground next to our luggage, which was concerning. While the overall facilities were adequate, the hotel should focus more on thorough cleaning between guest stays.

10

Dwayne

12 Nov 2025

·

Stayed 1 night

Clean room. Great location

10

Stacie

6 May 2025

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Stayed 2 nights

We had a very nice stay here. It's very close to the train, and a short walk or metro ride to everything else. The room was very clean and comfortable. Would stay here again.

10

marco

26 Oct 2025

·

Stayed 1 night

Camere pulite e silenziose. Posizione eccellente per chi arriva per lavoro

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10

marco

20 Oct 2025

·

Stayed 1 night

Comoda la posizione e hotel molto pulito e silenzioso

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10

ANDREW

30 Jul 2025

·

Stayed 4 nights

I had a truly wonderful experience at this hotel. The room was super clean and modern, equipped with everything I needed for a comfortable stay. I especially appreciated the abundance of USB ports, electric sockets, fast and reliable Wi-Fi, and efficient air conditioning. Daily housekeeping was excellent—fresh towels, shower gel, and soap were consistently provided. They even let me borrow a clothes steamer to de-wrinkle my shirts, which was a thoughtful touch. The location was ideal—just steps from the main train station and metro, making it incredibly easy to access Milan’s key sights and plan day trips to other parts of Italy. The area had plenty of fast food outlets, restaurants, and shops nearby, which added to the convenience. The reception team truly stood out. Every single staff member I encountered was friendly, welcoming, and consistently acknowledged me with a smile as I entered or left the hotel. Their warmth created a genuinely pleasant atmosphere and made me feel appreciated throughout my stay. Overall, I highly recommend this hotel for anyone looking for comfort, connectivity, and great service in Milan.

2

Sabrina M

6 Sept 2023

·

Stayed 1 night

Apart from the room being dirty (hair under sheets), the shower clogging, flooding the bathroom and needing to be drained and hearing our neighbour snoring - the hotel also took the 6 months leading up to the stay to ‘test’ my card MULTIPLE TIMES every few weeks (without warning) to make sure I still had money on my card. I was travelling Europe for 6 weeks. This happened at the most inconvenient times and caused us to forfeit our accomodation at a hotel in Lisbon because they refused to remove the hold they had and advised it could take up to 1 month to come off!!!! We only stayed for 1 night and, hilariously after all that, they didn’t even take the price of the hotel out until after we had left.

8

young ok

4 Jun 2024

·

Stayed 1 night

I like to transportation near station. It wasn't clean toilet.

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Rooms

Rooms are modern and functional but often small or dark due to tinted windows, with recurring noise from corridors or the street. Multiple reviews cite bathroom design flaws causing shower water to spill, plus occasional AC control limits; beds are generally comfortable and Wi‑Fi acceptable.

Related guest reviews

4

WeiJhe

13 Nov 2024

·

Stayed 3 nights

設計一點都不智慧洗澡乾濕分離做的非常不好會讓房間地板容易濕然後踩髒同價格可以有更好的選擇

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6

Michael

9 Aug 2025

·

Stayed 4 nights

Great place but be ready to wake up to banging of things every morning starting at like 6.30-7am. Walls make it feel like they’re paper thin. Can hear everything outside of your door and as I said lots of banging early in the morning from the cleaners.

4

Masao

6 Nov 2025

·

Stayed 2 nights

レストランが地下にあって雰囲気が悪いレストランだけでなく、全体的に雰囲気が重たいエアコンがセンターコントロールで温度や風力が変えられず不便

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6

Leanna

24 Sept 2025

·

Stayed 4 nights

Three stars. Honestly if it wasn’t for the horrible shower drain flooding, I’d probably give it 4 or 5 stars. The first time I took a shower and the shower drain was semi clogged, and there wasn’t a high enough rim around the edges, so the water poured out and flooded the whole bathroom. Asked for the room to be changed, and I got a different room with the same problem. At this point I gave up and I just turned the water on for a few min at a time and waited for the water to slowly drain. Super annoying Other than this, location was great and the room was modern and clean.

10

Eva

29 Sept 2024

·

Stayed 1 night

Front desk were kind and helpful.

8

Wan

9 Nov 2025

·

Stayed 2 nights

Convenient location just few minutes from the metro. The room is clean. Bed is comfortable. Friendly staff. The only thing is the noise from the water pipes. And the wall is no sound proof I can literally hear the sound people make when they close the drawer.

8

Young

9 Aug 2023

·

Stayed 3 nights

The light in the showroom was automatically turned off while I was still showering.

6

YoungTae

15 Apr 2025

·

Stayed 1 night

My room was on the 1st floor with limited window

8

Nicola

1 Apr 2025

·

Stayed 4 nights

Hotel is clean and modern. The beds are comfy and the staff were very friendly and welcoming. Only 2 small negatives: the walls doors are heavy and slam easily, which shakes all the walls, which was quite disturbing during the night. The curtains are quite thin, so the room is very light in the morning.

6

Ki Fu Terry

21 Apr 2025

·

Stayed 2 nights

The design of the bathroom is really bad. The motion-detect light would automatically switch off after 2 minutes, and we constantly needed to move out of the shower area to reactivate the light. The bad design of the shower also means that water would come out of the shower and flood the bathroom towards the door. It is evident that the door is swollen due to regular soaking. The room is also not completely soundproof. We can hear the noise of the chair moving in the adjacent rooms.

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Service

Staff are frequently described as friendly, helpful, and accommodating, including early check-ins and luggage support. However, some guests experienced unresponsive or error-prone service (billing mistakes, missed wake-ups), and a few were relocated to a sister property or had unresolved room issues.

Related guest reviews

10

Edith

31 Aug 2025

·

Stayed 3 nights

Staff were excellent, very helpful and friendly

2

Michele

28 Nov 2025

·

Stayed 2 nights

Upon checking into the hotel, we discovered that our room door wouldn’t lock and our key card wasn’t working properly. The reception staff offered no real assistance, and when I requested a room change, they told us there were no other rooms available. We placed some of our belongings against the door to make it more secure, but after a few hours we chose to leave because we didn’t feel safe. The hotel also refused to refund our payment.

10

Sandhya

30 Apr 2025

·

Stayed 1 night

Stayed one night with family (myself, wife and 2 year old daughter). Can’t fault the location, metro just next to it. Service was brilliant with very helpful staff, allowed me to check in early as I had arrived early so staff at the check in asked for our room to be ready first so that we could check in which was a big help for us. Room was decent size, good amenities, however breakfast wasn’t upto the standard expected as the rest but still it wasn’t that bad. Will defenitely recommend the place, the price, location and hotel is clean and very friendly and helpful staff.

2

SHINICHI

22 Jun 2025

·

Stayed 1 night

チェックインの時とチェックアウトの2回シティタックスを請求しました。最低です。

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4

George

30 Aug 2024

·

Stayed 1 night

Mix up and we had to stay at “sister hotel” next door. It was a little unexpected but they handled Business and got us a good room with view overlooking city. So good for them taking care of the situation. Thank you

10

Yukio

28 Aug 2024

·

Stayed 5 nights

Friendly nice staffs.

10

mariko

15 Aug 2024

·

Stayed 1 night

3日間のミラノ滞在の2日目にスイスへ1泊旅行へ出かけたため、その期間大きなスーツケースを預かってもらえたのでとても助かりました！朝早くスイス旅行へ出かけたため、駅が近いのは本当に便利でした。スイス旅行から戻ってきた時に「おかえりなさい！」と言ってくれたのが嬉しかったです。たまたまかもしれませんが、旅行から戻ってきた時の部屋が出発前に泊まった部屋と同じ部屋だったので自宅に戻ってきた感じでした。とてもスタイリッシュなホテルで快適に過ごせました。またミラノに行く時は泊まりたいです！

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10

Stephen

24 Sept 2023

·

Stayed 1 night

We stayed here twice on a recent vacation. It's a block from Milano Centrale train station, so perfect location. Customer service at the front desk was top notch. Normal check in time is 2 PM and we arrived just after noon, intending to store our bags, but the receptionist found us a room available and checked us in early.

4

angelina

11 May 2025

·

Stayed 3 nights

we went there since it opened. However, it looks very badly kept. It is runned down.I asked to put an alarm for six since we had to leave for the airport and they forgot to do it. Luckily, I also put it on my phone or I could have missed my flight. It is dusty and not well kept. We will not be returning to this hotel.

2

emperatriz

10 May 2025

·

Stayed 3 nights

I booked this hotel and never stayed here.. I was informed in my arrival that they moved me to another called HD8. No heads up about the change. Nothing offered for the inconvenience. The hotel that I was moved too, looked like a dungeon. The layout was horrible and scary because all the lights were off. Sensor light but scary. Don’t book your stay at any of these 2 hotels in Milan. My saving grace that I only stayed for 2 nights.

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Location

Outstanding for transport—steps from Milano Centrale, metro, trams, and many eateries—making it ideal for day trips. Several reviewers caution that the station area can feel less safe late at night and may bring street noise.

Related guest reviews

6

Sabrina

25 Oct 2024

·

Stayed 3 nights

We really enjoyed our stay at Smart Hotel. Such a great location if you’re planning on arriving from the Train Station. At night, the area is not very safe. If you do want to go out, I recommend taking a Taxi that the hotel can call for you. Our room was very nice and clean. The hotel was a bit stingy when it came to the toilet paper, but overall we enjoyed our stay.

10

angelina

26 Sept 2023

·

Stayed 2 nights

the property is new and very clean. The staff is extremely nice and helpful. The area is unsafe at night.

10

Lisa

7 Oct 2023

·

Stayed 3 nights

This is a new hotel in a great place. Quick walk from the train station and a hop on hop off bus picked up very close to the hotel. Good breakfast and nice hotel

8

Ayham

26 Sept 2025

·

Stayed 4 nights

Great location, with plenty of shops and restaurants around and super close to the Milano Central Station

10

Alexander

24 May 2025

·

Stayed 2 nights

5 minutes walk from Milan Central train station. 1 minute walk to subway station. A clean newer property. Room spacious.

10

Mariam

6 May 2025

·

Stayed 4 nights

Perfect location for a short trip. 1 min from Central station and Metro.

10

Tamas Jozsef

3 Oct 2025

·

Stayed 3 nights

Good location, very close to the railway and metro station.

8

Robert W

4 May 2023

·

Stayed 1 night

Clean and recently remodeled room. Super easy to find and super easy walk from Milano centrale and Metro. Just watch for pickpockets in area, we witnessed one operating just around the corner.

8

Abdulaziz

26 Feb 2024

·

Stayed 3 nights

All in all it’s a very good hotel, near train&metro station, surrounded by many restaurants and cafes. BUT be careful of going out near the station after 11pm (not secure)

10

Francisco

11 Aug 2025

·

Stayed 2 nights

Hotel is next to the train station and also has great metro access points nearby that can take you pretty much everywhere.

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Dining

Breakfast feedback is mixed: some enjoyed the selection, others found it basic, cold, overpriced, or served in a gloomy basement; it’s often not included by default. Many prefer nearby cafés and restaurants instead.

Related guest reviews

8

Ie Wei

13 Oct 2023

·

Stayed 1 night

Breakfast NOT included. Have to pay 15 euro person for breakfast.

10

Mindy

19 Apr 2025

·

Stayed 2 nights

Great proximity to the train. The breakfast downstairs was amazing! The staff were very kind.

6

Kelsey

5 Jul 2024

·

Stayed 2 nights

Excellent location if traveling on the train. Central Station is extremely close by. Reasonably walkable to great shopping and the duomo as well (keep in mind we are New Yorkers.) We got in very early on a red eye flight and were able to get into our room, which was convenient. We were able to sleep a bit before truly getting the day started in Milan. Some of the bad: - Noise. We were located on the 1st floor (2nd floor if you are from the U.S.) and you could hear everything from the street and the hallway. - The breakfast. AVOID AVOID AVOID!!!! We have traveled Europe and the U.S. pretty extensively and this was easily the worst continental/buffet breakfast we’ve ever had. Every element of it was gross. And for €15 per person you can easily find much better and cheaper. It’s an easy enough fix, though! Just don’t have the breakfast.

10

John

23 Sept 2023

·

Stayed 1 night

Almost directly across from Milano central station maybe a 1,000 foot walk very easy toting three suit cases . The rooms seemed to be brand new and comfortable. There are many restaurants within walking distance from hotel. My only complaint is the breakfast eggs were cold and like rubber and the selection was poor.

6

Arik

8 Jul 2023

·

Stayed 1 night

Good: the staff were friendly and courteous. Lots of dining options in the area, lively neighborhood. Convenient to train station. Bathroom was clean. Bad: Breakfast was not included -- how tacky! It was 15 euros apiece and the room is in a dark windowless room in the basement. There were fresh pineapple and watermelon, which was nice, but otherwise the options were limited. The decor of the rooms was severe and dark. The furniture was black metal and there were several stains on it and on the bed frame. The light controls were arbitrary, as the one by the bed turned on a light on the other side of the room by the door that you couldn't even see, and vice versa. The windows were tinted very dark for privacy I assume but the result was a not very cozy experience. Summary: It was fine for a one-night before leaving town, but I would not stay there again and I would not recommend it. Bonus: I booked it on Expedia as a non-refundable. Then of course our plans changed. The hotel would not let us cancel, which is okay, that is on me for booking a non-refundable stay. Eventually they did allow us to change the date of our stay via Expedia. For that they get 3 stars instead of 2.

8

Diego

21 Jul 2025

·

Stayed 2 nights

Hotel muito bom para rápidas estadias, café da manhã tem muito a melhorar, poucas opções.

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8

Abdalla

24 Mar 2023

·

Stayed 1 night

It’s very nice hotel only negative thing very Expensive breakfast

8

Masayuki

7 Dec 2025

·

Stayed 3 nights

朝食はシンプルなメニューですが十分な種類が用意され、カプチーノなどはフレッシュなものが常に運ばれて、価格に対してとても満足できました。部屋も広く、空調もコントロールしやすく、快適でした。こちらホテルは２度目の滞在でしたが、次ミラノ訪問にも是非滞在したいです。

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10

Caroline

13 Oct 2025

·

Stayed 1 night

Quarto confortável. A atendente da recepção foi muito solícita e nos permitiu early check-in, o que melhorou muito nossa experiência em Milão pois tivemos apenas 1 dia. Cama confortável! Bom chuveiro e banheiro. O hotel oferece café da manhã, contratei no check-in. O café da manhã é um pouco caro mas de excelente qualidade e variedade.

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10

Joshua Karyl

5 Aug 2025

·

Stayed 2 nights

The hotel was easily accessible by metro and train, and also close to my car rental return. There are a lot of nearby restaurants and bars, and was safe and walkable at night. The rooms are spacious with tinted glass, making it great during the summer. The included breakfast is also filling - a great selection! I highly recommend the hotel, and would definitely book here again!

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Su	Mo	Tu	We	Th	Fr	Sa
1 $120	2 $176	3 $271	4 $271	5 $225	6 $225	7 $225
8 $118	9 $135	10 $194	11 $194	12 $194	13 $155	14 $186
15 $121	16 $184	17 $209	18 $209	19 $209	20 $186	21 $186
22 $121	23 $155	24 $178	25 $208	26 $155	27 $186	28 $184
29 $120	30 $135

Smart Hotel Central

Prices for Smart Hotel Central

Monthly average prices

About this property

Location

Room options

Superior Double Room Single Use

Standard Double Room Single Use

Superior Triple Room

Superior Double Room

Triple Room

Standard Room, 1 King Bed

Guest reviews of Smart Hotel Central

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Smart Hotel Central

Prices for upcoming dates

Business details

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24
25	26 $138	27 $204	28 $290	29 $143	30 $150	31 $184