Name: citizenM London Victoria Station
Address: 292 Vauxhall Bridge Road London SW1V 1AE, London, Greater London, GB
Price range: 168 $–527 $ per night
Rating: 8.67

Was Gäste sagen

Im citizenM London Victoria Station loben Reisende die äußerst praktische Lage in der Nähe des Victoria Station, die sauberen, modernen Zimmer, das freundliche Personal, die lebhaften Lobbybereiche und das solide Frühstück. Sie weisen jedoch auch auf die sehr kompakten Zimmer sowie die ausgeprägte, auf Apps und iPads basierende Steuerung hin.

Die Gäste erwähnen häufig das Bett, das mit dem Zugang nur von einer Seite an das Fenster gestellt ist, den sehr begrenzten Stauraum und die badetonnenartigen Badezimmer, die wenig Privatsphäre bieten. Ein wiederkehrender Nachteil ist das Fehlen von Wasserkochern oder Kaffeemaschinen im Zimmer; einige berichten auch von gelegentlichen Problemen mit der Klimaanlage, dem Fernseher oder dem WLAN. Draußen kann das unmittelbare Umfeld etwas ungepflegt wirken, mit sichtbarer Obdachlosigkeit, aber die Verkehrsanbindungen sind ausgezeichnet, was dieses Hotel zu einer praktischen, modernen Basis macht, die sich am besten für kurze Aufenthalte oder Alleinreisende eignet.

Ausstattung

Sauberkeit

Zimmer

Service

Lage

Gastronomie

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Ausstattung

Die lebhaften Gemeinschaftsbereiche mit einer 24/7 Bar/Kantine und dem Self-Check-in stechen hervor, mit vielen Sitzgelegenheiten zum Arbeiten oder Entspannen. Einige Gäste bemängeln das Fehlen eines Fitnessstudios; eine Gepäckaufbewahrung und die intelligenten Steuerelemente via App/iPad sind vorhanden.

Ähnliche Gästebewertungen

10

Linda

15. Nov. 2024

·

Aufenthalt für 4 Nächte

I really enjoyed the stay in this very convenient, reasonably-priced hotel. The staff are friendly, and the room itself is comfortable. Their system for setting room lighting is great for those of us who like different levels of light for different purposes. The rooms themselves are small by design, in that living rooms are common areas, so the guest rooms are the width of the king bed. The shower is also great. Be aware there is no gym. Westminster Abbey, the Parliament buildings, and Buckingham Palace are all within 20 minutes' walk, and Victoria Station, one block away, gets you everywhere. Multiple theaters are also close by for shows like Hamilton and Wicked. Unfortunately, there is a homeless area on Victoria St. near the hotel, but if you cross the street you'll avoid them.

10

Esmeralda

16. Okt. 2024

·

Aufenthalt für 5 Nächte

Fun and colorful hotel. Lobby was a great hangout for drinks.

10

Pam

15. Juli 2025

·

Aufenthalt für 2 Nächte

The staff were very helpful. Also, we were able to stow our luggage on the last day.

10

Anna

28. Juli 2025

·

Aufenthalt für 5 Nächte

This hotel was in a perfect location. Very central and close to Victoria Station. It has a cool vibe and a vibrant lobby that’s always busy with guests working and mingling. The bar and restaurant are available 24/7. The staff was helpful and friendly. I definitely recommend this hotel and will stay there again.

10

Monique

18. Juli 2025

·

Aufenthalt für 4 Nächte

Citizen M is perfectly located next to the Victoria Staion. The hotel is very clean and comfortable. You can order food from your room, but you have to bring it up yourself. Breakfast is available, it was delicious, but a bit pricey at £20. Overall a wonderful stay. Very clean, safe, and in a great location.

10

Maribel

27. Dez. 2024

·

Aufenthalt für 5 Nächte

The hotel is well-maintained, with modern rooms featuring technology to adjust lighting and blackout settings. The rooms are cozy, and the common areas provide a great space to relax. Food and drinks are available 24/7, and the staff is incredibly friendly, ensuring a memorable stay. I highly recommend this hotel and will definitely return. The only downside, which isn’t the hotel’s fault, is the presence of some homeless individuals across the street. While it’s a city issue, the area is a bit untidy, which made us feel a bit unsafe at times. However, they kept to themselves and didn’t cause any trouble.

10

Thomas

25. Mai 2025

·

Aufenthalt für 2 Nächte

Unique hotel with its use of self check in kiosk and electron iPad control of all room functions

10

Monique

13. Nov. 2025

·

Aufenthalt für 4 Nächte

Everything about this hotel was amazing, including the decor, the staff, the coffee, and just the whole feel to be able to hang out downstairs! Definitely would stay here again!

10

Iliana

25. Aug. 2024

·

Aufenthalt für 4 Nächte

Such a cute room! To be honest, I fell in love with the lobby!! Such a cute space for working, eating or even just relaxing and drinking ;) there’s even some board games!! Loved the vibe

10

Sean

10. Nov. 2025

·

Aufenthalt für 2 Nächte

I have stayed at this hotel before. It is very convenient to Victoria station. The rooms are small but comfortable and it is fairly priced. Common area, breakfast and bar are also very nice.

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Sauberkeit

Die Bewertungen beschreiben das Hotel und die Zimmer durchweg als sehr sauber, wobei das Housekeeping die Räume ordentlich hält. Einige wenige Berichte erwähnen Probleme mit Handtüchern oder unangenehme Gerüche in einem öffentlichen Badezimmer, diese waren jedoch nicht häufig.

Ähnliche Gästebewertungen

8

Mahendran

28. Nov. 2025

·

Aufenthalt für 3 Nächte

Clean

2

Leeor

1. Aug. 2025

·

Aufenthalt für 2 Nächte

Flies buzzing all over the lobby bathroom. Smell of sewage in my room. They didn’t advise me that I needed to specifically ask to have the room serviced. Climate controls weren’t working - always too cold in the room. Water temp ironically was far too hot. Very sketchy street corner outside.

10

Lisa

14. Apr. 2025

·

Aufenthalt für eine Nacht

Excellent customer service, fantastic location near train stations and restaurants. Very clean and modern.

10

Rhona

1. Sept. 2025

·

Aufenthalt für 2 Nächte

Modern and clean, convenient to Victoria Station and therefore train to Gatwick, good vibe, lots to do in the area (shops, restaurants).

10

John

22. März 2025

·

Aufenthalt für eine Nacht

The bed was extremely comfortable and property was clean .customer service was excellent. Very modern

10

Man Tak

10. Aug. 2025

·

Aufenthalt für 5 Nächte

Small (blood?) smudge on 2 of the replacement towels after a light clean. Otherwise, love the place.

10

Brian

28. Juli 2024

·

Aufenthalt für 3 Nächte

Great value. Very clean and well organized facility

8

MAGGIE

24. Okt. 2024

·

Aufenthalt für 2 Nächte

Smelly towels , it looks clean but it does not smell clean

8

Sascha

28. Aug. 2025

·

Aufenthalt für 6 Nächte

Very Clean

10

Anca

17. Sept. 2024

·

Aufenthalt für 2 Nächte

Very clean

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Zimmer

Die Zimmer sind kompakt und effizient mit iPad/App-Steuerung, großen bequemen Betten, Verdunklungsvorhängen und kraftvollen Duschen gestaltet; die Schalldämmung ist im Allgemeinen gut. Zu den häufigen Nachteilen gehören der begrenzte Stauraum, das Bett mit Zugang nur von einer Seite am Fenster und gelegentliche Probleme mit Fernseher, WLAN oder Klimaanlage.

Ähnliche Gästebewertungen

10

Leah

9. Nov. 2024

·

Aufenthalt für 2 Nächte

This was a really great surprise; extremely well set up for remote working needs. Plenty of seats and plugs in the common area, with 24 hour bar with food; helpful staff. Room small but modern and comfy, and I really appreciated the total black out shades that actually worked. Location has everything you need and easy transport access.

10

YOLANDA

22. Juni 2025

·

Aufenthalt für 4 Nächte

Great location but lots of homeless people and the rooms are extremely small. Staff was great and rooms clean.

6

Tracey

7. Juni 2025

·

Aufenthalt für 4 Nächte

Rooms are way too small, tv didn’t work

4

Yousif

8. Aug. 2025

·

Aufenthalt für 3 Nächte

Room is too small. Bed is wall to wall (you have to crawl over your partner to get in bed. Not enough space for 2 people to cross each other. Bath room and shower are too narrow you can barely move.

10

Mary

30. Sept. 2024

·

Aufenthalt für 3 Nächte

Tiny room but well thought out with a lot of tech. The entire room was controlled by a tablet. Awesome shower, large soft towels. Room was clean and the location is great. Close to everything in the Victoria area and a short walk to Buckingham Palace. The negative for me was that the bed has three walls around it. Made it hard for the person on the inside to get out in the middle of the night. On the positive side the bed was very comfy and the room was equipped with great blackout curtains.

10

Jihee

6. Aug. 2025

·

Aufenthalt für 2 Nächte

Very comfortable bed, quiet, high tech room that blocked out all light effectively for sleep. Terrific breakfast buffet and nice lounge area. Convenient to major sites, Hyde Park and transportation. Staff is very nice, helpful and available. Only downside is room for one is small (not enough room to layout luggage) and there appears to be homeless shelter area on start of the block where hotel is located - I never had any issues walking back and forth from the hotel on my own and never felt unsafe but just pay attention to your surroundings if you are solo traveler like I was.

8

JAMES

10. Apr. 2025

·

Aufenthalt für 2 Nächte

Good hotel, very clean and efficient but rooms are small, the double bed you can only access from one side, and you need to use an iPad to access everything (like switch on tv etc) too much tech for techs sake (and I work in tech!)

8

Eric

31. Aug. 2025

·

Aufenthalt für 2 Nächte

Cool hotel, but don’t like the fact that one person has to sleep against the window

8

Mykul

23. Juli 2025

·

Aufenthalt für 6 Nächte

Small room, but clean and bright. Bed was perfect firmness. The blackout curtain was very effective. Not wild about the colour changing lights.

10

Robin

21. Aug. 2024

·

Aufenthalt für 3 Nächte

Great, ultra modern hotel, BUT bed has only one side to get in and out. Makes it hard for the first person in to get out after the second person goes to sleep

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Service

Das Personal wird von vielen Gästen als freundlich, hilfsbereit und zuvorkommend gelobt, sowohl beim Check-in als auch beim Frühstück und bei allgemeiner Unterstützung. Einige Gäste beklagten ein unpersönliches Gefühl durch den Self-Service oder vereinzelte Servicepannen, diese waren jedoch Ausnahmen.

Ähnliche Gästebewertungen

10

Zoe

25. Sept. 2025

·

Aufenthalt für eine Nacht

Y’all. Your staff was so kind and welcoming and helpful!! 10/10.

2

Michael

2. Sept. 2024

·

Aufenthalt für 2 Nächte

After a full day of travel from the States upon check in at 9:30pm my wife, daughter and I were told the max occupancy was 2 per room and that there were no other rooms available there during our 4 night stay. We quickly checked availability at other nearby hotels and finding none asked for our key to stow our bags and go get food and try to find another hotel nearby for one of us. Finding none, we decided to go back to the hotel and search on line in another area. However, when we tried to enter the hotel our keys didn’t work. After a guest let us in it took several minutes for a staff member to appear and tell us our cards had been deactivated and demanded to know our plan. I informed him we we were in the process of resolving the issue but he had no right to stop us from accessing a room we had paid for or else he should refund our money. He refused to either activate or refund and only reactivated after I threatened to call the police. He then yelled at my wife and daughter that they had a half hour to get out or he would call the police. Fortunately, the RUI across the street again and they found me an empty accessible room, as it was after midnight at that point. When I complained to Citizen M they funnelled the complaint back to the hotel and they cited a health and safety issue, although a family of three with a pre-teen checked in during our interaction with the manager. They took no responsibility for their actions. Terrible.

10

Francesca

7. Juni 2025

·

Aufenthalt für 2 Nächte

Staff was nice and friendly, they held my luggage, nice location.

10

William

28. Okt. 2025

·

Aufenthalt für 2 Nächte

Great staff!

10

Eric

10. Sept. 2025

·

Aufenthalt für eine Nacht

The staff was extremely friendly and helpful. As always, the rooms were immaculate and comfortable.

6

LILYANNA

20. Juli 2025

·

Aufenthalt für eine Nacht

Our check-in was uninspiring; the booking could not be found. The girl helping us looked into it and realised my surname was incorrect, but instead of checking us in (as she had retrieved the booking), she directed us to re-enter the surname again into the iPad. We did not feel like valued clients, it felt very transactional. The room had an iPad in it too, to control the lights and blinds - it was confusing and a lot of effort to use. The room was also freezing cold and the sink was blocked and draining very slowly. We went down to the bar to have a drink and were not acknowledged by either the bar man or the other staff member who was sitting up the bar, on a bar stool, filling in paper work. A little 'hello, I'll be with you in minute' , wouldn't have gone amiss. Finally, the rooms do not have irons. Instead, there is a tiny, stuffy, dark room called Iron Heaven, which should really be called Iron Hell as it was not only incredibly warm but also so badly lit that I could not see whether or not the creases were being ironed out. I do not feel that Citizen M is the right kind of hotel if you want to feel like a valued customer, if you like to have the receptionist speak with you about the hotel and if you can't stand overly-loud music in the lobby. If, on the other hand, you want a transactional kind of fast-food type stay, then Citizen M is the place for you.

10

James

31. Mai 2025

·

Aufenthalt für eine Nacht

The staff were excellent- my wife injured her knee and they were very thoughtful- providing ice and a compress. Very impressed!

10

Svetlana

20. Mai 2025

·

Aufenthalt für 3 Nächte

Our stay at CitizenM London was excellent overall. Despite initial check-in difficulties due to unforeseen booking issues, the staff quickly resolved everything with exceptional care. Our room was impeccably clean, very comfortable, and easy to access—ideal for a short stay. Additionally, the breakfast options were outstanding, offering an impressive variety that could satisfy even the most extravagant tastes and accommodate a healthy lifestyle. Highly recommended!

10

Pauline

19. Okt. 2024

·

Aufenthalt für 2 Nächte

I had a great experience. The staff were excellent.

10

Nina Narin

11. Sept. 2025

·

Aufenthalt für 2 Nächte

First time staying at this hotel but will from now on be my first choice on all my work trips to London! Room was clean, bed comfortably, desk great. Lounge and breakfast area had a nice, welcoming vibe and staff service level was 10/10. A stonesthrow from Victoria station. 20+ trips and this was my best stay yet.

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Lage

Die Lage ist außergewöhnlich praktisch für den Victoria Station und fußläufig zu wichtigen Sehenswürdigkeiten, Theatern und Restaurants, wodurch die Anreise einfach ist. Mehrere Bewertungen erwähnen, dass das unmittelbare Umfeld etwas ungepflegt wirkt, mit sichtbarer Obdachlosigkeit und Straßenlärm, aber die meisten fanden die Erreichbarkeit und die Verkehrsanbindungen dennoch ausgezeichnet.

Ähnliche Gästebewertungen

10

Amaraporn

3. Juni 2025

·

Aufenthalt für 2 Nächte

Great location!!

6

Andrew

28. Apr. 2025

·

Aufenthalt für 4 Nächte

Stayed here multiple times, WiFi has gotten worse and sketchy people camp out in the area at all times of day, not as good as it used to be

10

Ewa

11. Aug. 2024

·

Aufenthalt für 2 Nächte

I love the hotel and location.

10

Francis

22. Juli 2025

·

Aufenthalt für 2 Nächte

Beds were super comfortable!! Great location!

10

Julien

12. Sept. 2024

·

Aufenthalt für 5 Nächte

Close to Victoria station and Buckingham Palace. However, several homeless people in the area.

6

polyna

21. Mai 2025

·

Aufenthalt für 3 Nächte

Too many homeless people next to the hotel felt very unsecured. Also priced a lot for a small room

10

Robert

25. Okt. 2024

·

Aufenthalt für eine Nacht

Perfect spot for a quick overnight. Easy access to Victoria station and the direct train to gatwick.

10

Rhona

1. Sept. 2025

·

Aufenthalt für 2 Nächte

Modern and clean, convenient to Victoria Station and therefore train to Gatwick, good vibe, lots to do in the area (shops, restaurants).

8

Randee

21. Okt. 2024

·

Aufenthalt für 4 Nächte

Excellent staff!! Nice clean rooms! Love the king sized bed! There are pros and cons to the location. Nice to be close to big train and bus hubs. We easily walked to our bus tours. Lots of fast food options in the area. Not too far from many big attractions. It is a very noisy neighborhood which made it difficult to sleep at night. Also kind of a dirty neighborhood with a high homeless population. They didn’t bother us though. The hotel itself was outstanding. I might request that they make the mattresses softer, and the windows more sound proof. A white noise app on the tablet would help too! And an option to turn off more lights without turning them all off.

10

Kathleen

28. Aug. 2025

·

Aufenthalt für 3 Nächte

Practically across the street from Victoria Station but on a quieter side street with shops and eateries nearby. Great value.

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Gastronomie

Das Frühstück erhält häufig Lob für Qualität und Vielfalt, mit gutem Kaffee und einem beliebten Buffet; die Bar ist rund um die Uhr geöffnet. Einige Gäste finden die Frühstücks- oder Essenspreise hoch und bemängeln eine begrenzte Dinnerkarte.

Ähnliche Gästebewertungen

8

Robert

18. Aug. 2025

·

Aufenthalt für eine Nacht

Great breakfast, rooms and friendly staff

6

Ronald

4. Nov. 2025

·

Aufenthalt für 6 Nächte

Watery eggs selection ok

10

Anna

28. Juli 2025

·

Aufenthalt für 5 Nächte

This hotel was in a perfect location. Very central and close to Victoria Station. It has a cool vibe and a vibrant lobby that’s always busy with guests working and mingling. The bar and restaurant are available 24/7. The staff was helpful and friendly. I definitely recommend this hotel and will stay there again.

10

Kenneth

8. Aug. 2025

·

Aufenthalt für 15 Nächte

Excellent service. Nice atmosphere. Good breakfast Very handy to trains and buses. Bed comfortable. Breakfast had an ample range of selections.

8

Marco

25. März 2025

·

Aufenthalt für eine Nacht

I liked the hotel vibe and the room was small but comfortable and with very nice details including the coloured lighting options. The bed was very comfortable. The dining was very limited. We were told that quite a few things on the menu weren’t available and we decided to find another restaurant. The breakfast was excellent. It’s not included but it’s worth paying for it. I would go back to citizenM.

10

Monique

18. Juli 2025

·

Aufenthalt für 4 Nächte

Citizen M is perfectly located next to the Victoria Staion. The hotel is very clean and comfortable. You can order food from your room, but you have to bring it up yourself. Breakfast is available, it was delicious, but a bit pricey at £20. Overall a wonderful stay. Very clean, safe, and in a great location.

10

lynn

23. Sept. 2025

·

Aufenthalt für 2 Nächte

Great location room was clean comfortable bed and pillows . Great breakfast and staff was very friendly

10

Lorraine

28. Juli 2025

·

Aufenthalt für 6 Nächte

Perfect for our stay in London. Breakfast is lovely with a super variety to choose from. Location to Victoria Station helps with touring London. Love CitizenM concept.

10

Karl

28. Juli 2024

·

Aufenthalt für 3 Nächte

Amazing breakfast spread!

10

Mark

18. Jan. 2025

·

Aufenthalt für 2 Nächte

Very nice vibe, with an attentive staff. Don't miss the amazing breakfast -- not just classic English, but everything from fresh guacamole and terrific scrambled eggs, to smoked salmon, great croissants, and fresh London bagels. Terrific stay.

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Monat	Durchschnittspreis
Januar	171 $
Februar	191 $
März	203 $
April	257 $
Mai	266 $
Juni	310 $
Juli	292 $
August	213 $
September	297 $
Oktober	269 $
November	269 $
Dezember	280 $

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $520	21 $527	22 $234	23 $191	24 $245
25 $185	26 $185	27 $285	28 $275	29 $213	30 $181	31 $218

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
1 $168	2 $334	3 $440	4 $443	5 $309	6 $249	7 $305
8 $184	9 $305	10 $389	11 $363	12 $305	13 $214	14 $264
15 $192	16 $275	17 $372	18 $387	19 $358	20 $280	21 $352
22 $173	23 $236	24 $327	25 $327	26 $331	27 $357	28 $357
29 $220	30 $275

citizenM London Victoria Station

Preise für citizenM London Victoria Station

Monatliche Durchschnittspreise

Über diese Unterkunft

Lage

Zimmeroptionen

Zimmer, 1 King-Bett (View)

Zimmer, 1 King-Bett

Zimmer, 1 King-Bett (High Floor)

Zimmer, 1 King-Bett (Mobility Accessible, Roll-In Shower)

Gästebewertungen zu citizenM London Victoria Station

Was Gäste sagen

Richtlinien der Unterkunft

Hinweise zum Check-in

Gut zu wissen

Optionale Extras

Preise für kommende Reisedaten