Is parking available at the property?

Free self-parking is available on-site.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 7:30 AM to 10:00 AM for a fee of approximately JPY 4500 per person.

Does the property allow pets?

Pets are not allowed, but service animals are exempt from fees and restrictions.

What are the standard check-in and check-out times?

Check-in time starts at 3:00 PM and ends at 7:00 PM. Check-out time is 11:00 AM. Early or late check-in/check-out may be available upon request.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities in public areas. Additionally, there are elevators available for ease of access.

Where is the property located in relation to key landmarks?

Located in Sengokuhara, Hakone, the property is in the mountains and on the boardwalk. It is close to natural attractions like Ōwakudani and Hakone Gora Park, and popular sites such as Fuji Speedway.

What are the policies for guests staying with children?

Children are allowed at the property. However, extra-person charges may apply, and there are no cribs or rollaway beds available.

What are the policies regarding extra beds and cribs?

The property does not offer cribs or rollaway/extra beds. Guests are advised to contact the property prior to arrival to confirm suitable accommodations.

Hakone Retreat villa 1/f

What guests think

Hakone Retreat villa 1/f delivers a tranquil, nature-focused stay of private villa living with in-room onsens, appealing to travelers seeking quiet relaxation, privacy, and a true retreat atmosphere in the Hakone mountains amid serene forests.

Many highlight standout dining, including kaiseki dinners, Japanese breakfasts, and a praised French menu. Service is frequently described as friendly and attentive. Drawbacks include the hillside layout without a shuttle, occasional check-in confusion or unmanned reception, limited or inconsistent vegetarian options, and a few cleanliness issues. Best suited to slow, restorative stays.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Private onsens in the villas are a standout feature and frequently praised for relaxation.

Related guest reviews

10

Terrell

31 Jul 2025

·

Stayed 2 nights

Highly recommend the traditional Japanese dinner ! Everything was lovely and the staff was very responsive. Beautiful and peaceful grounds, recommend a private onsen.

10

Joselyn

30 Nov 2025

·

Stayed 1 night

Absolutely loved our stay. The bedding, the private onset, and even the lifting toilet really made our experience the best! Let’s not forget the food!!!! We tried out the French menu and 10/10!!!!!! We would love to come back again and share the experience with loved ones.

10

LaDonna

27 Feb 2025

·

Stayed 2 nights

This is a special place with excellent service. The private onsen was wonderful! The room/cabin was so comfortable, clean, spacious, well stocked, excellent products, safe, and private. The first dinner menu was one of the best Kaiseki experiences. The chef is talented! The second menu was good- but a step away from the first. My only recommendation would be to include non-alcoholic beverages with the included meals. These were available at an additional cost which is not consistent with the luxury and exclusivity of this property. Would highly recommend this property for anyone wanting a few days of quiet luxury, an onsen experience and peaceful beautiful outdoor surroundings.

10

Renée

15 Oct 2025

·

Stayed 3 nights

We loved our stay and didn't want to leave! We had three nights in one of the Villas. It was completely private, the wood cabin was gorgeous and smelled amazing. We had a private outdoor bath in the villa and it was fabulous spending time out there. Both the traditional Japanese breakfast and the French breakfast buffet was a treat. Would recommend trying both.

10

Marlon

25 Sept 2024

·

Stayed 1 night

Our room was beautiful, we even had a piano inside. Our bed had a really nice view of the little garden, where the open air onsen was located. The onsen was clean and it was so nice to sit in the warm water and take in the serene beauty of the place. The staff was really nice and took us by car to our room and to the busstop, they even wanted to take us to the restaurant, but we decided to walk. The breakfast was a gorgeous japanese style breakfast, which we got in our own separate room in the restaurant. All in all, would definitely recommend.

10

Sara

20 Mar 2023

·

Stayed 2 nights

Incredible hotel!! Deep in the Hakone mountains you instantly feel close to nature. We stayed in a private Villa - vs in the hotel - and it was incredible. Well designed, spacious, and built for relaxation with your own semi private onsen. If coming to Hakone to relax, this is a great place to stay. Local bus stop is also a 1 min walk from hotel property which made getting into town and doing some tourist site seeing super easy when we realized you have to call ahead of time to schedule taxis ( Vs instant taxis in Tokyo and kyoto). Would absolutely stay here again ,

8

Dominic

30 Mar 2025

·

Stayed 1 night

An really amazing and comfortable room with a private onsen. Very relaxing and beautiful. The check in process was a bit confusing and it was hard to communicate with the staff about the local area and getting around so it made departure a bit complicated. Highly recommend if you want to just relax and stay onsite. The meals were plentiful and delicious.

10

Andrew

13 Oct 2024

·

Stayed 2 nights

We stayed in a ryokan with a private onsen with kaiseki meal package and had a great time. Staff was attentive and helped transport you around the facility via golf cart at request - this helped immensely with luggage transportation up and down the hillside that the property sits on. The kaiseki meals were well prepared and the staff spoke some English.

10

Laura

18 Jul 2025

·

Stayed 2 nights

Our stay was amazing! We loved having the private onsen since was have a lot of tattoos, the was Japanese dinner was the best food we had our whole two weeks in Japan. The staff was so friendly, professional and extremely helpful. We would love to come back as soon as we can!

10

Elizabeth

9 Oct 2024

·

Stayed 2 nights

Hakone Retreat is a gorgeous getaway with a wonderful staff that is always available to assist you. We stayed in one of the private onsen villas, room 3, and it was absolutely everything we could dream of. The hours of operation for the entire property take a little getting used to (the cafe, the lounge and woodside restaurant) but we figured it our and had a fantastic, relaxing time.

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AI-generated summary based on recent guest reviews

Cleanliness

Rooms and baths are generally clean, but a few guests reported dust, cobwebs, or mold in private onsen areas.

Related guest reviews

10

Salvador

5 Jul 2024

·

Stayed 1 night

kind staff, clean and beautiful location

10

LaDonna

27 Feb 2025

·

Stayed 2 nights

This is a special place with excellent service. The private onsen was wonderful! The room/cabin was so comfortable, clean, spacious, well stocked, excellent products, safe, and private. The first dinner menu was one of the best Kaiseki experiences. The chef is talented! The second menu was good- but a step away from the first. My only recommendation would be to include non-alcoholic beverages with the included meals. These were available at an additional cost which is not consistent with the luxury and exclusivity of this property. Would highly recommend this property for anyone wanting a few days of quiet luxury, an onsen experience and peaceful beautiful outdoor surroundings.

10

Marlon

25 Sept 2024

·

Stayed 1 night

Our room was beautiful, we even had a piano inside. Our bed had a really nice view of the little garden, where the open air onsen was located. The onsen was clean and it was so nice to sit in the warm water and take in the serene beauty of the place. The staff was really nice and took us by car to our room and to the busstop, they even wanted to take us to the restaurant, but we decided to walk. The breakfast was a gorgeous japanese style breakfast, which we got in our own separate room in the restaurant. All in all, would definitely recommend.

4

Kevin

3 Nov 2024

·

Stayed 1 night

I would skip this retreat if you are looking for a nice Onsen. Our cabin was not properly cleaned, where we saw visible dust, cobwebs, and a giant spider! The view from our cabin was not like the gorgeous pictures on their listing. We were quite disappointed overall, especially with what we paid.

6

Britanny

1 Jun 2025

·

Stayed 1 night

Friendly staff. Comfortable bedding. Food options are very limited. Check in Process a bit complicated. Also there was mold on the ceiling of our private onsen. The public onsen isnt much bigger than the private one in the villa. Not as great as expected for the nightly price.

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AI-generated summary based on recent guest reviews

Rooms

Villas are spacious, private, and designed for relaxation, with thoughtful amenities like sound systems, fireplaces, wine cellars, or even a piano, and many note a very quiet ambiance. Some villas intentionally have no TV.

Related guest reviews

10

Joselyn

30 Nov 2025

·

Stayed 1 night

Absolutely loved our stay. The bedding, the private onset, and even the lifting toilet really made our experience the best! Let’s not forget the food!!!! We tried out the French menu and 10/10!!!!!! We would love to come back again and share the experience with loved ones.

10

LaDonna

27 Feb 2025

·

Stayed 2 nights

This is a special place with excellent service. The private onsen was wonderful! The room/cabin was so comfortable, clean, spacious, well stocked, excellent products, safe, and private. The first dinner menu was one of the best Kaiseki experiences. The chef is talented! The second menu was good- but a step away from the first. My only recommendation would be to include non-alcoholic beverages with the included meals. These were available at an additional cost which is not consistent with the luxury and exclusivity of this property. Would highly recommend this property for anyone wanting a few days of quiet luxury, an onsen experience and peaceful beautiful outdoor surroundings.

10

Mohammed Sohel

28 Oct 2025

·

Stayed 2 nights

Staff were beyond helpful, room was amazing and was such a special stay for us! Tha k you to all the team!

10

Sangji

15 Aug 2024

·

Stayed 1 night

완전한 휴식이 되었던 스테이! 기대이상으로 좋았고 주변을 걷기에도 좋았습니다. 방안에 히노키탕 와인셀러 스피커 공기청정기 벽난로까지 다 갖추어져 있어 만족스러웠습니다. 일본식 조식도 맛있었고 직원들도 모두 친절하셔서 좋은 기억뿐인 곳!

Translate

10

Renée

15 Oct 2025

·

Stayed 3 nights

We loved our stay and didn't want to leave! We had three nights in one of the Villas. It was completely private, the wood cabin was gorgeous and smelled amazing. We had a private outdoor bath in the villa and it was fabulous spending time out there. Both the traditional Japanese breakfast and the French breakfast buffet was a treat. Would recommend trying both.

10

Marlon

25 Sept 2024

·

Stayed 1 night

Our room was beautiful, we even had a piano inside. Our bed had a really nice view of the little garden, where the open air onsen was located. The onsen was clean and it was so nice to sit in the warm water and take in the serene beauty of the place. The staff was really nice and took us by car to our room and to the busstop, they even wanted to take us to the restaurant, but we decided to walk. The breakfast was a gorgeous japanese style breakfast, which we got in our own separate room in the restaurant. All in all, would definitely recommend.

10

Sara

20 Mar 2023

·

Stayed 2 nights

Incredible hotel!! Deep in the Hakone mountains you instantly feel close to nature. We stayed in a private Villa - vs in the hotel - and it was incredible. Well designed, spacious, and built for relaxation with your own semi private onsen. If coming to Hakone to relax, this is a great place to stay. Local bus stop is also a 1 min walk from hotel property which made getting into town and doing some tourist site seeing super easy when we realized you have to call ahead of time to schedule taxis ( Vs instant taxis in Tokyo and kyoto). Would absolutely stay here again ,

10

Terence

25 Apr 2023

·

Stayed 2 nights

Check in was done in the room itself, service staff was superb. even check out was done in the room. Villa had no TV but provided a great sound system to play your favorite music for max relaxation during your stay.

8

Dominic

30 Mar 2025

·

Stayed 1 night

An really amazing and comfortable room with a private onsen. Very relaxing and beautiful. The check in process was a bit confusing and it was hard to communicate with the staff about the local area and getting around so it made departure a bit complicated. Highly recommend if you want to just relax and stay onsite. The meals were plentiful and delicious.

10

Andrew

21 Apr 2024

·

Stayed 1 night

The rooms are incredibly peaceful and relaxing, just what we needed after a lot of hiking earlier in the week. The dinner we had was delicious at the restaurant. The team also helped correct a billing issuer very fast and diligently. We enjoyed it so much that wish we had stayed longer!

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AI-generated summary based on recent guest reviews

Service

Staff are widely described as friendly, attentive, and helpful, with in-room check-in and quick issue resolution noted. A few found check-in confusing, reception not always staffed, or wanted more assistance with transport.

Related guest reviews

10

Terrell

31 Jul 2025

·

Stayed 2 nights

Highly recommend the traditional Japanese dinner ! Everything was lovely and the staff was very responsive. Beautiful and peaceful grounds, recommend a private onsen.

6

Suet Ping

27 Nov 2025

·

Stayed 1 night

希望有接駁巴士來回酒店，職員不主動提出接載，因為酒店建築放山，來回去房間需要行斜路。另外，接待處經常沒有職員。

Translate

10

Mohammed Sohel

28 Oct 2025

·

Stayed 2 nights

Staff were beyond helpful, room was amazing and was such a special stay for us! Tha k you to all the team!

10

Marlon

25 Sept 2024

·

Stayed 1 night

Our room was beautiful, we even had a piano inside. Our bed had a really nice view of the little garden, where the open air onsen was located. The onsen was clean and it was so nice to sit in the warm water and take in the serene beauty of the place. The staff was really nice and took us by car to our room and to the busstop, they even wanted to take us to the restaurant, but we decided to walk. The breakfast was a gorgeous japanese style breakfast, which we got in our own separate room in the restaurant. All in all, would definitely recommend.

10

Terence

25 Apr 2023

·

Stayed 2 nights

Check in was done in the room itself, service staff was superb. even check out was done in the room. Villa had no TV but provided a great sound system to play your favorite music for max relaxation during your stay.

10

Roman

16 Jul 2025

·

Stayed 1 night

This place was amazing and so relaxing. The staff was excellent. They were very friendly and very helpful. The villas were so relaxing. Praying that I can come back again.

10

Andrew

13 Oct 2024

·

Stayed 2 nights

We stayed in a ryokan with a private onsen with kaiseki meal package and had a great time. Staff was attentive and helped transport you around the facility via golf cart at request - this helped immensely with luggage transportation up and down the hillside that the property sits on. The kaiseki meals were well prepared and the staff spoke some English.

10

Laura

18 Jul 2025

·

Stayed 2 nights

Our stay was amazing! We loved having the private onsen since was have a lot of tattoos, the was Japanese dinner was the best food we had our whole two weeks in Japan. The staff was so friendly, professional and extremely helpful. We would love to come back as soon as we can!

10

Elizabeth

9 Oct 2024

·

Stayed 2 nights

Hakone Retreat is a gorgeous getaway with a wonderful staff that is always available to assist you. We stayed in one of the private onsen villas, room 3, and it was absolutely everything we could dream of. The hours of operation for the entire property take a little getting used to (the cafe, the lounge and woodside restaurant) but we figured it our and had a fantastic, relaxing time.

10

Andrew

21 Apr 2024

·

Stayed 1 night

The rooms are incredibly peaceful and relaxing, just what we needed after a lot of hiking earlier in the week. The dinner we had was delicious at the restaurant. The team also helped correct a billing issuer very fast and diligently. We enjoyed it so much that wish we had stayed longer!

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AI-generated summary based on recent guest reviews

Location

Set in the mountains away from central Hakone, the setting is quiet and immersed in nature. A nearby bus stop helps with access, but the hillside layout and lack of shuttle mean some uphill walks and planning ahead for transport.

Related guest reviews

6

Suet Ping

27 Nov 2025

·

Stayed 1 night

希望有接駁巴士來回酒店，職員不主動提出接載，因為酒店建築放山，來回去房間需要行斜路。另外，接待處經常沒有職員。

Translate

10

David

28 Oct 2025

·

Stayed 3 nights

Wwould be nice if the hotel would provide shuttle service to the near by towns

10

Salvador

5 Jul 2024

·

Stayed 1 night

kind staff, clean and beautiful location

10

Sangji

15 Aug 2024

·

Stayed 1 night

완전한 휴식이 되었던 스테이! 기대이상으로 좋았고 주변을 걷기에도 좋았습니다. 방안에 히노키탕 와인셀러 스피커 공기청정기 벽난로까지 다 갖추어져 있어 만족스러웠습니다. 일본식 조식도 맛있었고 직원들도 모두 친절하셔서 좋은 기억뿐인 곳!

Translate

10

Shan

14 Jun 2024

·

Stayed 1 night

Such a beautiful property and the staff were very kind and attentive. The private onsen in your villa is very relaxing and the villa itself is well equipped and very nice. There is a bus stop right outside the property so getting to and from here is a breeze. Overall I had a great experience here and I would recommend it to anyone visiting in Hakone.

10

Sara

20 Mar 2023

·

Stayed 2 nights

Incredible hotel!! Deep in the Hakone mountains you instantly feel close to nature. We stayed in a private Villa - vs in the hotel - and it was incredible. Well designed, spacious, and built for relaxation with your own semi private onsen. If coming to Hakone to relax, this is a great place to stay. Local bus stop is also a 1 min walk from hotel property which made getting into town and doing some tourist site seeing super easy when we realized you have to call ahead of time to schedule taxis ( Vs instant taxis in Tokyo and kyoto). Would absolutely stay here again ,

10

Michael

10 Nov 2024

·

Stayed 2 nights

Amazing property. Peaceful and quiet, away from the hustle and bustle of downtown Hakone. Felt like we were the only ones for miles. 1st class service by the staff.

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AI-generated summary based on recent guest reviews

Dining

Dining is widely praised—especially kaiseki dinners, Japanese breakfast, and the French menu. Some guests found options limited and vegetarian choices inconsistent.

Related guest reviews

10

Terrell

31 Jul 2025

·

Stayed 2 nights

Highly recommend the traditional Japanese dinner ! Everything was lovely and the staff was very responsive. Beautiful and peaceful grounds, recommend a private onsen.

10

Joselyn

30 Nov 2025

·

Stayed 1 night

Absolutely loved our stay. The bedding, the private onset, and even the lifting toilet really made our experience the best! Let’s not forget the food!!!! We tried out the French menu and 10/10!!!!!! We would love to come back again and share the experience with loved ones.

10

LaDonna

27 Feb 2025

·

Stayed 2 nights

This is a special place with excellent service. The private onsen was wonderful! The room/cabin was so comfortable, clean, spacious, well stocked, excellent products, safe, and private. The first dinner menu was one of the best Kaiseki experiences. The chef is talented! The second menu was good- but a step away from the first. My only recommendation would be to include non-alcoholic beverages with the included meals. These were available at an additional cost which is not consistent with the luxury and exclusivity of this property. Would highly recommend this property for anyone wanting a few days of quiet luxury, an onsen experience and peaceful beautiful outdoor surroundings.

10

Tyler

31 Mar 2025

·

Stayed 2 nights

An amazing experience!10/10 we would recommend to anyone traveling to Japan. Nuru-san was wonderful, very attentive, kind, helpful, and taught us so much about Japanese cuture and the food during the exquisite dining experience. Chef Akitoshi Hamanaka-sama is a talented artist and very detailed and passionate about his work. He was also considerate to accommodate a vegetarian diet with a variety of food showcasing Japan’s varied cuisine, and prepared the most memorable wagyu. Thank you to the staff for their hospitality!

10

Renée

15 Oct 2025

·

Stayed 3 nights

We loved our stay and didn't want to leave! We had three nights in one of the Villas. It was completely private, the wood cabin was gorgeous and smelled amazing. We had a private outdoor bath in the villa and it was fabulous spending time out there. Both the traditional Japanese breakfast and the French breakfast buffet was a treat. Would recommend trying both.

10

Montserrat

14 Sept 2025

·

Stayed 2 nights

This is a great place for a weekend get away. Everything in the town closes at 5 so be mindful of that when visiting the town. Food is very good and highly suggest trying the Japanese style breakfast at least once. It was a very neat experience. Traditional breakfast was very basic.

8

chandrasekar

8 May 2025

·

Stayed 1 night

Great place to stay Absence of vegetarian options at breakfast and dinner made it a place I would never choose again

8

Dominic

30 Mar 2025

·

Stayed 1 night

An really amazing and comfortable room with a private onsen. Very relaxing and beautiful. The check in process was a bit confusing and it was hard to communicate with the staff about the local area and getting around so it made departure a bit complicated. Highly recommend if you want to just relax and stay onsite. The meals were plentiful and delicious.

10

Laura

18 Jul 2025

·

Stayed 2 nights

Our stay was amazing! We loved having the private onsen since was have a lot of tattoos, the was Japanese dinner was the best food we had our whole two weeks in Japan. The staff was so friendly, professional and extremely helpful. We would love to come back as soon as we can!

6

Britanny

1 Jun 2025

·

Stayed 1 night

Friendly staff. Comfortable bedding. Food options are very limited. Check in Process a bit complicated. Also there was mold on the ceiling of our private onsen. The public onsen isnt much bigger than the private one in the villa. Not as great as expected for the nightly price.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12 $362	13 $319	14 $556	15 $449	16 $397	17 $511
18 $396	19 $446	20 $447	21 $764	22 $762	23	24 $625
25 $465	26 $503	27	28 $391	29 $440	30 $464	31 $557

Su	Mo	Tu	We	Th	Fr	Sa
1 $545	2 $1,022	3 $580	4 $602	5 $557	6 $579	7 $627
8 $548	9 $551	10 $671	11 $503	12 $549	13 $655	14 $798
15 $888	16 $594	17 $523	18 $1,063	19 $594	20 $649	21 $707
22 $707	23 $594	24 $549	25 $549	26 $410	27 $580	28 $526
29 $451	30 $367

Hakone Retreat villa 1/f

About this property

Location

Room options

[Newly Opened in 2024] Private Hot Spring Suite Room (3 Beds) [Ibuki]

[Newly Opened in 2024] Private Hot Spring Suite Room with Courtyard (3 Beds) [Ibuki]

Private Hot Spring Suite Room (2 Beds) [Yuragi]

Sky Private Open-Air Hot Spring Suite Room (4 Beds) [Yuragi]

[New 2024] Private Hot Spring Suite Room with Courtyard (2 Beds) [Ibuki]

Private Hot Spring Suite Room (4 Beds) [Yuragi]

[New 2024] Forest Private Hot Spring Suite Room with Courtyard (2 Beds) [Ibuki]

Private Open-Air Hot Spring Suite Room (2 Beds) [Yuragi]

[Newly Opened in 2024] Connecting Villa (4 Beds) [Ibuki]

Guest reviews of Hakone Retreat villa 1/f

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hakone Retreat villa 1/f

Prices for upcoming dates