Name: The Freshwater
Address: 2-1-1-22, Niseko Hirafu, Kutchan-Cho, Abuta-Gun, Hokkaido 044-0089, Kutchan, Japan, Kutchan, Hokkaido Prefecture, Japan
Rating: 8.6

Guest reviews

8.6

Fabulous

Based on 37 verified reviews

Facilities

9.1

Cleanliness

9.1

Rooms

9.2

Service

9.1

Location

8.9

Dining

9.1

Who stays here?

Couple

45%

Family

31%

Group

22%

6

Rafael

21 Mar 2026

·

Stayed 6 nights

Maggi the manager was really not helpful

10

Keith

19 Dec 2023

·

Stayed 4 nights

This place is amazing. Its right next to the center of the Hirafu town where all the action (food) and transportation is. Lawson also right next door. Rooms are small but smartly designed, I felt more comfortable here than in many other larger hotel rooms. Staff was friendly and wanting to go above and beyond to help me get out of a jam when there were no taxis in town.

10

Tayah

4 Feb 2023

·

Stayed 7 nights

Can’t say enough good things about this property. We rented an apartment and it gave us ample room to spread out and enjoy our time there for the week. The location was absolutely perfect. Close to grocery stores, restaurants, bars, onsens and the Grand hirafu ski resort. I would recommend reserving restaurants in advance of your stay otherwise you may not get in anywhere. Happened to us a few times.

10

MIZUKI

25 Feb 2025

·

Stayed 3 nights

何度も泊まっています！快適な施設です！去年は思わなかったですが今年は排水溝から匂いがあがってきているのか洗面室付近が臭かったです他はとても良いです！

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8

Mizuki

17 Feb 2024

·

Stayed 3 nights

洗濯機もありよかった！

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2-1-1-22, Niseko Hirafu, Kutchan-Cho, Abuta-Gun, Hokkaido 044-0089, Kutchan, Japan

Location

Kutchan is home to The Freshwater. Niseko Tokyu Grand HIRAFU and Niseko Hanazono Resort are worth checking out if an activity is on the agenda. Rusutsu Resort and Niseko-Shakotan-Otarukaigan Quasi-National Park are also worth visiting. Spend some time exploring the area's activities, including downhill skiing.

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 18:00

Before 10:00

FAQs

Yes, complimentary parking is available on-site for guests.

No pets are allowed at the property. Service animals are exempt from this policy.

Check-in is from 15:00 to 18:00, and check-out is by 10:00. Early or late check-in/check-out may be available upon request.

The property is located in Kutchan, close to Niseko Tokyu Grand HIRAFU and Niseko Hanazono Resort, with activities such as downhill skiing available nearby.

Children are welcome, and those up to the age of 5 years can stay for free if using existing beds in the parent's or guardian's room.

Cribs (infant beds) are available for a fee of JPY 2100 per day. Rollaway or extra beds are not available.

The Freshwater

Amenities

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