Guest Host Motel

I was told check in would be at 2 PM, I got there at 3 and was told to continue waiting. There’s no where to sit inside, and it was 90 degrees outside. We continue to wait while being pestered by a wasp for 20 minutes. We were told to wait 10. Then when we finally get the card for the room, we walk in and it’s dirty. A used lottery ticket was partially tucked under the bed. Floor is disgusting. Bed was seriously stained and had holes from burnt cigarettes all over the blanket. The shower had writing all over it and debris in the bottom of the tub. There was no remote for the tv, sockets in the wall were exposed and dangerous and right by the bed. They lied about free ice, they didn’t provide the password for the WiFi and they didn’t care to be respectful. They slammed my door 20 minutes before check out while I was working on getting my shoes on to leave and proceeded to wait outside the door after I told them I’d be out in just a few minutes and just needed to finish getting ready. It was in a very unsafe neighborhood and it was honestly the worst experience of my life.

The parking lot had not been treated to clear snow and ice, creating a hazard for parking. The A/C alternated between blowing semi-warm air and cold air while in late January.

Room wreaked of cigarette’s. Was no hot water. No electrical plug in bathroom for hair drier. Bath towels were the size of hand towels. No bath mat for wet floor. Shower bottom was slick. Could not park in front of room. Parking lot poorly designed.. exterior of location made seem like was in very poor location.

They have wifi.

This is the worst hotel I’ve ever stayed in. It’s in a terrible part of town that feels completely unsafe. The “office” is just the owner sitting behind bullet-proof barred glass, with no speaker so you can’t hear anything he says. I had made a booking, gave him my ID through a drawer, and it took him at least ten minutes to find it while I just stood there in silence waiting for him to do something. No attempt whatsoever at customer service. When I finally got my room key and entered the room, it was somehow even worse than I had expected. Reeked of smoke, mold and water damage visible every where, holes in the comforter and sheets, paint peeling, cracks in the floor of the shower/bathtub that felt like they may give out at any moment, TV didn’t work… you get the picture. I left to go see the city and when I came back a couple hours later, my room key didn’t work. Good thing I got back before the owner decided to go to bed. When he let me back in to my room, it was clear that someone had been in there while I was gone, which I think was the owner himself as far as I could tell. There weren’t many other guests there, but the ones who were there played music on the balcony out loud in the early morning. I would give worse than one star if I could.

Stunk like smoke, sheets were stained curtains were disgustingly dirty, used bandaid stuck to the wall, cigarette butts around the bed, bullet hole in the wall, toilet was stained bath tub was epoxied back together, grout was gross and the floors were rotting. There wasnt even an office to go to. It was a window with bars over it in the parking lot and they slide a wooden droor out to you with your room key. If you dont drive a truck or suv, dont even try to get in the parking lot. Theres a huge dip in the entrance. Thought I found a good deal on expedia, but you couldnt pay me to stay there again. Would not recommend it to anyone.

This hotel should be closed down hateful owner no ice available rooms were nasty unsafe and had big cracks around the door poor lighting very few tv channels debris around the property mattresses laid against the outside of the building trash scattered around the building no coffe machine microwave or fridge not even clean towels the towels sheets and cover had stains and strong odors area around the hotel was not safe you could smell drugs there were tall weeds broken glass

The property is affordable and check-in is relatively quick, but the interior walls have a lot of scuff marks, the toilet, shower, and sink are functional but showing wear, tear, and their age. Towels were visibly dirty and the shower drain was almost fully clogged. The area, by appearance and reputation, is unsafe. The metal bars protecting the check-in window reflect that.

Motel entrance was kinda hidden, drove by had to make a turn to get in. Definitely needs to be updated, quite rundown but it was bedbug free and had basic needs met. I really liked the enclosed parking.As long as you are looking for cheap but acceptable you will be satisfied. I have to travel that way home and if I stop in this area will rent again.

This place sucked. You couldn't understand or hear what the check in lady was saying through the glass. No screen or mic to hea

Check in was difficult. The property is on a busy street. The man is behind a window so it was very hard to hear him. He couldn’t find my reservation that I g he as made online. I had yo hand him my phone to prove that I made a reservation. My friend and I got in our room. It had a musty smell. The bedspread stunk so we rolled it down and sat on the sheets. I had to use the bathroom. The toile had feces on it. I cleaned the seat. Lifted up the seat and there was more. The toilet wouldn’t even flush a Kleenex. The shower had writing on the wall in magic marker explaining how to turn on the water. Very tacky. After seeing the toilet I told my friend we were not staying. We packed our stuff back up and left. I told the man what was wrong and said they should learn how to clean. I have nothing nice to say about the place. Appears to be homeless people staying there too. Off you are staying here, check your room completely first.

This place was disgusting dirty filthy nothing like the pictures show.close it down unhealthy.nasty.the whole neighborhood is horrible.dont know how this place is on Expedia

Very surprised and disappointed in this recommendation by the website. Not sure how this place has passed Health inspection or enforced renovation. The photos are unable to tell the whole story of how unsanitary this room was. Bathroom is separated from the shower with a dirty plastic curtain. Bed cover and sheets were dirty, smelly, and had cigaret burns on them. The entire room reeks of all kinds of smells and smoke. The AC system is as loud as a tractor. doubters of exaggeration can read other reviews. I was on the road and need to stay the night in St Louis had no time to checkout the reviews before I booked. This is the absolute worst place I have ever seen to be called a motel.

Not clean blood stain in bed

This is the worst Hotel I have ever seen in my life, it should be condemned, The entrance is hidden by the brick wall out-front, Outside is cluttered with Wood, Head Boards and Debris around, The wood Railing and floors were covered in peeling paint and dry rot, the room I was given had stains all over the walls, Blood stains on the Old dirty looking Bedspread and all over the floor, . The Bath Tub was so dirty and peeling paint from being painted, there was even a towel left on teh floor with dirty foot prints on it, the bathroom floor looked as if it was never cleaned ..I took over 4o pictures to prove what it looked like to prove to Expedia to get a refund, I called them immediately on the phone before leaving, I cannot understand why Expedia lets this Hotel to be listed,, HORRIBBLE DO NOT STAY...

Middle of the night water started pouring from the ceiling and flooded the bathroom and soaked everything in that area. The toilet had splattered poop behind it in the wall, the comforter smelled like heavy cat urine, the wall at the head of the bed had snot or something stuck to it. The floor around the bed was black and dirty. This place was absolutely disgusting

This peoperry is not equipped for a human to stay any nights. The room had flies within it. The bed sheets had dried blood and burn holes. The floor looked as though it had never been swept. The innskeepers were kind enough but the facility was horrendous.

Just really bad and dirty

The room was nasty

Not clean

I was told check in would be at 2 PM, I got there at 3 and was told to continue waiting. There’s no where to sit inside, and it was 90 degrees outside. We continue to wait while being pestered by a wasp for 20 minutes. We were told to wait 10. Then when we finally get the card for the room, we walk in and it’s dirty. A used lottery ticket was partially tucked under the bed. Floor is disgusting. Bed was seriously stained and had holes from burnt cigarettes all over the blanket. The shower had writing all over it and debris in the bottom of the tub. There was no remote for the tv, sockets in the wall were exposed and dangerous and right by the bed. They lied about free ice, they didn’t provide the password for the WiFi and they didn’t care to be respectful. They slammed my door 20 minutes before check out while I was working on getting my shoes on to leave and proceeded to wait outside the door after I told them I’d be out in just a few minutes and just needed to finish getting ready. It was in a very unsafe neighborhood and it was honestly the worst experience of my life.

The bed was uncomfortable

Bathroom had a shower curtain instead of a door.

The bath tub would not drain when I showered and the toilet would not flush!

The parking lot had not been treated to clear snow and ice, creating a hazard for parking. The A/C alternated between blowing semi-warm air and cold air while in late January.

The room was very dirty and smelled like cigarettes. The bathroom had no door...

Room wreaked of cigarette’s. Was no hot water. No electrical plug in bathroom for hair drier. Bath towels were the size of hand towels. No bath mat for wet floor. Shower bottom was slick. Could not park in front of room. Parking lot poorly designed.. exterior of location made seem like was in very poor location.

This area to begin with is EXTREMELY unsafe and I HIGHLY recommend not staying here! 1:04am: 6 gun shots in far distance. 3:21am: Fighting with boyfriend and girlfriend who were spending the night right next to my door. The boyfriend caught the girl cheating and left her and drove away in his car. 4:28am: Girlfriend of above yelling over the phone. I’m assuming to her boyfriend. 6:02am: Car alarm of a truck going off next to my car. 6:38am: Loud car started a few rows after my car. To top it off it claims on Expedia that dogs are allowed. Don’t buy into it because they will charge you a $50 per fee! I absolutely hated my stay and I HIGHLY recommend for everyone to not stay here! The room smelled like smoke, the place was dirty, curtains barely hanging on, burnt cigarette butts in the curtain and on the blanket. Worst experience of my life at a motel. As I said DO NOT CHECK INTO THIS PLACE!!!!

Filthy, heat didn't work, blankets were paper thin. Floors old peeling full of burn marks. Window and door loud and drafty. Ceiling in shambles. No fridge no microwave

The property is affordable and check-in is relatively quick, but the interior walls have a lot of scuff marks, the toilet, shower, and sink are functional but showing wear, tear, and their age. Towels were visibly dirty and the shower drain was almost fully clogged. The area, by appearance and reputation, is unsafe. The metal bars protecting the check-in window reflect that.

I reserved a single night and pre-paid via PayPal on site several weeks prior. When arriving that afternoon, they were unable to find my details. When I said I booked online, they referred to a piece of paper that had handwritten details on it, yet they still couldn't find it and asked me to pay again. I showed both the receipt details and confirmation number, and they gave me a key to enter my room. The quality of the room wasn't great, and the location is a bit suspect, but I wasn't expecting a 5* place. It was clean at least. However, at 1:00a, the night manager banged on my door, accusing me of not paying and demanding that I pay again. Given the conditions of the neighborhood where the motel is and the time that he woke me up, he's lucky he didn't get hurt. I shared the same confirmation details as I had done with the other staff in the afternoon, and he went away for about 30 minutes, then came banging on my door again. I shared the same details, and he went away until 4:30a, at which point I heard banging on my door for a third time. However, when I opened the door, nobody was there, but I can safely assume it was the same man. I packed up and left after a combined 3 hours of sleep, as I was sure he would just come a 4th time to accost me. When I contacted Hotels.com Support, they confirmed that my payment did indeed go through when I did the original reservation. "Miraculously", the motel was then able to find my reservation. Avoid this place like it's the plague.

The people who worked there was very rude, the room was extremely dirty, overall it was a bad experience and I’ll never book there again

Management issues, Unfriendly staff members.

I never got to stay my refund now

There was no one at the front desk to check in and i did not stay there but still got charged. No way to cancel do not pay in advance

When I got to the hotel the man at the desk told me that he had no rooms available. He told me to try to get a refund on my room. He was very rude.

The customer service was nonexistent. The woman who came to the window mumbled, asked me why I was there. The guy who followed her was no more hospitable. Where you have the pictures of the location with the paved parking lot, was a misrepresentation of the gravel, broken concrete that was there as my Uber pulled into the lot. The area was inundated with prostitutes and their pimps and drug dealers. The place was disgusting and outer appearance. I made an attempt to cancel, but was unable to do so. Checking was at 2 PM. We arrived at the location a bit after 3 PM determining it was not suitable. I booked a room with red roof. Having to incur additional cost. It making me reconsider using Hotel.com as for my future travel accommodations

I never even stayed there yall took my money I called customer service and got hung up on countless times I will never use Expedia again yall advertised a room they didn’t have

I booked a room through Expedia and arrived at the hotel the lady was rude and told me no service I had to figure out were I was going to stay at that night

The lady up front has a real attitude problem, I thought it was amusing, I'm glad I was able to get under her skin by asking for the wifi password. If you don't have customer service skills then get the h*** out of hospitality. If I ever come back it's to dropa deuce right on there check in window

The hotel is what I expected, but the neighborhood around it was very unsafe and dangerous

Room wreaked of cigarette’s. Was no hot water. No electrical plug in bathroom for hair drier. Bath towels were the size of hand towels. No bath mat for wet floor. Shower bottom was slick. Could not park in front of room. Parking lot poorly designed.. exterior of location made seem like was in very poor location.

This area to begin with is EXTREMELY unsafe and I HIGHLY recommend not staying here! 1:04am: 6 gun shots in far distance. 3:21am: Fighting with boyfriend and girlfriend who were spending the night right next to my door. The boyfriend caught the girl cheating and left her and drove away in his car. 4:28am: Girlfriend of above yelling over the phone. I’m assuming to her boyfriend. 6:02am: Car alarm of a truck going off next to my car. 6:38am: Loud car started a few rows after my car. To top it off it claims on Expedia that dogs are allowed. Don’t buy into it because they will charge you a $50 per fee! I absolutely hated my stay and I HIGHLY recommend for everyone to not stay here! The room smelled like smoke, the place was dirty, curtains barely hanging on, burnt cigarette butts in the curtain and on the blanket. Worst experience of my life at a motel. As I said DO NOT CHECK INTO THIS PLACE!!!!

This is the worst hotel I’ve ever stayed in. It’s in a terrible part of town that feels completely unsafe. The “office” is just the owner sitting behind bullet-proof barred glass, with no speaker so you can’t hear anything he says. I had made a booking, gave him my ID through a drawer, and it took him at least ten minutes to find it while I just stood there in silence waiting for him to do something. No attempt whatsoever at customer service. When I finally got my room key and entered the room, it was somehow even worse than I had expected. Reeked of smoke, mold and water damage visible every where, holes in the comforter and sheets, paint peeling, cracks in the floor of the shower/bathtub that felt like they may give out at any moment, TV didn’t work… you get the picture. I left to go see the city and when I came back a couple hours later, my room key didn’t work. Good thing I got back before the owner decided to go to bed. When he let me back in to my room, it was clear that someone had been in there while I was gone, which I think was the owner himself as far as I could tell. There weren’t many other guests there, but the ones who were there played music on the balcony out loud in the early morning. I would give worse than one star if I could.

The customer service was nonexistent. The woman who came to the window mumbled, asked me why I was there. The guy who followed her was no more hospitable. Where you have the pictures of the location with the paved parking lot, was a misrepresentation of the gravel, broken concrete that was there as my Uber pulled into the lot. The area was inundated with prostitutes and their pimps and drug dealers. The place was disgusting and outer appearance. I made an attempt to cancel, but was unable to do so. Checking was at 2 PM. We arrived at the location a bit after 3 PM determining it was not suitable. I booked a room with red roof. Having to incur additional cost. It making me reconsider using Hotel.com as for my future travel accommodations

Very disappointed in this this hotel. In a bad part of town. Room smelled like smoke, I woke up at 5 a.m. coughing up smoky phlegm. Strong recommendation to stay away / not stay in this hotel unless you have no other choice. Note how dirty my feet were from walking on the floor.

I choose the motel because it was close to Saint Louis University that is what I was visiting. It is in an unsafe area, it is dirty and in bad condition

Price stores nearby no visitors allowed great if u don't want bothered

Discreet on bus route if need shopping no car

The property is affordable and check-in is relatively quick, but the interior walls have a lot of scuff marks, the toilet, shower, and sink are functional but showing wear, tear, and their age. Towels were visibly dirty and the shower drain was almost fully clogged. The area, by appearance and reputation, is unsafe. The metal bars protecting the check-in window reflect that.