B&B Hotel Hamburg-Harburg

Hotel is in good shape, but 80% of the rooms are along side a fret train line. expect some noise late at night and very early in the morning.

Good secure parking. Rooms comfortable and well laid out. Great for an overnight stay when travelling. Customer service was great and the area around the hotel felt very safe.

Good option for family

All good

Overall good. Check-in was a bit of a struggle--we didn't reach the hotel until after 11pm and failed to call, so reception was closed and the automatic check-in kiosk refused to work for us. Fortunately a member of the hotel staff responded almost immediately when we called the help line, opened up reception, and found that another staff member had already checked us in, which is why we weren't able to. So while we gave the check-in experience 2 stars out of 5, we contributed to the issue, and the hotel staff reacted quickly to fix it. The breakfast was overpriced and didn't include a lot, but was adequate. The neighborhood wasn't great--even the staff warned us not to park our car on the street or to walk around at night. The hotel parking was free and had lots of available spots.