Name: AmericInn by Wyndham Stonecrest near Atlanta
Address: 7900 Mall Ring Road, Stonecrest, Lithonia, Georgia, United States of America, Atlanta (and vicinity), DeKalb County, US
Price range: $110–$136 per night
Rating: 6.63

What guests think

Reviews of AmericInn by Wyndham Stonecrest near Atlanta describe a heavily worn property with widespread cleanliness problems, persistent odors, and broken amenities, alongside mixed service and a $100 deposit policy, creating a stay that many found stressful and below expectations.

Common complaints include dirty rooms and hallways, pests such as ants and roaches, smoke or weed smells, scarce towels, and missed housekeeping. Several amenities were out of order or inconsistent, including the pool, ice machines, elevator, fitness equipment, and in-room basics like TVs, A/C, and plumbing. Breakfast was often unavailable or very limited despite being advertised, though a few guests mentioned friendly staff or a quiet, comfortable room. Expect a budget stay with notable trade offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Multiple amenities are out of service or unreliable, including a closed/dirty pool, broken or single ice machines, an intermittently working elevator, and a gym with nonfunctioning equipment.

Related guest reviews

4

Mary

Aug 23, 2023

·

Stayed 2 nights

While we enjoyed are time by the end. This was not the best hotel. The room was missing a phone, TV didn't come on and the floor was soaked. The elevator was working on and off and their grab and go breakfast was two boxes of cereal. lol and the pool was broke. Look, we had a good time with the staff - they were wonderful. Really enjoyed the front desk employees. But overall I wouldn't book here again. I should have done better research.

6

Nina

Jun 22, 2023

·

Stayed 1 night

The concierge told us that we got the last set of towels for the entire hotel, until 10am the next day. There were no towels in our room upon arrival. There was only 1 working ice machine; which happened to be on the 1st floor. Otherwise; my stay was okay, but this was my 1st and my last. It kind of seemed like it was a trap house. Thank God we only stayed one night.

2

Marilyn

Dec 28, 2022

·

Stayed 19,353 nights

The elevator was off and on the entire time I was there. Christmas Eve we walked 5 flights of stairs all day because the elevator was down all day that day. I think I should be compensated for this horrible stay. Who would of walking up and down 5 flights for 5 days.

2

Twila

Apr 9, 2025

·

Stayed 1 night

This has to be the worst hotel i have ever visited. We walked into the lobby and the front desk petson had on a pair of jogging pants and a tie dye shirt. The sign at the desk, stated there were no working ice machines. There eas over flowing trash in the hallways, we went to three different rooms, none of the rooms had clean linen. The place smelled like weed and dogs. The beds actually looked like someone had taken a nap. The pillows did not even have pillow cases.We were so disappointed, we almost cried.

2

Tomarka

Sep 19, 2024

·

Stayed 7 nights

Nasty nasty Dirty place with cockroaches with ants they stole a watch from my husband the bathroom sink was blocked the carpet was dirty the pool was dirty and closed the ice machine did not work the corridors and the elevator were seen that they never knew it mopped or sweeping or picked up the garbage was the most nasty experience

8

Trina

Jul 31, 2023

·

Stayed 2 nights

The property was excellent, clean comfortable. The only issue i had was the pool was out of order and dirty.

4

Aaron

Mar 6, 2025

·

Stayed 1 night

The facility really needs to be renovated! The lobby and surrounding areas were very depressing. In my room the carpet had a stinch smell to it. The ice machine was inoperable and there were no cups or toilet paper in the rooms. I very rarely have anything bad to say about a hotel, but this place needs to be shutdown or assumed under a new and more responsible management!

2

David

May 14, 2023

·

Stayed 1 night

Check in slow, credit card declined although valid. $100 incidental deposit. For what? No water for sale or provided. Bed uncomfortable due to plastic sheet. AirCon loud. Fitness room, none of machines worked. No Aircon, no water or towels. No towels in room had to ask for them at reception. Pool closed. Breakfast almost non-existent. Very poor

2

Laura

Jun 20, 2023

·

Stayed 1 night

Terrible hotel. DO NOT STAY HERE! I had to ask for sheets for the sleeper sofa for my kids and I was told “most people don’t even know it pulls out. I don’t know if we even have sheets.” I was given sheets that didn’t fit and no blanket or pillows. No breakfast or pool as advertised. Dirty room. I’ve never left a bad hotel review. Ever. I repeat DO NOT STAY HERE!

2

Sharla

Jun 9, 2023

·

Stayed 1 night

Rooms were filthy, literally stains everywhere, and needs to be renovated. No complimentary breakfast as advertised, pool was out of service, only 1 working ice machine on 1st floor. Whole place smells like weed. I can’t believe we paid double the price than most people because we booked online!

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Reviews repeatedly cite dirty rooms and hallways, stained linens, persistent odors, and poor upkeep, with recurring pests such as ants and roaches and occasional reports of bed bugs or spiders.

Related guest reviews

4

Dorett

Aug 19, 2024

·

Stayed 3 nights

The first room smells like smoke. No phone in room and entrace light didnt work. We were changed to a second room with a defective shower rod, red carpet stain. Outside the room next to ac in hallway was a used condom with its wrapper. For breakfast there was no creamer, no teabags. Garbage needs to be covered to reduce flies in dining area.

2

Valivia

Aug 11, 2024

·

Stayed 3 nights

Trash was overflowing outside the building Room had a smell the carpet was very sticky

2

Twila

Apr 9, 2025

·

Stayed 1 night

This has to be the worst hotel i have ever visited. We walked into the lobby and the front desk petson had on a pair of jogging pants and a tie dye shirt. The sign at the desk, stated there were no working ice machines. There eas over flowing trash in the hallways, we went to three different rooms, none of the rooms had clean linen. The place smelled like weed and dogs. The beds actually looked like someone had taken a nap. The pillows did not even have pillow cases.We were so disappointed, we almost cried.

2

Tomarka

Sep 19, 2024

·

Stayed 7 nights

Nasty nasty Dirty place with cockroaches with ants they stole a watch from my husband the bathroom sink was blocked the carpet was dirty the pool was dirty and closed the ice machine did not work the corridors and the elevator were seen that they never knew it mopped or sweeping or picked up the garbage was the most nasty experience

2

Sachelle

Sep 10, 2024

·

Stayed 2 nights

When I arrived to my room, it was smelly, dirty, stains on the sofa and stain on the bed and the carpet was dirty. You have people walking around in the hotel kids running around like they live there and the staff at the front was very nasty. I would never go back to the hotel.

2

Nathan

Aug 21, 2024

·

Stayed 1 night

This place is gross. It stinks and is dirty. The pictures on Hotels App are very deceiving. This is the worst place I’ve ever stayed.

2

Kristin

Mar 20, 2023

·

Stayed 2 nights

Filthy, Tv didn’t work, Ac didn’t work , room smelled moldy , and we got stuck on the elevator. And the trash was over flowing in the hallways

2

Saadia

Oct 1, 2024

·

Stayed 1 night

The Sheets were stained and there was ants really bad . When I got in the room there was still food in the refrigerator from the last person that stayed in the room. The lights in the bathroom and sink area did not work !

4

ROGER

Sep 1, 2024

·

Stayed 2 nights

wyndham should remove their name from this property.It was dirty in side the sheets had stains on them,the room smelled like smoke ,the furniture was warned down.Most wyndham properties are outstanding this one has a 2 out of 5 rating.Never again wyndham.

2

Dural

Aug 25, 2024

·

Stayed 1 night

Place was nasty

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are dated and worn, with frequent maintenance issues (TVs, A/C, plumbing, outlets) and inconsistent in-room amenities; a few guests noted soft beds or a quiet stay.

Related guest reviews

2

khalill

Sep 8, 2024

·

Stayed 1 night

The guest service representative were great, but I was given a room that was not cleaned. It took to long to check in, I did the pre check in and still had to check with front desk. I was given a room with sheets that were stained. The room did not have a tv remote for the tv. Then I was given a remote that did not work. The key card did not work. No wash cloth or soap in the room.

6

Wilbur

Sep 18, 2024

·

Stayed 2 nights

Old furniture

2

David

May 14, 2023

·

Stayed 1 night

Check in slow, credit card declined although valid. $100 incidental deposit. For what? No water for sale or provided. Bed uncomfortable due to plastic sheet. AirCon loud. Fitness room, none of machines worked. No Aircon, no water or towels. No towels in room had to ask for them at reception. Pool closed. Breakfast almost non-existent. Very poor

6

carol

Jan 2, 2023

·

Stayed 19,344 nights

Was not the cleanest. You had to ask for everything or go downstairs and get things. No blanket for pullout couch and no comfortable for one of the beds.

4

Charles

Nov 10, 2023

·

Stayed 1 night

When reserving the room online for an overnight stay, I don't recall seeing that a $100 deposit was required. Upon check-in, I was shown the desk banner and may card has a pending charge with the stay and deposit. After five business days, I received bank confirmation that I was only charged the stay. There was damage to the sofa and light switch cover in the bathroom. The disinfectant used on the carpet was aggravating our breathing, so we cut the air on high and left for dinner. The environment was better upon return. I residents were noisy through the night. We left at 5 AM the next morning and found a person sleeping in the hallway. I will never stay at that location again.

2

George

May 9, 2023

·

Stayed 1 night

Waited like forever to be checked in.. then placed in a room that was very hot air wasn’t working it was like a sauna in that move to the 4th that room was occupied by someone else finally moved to the first floor floors dirty with stains in the rugs never again

4

Shardé

Sep 25, 2023

·

Stayed 4 nights

I’ve been staying here the last 3-4 years when I come to visit family. This is by far the worst experience I’ve had. I’m not sure if it just went down hill since changing to a Wyndham property or what. I had to switch rooms due to plumbing issues. I didn’t even mention that only three outlets worked in the room, Tv fuzzy as well as the fridge not properly functioning. The second room I was moved to was dated. Smelled like it had been sitting with no air circulating. We found dirty towels in the closet. Had to go buy some febreeze small spaces to make the room fresh being told that was the only “king size suite” they had available at that time and didn’t want to cause anymore fuss. The staff there were all polite and very punctual when we asked for the room to be serviced.

6

Tamara

Sep 17, 2023

·

Stayed 1 night

Stench in the hotel. I asked for a non smoking room and was put in a smoking room and charged $100 deposit for possible smoking damages. The couch had burns from previous smokers. The sinks were stopped up as well the tub. Never again.

4

George

May 15, 2023

·

Stayed 1 night

What a disappointment. Will never stay here again. When new it was probably very nice but it's like they are getting ready to close it now. Under-staffed. Very dirty. Horrible condition. We even saw (in our room) a small hole in the wall that had been stuffed with paper. TV in first room wouldn't even turn on so they moved us to another. That TV turned on but did not work--message popped up saying not enough power. No coffee cups. No glasses. No Kleenex. At first we thought the bottom sheet on bed was soiled but on closer look we saw that it was so threadbare it looked soiled. They said they provided a grab and take breakfast. There were six granola bars and a stand with some tangerines.

2

Reginald

Feb 27, 2023

·

Stayed 1 night

I didn't get the room that I had book. The refrigerator didn't work no toiletries in the bathroom. They didn't have face clothes available and air-condition barely worked, this has been my worst stay at a hotel.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Feedback is mixed: some found the staff friendly and helpful, but many reported slow or disorganized check-in, towel shortages, understaffing, and a $100 deposit with delayed refunds.

Related guest reviews

2

khalill

Sep 8, 2024

·

Stayed 1 night

The guest service representative were great, but I was given a room that was not cleaned. It took to long to check in, I did the pre check in and still had to check with front desk. I was given a room with sheets that were stained. The room did not have a tv remote for the tv. Then I was given a remote that did not work. The key card did not work. No wash cloth or soap in the room.

4

Mary

Aug 23, 2023

·

Stayed 2 nights

While we enjoyed are time by the end. This was not the best hotel. The room was missing a phone, TV didn't come on and the floor was soaked. The elevator was working on and off and their grab and go breakfast was two boxes of cereal. lol and the pool was broke. Look, we had a good time with the staff - they were wonderful. Really enjoyed the front desk employees. But overall I wouldn't book here again. I should have done better research.

2

Carolyn

Oct 23, 2023

·

Stayed 1 night

I stay 3 days,and it took 4 weeks to get back my deposit

4

Chelsea

Feb 23, 2025

·

Stayed 1 night

First off, the staff were very friendly! Property is very old and needs updating. Luckily the sheets were clean and the beds soft for the one night we were there. Only chose because of the price but probably wouldn’t book again

2

David

Apr 9, 2023

·

Stayed 1 night

Poor service the elevator was broken, advertise hot breakfast. There was no breakfast staff was unpleasant. I’m sorry I even came.

4

William

May 24, 2023

·

Stayed 1 night

Just really third rate. Couldn't do a wake call.

2

Sachelle

Sep 10, 2024

·

Stayed 2 nights

When I arrived to my room, it was smelly, dirty, stains on the sofa and stain on the bed and the carpet was dirty. You have people walking around in the hotel kids running around like they live there and the staff at the front was very nasty. I would never go back to the hotel.

2

Alemu

Sep 17, 2023

·

Stayed 2 nights

Location was good but the service was terrible!

4

Shardé

Sep 25, 2023

·

Stayed 4 nights

I’ve been staying here the last 3-4 years when I come to visit family. This is by far the worst experience I’ve had. I’m not sure if it just went down hill since changing to a Wyndham property or what. I had to switch rooms due to plumbing issues. I didn’t even mention that only three outlets worked in the room, Tv fuzzy as well as the fridge not properly functioning. The second room I was moved to was dated. Smelled like it had been sitting with no air circulating. We found dirty towels in the closet. Had to go buy some febreeze small spaces to make the room fresh being told that was the only “king size suite” they had available at that time and didn’t want to cause anymore fuss. The staff there were all polite and very punctual when we asked for the room to be serviced.

4

George

May 15, 2023

·

Stayed 1 night

What a disappointment. Will never stay here again. When new it was probably very nice but it's like they are getting ready to close it now. Under-staffed. Very dirty. Horrible condition. We even saw (in our room) a small hole in the wall that had been stuffed with paper. TV in first room wouldn't even turn on so they moved us to another. That TV turned on but did not work--message popped up saying not enough power. No coffee cups. No glasses. No Kleenex. At first we thought the bottom sheet on bed was soiled but on closer look we saw that it was so threadbare it looked soiled. They said they provided a grab and take breakfast. There were six granola bars and a stand with some tangerines.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Not enough information in reviews.

Related guest reviews

2

Alemu

Sep 17, 2023

·

Stayed 2 nights

Location was good but the service was terrible!

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast is often unavailable or very limited despite being advertised, with some reporting only minimal grab-and-go items and missing basics like coffee or creamer.

Related guest reviews

4

Mary

Aug 23, 2023

·

Stayed 2 nights

While we enjoyed are time by the end. This was not the best hotel. The room was missing a phone, TV didn't come on and the floor was soaked. The elevator was working on and off and their grab and go breakfast was two boxes of cereal. lol and the pool was broke. Look, we had a good time with the staff - they were wonderful. Really enjoyed the front desk employees. But overall I wouldn't book here again. I should have done better research.

2

James

Dec 8, 2022

·

Stayed 1 night

Bath tub and toilet were dirty, hair was on the bed, and even though breakfast was advertised there was non, not even coffee. Worst experience ever.

4

Dorett

Aug 19, 2024

·

Stayed 3 nights

The first room smells like smoke. No phone in room and entrace light didnt work. We were changed to a second room with a defective shower rod, red carpet stain. Outside the room next to ac in hallway was a used condom with its wrapper. For breakfast there was no creamer, no teabags. Garbage needs to be covered to reduce flies in dining area.

2

David

Apr 9, 2023

·

Stayed 1 night

Poor service the elevator was broken, advertise hot breakfast. There was no breakfast staff was unpleasant. I’m sorry I even came.

2

David

May 14, 2023

·

Stayed 1 night

Check in slow, credit card declined although valid. $100 incidental deposit. For what? No water for sale or provided. Bed uncomfortable due to plastic sheet. AirCon loud. Fitness room, none of machines worked. No Aircon, no water or towels. No towels in room had to ask for them at reception. Pool closed. Breakfast almost non-existent. Very poor

2

Samaria

Dec 16, 2022

·

Stayed 1 night

There is no breakfast amenities and its stated online that is has breakfast

2

Laura

Jun 20, 2023

·

Stayed 1 night

Terrible hotel. DO NOT STAY HERE! I had to ask for sheets for the sleeper sofa for my kids and I was told “most people don’t even know it pulls out. I don’t know if we even have sheets.” I was given sheets that didn’t fit and no blanket or pillows. No breakfast or pool as advertised. Dirty room. I’ve never left a bad hotel review. Ever. I repeat DO NOT STAY HERE!

4

George

May 15, 2023

·

Stayed 1 night

What a disappointment. Will never stay here again. When new it was probably very nice but it's like they are getting ready to close it now. Under-staffed. Very dirty. Horrible condition. We even saw (in our room) a small hole in the wall that had been stuffed with paper. TV in first room wouldn't even turn on so they moved us to another. That TV turned on but did not work--message popped up saying not enough power. No coffee cups. No glasses. No Kleenex. At first we thought the bottom sheet on bed was soiled but on closer look we saw that it was so threadbare it looked soiled. They said they provided a grab and take breakfast. There were six granola bars and a stand with some tangerines.

2

Sharla

Jun 9, 2023

·

Stayed 1 night

Rooms were filthy, literally stains everywhere, and needs to be renovated. No complimentary breakfast as advertised, pool was out of service, only 1 working ice machine on 1st floor. Whole place smells like weed. I can’t believe we paid double the price than most people because we booked online!

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1 $124	2	3
4	5	6	7	8	9	10
11	12	13 $123	14	15	16	17
18 $123	19 $111	20 $111	21	22 $110	23	24 $136
25	26 $110	27 $111	28	29 $111	30 $136	31 $136

AmericInn by Wyndham Stonecrest near Atlanta

About this property

Location

Room options

Studio, 2 Queen Beds

Studio, 1 King Bed

Studio, 2 Queen Beds, Accessible (Bathtub with Grab Bars)

Studio, 1 King Bed, Accessible (Bathtub with Grab Bars)

Studio, 1 King Bed, Accessible (Roll-In Shower)

Guest reviews of AmericInn by Wyndham Stonecrest near Atlanta

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about AmericInn by Wyndham Stonecrest near Atlanta

Prices for upcoming dates