Is parking available at the property?

Self parking is available on-site for a fee of AUD 25 per night. Parking height restrictions apply.

Does the property allow pets?

No pets are allowed at the property. Service animals are exempt from this policy.

What are the check-in and check-out times?

Check-in is from 2:00 PM until 8:00 PM, and check-out is by 10:00 AM. Early check-in and late check-out are available for an additional fee of AUD 25, subject to availability.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities in public areas. Specific details about room accessibility are not provided.

What is the location of the property in relation to key landmarks?

The property is located in West Melbourne, within a 15-minute walk of Marvel Stadium and Melbourne Central. It is approximately 1 mile from Crown Casino and 1.4 miles from the University of Melbourne.

Is there a swimming pool at the property?

Yes, the property features an indoor pool, which is accessible from 6:00 AM to 10:00 PM.

What are the policies for guests staying with children?

Children are welcome at the property. One child up to the age of 6 years can stay for free when using existing bedding in the parent or guardian's room.

What are the policies regarding extra beds and cribs?

The property does not offer cribs or rollaway beds. Extra beds are not available, and advance requests for additional bedding are not accommodated.

Spencer Street Apartments in Melbourne

What guests think

At Spencer Street Apartments, guests frequently praise the central CBD location and helpful front desk, with many finding clean, spacious apartments and great views, though experiences vary notably across buildings and room types.

Access to facilities is inconsistent: some enjoyed the indoor pool and sauna, while others reported being denied pool or gym use and noted parking is off-site despite on-site claims. Cleanliness feedback is mixed, ranging from spotless apartments to issues like dirty bathrooms, odors in hallways or units, and worn or damaged furnishings. Room comfort is uneven, with reports of small bedrooms and 'king' beds made from two singles, alongside units that match photos and feel quiet and comfortable. Expect a central base with variable quality, so check room and facility details carefully.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Feedback on amenities is mixed: some guests enjoyed the indoor pool and sauna, but several reported being denied pool or gym access depending on booking type or stay length. Parking appears off-site despite on-site claims.

Related guest reviews

2

Robert

8 Apr 2024

·

Stayed 2 nights

Don't believe their ads or even their initial email; asking you to confirm your ON-SITE PARKING before arrival, because THERE IS NO ONSITE PARKING - AT ALL - EVER!!!! It’s just a trick, the only parking is OFF-SITE (150m up the road). The offer of on-site parking is just a scam and gives no consideration for those of us who only booked with them because we need on-site parking for medical reasons. The manager also promised to refund my booking when I discovered this lie (all of 5 minutes after making it!) a representative who called later, also promised to cancelled and refund this booking – but no refund has been made! JUST MORE LIES!!!!!!

4

Hidenobu

8 Oct 2025

·

Stayed 6 nights

ショートステイだとジムは使えないと言われました。最初から正しい情報をだしてほしいです

Translate

2

Shane

7 Jan 2025

·

Stayed 6 nights

The communication was terrible,through lies and deception. We stayed 1 night ONLY because we had to rather then the week we had booked. The bathroom had a lot of mould. lies on having a pool or gym as advertised. Reception and manager were both extremely rude/not friendly, putting the blame on us. Highly wouldnt recommend booking there. Serval families checking in at the same time complained and were disappointed also.

10

Shaun

15 Apr 2024

·

Stayed 2 nights

Loved the layout, location and the indoor pool was a hit with the kids.

10

Shmuel

1 May 2024

·

Stayed 3 nights

Nice big clean apartment. It was really good that only things are that the power blew mid stay so I lost Wi-Fi connection and half the power outlets didn't work. And the TV isn't great quality and you can only use it for Netflix You can't use it for anything else even on your own accounts. Other than that it was really nice. However it was a bit cramped even though I had many rooms There wasn't a lot of space between cupboards and doors. Swimming pool is nice and hot with a nice sauna. Absolutely spectacular view from the balcony. The apartment came equipped with everything you could need from ironing board to washing machine in the apartment to having a portable fan as well.

6

Claire

22 Jul 2025

·

Stayed 2 nights

The apartment was great and clean however we booked and stayed at this accomodation because it stated there was a pool. We were advised we didn’t have access to the pool because we were in a one bedroom apartment and the kids were very upset. I would have booked elsewhere if I’d known.

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Cleanliness

Reviews are split: many describe clean apartments, while others report filthy bathrooms, odors in halls or units, and lapses like sticky floors or stained linens.

Related guest reviews

4

Sharon

20 Oct 2024

·

Stayed 2 nights

The images of this place do NOT accurately represent the state it is in. Furniture is in disrepair, floors were sticky, bed linen had stains and HAIR in the beds (not ours!), and we dare not sit on the couch. Added to this, there is no sound deadening, and as it's on Spencer St, the noise all night was crazy loud. When our plans changed, of course they do not refund. For a place that charges almost as much as the Hilton, this place is VERY OVER-RATED. Not recommended.

6

Marilyne

29 Oct 2025

·

Stayed 1 night

Bed lamp in bedroom didn’t go. Both toilets were absolutely filthy, extremely unhygienic.

6

Yvette Alexandra

9 Dec 2024

·

Stayed 2 nights

The unit was quite spacious, staff welcoming and had everything we needed. Beds comfy but the unit itself smelt like a smoker’s unit. The hallways also stunk. We were there for a funeral and not there for that long so didn’t have an opportunity to ask for a change of unit.

2

Shane

7 Jan 2025

·

Stayed 6 nights

The communication was terrible,through lies and deception. We stayed 1 night ONLY because we had to rather then the week we had booked. The bathroom had a lot of mould. lies on having a pool or gym as advertised. Reception and manager were both extremely rude/not friendly, putting the blame on us. Highly wouldnt recommend booking there. Serval families checking in at the same time complained and were disappointed also.

8

Hon Kei

26 Jun 2025

·

Stayed 2 nights

> I really enjoyed my stay at this hotel— the view was spectacular and the room facilities were modern and clean. However, I found that the kitchen utensils were a bit limited, especially the cooking pots, which made meal preparation a little difficult. Also, the mattress was quite soft and made it hard to get a comfortable night’s sleep. > >I hope the hotel can consider these points for future improvements, but overall it was a pleasant experience.

10

Helen

30 Dec 2025

·

Stayed 2 nights

The personnel were so nice! They waited late for us, and we're incredibly helpful. Having a manned reception desk made things very smooth. The flat is clean and simple and has a great view; everything we needed. Really happy with our stay.

10

Ebony

6 Nov 2024

·

Stayed 2 nights

Great property, we enjoyed our stay. Room was clean, quiet & looked exactly like the photos.

10

Marianne Van de

8 Sept 2023

·

Stayed 3 nights

Excellent reception staff, lovely clean apartments

6

Scott

9 Jun 2024

·

Stayed 3 nights

Appartment seemed dated, damage had been poorly repaired. Cabinet doors, floor and bathroom could have been cleaned better.

8

MICHAEL

22 May 2025

·

Stayed 2 nights

Enjoyed the stay. One downside was as soon as you come out of your room into hallway smelt like an Indian Restaurant.

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Rooms

Some units are spacious with modern facilities, good views, and match the photos, but others note dated or damaged furniture, small bedrooms, and 'king' beds made from two singles.

Related guest reviews

4

Sharon

20 Oct 2024

·

Stayed 2 nights

The images of this place do NOT accurately represent the state it is in. Furniture is in disrepair, floors were sticky, bed linen had stains and HAIR in the beds (not ours!), and we dare not sit on the couch. Added to this, there is no sound deadening, and as it's on Spencer St, the noise all night was crazy loud. When our plans changed, of course they do not refund. For a place that charges almost as much as the Hilton, this place is VERY OVER-RATED. Not recommended.

10

Timothy

11 Mar 2024

·

Stayed 2 nights

Great little apartment a stone's throw from the CBD with anything you would need. We managed to have 2 adults, a toddler and a baby in a 1 bedroom and managed to survive quite easily. Clean, spacious and the staff were lovely. Only small downside was the balcony condition had a bit to be desired but the whole inside of the apartment was perfect.

8

Hon Kei

26 Jun 2025

·

Stayed 2 nights

> I really enjoyed my stay at this hotel— the view was spectacular and the room facilities were modern and clean. However, I found that the kitchen utensils were a bit limited, especially the cooking pots, which made meal preparation a little difficult. Also, the mattress was quite soft and made it hard to get a comfortable night’s sleep. > >I hope the hotel can consider these points for future improvements, but overall it was a pleasant experience.

6

Hassan

8 Apr 2024

·

Stayed 5 nights

The bed is horrible. The joined two single-beds as a king bed.

10

Helen

30 Dec 2025

·

Stayed 2 nights

The personnel were so nice! They waited late for us, and we're incredibly helpful. Having a manned reception desk made things very smooth. The flat is clean and simple and has a great view; everything we needed. Really happy with our stay.

10

Ebony

6 Nov 2024

·

Stayed 2 nights

Great property, we enjoyed our stay. Room was clean, quiet & looked exactly like the photos.

10

Shmuel

1 May 2024

·

Stayed 3 nights

Nice big clean apartment. It was really good that only things are that the power blew mid stay so I lost Wi-Fi connection and half the power outlets didn't work. And the TV isn't great quality and you can only use it for Netflix You can't use it for anything else even on your own accounts. Other than that it was really nice. However it was a bit cramped even though I had many rooms There wasn't a lot of space between cupboards and doors. Swimming pool is nice and hot with a nice sauna. Absolutely spectacular view from the balcony. The apartment came equipped with everything you could need from ironing board to washing machine in the apartment to having a portable fan as well.

6

Garry

3 Aug 2025

·

Stayed 7 nights

We were very disappointed when we first walked in the apartment. The apartment itself was listed as a superior apartment and was in a completely different building and 200m walk away from the check-in at 392 Spencer St. Some of the furniture in the room had chips/damage and tardy although the positives are that the room had a washer/dryer, full sized fridge and a decent sofa and was a decent size. The bathrooms were both well equipped with fantastic showers with hot water and strong pressure. However, the bedrooms are very small and the King Sized bedroom was actually two single beds pushed together and there was no room to get into the bed from one side..

6

Hope

2 Apr 2024

·

Stayed 2 nights

I booked non-smoking but Expedia doesn’t guarantee just merely submits a “request”. The property had a very strong smoke smell which they attempted to cover with plug in air fresheners in every room. The dining table was very wobbly and falling apart. The king-sized bed was two twins pushed together with no joining features. The beds weren’t perfectly even and there was a gap that you felt while lying in the bed(s). The place is cheap but not a good value.

8

Man Kai Anthony

20 Nov 2023

·

Stayed 2 nights

The guest washroom is quite big but the shower cubicle inside the washroom is too small and the balcony of the master bedroom has been separated into halves with the second halves shared by the adjacent unit

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Service

Many guests praise friendly, helpful staff and smooth check-in, but some report poor communication, rudeness, and misleading information about facilities or parking.

Related guest reviews

2

Robert

8 Apr 2024

·

Stayed 2 nights

Don't believe their ads or even their initial email; asking you to confirm your ON-SITE PARKING before arrival, because THERE IS NO ONSITE PARKING - AT ALL - EVER!!!! It’s just a trick, the only parking is OFF-SITE (150m up the road). The offer of on-site parking is just a scam and gives no consideration for those of us who only booked with them because we need on-site parking for medical reasons. The manager also promised to refund my booking when I discovered this lie (all of 5 minutes after making it!) a representative who called later, also promised to cancelled and refund this booking – but no refund has been made! JUST MORE LIES!!!!!!

10

Min chu

19 Jul 2023

·

Stayed 7 nights

Rick service is very good.So friendly to customer. And answer all questions to us.

8

jaqui

24 Apr 2023

·

Friendly reception, lovely place, only complaint would be sofa bed was not comfortable other than that everything was great

10

Farhana Naz

26 Sept 2025

·

Stayed 3 nights

We had an amazing stay. Friendly staff with loads of knowledge to share being our first time to visit Melbourne.

6

Yvette Alexandra

9 Dec 2024

·

Stayed 2 nights

The unit was quite spacious, staff welcoming and had everything we needed. Beds comfy but the unit itself smelt like a smoker’s unit. The hallways also stunk. We were there for a funeral and not there for that long so didn’t have an opportunity to ask for a change of unit.

2

Shane

7 Jan 2025

·

Stayed 6 nights

The communication was terrible,through lies and deception. We stayed 1 night ONLY because we had to rather then the week we had booked. The bathroom had a lot of mould. lies on having a pool or gym as advertised. Reception and manager were both extremely rude/not friendly, putting the blame on us. Highly wouldnt recommend booking there. Serval families checking in at the same time complained and were disappointed also.

10

Maria

26 Apr 2023

·

Stayed 2 nights

Lovely place to stay very convenient and great staff

10

Helen

30 Dec 2025

·

Stayed 2 nights

The personnel were so nice! They waited late for us, and we're incredibly helpful. Having a manned reception desk made things very smooth. The flat is clean and simple and has a great view; everything we needed. Really happy with our stay.

10

Marianne Van de

8 Sept 2023

·

Stayed 3 nights

Excellent reception staff, lovely clean apartments

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AI-generated summary based on recent guest reviews

Location

Frequently praised for a central CBD setting with easy access to transport and major attractions; convenient for city visits.

Related guest reviews

10

Zealand

27 May 2023

·

Stayed 3 nights

Excellent property in the CBD

10

Jason

23 May 2023

·

Stayed 9 nights

Great place to stay and location excellent, it was very comfortable.

10

Donna

7 Sept 2025

·

Stayed 2 nights

Great apartment with easy access to the city and transport. Very safe and secure place.

10

Timothy

11 Mar 2024

·

Stayed 2 nights

Great little apartment a stone's throw from the CBD with anything you would need. We managed to have 2 adults, a toddler and a baby in a 1 bedroom and managed to survive quite easily. Clean, spacious and the staff were lovely. Only small downside was the balcony condition had a bit to be desired but the whole inside of the apartment was perfect.

10

Maria

26 Apr 2023

·

Stayed 2 nights

Lovely place to stay very convenient and great staff

8

Daz

4 Jul 2023

·

Stayed 2 nights

Great location, easy to walk to Melbourne big attractions. Will stay again.

10

Mary-Anne

14 Aug 2023

·

Stayed 4 nights

the property was located ideally for the purpose of our visit to Melbourne.

10

ANIL

28 Nov 2024

·

Stayed 5 nights

Great property , quiet and closer to all landmarks

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Dining

Not enough information in reviews.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5 $119	6 $120	7 $119	8 $225	9 $443	10 $505
11 $227	12 $164	13 $151	14 $163	15 $189	16 $338	17 $370
18 $161	19 $157	20 $157	21 $161	22 $179	23 $243	24 $226
25 $206	26 $184	27 $150	28 $149	29 $204	30 $286	31 $343

Su	Mo	Tu	We	Th	Fr	Sa
1 $203	2 $215	3 $215	4 $193	5 $186	6 $284	7 $258
8 $150	9 $171	10 $150	11 $427	12 $343	13 $358	14 $334
15 $157	16 $150	17	18 $157	19 $148	20 $318	21 $326
22 $157	23 $147	24 $157	25 $157	26 $617	27	28
29 $271	30

Spencer Street Apartments

About this property

Location

Room options

2 Bedrooms, 2 Bathrooms Executive Apartment with Balcony and Lower Floor

2 Bedrooms, 1 Bathroom Deluxe Apartment with Balcony

2 Bedrooms, 2 Bathrooms Superior Apartment with Balcony (Pool Access)

1 Bedroom Executive Apartment with Balcony

Guest reviews of Spencer Street Apartments

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Spencer Street Apartments

Prices for upcoming dates