Raymar Hotels Mardin

Aircondition was fine

I have totally stayed there 2 nights and 1 night through Expedia booking. I believe there is some communication problem between Expedia and the hotel's own management. I booked a room with breakfast but the hotel personal claimed the booking is room only. That is quite a disappointment, coz this is the first time i had this kind of booking problem with Expedia. I don't take the issue so seriously and continue my stay but it is not a pleasant issue to have on any kinda vacation. The hotel claimed extra payment if i would like to have breakfast and naturally i refused them. Anyway i belive The Expedia individual should discuss the effectiveness of communication link with hotel management to prevent future booking problems between customers and hotel management. Paying room and breakfast but not getting breakfast without extra payment is not a decent issue to have!

What a joke of a hotel. Expedia shows it right in the heart of Mardin Old City, but surprise—it’s actually 5 miles away in the middle of nowhere. Total false advertising. When I pointed this out, the receptionist couldn’t care less. He was loud, rude, and basically told me “not my problem, talk to Expedia, take it or leave it.” Wow, amazing customer service. If you enjoy being lied to, treated like garbage, and stranded far from the location you actually paid for, this is the perfect place for you. Otherwise, do yourself a favor and stay literally anywhere else.

Bathroom tiles are slippery when dry, wet and it is like walking on ice. No body soap is provided, although specifies so. Shampoo smeels like tobacco. Double bed (two twins put together) was the most uncomfortable bed I have ever slept on. Barely slept. Breakfast is average with majority food being extremely oily. Reception staff was friendly. Towels and slippers were changed rapidly when requested

I recommend it because it's comfortable, has good service, and there's a bus stop and a shopping center just a block away. The breakfast is delicious and plentiful. It's located in the new part of Mardin and is close to the airport shuttle. Ihigrecommend it. del inglés