Is parking available at the property?

Self parking is available on-site for a fee of JPY 1000 per night. Parking height restrictions apply.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 6:30 AM to 10:30 AM for a fee of approximately JPY 2750 for adults and JPY 1400 for children.

What are the standard check-in and check-out times?

Check-in time is at 3:00 PM and check-out time is at 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The property has limited wheelchair accessibility, including step-free entrances and accessible facilities. However, specific details about room accessibility may vary.

What is the location of the property in relation to key landmarks?

The hotel is located in the heart of Kumamoto, just steps from the Kumamoto Station Tourist Information Center and a short drive from attractions such as Sakura-no-baba Josaien and Kumamoto Castle, which is approximately 2.1 miles away.

What are the policies for guests staying with children?

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

What are the policies regarding extra beds and cribs?

Guests must contact the property in advance to reserve cribs or infant beds. Extra-person charges may apply and vary depending on property policy.

The Blossom Kumamoto Hotel in Japan

What guests think

Travellers consistently praise THE BLOSSOM KUMAMOTO for its superb convenience beside Kumamoto Station and Amu Plaza, spotless, modern and relatively spacious rooms, and especially warm, professional staff, with many also enjoying the large public bath and calming, elegant design.

Location feedback highlights immediate access to trains, trams and shops, though some find it less central for sightseeing and note minor train announcements. Facilities draw praise for the public bath with sauna, calm lobby areas, gym and coin laundry; however, parking access/signage and multi-elevator routes through the mall can be inconvenient, and laundry machines are limited. Breakfast is widely liked for quality and a mix of Japanese and Western items, yet a few mention slow refills or a limited range at times, and some room layouts (separate shower/vanity or darker lighting) don’t suit everyone. Expect a polished, station-adjacent stay with standout service and comfort.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Guests love the large public bath with sauna, tasteful lobby areas, a small gym and coin laundry, and many use discounted parking. Drawbacks include confusing or distant parking access, multi-elevator routes through the mall, and limited laundry machines.

Related guest reviews

10

Casey

Oct 8, 2025

·

Stayed 2 nights

Right on top of a huge mall and train station! Attached public bath! This was definitely the highlight hotel of our trip!

10

Akira

Nov 4, 2025

·

Stayed 2 nights

Immaculate public bath and dry sauna.

10

Carina

Feb 3, 2025

·

Stayed 1 night

Hotel staff very friendly and helpful. The only thing is that the tv has no option for international network nor connection to Netflix/Youtube.

8

Sze Wai

Sep 17, 2025

·

Stayed 1 night

Would have more bigger and clear sign to direct first time hotel guest with car for clear parking instructions! Since the hotel is location on top of the shopping mall and without any hotel driveway can drive up to the hotel main entrance.

10

Jian Sheng

Oct 21, 2025

·

Stayed 1 night

Excellent staff service and great onsen facilities

10

Yi-Hsuan

Aug 7, 2025

·

Stayed 2 nights

Overall is good. Service is nice. The staff is enthusiastic and kind. There is one thing I would like to mention. We booked a "two bed + one sofa bed" room and indicated we have 2 adults and 2 children. However, the room supplies are all for 3 persons. Extra supplies are sent to us after communication but it is a little inconvenient for us. There are washing machines in 9F but the amount is not enough. It is always occupied. Hope you can increase the numbers of washing machines if possible.

10

Ka Shing Jacky

May 28, 2025

·

Stayed 2 nights

Great hotel. Nice room. Huge public bath which open till 1am. You can also monitor the congestion level of the bath via the TV. Apparently they have massage service but I didnt have time to try and it is till quite late and cheap too. Just excellent hotel IMO

10

Wai Khuen

May 7, 2025

·

Stayed 2 nights

The hotel has a classy feel and room was spacious and well appointed. It has a great public bath and a gourmet coffee machine. Parking in AMU Plaza is convenient although it’s some distance from the hotel.

8

Jean

Apr 29, 2025

·

Stayed 1 night

In a very convenient location, located on the 9-12th floor of Amu Plaza. Hotel looks very new. Only complaint is there was limited parking lots near the direct lift access to the hotel unless you park further and have to lug your luggages thru the shopping mall. Best to message the hotel for the map for direct lift access parking lots before your trip. There is a Nepresso coffee machine near the public bath.

10

Tat Kai

Nov 26, 2024

·

Stayed 2 nights

Parking lot is still an issue, especially for those first time visiting. Overall is still very good.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Overall cleanliness and housekeeping are highly rated across rooms and public areas, with the hotel feeling new and well maintained. A few reports cite a smoke odor or stained linen (resolved quickly) and reduced cleaning frequency.

Related guest reviews

4

Ka Ki

Dec 19, 2024

·

Stayed 2 nights

On 18 Dec morning, after eating breakfast, I used the public female toilet on the lobby floor. I didn’t pay attention to the floor condition and stepped on a feces. This was a terrible , disgusting experience which I wouldn’t have imagined happening in a four-star hotel! I spent 15 minutes cleaning my shoes. I immediately expressed my disappointment and frustration to the staff in the front desk. Apart from expressing sympathy and apologies, the staff did nothing. I’s shocked there was not any compensation from the hotel until I checked out on 19 Dec. This is the worst hotel accommodation experience ever!!!

8

Seung Ho

Feb 22, 2025

·

Stayed 2 nights

Although it was a non-smoking room, there was a strong smell of cigarettes when I first entered, so I requested a room change. The staff apologized politely and promptly provided me with another room of the same type. However, it was disappointing that the issue was not identified during the cleaning process before assigning the room. The hotel's location is very convenient, as it is directly adjacent to Kumamoto Station and connected to Amu Plaza, making it easy for shopping and using public transportation. However, guests should be aware that train noise may be noticeable.

10

Nao

Oct 21, 2025

·

Stayed 1 night

客室は清潔で広々としていました。チェックイン時のスタッフの対応もとても丁寧で過ごしやすかったです。

Translate

10

Simon

Jan 22, 2026

·

Stayed 3 nights

Excellent hotel. Rooms spacious, well laid out, modern, clean and comfortable. The staff are so helpful.

10

John

Mar 23, 2025

·

Stayed 2 nights

Excellent staff. Very clean and very dark room for sleeping.

10

YI-CHIN

Feb 9, 2026

·

Stayed 2 nights

The staff was polite, friendly and helpful. The room was very cleaned and the breakfast was excellent.

10

Hideo

Nov 19, 2025

·

Stayed 4 nights

客室内は、清潔でした。

Translate

8

Homan

Jul 16, 2024

·

Stayed 1 night

Room facilities observed with deterioration, and some dirty found in the room and in the bed

6

John Michael

Nov 18, 2025

·

Stayed 2 nights

The physical property and location are very good; however, the new service levels (only every third day) are dismal, below the standards of budget Japanese business hotel.

10

Shek Fai

Sep 22, 2025

·

Stayed 2 nights

Overall it is a great place to stay. Only that there was dirt on the blanket sheet so I had to reduce the rating for cleanliness. The staff replaced the sheet for me quickly and it was all good.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are modern, quiet and relatively spacious for Japan, many with pleasant views and thoughtful layouts. Some find certain configurations impractical (separate shower/vanity, limited storage or darker lighting), and lower categories can feel tight.

Related guest reviews

10

Fred

Sep 12, 2025

·

Stayed 3 nights

Room size is bigger than expected Staff are friendly and polite.

10

CHUN SING ALEX

Oct 12, 2025

·

Stayed 2 nights

房間非常舒適，窗外景觀非常漂亮。浴室有浴缸就非常好

Translate

10

Simon

Jan 22, 2026

·

Stayed 3 nights

Excellent hotel. Rooms spacious, well laid out, modern, clean and comfortable. The staff are so helpful.

10

Bock Yang

Dec 9, 2024

·

Stayed 3 nights

Absolutely love Blossom hotel chains and Kumamoto's branch didn't disappoint as well. Staff is always ready to help out, room keeping was done impeccably and the location of the hotel is great with bus stations and JR trains right below. The only thing I wish was better was the wifi. It's definitely too slow and having stayed in other Blossom chains, I know it can be better.

10

Cher Ann

Dec 24, 2025

·

Stayed 1 night

New and modern room and reception

10

Kai Yuen Tommy

Nov 2, 2024

·

Stayed 2 nights

整體住宿體驗良好，特別工作服務人員的服務態度極佳，主動觀察客人需要及提供協助。只有一個地方是房間隔音待改善。

Translate

10

Erin

Oct 23, 2025

·

Stayed 2 nights

Love the location, right next to Kumamoto station, with direct access to the tram station and to a shopping mall below. Room was spacious with a good view.

8

Roy & Ivy

Jun 20, 2025

·

Stayed 4 nights

Pros: Located right smack outside the tram station, subway which is really convenient when I arrived from Hakata. The Toyota rent a car is also near the area so easy to pick up. Staffs were friendly, rooms are clean. sufficient amenities like shampoo, shower gel, toothbrush and toothpaste. Beside the Amu Plaza which is really convenient for shopping, except that everything closes at 8PM. Bed was really comfortable, I had a good sleep. My room faced the mountain view which I'm grateful for. Cons: Small rooms, I booked Moderate double room and it's really small, I have big luggages so it's a bit squeezy. My room faced the subway station so sometimes you can hear the announcement but it's not very loud but it might be light uncomfortable to people who are very sensitive to sounds.

8

SHUK LING

Dec 10, 2025

·

Stayed 2 nights

Everythings are good except the design of bathroom

10

Ngai Fung

Nov 7, 2025

·

Stayed 3 nights

Superb location, very convenient. The room is spacious and clean. Service is great and all the staff were very friendly and helpful. Definitely choose this hotel again if I travel to Kumamoto again.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service consistently stands out as warm, courteous and proactive, with smooth check-in/out and helpful guidance. Occasional lapses are mentioned in the restaurant or handling of perks, but these appear uncommon.

Related guest reviews

10

Christopher

Nov 8, 2025

·

Stayed 3 nights

Staff was very welcoming and helpful. Parked at the basement at the hotel and was given a QR code to discount the parking to 1,000 yen (go in once) or parked at Car Park 1 at the JR station (can go in/out multiple times) at 1,000 yen (with validated ticket from hotel reception). Dinner at the restaurant was very nice and prices reasonable (20% discount for hotel guests). Enjoyed our stay.

10

Wen-Lan

Nov 18, 2024

·

We love THE BLOSSOM KUMAMOTO! We were stunned by how beautiful and elegant this hotel is when we walked into the lobby. The facility is top notch and the staff are friendly and helpful. Location-wise, it is above the Amu Plaza right next to the Kumamoto train station. You can find plenty of shopping and dining options around this are. Plenty of famout restaurants have branches in Amu Plaza and Higo Yokamon Ichba Market. If you would like to stay in a hotel in Kumamoto close to the station, THE BLOSSOM KUMAMOTO is the best choice.

10

JUN WU ALAN

Nov 22, 2025

·

Stayed 3 nights

Attentive staff and nice amenities.

8

Ching Yieng

Nov 4, 2024

·

Stayed 3 nights

An average experience. No free room upgrade provided. Staff forgot to provide vip perks until the next day. Was asked to pay for a dinner fee when I did not opt for any dinners. It was probably recorded incorrectly to my room number. Not very elder friendly as well as there’s quite a distance from the mall to the hotel. And you got to change to different lifts in order to access to the lobby.

10

Nao

Oct 21, 2025

·

Stayed 1 night

客室は清潔で広々としていました。チェックイン時のスタッフの対応もとても丁寧で過ごしやすかったです。

Translate

10

Siu Wai

Mar 9, 2025

·

Stayed 1 night

From check-in to check-out, every interaction with staff was pleasant and professional. Easy access to public transport made exploring the city a breeze, it just next to the JR, Bus and Tram stations.

10

Rui

Sep 26, 2025

·

Stayed 1 night

Great location and great service

6

あきこ

May 18, 2025

·

Stayed 1 night

レストランの従業員の対応が良くなかった

Translate

10

SHO

Nov 7, 2024

·

Stayed 2 nights

総じて大変満足到着時の挨拶、チェックイン時の対応、周囲のスタッフの声掛け客室の設備、クオリティ共用部の設備、クオリティ満足しました。強いて言うなら、大浴場について私物を持参する方も多いと思う（シャンプー、髭剃り、洗顔料、サウナグッズ等）が置場が無いので、掛け湯と洗い場の間の壁面などにラックを設置してはどうでしょうか。（転倒防止でアンカー固定か、壁面へ目線高さでの取付等）あとはサウナ利用者は都度水分補給をしに脱衣所へ行くが床マットが入口のみの配置の為、水を飲む度に全身を拭きあげて給水場所へ行く必要がある。マットを給水場所への動線に敷き並べられないか。水風呂が無い所は唯一残念な所ではあったが、総合的に最高で文句なし次回以降、熊本市内の宿泊は其方一択で利用させていただきたいです。

Translate

10

Harmeet

Feb 2, 2026

·

Stayed 1 night

One of the best stays in the whole of Japan. The staff were so helpful, from the first step into the property they treat you like a 5* guest. Checkin was super simple, and they even do bookings on your behalf. Access to the station is next door, and the bus stops and trams are just outside. You get a free gift for your stay from a shop in Amu plaza just downstairs. Breakfast had a variety of Japanese and western. Everything felt like luxury. We would return in a heartbeat. Thanks for an unforgettable stay.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Excellent for transport: directly beside Kumamoto Station and connected to Amu Plaza, with trams and buses steps away. Some guests find it less central for downtown sightseeing and mention confusing parking routes or minor train announcements.

Related guest reviews

8

Seung Ho

Feb 22, 2025

·

Stayed 2 nights

Although it was a non-smoking room, there was a strong smell of cigarettes when I first entered, so I requested a room change. The staff apologized politely and promptly provided me with another room of the same type. However, it was disappointing that the issue was not identified during the cleaning process before assigning the room. The hotel's location is very convenient, as it is directly adjacent to Kumamoto Station and connected to Amu Plaza, making it easy for shopping and using public transportation. However, guests should be aware that train noise may be noticeable.

10

Anne-Maree

Sep 30, 2025

·

Stayed 1 night

The Blossum was a perfect spot for a one night stay in Kumamoto. The convenience of the hotel to the station was an added bonus.

10

HIROMI

Nov 19, 2025

·

Stayed 1 night

綺麗なホテルで駅のすぐそばで、ホテルにモールが併設されているので、ちょっとした空き時間も有効に使え、便利でした。観光のお得な移動手段もガイドして下さり、対応も満足でした。エスプレッソマシーンがあってフレーバーもいくつかあり、コーヒー好きなので、そのサービスも嬉しかったです。荷物をチェックイン、チェックアウト後も受付ではない場所にセルフの預かりスペースが設けられており、それも良いなと感じました。

Translate

8

May

Oct 25, 2024

·

Stayed 2 nights

Hotel was great and service was excellent but the location was inconvenient vis-à-vis the points of interest in the city unless you had a car (luckily we did). Rooms are spacious and the public baths are good. It’s a bit of a faff going through the car park, then the mall, to then get to the hotel; but you get used to it after a day - however if you have children or elderly people in your group, it would be massively inconvenient just based on the amount of walking and navigation you need to do to get yourself to the hotel from the parking lot and back. So we would probably not stay here next time due to the location and inaccessibility.

10

Daphne

Sep 28, 2025

·

Stayed 2 nights

Conveniently located next to Kumamoto station and right next to City Tram Stop. Clean and Comfortable room and hotel facilities.

10

Avalon

May 25, 2025

·

Stayed 4 nights

Room, hotel staff and facilities were absolutely brilliant. Beautiful room. A lovely place to stay! The hotel is above a plaza with plenty of shopping and food and right next to Kanazawa station and the Kumamoto Tram. You are slightly away from central Kumamoto so if you’re looking for more local eats and to walk around you have to take the short tram in (or bus)

10

Joseph

Sep 7, 2024

·

Stayed 2 nights

Being right next to Kumamoto station makes it extremely accessible.

10

Cayenne

Nov 26, 2025

·

Stayed 3 nights

位置十分方便，樓下有商場，商場內有食肆，車站/巴士站在旁邊，前往較遠地方亦十分方便。酒店內職員亦非常有禮。房間空間十分足夠，十分舒適

Translate

8

Seek mooi

Jun 12, 2025

·

Stayed 1 night

Good location. It is inside a shopping mall and very convenient to anywhere.

10

Ngai Fung

Nov 7, 2025

·

Stayed 3 nights

Superb location, very convenient. The room is spacious and clean. Service is great and all the staff were very friendly and helpful. Definitely choose this hotel again if I travel to Kumamoto again.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast is frequently praised for quality and a mix of Japanese and Western items, though peak times can feel crowded and some find selection or refills limited. On-site dining is generally positive with a few mixed experiences.

Related guest reviews

10

Mark

Nov 23, 2024

·

Stayed 2 nights

What’s fantastic hotel. Amazing staff, so helpful, we felt very pampered. We had two corner rooms,(well worth the small premium). One room had views of the bullet trains coming and going, plus sunset vistas. The other room had great views of the city and we saw a spectacular sunrise. The only issue we had was the restaurant in the evening, the food was disappointing and our order was incomplete and we were brought the wrong wine. The wine was resolved quickly, given the quality of the food we didn’t bother chasing up the missing dish The breakfast on the other hand was very good, great choice, both local and continental Fantastic parking and we loved the concession price Overall a fantastic stay, that was brilliant value for money in a great location

8

Sang K

Feb 28, 2025

·

Stayed 1 night

Very nice hotel, I would stay again. Only thing is breakfast was disappointing.

10

Sheila

Dec 26, 2024

·

Stayed 1 night

Convenient, clean, comfortable stay. Love the minimalist design! Check in was quick, breakfast very very busy, hotel sits right above Amu plaza, and right at the JR station, making shopping & transport convenient!

10

peichi

Feb 19, 2026

·

Stayed 2 nights

客房舒適乾淨，服務人員有禮貌，早餐多樣好吃

Translate

10

YASUHIRO

Feb 16, 2026

·

Stayed 1 night

スタッフ対応、部屋、ホテル内全ての清潔さが素晴らしい。朝食も豪華で美味しくいただきました。立地も最高でした。

Translate

10

YI-CHIN

Feb 9, 2026

·

Stayed 2 nights

The staff was polite, friendly and helpful. The room was very cleaned and the breakfast was excellent.

10

Yick Fan Lucas

Mar 5, 2025

·

Stayed 1 night

The hotel is above AMU plaza, where you can buy fruit and souvenirs easily. It is also right next to JR station, the bus station and the tram station. The location is convenient. Besides, the staff members are friendly and helpful. The breakfast is satisfactory and features a few specialties of the town.

10

noyoung

Jan 17, 2026

·

Stayed 2 nights

조식이 너무 맛있어여

Translate

8

Dorothy

Dec 14, 2025

·

Stayed 4 nights

Breakfast refills slow

10

Stephanie

Oct 29, 2024

·

Stayed 2 nights

They addressed all the questions I had. The breakfast selection was healthy and high quality but a bit limited. I think that’s ok if you have one or two day trip.

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7 $291
8 $172	9 $126	10 $148	11 $76	12 $196	13 $188	14 $346
15 $168	16 $161	17 $146	18 $156	19 $200	20 $178	21 $250
22 $344	23 $124	24 $146	25 $171	26 $146	27 $248	28 $248
29 $128	30 $115

Su	Mo	Tu	We	Th	Fr	Sa
		1 $126	2 $196	3 $129	4 $171	5 $197
6 $196	7 $121	8 $127	9 $124	10 $162	11 $147	12 $179
13 $121	14 $151	15 $170	16 $129	17 $213	18 $126	19 $187
20 $108	21 $99	22 $104	23 $106	24 $58	25 $110	26 $172
27 $131	28 $122	29 $121	30 $129	31 $181

THE BLOSSOM KUMAMOTO

About this property

Location

Room options

Deluxe Twin For 1 Person

Moderate Twin For 2 People

Moderate Twin For 1 Person

Premium Twin For 1 Person

Deluxe Twin For 2 People

Moderate Business Double For 2 People

Premium King For 2 People

Moderate Double For 1 Person

Deluxe Twin Room with Tatami Space For 1 Person

Deluxe Corner King For 2 People

Deluxe Twin For 3 People

Moderate Double For 2 People

Premium Twin For 2 People

Premium King For 1 Person

Deluxe Corner King For 1 Person

Moderate Business Double For 1 Person

Deluxe Twin Room with Tatami Space For 3 People

Deluxe Twin Room with Tatami Space For 2 People

Guest reviews of THE BLOSSOM KUMAMOTO

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about THE BLOSSOM KUMAMOTO

Considering this hotel for your Kumamoto trip?

Prices for upcoming dates