Funda Hotel

Very disappointing experience. The only positive point of this hotel is its good location. It is advertised as a four-star hotel, but in reality it does not even meet basic standards and feels closer to a one-star property. The staff do not speak English, which made communication very difficult. There was a strong smell of smoke everywhere in the hotel. They changed our room after we complained, but the new room still smelled of smoke. The rooms are very small, very noisy, the beds are uncomfortable, and cleanliness was below acceptable standards. Overall, the hotel did not feel well maintained or welcoming, and it was difficult to rest because of the noise. Breakfast was also disappointing. If you arrive after 8:00 a.m., many plates are empty and the food is not properly refilled, which is unacceptable for a hotel claiming four-star standards. What was even more frustrating was the situation with my family’s reservation. Their booking was non-refundable, but because their flights were cancelled, their travel agency contacted the hotel to request an exceptional gesture such as a partial refund or a voucher. The hotel did not reply, did not show any understanding for the situation, and kept the reservation active. This showed a complete lack of compassion and customer care. I would not recommend this hotel because of the poor service, misleading star rating, lack of communication, uncomfortable conditions, disappointing breakfast, and absence of humanity…

I can't say enough about this hotel. We had an outstanding experience. The rooms were modern, spacious, and clean. The staff were attentive, polite and fabulous. The location of the hotel was as good as you could expect - close to the edge of the manic and exciting Trabzon market area. The breakfast was an experience - lots of different foods and very high quality and great presentation. Overall, this hotel puts most of the many US hotels I've stayed in to shame. Thanks for the great experience!

Nice hotel for the price. Comfortable beds and a good breakfast. Close to the sea and the city center.

We really enjoyed our stay at the Funda Hotel. We booked for two nights and decided to stay for an extra night. The rooms are spotlessly clean, comfortable beds and excellent shower. Excellent breakfast with good choice of food. Friendly, helpful staff. Good location with shops and centre of town nearby.

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