Copal Tulum Hotel
65 $
/ Nacht
Ø-Preis September
Prices for Copal Tulum Hotel
Reisedaten auswählen, um Preise und Verfügbarkeit anzuzeigen
65 $
/ Nacht
Ø-Preis September
Monatliche Durchschnittspreise
In Copal Tulum Hotel liegt der Preis pro Nacht im günstigsten Monat (Oktober) durchschnittlich bei 65 $ und im teuersten Monat (Januar) bei 165 $, basierend auf den letzten 12 Monaten.
| Monat | Durchschnittspreis |
|---|---|
| Januar | 165 $ |
| Februar | 102 $ |
| März | 96 $ |
| April | 89 $ |
| Mai | 78 $ |
| Juni | 81 $ |
| Juli | 80 $ |
| August | 76 $ |
| September | 65 $ |
| Oktober | 65 $ |
| November | 73 $ |
| Dezember | 130 $ |
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Sep · 65 $
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Am teuersten: Januar (ca. 165 $)
Am günstigsten: Oktober (ca. 65 $)
Über diese Unterkunft
Gönn dir einen Besuch des Wellnessbereichs, der Massagen, Körperbehandlungen und Gesichtsbehandlungen bietet. Sicher wirst du die Freizeiteinrichtungen zu schätzen wissen, zu denen Folgendes gehört: 2 Außenpools, Fitnesscenter und Fahrradve...
Annehmlichkeiten
Gönn dir einen Besuch des Wellnessbereichs, der Massagen, Körperbehandlungen und Gesichtsbehandlungen bietet. Sicher wirst du die Freizeiteinrichtungen zu schätzen wissen, zu denen Folgendes gehört: 2 Außenpools, Fitnesscenter und Fahrradverleih. Kostenloses WLAN, ein Concierge-Service und Informationen zu Radtouren stehen ebenfalls zur Verfügung.
Annehmlichkeiten für Geschäftsreisende
Zum Angebot gehören ein Express-Check-in, ein Express-Check-out und eine rund um die Uhr besetzte Rezeption. Der Flughafentransfer (rund um die Uhr) ist kostenpflichtig; außerdem gibt es vor Ort Folgendes: Parken ohne Service (kostenlos).
Gastronomie
Genieße internationale Küche im Copal Gastro Bar, einem der 2 Restaurants dieses Hotels, oder nutz den Zimmerservice (bitte Zeiten beachten). Entspann dich mit einem erfrischenden Getränk an der Bar/Lounge oder der Poolbar. Gegen Gebühr wird täglich von 07:30 Uhr bis 11:30 Uhr ein nach Wunsch zubereitetes Frühstück angeboten.
Zimmer
Fühl dich in einem der 85 klimatisierten Zimmer mit Minibar und Smart-TV wie zu Hause. Dein Memory-Foam Bett bietet Daunenbettdecken und hochwertige Bettwaren. Ein WLAN-Internetzugang (kostenlos) ist ebenso verfügbar wie Satellitenempfang. Es gibt eigene Badezimmer mit Duschen, die über Regenduschen und Designer-Toilettenartikel verfügen.
Standort
Copal Tulum Hotel in Tulum (Zama) ist nur 15 Minuten Fahrt von Maya-Ruinen von Tulum und Strand von Tulum entfernt. Dieses Hotel im luxuriösen Stil ist 18,7 km von Xel-Há Park und 5,6 km von Playa Paraiso entfernt.
Was ist in der Nähe?
Krankenhaus von Tulum(0.9 Meilen)
Hunab Lifestyle Center(1 Meilen)
Jaguar Park(1 Meilen)
Dos Aguas Park(1.1 Meilen)
Holistika Kunstspaziergang(1.7 Meilen)
Zugang zum Jaguar-Park(2 Meilen)
Nationalpark Tulum(2.1 Meilen)
Jaguar-Aussichtspunkt Tulum(2.1 Meilen)
Temple of Doom(2.2 Meilen)
Cenote Calavera(2.2 Meilen)
Tulum-Turm(2.5 Meilen)
SFER IK(2.6 Meilen)
Strand von Tulum(2.9 Meilen)
Öffentlicher Strand von Las Palmas(3 Meilen)
Maya-Ruinen von Tulum(3.1 Meilen)
Flughafen Tulum Intl. (TQO)(25.5 Meilen)
Flughafen Cancún (CUN)(75.4 Meilen)
Parkmöglichkeiten
Flughafen-Shuttleservice
Pool
Babysitting/Kinderbetreuung
Informationsschalter für Ausflüge
Chemische Reinigung
Standort
Aldea Zama Ixchel, Zama, Tulum, Tulum, Bundesstaat Quintana Roo, Mexiko
Krankenhaus von Tulum (0.9 Meilen)
Hunab Lifestyle Center (1 Meilen)
Jaguar Park (1 Meilen)
Dos Aguas Park (1.1 Meilen)
Holistika Kunstspaziergang (1.7 Meilen)
Zugang zum Jaguar-Park (2 Meilen)
Zimmeroptionen
16
Luxury-Apartment, 2 Schlafzimmer, eigener Pool, Gartenblick
Zimmerdetails
1 Großes Doppelbett
, 2 Einzelbetten
und 1 Schlafsofa
Anzahl Schlafplätze 4
1776 ft²
Terrasse oder VerandaKlimaanlageWLAN (kostenlos)KücheEigener Pool
13
Deluxe-Studio, 1 King-Bett und Schlafsofa, Terrasse, Gartenblick
Zimmerdetails
1 Großes Doppelbett
und 1 Schlafsofa
Anzahl Schlafplätze 4
807 ft²
Terrasse oder VerandaKlimaanlageWLAN (kostenlos)Küche
8
Luxury-Apartment, 1 Schlafzimmer, Terrasse, Gartenblick
Zimmerdetails
2 Einzelbetten
und 1 Schlafsofa
Anzahl Schlafplätze 4
1023 ft²
Terrasse oder VerandaKlimaanlageWLAN (kostenlos)Küche
15
Premium-Apartment, 1 Schlafzimmer, eigener Pool, Gartenblick
Zimmerdetails
2 Einzelbetten
und 1 Schlafsofa
Anzahl Schlafplätze 4
1658 ft²
Terrasse oder VerandaKlimaanlageWLAN (kostenlos)KücheEigener Pool
12
Luxury-Studio, 1 King-Bett und Schlafsofa, eigener Pool, Gartenblick
Zimmerdetails
1 Großes Doppelbett
und 1 Schlafsofa
Anzahl Schlafplätze 4
1163 ft²
Terrasse oder VerandaKlimaanlageWLAN (kostenlos)KücheEigener Pool
19
Luxury Rooftop Apartment, 3 Bedrooms, Private Pool, Garden View
Zimmerdetails
3× Große Doppelbetten
und 1 Schlafsofa
Anzahl Schlafplätze 8
Terrasse oder VerandaKlimaanlageWLAN (kostenlos)Küche
16
Luxury-Apartment, 3 Schlafzimmer, eigener Pool, Gartenblick
Zimmerdetails
2 Große Doppelbetten
, 2 Einzelbetten
und 1 Schlafsofa
Anzahl Schlafplätze 8
2314 ft²
Terrasse oder VerandaKlimaanlageWLAN (kostenlos)KücheEigener Pool
14
Luxury-Apartment, 1 Schlafzimmer, eigener Pool
Zimmerdetails
2 Einzelbetten
und 1 Schlafsofa
Anzahl Schlafplätze 4
969 ft²
Terrasse oder VerandaKlimaanlageWLAN (kostenlos)KücheEigener Pool
16
Premium-Apartment, 2 Schlafzimmer, eigener Pool, Gartenblick
Zimmerdetails
1 Großes Doppelbett
, 2 Einzelbetten
und 1 Schlafsofa
Anzahl Schlafplätze 4
2303 ft²
Terrasse oder VerandaKlimaanlageWLAN (kostenlos)KücheEigener Pool
13
Luxury-Apartment, 2 Schlafzimmer, Terrasse, Gartenblick
Zimmerdetails
1 Großes Doppelbett
, 2 Einzelbetten
und 1 Schlafsofa
Anzahl Schlafplätze 4
1313 ft²
Terrasse oder VerandaKlimaanlageWLAN (kostenlos)Küche
9
Premium-Doppelzimmer, 1 King-Bett, eigener Pool, Gartenblick
Zimmerdetails
1 Großes Doppelbett
Anzahl Schlafplätze 2
786 ft²
Terrasse oder VerandaKlimaanlageWLAN (kostenlos)Eigenes BadEigener Pool
8
Deluxe-Doppelzimmer, 1 King-Bett, Terrasse
Zimmerdetails
1 Großes Doppelbett
Anzahl Schlafplätze 2
484 ft²
Terrasse oder VerandaKlimaanlageWLAN (kostenlos)Eigenes Bad
12
Luxury-Apartment, 4 Schlafzimmer, Gartenblick
Zimmerdetails
2 Große Doppelbetten
, 4× Einzelbetten
und 1 Schlafsofa
3100 ft²
Separater EssbereichTerrasse oder VerandaKlimaanlageWLAN (kostenlos)KücheEigener Pool
Guest reviews of Copal Tulum Hotel
8.5
Fantastisch
Basierend auf 1.003 verifizierten Bewertungen
Was Gäste sagen
KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
In aktuellen Bewertungen wird das Copal Tulum Hotel für seine üppige Dschungelumgebung, die ruhige Atmosphäre und das ausgesprochen freundliche Personal gelobt. Die Lage ist jedoch etwas ungünstig und erfordert Fahrräder oder Taxis, da die Straßen holprig sind und die Straßenbeleuchtung nach Einbruch der Dunkelheit begrenzt ist.
Mehr erfahrenWar das hilfreich?
Was Gäste sagen
In aktuellen Bewertungen wird das Copal Tulum Hotel für seine üppige Dschungelumgebung, die ruhige Atmosphäre und das ausgesprochen freundliche Personal gelobt. Die Lage ist jedoch etwas ungünstig und erfordert Fahrräder oder Taxis, da die Straßen holprig sind und die Straßenbeleuchtung nach Einbruch der Dunkelheit begrenzt ist.
Die Zimmer sind oft geräumig und komfortabel, einige mit Dachpool oder Plungepool, aber mehrere Gäste berichteten von dünnen Wänden oder lauten Verbindungstüren sowie gelegentlichen Abweichungen zwischen Fotos und tatsächlicher Zimmergröße oder -aufteilung. Die Rückmeldungen zur Sauberkeit sind unterschiedlich: Viele fanden die Bereiche tadellos, wiederkehrende Kommentare erwähnen jedoch Schimmel- oder Abwassergerüche, Ablagerungen in einigen privaten Pools und Versäumnisse im Reinigungsservice; einige Bewertungen berichteten auch von Bettwanzen. Strom- oder Wi-Fi-Unterbrechungen und kleinere Reparaturmängel wurden ebenfalls gelegentlich erwähnt. Insgesamt erwartet Sie ein wunderschöner, entspannender Aufenthalt mit herzlichem Service, aber überprüfen Sie die Zimmerdetails und seien Sie auf gelegentliche Pannen vorbereitet.
War das hilfreich?
KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Leistungen
Üppig gestaltete Anlage im Dschungelstil mit mehreren Pools (darunter ein Dachpool), zwei hoteleigenen Restaurants und einem angesehenen Spa; Fahrrad-/Rollerverleih und Parkplätze sind vorhanden. Zu den gemeldeten Nachteilen gehören unbeheizte private Pools, ein kleines oder veraltetes Fitnesscenter, begrenzte Liegen und gelegentliche Poolschließungen oder Renovierungen.
Ähnliche Gästebewertungen
10
Wyatt
18. Nov. 2025
·
Aufenthalt am 2 Nächte
Wonderful hotel with many pools and 2 great restaurants. Special thanks to the great staff.
Wonderful hotel with many pools and 2 great restaurants. Special thanks to the great staff.
10
Catherine
22. Aug. 2025
·
Aufenthalt am 3 Nächte
I had a fantastic time in Copal. They had complimentary parking but you could also rent a bike if you wanted. I ate in the gastrobar for breakfast and lunch, food was very good and prices were normal for what’s in the area. I stayed in a 1 bedroom jungle view room. The hotel itself is gorgeous, very peaceful, the staff is amazing. We mostly dealt with Johnny and he was so nice, gave us great restaurant recommendations, and overall a really welcoming presence. The kitchen comes equipped with basic kitchen ware such as cutlery, plates, cups, pans to cook in etc. We got a deep tissue massage from the healing spot, it was fantastic. The masseuse was very friendly and listened to what you requested, the price point was also very reasonable unlike many other spas that are overpriced. The hotel is located near the main avenue, you have a 7/11 and gas station less than 5 minutes away so that’s very convenient, and you have a supermarket about 7 minutes away. Getting on the main avenue is less than a 10 minute drive so it’s perfect if you plan on taking day trips you’re very close to the center and can pretty much go anywhere without much added commute time. The hotel is located within a 30-40 minute drive from the airport. The only negative I have on the hotel is that I think the maintenance on it could be a bit better. The shower and faucet has a lot of water build up, the kitchen drawer liners are a bit stained, there are some dents on the doors, etc. Small details.
I had a fantastic time in Copal. They had complimentary parking but you could also rent a bike if you wanted. I ate in the gastrobar for breakfast and lunch, food was very good and prices were normal for what’s in the area. I stayed in a 1 bedroom jungle view room. The hotel itself is gorgeous, very peaceful, the staff is amazing. We mostly dealt with Johnny and he was so nice, gave us great restaurant recommendations, and overall a really welcoming presence. The kitchen comes equipped with basic kitchen ware such as cutlery, plates, cups, pans to cook in etc. We got a deep tissue massage from the healing spot, it was fantastic. The masseuse was very friendly and listened to what you requested, the price point was also very reasonable unlike many other spas that are overpriced. The hotel is located near the main avenue, you have a 7/11 and gas station less than 5 minutes away so that’s very convenient, and you have a supermarket about 7 minutes away. Getting on the main avenue is less than a 10 minute drive so it’s perfect if you plan on taking day trips you’re very close to the center and can pretty much go anywhere without much added commute time. The hotel is located within a 30-40 minute drive from the airport. The only negative I have on the hotel is that I think the maintenance on it could be a bit better. The shower and faucet has a lot of water build up, the kitchen drawer liners are a bit stained, there are some dents on the doors, etc. Small details.
10
Emma
17. Aug. 2025
·
Aufenthalt am 4 Nächte
We really enjoyed our stay at Copal and I would stay again. The private rooftop pool was really special and the jungle views were amazing. The apartment was well equipped but could do with some more cutlery and a kettle. Before going, I was concerned about the area not feeling safe or being loud with development but this wasn’t the case. The area felt safe and convenient for getting to other parts of Tulum - I saw many women walking their dogs alone after dark. There is work going on in the area but I didn’t hear it and it didn’t affect Copal because of the jungle trees hiding it from view- I’m usually sensitive to this sort of thing. The roads and paths were fine and walkable -even with a pushchair. Nearby park for kids & on street parking readily available outside the hotel. We stayed with our toddler and he loved the main pool downstairs because it had shady parts. If you prefer sun, there is also the rooftop pool - or a private rooftop pool if you choose those rooms (which I thought was well worth it for us with a toddler during nap time). Small gym was helpful. You can rent bikes from the hotel but we didn’t. Overall, I would recommend Copal; it was actually my favourite hotel from our whole trip in Mexico (5 hotels in total). The only thing I would say, at the end of our stay my partner heard someone mention that we could visit Copal’s sister hotel for free. Not sure how true that is but it would have been nice to know since our final hotel was nearby to it.
We really enjoyed our stay at Copal and I would stay again. The private rooftop pool was really special and the jungle views were amazing. The apartment was well equipped but could do with some more cutlery and a kettle. Before going, I was concerned about the area not feeling safe or being loud with development but this wasn’t the case. The area felt safe and convenient for getting to other parts of Tulum - I saw many women walking their dogs alone after dark. There is work going on in the area but I didn’t hear it and it didn’t affect Copal because of the jungle trees hiding it from view- I’m usually sensitive to this sort of thing. The roads and paths were fine and walkable -even with a pushchair. Nearby park for kids & on street parking readily available outside the hotel. We stayed with our toddler and he loved the main pool downstairs because it had shady parts. If you prefer sun, there is also the rooftop pool - or a private rooftop pool if you choose those rooms (which I thought was well worth it for us with a toddler during nap time). Small gym was helpful. You can rent bikes from the hotel but we didn’t. Overall, I would recommend Copal; it was actually my favourite hotel from our whole trip in Mexico (5 hotels in total). The only thing I would say, at the end of our stay my partner heard someone mention that we could visit Copal’s sister hotel for free. Not sure how true that is but it would have been nice to know since our final hotel was nearby to it.
10
Maggie
14. Feb. 2023
·
Aufenthalt am 4 Nächte
Beautiful, relaxing, great staff, delicious food, gorgeous pools!
Beautiful, relaxing, great staff, delicious food, gorgeous pools!
10
clara
3. März 2025
·
Aufenthalt am 1 Nacht
Love the hotel and the inside environment. I’d have preferred if the pools were heated. Great service!!
Love the hotel and the inside environment. I’d have preferred if the pools were heated. Great service!!
10
Reynaldo
4. Juli 2025
·
Aufenthalt am 3 Nächte
Great boutique like hotel, great options with your own personal plunge pool. Great breakfast, lunch, and dining options. Loved the Jungle feel within the hotel.
Great boutique like hotel, great options with your own personal plunge pool. Great breakfast, lunch, and dining options. Loved the Jungle feel within the hotel.
10
Kasana
28. Juni 2025
·
Aufenthalt am 1 Nacht
Staff is so friendly. Everyone was so courteous and check out isnt until 12pm which is a benefit, they arranged a driver for us as well to pick us up from the airport. I will definitely be back. The room was also beautiful and spacious, came with its own pool. We only stayed one night. The food at their restaurant was also very delicious we ate there for dinner and breakfast and they have HOOKAH.
Staff is so friendly. Everyone was so courteous and check out isnt until 12pm which is a benefit, they arranged a driver for us as well to pick us up from the airport. I will definitely be back. The room was also beautiful and spacious, came with its own pool. We only stayed one night. The food at their restaurant was also very delicious we ate there for dinner and breakfast and they have HOOKAH.
6
Santiago
20. Feb. 2025
·
Aufenthalt am 1 Nacht
El gym todo estaba roto, viejo y no funcional
El gym todo estaba roto, viejo y no funcional
8
Petra
16. Apr. 2025
·
Aufenthalt am 2 Nächte
Nice relaxing place. One of the pools was closed so there wasn't much public pool/relaxation area available. Overall really great value for money and definitely a place that I can recommend.
Nice relaxing place. One of the pools was closed so there wasn't much public pool/relaxation area available. Overall really great value for money and definitely a place that I can recommend.
8
Elena
13. Feb. 2024
·
Aufenthalt am 4 Nächte
Overall, good stay for the money. The location is central to beach (about 10 mins drive) and the town area - you can walk there 15 mins walk. Lots of little cute cafes around the area that are walkable as well. Pool area is small and gym is tiny so if you are coming for that, then it’s not the right hotel probably but the rooms are beautiful and cozy.
Overall, good stay for the money. The location is central to beach (about 10 mins drive) and the town area - you can walk there 15 mins walk. Lots of little cute cafes around the area that are walkable as well. Pool area is small and gym is tiny so if you are coming for that, then it’s not the right hotel probably but the rooms are beautiful and cozy.
War das hilfreich?
KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Reinigung
Die Rückmeldungen sind gemischt: Viele Gäste beschreiben saubere Zimmer und Anlagen, aber wiederkehrende Kommentare erwähnen Schimmel- oder Abwassergerüche, Ablagerungen in einigen privaten Pools und Versäumnisse bei der Bereitstellung von Handtüchern; einige Bewertungen berichten auch von Bettwanzen.
Ähnliche Gästebewertungen
4
Samantha
27. Juli 2024
·
Aufenthalt am 3 Nächte
I booked the most expensive room and it had bed bugs. I woke up with over 36 bites all over my body when I alerted the staff they acted as if they didn't know about the problem until I told them I had photos. Then the story changed. I tried to allow them to make things right but unfortunately they blamed the pesticide company! There was loud construction being done every day. It was just not the experience I was looking for in a vacation. I would recommend a hotel closer to the beach with better reviews and food choices.
I booked the most expensive room and it had bed bugs. I woke up with over 36 bites all over my body when I alerted the staff they acted as if they didn't know about the problem until I told them I had photos. Then the story changed. I tried to allow them to make things right but unfortunately they blamed the pesticide company! There was loud construction being done every day. It was just not the experience I was looking for in a vacation. I would recommend a hotel closer to the beach with better reviews and food choices.
10
Sashawna
20. Nov. 2025
·
Aufenthalt am 2 Nächte
It was amazing clean and the staff was very nice would go again.
It was amazing clean and the staff was very nice would go again.
2
Christopher
23. Nov. 2025
·
Aufenthalt am 3 Nächte
BEWARE!! Mold!! The room smelled of a mildew stench, they offered us another room but we left the hotel. Then refused to give us a refund. Deplorable behavior and I will leave reviews on every platform I can find. They were completely friendly as we chose to leave the hotel and then withheld our money. They refused to give it back to the travel website. Sickening. DO NOT BOOK.
BEWARE!! Mold!! The room smelled of a mildew stench, they offered us another room but we left the hotel. Then refused to give us a refund. Deplorable behavior and I will leave reviews on every platform I can find. They were completely friendly as we chose to leave the hotel and then withheld our money. They refused to give it back to the travel website. Sickening. DO NOT BOOK.
6
Allison
18. Okt. 2024
·
Aufenthalt am 5 Nächte
The hotel was pretty and well kept. The staff were friendly and helpful and the onsite restaurants were amazing. The room was exceptionally moldy to the point where it was uncomfortable to be in and my allergies were very active making it hard to breath.
The hotel was pretty and well kept. The staff were friendly and helpful and the onsite restaurants were amazing. The room was exceptionally moldy to the point where it was uncomfortable to be in and my allergies were very active making it hard to breath.
6
BERNADETTE
17. Feb. 2025
·
Aufenthalt am 2 Nächte
The facilities beautiful, nice, room was clean but outside private pool area was dirty, dirty dishes left behind and pool was full of debri. Besides that, all was nice. Staff was very friendly.
The facilities beautiful, nice, room was clean but outside private pool area was dirty, dirty dishes left behind and pool was full of debri. Besides that, all was nice. Staff was very friendly.
6
Marc Nicolàs
26. Jan. 2025
·
Room was very dirty
Room was very dirty
10
Rafael
22. Apr. 2025
·
Aufenthalt am 3 Nächte
Great staff, hotel was clean and quiet
Great staff, hotel was clean and quiet
4
Tara
26. Jan. 2025
·
Aufenthalt am 5 Nächte
Health Warning!! ALERT! ALERT! The properties location is great! Staff is amazing! Mold amd mildew smell is why I'm giving them 2 stars. We checked another room out that was equivalent to our room and it was also mold and a mildew smell. We were informed by the hotel staff that it was the A/C units. They did come service the units and it temporarily solved the problem. The smell is embedded in all my clothes , suitcase, purse. This is a health hazard and should be fixed.
Health Warning!! ALERT! ALERT! The properties location is great! Staff is amazing! Mold amd mildew smell is why I'm giving them 2 stars. We checked another room out that was equivalent to our room and it was also mold and a mildew smell. We were informed by the hotel staff that it was the A/C units. They did come service the units and it temporarily solved the problem. The smell is embedded in all my clothes , suitcase, purse. This is a health hazard and should be fixed.
10
Gunther
14. Nov. 2025
·
Aufenthalt am 3 Nächte
The hotel and our room was spotless and spacious. Really had the feeling we had arrived at a little tranquil, relaxation oasis of calm in the bustling city. The staf were always very helpful in any questions we had. 10/10 would recommend.
The hotel and our room was spotless and spacious. Really had the feeling we had arrived at a little tranquil, relaxation oasis of calm in the bustling city. The staf were always very helpful in any questions we had. 10/10 would recommend.
2
Yixin
29. Dez. 2023
·
Aufenthalt am 5 Nächte
Unpleasant Odors and Poor Cleanliness Rating: ⭐️ My recent five-night stay at this hotel was far from satisfactory. The bathroom smelled like sewage from day one, and only one out of five rooms was adequately clean. The water had an off-putting odor, and the shower drain was dysfunctional, making for an uncomfortable and unsanitary experience. Overall, I strongly recommend looking elsewhere for accommodation.
Unpleasant Odors and Poor Cleanliness Rating: ⭐️ My recent five-night stay at this hotel was far from satisfactory. The bathroom smelled like sewage from day one, and only one out of five rooms was adequately clean. The water had an off-putting odor, and the shower drain was dysfunctional, making for an uncomfortable and unsanitary experience. Overall, I strongly recommend looking elsewhere for accommodation.
War das hilfreich?
KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Zimmer
Die Zimmer sind oft geräumig und komfortabel mit Dschungelblick und Optionen für Dach- oder Plungepools. Wiederkehrende Nachteile sind dünne Wände/Verbindungstüren, die Lärm verursachen, einige Zimmer sind kleiner oder dunkler als auf den Fotos dargestellt, und gelegentlich unzuverlässiges WLAN oder störrische Schlösser.
Ähnliche Gästebewertungen
10
Emma
17. Aug. 2025
·
Aufenthalt am 4 Nächte
We really enjoyed our stay at Copal and I would stay again. The private rooftop pool was really special and the jungle views were amazing. The apartment was well equipped but could do with some more cutlery and a kettle. Before going, I was concerned about the area not feeling safe or being loud with development but this wasn’t the case. The area felt safe and convenient for getting to other parts of Tulum - I saw many women walking their dogs alone after dark. There is work going on in the area but I didn’t hear it and it didn’t affect Copal because of the jungle trees hiding it from view- I’m usually sensitive to this sort of thing. The roads and paths were fine and walkable -even with a pushchair. Nearby park for kids & on street parking readily available outside the hotel. We stayed with our toddler and he loved the main pool downstairs because it had shady parts. If you prefer sun, there is also the rooftop pool - or a private rooftop pool if you choose those rooms (which I thought was well worth it for us with a toddler during nap time). Small gym was helpful. You can rent bikes from the hotel but we didn’t. Overall, I would recommend Copal; it was actually my favourite hotel from our whole trip in Mexico (5 hotels in total). The only thing I would say, at the end of our stay my partner heard someone mention that we could visit Copal’s sister hotel for free. Not sure how true that is but it would have been nice to know since our final hotel was nearby to it.
We really enjoyed our stay at Copal and I would stay again. The private rooftop pool was really special and the jungle views were amazing. The apartment was well equipped but could do with some more cutlery and a kettle. Before going, I was concerned about the area not feeling safe or being loud with development but this wasn’t the case. The area felt safe and convenient for getting to other parts of Tulum - I saw many women walking their dogs alone after dark. There is work going on in the area but I didn’t hear it and it didn’t affect Copal because of the jungle trees hiding it from view- I’m usually sensitive to this sort of thing. The roads and paths were fine and walkable -even with a pushchair. Nearby park for kids & on street parking readily available outside the hotel. We stayed with our toddler and he loved the main pool downstairs because it had shady parts. If you prefer sun, there is also the rooftop pool - or a private rooftop pool if you choose those rooms (which I thought was well worth it for us with a toddler during nap time). Small gym was helpful. You can rent bikes from the hotel but we didn’t. Overall, I would recommend Copal; it was actually my favourite hotel from our whole trip in Mexico (5 hotels in total). The only thing I would say, at the end of our stay my partner heard someone mention that we could visit Copal’s sister hotel for free. Not sure how true that is but it would have been nice to know since our final hotel was nearby to it.
8
Beyonce
1. Okt. 2024
·
Aufenthalt am 4 Nächte
The hotel is very nice, but the room I had paid for was so small in person but only the picture it looked so big and spacious, I had to pay more money at the property to get another room
The hotel is very nice, but the room I had paid for was so small in person but only the picture it looked so big and spacious, I had to pay more money at the property to get another room
10
Roberta
21. Jan. 2026
·
Aufenthalt am 2 Nächte
O quarto era super confortável, grande e bem equipado. Ganhamos um upgrade para um quarto com piacina particular.
O quarto era super confortável, grande e bem equipado. Ganhamos um upgrade para um quarto com piacina particular.
10
Yaofang
21. Nov. 2025
·
Aufenthalt am 2 Nächte
Very big and comfortable and pretty as seen in the pictures. Probably the most comfortable hotel we lived during this trip. It’s in an hotel area which is not so convenient if you want to shop around. But I feel there are enough things to do here for relaxing. There are 2 restaurants in the hotel and both are good but a bit pricy. The spa service is very good but also for a price. There are more good places to eat if you don’t mind walking around. It is true some of the roads nearby are terrible. But most of the roads are fine and this area feels very safe. Take your time if you drive here and the gps leads you to somewhere with bad road. There are normally other ways to avoid those bad roads. The private pool is not heat up so think about it when it’s not too hot. They don’t have free breakfast so we bought some bread and eggs and cook our own. They have full kitchen space which is very convenient in this case
Very big and comfortable and pretty as seen in the pictures. Probably the most comfortable hotel we lived during this trip. It’s in an hotel area which is not so convenient if you want to shop around. But I feel there are enough things to do here for relaxing. There are 2 restaurants in the hotel and both are good but a bit pricy. The spa service is very good but also for a price. There are more good places to eat if you don’t mind walking around. It is true some of the roads nearby are terrible. But most of the roads are fine and this area feels very safe. Take your time if you drive here and the gps leads you to somewhere with bad road. There are normally other ways to avoid those bad roads. The private pool is not heat up so think about it when it’s not too hot. They don’t have free breakfast so we bought some bread and eggs and cook our own. They have full kitchen space which is very convenient in this case
8
Louise
28. Feb. 2026
·
Aufenthalt am 6 Nächte
Personalen var trevliga, rummet bra. Dock väldigt lyhört.
Personalen var trevliga, rummet bra. Dock väldigt lyhört.
10
Helge
7. März 2025
·
Aufenthalt am 5 Nächte
Hotellet är väldigt trevligt. Ligger nära ett utsatt område i Tulum där det saknas gatulampor och är mörkt. Det var ofta kö till receptionen. Wifi var något osäkert, fick använda wifi tillhörande rummet bredvid. Restaurang och pool var väldigt trevliga.
Hotellet är väldigt trevligt. Ligger nära ett utsatt område i Tulum där det saknas gatulampor och är mörkt. Det var ofta kö till receptionen. Wifi var något osäkert, fick använda wifi tillhörande rummet bredvid. Restaurang och pool var väldigt trevliga.
8
Marquita
17. Juni 2025
·
Aufenthalt am 5 Nächte
I really enjoyed my stay at Copal. The staff was extremely friendly and prompt to all my requests. The location is in a great area and not that far from the city. I gave this property four stars because of the condition of my door. There were times that I could not lock it, which was kind of scary at night. But other than that, I would definitely stay here again.
I really enjoyed my stay at Copal. The staff was extremely friendly and prompt to all my requests. The location is in a great area and not that far from the city. I gave this property four stars because of the condition of my door. There were times that I could not lock it, which was kind of scary at night. But other than that, I would definitely stay here again.
10
Kristian Nygård
9. Feb. 2026
·
Aufenthalt am 5 Nächte
Nydelig hotell, rene og fine rom, flotte fasiliteter og rolig vibe og omgivelser. Personellet var også veldig hyggelige og behjelpelige. Det eneste minuset er at rommet vårt var egentlig del av et connected rom, men døren var låst slik at det ble to separate rom - og det var ekstremt lytt ned til det andre rommet/leiligheten under. Man kunne høre absolutt alt naboene gjorde og pratet om, til tross for at hotellet reklamerer for lydtette rom. Men gitt så hyggelig personale og flott hotell ellers, vil jeg uansett gi oppholdet 5 stjerner.
Nydelig hotell, rene og fine rom, flotte fasiliteter og rolig vibe og omgivelser. Personellet var også veldig hyggelige og behjelpelige. Det eneste minuset er at rommet vårt var egentlig del av et connected rom, men døren var låst slik at det ble to separate rom - og det var ekstremt lytt ned til det andre rommet/leiligheten under. Man kunne høre absolutt alt naboene gjorde og pratet om, til tross for at hotellet reklamerer for lydtette rom. Men gitt så hyggelig personale og flott hotell ellers, vil jeg uansett gi oppholdet 5 stjerner.
10
Reynaldo
4. Juli 2025
·
Aufenthalt am 3 Nächte
Great boutique like hotel, great options with your own personal plunge pool. Great breakfast, lunch, and dining options. Loved the Jungle feel within the hotel.
Great boutique like hotel, great options with your own personal plunge pool. Great breakfast, lunch, and dining options. Loved the Jungle feel within the hotel.
4
Timothy
5. Jan. 2025
·
Aufenthalt am 5 Nächte
The photos of the hotel rooms do not correlate to the room you are bookig.
The photos of the hotel rooms do not correlate to the room you are bookig.
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Dienstleistung
Der Service wird durchweg als freundlich und hilfsbereit an der Rezeption, beim Concierge und im Restaurant gelobt, mit einfacher WhatsApp-Kommunikation und Unterstützung bei der Organisation von Transport und Aktivitäten. Eine Minderheit berichtete von langsamen Reaktionszeiten, schlechter Problemlösung oder Warteschlangen beim Check-in.
Ähnliche Gästebewertungen
10
Catherine
22. Aug. 2025
·
Aufenthalt am 3 Nächte
I had a fantastic time in Copal. They had complimentary parking but you could also rent a bike if you wanted. I ate in the gastrobar for breakfast and lunch, food was very good and prices were normal for what’s in the area. I stayed in a 1 bedroom jungle view room. The hotel itself is gorgeous, very peaceful, the staff is amazing. We mostly dealt with Johnny and he was so nice, gave us great restaurant recommendations, and overall a really welcoming presence. The kitchen comes equipped with basic kitchen ware such as cutlery, plates, cups, pans to cook in etc. We got a deep tissue massage from the healing spot, it was fantastic. The masseuse was very friendly and listened to what you requested, the price point was also very reasonable unlike many other spas that are overpriced. The hotel is located near the main avenue, you have a 7/11 and gas station less than 5 minutes away so that’s very convenient, and you have a supermarket about 7 minutes away. Getting on the main avenue is less than a 10 minute drive so it’s perfect if you plan on taking day trips you’re very close to the center and can pretty much go anywhere without much added commute time. The hotel is located within a 30-40 minute drive from the airport. The only negative I have on the hotel is that I think the maintenance on it could be a bit better. The shower and faucet has a lot of water build up, the kitchen drawer liners are a bit stained, there are some dents on the doors, etc. Small details.
I had a fantastic time in Copal. They had complimentary parking but you could also rent a bike if you wanted. I ate in the gastrobar for breakfast and lunch, food was very good and prices were normal for what’s in the area. I stayed in a 1 bedroom jungle view room. The hotel itself is gorgeous, very peaceful, the staff is amazing. We mostly dealt with Johnny and he was so nice, gave us great restaurant recommendations, and overall a really welcoming presence. The kitchen comes equipped with basic kitchen ware such as cutlery, plates, cups, pans to cook in etc. We got a deep tissue massage from the healing spot, it was fantastic. The masseuse was very friendly and listened to what you requested, the price point was also very reasonable unlike many other spas that are overpriced. The hotel is located near the main avenue, you have a 7/11 and gas station less than 5 minutes away so that’s very convenient, and you have a supermarket about 7 minutes away. Getting on the main avenue is less than a 10 minute drive so it’s perfect if you plan on taking day trips you’re very close to the center and can pretty much go anywhere without much added commute time. The hotel is located within a 30-40 minute drive from the airport. The only negative I have on the hotel is that I think the maintenance on it could be a bit better. The shower and faucet has a lot of water build up, the kitchen drawer liners are a bit stained, there are some dents on the doors, etc. Small details.
10
Isatu
23. Feb. 2026
·
Aufenthalt am 4 Nächte
The staff kept the room clean everyday and was very polite and generous. The front desk staff was very friendly and helpful with any requests we may have had, especially jimmy who worked at the front desk.
The staff kept the room clean everyday and was very polite and generous. The front desk staff was very friendly and helpful with any requests we may have had, especially jimmy who worked at the front desk.
2
Tandeleya
18. Nov. 2025
·
Aufenthalt am 1 Nacht
We been going there almost once a month, if not more for years. You would think people we absolutely remember and recognize would treat us better. We have a mediocre service. Where they one a tip for just opening the door… They started to kick us out exactly at 12;00 where we actually had another day stay (which, no matter how many years we been loyal to Copal, would not refund, as we booked the wrong day). The mattresses and linens were great, now they have been changed. My husband and I woke up with out backs hurting.
We been going there almost once a month, if not more for years. You would think people we absolutely remember and recognize would treat us better. We have a mediocre service. Where they one a tip for just opening the door… They started to kick us out exactly at 12;00 where we actually had another day stay (which, no matter how many years we been loyal to Copal, would not refund, as we booked the wrong day). The mattresses and linens were great, now they have been changed. My husband and I woke up with out backs hurting.
10
Wayne
28. Jan. 2024
·
Aufenthalt am 9 Nächte
The staff at the Copal Tulum Hotel was the best part of my experience, every single one of them was very helpful right from the beginning. Even before I got there they took care of my airport pick up. Right as I got to the hotel Anna was there with a smile and a calming good vibe, Max was always available to help and give recommendations, Johnny at the excursion desk was absolutely charming and my boys Diego and Manuel at the restaurant always took care of me. The ambience of the hotel was great, very clean and most importantly clam and relaxing as advertised, which is exactly what i wanted. I’d definitely stay here again the next time I am in Tulum.
The staff at the Copal Tulum Hotel was the best part of my experience, every single one of them was very helpful right from the beginning. Even before I got there they took care of my airport pick up. Right as I got to the hotel Anna was there with a smile and a calming good vibe, Max was always available to help and give recommendations, Johnny at the excursion desk was absolutely charming and my boys Diego and Manuel at the restaurant always took care of me. The ambience of the hotel was great, very clean and most importantly clam and relaxing as advertised, which is exactly what i wanted. I’d definitely stay here again the next time I am in Tulum.
10
Tammy
28. Aug. 2025
·
Aufenthalt am 3 Nächte
One of the best hotels ever. If you want peace and quiet- good food, beautiful grounds, safety, and the most outstanding staff ever- you will love Copal. Ivy, Johnny, and Victor at the front desk were nothing short of amazing and friendly. The hostess/waitress Paola, was super helpful. She found us a driver that was half the price of the others. I cannot tell you how much I loved this hotel. You must go experience it for yourself. We are returning with our family!!
One of the best hotels ever. If you want peace and quiet- good food, beautiful grounds, safety, and the most outstanding staff ever- you will love Copal. Ivy, Johnny, and Victor at the front desk were nothing short of amazing and friendly. The hostess/waitress Paola, was super helpful. She found us a driver that was half the price of the others. I cannot tell you how much I loved this hotel. You must go experience it for yourself. We are returning with our family!!
10
James
30. Juni 2023
·
Aufenthalt am 4 Nächte
Where do I begin? Ana @ the front desk was awesome. Extremely helpful in answering all our questions and arranging our pick up and drop offs. Johnny also was great showing us around. Aaron @ the restaurant was awesome as well. Tomas our driver to and from the airport also was all you can ask for! The Hotel itself was super clean, the jungle vibe, A yoga set up every morning. This is just the vacation I needed. Relaxing and tranquil. Came here w family and they all enjoyed it as well. One more thing is the proximity to all beaches, excursions, and night life was the cherry on top!
Where do I begin? Ana @ the front desk was awesome. Extremely helpful in answering all our questions and arranging our pick up and drop offs. Johnny also was great showing us around. Aaron @ the restaurant was awesome as well. Tomas our driver to and from the airport also was all you can ask for! The Hotel itself was super clean, the jungle vibe, A yoga set up every morning. This is just the vacation I needed. Relaxing and tranquil. Came here w family and they all enjoyed it as well. One more thing is the proximity to all beaches, excursions, and night life was the cherry on top!
8
Marquita
17. Juni 2025
·
Aufenthalt am 5 Nächte
I really enjoyed my stay at Copal. The staff was extremely friendly and prompt to all my requests. The location is in a great area and not that far from the city. I gave this property four stars because of the condition of my door. There were times that I could not lock it, which was kind of scary at night. But other than that, I would definitely stay here again.
I really enjoyed my stay at Copal. The staff was extremely friendly and prompt to all my requests. The location is in a great area and not that far from the city. I gave this property four stars because of the condition of my door. There were times that I could not lock it, which was kind of scary at night. But other than that, I would definitely stay here again.
10
Tashara
5. Juli 2024
·
Aufenthalt am 4 Nächte
The staff was amazing! I stayed during hurricane Beryl and I felt so safe at the hotel. The staff gave us updates of what’s going on through WhatsApp. Anything you asked for they gave you. Everyone is extremely nice. The room was clean, pool amazing. There isn’t much of a view. You’re surrounded by trees but that wasn’t a problem for me. Food was great, especially the sushi served at the restaurant upstairs. I would recommend this hotel to everyone. I was skeptical because of the bad reviews but I loved my time here.
The staff was amazing! I stayed during hurricane Beryl and I felt so safe at the hotel. The staff gave us updates of what’s going on through WhatsApp. Anything you asked for they gave you. Everyone is extremely nice. The room was clean, pool amazing. There isn’t much of a view. You’re surrounded by trees but that wasn’t a problem for me. Food was great, especially the sushi served at the restaurant upstairs. I would recommend this hotel to everyone. I was skeptical because of the bad reviews but I loved my time here.
10
Joseph
19. Feb. 2024
·
The staff was helpful and friendly.
The staff was helpful and friendly.
10
Joseph
3. März 2025
·
Aufenthalt am 9 Nächte
Front desk staff very helpful, especially the attention and genuine concern for customers' satisfaction from Ivy.
Front desk staff very helpful, especially the attention and genuine concern for customers' satisfaction from Ivy.
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KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Standort
Es liegt in Aldea Zama, nur eine kurze Fahrt oder 10–15 Gehminuten von der Stadt und etwa 10–12 Autominuten vom Strand entfernt, mit nahegelegenen Convenience Stores. Mehrere Gäste fanden die umliegenden Straßen nachts dunkel oder uneben und die Straßen holprig, daher nutzen viele Fahrräder oder Taxis.
Ähnliche Gästebewertungen
10
Emma
17. Aug. 2025
·
Aufenthalt am 4 Nächte
We really enjoyed our stay at Copal and I would stay again. The private rooftop pool was really special and the jungle views were amazing. The apartment was well equipped but could do with some more cutlery and a kettle. Before going, I was concerned about the area not feeling safe or being loud with development but this wasn’t the case. The area felt safe and convenient for getting to other parts of Tulum - I saw many women walking their dogs alone after dark. There is work going on in the area but I didn’t hear it and it didn’t affect Copal because of the jungle trees hiding it from view- I’m usually sensitive to this sort of thing. The roads and paths were fine and walkable -even with a pushchair. Nearby park for kids & on street parking readily available outside the hotel. We stayed with our toddler and he loved the main pool downstairs because it had shady parts. If you prefer sun, there is also the rooftop pool - or a private rooftop pool if you choose those rooms (which I thought was well worth it for us with a toddler during nap time). Small gym was helpful. You can rent bikes from the hotel but we didn’t. Overall, I would recommend Copal; it was actually my favourite hotel from our whole trip in Mexico (5 hotels in total). The only thing I would say, at the end of our stay my partner heard someone mention that we could visit Copal’s sister hotel for free. Not sure how true that is but it would have been nice to know since our final hotel was nearby to it.
We really enjoyed our stay at Copal and I would stay again. The private rooftop pool was really special and the jungle views were amazing. The apartment was well equipped but could do with some more cutlery and a kettle. Before going, I was concerned about the area not feeling safe or being loud with development but this wasn’t the case. The area felt safe and convenient for getting to other parts of Tulum - I saw many women walking their dogs alone after dark. There is work going on in the area but I didn’t hear it and it didn’t affect Copal because of the jungle trees hiding it from view- I’m usually sensitive to this sort of thing. The roads and paths were fine and walkable -even with a pushchair. Nearby park for kids & on street parking readily available outside the hotel. We stayed with our toddler and he loved the main pool downstairs because it had shady parts. If you prefer sun, there is also the rooftop pool - or a private rooftop pool if you choose those rooms (which I thought was well worth it for us with a toddler during nap time). Small gym was helpful. You can rent bikes from the hotel but we didn’t. Overall, I would recommend Copal; it was actually my favourite hotel from our whole trip in Mexico (5 hotels in total). The only thing I would say, at the end of our stay my partner heard someone mention that we could visit Copal’s sister hotel for free. Not sure how true that is but it would have been nice to know since our final hotel was nearby to it.
10
Aimee
22. März 2024
·
Aufenthalt am 3 Nächte
Such a beautiful property, conveniently located. We were close to many restaurants and only a 10 min drive from the strip. The staff was wonderful and very helpful. Would definitely stay at Copal again when in Tulum.
Such a beautiful property, conveniently located. We were close to many restaurants and only a 10 min drive from the strip. The staff was wonderful and very helpful. Would definitely stay at Copal again when in Tulum.
8
Mikey
12. Jan. 2026
·
Aufenthalt am 8 Nächte
Room was clean although starting to show some wear and tear. Everything was as described and had ordered room service several times. The restaurants on site are a huge help for quick meals. There is an OXXO around the corner and it's about a 10 min walk into the heart of Aldea Zama.
Room was clean although starting to show some wear and tear. Everything was as described and had ordered room service several times. The restaurants on site are a huge help for quick meals. There is an OXXO around the corner and it's about a 10 min walk into the heart of Aldea Zama.
10
sulsa
27. Nov. 2025
·
Aufenthalt am 6 Nächte
Great service And close to restaurants and not 10-12 mins from the beach
Great service And close to restaurants and not 10-12 mins from the beach
10
Yesenia
4. Aug. 2023
·
Aufenthalt am 3 Nächte
Beautiful hotel. Super close to all the main attractions. Highly recommend this property .
Beautiful hotel. Super close to all the main attractions. Highly recommend this property .
10
Helge
7. März 2025
·
Aufenthalt am 5 Nächte
Hotellet är väldigt trevligt. Ligger nära ett utsatt område i Tulum där det saknas gatulampor och är mörkt. Det var ofta kö till receptionen. Wifi var något osäkert, fick använda wifi tillhörande rummet bredvid. Restaurang och pool var väldigt trevliga.
Hotellet är väldigt trevligt. Ligger nära ett utsatt område i Tulum där det saknas gatulampor och är mörkt. Det var ofta kö till receptionen. Wifi var något osäkert, fick använda wifi tillhörande rummet bredvid. Restaurang och pool var väldigt trevliga.
10
KENTON
1. Juli 2024
·
Aufenthalt am 4 Nächte
Zen setting with lush trees all around the facility. Clean hotel. The aerea around the hotel is average and dark at night. Really nothing the hotel can do. It's the city and government not taking care of the streets and the environment.
Zen setting with lush trees all around the facility. Clean hotel. The aerea around the hotel is average and dark at night. Really nothing the hotel can do. It's the city and government not taking care of the streets and the environment.
8
Marianna
12. März 2025
·
Aufenthalt am 7 Nächte
Staff is amazing, grounds are beautiful. The main pool is lovely and the restaurant was great. I feel the room could have used a little renovation and the location is a bit inconvenient I recommend renting bikes
Staff is amazing, grounds are beautiful. The main pool is lovely and the restaurant was great. I feel the room could have used a little renovation and the location is a bit inconvenient I recommend renting bikes
10
Carrie
20. Nov. 2023
·
Aufenthalt am 3 Nächte
Hotel Copal was a lovely oasis. Far enough from town to be quite yet close enough for a 15 me taxi ride to town
Hotel Copal was a lovely oasis. Far enough from town to be quite yet close enough for a 15 me taxi ride to town
8
Kyra
13. Juni 2025
·
Aufenthalt am 1 Nacht
It’s a lovely boutique hotel with a great design. It has greenery in the center and a great pool with restaurant that has good food. The upstairs rooftop pool is very nice as well. The neighborhood however, was a mix of people living in shantytown type of living. The cenote behind the hotel would be nice if they picked up the trash, but there’s a lot of it.
It’s a lovely boutique hotel with a great design. It has greenery in the center and a great pool with restaurant that has good food. The upstairs rooftop pool is very nice as well. The neighborhood however, was a mix of people living in shantytown type of living. The cenote behind the hotel would be nice if they picked up the trash, but there’s a lot of it.
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Gastronomie
Das hoteleigene Restaurant erhält durchweg gute Bewertungen - insbesondere das Kokoro Sushi Restaurant und das Frühstück - mit zuverlässigem Zimmerservice. Einige Gäste fanden die Preise hoch und wenige Gerichte uneinheitlich.
Ähnliche Gästebewertungen
10
Lauren
16. März 2025
·
Aufenthalt am 7 Nächte
Stayed here 2/26-3/5. Overall great experience. The property is super cute and well maintained. Staff is very helpful and friendly. The two restaurants are great, especially Kokoro! Would definitely stay here again!
Stayed here 2/26-3/5. Overall great experience. The property is super cute and well maintained. Staff is very helpful and friendly. The two restaurants are great, especially Kokoro! Would definitely stay here again!
10
felicia
16. Aug. 2025
·
Aufenthalt am 1 Nacht
Every thing I ate in both restaurants were amazingly good our room was so nice and comfortable all the staff are friendly and helpful loved this place
Every thing I ate in both restaurants were amazingly good our room was so nice and comfortable all the staff are friendly and helpful loved this place
8
Anjeli
29. Apr. 2023
·
The hotel, the lower ground pool, and the room looked nice. However, the room had dirty towels, and once we asked for clean ones, the service kept forgetting so we had to keep asking. Once we received the new towels they appeared dirty again. This was pretty bad service for such a relatively expensive hotel. The food in the restaurant was nice, but expensive. The hotel staff was kind, and offered services for planning your day / evening trip anywhere. The hotel is not far from the main Tulum beach, where all the restaurants and bars are.
The hotel, the lower ground pool, and the room looked nice. However, the room had dirty towels, and once we asked for clean ones, the service kept forgetting so we had to keep asking. Once we received the new towels they appeared dirty again. This was pretty bad service for such a relatively expensive hotel. The food in the restaurant was nice, but expensive. The hotel staff was kind, and offered services for planning your day / evening trip anywhere. The hotel is not far from the main Tulum beach, where all the restaurants and bars are.
10
Catherine
22. Aug. 2025
·
Aufenthalt am 3 Nächte
I had a fantastic time in Copal. They had complimentary parking but you could also rent a bike if you wanted. I ate in the gastrobar for breakfast and lunch, food was very good and prices were normal for what’s in the area. I stayed in a 1 bedroom jungle view room. The hotel itself is gorgeous, very peaceful, the staff is amazing. We mostly dealt with Johnny and he was so nice, gave us great restaurant recommendations, and overall a really welcoming presence. The kitchen comes equipped with basic kitchen ware such as cutlery, plates, cups, pans to cook in etc. We got a deep tissue massage from the healing spot, it was fantastic. The masseuse was very friendly and listened to what you requested, the price point was also very reasonable unlike many other spas that are overpriced. The hotel is located near the main avenue, you have a 7/11 and gas station less than 5 minutes away so that’s very convenient, and you have a supermarket about 7 minutes away. Getting on the main avenue is less than a 10 minute drive so it’s perfect if you plan on taking day trips you’re very close to the center and can pretty much go anywhere without much added commute time. The hotel is located within a 30-40 minute drive from the airport. The only negative I have on the hotel is that I think the maintenance on it could be a bit better. The shower and faucet has a lot of water build up, the kitchen drawer liners are a bit stained, there are some dents on the doors, etc. Small details.
I had a fantastic time in Copal. They had complimentary parking but you could also rent a bike if you wanted. I ate in the gastrobar for breakfast and lunch, food was very good and prices were normal for what’s in the area. I stayed in a 1 bedroom jungle view room. The hotel itself is gorgeous, very peaceful, the staff is amazing. We mostly dealt with Johnny and he was so nice, gave us great restaurant recommendations, and overall a really welcoming presence. The kitchen comes equipped with basic kitchen ware such as cutlery, plates, cups, pans to cook in etc. We got a deep tissue massage from the healing spot, it was fantastic. The masseuse was very friendly and listened to what you requested, the price point was also very reasonable unlike many other spas that are overpriced. The hotel is located near the main avenue, you have a 7/11 and gas station less than 5 minutes away so that’s very convenient, and you have a supermarket about 7 minutes away. Getting on the main avenue is less than a 10 minute drive so it’s perfect if you plan on taking day trips you’re very close to the center and can pretty much go anywhere without much added commute time. The hotel is located within a 30-40 minute drive from the airport. The only negative I have on the hotel is that I think the maintenance on it could be a bit better. The shower and faucet has a lot of water build up, the kitchen drawer liners are a bit stained, there are some dents on the doors, etc. Small details.
10
Cyra
1. März 2025
·
Aufenthalt am 4 Nächte
A lovely hotel with excellent staff and service. Restaurant had excellent food.
A lovely hotel with excellent staff and service. Restaurant had excellent food.
8
PIERRE
12. Okt. 2023
·
Aufenthalt am 3 Nächte
Really nice hotel, easy access to dining options, including excellent sushi restaurant on-site. Nice rooftop pool.
Really nice hotel, easy access to dining options, including excellent sushi restaurant on-site. Nice rooftop pool.
10
Reynaldo
4. Juli 2025
·
Aufenthalt am 3 Nächte
Great boutique like hotel, great options with your own personal plunge pool. Great breakfast, lunch, and dining options. Loved the Jungle feel within the hotel.
Great boutique like hotel, great options with your own personal plunge pool. Great breakfast, lunch, and dining options. Loved the Jungle feel within the hotel.
10
Claire
23. Sept. 2024
·
Aufenthalt am 3 Nächte
The pool and restaurant were very beautiful. The room was pretty good but the bathroom needs a bit of TLC. I would have liked for the scooters, bikes and tours offered by the hotel to be a bit cheaper. You can find much cheaper options nearby. We didn’t like Tulum very much, it was too expensive and touristy but we were glad we could come back to a nice hotel and relax in the pool.
The pool and restaurant were very beautiful. The room was pretty good but the bathroom needs a bit of TLC. I would have liked for the scooters, bikes and tours offered by the hotel to be a bit cheaper. You can find much cheaper options nearby. We didn’t like Tulum very much, it was too expensive and touristy but we were glad we could come back to a nice hotel and relax in the pool.
10
Byron
21. Okt. 2025
·
Aufenthalt am 3 Nächte
The breakfast was amazing Manuel and Eddie were amazing
The breakfast was amazing Manuel and Eddie were amazing
10
Arianna
11. Juni 2025
·
Aufenthalt am 3 Nächte
This hotel was beautiful! I had an amazing time during my stay for my birthday. I’d definitely visit again, the staff was very friendly. The restaurants were excellent as well. We also had great massages. 10/10 experience!
This hotel was beautiful! I had an amazing time during my stay for my birthday. I’d definitely visit again, the staff was very friendly. The restaurants were excellent as well. We also had great massages. 10/10 experience!
War das hilfreich?
KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
10
Christian
16. Jan. 2025
·
Aufenthalt am 4 Nächte
Es war wirklich wunderbar! Klare Empfehlung
Es war wirklich wunderbar! Klare Empfehlung
8
Tanja
12. Apr. 2023
·
Aufenthalt am 7 Nächte
Das Hotel bzw. die Anlage ist super schön. Die Restaurants in der Anlage sind sehr gut und das dortige Personal war sehr nett. Die Mitarbeiter an der Rezeption waren leider nicht so toll. Kaum Englischkenntnisse, schlechte Beratung beim Fahrradverleih. Zu keinem Geburtstag gab es leider nicht mal eine Kleinigkeit. Auf Anfrage aus der Heimat per Mail und per Telefon zwecks Organ einer Überraschung für mich, wurde erst gar nicht reagiert. Nach meinem Geburtstag bekam mein Mann dann ein „Sorry“ als Antwort. Leider sehr schade.
Das Hotel bzw. die Anlage ist super schön. Die Restaurants in der Anlage sind sehr gut und das dortige Personal war sehr nett. Die Mitarbeiter an der Rezeption waren leider nicht so toll. Kaum Englischkenntnisse, schlechte Beratung beim Fahrradverleih. Zu keinem Geburtstag gab es leider nicht mal eine Kleinigkeit. Auf Anfrage aus der Heimat per Mail und per Telefon zwecks Organ einer Überraschung für mich, wurde erst gar nicht reagiert. Nach meinem Geburtstag bekam mein Mann dann ein „Sorry“ als Antwort. Leider sehr schade.
10
Mathias
6. Sept. 2022
·
Aufenthalt am 1 Nacht
Super Zimmer mit eigenem Pool. Super bequemes Bett Poolbar in der Nähe zwe sehr tolle Restaurants zum essen. Zimmerservice für unser Frühstück war genial.
Super Zimmer mit eigenem Pool. Super bequemes Bett Poolbar in der Nähe zwe sehr tolle Restaurants zum essen. Zimmerservice für unser Frühstück war genial.
8
Jeanelle
18. Juli 2026
·
Aufenthalt am 1 Nacht
Our stay was very short but peaceful. Amenities and service were great. Clean and eco friendly environment! Unfortunately, my husband got sick after our dinner. Can’t really say from what but he was ok prior. It put a damper in us enjoying other services. The plunge pool room was a great feature but too cold to take a dunk. Gives a jacuzzi effect without bubbles but no option to for a warmer temperature. Overall, would recommend for couples or solo trip.
Our stay was very short but peaceful. Amenities and service were great. Clean and eco friendly environment! Unfortunately, my husband got sick after our dinner. Can’t really say from what but he was ok prior. It put a damper in us enjoying other services. The plunge pool room was a great feature but too cold to take a dunk. Gives a jacuzzi effect without bubbles but no option to for a warmer temperature. Overall, would recommend for couples or solo trip.
10
Kurtis
11. Juli 2026
·
Aufenthalt am 5 Nächte
Eddy, Gererado, Manuel are the best servers.
Eddy, Gererado, Manuel are the best servers.
Richtlinien der Unterkunft
Check-in
Check-out
Von 15:00 bis 00:00
Vor 12:00
Optionale Extras
Zusätzliche kostenpflichtige Dienstleistungen, die Sie anfragen können.
Mehr anzeigenHaben Sie eine Frage?
Sofortige KI-Antworten basieren auf den Informationen des Hotels.
Preise für kommende Reisedaten
September 2026
So. | Mo. | Di. | Mi. | Do. | Fr. | Sa. |
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Oktober 2026
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Günstiger
Teurer
Durchschnittlicher Preis pro Nacht aus den verfügbaren Tarifen, einschließlich Steuern und Gebühren.
Preise in USD für 2 Gäste, täglich aktualisiert.
- 2026-09-17: 74.69854883483886USD
- 2026-09-18: 69.97947316986084USD
- 2026-09-19: 62.43311375503539USD
- 2026-09-20: 62.669396918334954USD
- 2026-09-21: 64.01351685653687USD
- 2026-09-22: 69.81852749145507USD
- 2026-09-23: 69.81852749145507USD
- 2026-09-24: 69.81852749145507USD
- 2026-09-25: 70.24215922805786USD
- 2026-09-26: 70.4907514944458USD
- 2026-09-27: 70.24215922805786USD
- 2026-09-28: 71.08017118988036USD
- 2026-09-29: 70.27096795333861USD
- 2026-09-30: 70.27096795333861USD
- 2026-10-01: 71.23420994796753USD
- 2026-10-02: 83.41286016448974USD
- 2026-10-03: 83.41286016448974USD
- 2026-10-04: 83.41286016448974USD
- 2026-10-05: 83.41286016448974USD
- 2026-10-06: 83.41286016448974USD
- 2026-10-07: 83.41286016448974USD
- 2026-10-08: 83.41286016448974USD
- 2026-10-09: 83.41286016448974USD
- 2026-10-10: 83.41286016448974USD
- 2026-10-11: 83.41286016448974USD
- 2026-10-12: 83.41286016448974USD
- 2026-10-13: 83.41286016448974USD
- 2026-10-14: 83.41286016448974USD
- 2026-10-15: 83.41286016448974USD
- 2026-10-16: 83.41286016448974USD
- 2026-10-17: 83.41286016448974USD
- 2026-10-18: 83.41286016448974USD
- 2026-10-19: 83.41286016448974USD
- 2026-10-20: 83.41286016448974USD
- 2026-10-21: 83.41286016448974USD
- 2026-10-22: 83.41286016448974USD
- 2026-10-23: 83.41286016448974USD
- 2026-10-24: 83.41286016448974USD
- 2026-10-25: 84.29758460388183USD
- 2026-10-26: 84.29758460388183USD
- 2026-10-27: 83.41286016448974USD
- 2026-10-28: 83.41286016448974USD
- 2026-10-29: 83.41286016448974USD
- 2026-10-30: 116.38526423065184USD
- 2026-10-31: 116.38526423065184USD
- 2026-11-01: 116.38526423065184USD
- 2026-11-02: 106.68559476379394USD
- 2026-11-03: 107.8184871685791USD
- 2026-11-04: 107.8184871685791USD
- 2026-11-05: 107.8184871685791USD
- 2026-11-06: 116.38526423065184USD
- 2026-11-07: 116.38526423065184USD
- 2026-11-08: 116.38526423065184USD
- 2026-11-09: 106.68559476379394USD
- 2026-11-10: 106.68559476379394USD
- 2026-11-11: 106.68559476379394USD
- 2026-11-12: 106.68559476379394USD
- 2026-11-13: 116.38526423065184USD
- 2026-11-14: 116.38526423065184USD
- 2026-11-15: 116.38526423065184USD
- 2026-11-16: 106.68559476379394USD
- 2026-11-17: 106.68559476379394USD
Es wird ein Transferservice vom Flughafen angeboten (eventuell gegen Gebühr). Bitte teile der Unterkunft dazu vor der Anreise deine Ankunftszeit mit. Die entsprechenden Kontaktinformationen findest du auf deiner Buchungsbestätigung. Bitte kontaktiere die Unterkunft mindestens 24 Stunden vor der Anreise, um den Check-in zu arrangieren. Kontaktiere die Unterkunft bitte im Voraus, um Hinweise zum Check-in zu erhalten. Die Mitarbeiter der Rezeption heißen dich bei deiner Ankunft willkommen. Von der Unterkunft zur Verfügung gestellte Informationen werden ggf. mit automatischen Übersetzungstools übersetzt.
Der Check-in muss von einer Person durchgeführt werden, die mindestens 18 Jahre alt ist.
- Für zusätzliche Personen fallen möglicherweise Gebühren an, die abhängig von den Bestimmungen der Unterkunft variieren können.
- Beim Check-in werden ggf. ein Lichtbildausweis und eine Kreditkarte, Debitkarte oder Kaution in bar für unvorhergesehene Aufwendungen verlangt.
- Je nach Verfügbarkeit beim Check-in wird versucht, Sonderwünschen entgegenzukommen, sie können jedoch nicht garantiert werden. Eventuell fallen zusätzliche Gebühren an.
- Diese Unterkunft akzeptiert Kreditkarten, Debitkarten und Bargeld.
- Bargeldlose Transaktionen sind verfügbar
- Diese Unterkunft ist mit Sicherheitseinrichtungen wie einem Feuerlöscher, einem Rauchmelder, einem Sicherheitssystem, einem Erste-Hilfe-Kasten und Fenstergittern ausgestattet
- Diese Unterkunft verfügt über Außenbereiche wie Balkone oder Terrassen, die möglicherweise nicht für Kinder geeignet sind. Bei Bedenken wende dich am besten vor deiner Ankunft direkt an die Unterkunft, um sicherzustellen, dass dir ein passendes Zimmer zur Verfügung gestellt wird.
- Diese Unterkunft wird professionell gereinigt.
- Der Pool ist von 07:00 Uhr bis 21:00 Uhr geöffnet.
- Für Massageanwendungen und Behandlungen im Wellnessbereich sind Voranmeldungen erforderlich. Bitte setze dazu vor der Anreise mit diesem Hotel in Verbindung. Die entsprechenden Kontaktinformationen findest du auf deiner Buchungsbestätigung.
- Nur angemeldete Gäste erhalten Zugang zu den Zimmern.
- In dieser Unterkunft sind keine Haustiere gestattet, auch keine ausgebildeten Tiere wie z. B. Blindenhunde.
- Die Unterkunft wird professionell gereinigt.
- Es sind bargeldlose Zahlungsmethoden für alle Transaktionen verfügbar.
- Kontaktloser Check-in und kontaktloser Check-out sind verfügbar.
- Aufpreis für das nach Wunsch zubereitete Frühstück: ca. 360 MXN bis 360 MXN pro Person
- Gebühr für den Flughafentransfer: 2500 MXN pro Fahrzeug (Einzelfahrkarte), maximale Personenanzahl: 3
- Gebühr für den Flughafentransfer (Preis pro Kind): MXN 250 für eine Einzelfahrkarte, (Kinder bis 17 Jahre)
- Früher Check-in gegen Gebühr möglich (je nach Verfügbarkeit)
- Später Check-out gegen Gebühr möglich (je nach Verfügbarkeit)
Die oben aufgeführte Liste enthält vielleicht nicht alle Informationen. Gebühren und Kautionen enthalten eventuell keine Steuern und können sich ändern.
Beliebte Annehmlichkeiten
Parkmöglichkeiten
Flughafen-Shuttleservice
Pool
Babysitting/Kinderbetreuung
Informationsschalter für Ausflüge
Chemische Reinigung
Dienstleistungen
Informationsschalter für Ausflüge
Chemische Reinigung
Babysitting/Kinderbetreuung
Reinigung
Safe
Fahrradvermietung
Gepäckaufbewahrung
Schnelles Ein- und Auschecken
Waschsalon mit Selbstbedienung
Concierge Services
Parkmöglichkeiten
Parkmöglichkeiten
Flughafen-Shuttleservice
Kostenfreies Parken
Ladestation für Elektroautos
Parking Onsite
Internet
Kostenloses W-LAN
Aktivitäten
Pool
Sporttauchen
Pool im Freien
Bicycle Tour Information
Pool (Infinity)
Gartenmöbel
Pool (Rooftop)
Pool (Seasonal Outdoor)
Terrasse
Fitness Center (nearby)
Allgemein
Massage
Spa & Wellness Center
Körperanwendungen
Gesichtsanwendungen
Familienzimmer
Beach Sun Loungers