Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive
204 US$
/ noche
Promedio para septiembre
Precios para Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive
Selecciona fechas para ver precios y disponibilidad
204 US$
/ noche
Promedio para septiembre
Precios medios mensuales
En Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive, los precios por noche son de 189 US$ de media en el mes más barato (junio) y de 522 US$ en el mes más caro (diciembre), según los últimos 12 meses.
| Mes | Precio medio |
|---|---|
| enero | 290 US$ |
| febrero | 436 US$ |
| marzo | 333 US$ |
| abril | 268 US$ |
| mayo | 242 US$ |
| junio | 189 US$ |
| julio | 197 US$ |
| agosto | 257 US$ |
| septiembre | 204 US$ |
| octubre | 207 US$ |
| noviembre | 247 US$ |
| diciembre | 522 US$ |
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sept · 204 US$
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Más caro: diciembre (aprox. 522 US$)
Más barato: junio (aprox. 189 US$)
Acerca de esta propiedad
Relájate en el spa completo, que ofrece masajes y tratamientos faciales. La diversión está asegurada en este alojamiento, que ofrece 2 piscinas al aire libre, 2 bañeras de hidromasaje y un gimnasio. Encontrarás también conexión a Internet w...
Servicios
Relájate en el spa completo, que ofrece masajes y tratamientos faciales. La diversión está asegurada en este alojamiento, que ofrece 2 piscinas al aire libre, 2 bañeras de hidromasaje y un gimnasio. Encontrarás también conexión a Internet wifi gratis, servicios de conserjería y una peluquería.
Servicios empresariales
Tendrás un centro de negocios, tintorería y un servicio de recepción las 24 horas a tu disposición.
Comida
Acércate a uno de los 2 restaurantes de este hotel para comer algo, o aprovecha el servicio de habitaciones las 24 horas. Relájate con un refresco en el bar en la playa, en el bar junto a la piscina o en uno de los 4 bares con salón. Se ofrece un desayuno bufé gratuito todos los días de 07:00 a 12:00.
Habitaciones
Te sentirás como en tu propia casa en cualquiera de las 150 habitaciones con muebles diferentes, equipadas con artículos del minibar gratis y televisión de pantalla plana. Para los momentos de ocio, tienes una por satélite. El baño privado con ducha está provisto de artículos de higiene personal gratuitos y secadores de pelo. Entre las comodidades, se incluyen caja fuerte, cafetera y tetera y teléfono con y llamadas locales gratuitas.
Ubicación
Si decides alojarte en Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive de Puerto Morelos, estarás cerca de la playa y a menos de 15 minutos en coche de Plaza Central de Puerto Morelos y Playa Puerto Morelos. Además, este hotel con todo incluido se encuentra a 21,4 km de Playa Maroma y a 24 km de Club de golf Moon Palace.
Qué hay cerca
Colectivo de Artesanos de Puerto Morelos(1.3 millas)
Iglesia católica San José(1.3 millas)
Plaza Central de Puerto Morelos(1.3 millas)
Playa Ojo de Agua(1.4 millas)
Faro Inclinado(1.4 millas)
Playa Puerto Morelos(3.1 millas)
Monumento Ruta de los Cenotes(3.4 millas)
Santuario de la Esperanza y Cápsula del Tiempo(3.9 millas)
Jungle Spa(4 millas)
Jardín botánico Dr. Alfredo Barrera Marín(4.3 millas)
Bahía de Petempich(9.2 millas)
Campo de golf Playa Paraíso(10.2 millas)
Teatro Cirque du Soleil Boutique en Vidanta Riviera Maya(10.3 millas)
Club de campo El Rey Polo Country Club(10.5 millas)
Campo de golf Nicklaus Design(10.6 millas)
Cancún, Quintana Roo (CUN-Cancún Intl.)(17.9 millas)
Cozumel, Quintana Roo (CZM-A. Internacional de Cozumel)(42.7 millas)
Aeropuerto Internacional de Tulum (TQO)(86.8 millas)
Traslados al aeropuerto
Restaurante
Piscina
Habitaciones para no fumadores
Servicio de habitaciones
Mostrador turístico
Ubicación
SM3 M20 LT1 UP10 EL CID, Puerto Morelos, Estado de Quintana Roo, México
Colectivo de Artesanos de Puerto Morelos (1.3 millas)
Iglesia católica San José (1.3 millas)
Plaza Central de Puerto Morelos (1.3 millas)
Playa Ojo de Agua (1.4 millas)
Faro Inclinado (1.4 millas)
Playa Puerto Morelos (3.1 millas)
Opciones de habitación
7
Habitación familiar
Detalles de la oferta
2 Camas Dobles
y 1 Murphy Bed
Capacidad: 5
575 ft²
BalcónAire acondicionadoBaño privadoMinibar
7
Habitacion de Lujo con Tina
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
575 ft²
BalcónAire acondicionadoBaño privadoMinibar
7
Junior Suite con Tina Platinum
Detalles de la oferta
1 Cama Doble Extragrande
y 1 Cama Doble Grande
Capacidad: 4
573 ft²
BalcónAire acondicionadoBaño privadoMinibar
8
Suite de Tres Recamaras Platinum
Detalles de la oferta
2 Camas Dobles Extragrandes
y 2 Camas Dobles
Capacidad: 8
BalcónAire acondicionadoBaño privadoMinibar
7
Junior Suite
Detalles de la oferta
1 Cama Doble Extragrande
y 1 Murphy Bed
Capacidad: 4
575 ft²
BalcónAire acondicionadoBaño privadoMinibar
7
Junior Suite con Tina
Detalles de la oferta
1 Cama Doble Extragrande
y 1 Cama Doble Grande
Capacidad: 4
575 ft²
BalcónAire acondicionadoBaño privadoMinibar
7
Family Room Platinum
Detalles de la oferta
2 Camas Dobles
y 1 Murphy Bed
Capacidad: 5
575 ft²
BalcónAire acondicionadoBaño privadoMinibar
8
Suite de Dos Recamaras Platinum
Detalles de la oferta
1 Cama Doble Extragrande
y 2 Camas Dobles
Capacidad: 6
2232 ft²
BalcónAire acondicionadoBaño privadoMinibar
7
Junior Suite Platinum
Detalles de la oferta
1 Cama Doble Extragrande
y 1 Murphy Bed
Capacidad: 4
575 ft²
BalcónAire acondicionadoBaño privadoMinibar
7
Suite de una Recamara Platinum
Detalles de la oferta
1 Cama Doble Extragrande
y 1 Murphy Bed
Capacidad: 4
BalcónAire acondicionadoBaño privadoMinibar
8
Suite de una Recamara Platinum con Tina de Agua Caliente
Detalles de la oferta
1 Cama Doble Extragrande
y 1 Cama Doble Grande
Capacidad: 4
575 ft²
BalcónAire acondicionadoBaño privadoMinibarBañera de hidromasaje privada interiorBañera de hidromasaje privada
7
Habitacion de Lujo con Tina Platinum
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
575 ft²
BalcónAire acondicionadoBaño privadoMinibar
Reseñas de los huéspedes sobre Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive
8.1
Muy bueno
Basado en 1434 comentarios verificados
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
En numerosas reseñas, Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive es elogiado por sus modernas y bien cuidadas instalaciones, sus abundantes piscinas (incluidas opciones en la azotea) y la posibilidad de utilizar los servicios de los dos hoteles hermanos.
Más información¿Te ha sido útil?
Opiniones de los huéspedes
En numerosas reseñas, Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive es elogiado por sus modernas y bien cuidadas instalaciones, sus abundantes piscinas (incluidas opciones en la azotea) y la posibilidad de utilizar los servicios de los dos hoteles hermanos.
Las habitaciones son generalmente espaciosas, modernas y cómodas, aunque algunos huéspedes informaron sobre humedad u olores a moho y ocasionales ruidos de construcción o problemas de mantenimiento. La calidad de la comida se considera ampliamente buena, con muchas opciones, pero conseguir reservas para la cena puede ser difícil y el servicio a la habitación o los snacks junto a la piscina son limitados o lentos. La playa es la mayor decepción para muchos, con algas frecuentes, olor y una costa limitada, a veces no apta para nadar, por lo que la mayoría de los viajeros prefieren las piscinas. El servicio suele ser amable, pero a veces inconsistente, y la conexión Wi-Fi limitada a dispositivos o de pago es una molestia recurrente; en general, espere una estancia relajada y centrada en la piscina, más que una verdadera experiencia de playa o vida nocturna.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
Múltiples piscinas, áreas para adultos/solo adultos y jacuzzis son los puntos fuertes, y los huéspedes pueden utilizar las instalaciones de los tres hoteles El Cid con la ayuda de carros de golf. Las desventajas incluyen una playa pequeña o no apta para nadar con algas y olor, comida limitada junto a la piscina y Wi-Fi restringido a dos dispositivos o de pago.
Reseñas de huéspedes relacionadas
10
Victor Rafael de Caso
9 sept 2025
·
Se alojó 7 noches
Nice rooms, especially in new hotel section. Nice options of all inclusive, great service. Reservation for dinning must be performed every two days and only at front desk (outdated and inconvenient process) Beach cannot be used to swim (Sargassum). Other hotels have better beaches. Internet access is for one device per person (additional daily charges apply if you want to have internet in a different device) eg a computer, this is ridiculous.
Nice rooms, especially in new hotel section. Nice options of all inclusive, great service. Reservation for dinning must be performed every two days and only at front desk (outdated and inconvenient process) Beach cannot be used to swim (Sargassum). Other hotels have better beaches. Internet access is for one device per person (additional daily charges apply if you want to have internet in a different device) eg a computer, this is ridiculous.
8
Andrea
2 jul 2025
·
Se alojó 6 noches
If you’re looking for clear water or nice beach, look elsewhere. Hotel is nice, good restaurants-Dolores Market was the most variety and the Hacienda Mexican and Koto Hibachi were great and room service was provided. This hotel Ventus Ha is across the street from the beach, and most of the events and restaurants but golf cart rides are provided upon request at valet stand. The hotel is very clean and cared for, but there are wild animals running around like raccoons and coati. The beds were soft and the water pressure was great, with nice bathrooms. The seaweed was a bummer but not hotels fault. The pools were relaxing at Ventus Ha, the rooftop pool (adults only) was awesome. The Main Marina pool was super fun and exciting with the games, volleyball and jumping rock and slides. The drinks were always delicious and delivered poolside. Overall a great choice for food and service, but would stay elsewhere for a nicer beach.
If you’re looking for clear water or nice beach, look elsewhere. Hotel is nice, good restaurants-Dolores Market was the most variety and the Hacienda Mexican and Koto Hibachi were great and room service was provided. This hotel Ventus Ha is across the street from the beach, and most of the events and restaurants but golf cart rides are provided upon request at valet stand. The hotel is very clean and cared for, but there are wild animals running around like raccoons and coati. The beds were soft and the water pressure was great, with nice bathrooms. The seaweed was a bummer but not hotels fault. The pools were relaxing at Ventus Ha, the rooftop pool (adults only) was awesome. The Main Marina pool was super fun and exciting with the games, volleyball and jumping rock and slides. The drinks were always delicious and delivered poolside. Overall a great choice for food and service, but would stay elsewhere for a nicer beach.
8
Leia T
3 jun 2025
·
Se alojó 6 noches
This property is actually one big complex of three resorts. The Ventus Ha is across the major resort road from the beach. The food was great at El Cid, and it's kid friendly. Drawbacks: spread out, no food at the pools, no food options at bars. Entertainment in the evenings was good and engaging for kids too, but seems like an afterthought since they just put chairs out in the grass. Also get your dinner reservations asap because there were not enough for all guests. Plenty of lobby and deck bars. The dinner buffet is good, but some of the other restaurants were outstanding. I will describe all three resorts here: Ventus Ha: on the lagoon side of the property. Includes: two large, quiet pools with zero entry, large hot tubs, no shade. One breakfast buffet, one full-service lunch, two full-service dinner, one rooftoop bar with pool. Ventus: large quiet pool with a zero entry area, two bridges, two waterfalls. Rooms with their own swim out pools facing the main pool area. Beach (more seaweed happening at Ventus than Marina, but they were working on it). Adult only pool with infinity edge facing beach, adult only hot tubs, deck, bars. Fitness center, spa. Kids club with fun activities. Pickleball center. Lunch food court that serves most of the 3 resorts'patrons 12-5. French restaurant. El Cid Marina: Dinner buffet. Main pool with resort entertainment & swim up bar, waterslide & jump. Rooftop bar. Watersports & dolphins available. Mexican and seafood restaurants.
This property is actually one big complex of three resorts. The Ventus Ha is across the major resort road from the beach. The food was great at El Cid, and it's kid friendly. Drawbacks: spread out, no food at the pools, no food options at bars. Entertainment in the evenings was good and engaging for kids too, but seems like an afterthought since they just put chairs out in the grass. Also get your dinner reservations asap because there were not enough for all guests. Plenty of lobby and deck bars. The dinner buffet is good, but some of the other restaurants were outstanding. I will describe all three resorts here: Ventus Ha: on the lagoon side of the property. Includes: two large, quiet pools with zero entry, large hot tubs, no shade. One breakfast buffet, one full-service lunch, two full-service dinner, one rooftoop bar with pool. Ventus: large quiet pool with a zero entry area, two bridges, two waterfalls. Rooms with their own swim out pools facing the main pool area. Beach (more seaweed happening at Ventus than Marina, but they were working on it). Adult only pool with infinity edge facing beach, adult only hot tubs, deck, bars. Fitness center, spa. Kids club with fun activities. Pickleball center. Lunch food court that serves most of the 3 resorts'patrons 12-5. French restaurant. El Cid Marina: Dinner buffet. Main pool with resort entertainment & swim up bar, waterslide & jump. Rooftop bar. Watersports & dolphins available. Mexican and seafood restaurants.
10
Shalini
29 jun 2025
·
Se alojó 7 noches
We stayed at Ventus Ha from June 21-28 and it was incredible. The three resorts are easily walkable, even though there are many golf carts for you to catch a ride. It's about 90 seconds from Ventus Ha lobby to Ventus lobby, it feels like all three are one hotel so don't worry about that.
We stayed at Ventus Ha from June 21-28 and it was incredible. The three resorts are easily walkable, even though there are many golf carts for you to catch a ride. It's about 90 seconds from Ventus Ha lobby to Ventus lobby, it feels like all three are one hotel so don't worry about that.
10
Alan
30 oct 2025
·
Se alojó 8 noches
We stayed at Ventus HA for 9 days. Great resort with lots of restaurants, clean rooms and nice pools. Easy to get around three hotels with golf carts service that they provide. The only thing that wasn’t as nice is the beach but for the price and quality of the food I’d say it totally worth it.
We stayed at Ventus HA for 9 days. Great resort with lots of restaurants, clean rooms and nice pools. Easy to get around three hotels with golf carts service that they provide. The only thing that wasn’t as nice is the beach but for the price and quality of the food I’d say it totally worth it.
10
Dakota
4 jul 2025
·
Se alojó 6 noches
Overall a great 6 night stay. The beach is an underwhelming part of the resorts but overall a fantastic stay.
Overall a great 6 night stay. The beach is an underwhelming part of the resorts but overall a fantastic stay.
10
Brian
16 ago 2025
·
Se alojó 5 noches
Friendly staff, nice big property with a lot of pools, even rooftop adults only ones. A lot of bars and great drinks. You never go hungry. Food was great and a lot of variety. Our room was really nice and got cleaned everyday. Property grounds are kept clean and plants trimmed. Golf carts are available for transportation. Pool bathrooms are kept real clean and stocked up with toiletries.
Friendly staff, nice big property with a lot of pools, even rooftop adults only ones. A lot of bars and great drinks. You never go hungry. Food was great and a lot of variety. Our room was really nice and got cleaned everyday. Property grounds are kept clean and plants trimmed. Golf carts are available for transportation. Pool bathrooms are kept real clean and stocked up with toiletries.
10
Joshua
27 oct 2025
·
Se alojó 5 noches
The property and staff is amazing. ALL the restaurants serve great food and each has its own vibe. Delores was our favorite with all the different stations they have. The pools were all great and the big hot tubs felt great to relax in. The adults only bar was very enjoyable. Our child loved the kids club and the kids club staff kept us well informed of the activities for the day.
The property and staff is amazing. ALL the restaurants serve great food and each has its own vibe. Delores was our favorite with all the different stations they have. The pools were all great and the big hot tubs felt great to relax in. The adults only bar was very enjoyable. Our child loved the kids club and the kids club staff kept us well informed of the activities for the day.
10
Thomas
2 jul 2025
·
Se alojó 4 noches
This property was real quiet. Nice pools. Good food. Feel free to explore other El Cid properties when you are there. Room Service 24/7 with real delicious food. Everything was good except the beach was full of seaweed and they are doing a lot to keep the beach clean.
This property was real quiet. Nice pools. Good food. Feel free to explore other El Cid properties when you are there. Room Service 24/7 with real delicious food. Everything was good except the beach was full of seaweed and they are doing a lot to keep the beach clean.
10
Katelyn
23 oct 2025
·
Se alojó 7 noches
We really enjoyed our stay- it was clean, air conditioned in many areas, the bars, food, and amenities were great! The property is split in two - Ventus Ha on one side and Marina El Cod/Ventus on the other- they have golf carts to take people around but we never used them, the whole property s very walkable. The beach area is small, not a huge place and only a few chairs . We enjoyed the pool more- lots of space! There’s a free bike tour to puerto morales we enjoyed - the bikes are not like mountain bikes, so bear this in mind - you need to maneuver the bikes a lot. Highly recommend this resort!
We really enjoyed our stay- it was clean, air conditioned in many areas, the bars, food, and amenities were great! The property is split in two - Ventus Ha on one side and Marina El Cod/Ventus on the other- they have golf carts to take people around but we never used them, the whole property s very walkable. The beach area is small, not a huge place and only a few chairs . We enjoyed the pool more- lots of space! There’s a free bike tour to puerto morales we enjoyed - the bikes are not like mountain bikes, so bear this in mind - you need to maneuver the bikes a lot. Highly recommend this resort!
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
Las reseñas describen con frecuencia la propiedad y las habitaciones como muy limpias y bien mantenidas, con personal de limpieza visible en todo momento. Un número menor de reseñas señala fallos como habitaciones sin limpiar, llegadas con suciedad o preocupaciones por el moho/olor.
Reseñas de huéspedes relacionadas
10
Mary Gayna
6 feb 2025
·
Se alojó 6 noches
Service by staff was amazing!! Clean facility! Loved our vacation and would highly recommend!
Service by staff was amazing!! Clean facility! Loved our vacation and would highly recommend!
6
karla
31 ago 2025
·
Se alojó 3 noches
I have stayed at this hotel before. This time I tried their newest hotel. The room was not as clean as for my previous stay. Found hair on floor and sink. Floor had some duty spots as well. The whole outside had a foul smell Used their gym, the first day couldn’t use the treadmill because it was not working, called for some assistance but no one never showed up.
I have stayed at this hotel before. This time I tried their newest hotel. The room was not as clean as for my previous stay. Found hair on floor and sink. Floor had some duty spots as well. The whole outside had a foul smell Used their gym, the first day couldn’t use the treadmill because it was not working, called for some assistance but no one never showed up.
6
Johnerika
2 ago 2025
·
Se alojó 3 noches
It’s was just okay, room was dirty upon check in.
It’s was just okay, room was dirty upon check in.
10
Leonel
23 ene 2026
·
Se alojó 5 noches
Quarto impecável, equipe excelente, hotel surpreendente, extremamente limpo e bem conservado. Só um ponto poderia melhorar, a pesar de ter "jacuzzis" enormes aquecidas a água das piscinas principais é muito gelada, tudo bem que agora lá é inverno mas poderia ter um sistems para quebrar o gelo da água.mas
Quarto impecável, equipe excelente, hotel surpreendente, extremamente limpo e bem conservado. Só um ponto poderia melhorar, a pesar de ter "jacuzzis" enormes aquecidas a água das piscinas principais é muito gelada, tudo bem que agora lá é inverno mas poderia ter um sistems para quebrar o gelo da água.mas
10
Ruth
27 oct 2025
·
Se alojó 1 noche
El hotel está muy limpio. La comida muy variada y la atención del personal excelente, Lo recomiendo ampliamente
El hotel está muy limpio. La comida muy variada y la atención del personal excelente, Lo recomiendo ampliamente
8
Cody
10 nov 2025
·
Se alojó 7 noches
Room where spotless, could see some visible disappointment if staff didn’t receive a tip big enough as they thought. Overall tho very clean and well ran hotel will return next year
Room where spotless, could see some visible disappointment if staff didn’t receive a tip big enough as they thought. Overall tho very clean and well ran hotel will return next year
10
Moise
14 nov 2025
·
Se alojó 9 noches
Everything was just Amazing. the staff was outstanding and anything you needed they can do it. Very clean rooms and hotel staff are always cleaning something. A lot of restaurants options and delicious. I’ll be back next year for sure. 5 stars all the way.
Everything was just Amazing. the staff was outstanding and anything you needed they can do it. Very clean rooms and hotel staff are always cleaning something. A lot of restaurants options and delicious. I’ll be back next year for sure. 5 stars all the way.
2
Danielle
8 jul 2025
·
Se alojó 8 noches
The hotel was not very accommodating or empathetic when we had bed bug concerns (over 40 bites all over) and required us to go to the lobby multiple times to get it resolved. Once we were moved to a new room, the room did not appear to be cleaned very well (hair ties, rags found, dirty floors) and lights in the bathroom were not working. The maid also never came to clean the 2nd room we were in. We would not stay here again.
The hotel was not very accommodating or empathetic when we had bed bug concerns (over 40 bites all over) and required us to go to the lobby multiple times to get it resolved. Once we were moved to a new room, the room did not appear to be cleaned very well (hair ties, rags found, dirty floors) and lights in the bathroom were not working. The maid also never came to clean the 2nd room we were in. We would not stay here again.
10
Gabriela Trejo
6 nov 2025
·
Se alojó 4 noches
La habitación es muy amplia, acogedora, con un diseño muy bonito tanto en la habitación como en todo el hotel, son instalaciones modernas, con mucha vegetación por todos los pasillos, la limpieza es excelente en habitaciones, albercas, sanitarios, los servicios son excelentes, todo el personal es muy amable, en recepción, camaristas, personal de bares y restaurantes, toallas, etc. La comida es de muy buena calidad y sabor, sin duda regresaremos.
La habitación es muy amplia, acogedora, con un diseño muy bonito tanto en la habitación como en todo el hotel, son instalaciones modernas, con mucha vegetación por todos los pasillos, la limpieza es excelente en habitaciones, albercas, sanitarios, los servicios son excelentes, todo el personal es muy amable, en recepción, camaristas, personal de bares y restaurantes, toallas, etc. La comida es de muy buena calidad y sabor, sin duda regresaremos.
8
Chelanne
24 nov 2025
·
Se alojó 6 noches
Rooms were always spotless. Hotel staff were very friendly and accommodating. We had to switch rooms due to some loud neighbors but the hotel fixed the issue immediately. The food was inconsistent. One restaurant would be great (french) and the next would be just ok (italian). Lots of options for food. Best part of the resort is the amount of pools and space. You can always find a place to hang out and relax.
Rooms were always spotless. Hotel staff were very friendly and accommodating. We had to switch rooms due to some loud neighbors but the hotel fixed the issue immediately. The food was inconsistent. One restaurant would be great (french) and the next would be just ok (italian). Lots of options for food. Best part of the resort is the amount of pools and space. You can always find a place to hang out and relax.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Las habitaciones son modernas, espaciosas y cómodas, con elementos como hamacas y algunas vistas estupendas. Una minoría menciona humedad u olores a moho, ruidos de construcción ocasionales y problemas de aire acondicionado esporádicos.
Reseñas de huéspedes relacionadas
10
Candayce
30 sept 2025
·
Se alojó 3 noches
Everything was clean, and the staff was very kind and supportive. I had a suite, and it was huge and very spacious. My favorite spot was the rooftop pool. I will definitely recommend Ventus Haat to friends and clients.
Everything was clean, and the staff was very kind and supportive. I had a suite, and it was huge and very spacious. My favorite spot was the rooftop pool. I will definitely recommend Ventus Haat to friends and clients.
8
Kassandra
18 nov 2025
·
Se alojó 7 noches
We were in the newest building 32 but our washroom always smelled, we tried to keep the door closed but couldn’t tell if it was the sinks or not that smelt like sewage. Pools at Ventus ha are very quiet and lots of empty chairs. We were mostly at Marina pool with cliff jump so would stay on the marina side next time as it closer to activities we wanted. Also disappointed that through expedia they said we only get 2 Wi-Fi codes instead of the 3 we needed and didn’t want to pay over $100 usd for another. Great for a 10 and 13 year old. They had a blast
We were in the newest building 32 but our washroom always smelled, we tried to keep the door closed but couldn’t tell if it was the sinks or not that smelt like sewage. Pools at Ventus ha are very quiet and lots of empty chairs. We were mostly at Marina pool with cliff jump so would stay on the marina side next time as it closer to activities we wanted. Also disappointed that through expedia they said we only get 2 Wi-Fi codes instead of the 3 we needed and didn’t want to pay over $100 usd for another. Great for a 10 and 13 year old. They had a blast
6
Felica
24 oct 2025
·
Se alojó 3 noches
Pros: Friendly staff, beautiful resort, food at restaurants tastes amazing. Cons: No entertainment, no music, activities or food at the pools. You have to go to one of the restaurants or buffets even for a quick snack. The private pool access rooms at building 26 have mold & algae on outside walls by the pool area and room smelled moldy. The resort is in downtown Puerto Morelos, 30 min from Cancun. I wouldn't stay again, my stay was boring.
Pros: Friendly staff, beautiful resort, food at restaurants tastes amazing. Cons: No entertainment, no music, activities or food at the pools. You have to go to one of the restaurants or buffets even for a quick snack. The private pool access rooms at building 26 have mold & algae on outside walls by the pool area and room smelled moldy. The resort is in downtown Puerto Morelos, 30 min from Cancun. I wouldn't stay again, my stay was boring.
6
Michele
9 ene 2025
·
Se alojó 7 noches
We upgraded and wanted ocean view at the Ventus property. We’re told not available. Stayed at the Ha. First arrival a/c didn’t work. Said they fixed. Didn’t. Hot first night. Moved rooms. A/C didn’t work. Fixed the second day. Didn’t. Froze. It stuck on. Aromatherapy wasn’t done early enough so we missed out a night. Special pillow wasn’t available. View was of construction workers building the unit across from us. Heard banging. Asked to be moved to ocean view. Didn’t need butler but wasn’t offered this option. Paid for it. Was reimbursed 1/2 of our upgrades but still didn’t need the vip. Moved to ocean view 4th day (downgrade) according to their pricing but wasn’t compensated the downgraded price. Was offered 2 30 minute massages then was going to take it away for giving us the view we wanted. I refused that. She said we could keep it. They were very reluctant to have us off the Ha property for some reason. Much happier at the Ventus side beach side. Still didn’t NEED the butler vip service. It was nice but we don’t drink top shelf. We didn’t use the complimentary snacks at the platinum rooms etc. once we were told our desired room wasn’t available we looked in their website and they were always available so we were betrayed and deceived. I would not stay again from our experience but others said they loved it. We are not high maintenance people. Just wanted a view and to relax. Not keep moving around from room to room. I am waiting on a better reimbursement from Expedia
We upgraded and wanted ocean view at the Ventus property. We’re told not available. Stayed at the Ha. First arrival a/c didn’t work. Said they fixed. Didn’t. Hot first night. Moved rooms. A/C didn’t work. Fixed the second day. Didn’t. Froze. It stuck on. Aromatherapy wasn’t done early enough so we missed out a night. Special pillow wasn’t available. View was of construction workers building the unit across from us. Heard banging. Asked to be moved to ocean view. Didn’t need butler but wasn’t offered this option. Paid for it. Was reimbursed 1/2 of our upgrades but still didn’t need the vip. Moved to ocean view 4th day (downgrade) according to their pricing but wasn’t compensated the downgraded price. Was offered 2 30 minute massages then was going to take it away for giving us the view we wanted. I refused that. She said we could keep it. They were very reluctant to have us off the Ha property for some reason. Much happier at the Ventus side beach side. Still didn’t NEED the butler vip service. It was nice but we don’t drink top shelf. We didn’t use the complimentary snacks at the platinum rooms etc. once we were told our desired room wasn’t available we looked in their website and they were always available so we were betrayed and deceived. I would not stay again from our experience but others said they loved it. We are not high maintenance people. Just wanted a view and to relax. Not keep moving around from room to room. I am waiting on a better reimbursement from Expedia
6
Emmanuelle
25 oct 2025
·
Se alojó 4 noches
The room smelled like mildew. It was an extremely confusing resort to get around. Poor signage and easy to get lost. The beach smelled like sulfur and the water was not blue. Terrible beach which broke my heart. Lovely pools and bars.
The room smelled like mildew. It was an extremely confusing resort to get around. Poor signage and easy to get lost. The beach smelled like sulfur and the water was not blue. Terrible beach which broke my heart. Lovely pools and bars.
8
Vianca
16 ene 2026
·
Se alojó 1 noche
Great room, amazing view and delicious food. Drinks are meh
Great room, amazing view and delicious food. Drinks are meh
8
David
20 mar 2025
·
Se alojó 7 noches
Normally I'm hard to please but this resort was very good. I always judge the cleanliness of these equitorial resorts by the balcony. It's my first stop when I get to the room. If the balcony is clean, we're off to a good start. Ventus Ha, the premium family room was spotless outside and in. Beds were amazing. Pillows were great. Staff was friendly. Amenities were very good. Whole resort was very clean. The food was hit and miss. Of all the meals, restaurants and buffets, our daily fave was lunch at Hacienda Aricife (I probably misspelled that but if you're there, you'll know what I mean). Surprisingly the golf carts were all around to take guests anywhere but they are gas powered, noisy and smelly. We could hear them driving all night outside passing our building. The 4 platinum clubs were hit and miss as well with broken coffee machines at 2 and empty/not restocked international drinks for cocktails. Ours ran out of Bailey's on our second day and never had khalua. Another one had a sea of khalua and yet another was stocked with Bailey's all the time. If I wanted a B52, it would be like a poker boat-run. Food in the platinum lounges was also not frequently stocked and very limited in quantity and selection. Presentation was always nice though. Be pool people to enjoy this resort. The pools are all unique in character and clean but the beach was awful. Lastly, there was some construction on the roof (6th floor) superloud in our 3rd floor room ALL WEEK and limiting the Ruf bar
Normally I'm hard to please but this resort was very good. I always judge the cleanliness of these equitorial resorts by the balcony. It's my first stop when I get to the room. If the balcony is clean, we're off to a good start. Ventus Ha, the premium family room was spotless outside and in. Beds were amazing. Pillows were great. Staff was friendly. Amenities were very good. Whole resort was very clean. The food was hit and miss. Of all the meals, restaurants and buffets, our daily fave was lunch at Hacienda Aricife (I probably misspelled that but if you're there, you'll know what I mean). Surprisingly the golf carts were all around to take guests anywhere but they are gas powered, noisy and smelly. We could hear them driving all night outside passing our building. The 4 platinum clubs were hit and miss as well with broken coffee machines at 2 and empty/not restocked international drinks for cocktails. Ours ran out of Bailey's on our second day and never had khalua. Another one had a sea of khalua and yet another was stocked with Bailey's all the time. If I wanted a B52, it would be like a poker boat-run. Food in the platinum lounges was also not frequently stocked and very limited in quantity and selection. Presentation was always nice though. Be pool people to enjoy this resort. The pools are all unique in character and clean but the beach was awful. Lastly, there was some construction on the roof (6th floor) superloud in our 3rd floor room ALL WEEK and limiting the Ruf bar
10
Mauricio
6 jul 2025
·
Se alojó 4 noches
The food was great at Kobo and Aakat. The pools always have good spots to have some rest. Rooms are huge and well clean.
The food was great at Kobo and Aakat. The pools always have good spots to have some rest. Rooms are huge and well clean.
10
Terrence
8 jul 2025
·
Se alojó 3 noches
This resort is absolutely lovely, from the accommodations to the staff. The rooms are clean, modern, and fully stocked. The staff were ALL kind, attentive, and welcoming. We could not believe how wonderful every single person was to us. The food was delicious at each of the five restaurants we visited. Room service was a very nice touch. We went as a couple celebrating our anniversary but plan to return with our children.
This resort is absolutely lovely, from the accommodations to the staff. The rooms are clean, modern, and fully stocked. The staff were ALL kind, attentive, and welcoming. We could not believe how wonderful every single person was to us. The food was delicious at each of the five restaurants we visited. Room service was a very nice touch. We went as a couple celebrating our anniversary but plan to return with our children.
10
Claude
5 mar 2025
·
Se alojó 4 noches
The Ventus Ha by far has the prettiest lobby. Our room was clean, large and very comfortable. The food options and restaurants are very good. The beach is not the greatest but there are plenty of pools to choose from.
The Ventus Ha by far has the prettiest lobby. Our room was clean, large and very comfortable. The food options and restaurants are very good. The beach is not the greatest but there are plenty of pools to choose from.
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Servicio
El personal es ampliamente elogiado por su amabilidad y disposición para ayudar en las piscinas, bares y restaurantes. Algunos huéspedes informan de una ayuda inconsistente en la recepción o en la conserjería, expectativas insistentes con respecto a las ventas de multipropiedad/propinas, un servicio a la habitación lento y problemas con las reservas para la cena.
Reseñas de huéspedes relacionadas
10
Sharon Ann
15 nov 2025
·
Se alojó 14 noches
It can be a bit challenging to get dinner reservations for the time you want. Overall, this is a five star property, depending on your accommodation. The food is amazing. The staff is very accommodating.
It can be a bit challenging to get dinner reservations for the time you want. Overall, this is a five star property, depending on your accommodation. The food is amazing. The staff is very accommodating.
4
Kaining
16 oct 2025
·
Se alojó 3 noches
I wouldn't recommend this place, especially for families with kids. First off, the staff had zero energy and weren't helpful at all. We had to use their shuttle to get anywhere, and we'd be waiting forever. Even when we smiled and said hello, they wouldn't really care, they'd just come up with, "What do you want?" And it was an all-inclusive resort, but besides the tips, we were still charged these weird, random taxes on top of everything. The food wasn't good, and some of the fruit even smelled off. The worst part was our room was full of bugs and mosquitoes. I'm pretty sure it's because when the housekeeping cleaned, they just left the door wide open to the outside.
I wouldn't recommend this place, especially for families with kids. First off, the staff had zero energy and weren't helpful at all. We had to use their shuttle to get anywhere, and we'd be waiting forever. Even when we smiled and said hello, they wouldn't really care, they'd just come up with, "What do you want?" And it was an all-inclusive resort, but besides the tips, we were still charged these weird, random taxes on top of everything. The food wasn't good, and some of the fruit even smelled off. The worst part was our room was full of bugs and mosquitoes. I'm pretty sure it's because when the housekeeping cleaned, they just left the door wide open to the outside.
8
Huynh
10 ago 2025
·
Se alojó 4 noches
Very nice stay, except for the fact that you have to pay for wifi and the not-so-professional receptionist. We booked a room for 4, and they gave us only 2 codes for wifi. We had to pay $30 USD each for a 3-day wifi access code. The receptionist was not professional either; she didn’t tell us anything about the dining options or activities on our first day there. We had to come to the lobby ourselves the next morning to ask for the details. Overall the place itself was wonderful with many restaurants, pools, and activities (e.g., bike tours, kayaking, and shows). If you missed the dining hours, you can always order room service. They have a variety of food for you to choose from, and it would take around 45 minutes to prepare. You can also book tours like Xcaret ($210 USD) and Xichen ($170 USD) with the hotel staff (meals and transportation are included). The tour persons were friendly and helpful and we had a great time with both tours.
Very nice stay, except for the fact that you have to pay for wifi and the not-so-professional receptionist. We booked a room for 4, and they gave us only 2 codes for wifi. We had to pay $30 USD each for a 3-day wifi access code. The receptionist was not professional either; she didn’t tell us anything about the dining options or activities on our first day there. We had to come to the lobby ourselves the next morning to ask for the details. Overall the place itself was wonderful with many restaurants, pools, and activities (e.g., bike tours, kayaking, and shows). If you missed the dining hours, you can always order room service. They have a variety of food for you to choose from, and it would take around 45 minutes to prepare. You can also book tours like Xcaret ($210 USD) and Xichen ($170 USD) with the hotel staff (meals and transportation are included). The tour persons were friendly and helpful and we had a great time with both tours.
10
Yvonne C
6 ago 2025
·
Se alojó 4 noches
Staff was very dismissive at check in when I had questions about my reservations. I traveled with 15 people and had 8 rooms booked. The carts that transport between resorts are slow, and operator attempted to put other guests ahead of us multiple times. Hard getting servers to understand our wants at restaurants. Food was good. Rooms are nice size with comfortable beds. Queen size Murphy bed in every room. Carlos and crew at the Rooftop bar was very good and accommodating. Best vibe on the resort. All in all for the price, I would definitely stay again. I just know what to expect.
Staff was very dismissive at check in when I had questions about my reservations. I traveled with 15 people and had 8 rooms booked. The carts that transport between resorts are slow, and operator attempted to put other guests ahead of us multiple times. Hard getting servers to understand our wants at restaurants. Food was good. Rooms are nice size with comfortable beds. Queen size Murphy bed in every room. Carlos and crew at the Rooftop bar was very good and accommodating. Best vibe on the resort. All in all for the price, I would definitely stay again. I just know what to expect.
6
Heriberto
17 sept 2025
·
Se alojó 4 noches
Despite being asked about allergens, every time you walk into a restaurant by both the hostess and your server, I was served allergens at plated dinners on three of the seven nights I was at this resort. The food service manager did not take this problem seriously and it had to be elevated to the manager of platinum butler services. Getting dinner reservations in the first place, even in low season and with a Platinum club upgrade, was a tremendous hassle. We couldn't get into certain restaurants at all, and were offered dining times of 4:30, 5:00, and 9:30 at night. Every meal reservation was made in the name of one of the five clients I had brought on this trip, despite the fact that I paid for everything and communicated with my butler to make these reservations and the male client was never involved in any way. The grounds were immaculately maintained, the staff were kind, but these basic operational problems were shocking.
Despite being asked about allergens, every time you walk into a restaurant by both the hostess and your server, I was served allergens at plated dinners on three of the seven nights I was at this resort. The food service manager did not take this problem seriously and it had to be elevated to the manager of platinum butler services. Getting dinner reservations in the first place, even in low season and with a Platinum club upgrade, was a tremendous hassle. We couldn't get into certain restaurants at all, and were offered dining times of 4:30, 5:00, and 9:30 at night. Every meal reservation was made in the name of one of the five clients I had brought on this trip, despite the fact that I paid for everything and communicated with my butler to make these reservations and the male client was never involved in any way. The grounds were immaculately maintained, the staff were kind, but these basic operational problems were shocking.
4
Nathan Allan
27 may 2025
·
Se alojó 6 noches
Rooms were not clean at all, the food was below average, the service was ok but expected a tip every-time they helped you. The drinks were terrible, unless you like bar mix. There is always someone trying to sell you something. The most painful part was the “not a time share” presentation. If you want to go on an excursion you are better off paying the non-discounted cost and save yourself 2.5 hours listening to someone with a bad attitude trying to sell you something which very much looks and talks like a time share.
Rooms were not clean at all, the food was below average, the service was ok but expected a tip every-time they helped you. The drinks were terrible, unless you like bar mix. There is always someone trying to sell you something. The most painful part was the “not a time share” presentation. If you want to go on an excursion you are better off paying the non-discounted cost and save yourself 2.5 hours listening to someone with a bad attitude trying to sell you something which very much looks and talks like a time share.
10
Richard
10 jul 2025
·
Se alojó 4 noches
Whilst we had a challenge during our check in due to what appears to be a miscommunication between Expedia and VENTUS Ha, we had a great time during our stay. The staff were friendly and the property was well kept. The staff do their best to get everyone entertained and for us the Italian restaurant was won the restaurant best restaurant out of the 9 competitive restaurants. Overall, our 4 hours of stressful checking time was worth it even though we felt our welfare wasn’t considered as a priority. I wouldn’t factor this in my review because I think is not fair on the hotel. However, I would recommend they prioritise the welfare of their clients over money.
Whilst we had a challenge during our check in due to what appears to be a miscommunication between Expedia and VENTUS Ha, we had a great time during our stay. The staff were friendly and the property was well kept. The staff do their best to get everyone entertained and for us the Italian restaurant was won the restaurant best restaurant out of the 9 competitive restaurants. Overall, our 4 hours of stressful checking time was worth it even though we felt our welfare wasn’t considered as a priority. I wouldn’t factor this in my review because I think is not fair on the hotel. However, I would recommend they prioritise the welfare of their clients over money.
10
Ramez
24 oct 2025
·
Se alojó 14 noches
Hard working staff, friendly respectful Clean property, food and service excellent
Hard working staff, friendly respectful Clean property, food and service excellent
10
Elaine
16 nov 2025
·
Se alojó 7 noches
Staff keep Ventus Ha, Ventus and El Cid impeccable. The grounds are kept in great shape, pool is always staffed and provide helpful safety instructions. Our family really enjoyed the cliff jumping and the many pools. We had a great time watching all the wildlife, enjoying delicious food and incredible service from the many waiters, David and Gregorio stand out in our minds but there were many other attentive servers.
Staff keep Ventus Ha, Ventus and El Cid impeccable. The grounds are kept in great shape, pool is always staffed and provide helpful safety instructions. Our family really enjoyed the cliff jumping and the many pools. We had a great time watching all the wildlife, enjoying delicious food and incredible service from the many waiters, David and Gregorio stand out in our minds but there were many other attentive servers.
6
Eddie
20 jul 2025
·
Se alojó 4 noches
My stay at Ventus Ha Hotel was overshadowed by the extremely poor room service. The food took nearly three hours to arrive and, when it finally did, it was cold and unappetizing. On several occasions, room service never showed up at all. The menu had very limited options, which made it difficult to find anything appealing. Additionally, the on-site dining areas were constantly overcrowded, with long lines and extended wait times. For a hotel of this caliber, I expected much better service and efficiency. Sadly, the dining experience left a lot to be desired.
My stay at Ventus Ha Hotel was overshadowed by the extremely poor room service. The food took nearly three hours to arrive and, when it finally did, it was cold and unappetizing. On several occasions, room service never showed up at all. The menu had very limited options, which made it difficult to find anything appealing. Additionally, the on-site dining areas were constantly overcrowded, with long lines and extended wait times. For a hotel of this caliber, I expected much better service and efficiency. Sadly, the dining experience left a lot to be desired.
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Ubicación
Ubicado en tranquilos manglares cerca de Puerto Morelos, el resort está alejado de la zona de fiesta de Cancún y se siente seguro. Ventus Ha no está frente a la playa; llegar a la playa y a muchos restaurantes requiere una corta caminata o un carrito de golf.
Reseñas de huéspedes relacionadas
8
Oscar
4 sept 2025
·
Se alojó 4 noches
All of their propertiea are next to each other or across the street, which made it very convenient to visit each resort and enjoy all the restaurants, bars, and pools. The port is so close, a 5-10 minute walk, which made it easy to book a catamaran ride with snorkeling and interact with dolphins on the port.
All of their propertiea are next to each other or across the street, which made it very convenient to visit each resort and enjoy all the restaurants, bars, and pools. The port is so close, a 5-10 minute walk, which made it easy to book a catamaran ride with snorkeling and interact with dolphins on the port.
6
Jayna
29 jul 2025
·
Se alojó 4 noches
It’s was ok for an all inclusive. They say on the beach but it’s a big property. You have to either walk or get a ride on a golf cart. I also didn’t realize how far I was from everything.
It’s was ok for an all inclusive. They say on the beach but it’s a big property. You have to either walk or get a ride on a golf cart. I also didn’t realize how far I was from everything.
6
Felica
24 oct 2025
·
Se alojó 3 noches
Pros: Friendly staff, beautiful resort, food at restaurants tastes amazing. Cons: No entertainment, no music, activities or food at the pools. You have to go to one of the restaurants or buffets even for a quick snack. The private pool access rooms at building 26 have mold & algae on outside walls by the pool area and room smelled moldy. The resort is in downtown Puerto Morelos, 30 min from Cancun. I wouldn't stay again, my stay was boring.
Pros: Friendly staff, beautiful resort, food at restaurants tastes amazing. Cons: No entertainment, no music, activities or food at the pools. You have to go to one of the restaurants or buffets even for a quick snack. The private pool access rooms at building 26 have mold & algae on outside walls by the pool area and room smelled moldy. The resort is in downtown Puerto Morelos, 30 min from Cancun. I wouldn't stay again, my stay was boring.
10
Sharon
10 jul 2025
·
Se alojó 7 noches
The grounds were immaculate, super clean rooms and pools! The staff was wonderful and there were plenty around. The food was great and plenty of choices - buffets and sit down options. Lots of pool locations to choose from. Big bonus was at one of the pools has a 'mountain' that the kids (7 & 10) could JUMP off of into a 12ft pool - the jump was about 10ft high! And a slide that was pretty fast! Lifeguards were supervising. Pool activities were fun to watch. Drinks were great! Room service is INCLUDED! (and super good too!) They did a wonderful 4th of July celebration - a huge spread of BBQ foods and activities! Couple of things we wish we knew before booking: the Ventus Ha is across the street from the main dining options - buffets and most sit down restaurants. The walk was about 5-10 minutes from our room to get to anywhere. No clear explanation of the dining locations at check in. Took us an afternoon of exploring to figure out where all the dining options were. Just need to plan accordingly or you will do more walking than necessary! (You definitely get your steps in no matter what!) You only get 2 devices on their WiFi for free - anymore than that, you pay $60 a device for the week to get on their WiFi. We didn't know that when booking and we were a family of 5. Ended up using our cellphone international plan for the others. And you couldn't hotspot to the other devices and couldn't screencast to the TV or to other devices.
The grounds were immaculate, super clean rooms and pools! The staff was wonderful and there were plenty around. The food was great and plenty of choices - buffets and sit down options. Lots of pool locations to choose from. Big bonus was at one of the pools has a 'mountain' that the kids (7 & 10) could JUMP off of into a 12ft pool - the jump was about 10ft high! And a slide that was pretty fast! Lifeguards were supervising. Pool activities were fun to watch. Drinks were great! Room service is INCLUDED! (and super good too!) They did a wonderful 4th of July celebration - a huge spread of BBQ foods and activities! Couple of things we wish we knew before booking: the Ventus Ha is across the street from the main dining options - buffets and most sit down restaurants. The walk was about 5-10 minutes from our room to get to anywhere. No clear explanation of the dining locations at check in. Took us an afternoon of exploring to figure out where all the dining options were. Just need to plan accordingly or you will do more walking than necessary! (You definitely get your steps in no matter what!) You only get 2 devices on their WiFi for free - anymore than that, you pay $60 a device for the week to get on their WiFi. We didn't know that when booking and we were a family of 5. Ended up using our cellphone international plan for the others. And you couldn't hotspot to the other devices and couldn't screencast to the TV or to other devices.
10
Shalini
29 jun 2025
·
Se alojó 7 noches
We stayed at Ventus Ha from June 21-28 and it was incredible. The three resorts are easily walkable, even though there are many golf carts for you to catch a ride. It's about 90 seconds from Ventus Ha lobby to Ventus lobby, it feels like all three are one hotel so don't worry about that.
We stayed at Ventus Ha from June 21-28 and it was incredible. The three resorts are easily walkable, even though there are many golf carts for you to catch a ride. It's about 90 seconds from Ventus Ha lobby to Ventus lobby, it feels like all three are one hotel so don't worry about that.
8
michael
28 feb 2025
·
Se alojó 10 noches
Great food options and doesn’t feel big - lots of pools and space. Nice that you can walk into Puerto Morelos.
Great food options and doesn’t feel big - lots of pools and space. Nice that you can walk into Puerto Morelos.
8
Theresa
10 may 2025
·
Se alojó 7 noches
The new ventus ha is a beautiful resort. It’s on the jungle side but walkable to the beach on the other side. The other hotels are a bit dated but still kept very clean. The staff is amazing! Overall great experience. I went solo, as an almost 40yesr old women there wasn’t very many people in my age range…so if your looking for more activities and night life this is not the hotel.
The new ventus ha is a beautiful resort. It’s on the jungle side but walkable to the beach on the other side. The other hotels are a bit dated but still kept very clean. The staff is amazing! Overall great experience. I went solo, as an almost 40yesr old women there wasn’t very many people in my age range…so if your looking for more activities and night life this is not the hotel.
10
Marcin
5 jul 2025
·
Se alojó 7 noches
Great quiet retreat close to Cancun.
Great quiet retreat close to Cancun.
10
Michelle
21 ago 2025
·
Se alojó 4 noches
Love the relaxing atmosphere away from the hustle and bustle of Cancun. Beautiful jungle property. Good food. The room was nice, but very humid so it was musty and bothered my sinuses. Cleaning room and turn downs were spotty. Naha rooftop pool and bar were awesome. Main pool at Ventus Ha was excellent. Don’t go here if you want constant entertainment and partying. It’s a chill resort.
Love the relaxing atmosphere away from the hustle and bustle of Cancun. Beautiful jungle property. Good food. The room was nice, but very humid so it was musty and bothered my sinuses. Cleaning room and turn downs were spotty. Naha rooftop pool and bar were awesome. Main pool at Ventus Ha was excellent. Don’t go here if you want constant entertainment and partying. It’s a chill resort.
10
Katelyn
23 oct 2025
·
Se alojó 7 noches
We really enjoyed our stay- it was clean, air conditioned in many areas, the bars, food, and amenities were great! The property is split in two - Ventus Ha on one side and Marina El Cod/Ventus on the other- they have golf carts to take people around but we never used them, the whole property s very walkable. The beach area is small, not a huge place and only a few chairs . We enjoyed the pool more- lots of space! There’s a free bike tour to puerto morales we enjoyed - the bikes are not like mountain bikes, so bear this in mind - you need to maneuver the bikes a lot. Highly recommend this resort!
We really enjoyed our stay- it was clean, air conditioned in many areas, the bars, food, and amenities were great! The property is split in two - Ventus Ha on one side and Marina El Cod/Ventus on the other- they have golf carts to take people around but we never used them, the whole property s very walkable. The beach area is small, not a huge place and only a few chairs . We enjoyed the pool more- lots of space! There’s a free bike tour to puerto morales we enjoyed - the bikes are not like mountain bikes, so bear this in mind - you need to maneuver the bikes a lot. Highly recommend this resort!
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
Muchos huéspedes disfrutan de la comida y la variedad en los múltiples restaurantes (Kobo/Koba, francés, A’akat) y buffets. Los problemas recurrentes incluyen reservas para la cena difíciles de conseguir, inconsistencias ocasionales, snacks limitados junto a la piscina y, a veces, un servicio a la habitación lento o mediocre; la calidad de las bebidas es variada.
Reseñas de huéspedes relacionadas
10
Sharon Ann
15 nov 2025
·
Se alojó 14 noches
It can be a bit challenging to get dinner reservations for the time you want. Overall, this is a five star property, depending on your accommodation. The food is amazing. The staff is very accommodating.
It can be a bit challenging to get dinner reservations for the time you want. Overall, this is a five star property, depending on your accommodation. The food is amazing. The staff is very accommodating.
10
Guillermo Ruben
13 may 2025
·
Se alojó 3 noches
I didn't like the fact that you have to make a reservation days in advance when there is empty tables every night
I didn't like the fact that you have to make a reservation days in advance when there is empty tables every night
4
Caleb E
29 sept 2025
·
Se alojó 5 noches
This facility does not take food allergies seriously! I wish served allergens at three consecutive dinners, despite the fact that every hostess and every server asks you about allergies at each and every meal.
This facility does not take food allergies seriously! I wish served allergens at three consecutive dinners, despite the fact that every hostess and every server asks you about allergies at each and every meal.
8
Ayla
30 jun 2025
·
Se alojó 6 noches
the food was amazing. best food at a resort i’ve ever had. i didn’t like that there was only one buffet for dinner and it was too crowded and long lines. the beach wasn’t swimmable bc of the sargassum
the food was amazing. best food at a resort i’ve ever had. i didn’t like that there was only one buffet for dinner and it was too crowded and long lines. the beach wasn’t swimmable bc of the sargassum
6
Heriberto
17 sept 2025
·
Se alojó 4 noches
Despite being asked about allergens, every time you walk into a restaurant by both the hostess and your server, I was served allergens at plated dinners on three of the seven nights I was at this resort. The food service manager did not take this problem seriously and it had to be elevated to the manager of platinum butler services. Getting dinner reservations in the first place, even in low season and with a Platinum club upgrade, was a tremendous hassle. We couldn't get into certain restaurants at all, and were offered dining times of 4:30, 5:00, and 9:30 at night. Every meal reservation was made in the name of one of the five clients I had brought on this trip, despite the fact that I paid for everything and communicated with my butler to make these reservations and the male client was never involved in any way. The grounds were immaculately maintained, the staff were kind, but these basic operational problems were shocking.
Despite being asked about allergens, every time you walk into a restaurant by both the hostess and your server, I was served allergens at plated dinners on three of the seven nights I was at this resort. The food service manager did not take this problem seriously and it had to be elevated to the manager of platinum butler services. Getting dinner reservations in the first place, even in low season and with a Platinum club upgrade, was a tremendous hassle. We couldn't get into certain restaurants at all, and were offered dining times of 4:30, 5:00, and 9:30 at night. Every meal reservation was made in the name of one of the five clients I had brought on this trip, despite the fact that I paid for everything and communicated with my butler to make these reservations and the male client was never involved in any way. The grounds were immaculately maintained, the staff were kind, but these basic operational problems were shocking.
10
Darren
29 nov 2025
·
Se alojó 7 noches
Pros: Great variety in dining options. Koba Japanese restaurant is the best! Very safe and secure. Clean modern amenities. Excellent value. Access to the other attached El Cid properties and all-inclusive amenities. Nightly entertainment. Good complimentary WiFi access across the properties for business travellers. Amazing staff!!! Cons: Beach access is about a 5-minute walk from Ventus Ha through either the El Cid Marina or El Cid Ventus properties. Wifi is limited to 2 devices. Overall, we were impressed and will definitely come again!
Pros: Great variety in dining options. Koba Japanese restaurant is the best! Very safe and secure. Clean modern amenities. Excellent value. Access to the other attached El Cid properties and all-inclusive amenities. Nightly entertainment. Good complimentary WiFi access across the properties for business travellers. Amazing staff!!! Cons: Beach access is about a 5-minute walk from Ventus Ha through either the El Cid Marina or El Cid Ventus properties. Wifi is limited to 2 devices. Overall, we were impressed and will definitely come again!
4
MARIA L GUZMAN
5 ago 2025
·
Se alojó 3 noches
Nice hotel but very unfortunate that we were not able to do dinner reservations anywhere we wanted to because they were all booked (the 4nights we stayed) we were stuck doing buffet and room service only.
Nice hotel but very unfortunate that we were not able to do dinner reservations anywhere we wanted to because they were all booked (the 4nights we stayed) we were stuck doing buffet and room service only.
8
Chelanne
24 nov 2025
·
Se alojó 6 noches
Rooms were always spotless. Hotel staff were very friendly and accommodating. We had to switch rooms due to some loud neighbors but the hotel fixed the issue immediately. The food was inconsistent. One restaurant would be great (french) and the next would be just ok (italian). Lots of options for food. Best part of the resort is the amount of pools and space. You can always find a place to hang out and relax.
Rooms were always spotless. Hotel staff were very friendly and accommodating. We had to switch rooms due to some loud neighbors but the hotel fixed the issue immediately. The food was inconsistent. One restaurant would be great (french) and the next would be just ok (italian). Lots of options for food. Best part of the resort is the amount of pools and space. You can always find a place to hang out and relax.
10
Chelsea
21 nov 2025
·
Se alojó 6 noches
The staff will give you golf cart ride the 1st day if you are a regular member, no one tells u that u need to sign up for dinner reservations. I went a few days without dinner. No one tells you that you can get free transportation to your hotel or youll emd up paying over $100 usd for a taxi. Beautiful place, tasty food, staff in all the restaurants and bars are very kind lovely and helpful
The staff will give you golf cart ride the 1st day if you are a regular member, no one tells u that u need to sign up for dinner reservations. I went a few days without dinner. No one tells you that you can get free transportation to your hotel or youll emd up paying over $100 usd for a taxi. Beautiful place, tasty food, staff in all the restaurants and bars are very kind lovely and helpful
6
Eddie
20 jul 2025
·
Se alojó 4 noches
My stay at Ventus Ha Hotel was overshadowed by the extremely poor room service. The food took nearly three hours to arrive and, when it finally did, it was cold and unappetizing. On several occasions, room service never showed up at all. The menu had very limited options, which made it difficult to find anything appealing. Additionally, the on-site dining areas were constantly overcrowded, with long lines and extended wait times. For a hotel of this caliber, I expected much better service and efficiency. Sadly, the dining experience left a lot to be desired.
My stay at Ventus Ha Hotel was overshadowed by the extremely poor room service. The food took nearly three hours to arrive and, when it finally did, it was cold and unappetizing. On several occasions, room service never showed up at all. The menu had very limited options, which made it difficult to find anything appealing. Additionally, the on-site dining areas were constantly overcrowded, with long lines and extended wait times. For a hotel of this caliber, I expected much better service and efficiency. Sadly, the dining experience left a lot to be desired.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
10
Juan Carlos
1 jul 2026
·
Se alojó 2 noches
Le experiencia fue excelente.
Le experiencia fue excelente.
10
Christian geovany Espinosa
12 jun 2026
·
Se alojó 3 noches
Excelente lugar, el personal muy amable y siempre disponible con la mejor actitud
Excelente lugar, el personal muy amable y siempre disponible con la mejor actitud
10
Sandra
11 jun 2026
·
Se alojó 1 noche
lleven repelente y bloqueador
lleven repelente y bloqueador
6
Mariela Soriano
31 may 2026
·
Se alojó 6 noches
Me sorprendió ver comentarios positivos respecto al servicio y atención al cliente puesto que la gran mayoría ni los buenos día daban, una actitud hostil y de mucha pereza por parte del personal al tratar a los huéspedes, a menos de que fueran extranjeros, la limpieza de la habitación por los suelos, muy sucia la mucama solo tendía camas, más no barría ni trapeaba, no había meseros, nos tocó temporada de lluvia y al resguardarnos en el café Aromas pusieron sillas para delimitar un área un mesero de nombre David, pero eso si en esa área había extranjeros, y todos los demás estábamos parados, bien pudo hacer una excepción por la lluvia fuerte que se vino, pero una actitud nefasta, las instalaciones son lindas, se ve bien cuidado, la comida es buena, pero lo que sí da tristeza es la actitud tan amarga de los empleados, tanto los que hacían la comida, los meseros , la recepcionista con una flojera contestaba el teléfono, lamentable, ojalá puedan mejorar esos aspectos, nos cobraron una tarifa para limpieza del mar y estaba asqueroso, las albercas si me agradaron
Me sorprendió ver comentarios positivos respecto al servicio y atención al cliente puesto que la gran mayoría ni los buenos día daban, una actitud hostil y de mucha pereza por parte del personal al tratar a los huéspedes, a menos de que fueran extranjeros, la limpieza de la habitación por los suelos, muy sucia la mucama solo tendía camas, más no barría ni trapeaba, no había meseros, nos tocó temporada de lluvia y al resguardarnos en el café Aromas pusieron sillas para delimitar un área un mesero de nombre David, pero eso si en esa área había extranjeros, y todos los demás estábamos parados, bien pudo hacer una excepción por la lluvia fuerte que se vino, pero una actitud nefasta, las instalaciones son lindas, se ve bien cuidado, la comida es buena, pero lo que sí da tristeza es la actitud tan amarga de los empleados, tanto los que hacían la comida, los meseros , la recepcionista con una flojera contestaba el teléfono, lamentable, ojalá puedan mejorar esos aspectos, nos cobraron una tarifa para limpieza del mar y estaba asqueroso, las albercas si me agradaron
4
Liliana
30 may 2026
·
Se alojó 3 noches
El hotel no tiene internet para todos los que están en el ingreso à la propiedad , y cobran 30 dólares por persona , adicional los restaurante todos están ocupados , desde el primer dia te dicen que no hay agenda y el único que había estaba lleno y la atencion no era la mejor. Actividades no habían. Muy Bonita las instalaciones eso si era lo único que puedo rescatar
El hotel no tiene internet para todos los que están en el ingreso à la propiedad , y cobran 30 dólares por persona , adicional los restaurante todos están ocupados , desde el primer dia te dicen que no hay agenda y el único que había estaba lleno y la atencion no era la mejor. Actividades no habían. Muy Bonita las instalaciones eso si era lo único que puedo rescatar
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Las respuestas instantáneas de IA se basan en la información del hotel.
Precios para las próximas fechas
septiembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
octubre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-09-18: 313.87438983154294USD
- 2026-09-19: 300.4130980651855USD
- 2026-09-20: 299.9310910491943USD
- 2026-09-21: 299.9310910491943USD
- 2026-09-22: 300.11202766571046USD
- 2026-09-23: 299.9310910491943USD
- 2026-09-24: 298.8889269775391USD
- 2026-09-25: 300.0307936782837USD
- 2026-09-26: 362.38481791076657USD
- 2026-09-27: 299.23071950531005USD
- 2026-09-28: 305.6408100463867USD
- 2026-09-29: 299.9310910491943USD
- 2026-09-30: 325.00940373535155USD
- 2026-10-01: 305.6408100463867USD
- 2026-10-02: 305.6508328765869USD
- 2026-10-03: 299.9310910491943USD
- 2026-10-04: 378.4617179107666USD
- 2026-10-05: 384.2134206512451USD
- 2026-10-06: 300.4130980651855USD
- 2026-10-07: 300.42312089538575USD
- 2026-10-08: 376.3961037231445USD
- 2026-10-09: 333.02121964111325USD
- 2026-10-10: 305.3497975219727USD
- 2026-10-11: 394.5753799697876USD
- 2026-10-12: 362.98541673583986USD
- 2026-10-13: 375.52390722656247USD
- 2026-10-14: 375.52390722656247USD
- 2026-10-15: 362.98541673583986USD
- 2026-10-16: 414.4819473175049USD
- 2026-10-17: 316.2564941574097USD
- 2026-10-18: 332.4862948852539USD
- 2026-10-19: 319.9762608215332USD
- 2026-10-20: 409.34062091827394USD
- 2026-10-21: 409.34062091827394USD
- 2026-10-22: 327.9254165161133USD
- 2026-10-23: 319.92600649108886USD
- 2026-10-24: 327.9254165161133USD
- 2026-10-25: 346.35477288970947USD
- 2026-10-26: 299.9310910491943USD
- 2026-10-27: 394.5753799697876USD
- 2026-10-28: 347.3900331237793USD
- 2026-10-29: 325.4805818893433USD
- 2026-10-30: 324.4868848602295USD
- 2026-10-31: 324.4868848602295USD
- 2026-11-01: 332.4862948852539USD
- 2026-11-02: 324.4868848602295USD
- 2026-11-03: 394.5753799697876USD
- 2026-11-04: 394.5753799697876USD
- 2026-11-05: 313.87438983154294USD
- 2026-11-06: 355.4264855667114USD
- 2026-11-07: 358.9150612838745USD
- 2026-11-08: 366.32032073822023USD
- 2026-11-09: 417.9133298217773USD
- 2026-11-10: 438.55349124145505USD
- 2026-11-11: 362.98541673583986USD
- 2026-11-12: 370.91775089721676USD
- 2026-11-13: 410.4715185775757USD
- 2026-11-14: 393.4790715881348USD
- 2026-11-15: 391.4774142715454USD
- 2026-11-16: 302.49034714660644USD
- 2026-11-17: 362.98541673583986USD
- 2026-11-18: 362.98541673583986USD
El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.
El check in debe realizarlo alguien que tenga al menos 18 años.
- Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
- A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
- No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
- La edad mínima para realizar el registro de entrada durante las vacaciones de primavera es de 21 años.
- Este alojamiento acepta tarjetas de crédito. No se aceptan pagos en efectivo.
- Entre los elementos de seguridad de este alojamiento, se incluyen los siguientes: detector de monóxido de carbono, extintor y detector de humo.
- Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada
- Es necesario reservar con antelación los servicios de masaje y los tratamientos de spa. Las reservas se realizan poniéndose en contacto con el hotel antes de la llegada, a través de la información de contacto que figura en la confirmación de la reserva.
- La cena de gala de Año Nuevo tiene un coste adicional que se incluye en el precio total mostrado para estancias del día 1 de enero.
- La conexión wifi gratuita de las zonas comunes se limita a un máximo de dispositivos: 4.
Servicios populares
Traslados al aeropuerto
Restaurante
Piscina
Habitaciones para no fumadores
Servicio de habitaciones
Mostrador turístico
General
Servicio de habitaciones
Restaurante
Habitaciones para no fumadores
Habitación familiar
Actividades
Piscina
Karaoke
Piscina al aire libre
Pool (Seasonal Outdoor)
Terraza
Servicios
Mostrador turístico
Servicio de limpieza
Autoservicio de lavandería
24-Hour Front Desk
Concierge Services
Aparcamiento
Traslados al aeropuerto