Mercure Roeselare

As always a nice hotel for a night when working in the area Good restaurant and nice breakfast buffet Good internet

The reception and bar staff are great, lots of effort on their part, well appointed modern and clean hotel, one temporary draw back was the early morning tooting of horns and construction work from neighbouring development, so only a few hours sleep had, prior to an important appointment. Not the hotels fault, but a heads up to get an early night would have been good. Im sure the work will be completed soon enough.

cool

We arrived Friday 1300hrs and were told the Restaurant and the bar was closed for the day due to staff party ....the hotel is in middle of an industrial estate miles from anywhere exceot the motorway. Nearest walkable shops etc are an hours walk. Saturday they made the bed refreshed the towels but not tea, coffee etc Sunday we came back to the hotel for dinner and some drinks at 1800hrs to be told the Restaurant and Bar were again shut :( on getting to our rooms neither had been serviced at all ......Disgusting state of affairs, we even get rooms serviced everyday in a Premier Inn in UK and its a fraction of the price Will Not stay here again and dont advise anyone to either.

We waited an hour for the front desk person. To com to check us i., we called the 2424 number which was always busy and ended up by leaving because we waisted an hour and she never came. The water pressure of the shower drops randomly, the carpets are filthy and they didn’t have enough keys for two people. The breakfast was ok and the cook who helped us in vain frond the receptionist was a doll.