Name: Cocoa Boutique Hotel
Address: Mount Kenya Road off links Road, Nyali, Mombasa, Kenya, Mombasa, Kenya
Rating: 7.13

Guest reviews

7.1

Good

Based on 34 verified reviews

Facilities

6.4

Cleanliness

7.4

Service

7.6

8

Lilita

27 Feb 2026

·

Stayed 2 nights

The staff were welcoming and kind. Always ready to assist whenever you required something.

2

Niklas

7 Aug 2025

·

Stayed 2 nights

This place is nothing like what the pictures depict. Firstly, the service is shocking. The reception is not friendly, impatient and bordering on unprofessional. The rooms are unpleasant, bed sheets are visibly old, Mombasa can be hot but the room bar-fridge is disconnected. So you can forget about

2

Shumbelay

31 May 2025

·

Stayed 1 night

Before booked this hotel please think about more than 10 times I don’t want be disappoint like us ,the room is never clean at all,the bathroom room dirty,the toilet not flush,the toilet seat loose,the floor is damaged ,the fridge is dirty. In case of the issue of the room we changed 3 rooms but all the same.but one fact the staff member look friendly I don’t know why the job was not done.

2

Sajid

30 May 2025

·

Stayed 2 nights

There were lots of issues in the hotel: the AC was not cooling, there was no internet, old bedsheets/towels, no phone, bread was served with a fly, etc. So we complained to the management, and they accommodated us in their other hotel, Cocoa Luxury, with a premium room and a complimentary extended stay for 4 hours. I feel this hotel needs a complete change.

2

Kadar

17 Jan 2025

·

Stayed 4 nights

I think they should close it down for renovation. Also, the pictures on the website are misleading and does not look like anyway near. Don’t book it.

Mount Kenya Road off links Road, Nyali, Mombasa, Kenya

Location

When you stay at Cocoa Boutique Hotel in Mombasa, you'll be on the beach, just steps from Nyali Beach and 15 minutes by foot from Wild Waters. This beach hotel is 24.5 mi (39.5 km) from Diani Beach and 1.3 mi (2.1 km) from Mamba Village.

Nyali Beach(0.4 Miles)

Wild Waters(0.8 Miles)

Mamba Village(1 Miles)

City Mall(1.5 Miles)

Haller Park(1.5 Miles)

Mombasa Marine National Park(2.4 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 12:00 to 00:00

Before 10:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, free self-parking is available on-site.

Pets are not allowed at this property.

Check-in is from 12:00 PM and check-out is by 10:00 AM. Early or late check-in/check-out may be available upon request, but may incur additional charges.

Yes, airport shuttle services are available for a surcharge of USD 20.00 per person (one-way), and can be arranged by contacting the property with arrival details.

The property is not wheelchair accessible and does not specify additional accessibility features.

The hotel is located on the beach, just steps from Nyali Beach (0.6 km) and 15 minutes by foot from Wild Waters (1.2 km). Other nearby attractions include Mamba Village (1.6 km) and City Mall (2.4 km).

Yes, the hotel features an outdoor pool.

Up to 3 children aged 5 years and younger stay free when occupying the parent or guardian's room, using existing bedding.

The hotel offers rollaway beds for a fee of USD 50 per day, and advance request is required for confirmation.

Cocoa Boutique Hotel

Amenities

Property description

Book on Vio

Guest reviews

Good

Location

Property policies

Check-in instructions

Good to know

Optional extras

FAQs

Have a question?

Similar properties

Product

Company

Contact

Social

Cocoa Boutique Hotel.ec-9g4sk8{display:inline-block;width:var(--layout-spacing-s200);}

Amenities

Property description

Book on Vio

Guest reviews

Good

Location

Property policies

Check-in instructions

Good to know

Optional extras

FAQs

Have a question?

Similar properties

Cocoa Boutique Hotel